The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England / West Midlands
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 65 48 61
Rank change year-on-year -17 +13  
Permanent jobs citing Service Delivery 202 307 238
As % of all permanent IT jobs advertised in the West Midlands 3.96% 4.96% 4.15%
As % of the Processes & Methodologies category 4.49% 5.60% 4.76%
Number of salaries quoted 114 152 185
Median salary £47,500 £42,500 £47,500
Median salary % change year-on-year +11.76% -10.52%  
90% offered a salary of more than £30,180 £27,500 £27,500
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
West Midlands
Permanent job vacancies with a requirement for process and methodology skills 4501 5484 5003
As % of all permanent IT job vacancies advertised in the West Midlands 88.22% 88.62% 87.28%
Number of salaries quoted 3740 4255 4137
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £29,000 £26,500 £27,500
10% offered a salary of more than £61,250 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the West Midlands.

Salary trend for Service Delivery in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Service Delivery in the West Midlands over the 3 months to 24 June 2017.

Salary histogram for Service Delivery in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -10 134 £50,000 +11.11% 13
Coventry -9 15 £57,500 +64.28% 4
Worcestershire +13 14 £40,000 -33.33% 2
Warwickshire +13 11 £47,500 -12.03% 4
Staffordshire +12 10 £29,817 -45.78% 1
Solihull -4 7 £55,000 +10.00%
Shropshire -3 5 £51,488 +21.14% 2
Wolverhampton 0 1 £35,000 +6.06% 1
Walsall -4 1 - -
Herefordshire - 1 £55,000 -
Service Delivery
England

For the 6 months to 24 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 218 (52.03%) ITIL
2 173 (41.29%) Data Centre
3 119 (28.40%) Microsoft
4 99 (23.63%) Service Management
5 96 (22.91%) Continuous Improvement
6 85 (20.29%) Line Management
7 83 (19.81%) Finance
8 70 (16.71%) Project Management
9 68 (16.23%) Cisco
10 66 (15.75%) Presales
11 65 (15.51%) Analytical Skills
12 57 (13.60%) VMware
13 53 (12.65%) Citrix
13 53 (12.65%) Change Control
14 51 (12.17%) ITIL Certification
15 49 (11.69%) PRINCE2
15 49 (11.69%) Windows
16 47 (11.22%) Degree
17 46 (10.98%) Firewall
17 46 (10.98%) SQL
17 46 (10.98%) Active Directory
18 45 (10.74%) Change Management
18 45 (10.74%) Problem Management
19 44 (10.50%) SLA
20 43 (10.26%) Security Cleared
21 42 (10.02%) IBM
21 42 (10.02%) Linux
22 41 (9.79%) Retail
22 41 (9.79%) VMware Infrastructure
23 40 (9.55%) ITIL V3

Service Delivery
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (3.10%) IIS
2 9 (2.15%) MS Exchange
3 8 (1.91%) SharePoint
4 3 (0.72%) Apache
4 3 (0.72%) Documentum
5 2 (0.48%) SharePoint 2013
6 1 (0.24%) Exchange Server 2010
6 1 (0.24%) Exchange Server 2013
6 1 (0.24%) Oracle SOA Suite
6 1 (0.24%) Skype for Business
Applications
1 34 (8.11%) Microsoft Excel
2 28 (6.68%) Microsoft Office
3 3 (0.72%) Microsoft PowerPoint
4 2 (0.48%) Microsoft Project
5 1 (0.24%) MS Visio
Business Applications
1 27 (6.44%) assyst
2 5 (1.19%) SAP CRM
