The median annual salary for a Service Desk Analyst was £21,250 in advertised job vacancies in Reading during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
Berkshire / Reading
Rank 105 132 137
Rank change year-on-year +27 +5  
Permanent jobs requiring a Service Desk Analyst 6 13 11
As % of all permanent IT jobs advertised in Reading 0.48% 0.67% 0.46%
As % of the Job Titles category 0.50% 0.71% 0.49%
Number of salaries quoted 6 13 11
Median salary £21,250 £23,000 £19,700
Median salary % change year-on-year -7.60% +16.75%  
90% offered a salary of more than £20,250 £22,500 £19,000
10% offered a salary of more than £23,500 £24,000 £21,000
UK excluding London median salary £22,500 £22,000 £21,750
% change year-on-year +2.27% +1.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1211 1824 2254
As % of all permanent IT job vacancies advertised in Reading 97.27% 93.78% 94.79%
Number of salaries quoted 937 1474 1541
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £26,000 £30,000 £24,000
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Reading.

Salary trend for Service Desk Analyst in Reading

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 25 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Service Desk Analyst in the job title.

1 8 (61.54%) Microsoft
2 6 (46.15%) Windows
2 6 (46.15%) MS Excel
3 4 (30.77%) Office 365
4 3 (23.08%) Windows Server
4 3 (23.08%) MS Office
4 3 (23.08%) ITIL
5 2 (15.38%) Problem Management
5 2 (15.38%) Data Protection
5 2 (15.38%) Cisco
5 2 (15.38%) Active Directory
6 1 (7.69%) Escalation Management
6 1 (7.69%) Cisco Nexus
6 1 (7.69%) Exchange Server 2013
6 1 (7.69%) Skype
6 1 (7.69%) HP
6 1 (7.69%) Dell
6 1 (7.69%) Microsoft Certification
6 1 (7.69%) Avaya
6 1 (7.69%) Internet
6 1 (7.69%) MS Exchange
6 1 (7.69%) B2B
6 1 (7.69%) B2C
6 1 (7.69%) SLA
6 1 (7.69%) Skype for Business
6 1 (7.69%) Fortinet
6 1 (7.69%) Mitel
6 1 (7.69%) Retail
6 1 (7.69%) Document Management
6 1 (7.69%) Firewall

Service Desk Analyst Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Exchange Server 2013
1 1 (7.69%) MS Exchange
1 1 (7.69%) Skype for Business
Applications
1 6 (46.15%) MS Excel
2 3 (23.08%) MS Office
Cloud Services
1 4 (30.77%) Office 365
Communications & Networking
1 1 (7.69%) Cisco Nexus
1 1 (7.69%) Firewall
1 1 (7.69%) Internet
1 1 (7.69%) Skype
General
1 1 (7.69%) Advertising
1 1 (7.69%) Retail
Operating Systems
1 6 (46.15%) Windows
2 3 (23.08%) Windows Server
Processes & Methodologies
1 3 (23.08%) ITIL
2 2 (15.38%) Data Protection
2 2 (15.38%) Problem Management
3 1 (7.69%) B2B
3 1 (7.69%) B2C
3 1 (7.69%) Document Management
3 1 (7.69%) Escalation Management
Qualifications
1 1 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 2 (15.38%) Active Directory
Vendors
1 8 (61.54%) Microsoft
2 2 (15.38%) Cisco
3 1 (7.69%) Avaya
3 1 (7.69%) Dell
3 1 (7.69%) Fortinet
3 1 (7.69%) HP
3 1 (7.69%) Mitel
Reading, Berkshire
Colston Consulting
Salary: £24000 - £26000 per annum, Benefits Benefits
Posted: 21 hours ago
Reading
Deerfoot IT Resources Ltd
Salary: £18000 - £22323 per annum + Benefits
Posted: 10 days ago