Period
to 10 December 2017

The following table provides summary statistics for permanent job vacancies advertised in South Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 10 December 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > South Yorkshire
6 months to
10 Dec 2017
Same period 2016 Same period 2015
Rank 65 47 66
Rank change year-on-year -18 +19 -12
Permanent jobs citing SLA 27 64 52
As % of all permanent IT jobs advertised in South Yorkshire 2.44% 4.71% 3.35%
As % of the Quality Assurance & Compliance category 23.68% 32.99% 27.37%
Number of salaries quoted 21 40 44
South Yorkshire median annual salary £22,500 £27,500 £37,500
Median salary % change year-on-year -18.18% -26.67% +15.38%
10th Percentile £18,500 £19,975 £27,150
90th Percentile £35,750 £39,250 £47,250
Yorkshire median annual salary £32,500 £28,250 £35,000
% change year-on-year +15.04% -19.29% +7.69%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 114 194 190
As % of all permanent IT jobs advertised in South Yorkshire 10.30% 14.28% 12.23%
Number of salaries quoted 97 132 148
South Yorkshire median annual salary £35,000 £37,500 £40,000
Median salary % change year-on-year -6.67% -6.25% +14.29%
10th Percentile £21,250 £21,000 £27,000
90th Percentile £57,500 £55,000 £57,500
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +14.29%

SLA
Job Vacancy Trend in South Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in South Yorkshire.

Job vacancy trend for SLA in South Yorkshire

SLA
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in South Yorkshire.

Salary trend for SLA in South Yorkshire

SLA
Salary Histogram in South Yorkshire

The salary distribution of IT jobs citing SLA in South Yorkshire over the 6 months to 10 December 2017.

Salary histogram for SLA in South Yorkshire

SLA
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Yorkshire region over the 6 months to 10 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -8 22 £22,500 -20.35% 3
Doncaster -4 7 £34,500 +25.45%
Rotherham +7 2 - -
SLA
Yorkshire

For the 6 months to 10 December 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Yorkshire region with a requirement for SLA.

1 11 (40.74%) Windows
2 9 (33.33%) Service Delivery
2 9 (33.33%) ITIL
3 8 (29.63%) Microsoft Office
3 8 (29.63%) Active Directory
4 7 (25.93%) CCNA
4 7 (25.93%) Cisco Certification
4 7 (25.93%) Microsoft Certification
4 7 (25.93%) Cisco
4 7 (25.93%) Office 365
5 6 (22.22%) Windows 8
5 6 (22.22%) Windows Server 2012
5 6 (22.22%) Windows Server 2008
5 6 (22.22%) Windows 7
5 6 (22.22%) Windows Server
5 6 (22.22%) Microsoft
5 6 (22.22%) MCSA
5 6 (22.22%) TCP/IP
5 6 (22.22%) Wi-Fi
6 5 (18.52%) Wireless
6 5 (18.52%) ITIL V3
6 5 (18.52%) Computer Science
6 5 (18.52%) Windows 10
7 4 (14.81%) Driving Licence
7 4 (14.81%) Change Management
8 3 (11.11%) CCNP
8 3 (11.11%) Facilities Management
8 3 (11.11%) Banking
8 3 (11.11%) Document Management
8 3 (11.11%) Skype

SLA
Co-occurring IT Skills in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) MS Exchange
1 2 (7.41%) Skype for Business
Applications
1 8 (29.63%) Microsoft Office
Cloud Services
1 7 (25.93%) Office 365
2 1 (3.70%) Microsoft Azure
2 1 (3.70%) Yammer
Communications & Networking
1 6 (22.22%) TCP/IP
1 6 (22.22%) Wi-Fi
2 5 (18.52%) Wireless
3 3 (11.11%) Skype
General
1 3 (11.11%) Banking
2 2 (7.41%) Finance
2 2 (7.41%) Law
2 2 (7.41%) Legal
2 2 (7.41%) Marketing
2 2 (7.41%) Military
2 2 (7.41%) Spanish Language
3 1 (3.70%) Manufacturing
Job Titles
1 11 (40.74%) Support Engineer
2 5 (18.52%) 1st Line Engineer
2 5 (18.52%) 1st Line Support
2 5 (18.52%) 1st Line Support Engineer
2 5 (18.52%) Cisco Engineer
2 5 (18.52%) Cisco Support
2 5 (18.52%) Cisco Support Engineer
2 5 (18.52%) First Line Help Desk Support
2 5 (18.52%) Help Desk Engineer
2 5 (18.52%) Help Desk Support
2 5 (18.52%) Help Desk Support Engineer
3 4 (14.81%) Service Manager
4 3 (11.11%) Delivery Manager
4 3 (11.11%) IT Manager
4 3 (11.11%) Services Delivery Manager
5 2 (7.41%) Environment And Release Manager
5 2 (7.41%) Field Engineer
5 2 (7.41%) IT Services Delivery Manager
5 2 (7.41%) IT Services Manager
5 2 (7.41%) Release Manager
Miscellaneous
1 5 (18.52%) Computer Science
2 4 (14.81%) Driving Licence
3 1 (3.70%) Data Centre
3 1 (3.70%) Fintech
3 1 (3.70%) Management Information System
3 1 (3.70%) Tandem
Operating Systems
1 11 (40.74%) Windows
2 6 (22.22%) Windows 7
2 6 (22.22%) Windows 8
2 6 (22.22%) Windows Server
2 6 (22.22%) Windows Server 2008
2 6 (22.22%) Windows Server 2012
3 5 (18.52%) Windows 10
Processes & Methodologies
1 9 (33.33%) ITIL
1 9 (33.33%) Service Delivery
2 5 (18.52%) ITIL V3
3 4 (14.81%) Change Management
4 3 (11.11%) Document Management
4 3 (11.11%) Facilities Management
5 2 (7.41%) Acceptance Criteria
5 2 (7.41%) Active Listening
5 2 (7.41%) Analytics
5 2 (7.41%) Configuration Management
5 2 (7.41%) Direct Marketing
5 2 (7.41%) Migration
5 2 (7.41%) Proactive Monitoring
5 2 (7.41%) Problem Management
5 2 (7.41%) Project Management
5 2 (7.41%) Release Management
5 2 (7.41%) Service Management
5 2 (7.41%) Stakeholder Management
6 1 (3.70%) Proactive Management
6 1 (3.70%) Service Delivery Management
Qualifications
1 7 (25.93%) CCNA
1 7 (25.93%) Cisco Certification
1 7 (25.93%) Microsoft Certification
2 6 (22.22%) MCSA
3 3 (11.11%) CCNP
4 2 (7.41%) ITIL Certification
5 1 (3.70%) DBS Check
5 1 (3.70%) ECDL
5 1 (3.70%) ITIL Foundation Certificate
5 1 (3.70%) MCDST
5 1 (3.70%) Six Sigma Black Belt
Quality Assurance & Compliance
1 2 (7.41%) ISO 9001
1 2 (7.41%) QA
2 1 (3.70%) GDPR
2 1 (3.70%) ISO/IEC 27001
System Software
1 8 (29.63%) Active Directory
Vendors
1 7 (25.93%) Cisco
2 6 (22.22%) Microsoft
3 2 (7.41%) CheckPoint
3 2 (7.41%) Citrix
3 2 (7.41%) Equitrac
3 2 (7.41%) Xerox