2nd Line Support Jobs in Reading

Second Line Support
Berkshire > Reading

The median Second Line Support salary in Reading is £32,500 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 65 117 108
Rank change year-on-year +52 -9 +11
Permanent jobs requiring a 2nd Line Support 4 4 23
As % of all permanent jobs advertised in Reading 0.77% 0.23% 1.46%
As % of the Job Titles category 0.93% 0.25% 1.56%
Number of salaries quoted 4 4 23
10th Percentile - - £23,500
25th Percentile £31,250 £26,250 £25,000
Median annual salary (50th Percentile) £32,500 £27,500 £26,000
Median % change year-on-year +18.18% +5.77% -7.96%
75th Percentile £36,563 £31,563 £27,000
90th Percentile £41,625 £36,625 £29,550
Berkshire median annual salary £32,500 £30,000 £26,000
% change year-on-year +8.33% +15.38% -13.33%

All Permanent IT Job Vacancies
Reading

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Reading with a recognized job title 431 1,626 1,471
% of permanent jobs with a recognized job title 82.73% 94.76% 93.63%
Number of salaries quoted 242 1,028 785
10th Percentile £31,300 £30,000 £31,250
25th Percentile £42,500 £38,595 £41,250
Median annual salary (50th Percentile) £62,500 £52,550 £60,000
Median % change year-on-year +18.93% -12.42% -
75th Percentile £83,438 £67,500 £75,250
90th Percentile £94,875 £80,000 £92,500
Berkshire median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% -

2nd Line Support
Job Vacancy Trend in Reading

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for 2nd Line Support in Reading

2nd Line Support
Salary Trend in Reading

3-month moving average salary quoted in jobs citing 2nd Line Support in Reading.

Salary trend for 2nd Line Support in Reading

2nd Line Support
Salary Histogram in Reading

Salary distribution for jobs citing 2nd Line Support in Reading over the 6 months to 11 May 2025.

Salary histogram for 2nd Line Support in Reading

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Reading

For the 6 months to 11 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region featuring 2nd Line Support in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Azure
2 3 (75.00%) VMware ESXi
2 3 (75.00%) SAML
2 3 (75.00%) Project Management
2 3 (75.00%) VMware
2 3 (75.00%) VMware Certified Professional (VCP)
2 3 (75.00%) PKI
2 3 (75.00%) Microsoft Exchange
2 3 (75.00%) SLA
2 3 (75.00%) Microsoft
2 3 (75.00%) CCNP
2 3 (75.00%) CCNA
2 3 (75.00%) Active Directory
2 3 (75.00%) Cisco Certification
2 3 (75.00%) SAN
2 3 (75.00%) Presales
2 3 (75.00%) Windows Server
2 3 (75.00%) Innovative Thinking
2 3 (75.00%) Single Sign-On
2 3 (75.00%) Problem-Solving
2 3 (75.00%) Infrastructure Engineering
2 3 (75.00%) Customer Service
2 3 (75.00%) Azure Certification
2 3 (75.00%) Hyper-V
2 3 (75.00%) Veeam
2 3 (75.00%) Microsoft 365
2 3 (75.00%) IaaS
3 1 (25.00%) Data Centre
3 1 (25.00%) Apple

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) Microsoft Exchange
Cloud Services
1 4 (100.00%) Azure
2 3 (75.00%) IaaS
2 3 (75.00%) Microsoft 365
Communications & Networking
1 3 (75.00%) SAN
Libraries, Frameworks & Software Standards
1 3 (75.00%) SAML
Miscellaneous
1 3 (75.00%) PKI
2 1 (25.00%) Data Centre
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows Server
3 1 (25.00%) Android
3 1 (25.00%) Apple iOS
Processes & Methodologies
1 3 (75.00%) Customer Service
1 3 (75.00%) Infrastructure Engineering
1 3 (75.00%) Innovative Thinking
1 3 (75.00%) Presales
1 3 (75.00%) Problem-Solving
1 3 (75.00%) Project Management
2 1 (25.00%) Root Cause Analysis
Qualifications
1 3 (75.00%) Azure Certification
1 3 (75.00%) CCNA
1 3 (75.00%) CCNP
1 3 (75.00%) Cisco Certification
1 3 (75.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (75.00%) SLA
System Software
1 3 (75.00%) Active Directory
1 3 (75.00%) Hyper-V
1 3 (75.00%) VMware ESXi
Systems Management
1 3 (75.00%) Single Sign-On
Vendors
1 3 (75.00%) Microsoft
1 3 (75.00%) Veeam
1 3 (75.00%) VMware
2 1 (25.00%) Apple