Period
to 16 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Berkshire > Reading
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 107 68 86
Rank change year-on-year -39 +18 -37
Permanent jobs citing SLA 42 100 126
As % of all permanent IT jobs advertised in Reading 1.73% 3.97% 3.37%
As % of the Quality Assurance & Compliance category 13.42% 32.89% 24.80%
Number of salaries quoted 35 44 73
Reading median annual salary £40,000 £40,000 £38,500
Median salary % change year-on-year - +3.90% +2.67%
10th Percentile £20,800 £22,250 £21,250
90th Percentile £62,650 £69,750 £65,000
Berkshire median annual salary £40,000 £41,000 £42,000
% change year-on-year -2.44% -2.38% +5.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Reading
Permanent vacancies with a requirement for quality assurance or compliance skills 313 304 508
As % of all permanent IT jobs advertised in Reading 12.92% 12.08% 13.58%
Number of salaries quoted 256 199 383
Reading median annual salary £45,000 £50,000 £50,000
Median salary % change year-on-year -10.00% - +16.28%
10th Percentile £27,000 £26,250 £30,250
90th Percentile £72,500 £76,500 £72,500
Berkshire median annual salary £50,000 £50,000 £50,000

SLA
Job Vacancy Trend in Reading

Job postings citing SLA as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for SLA in Reading

SLA
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Reading.

Salary trend for SLA in Reading

SLA
Salary Histogram in Reading

The salary distribution of IT jobs citing SLA in Reading over the 6 months to 16 July 2018.

Salary histogram for SLA in Reading

For the 6 months to 16 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region with a requirement for SLA.

1 11 (26.19%) Windows
2 10 (23.81%) Service Delivery
3 9 (21.43%) ITIL
4 7 (16.67%) Stakeholder Management
5 6 (14.29%) Telecoms
5 6 (14.29%) Active Directory
5 6 (14.29%) Degree
5 6 (14.29%) Windows Server
5 6 (14.29%) Service Delivery Management
5 6 (14.29%) Self-Motivation
6 5 (11.90%) Problem-Solving
6 5 (11.90%) Creative Thinking
6 5 (11.90%) Analytical Skills
6 5 (11.90%) Presales
6 5 (11.90%) Time Management
7 4 (9.52%) Service Management
7 4 (9.52%) Process Management
7 4 (9.52%) VPN
7 4 (9.52%) Microsoft
7 4 (9.52%) SQL
7 4 (9.52%) Windows 7
7 4 (9.52%) Network Design
7 4 (9.52%) Break/Fix
8 3 (7.14%) Windows 10
8 3 (7.14%) Exchange Server 2010
8 3 (7.14%) Windows Server 2012
8 3 (7.14%) Incident Management
8 3 (7.14%) SaaS
8 3 (7.14%) Problem Management
8 3 (7.14%) Marketing