2 5 (1.19%) SAP ERP
2 5 (1.19%) SAP IS-U
3 4 (0.95%) Sentinel
4 1 (0.24%) Oracle BPM
4 1 (0.24%) SAP CO
4 1 (0.24%) SAP FI
4 1 (0.24%) SAP FI/CO
4 1 (0.24%) SAP SCM
Cloud Services
1 26 (6.21%) Microsoft Azure
2 15 (3.58%) Office 365
3 14 (3.34%) Amazon AWS
3 14 (3.34%) Amazon EC2
3 14 (3.34%) IaaS
3 14 (3.34%) PaaS
4 11 (2.63%) Cloud Computing
5 2 (0.48%) Azure Active Directory
5 2 (0.48%) OneDrive
6 1 (0.24%) SaaS
Communications & Networking
1 46 (10.98%) Firewall
2 27 (6.44%) WAN
3 26 (6.21%) LAN
4 24 (5.73%) DNS
5 21 (5.01%) Network Security
5 21 (5.01%) SSL
6 20 (4.77%) OSPF
7 13 (3.10%) VPN
8 11 (2.63%) Wireless
9 9 (2.15%) VLAN
10 8 (1.91%) SAN
11 7 (1.67%) DHCP
12 6 (1.43%) Cisco ISE
12 6 (1.43%) Cisco Nexus
12 6 (1.43%) IPsec
12 6 (1.43%) TCP/IP
13 5 (1.19%) MPLS
14 4 (0.95%) BGP
14 4 (0.95%) Cisco ASA
14 4 (0.95%) Cisco Wireless
Database & Business Intelligence
1 32 (7.64%) SQL Server
2 23 (5.49%) MySQL
3 16 (3.82%) MS Access
4 14 (3.34%) DB2
5 6 (1.43%) SQL Server Reporting Services
6 4 (0.95%) MariaDB
7 3 (0.72%) Oracle Database
7 3 (0.72%) PostgreSQL
7 3 (0.72%) Relational Database
8 2 (0.48%) SQL Server Integration Services
9 1 (0.24%) Crystal Reports
9 1 (0.24%) Data Warehouse
9 1 (0.24%) GIS
9 1 (0.24%) Microsoft Analysis Services
9 1 (0.24%) RDBMS
9 1 (0.24%) SQL Server 2005
9 1 (0.24%) SQL Server 2008
9 1 (0.24%) SQL Server 2012
9 1 (0.24%) SQL Server 2014
9 1 (0.24%) SQL Server Analysis Services
Development Applications
1 3 (0.72%) Rational Rose
2 1 (0.24%) Atlassian Bamboo
2 1 (0.24%) Bitbucket
2 1 (0.24%) Git (software)
2 1 (0.24%) JIRA
2 1 (0.24%) Oracle Forms
2 1 (0.24%) SQL Server Management Studio (SSMS)
2 1 (0.24%) Visual Studio
General
1 83 (19.81%) Finance
2 41 (9.79%) Retail
3 27 (6.44%) Publishing
4 13 (3.10%) Telecoms
5 9 (2.15%) Legal
6 5 (1.19%) Manufacturing
7 3 (0.72%) Advertising
7 3 (0.72%) Back Office
7 3 (0.72%) Billing
8 2 (0.48%) Automotive
8 2 (0.48%) German Language
8 2 (0.48%) Marketing
9 1 (0.24%) French Language
9 1 (0.24%) Local Government
9 1 (0.24%) Polish Language
9 1 (0.24%) Russian Language
9 1 (0.24%) Spanish Language
Job Titles
1 53 (12.65%) Architect
2 51 (12.17%) Delivery Manager
3 48 (11.46%) Service Manager
4 33 (7.88%) Network Engineer
5 32 (7.64%) Analyst
6 29 (6.92%) Security Manager
7 28 (6.68%) Services Delivery Manager
8 27 (6.44%) Service Architect
9 25 (5.97%) Compliance Manager
10 23 (5.49%) Senior Network Engineer
11 19 (4.53%) Technical Specialist
12 18 (4.30%) Solutions Architect
13 16 (3.82%) IT Manager
13 16 (3.82%) Technical Leader
14 15 (3.58%) Head of Delivery
15 13 (3.10%) Data Centre Engineer
15 13 (3.10%) Monitoring Engineer
15 13 (3.10%) Service Analyst
16 12 (2.86%) Head of Service Delivery
16 12 (2.86%) Technical Manager
Libraries, Frameworks & Software Standards
1 8 (1.91%) .NET
2 7 (1.67%) ASP.NET
3 6 (1.43%) HTML
4 4 (0.95%) Middleware
5 2 (0.48%) Web Services
6 1 (0.24%) AngularJS
6 1 (0.24%) Node.js
6 1 (0.24%) React
6 1 (0.24%) REST
6 1 (0.24%) SOAP
6 1 (0.24%) WPF
6 1 (0.24%) XML
6 1 (0.24%) XSLT
Miscellaneous
