ITSM Job Trends in Shropshire

IT Service Management (ITSM)
West Midlands > Shropshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Shropshire requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 30 December 2025, with comparisons to the same periods in the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 37 - 21
Rank change year-on-year - - +9
Permanent jobs citing ITSM 1 0 2
As % of all permanent jobs in Shropshire 0.38% - 2.15%
As % of the Processes & Methodologies category 0.47% - 2.78%
Number of salaries quoted 0 0 2
10th Percentile - - £53,625
25th Percentile - - £57,188
Median annual salary (50th Percentile) - - £63,750
Median % change year-on-year - - +148.05%
75th Percentile - - £69,688
90th Percentile - - £72,875
West Midlands median annual salary £52,250 £45,000 £42,288
% change year-on-year +16.11% +6.41% -15.43%

All Process & Methodology Skills
Shropshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Shropshire.

Permanent vacancies with a requirement for process or methodology skills 214 104 72
As % of all permanent jobs advertised in Shropshire 80.75% 78.79% 77.42%
Number of salaries quoted 126 47 61
10th Percentile £26,750 £36,250 £31,250
25th Percentile £32,839 £39,375 £37,500
Median annual salary (50th Percentile) £45,000 £52,500 £49,000
Median % change year-on-year -14.29% +7.14% -6.67%
75th Percentile £56,875 £64,375 £55,000
90th Percentile £62,500 £76,500 £72,500
West Midlands median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

ITSM
Job Vacancy Trend in Shropshire

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Shropshire.

ITSM job vacancy trend in Shropshire

ITSM
Salary Trend in Shropshire

Salary distribution trend for jobs in Shropshire citing ITSM.

Salary distribution trend for jobs in Shropshire citing ITSM

ITSM
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Shropshire region over the 6 months to 30 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Telford - 1 - - 5
ITSM
West Midlands

ITSM
Co-Occurring Skills & Capabilities in Shropshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft Office
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) SAP Manager
1 1 (100.00%) SAP Transition Manager
1 1 (100.00%) Service Design Manager
1 1 (100.00%) Service Manager
1 1 (100.00%) Service Transition Manager
1 1 (100.00%) Transition Manager
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) DevOps
1 1 (100.00%) ITIL
1 1 (100.00%) Knowledge Transfer
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Design
1 1 (100.00%) Service Management
1 1 (100.00%) Stakeholder Engagement
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Waterfall
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) SAP
1 1 (100.00%) ServiceNow