The median annual salary for a 2nd Line Support was £25,500 in advertised job vacancies in Reading during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Berkshire / Reading
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 99 121 121
Rank change year-on-year +22 0  
Permanent jobs requiring a 2nd Line Support 12 10 30
As % of all permanent IT jobs advertised in Reading 0.92% 0.57% 1.31%
As % of the Job Titles category 0.95% 0.59% 1.36%
Number of salaries quoted 10 10 29
Median salary £25,500 £32,500 £23,579
Median salary % change year-on-year -21.53% +37.83%  
90% offered a salary of more than £25,450 £24,750 £22,500
10% offered a salary of more than £27,000 £35,000 £35,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1268 1704 2206
As % of all permanent IT job vacancies advertised in Reading 97.02% 96.43% 96.16%
Number of salaries quoted 1045 1350 1656
Median salary £47,000 £50,000 £45,000
Median salary % change year-on-year -6.00% +11.11%  
90% offered a salary of more than £25,000 £31,000 £24,936
10% offered a salary of more than £67,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Reading

2nd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Reading.

Salary trend for 2nd Line Support in Reading

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 26 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 2nd Line Support in the job title.

1 25 (69.44%) Windows
2 21 (58.33%) Windows Server
3 17 (47.22%) DHCP
3 17 (47.22%) DNS
4 16 (44.44%) Active Directory
5 13 (36.11%) Windows Server 2008
6 12 (33.33%) Microsoft
7 10 (27.78%) LAN
8 9 (25.00%) VMware
9 8 (22.22%) Cisco
10 7 (19.44%) TCP/IP
10 7 (19.44%) MS Exchange
10 7 (19.44%) CRM
10 7 (19.44%) SQL
10 7 (19.44%) VMware Infrastructure
10 7 (19.44%) Degree
11 6 (16.67%) Marketing
11 6 (16.67%) VPN
11 6 (16.67%) CCNA
11 6 (16.67%) Windows Server 2003
11 6 (16.67%) Cisco Certification
12 5 (13.89%) MCP
12 5 (13.89%) VoIP
12 5 (13.89%) WAN
13 4 (11.11%) NetSuite
13 4 (11.11%) Mathematics
13 4 (11.11%) Computer Science
13 4 (11.11%) Office 365
13 4 (11.11%) Windows 7
13 4 (11.11%) SAP

2nd Line Support Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (19.44%) MS Exchange
2 2 (5.56%) Exchange Server 2013
2 2 (5.56%) IIS
3 1 (2.78%) IBM Notes
3 1 (2.78%) SharePoint
Applications
1 1 (2.78%) Microsoft Office
Business Applications
1 4 (11.11%) Dynamics CRM
1 4 (11.11%) NetSuite
Cloud Services
1 4 (11.11%) Office 365
2 1 (2.78%) Cloud Computing
Communications & Networking
1 17 (47.22%) DHCP
1 17 (47.22%) DNS
2 10 (27.78%) LAN
3 7 (19.44%) TCP/IP
4 6 (16.67%) VPN
5 5 (13.89%) VoIP
5 5 (13.89%) WAN
6 2 (5.56%) Firewall
6 2 (5.56%) IP Telephony
7 1 (2.78%) Broadband
7 1 (2.78%) Cisco ASA
7 1 (2.78%) Cisco Nexus
7 1 (2.78%) Network Security
Database & Business Intelligence
1 1 (2.78%) DB2
1 1 (2.78%) Informix
1 1 (2.78%) SQL Server
General
1 6 (16.67%) Marketing
Libraries, Frameworks & Software Standards
1 4 (11.11%) COM
2 2 (5.56%) .NET
2 2 (5.56%) CSS
2 2 (5.56%) HTML
2 2 (5.56%) J2EE
Miscellaneous
1 4 (11.11%) Computer Science
2 1 (2.78%) User Experience
Operating Systems
1 25 (69.44%) Windows
2 21 (58.33%) Windows Server
3 13 (36.11%) Windows Server 2008
4 6 (16.67%) Windows Server 2003
5 4 (11.11%) Windows 7
6 3 (8.33%) Windows Server 2012
7 2 (5.56%) Solaris
7 2 (5.56%) Unix
7 2 (5.56%) Windows Mobile
8 1 (2.78%) Linux
8 1 (2.78%) Windows 8
Processes & Methodologies
1 7 (19.44%) CRM
2 4 (11.11%) Mathematics
3 3 (8.33%) Incident Management
3 3 (8.33%) Service Delivery
3 3 (8.33%) Time Management
4 2 (5.56%) Data Protection
5 1 (2.78%) Multi-Factor Authentication
5 1 (2.78%) Open Source
5 1 (2.78%) Root Cause Analysis
5 1 (2.78%) Two-Factor Authentication
Programming Languages
1 7 (19.44%) SQL
2 4 (11.11%) PHP
3 2 (5.56%) C++
3 2 (5.56%) Java
4 1 (2.78%) T-SQL
Qualifications
1 7 (19.44%) Degree
2 6 (16.67%) CCNA
2 6 (16.67%) Cisco Certification
3 5 (13.89%) MCP
4 1 (2.78%) Microsoft Certification
4 1 (2.78%) SC Cleared
4 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 3 (8.33%) QA
2 1 (2.78%) SLA
System Software
1 16 (44.44%) Active Directory
2 7 (19.44%) VMware Infrastructure
3 2 (5.56%) Hyper-V
Systems Management
1 1 (2.78%) NetBackup
Vendors
1 12 (33.33%) Microsoft
2 9 (25.00%) VMware
3 8 (22.22%) Cisco
4 4 (11.11%) Salesforce.com
4 4 (11.11%) SAP
5 2 (5.56%) Juniper
6 1 (2.78%) CheckPoint
6 1 (2.78%) CommVault
6 1 (2.78%) Dell
6 1 (2.78%) EMC
6 1 (2.78%) HP
6 1 (2.78%) IBM
6 1 (2.78%) Lotus
6 1 (2.78%) NetApp
6 1 (2.78%) Oracle
6 1 (2.78%) Sybase
6 1 (2.78%) Veeam
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £28000. per annum + Benefits
Posted: 4 days ago