The median annual salary for a Service Desk Analyst was £22,500 in advertised job vacancies in Reading during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Berkshire / Reading
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 102 128 134
Rank change year-on-year +26 +6  
Permanent jobs requiring a Service Desk Analyst 8 5 15
As % of all permanent IT jobs advertised in Reading 0.62% 0.28% 0.66%
As % of the Job Titles category 0.64% 0.29% 0.69%
Number of salaries quoted 8 5 15
Median salary £22,500 £22,500 £19,500
Median salary % change year-on-year - +15.38%  
90% offered a salary of more than £21,500 £22,500 £18,500
10% offered a salary of more than £25,300 £30,000 £22,500
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1257 1733 2170
As % of all permanent IT job vacancies advertised in Reading 96.99% 96.49% 96.10%
Number of salaries quoted 1040 1375 1634
Median salary £46,500 £50,000 £45,000
Median salary % change year-on-year -7.00% +11.11%  
90% offered a salary of more than £25,000 £31,000 £24,936
10% offered a salary of more than £65,000 £70,000 £68,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Reading.

Salary trend for Service Desk Analyst in Reading

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 27 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Service Desk Analyst in the job title.

1 10 (71.43%) Windows
2 8 (57.14%) Active Directory
3 6 (42.86%) Microsoft
4 5 (35.71%) ITIL
5 3 (21.43%) Windows Server
5 3 (21.43%) Data Protection
5 3 (21.43%) Microsoft Certification
5 3 (21.43%) MCP
6 2 (14.29%) Microsoft Office
6 2 (14.29%) HP
6 2 (14.29%) SLA
6 2 (14.29%) MCSE
6 2 (14.29%) Microsoft Excel
6 2 (14.29%) MS Visio
6 2 (14.29%) MS Exchange
6 2 (14.29%) TCP/IP
6 2 (14.29%) Internet
6 2 (14.29%) SC Cleared
6 2 (14.29%) DV Cleared
6 2 (14.29%) Security Cleared
6 2 (14.29%) Document Management
6 2 (14.29%) Windows 7
6 2 (14.29%) Office 365
6 2 (14.29%) Exchange Server 2013
7 1 (7.14%) Problem Management
7 1 (7.14%) Advertising
7 1 (7.14%) Retail
7 1 (7.14%) B2B
7 1 (7.14%) B2C
7 1 (7.14%) Cisco

Service Desk Analyst Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Exchange Server 2013
1 2 (14.29%) MS Exchange
Applications
1 2 (14.29%) Microsoft Excel
1 2 (14.29%) Microsoft Office
1 2 (14.29%) MS Visio
Cloud Services
1 2 (14.29%) Office 365
Communications & Networking
1 2 (14.29%) Internet
1 2 (14.29%) TCP/IP
Database & Business Intelligence
1 1 (7.14%) SQL Server
General
1 1 (7.14%) Advertising
1 1 (7.14%) Retail
Operating Systems
1 10 (71.43%) Windows
2 3 (21.43%) Windows Server
3 2 (14.29%) Windows 7
Processes & Methodologies
1 5 (35.71%) ITIL
2 3 (21.43%) Data Protection
3 2 (14.29%) Document Management
4 1 (7.14%) B2B
4 1 (7.14%) B2C
4 1 (7.14%) Problem Management
Qualifications
1 3 (21.43%) MCP
1 3 (21.43%) Microsoft Certification
2 2 (14.29%) DV Cleared
2 2 (14.29%) MCSE
2 2 (14.29%) SC Cleared
2 2 (14.29%) Security Cleared
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 8 (57.14%) Active Directory
Vendors
1 6 (42.86%) Microsoft
2 2 (14.29%) HP
3 1 (7.14%) Cisco