Technical Support Analyst
UK
The median Technical Support Analyst salary in the UK is £31,000 per year according to job vacancies posted during the 6 months to 27 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 27 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 767 | 886 | 1071 |
| Rank change year-on-year | +119 | +185 | -265 |
| Permanent jobs requiring a Technical Support Analyst | 129 | 84 | 161 |
| As % of all permanent jobs advertised in the UK | 0.13% | 0.080% | 0.10% |
| As % of the Job Titles category | 0.14% | 0.088% | 0.11% |
| Number of salaries quoted | 101 | 58 | 155 |
| 10th Percentile | £24,000 | £25,750 | £22,700 |
| 25th Percentile | £26,250 | £31,250 | £24,750 |
| Median annual salary (50th Percentile) | £31,000 | £37,500 | £32,500 |
| Median % change year-on-year | -17.33% | +15.38% | +8.33% |
| 75th Percentile | £55,000 | £45,000 | £40,000 |
| 90th Percentile | £55,696 | £47,500 | £50,000 |
| UK excluding London median annual salary | £29,500 | £34,750 | £30,000 |
| % change year-on-year | -15.11% | +15.83% | +13.21% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,756 | 95,826 | 148,057 |
| % of permanent jobs with a recognized job title | 94.61% | 91.56% | 96.06% |
| Number of salaries quoted | 66,592 | 60,202 | 85,221 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,550 | £60,000 | £60,000 |
| Median % change year-on-year | -12.42% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Technical Support Analyst
Job Vacancy Trend
Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised.
Technical Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support Analyst.
Technical Support Analyst
Salary Histogram
Salary distribution for jobs citing Technical Support Analyst over the 6 months to 27 April 2024.
Technical Support Analyst
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +160 | 119 | £31,500 | -16.56% | 10 |
| UK excluding London | +54 | 93 | £29,500 | -15.11% | 9 |
| Work from Home | +96 | 37 | £54,296 | +58.28% | 3 |
| London | +144 | 33 | £54,296 | +43.83% | 3 |
| North of England | +58 | 30 | £28,000 | -37.78% | 2 |
| North West | +31 | 21 | £27,500 | -17.91% | 2 |
| East of England | +18 | 19 | £35,000 | +6.06% | |
| South East | +40 | 15 | £29,500 | -30.59% | 2 |
| South West | +10 | 13 | £24,000 | -26.15% | 1 |
| Midlands | +11 | 9 | £30,000 | -22.08% | 2 |
| West Midlands | +27 | 7 | £30,000 | -22.08% | |
| Yorkshire | +79 | 6 | £31,500 | -30.00% | |
| Scotland | -61 | 4 | £29,500 | -10.61% | 1 |
| North East | 0 | 3 | £30,000 | -50.00% | |
| Wales | - | 3 | - | - | 1 |
| East Midlands | - | 2 | - | - | 2 |
Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 27 April 2024, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Analyst in the job title.
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Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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