Technical Support Analyst Jobs in Scotland

Technical Support Analyst
UK > Scotland

The median Technical Support Analyst salary in Scotland is £29,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 278 220 239
Rank change year-on-year -58 +19 -53
Permanent jobs requiring a Technical Support Analyst 4 2 6
As % of all permanent jobs advertised in Scotland 0.060% 0.042% 0.11%
As % of the Job Titles category 0.062% 0.047% 0.11%
Number of salaries quoted 4 2 6
10th Percentile - £27,900 £26,125
25th Percentile £28,250 £29,250 £27,500
Median annual salary (50th Percentile) £29,500 £33,000 £38,750
Median % change year-on-year -10.61% -14.84% +55.00%
75th Percentile £30,813 £35,250 £48,750
90th Percentile £30,925 £35,700 -
UK median annual salary £31,250 £37,500 £32,500
% change year-on-year -16.67% +15.38% +8.33%

All Permanent IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 6,504 4,273 5,497
% of permanent jobs with a recognized job title 96.86% 90.24% 96.34%
Number of salaries quoted 2,617 2,331 2,950
10th Percentile £27,900 £31,569 £28,247
25th Percentile £40,000 £41,250 £38,635
Median annual salary (50th Percentile) £52,500 £57,500 £52,500
Median % change year-on-year -8.70% +9.52% +10.53%
75th Percentile £65,000 £73,750 £66,250
90th Percentile £80,000 £85,000 £80,000
UK median annual salary £52,686 £60,000 £60,000
% change year-on-year -12.19% - +9.09%

Technical Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Technical Support Analyst in Scotland

Technical Support Analyst
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Technical Support Analyst in Scotland.

Salary trend for Technical Support Analyst in Scotland

Technical Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Scotland region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Ayrshire - 3 £29,500 -
Glasgow -104 1 £30,000 - 1
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 26 April 2024, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Technical Support Analyst in the job title.

1 4 (100.00%) Microsoft
1 4 (100.00%) Microsoft 365
1 4 (100.00%) Problem-Solving
2 3 (75.00%) Critical Thinking
2 3 (75.00%) Public Sector
2 3 (75.00%) Remote Desktop
2 3 (75.00%) Disclosure Scotland
2 3 (75.00%) Innovative Thinking
2 3 (75.00%) Analytical Skills
2 3 (75.00%) Agile
2 3 (75.00%) VLAN
2 3 (75.00%) VMware Infrastructure
2 3 (75.00%) Hyper-V
2 3 (75.00%) Azure
2 3 (75.00%) AWS
2 3 (75.00%) Root Cause Analysis
2 3 (75.00%) Wireless
2 3 (75.00%) VMware
2 3 (75.00%) HND
2 3 (75.00%) LAN
2 3 (75.00%) WAN
2 3 (75.00%) Social Skills
2 3 (75.00%) Customer Service
3 1 (25.00%) Windows
3 1 (25.00%) Entra ID
3 1 (25.00%) Ticket Management
3 1 (25.00%) Windows 10
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) Active Directory
3 1 (25.00%) Microsoft Office

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 4 (100.00%) Microsoft 365
2 3 (75.00%) AWS
2 3 (75.00%) Azure
3 1 (25.00%) Entra ID
Communications & Networking
1 3 (75.00%) LAN
1 3 (75.00%) Remote Desktop
1 3 (75.00%) VLAN
1 3 (75.00%) WAN
1 3 (75.00%) Wireless
General
1 3 (75.00%) Analytical Skills
1 3 (75.00%) Public Sector
1 3 (75.00%) Social Skills
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows 10
1 1 (25.00%) Windows Server
1 1 (25.00%) Windows Server 2012
1 1 (25.00%) Windows Server 2016
1 1 (25.00%) Windows Server 2019
Processes & Methodologies
1 4 (100.00%) Problem-Solving
2 3 (75.00%) Agile
2 3 (75.00%) Critical Thinking
2 3 (75.00%) Customer Service
2 3 (75.00%) Innovative Thinking
2 3 (75.00%) Root Cause Analysis
3 1 (25.00%) Ticket Management
Qualifications
1 3 (75.00%) HND
Quality Assurance & Compliance
1 3 (75.00%) Disclosure Scotland
System Software
1 3 (75.00%) Hyper-V
1 3 (75.00%) VMware Infrastructure
2 1 (25.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft
2 3 (75.00%) VMware