The median contractor rate for a Service Desk Analyst was £115 per day in advertised job vacancies in Reading during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
Berkshire / Reading
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 46 70 61
Rank change year-on-year +24 -9  
Contract jobs requiring a Service Desk Analyst 11 1 8
As % of all contract IT jobs advertised in Reading 1.88% 0.11% 0.93%
As % of the Job Titles category 2.06% 0.12% 0.99%
Number of daily rates quoted 1 0 3
Median daily rate £115 - £110
UK excluding London median daily rate £115 £125 £125
% change year-on-year -8.00% -  
Number of hourly rates quoted 4 1 1
Median hourly rate £16.00 £14.00 £14.50
Median hourly rate % change year-on-year +14.28% -3.44%  
UK excluding London median hourly rate £13.00 £14.00 £13.00
% change year-on-year -7.14% +7.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Reading
Contract job vacancies with a job title containing a recognized job role 534 811 807
As % of all contract IT job vacancies advertised in Reading 91.28% 93.22% 93.40%
Number of daily rates quoted 265 474 395
Median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.66%  
90% offered a daily rate of more than £250 £260 £230
10% offered a daily rate of more than £550 £500 £515
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 36 35 50
Median hourly rate £16.00 £21.33 £21.55
Median hourly rate % change year-on-year -24.98% -1.02%  
90% offered a hourly rate of more than £9.50 £9.50 £14.00
10% offered a hourly rate of more than £25.10 £25.00 £30.90
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

Service Desk Analyst
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Reading

Service Desk Analyst
Contractor Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Reading.

Contractor daily rate trend for Service Desk Analyst in Reading

Service Desk Analyst
Contractor Hourly Rate Trend in Reading

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Reading.

Contractor hourly rate trend for Service Desk Analyst in Reading

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 23 June 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region featuring Service Desk Analyst in the job title.

1 9 (69.23%) Microsoft
2 8 (61.54%) ITIL
3 7 (53.85%) Active Directory
4 6 (46.15%) Windows
4 6 (46.15%) Remedy
5 5 (38.46%) Microsoft PowerPoint
5 5 (38.46%) Windows 7
6 4 (30.77%) Remedy ITSM
6 4 (30.77%) Replication
6 4 (30.77%) SLA
6 4 (30.77%) ITSM
6 4 (30.77%) Microsoft Excel
6 4 (30.77%) HP
7 3 (23.08%) Microsoft Certification
7 3 (23.08%) MS Visio
7 3 (23.08%) MCSE
7 3 (23.08%) MCP
7 3 (23.08%) Incident Management
7 3 (23.08%) SC Cleared
7 3 (23.08%) DV Cleared
7 3 (23.08%) Security Cleared
8 2 (15.38%) Telecoms
8 2 (15.38%) Service Management
8 2 (15.38%) ITIL Certification
9 1 (7.69%) DHCP
9 1 (7.69%) TCP/IP
9 1 (7.69%) VPN
9 1 (7.69%) DNS
9 1 (7.69%) Business Intelligence
9 1 (7.69%) Cisco

Service Desk Analyst Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Skype for Business
Applications
1 5 (38.46%) Microsoft PowerPoint
2 4 (30.77%) Microsoft Excel
3 3 (23.08%) MS Visio
4 1 (7.69%) InfoPath
Business Applications
1 4 (30.77%) Remedy ITSM
Communications & Networking
1 1 (7.69%) DHCP
1 1 (7.69%) DNS
1 1 (7.69%) Skype
1 1 (7.69%) TCP/IP
1 1 (7.69%) VPN
1 1 (7.69%) Wi-Fi
General
1 2 (15.38%) Telecoms
2 1 (7.69%) Legal
2 1 (7.69%) Retail
Miscellaneous
1 4 (30.77%) Replication
2 1 (7.69%) Video Conferencing
Operating Systems
1 6 (46.15%) Windows
2 5 (38.46%) Windows 7
3 1 (7.69%) Windows Server
Processes & Methodologies
1 8 (61.54%) ITIL
2 4 (30.77%) ITSM
3 3 (23.08%) Incident Management
4 2 (15.38%) Service Management
5 1 (7.69%) Business Intelligence
Qualifications
1 3 (23.08%) DV Cleared
1 3 (23.08%) MCP
1 3 (23.08%) MCSE
1 3 (23.08%) Microsoft Certification
1 3 (23.08%) SC Cleared
1 3 (23.08%) Security Cleared
2 2 (15.38%) ITIL Certification
Quality Assurance & Compliance
1 4 (30.77%) SLA
System Software
1 7 (53.85%) Active Directory
Systems Management
1 1 (7.69%) AirWatch
Vendors
1 9 (69.23%) Microsoft
2 6 (46.15%) Remedy
3 4 (30.77%) HP
4 1 (7.69%) Cisco