Period
to 19 November 2017

The median annual salary for a Service Desk Analyst was £22,125 in advertised job vacancies in Reading during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Berkshire > Reading
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 141 183 201
Rank change year-on-year +42 +18 -13
Permanent jobs requiring a Service Desk Analyst 16 9 17
As % of all permanent IT jobs advertised in Reading 0.69% 0.26% 0.37%
As % of the Job Titles category 0.72% 0.27% 0.38%
Number of salaries quoted 16 7 17
Reading median annual salary £22,125 £21,500 £22,500
Median salary % change year-on-year +2.91% -4.44% +4.65%
10th Percentile £20,250 £19,250 £18,500
90th Percentile £31,000 £28,250 £24,600
Berkshire median annual salary £25,000 £22,750 £22,500
% change year-on-year +9.89% +1.11% -10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Reading
Permanent vacancies in Reading with a recognized job title 2227 3330 4428
% of permanent IT jobs with a recognized job title 95.91% 96.10% 95.89%
Number of salaries quoted 1826 2496 3519
Reading median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -5.26%
10th Percentile £25,000 £27,500 £26,700
90th Percentile £74,000 £72,000 £68,750
Berkshire median annual salary £47,500 £50,000 £48,500
% change year-on-year -5.00% +3.09% +7.78%

Service Desk Analyst
Job Vacancy Trend in Reading

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for Service Desk Analyst in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Reading.

Salary trend for Service Desk Analyst in Reading

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 19 November 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Service Desk Analyst in the job title.

1 13 (81.25%) Windows
2 8 (50.00%) Active Directory
3 7 (43.75%) Windows Server
4 5 (31.25%) Microsoft
5 4 (25.00%) Windows 7
5 4 (25.00%) MS Exchange
6 3 (18.75%) SLA
7 2 (12.50%) Proactive Monitoring
7 2 (12.50%) Windows 10
7 2 (12.50%) Windows 8
7 2 (12.50%) Exchange Server 2013
7 2 (12.50%) Software Testing
7 2 (12.50%) German Language
7 2 (12.50%) Time Management
7 2 (12.50%) SC Cleared
7 2 (12.50%) DV Cleared
7 2 (12.50%) Security Cleared
7 2 (12.50%) HP
7 2 (12.50%) Microsoft Certification
7 2 (12.50%) Internet
7 2 (12.50%) Document Management
7 2 (12.50%) Games
7 2 (12.50%) MS Visio
7 2 (12.50%) LAN
7 2 (12.50%) WAN
7 2 (12.50%) TCP/IP
7 2 (12.50%) ITIL
7 2 (12.50%) MCP
7 2 (12.50%) MCSE
7 2 (12.50%) Microsoft Excel

Service Desk Analyst Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) MS Exchange
2 2 (12.50%) Exchange Server 2013
Applications
1 2 (12.50%) Microsoft Excel
1 2 (12.50%) MS Visio
2 1 (6.25%) Microsoft Office
Communications & Networking
1 2 (12.50%) Internet
1 2 (12.50%) LAN
1 2 (12.50%) TCP/IP
1 2 (12.50%) WAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 2 (12.50%) Games
1 2 (12.50%) German Language
2 1 (6.25%) French Language
2 1 (6.25%) Retail
Operating Systems
1 13 (81.25%) Windows
2 7 (43.75%) Windows Server
3 4 (25.00%) Windows 7
4 2 (12.50%) Windows 10
4 2 (12.50%) Windows 8
5 1 (6.25%) Linux
5 1 (6.25%) Windows XP
Processes & Methodologies
1 2 (12.50%) Document Management
1 2 (12.50%) ITIL
1 2 (12.50%) Proactive Monitoring
1 2 (12.50%) Software Testing
1 2 (12.50%) Time Management
2 1 (6.25%) Business Intelligence
2 1 (6.25%) CRM
2 1 (6.25%) Cybersecurity
2 1 (6.25%) Data Protection
2 1 (6.25%) Patch Management
2 1 (6.25%) Software Distribution
Qualifications
1 2 (12.50%) DV Cleared
1 2 (12.50%) MCP
1 2 (12.50%) MCSE
1 2 (12.50%) Microsoft Certification
1 2 (12.50%) SC Cleared
1 2 (12.50%) Security Cleared
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 8 (50.00%) Active Directory
Vendors
1 5 (31.25%) Microsoft
2 2 (12.50%) HP