Customer Service Jobs in Renfrewshire

Customer Service
Scotland > Renfrewshire

The table below provides summary statistics for permanent job vacancies advertised in Renfrewshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 17 12 9
Rank change year-on-year -5 -3 -3
Permanent jobs citing Customer Service 12 1 1
As % of all permanent jobs advertised in Renfrewshire 7.14% 2.56% 4.35%
As % of the Processes & Methodologies category 8.45% 2.94% 7.14%
Number of salaries quoted 5 1 0
10th Percentile - - -
25th Percentile - - -
Median annual salary (50th Percentile) £23,504 £32,000 -
Median % change year-on-year -26.55% - -
75th Percentile - - -
90th Percentile £48,402 - -
Scotland median annual salary £29,250 £35,000 £40,000
% change year-on-year -16.43% -12.50% +40.35%

All Process and Methodology Skills
Renfrewshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Renfrewshire.

Permanent vacancies with a requirement for process or methodology skills 142 34 14
As % of all permanent jobs advertised in Renfrewshire 84.52% 87.18% 60.87%
Number of salaries quoted 96 12 4
10th Percentile £44,000 £32,050 -
25th Percentile £50,609 £33,625 £28,750
Median annual salary (50th Percentile) £51,645 £42,218 £34,331
Median % change year-on-year +22.33% +22.97% +74.93%
75th Percentile - £55,000 £39,008
90th Percentile £52,000 £58,750 £41,271
Scotland median annual salary £54,471 £52,500 £57,500
% change year-on-year +3.75% -8.70% +4.78%

Customer Service
Job Vacancy Trend in Renfrewshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Renfrewshire.

Job vacancy trend for Customer Service in Renfrewshire

Customer Service
Salary Trend in Renfrewshire

3-month moving average salary quoted in jobs citing Customer Service in Renfrewshire.

Salary trend for Customer Service in Renfrewshire

Customer Service
Salary Histogram in Renfrewshire

Salary distribution for jobs citing Customer Service in Renfrewshire over the 6 months to 14 May 2025.

Salary histogram for Customer Service in Renfrewshire

Customer Service
Job Locations in Renfrewshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Renfrewshire region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Renfrew - 7 £23,504 -
Paisley - 4 £23,504 -
Erskine - 1 £60,000 - 1
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in Renfrewshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 10 (83.33%) Broadband
2 1 (8.33%) Internet
General
1 10 (83.33%) Banking
2 1 (8.33%) Social Skills
Job Titles
1 8 (66.67%) Customer Service Representative
2 2 (16.67%) Customer Service Advisor
3 1 (8.33%) Delivery Manager
3 1 (8.33%) Infrastructure Engineer
3 1 (8.33%) Linux Engineer
3 1 (8.33%) Linux Infrastructure Engineer
3 1 (8.33%) Service Delivery Manager
3 1 (8.33%) Service Manager
3 1 (8.33%) Unix Engineer
3 1 (8.33%) Unix Infrastructure Engineer
3 1 (8.33%) Unix Linux Engineer
Operating Systems
1 1 (8.33%) AIX
1 1 (8.33%) Linux
1 1 (8.33%) Solaris
1 1 (8.33%) Unix
1 1 (8.33%) Windows
1 1 (8.33%) Windows Server
Processes & Methodologies
1 2 (16.67%) Service Delivery
2 1 (8.33%) Customer Engagement
2 1 (8.33%) Customer Requirements
2 1 (8.33%) Data Analysis
2 1 (8.33%) Disaster Recovery
2 1 (8.33%) Infrastructure Engineering
2 1 (8.33%) Service Delivery Management
Qualifications
1 1 (8.33%) Degree
1 1 (8.33%) DV Cleared
1 1 (8.33%) SC Cleared
1 1 (8.33%) Security Cleared
Vendors
1 10 (83.33%) BT
2 1 (8.33%) Sun