Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies advertised in South Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > South Yorkshire
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 62 82 70
Rank change year-on-year +20 -12 -28
Permanent jobs citing SLA 41 35 46
As % of all permanent IT jobs advertised in South Yorkshire 3.29% 2.50% 3.11%
As % of the Quality Assurance & Compliance category 26.62% 26.32% 23.59%
Number of salaries quoted 32 29 51
South Yorkshire median annual salary £23,250 £23,000 £33,000
Median salary % change year-on-year +1.09% -30.30% -5.71%
10th Percentile £18,125 £19,750 £18,375
90th Percentile £37,500 £45,000 £42,500
Yorkshire median annual salary £31,500 £26,500 £32,500
% change year-on-year +18.87% -18.46% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 154 133 195
As % of all permanent IT jobs advertised in South Yorkshire 12.37% 9.50% 13.18%
Number of salaries quoted 134 88 153
South Yorkshire median annual salary £35,000 £35,000 £35,000
10th Percentile £19,250 £21,000 £25,000
90th Percentile £58,750 £60,000 £64,700
Yorkshire median annual salary £42,000 £37,500 £40,000
% change year-on-year +12.00% -6.25% +6.67%

SLA
Job Vacancy Trend in South Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in South Yorkshire.

Job vacancy trend for SLA in South Yorkshire

SLA
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in South Yorkshire.

Salary trend for SLA in South Yorkshire

SLA
Salary Histogram in South Yorkshire

The salary distribution of IT jobs citing SLA in South Yorkshire over the 6 months to 27 May 2018.

Salary histogram for SLA in South Yorkshire

SLA
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Yorkshire region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield +10 27 £19,000 -11.63% 4
Doncaster +8 13 £30,000 +20.00% 3
Rotherham - 1 £16,770 -
SLA
Yorkshire

For the 6 months to 27 May 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Yorkshire region with a requirement for SLA.

1 20 (48.78%) Microsoft Office
2 18 (43.90%) Windows
2 18 (43.90%) Microsoft
2 18 (43.90%) Problem-Solving
3 16 (39.02%) Office 365
4 15 (36.59%) ITIL
5 14 (34.15%) Active Directory
5 14 (34.15%) Service Delivery
6 13 (31.71%) Banking
7 11 (26.83%) Windows 8
8 10 (24.39%) Marketing
9 9 (21.95%) Windows 7
9 9 (21.95%) Windows 10
9 9 (21.95%) Windows Server
9 9 (21.95%) Wi-Fi
9 9 (21.95%) Microsoft Certification
9 9 (21.95%) TCP/IP
10 8 (19.51%) Cisco
10 8 (19.51%) LAN
10 8 (19.51%) WAN
10 8 (19.51%) Law
10 8 (19.51%) Military
10 8 (19.51%) Firewall
10 8 (19.51%) Xerox
10 8 (19.51%) Equitrac
10 8 (19.51%) Analytics
10 8 (19.51%) Facilities Management
10 8 (19.51%) Direct Marketing
10 8 (19.51%) Document Management
11 7 (17.07%) SCCM

