Period
to 18 November 2017

The median annual salary for a Technical Support Analyst was £27,500 in advertised job vacancies in Scotland during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
UK > Scotland
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 220 214 239
Rank change year-on-year -6 +25 +12
Permanent jobs requiring a Technical Support Analyst 3 2 4
As % of all permanent IT jobs advertised in Scotland 0.053% 0.038% 0.062%
As % of the Job Titles category 0.056% 0.040% 0.065%
Number of salaries quoted 3 1 2
Scotland median annual salary £27,500 £26,500 £43,500
Median salary % change year-on-year +3.77% -39.08% +74.00%
10th Percentile £24,050 £25,750 £34,300
90th Percentile £28,750 £27,250 £52,700
UK median annual salary £29,000 £28,000 £27,500
% change year-on-year +3.57% +1.82% -14.06%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5398 4990 6140
% of permanent IT jobs with a recognized job title 96.19% 96.00% 95.34%
Number of salaries quoted 3449 3098 3950
Scotland median annual salary £42,500 £42,500 £42,500
10th Percentile £27,500 £27,000 £27,500
90th Percentile £65,000 £64,825 £63,750
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

Technical Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Technical Support Analyst in Scotland

Technical Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Scotland.

Salary trend for Technical Support Analyst in Scotland

Technical Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Scotland region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stirling - 3 £27,500 -
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 9 Co-occurring IT Skills in Scotland

For the 6 months to 18 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Technical Support Analyst in the job title.

1 2 (66.67%) User Acceptance Testing
2 1 (33.33%) Microsoft Office
2 1 (33.33%) ITIL
2 1 (33.33%) Windows
2 1 (33.33%) Service Management
2 1 (33.33%) Finance
2 1 (33.33%) Performance Management
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Incident Management

Technical Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
General
1 1 (33.33%) Finance
Miscellaneous
1 1 (33.33%) Analytical Skills
Operating Systems
1 1 (33.33%) Windows
Processes & Methodologies
1 2 (66.67%) User Acceptance Testing
2 1 (33.33%) Incident Management
2 1 (33.33%) ITIL
2 1 (33.33%) Performance Management
2 1 (33.33%) Service Management