Service Desk Analyst Jobs in Reading

Service Desk Analyst
Berkshire > Reading

The median Service Desk Analyst salary in Reading is £25,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
6 May 2024		 Same period 2023 Same period 2022
Rank 119 108 111
Rank change year-on-year -11 +3 -12
Permanent jobs requiring a Service Desk Analyst 3 24 20
As % of all permanent jobs advertised in Reading 0.18% 1.49% 1.13%
As % of the Job Titles category 0.19% 1.59% 1.16%
Number of salaries quoted 3 24 20
10th Percentile - - -
25th Percentile £24,500 £23,500 £25,750
Median annual salary (50th Percentile) £25,000 £24,000 £27,000
Median % change year-on-year +4.17% -11.11% +10.20%
75th Percentile £29,625 £32,000 £30,000
90th Percentile £32,100 - £33,750
Berkshire median annual salary £25,000 £26,000 £26,500
% change year-on-year -3.85% -1.89% +6.00%

All Permanent IT Job Vacancies
Reading

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Reading with a recognized job title 1,613 1,511 1,726
% of permanent jobs with a recognized job title 94.72% 93.68% 97.40%
Number of salaries quoted 1,025 803 1,026
10th Percentile £30,000 £31,250 £27,500
25th Percentile £38,000 £41,250 £40,000
Median annual salary (50th Percentile) £52,550 £60,000 £60,000
Median % change year-on-year -12.42% - +4.35%
75th Percentile £68,750 £75,125 £75,000
90th Percentile £80,000 £92,500 £82,500
Berkshire median annual salary £52,500 £57,500 £57,500
% change year-on-year -8.70% - +4.55%

Service Desk Analyst
Job Vacancy Trend in Reading

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Service Desk Analyst in Reading

Service Desk Analyst
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Service Desk Analyst in Reading.

Salary trend for Service Desk Analyst in Reading

Service Desk Analyst Skill Set
Top 24 Co-occurring Skills and Capabilities in Reading

For the 6 months to 6 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region featuring Service Desk Analyst in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Social Skills
2 2 (66.67%) Self-Motivation
2 2 (66.67%) Analytical Skills
2 2 (66.67%) Wireless
2 2 (66.67%) Incident Management
2 2 (66.67%) VLAN
2 2 (66.67%) Active Directory
2 2 (66.67%) SLA
3 1 (33.33%) ITIL
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) A+ Certification
3 1 (33.33%) Degree
3 1 (33.33%) Computer Science
3 1 (33.33%) SC Cleared
3 1 (33.33%) Security Cleared
3 1 (33.33%) Mac OS
3 1 (33.33%) MCDST
3 1 (33.33%) Service Delivery
3 1 (33.33%) Performance Metrics
3 1 (33.33%) Public Sector

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Office
Communications & Networking
1 2 (66.67%) VLAN
1 2 (66.67%) Wireless
General
1 3 (100.00%) Social Skills
2 2 (66.67%) Analytical Skills
3 1 (33.33%) Public Sector
Miscellaneous
1 2 (66.67%) Self-Motivation
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Mac OS
Processes & Methodologies
1 3 (100.00%) Problem-Solving
2 2 (66.67%) Incident Management
3 1 (33.33%) Computer Science
3 1 (33.33%) ITIL
3 1 (33.33%) Performance Metrics
3 1 (33.33%) Service Delivery
Qualifications
1 1 (33.33%) A+ Certification
1 1 (33.33%) Degree
1 1 (33.33%) MCDST
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) SC Cleared
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 2 (66.67%) Active Directory
Vendors
1 3 (100.00%) Microsoft
13 Service Desk Analyst jobs in the South East