SLA
Co-occurring IT Skills in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.88%) Skype for Business
2 1 (2.44%) MS Exchange
Applications
1 20 (48.78%) Microsoft Office
Cloud Services
1 16 (39.02%) Office 365
2 7 (17.07%) Microsoft Azure
3 2 (4.88%) SaaS
Communications & Networking
1 9 (21.95%) TCP/IP
1 9 (21.95%) Wi-Fi
2 8 (19.51%) Firewall
2 8 (19.51%) LAN
2 8 (19.51%) WAN
3 5 (12.20%) VPN
4 3 (7.32%) DHCP
4 3 (7.32%) DNS
5 2 (4.88%) SAN
General
1 13 (31.71%) Banking
2 10 (24.39%) Marketing
3 8 (19.51%) Law
3 8 (19.51%) Military
4 7 (17.07%) Finance
Job Titles
1 8 (19.51%) Network Engineer
2 7 (17.07%) Support Engineer
3 6 (14.63%) Monitoring Engineer
4 5 (12.20%) Cisco Engineer
4 5 (12.20%) Cisco Network Engineer
5 4 (9.76%) Desktop Support
6 3 (7.32%) Active Directory Support
6 3 (7.32%) Active Directory Technician
6 3 (7.32%) Analyst
6 3 (7.32%) Desktop Support Technician
6 3 (7.32%) Desktop Technician
6 3 (7.32%) Head of Support
6 3 (7.32%) IT Support
6 3 (7.32%) IT Support Technician
6 3 (7.32%) IT Technician
6 3 (7.32%) Junior
6 3 (7.32%) Server Support
6 3 (7.32%) Server Technician
6 3 (7.32%) Support Technician
6 3 (7.32%) Windows Server Support
Miscellaneous
1 3 (7.32%) Analytical Skills
1 3 (7.32%) Fintech
1 3 (7.32%) Management Information System
1 3 (7.32%) Public Cloud
1 3 (7.32%) Self-Motivation
1 3 (7.32%) Tandem
2 1 (2.44%) Blackberry
2 1 (2.44%) CMDB
2 1 (2.44%) iPhone
2 1 (2.44%) Smart Meter
Operating Systems
1 18 (43.90%) Windows
2 11 (26.83%) Windows 8
3 9 (21.95%) Windows 10
3 9 (21.95%) Windows 7
3 9 (21.95%) Windows Server
4 6 (14.63%) Windows Server 2008
4 6 (14.63%) Windows Server 2012
Processes & Methodologies
1 18 (43.90%) Problem-Solving
2 15 (36.59%) ITIL
3 14 (34.15%) Service Delivery
4 8 (19.51%) Analytics
4 8 (19.51%) Direct Marketing
4 8 (19.51%) Document Management
4 8 (19.51%) Facilities Management
5 4 (9.76%) Configuration Management
5 4 (9.76%) Information Security
5 4 (9.76%) ITIL V3
6 3 (7.32%) Business Development
6 3 (7.32%) Change Management
6 3 (7.32%) Critical Success Factor
6 3 (7.32%) Cybersecurity
6 3 (7.32%) Incident Management
6 3 (7.32%) Network Monitoring
6 3 (7.32%) Presales
6 3 (7.32%) Stakeholder Engagement
6 3 (7.32%) Supplier Relationship Management
6 3 (7.32%) Time Management
Programming Languages
1 2 (4.88%) SQL
Qualifications
1 9 (21.95%) Microsoft Certification
2 6 (14.63%) ITIL Certification
2 6 (14.63%) MCSA
3 5 (12.20%) Degree
4 3 (7.32%) CCNA
4 3 (7.32%) Cisco Certification
4 3 (7.32%) DBS Check
4 3 (7.32%) Security Cleared
5 2 (4.88%) CISA
5 2 (4.88%) CISM
5 2 (4.88%) CISSP
5 2 (4.88%) CRISC
5 2 (4.88%) MCSE
6 1 (2.44%) ITIL Foundation Certificate
6 1 (2.44%) MCDST
Quality Assurance & Compliance
1 5 (12.20%) PCI DSS
2 4 (9.76%) ISO 9001
2 4 (9.76%) ISO/IEC 27001
3 3 (7.32%) GDPR
4 1 (2.44%) Data Quality
System Software
1 14 (34.15%) Active Directory
2 2 (4.88%) Hyper-V
2 2 (4.88%) VMware Infrastructure
Systems Management
1 7 (17.07%) SCCM
1 7 (17.07%) SCOM
2 2 (4.88%) SCVMM
Vendors
1 18 (43.90%) Microsoft
2 8 (19.51%) Cisco
2 8 (19.51%) Equitrac
2 8 (19.51%) Xerox
3 5 (12.20%) Capita
3 5 (12.20%) SolarWinds
4 3 (7.32%) Dell
4 3 (7.32%) Juniper
4 3 (7.32%) Thales
5 2 (4.88%) Citrix
5 2 (4.88%) CommVault
5 2 (4.88%) VMware
6 1 (2.44%) Lotus
6 1 (2.44%) Remedy
6 1 (2.44%) Sun