Customer Service Jobs in Richmond upon Thames

Customer Service
West London > Richmond upon Thames

The following table provides summary statistics for permanent job vacancies advertised in Richmond upon Thames with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 28 16 56
Rank change year-on-year -12 +40 -30
Permanent jobs citing Customer Service 4 14 10
As % of all permanent jobs advertised in Richmond upon Thames 3.51% 9.79% 3.18%
As % of the Processes & Methodologies category 3.57% 10.77% 3.39%
Number of salaries quoted 2 10 2
10th Percentile £21,525 £25,975 £42,625
25th Percentile £22,313 £31,250 £44,688
Median annual salary (50th Percentile) £24,750 £32,750 £48,750
Median % change year-on-year -24.43% -32.82% -7.14%
75th Percentile £27,313 £34,500 £52,188
90th Percentile £28,175 £80,000 £53,875
West London median annual salary £29,500 £36,000 £45,000
% change year-on-year -18.06% -20.00% -14.29%

All Process and Methodology Skills
Richmond upon Thames

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Richmond upon Thames with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 112 130 295
As % of all permanent jobs advertised in Richmond upon Thames 98.25% 90.91% 93.95%
Number of salaries quoted 25 97 101
10th Percentile £33,850 £32,500 £37,500
25th Percentile £41,250 £36,250 £46,250
Median annual salary (50th Percentile) £55,000 £48,687 £56,500
Median % change year-on-year +12.97% -13.83% -1.31%
75th Percentile £63,750 £73,750 £77,500
90th Percentile £68,050 £83,750 -
West London median annual salary £47,500 £50,000 £60,000
% change year-on-year -5.00% -16.67% -

Customer Service
Job Vacancy Trend in Richmond upon Thames

Job postings citing Customer Service as a proportion of all IT jobs advertised in Richmond upon Thames.

Job vacancy trend for Customer Service in Richmond upon Thames

Customer Service
Salary Trend in Richmond upon Thames

3-month moving average salary quoted in jobs citing Customer Service in Richmond upon Thames.

Salary trend for Customer Service in Richmond upon Thames

Customer Service
Job Locations in Richmond upon Thames

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Richmond upon Thames region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Twickenham +3 2 - - 4
Customer Service
West London

Customer Service
Co-occurring Skills and Capabilities in Richmond upon Thames by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) Microsoft Office
1 1 (25.00%) Microsoft PowerPoint
Communications & Networking
1 2 (50.00%) Internet
1 2 (50.00%) Wi-Fi
2 1 (25.00%) Ethernet
2 1 (25.00%) ISDN
2 1 (25.00%) Unified Communications
General
1 1 (25.00%) Documentation Skills
1 1 (25.00%) Marketing
1 1 (25.00%) Telecoms
Job Titles
1 1 (25.00%) Account Executive
1 1 (25.00%) Analyst
1 1 (25.00%) IT Analyst
1 1 (25.00%) Junior
1 1 (25.00%) Junior Analyst
1 1 (25.00%) Sales Account Executive
1 1 (25.00%) Sales Executive
1 1 (25.00%) Service Desk Supervisor
1 1 (25.00%) Systems Engineer
Miscellaneous
1 1 (25.00%) Blog
1 1 (25.00%) Self-Motivation
1 1 (25.00%) Social Media
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Linux
2 1 (25.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) Asset Management
1 1 (25.00%) Business Development
1 1 (25.00%) Customer Requirements
1 1 (25.00%) E-Commerce
1 1 (25.00%) Incident Management
1 1 (25.00%) Mentoring
1 1 (25.00%) Project Delivery
1 1 (25.00%) Requirements Engineering
1 1 (25.00%) Software Licensing
Vendors
1 2 (50.00%) Apple
1 2 (50.00%) Microsoft