SLA
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.14%) Exchange Server 2010
1 3 (7.14%) MS Exchange
2 2 (4.76%) Apache
3 1 (2.38%) IIS
3 1 (2.38%) JBoss
Applications
1 2 (4.76%) Microsoft Office
2 1 (2.38%) Microsoft Excel
Cloud Services
1 3 (7.14%) SaaS
Communications & Networking
1 4 (9.52%) VPN
2 3 (7.14%) Internet
3 2 (4.76%) Fibre Channel
3 2 (4.76%) iSCSI
3 2 (4.76%) NAS
3 2 (4.76%) SAN
4 1 (2.38%) Firewall
4 1 (2.38%) MPLS
Database & Business Intelligence
1 2 (4.76%) Oracle Database
1 2 (4.76%) SQL Server
2 1 (2.38%) BusinessObjects
2 1 (2.38%) EDMS
2 1 (2.38%) MySQL
2 1 (2.38%) PowerPivot
Development Applications
1 2 (4.76%) Firebug
General
1 6 (14.29%) Telecoms
2 3 (7.14%) Marketing
3 1 (2.38%) Electronics
3 1 (2.38%) Finance
3 1 (2.38%) Manufacturing
Job Titles
1 8 (19.05%) Analyst
1 8 (19.05%) Delivery Manager
1 8 (19.05%) Support Engineer
2 7 (16.67%) Service Manager
2 7 (16.67%) Services Delivery Manager
3 5 (11.90%) 1st Line Engineer
3 5 (11.90%) 1st Line Support
3 5 (11.90%) 1st Line Support Engineer
3 5 (11.90%) Field Engineer
3 5 (11.90%) Field Service Engineer
4 4 (9.52%) IP Engineer
4 4 (9.52%) IT Engineer
4 4 (9.52%) IT Support
4 4 (9.52%) IT Support Engineer
4 4 (9.52%) Service Analyst
4 4 (9.52%) Service Desk Engineer
4 4 (9.52%) Service Desk Support
5 2 (4.76%) Infrastructure Engineer
5 2 (4.76%) Network Manager
5 2 (4.76%) Problem Analyst
Libraries, Frameworks & Software Standards
1 2 (4.76%) CSS
1 2 (4.76%) HTML
2 1 (2.38%) LAMP
2 1 (2.38%) Regular Expression
Miscellaneous
1 6 (14.29%) Self-Motivation
2 5 (11.90%) Analytical Skills
3 2 (4.76%) Management Information System
3 2 (4.76%) Replication
4 1 (2.38%) Cyber Kill Chain
4 1 (2.38%) Distributed Denial-of-Service
4 1 (2.38%) EPoS
4 1 (2.38%) Linux Command Line
4 1 (2.38%) Mobile App
4 1 (2.38%) Mobile Payment
4 1 (2.38%) Security Operations Centre
Operating Systems
1 11 (26.19%) Windows
2 6 (14.29%) Windows Server
3 4 (9.52%) Windows 7
4 3 (7.14%) Windows 10
4 3 (7.14%) Windows Server 2003
4 3 (7.14%) Windows Server 2012
5 2 (4.76%) Linux
6 1 (2.38%) Red Hat Enterprise Linux
6 1 (2.38%) Windows Server 2008
Processes & Methodologies
1 10 (23.81%) Service Delivery
2 9 (21.43%) ITIL
3 7 (16.67%) Stakeholder Management
4 6 (14.29%) Service Delivery Management
5 5 (11.90%) Creative Thinking
5 5 (11.90%) Presales
5 5 (11.90%) Problem-Solving
5 5 (11.90%) Time Management
6 4 (9.52%) Break/Fix
6 4 (9.52%) Network Design
6 4 (9.52%) Process Management
6 4 (9.52%) Service Management
7 3 (7.14%) Incident Management
7 3 (7.14%) Problem Management
8 2 (4.76%) API Testing
8 2 (4.76%) Business Continuity
8 2 (4.76%) Business Intelligence
8 2 (4.76%) Continuous Improvement
8 2 (4.76%) Risk Management
8 2 (4.76%) Supplier Management
Programming Languages
1 4 (9.52%) SQL
2 2 (4.76%) JavaScript
2 2 (4.76%) PowerShell
3 1 (2.38%) Bash Shell
3 1 (2.38%) C
3 1 (2.38%) Perl
3 1 (2.38%) PHP
3 1 (2.38%) PL/SQL
3 1 (2.38%) Python
3 1 (2.38%) Shell Script
3 1 (2.38%) VB
Qualifications
1 6 (14.29%) Degree
2 1 (2.38%) CISSP
2 1 (2.38%) GCIH
2 1 (2.38%) GIAC
2 1 (2.38%) HNC
2 1 (2.38%) HND
2 1 (2.38%) ITIL Certification
2 1 (2.38%) SANS
Quality Assurance & Compliance
1 2 (4.76%) PMO
2 1 (2.38%) ISO/IEC 27001
2 1 (2.38%) PCI DSS
2 1 (2.38%) QA
System Software
1 6 (14.29%) Active Directory
2 2 (4.76%) Hyper-V
2 2 (4.76%) VMware ESXi
2 2 (4.76%) VMware Infrastructure
2 2 (4.76%) vSphere
Systems Management
1 2 (4.76%) Backup Exec
1 2 (4.76%) SCCM
2 1 (2.38%) Ansible
Vendors
1 4 (9.52%) Microsoft
2 3 (7.14%) VMware
3 2 (4.76%) arcserve
3 2 (4.76%) Oracle
3 2 (4.76%) Veeam
4 1 (2.38%) CheckPoint
4 1 (2.38%) Citrix
4 1 (2.38%) ForeScout
4 1 (2.38%) JDA
4 1 (2.38%) Juniper
4 1 (2.38%) LogRhythm
4 1 (2.38%) Nokia
4 1 (2.38%) Red Hat
4 1 (2.38%) SAP