Period
to 20 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Berkshire > Reading
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 105 56 84
Rank change year-on-year -49 +28 -40
Permanent jobs citing SLA 56 129 143
As % of all permanent IT jobs advertised in Reading 2.15% 4.74% 3.46%
As % of the Quality Assurance & Compliance category 15.95% 38.62% 27.29%
Number of salaries quoted 50 72 114
Reading median annual salary £32,500 £39,500 £36,250
Median salary % change year-on-year -17.72% +8.97% -3.33%
10th Percentile £21,100 £21,025 £21,250
90th Percentile £61,350 £57,125 £65,000
Berkshire median annual salary £40,000 £40,000 £48,000
% change year-on-year - -16.67% +14.29%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Reading
Permanent vacancies with a requirement for quality assurance or compliance skills 351 334 524
As % of all permanent IT jobs advertised in Reading 13.50% 12.27% 12.67%
Number of salaries quoted 301 217 460
Reading median annual salary £45,000 £45,000 £50,000
Median salary % change year-on-year - -10.00% +11.11%
10th Percentile £27,000 £26,250 £26,250
90th Percentile £75,000 £75,000 £70,000
Berkshire median annual salary £48,250 £47,500 £50,000
% change year-on-year +1.58% -5.00% +5.26%

SLA
Job Vacancy Trend in Reading

Job postings citing SLA as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for SLA in Reading

SLA
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Reading.

Salary trend for SLA in Reading

SLA
Salary Histogram in Reading

The salary distribution of IT jobs citing SLA in Reading over the 6 months to 20 April 2018.

Salary histogram for SLA in Reading

For the 6 months to 20 April 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region with a requirement for SLA.

1 13 (23.21%) Service Delivery
2 11 (19.64%) Windows
3 10 (17.86%) ITIL
3 10 (17.86%) Problem-Solving
4 8 (14.29%) Telecoms
4 8 (14.29%) Microsoft
4 8 (14.29%) Self-Motivation
5 6 (10.71%) Stakeholder Management
5 6 (10.71%) Statistics
5 6 (10.71%) Presales
5 6 (10.71%) Service Delivery Management
5 6 (10.71%) Creative Thinking
6 5 (8.93%) Proactive Monitoring
6 5 (8.93%) Incident Management
6 5 (8.93%) Degree
6 5 (8.93%) Active Directory
6 5 (8.93%) Microsoft Office
6 5 (8.93%) Linux
6 5 (8.93%) SQL
7 4 (7.14%) Oracle
7 4 (7.14%) Microsoft Excel
7 4 (7.14%) CRM
7 4 (7.14%) Process Management
7 4 (7.14%) Red Hat
7 4 (7.14%) CheckPoint
7 4 (7.14%) Finance
7 4 (7.14%) Time Management
7 4 (7.14%) Break/Fix
7 4 (7.14%) Windows Server
7 4 (7.14%) Continuous Improvement

