Customer Experience Jobs in Richmond upon Thames

Customer Experience (CX)
West London > Richmond upon Thames

The table below provides summary statistics for permanent job vacancies advertised in Richmond upon Thames requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 23 May 2025, comparing them to the same period in the previous two years.

6 months to
23 May 2025
Same period 2024 Same period 2023
Rank 16 24 26
Rank change year-on-year +8 +2 +38
Permanent jobs citing Customer Experience 4 4 3
As % of all permanent jobs advertised in Richmond upon Thames 4.76% 3.74% 2.14%
As % of the Processes & Methodologies category 4.82% 3.81% 2.36%
Number of salaries quoted 0 4 3
10th Percentile - £37,750 -
25th Percentile - £40,000 £23,750
Median annual salary (50th Percentile) - £50,000 £27,500
Median % change year-on-year - +81.82% -56.00%
75th Percentile - £63,750 £38,125
90th Percentile - - £42,250
West London median annual salary £68,750 £40,000 £45,000
% change year-on-year +71.88% -11.11% -25.00%

All Process and Methodology Skills
Richmond upon Thames

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Richmond upon Thames.

Permanent vacancies with a requirement for process or methodology skills 83 105 127
As % of all permanent jobs advertised in Richmond upon Thames 98.81% 98.13% 90.71%
Number of salaries quoted 11 21 94
10th Percentile £39,000 £36,250 £32,500
25th Percentile £42,500 £47,500 £36,250
Median annual salary (50th Percentile) £49,000 £55,000 £48,687
Median % change year-on-year -10.91% +12.97% -13.83%
75th Percentile £53,000 £63,750 £70,938
90th Percentile £58,750 £67,000 £83,150
West London median annual salary £51,675 £47,500 £50,000
% change year-on-year +8.79% -5.00% -16.67%

Customer Experience
Job Vacancy Trend in Richmond upon Thames

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Richmond upon Thames.

Job vacancy trend for Customer Experience in Richmond upon Thames

Customer Experience
Salary Trend in Richmond upon Thames

3-month moving average salary quoted in jobs citing Customer Experience in Richmond upon Thames.

Salary trend for Customer Experience in Richmond upon Thames

Customer Experience
Co-occurring Skills and Capabilities in Richmond upon Thames by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Adobe XD
1 2 (50.00%) Sketch
Cloud Services
1 4 (100.00%) SaaS
2 2 (50.00%) Figma
General
1 4 (100.00%) Inclusion and Diversity
2 2 (50.00%) Marketing
2 2 (50.00%) Social Skills
3 1 (25.00%) French Language
3 1 (25.00%) German Language
3 1 (25.00%) Portuguese Language
3 1 (25.00%) Spanish Language
Job Titles
1 2 (50.00%) Customer Executive
1 2 (50.00%) Designer
1 2 (50.00%) UI Designer
1 2 (50.00%) UI/UX Designer
1 2 (50.00%) UX Designer
Processes & Methodologies
1 2 (50.00%) CRM
1 2 (50.00%) Customer Service
1 2 (50.00%) High-Fidelity Prototypes
1 2 (50.00%) Problem-Solving
1 2 (50.00%) Responsive Web Design
1 2 (50.00%) User Experience
1 2 (50.00%) UX Design
1 2 (50.00%) Wireframes
Quality Assurance & Compliance
1 2 (50.00%) Accessibility
Vendors
1 2 (50.00%) Adobe
1 2 (50.00%) HubSpot