Customer Service Jobs in Renfrewshire

Customer Service
Scotland > Renfrewshire

The following table provides summary statistics for permanent job vacancies advertised in Renfrewshire with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 11 9 7
Rank change year-on-year -2 -2 -
Permanent jobs citing Customer Service 2 1 16
As % of all permanent jobs advertised in Renfrewshire 5.00% 4.35% 23.19%
As % of the Processes & Methodologies category 5.71% 7.14% 30.19%
Number of salaries quoted 1 0 16
10th Percentile - - £19,000
25th Percentile - - £19,313
Median annual salary (50th Percentile) £32,000 - £19,625
75th Percentile - - £21,141
90th Percentile - - £24,750
Scotland median annual salary £36,638 £38,622 £28,500
% change year-on-year -5.14% +35.52% -5.00%

All Process and Methodology Skills
Renfrewshire

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Renfrewshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 35 14 53
As % of all permanent jobs advertised in Renfrewshire 87.50% 60.87% 76.81%
Number of salaries quoted 12 4 28
10th Percentile £32,050 - £19,219
25th Percentile £33,625 £28,750 £19,313
Median annual salary (50th Percentile) £42,218 £34,331 £24,500
Median % change year-on-year +22.97% +40.12% -62.31%
75th Percentile £55,000 £39,008 £35,875
90th Percentile £58,750 £41,271 £37,446
Scotland median annual salary £52,500 £57,654 £52,500
% change year-on-year -8.94% +9.82% +5.00%

Customer Service
Job Vacancy Trend in Renfrewshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Renfrewshire.

Job vacancy trend for Customer Service in Renfrewshire

Customer Service
Salary Trend in Renfrewshire

3-month moving average salary quoted in jobs citing Customer Service in Renfrewshire.

Salary trend for Customer Service in Renfrewshire

Customer Service
Job Locations in Renfrewshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Renfrewshire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Paisley -2 1 - -
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in Renfrewshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Applications
1 1 (50.00%) Microsoft Office
Business Applications
1 1 (50.00%) Dynamics CRM
Cloud Services
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) Network Security
1 1 (50.00%) SMS
1 1 (50.00%) VoIP
General
1 2 (100.00%) Social Skills
2 1 (50.00%) French Language
2 1 (50.00%) German Language
2 1 (50.00%) Italian Language
2 1 (50.00%) Organisational Skills
2 1 (50.00%) Spanish Language
Job Titles
1 1 (50.00%) 1st Line Support
1 1 (50.00%) 1st Line Support Analyst
1 1 (50.00%) Analyst
1 1 (50.00%) IT Analyst
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Analyst
1 1 (50.00%) Support Analyst
1 1 (50.00%) Support Specialist
1 1 (50.00%) Technical Specialist
1 1 (50.00%) Technical Support
1 1 (50.00%) Technical Support Specialist
Miscellaneous
1 1 (50.00%) Self-Motivation
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
1 1 (50.00%) Windows 7
1 1 (50.00%) Windows 8
1 1 (50.00%) Windows Server
1 1 (50.00%) Windows Server 2008
1 1 (50.00%) Windows Server 2016
Processes & Methodologies
1 1 (50.00%) CRM
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Server Building
1 1 (50.00%) Service Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Apple
1 1 (50.00%) Microsoft