The median annual salary for a Service Desk Analyst was £21,500 in advertised job vacancies in Berkshire during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
South East / Berkshire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 161 205 215
Rank change year-on-year +44 +10  
Permanent jobs requiring a Service Desk Analyst 22 17 22
As % of all permanent IT jobs advertised in Berkshire 0.65% 0.34% 0.40%
As % of the Job Titles category 0.69% 0.36% 0.42%
Number of salaries quoted 21 17 16
Median salary £21,500 £24,000 £20,000
Median salary % change year-on-year -10.41% +20.00%  
90% offered a salary of more than £20,000 £22,500 £19,350
10% offered a salary of more than £26,500 £25,000 £22,500
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3208 4724 5222
As % of all permanent IT job vacancies advertised in Berkshire 95.02% 94.71% 95.52%
Number of salaries quoted 2602 3865 3870
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £27,000 £28,500 £26,000
10% offered a salary of more than £70,000 £70,000 £68,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Berkshire.

Salary trend for Service Desk Analyst in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +27 6 £21,250 -7.60% 2
Bracknell - 6 £20,500 -
Newbury +15 4 £26,500 +6.00%
Slough +24 2 £27,500 -8.33%
Wokingham +3 2 £22,500 +4.65%
Maidenhead +2 1 - -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 28 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Service Desk Analyst in the job title.

1 27 (58.70%) Microsoft
2 24 (52.17%) SLA
3 22 (47.83%) ITIL
4 20 (43.48%) ITSM
5 18 (39.13%) MS Excel
6 15 (32.61%) Finance
7 14 (30.43%) MS Office
8 12 (26.09%) Windows
9 11 (23.91%) JIRA
10 10 (21.74%) Digital Marketing
10 10 (21.74%) SAP Oil and Gas
10 10 (21.74%) Marketing
10 10 (21.74%) Manufacturing
10 10 (21.74%) Electronics
10 10 (21.74%) Telecoms
10 10 (21.74%) Programme Management
10 10 (21.74%) Internet
10 10 (21.74%) Project Management
10 10 (21.74%) Linux
10 10 (21.74%) SAP
10 10 (21.74%) Unix
10 10 (21.74%) SQL
10 10 (21.74%) Business Intelligence
11 9 (19.57%) ITIL Certification
12 7 (15.22%) Windows Server
12 7 (15.22%) Office 365
13 5 (10.87%) PMI
13 5 (10.87%) PMI Certification
14 4 (8.70%) Active Directory
14 4 (8.70%) Problem Management

Service Desk Analyst Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.52%) MS Exchange
2 1 (2.17%) Exchange Server 2010
2 1 (2.17%) Exchange Server 2013
2 1 (2.17%) Skype for Business
Applications
1 18 (39.13%) MS Excel
2 14 (30.43%) MS Office
Business Applications
1 10 (21.74%) SAP Oil and Gas
Cloud Services
1 7 (15.22%) Office 365
Communications & Networking
1 10 (21.74%) Internet
2 1 (2.17%) Cisco Nexus
2 1 (2.17%) Firewall
2 1 (2.17%) Skype
Development Applications
1 11 (23.91%) JIRA
General
1 15 (32.61%) Finance
2 10 (21.74%) Electronics
2 10 (21.74%) Manufacturing
2 10 (21.74%) Marketing
2 10 (21.74%) Telecoms
3 1 (2.17%) Advertising
3 1 (2.17%) Retail
Miscellaneous
1 5 (10.87%) PMI
2 2 (4.35%) Data Centre
Operating Systems
1 12 (26.09%) Windows
2 10 (21.74%) Linux
2 10 (21.74%) Unix
3 7 (15.22%) Windows Server
4 1 (2.17%) Windows 10
4 1 (2.17%) Windows 7
4 1 (2.17%) Windows 8
4 1 (2.17%) Windows Server 2003
4 1 (2.17%) Windows Server 2012
Processes & Methodologies
1 22 (47.83%) ITIL
2 20 (43.48%) ITSM
3 10 (21.74%) Business Intelligence
3 10 (21.74%) Digital Marketing
3 10 (21.74%) Programme Management
3 10 (21.74%) Project Management
4 4 (8.70%) Problem Management
5 2 (4.35%) Business Continuity
5 2 (4.35%) Change Control
5 2 (4.35%) CRM
5 2 (4.35%) Data Protection
5 2 (4.35%) Ticket Management
6 1 (2.17%) B2B
6 1 (2.17%) B2C
6 1 (2.17%) Document Management
6 1 (2.17%) Escalation Management
6 1 (2.17%) Network Monitoring
Programming Languages
1 10 (21.74%) SQL
Qualifications
1 9 (19.57%) ITIL Certification
2 5 (10.87%) PMI Certification
3 1 (2.17%) Microsoft Certification
Quality Assurance & Compliance
1 24 (52.17%) SLA
System Software
1 4 (8.70%) Active Directory
Vendors
1 27 (58.70%) Microsoft
2 10 (21.74%) SAP
3 3 (6.52%) Cisco
4 1 (2.17%) Avaya
4 1 (2.17%) CheckPoint
4 1 (2.17%) Dell
4 1 (2.17%) EMC
4 1 (2.17%) Fortinet
4 1 (2.17%) HP
4 1 (2.17%) Mitel
4 1 (2.17%) NetApp
4 1 (2.17%) VMware
Reading, Berkshire
Colston Consulting
Salary: £24000 - £26000 per annum, Benefits Benefits
Posted: 4 days ago
Reading
Deerfoot IT Resources Ltd
Salary: £18000 - £22323 per annum + Benefits
Posted: 14 days ago