The median annual salary for a Technical Support Analyst was - in advertised job vacancies in Glasgow during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Technical Support Analyst
Scotland / Glasgow
Rank 77 103 100
Rank change year-on-year +26 -3  
Permanent jobs requiring a Technical Support Analyst 5 5 1
As % of all permanent IT jobs advertised in Glasgow 0.54% 0.39% 0.087%
As % of the Job Titles category 0.56% 0.40% 0.089%
Number of salaries quoted 0 2 1
Median salary - £35,000 £45,000
Median salary % change year-on-year - -22.22%  
UK excluding London median salary £23,500 £27,500 £27,500
% change year-on-year -14.54% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Glasgow. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Glasgow
Permanent job vacancies with a job title containing a recognized job role 895 1258 1122
As % of all permanent IT job vacancies advertised in Glasgow 96.65% 96.99% 97.31%
Number of salaries quoted 505 800 742
Median salary £42,500 £42,000 £44,000
Median salary % change year-on-year +1.19% -4.54%  
90% offered a salary of more than £29,000 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support Analyst
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in Glasgow

Technical Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Glasgow.

Salary trend for Technical Support Analyst in Glasgow

Technical Support Analyst Skill Set
Top 20 Related IT Skills in Glasgow

For the 6 months to 27 March 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Technical Support Analyst in the job title.

1 3 (60.00%) MS Office
1 3 (60.00%) ITIL
1 3 (60.00%) Windows
1 3 (60.00%) SharePoint
1 3 (60.00%) Active Directory
1 3 (60.00%) Apple
1 3 (60.00%) Incident Management
1 3 (60.00%) Problem Management
1 3 (60.00%) Windows 7
1 3 (60.00%) Root Cause Analysis
1 3 (60.00%) Analytical Skills
1 3 (60.00%) Malware Detection/Protection
2 2 (40.00%) JDE EnterpriseOne
2 2 (40.00%) JD Edwards
3 1 (20.00%) Oracle
3 1 (20.00%) SQL Server
3 1 (20.00%) DB2
3 1 (20.00%) ERP
3 1 (20.00%) SLA
3 1 (20.00%) Mentoring

Technical Support Analyst Skill Set
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) SharePoint
Applications
1 3 (60.00%) MS Office
Business Applications
1 2 (40.00%) JDE EnterpriseOne
Database & Business Intelligence
1 1 (20.00%) DB2
1 1 (20.00%) SQL Server
Miscellaneous
1 3 (60.00%) Analytical Skills
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows 7
Processes & Methodologies
1 3 (60.00%) Incident Management
1 3 (60.00%) ITIL
1 3 (60.00%) Malware Detection/Protection
1 3 (60.00%) Problem Management
1 3 (60.00%) Root Cause Analysis
2 1 (20.00%) ERP
2 1 (20.00%) Mentoring
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 3 (60.00%) Active Directory
Vendors
1 3 (60.00%) Apple
2 2 (40.00%) JD Edwards
3 1 (20.00%) Oracle