SLA
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.36%) Exchange Server 2010
1 3 (5.36%) MS Exchange
2 1 (1.79%) Apache
2 1 (1.79%) IIS
2 1 (1.79%) JBoss
Applications
1 5 (8.93%) Microsoft Office
2 4 (7.14%) Microsoft Excel
Business Applications
1 1 (1.79%) Dynamics CRM
Cloud Services
1 2 (3.57%) Amazon AWS
1 2 (3.57%) SaaS
2 1 (1.79%) Cloud Computing
Communications & Networking
1 3 (5.36%) Unified Communications
1 3 (5.36%) VPN
2 1 (1.79%) Firewall
2 1 (1.79%) Internet
2 1 (1.79%) LAN
2 1 (1.79%) MPLS
2 1 (1.79%) Wireless
2 1 (1.79%) WLAN
Database & Business Intelligence
1 1 (1.79%) BusinessObjects
1 1 (1.79%) MySQL
1 1 (1.79%) Oracle Database
1 1 (1.79%) PowerPivot
1 1 (1.79%) SQL Server
Development Applications
1 1 (1.79%) Firebug
General
1 8 (14.29%) Telecoms
2 4 (7.14%) Finance
3 3 (5.36%) Advertising
4 2 (3.57%) Retail
5 1 (1.79%) Electronics
5 1 (1.79%) Publishing
Job Titles
1 11 (19.64%) Delivery Manager
2 9 (16.07%) Service Manager
2 9 (16.07%) Support Engineer
3 8 (14.29%) Services Delivery Manager
4 7 (12.50%) Analyst
5 5 (8.93%) 1st Line Engineer
5 5 (8.93%) 1st Line Support
5 5 (8.93%) 1st Line Support Engineer
5 5 (8.93%) Security Engineer
5 5 (8.93%) Team Leader
6 4 (7.14%) Field Engineer
6 4 (7.14%) Field Service Engineer
7 3 (5.36%) Administrator
7 3 (5.36%) IP Engineer
7 3 (5.36%) IT Support
7 3 (5.36%) IT Support Engineer
7 3 (5.36%) Service Analyst
7 3 (5.36%) Service Desk Analyst
7 3 (5.36%) Technical Delivery Manager
7 3 (5.36%) Technical Manager
Libraries, Frameworks & Software Standards
1 1 (1.79%) CSS
1 1 (1.79%) HTML
1 1 (1.79%) LAMP
1 1 (1.79%) Regular Expression
Miscellaneous
1 8 (14.29%) Self-Motivation
2 4 (7.14%) Analytical Skills
3 3 (5.36%) Computer Science
4 2 (3.57%) Management Information System
4 2 (3.57%) Replication
5 1 (1.79%) Cyber Kill Chain
5 1 (1.79%) Distributed Denial-of-Service
5 1 (1.79%) Linux Command Line
5 1 (1.79%) Mobile App
5 1 (1.79%) PMI
5 1 (1.79%) Security Operations Centre
Operating Systems
1 11 (19.64%) Windows
2 5 (8.93%) Linux
3 4 (7.14%) Windows Server
3 4 (7.14%) Windows Server 2012
4 3 (5.36%) CentOS
4 3 (5.36%) Debian
4 3 (5.36%) Ubuntu
4 3 (5.36%) Windows Server 2003
5 2 (3.57%) Unix
6 1 (1.79%) Red Hat Enterprise Linux
6 1 (1.79%) Windows 8
Processes & Methodologies
1 13 (23.21%) Service Delivery
2 10 (17.86%) ITIL
2 10 (17.86%) Problem-Solving
3 6 (10.71%) Creative Thinking
3 6 (10.71%) Presales
3 6 (10.71%) Service Delivery Management
3 6 (10.71%) Stakeholder Management
3 6 (10.71%) Statistics
4 5 (8.93%) Incident Management
4 5 (8.93%) Proactive Monitoring
5 4 (7.14%) Break/Fix
5 4 (7.14%) Continuous Improvement
5 4 (7.14%) CRM
5 4 (7.14%) Process Management
5 4 (7.14%) Time Management
6 3 (5.36%) Information Security
6 3 (5.36%) Programme Management
6 3 (5.36%) Risk Assessment
6 3 (5.36%) Service Management
6 3 (5.36%) Test Automation
Programming Languages
1 5 (8.93%) SQL
2 3 (5.36%) PL/SQL
3 1 (1.79%) Bash Shell
3 1 (1.79%) C
3 1 (1.79%) JavaScript
3 1 (1.79%) Perl
3 1 (1.79%) PHP
3 1 (1.79%) Python
3 1 (1.79%) Shell Script
3 1 (1.79%) VB
Qualifications
1 5 (8.93%) Degree
2 3 (5.36%) HND
3 1 (1.79%) CISSP
3 1 (1.79%) GCIH
3 1 (1.79%) GIAC
3 1 (1.79%) PMI Certification
3 1 (1.79%) SANS
Quality Assurance & Compliance
1 2 (3.57%) PMO
2 1 (1.79%) ISO 9001
2 1 (1.79%) ISO/IEC 27001
2 1 (1.79%) PCI DSS
System Software
1 5 (8.93%) Active Directory
Systems Management
1 1 (1.79%) Ansible
Vendors
1 8 (14.29%) Microsoft
2 4 (7.14%) CheckPoint
2 4 (7.14%) Oracle
2 4 (7.14%) Red Hat
3 2 (3.57%) F5
4 1 (1.79%) Aruba
4 1 (1.79%) Brocade
4 1 (1.79%) ForeScout
4 1 (1.79%) Fortinet
4 1 (1.79%) Foundry
4 1 (1.79%) HP
4 1 (1.79%) Infoblox
4 1 (1.79%) JDA
4 1 (1.79%) Juniper
4 1 (1.79%) LogRhythm
4 1 (1.79%) Nokia
4 1 (1.79%) Salesforce.com
4 1 (1.79%) SAP
4 1 (1.79%) VMware