Customer Service Job Trends in Poole

Customer Service
Dorset > Poole

The table below provides summary statistics and salary benchmarking for jobs advertised in Poole requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 12 January 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 8 14 17
Rank change year-on-year +6 +3 +10
Permanent jobs citing Customer Service 16 1 1
As % of all permanent jobs in Poole 10.67% 2.08% 1.12%
As % of the Processes & Methodologies category 14.55% 2.44% 1.27%
Number of salaries quoted 14 1 1
10th Percentile £27,679 - -
25th Percentile - £27,500 £30,250
Median annual salary (50th Percentile) £27,707 £30,000 £33,500
Median % change year-on-year -7.64% -10.45% -16.25%
75th Percentile - £32,500 £36,750
90th Percentile £28,000 - -
Dorset median annual salary £27,707 £40,000 £28,350
% change year-on-year -30.73% +41.09% -29.13%

All Process & Methodology Skills
Poole

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Poole.

Permanent vacancies with a requirement for process or methodology skills 110 41 79
As % of all permanent jobs advertised in Poole 73.33% 85.42% 88.76%
Number of salaries quoted 86 23 75
10th Percentile £27,707 £27,500 £33,575
25th Percentile £30,000 £30,188 £46,250
Median annual salary (50th Percentile) £35,000 £47,500 £52,500
Median % change year-on-year -26.32% -9.52% +10.53%
75th Percentile £43,750 £52,500 £62,500
90th Percentile £55,000 £53,750 £69,500
Dorset median annual salary £37,750 £50,000 £55,000
% change year-on-year -24.50% -9.09% +12.24%

Customer Service
Job Vacancy Trend in Poole

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Poole.

Customer Service job vacancy trend in Poole

Customer Service
Salary Trend in Poole

Salary distribution trend for jobs in Poole citing Customer Service.

Salary distribution trend for jobs in Poole citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Poole by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (6.25%) Microsoft Excel
1 1 (6.25%) Microsoft Office
General
1 13 (81.25%) Inclusion and Diversity
1 13 (81.25%) Retail
2 7 (43.75%) Social Skills
3 3 (18.75%) Finance
4 1 (6.25%) Billing
Job Titles
1 10 (62.50%) Account Manager
1 10 (62.50%) Sales Account Manager
1 10 (62.50%) Sales Manager
1 10 (62.50%) Senior
1 10 (62.50%) Senior Account Manager
1 10 (62.50%) Senior Manager
1 10 (62.50%) Senior Sales Manager
2 2 (12.50%) Customer Engineer
2 2 (12.50%) Customer Support Engineer
2 2 (12.50%) Support Engineer
3 1 (6.25%) Coordinator
3 1 (6.25%) Sales Executive
Miscellaneous
1 9 (56.25%) Onboarding
Processes & Methodologies
1 13 (81.25%) B2B
2 3 (18.75%) Customer Experience
3 1 (6.25%) Actionable Insight
3 1 (6.25%) CRM
3 1 (6.25%) Process Improvement
Vendors
1 1 (6.25%) Microsoft