1 173 (41.29%) Data Centre
2 65 (15.51%) Analytical Skills
3 40 (9.55%) Management Information System
4 34 (8.11%) CMDB
5 30 (7.16%) Computer Science
6 13 (3.10%) Freedom of Information
7 9 (2.15%) Cyber Attack
7 9 (2.15%) Public Cloud
8 7 (1.67%) Blackberry
9 6 (1.43%) Virtual Team
10 5 (1.19%) Driving Licence
11 4 (0.95%) CESG
11 4 (0.95%) Video Conferencing
12 3 (0.72%) CCTV
12 3 (0.72%) Linux Command Line
13 2 (0.48%) FlexPod
13 2 (0.48%) Handset
13 2 (0.48%) NHS
14 1 (0.24%) Life Science
14 1 (0.24%) User Experience
Operating Systems
1 49 (11.69%) Windows
2 42 (10.02%) Linux
3 20 (4.77%) Unix
4 18 (4.30%) Windows Server
5 10 (2.39%) Windows 7
6 8 (1.91%) Windows Server 2008
7 7 (1.67%) CentOS
8 6 (1.43%) Ubuntu
9 4 (0.95%) Android
9 4 (0.95%) Red Hat Enterprise Linux
9 4 (0.95%) Windows Server 2003
10 3 (0.72%) Windows Server 2012
10 3 (0.72%) Windows XP
11 2 (0.48%) Fedora
11 2 (0.48%) SUSE
11 2 (0.48%) VyOS
11 2 (0.48%) Windows 10
11 2 (0.48%) Windows 8
11 2 (0.48%) Windows Vista
12 1 (0.24%) Apple iOS
Processes & Methodologies
1 218 (52.03%) ITIL
2 99 (23.63%) Service Management
3 96 (22.91%) Continuous Improvement
4 85 (20.29%) Line Management
5 70 (16.71%) Project Management
6 66 (15.75%) Presales
7 53 (12.65%) Change Control
8 49 (11.69%) PRINCE2
9 45 (10.74%) Change Management
9 45 (10.74%) Problem Management
10 40 (9.55%) ITIL V3
11 39 (9.31%) Customer Requirements
11 39 (9.31%) Incident Management
12 38 (9.07%) Mentoring
13 37 (8.83%) Business Development
14 36 (8.59%) IT Strategy
15 31 (7.40%) Process Improvement
16 29 (6.92%) Capacity Planning
16 29 (6.92%) Root Cause Analysis
16 29 (6.92%) Software Engineering
Programming Languages
1 46 (10.98%) SQL
2 16 (3.82%) VB
3 7 (1.67%) JavaScript
3 7 (1.67%) T-SQL
4 6 (1.43%) VB.NET
5 5 (1.19%) Python
6 4 (0.95%) Bash Shell
6 4 (0.95%) C
6 4 (0.95%) Perl
6 4 (0.95%) PHP
7 3 (0.72%) Shell Script
8 2 (0.48%) PowerShell
9 1 (0.24%) ABAP
9 1 (0.24%) C#
9 1 (0.24%) COBOL
9 1 (0.24%) PL/SQL
Qualifications
1 51 (12.17%) ITIL Certification
2 47 (11.22%) Degree
3 43 (10.26%) Security Cleared
4 29 (6.92%) Computer Science Degree
5 28 (6.68%) CISSP
6 25 (5.97%) SC Cleared
7 16 (3.82%) PMI Certification
7 16 (3.82%) PMP
8 14 (3.34%) Cisco Certification
8 14 (3.34%) CISM
8 14 (3.34%) ISEB
9 13 (3.10%) BPSS Clearance
9 13 (3.10%) LPIC
10 11 (2.63%) CCNP
11 10 (2.39%) CCNA
12 6 (1.43%) ITIL Foundation Certificate
12 6 (1.43%) Microsoft Certification
12 6 (1.43%) PRINCE2 Certification
12 6 (1.43%) VMware Certified Professional (VCP)
13 5 (1.19%) MCSE
Quality Assurance & Compliance
1 44 (10.50%) SLA
2 22 (5.25%) ISO/IEC 20000
3 13 (3.10%) Disclosure Scotland
4 12 (2.86%) ISO/IEC 27001
5 10 (2.39%) QA
6 8 (1.91%) PMO
7 4 (0.95%) Cyber Essentials
7 4 (0.95%) Cyber Essentials PLUS
7 4 (0.95%) PCI DSS
8 2 (0.48%) Sarbanes-Oxley
9 1 (0.24%) BS25999
9 1 (0.24%) BS7666
9 1 (0.24%) GDPR
9 1 (0.24%) ISO 9001
System Software
1 46 (10.98%) Active Directory
2 41 (9.79%) VMware Infrastructure
3 15 (3.58%) Hyper-V
4 14 (3.34%) Virtual Machines
5 13 (3.10%) Firmware
