Period
to 16 October 2017

The following table provides summary statistics for permanent job vacancies advertised in South Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 October 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > South Yorkshire
6 months to
16 Oct 2017
Same period 2016 Same period 2015
Rank 75 55 55
Rank change year-on-year -20 0 -4
Permanent jobs citing SLA 22 53 73
As % of all permanent IT jobs advertised in South Yorkshire 1.89% 3.89% 4.27%
As % of the Quality Assurance & Compliance category 23.40% 31.18% 35.27%
Number of salaries quoted 18 36 67
South Yorkshire median annual salary £22,750 £29,250 £40,000
Median salary % change year-on-year -22.22% -26.88% +28.21%
10th Percentile £18,388 £17,188 £25,860
90th Percentile £35,825 £45,000 £60,000
Yorkshire median annual salary £30,000 £32,500 £36,500
% change year-on-year -7.69% -10.96% +10.61%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 94 170 207
As % of all permanent IT jobs advertised in South Yorkshire 8.09% 12.47% 12.11%
Number of salaries quoted 73 123 164
South Yorkshire median annual salary £35,000 £40,000 £37,500
Median salary % change year-on-year -12.50% +6.67% -
10th Percentile £21,250 £21,500 £25,550
90th Percentile £62,500 £55,000 £58,375
Yorkshire median annual salary £40,000 £40,000 £40,000

SLA
Job Vacancy Trend in South Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in South Yorkshire.

Job vacancy trend for SLA in South Yorkshire

SLA
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in South Yorkshire.

Salary trend for SLA in South Yorkshire

SLA
Salary Histogram in South Yorkshire

The salary distribution of IT jobs citing SLA in South Yorkshire over the 6 months to 16 October 2017.

Salary histogram for SLA in South Yorkshire

SLA
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Yorkshire region over the 6 months to 16 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -15 14 £22,500 -32.33% 1
Doncaster -9 9 £32,500 +18.18%
Rotherham +11 2 - -
SLA
Yorkshire

For the 6 months to 16 October 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Yorkshire region with a requirement for SLA.

1 8 (36.36%) ITIL
2 7 (31.82%) Cisco
2 7 (31.82%) Service Delivery
3 5 (22.73%) Wireless
3 5 (22.73%) CCNA
3 5 (22.73%) Cisco Certification
3 5 (22.73%) Computer Science
4 4 (18.18%) ITIL V3
4 4 (18.18%) Driving Licence
4 4 (18.18%) Windows
5 3 (13.64%) Microsoft Office
5 3 (13.64%) CCNP
5 3 (13.64%) Change Management
5 3 (13.64%) Skype
6 2 (9.09%) Document Management
6 2 (9.09%) Analytics
6 2 (9.09%) Skype for Business
6 2 (9.09%) Release Management
6 2 (9.09%) Equitrac
6 2 (9.09%) Xerox
6 2 (9.09%) Acceptance Criteria
6 2 (9.09%) Service Management
6 2 (9.09%) Banking
6 2 (9.09%) Facilities Management
6 2 (9.09%) Marketing
6 2 (9.09%) Direct Marketing
6 2 (9.09%) Problem Management
6 2 (9.09%) Spanish Language
6 2 (9.09%) QA
6 2 (9.09%) Migration

SLA
Co-occurring IT Skills in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) MS Exchange
1 2 (9.09%) Skype for Business
Applications
1 3 (13.64%) Microsoft Office
Cloud Services
1 1 (4.55%) Microsoft Azure
1 1 (4.55%) Office 365
1 1 (4.55%) Yammer
Communications & Networking
1 5 (22.73%) Wireless
2 3 (13.64%) Skype
3 2 (9.09%) Broadband
General
1 2 (9.09%) Banking
1 2 (9.09%) Law
1 2 (9.09%) Marketing
1 2 (9.09%) Military
1 2 (9.09%) Spanish Language
2 1 (4.55%) Legal
2 1 (4.55%) Manufacturing
Job Titles
1 7 (31.82%) Support Engineer
2 5 (22.73%) 1st Line Engineer
2 5 (22.73%) 1st Line Support
2 5 (22.73%) 1st Line Support Engineer
2 5 (22.73%) Cisco Engineer
2 5 (22.73%) Cisco Support
2 5 (22.73%) Cisco Support Engineer
2 5 (22.73%) First Line Help Desk Support
2 5 (22.73%) Help Desk Engineer
2 5 (22.73%) Help Desk Support
2 5 (22.73%) Help Desk Support Engineer
2 5 (22.73%) Service Manager
3 3 (13.64%) 2nd Line Support
3 3 (13.64%) Delivery Manager
3 3 (13.64%) IT Manager
3 3 (13.64%) Services Delivery Manager
4 2 (9.09%) IT Services Delivery Manager
4 2 (9.09%) IT Services Manager
4 2 (9.09%) Release Manager
4 2 (9.09%) Team Leader
Miscellaneous
1 5 (22.73%) Computer Science
2 4 (18.18%) Driving Licence
3 1 (4.55%) Data Centre
Operating Systems
1 4 (18.18%) Windows
2 1 (4.55%) Windows 10
Processes & Methodologies
1 8 (36.36%) ITIL
2 7 (31.82%) Service Delivery
3 4 (18.18%) ITIL V3
4 3 (13.64%) Change Management
5 2 (9.09%) Acceptance Criteria
5 2 (9.09%) Analytics
5 2 (9.09%) Configuration Management
5 2 (9.09%) Direct Marketing
5 2 (9.09%) Document Management
5 2 (9.09%) Facilities Management
5 2 (9.09%) Migration
5 2 (9.09%) Problem Management
5 2 (9.09%) Project Management
5 2 (9.09%) Release Management
5 2 (9.09%) Service Management
5 2 (9.09%) Stakeholder Management
6 1 (4.55%) Change Control
6 1 (4.55%) Continuous Improvement
6 1 (4.55%) Mentoring
6 1 (4.55%) Root Cause Analysis
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 5 (22.73%) CCNA
1 5 (22.73%) Cisco Certification
2 3 (13.64%) CCNP
3 1 (4.55%) DBS Check
3 1 (4.55%) Six Sigma Black Belt
Quality Assurance & Compliance
1 2 (9.09%) QA
System Software
1 2 (9.09%) Active Directory
Vendors
1 7 (31.82%) Cisco
2 2 (9.09%) CheckPoint
2 2 (9.09%) Citrix
2 2 (9.09%) Equitrac
2 2 (9.09%) Xerox
3 1 (4.55%) Capita
3 1 (4.55%) Microsoft
3 1 (4.55%) Northgate