6 3 (0.72%) iptables
6 3 (0.72%) Postfix
7 2 (0.48%) Microsoft Virtual Server
7 2 (0.48%) pfSense
7 2 (0.48%) Virtual Servers
7 2 (0.48%) VMware ESXi
8 1 (0.24%) VMware Server
Systems Management
1 28 (6.68%) SCCM
2 27 (6.44%) SCOM
3 16 (3.82%) Tivoli Storage Manager
4 15 (3.58%) Backup Exec
5 14 (3.34%) SCVMM
6 13 (3.10%) NetBackup
6 13 (3.10%) Tivoli
7 10 (2.39%) Nagios
8 9 (2.15%) QRadar
9 4 (0.95%) Cacti
9 4 (0.95%) Icinga
10 3 (0.72%) Norton AntiVirus
10 3 (0.72%) Puppet
10 3 (0.72%) Red Hat Spacewalk
10 3 (0.72%) SELinux
11 2 (0.48%) Cisco Prime
11 2 (0.48%) vCenter Server
11 2 (0.48%) WSUS
12 1 (0.24%) Failover Clustering
Vendors
1 119 (28.40%) Microsoft
2 68 (16.23%) Cisco
3 57 (13.60%) VMware
4 53 (12.65%) Citrix
5 42 (10.02%) IBM
6 38 (9.07%) HP
7 32 (7.64%) CheckPoint
8 25 (5.97%) Fortinet
9 22 (5.25%) Oracle
9 22 (5.25%) Red Hat
10 21 (5.01%) ServiceNow
11 18 (4.30%) EMC
12 17 (4.06%) Juniper
13 16 (3.82%) NetApp
14 14 (3.34%) BMC
15 11 (2.63%) SAP
16 5 (1.19%) Dell
16 5 (1.19%) JDA
17 4 (0.95%) Apple
17 4 (0.95%) Brocade
City, Wolverhampton
West Midlands Pensions Fund
Posted: 21 hours ago
Birmingham
SCC
Posted: Yesterday
Birmingham
SCC
Posted: Yesterday
Warwickshire
Harvey Nash plc
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Birmingham
FRG Technology Consulting
Salary: £40000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £25000.00 - £30000.00 per annum + 10% Bonus + Benefits
Posted: Yesterday
Birmingham
SCC
Posted: Yesterday
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £30000 - £36000 per annum + 46 days hols + exc bens
Posted: 4 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £50000 - £60000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £70000 per annum
Posted: 20 hours ago
Birmingham
SCC
Posted: Yesterday
Malvern, Worcestershire
Senitor Associates
Salary: £30000 - £35000 per annum + Great Company + Bonus
Posted: 3 days ago
Birmingham, West Midlands (County)
Gowling WLG
Salary: Competitive
Posted: 21 hours ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 19 days ago
Telford, Shropshire
Lorien Resourcing
Salary: £45000 per annum
Posted: Yesterday
Warwick, Warwickshire
Midcounties Cooperative
Salary: From £18,000 to £22,000 per annum
Posted: 15 days ago
Birmingham, West Midlands (County)
Red10
Salary: £50000 - £60000 per annum + bonus and benefits
Posted: 2 days ago
Rugby
Bluetown Online LTD
Salary: £27394 - £31288 per annum
Posted: 10 days ago
Birmingham, West Midlands (County)
I3
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: 3 days ago
Telford
Revenue & Customs Digital Technology Services
Salary: £65,500- £72,450
Posted: 22 days ago
Rugby, Warwickshire
Rugby Borough Council
Salary: From £27,668 to £31,601 per annum
Posted: 25 days ago
Tamworth
Recruitment Genius Ltd
Salary: £30000 - £40000 per annum
Posted: 25 days ago
Worcester, Worcestershire
University of Worcester
Salary: £18,411 - £20,624 with opportunity to progress to £21,843
Posted: 3 days ago
Birmingham
Wipro
Salary: Highly Competitive Salary + Excellent Benefits
Posted: 17 days ago