The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Services Delivery
England / West Midlands
Rank 53 55 55
Rank change year-on-year +2 0  
Permanent jobs citing Service Delivery 208 276 223
As % of all permanent IT jobs advertised in the West Midlands 4.45% 4.49% 4.41%
As % of the Processes & Methodologies category 4.95% 5.09% 5.25%
Number of salaries quoted 98 192 163
Median salary £46,250 £45,000 £45,000
Median salary % change year-on-year +2.77% -  
90% offered a salary of more than £20,700 £28,500 £28,640
10% offered a salary of more than £82,500 £65,000 £62,500
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
West Midlands
Permanent job vacancies with a requirement for process and methodology skills 4201 5425 4244
As % of all permanent IT job vacancies advertised in the West Midlands 89.98% 88.25% 83.86%
Number of salaries quoted 3407 4373 3545
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £28,500 £27,900 £27,500
10% offered a salary of more than £62,500 £62,500 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the West Midlands.

Salary trend for Service Delivery in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Service Delivery in the West Midlands over the 3 months to 26 March 2017.

Salary histogram for Service Delivery in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -2 131 £51,500 +37.38% 7
Warwickshire +26 20 £33,750 -38.07% 1
Staffordshire +15 16 £20,000 -55.55% 2
Coventry +4 7 £48,750 +2.02%
Worcestershire -1 7 £43,003 +22.86% 2
Solihull -9 7 £42,500 -34.61% 1
Shropshire -1 5 £35,000 -37.77%
West Bromwich +3 3 £34,000 -28.42%
Walsall +12 2 - -
Wolverhampton +8 1 £55,000 +73.22%
Dudley 0 1 £17,500 -61.11%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 269 (52.03%) ITIL
2 231 (44.68%) Data Centre
3 134 (25.92%) Continuous Improvement
4 126 (24.37%) Microsoft
5 117 (22.63%) MS Excel
6 113 (21.86%) Cisco
7 103 (19.92%) Service Management
8 102 (19.73%) VMware
8 102 (19.73%) Citrix
9 97 (18.76%) Line Management
10 92 (17.79%) SLA
11 89 (17.21%) Finance
12 87 (16.83%) ITIL Certification
13 86 (16.63%) Presales
14 78 (15.09%) Change Control
15 73 (14.12%) Active Directory
16 72 (13.93%) Degree
17 70 (13.54%) Project Management
18 64 (12.38%) Analytical Skills
19 63 (12.19%) Windows
20 62 (11.99%) HP
20 62 (11.99%) Firewall
20 62 (11.99%) VMware Infrastructure
21 61 (11.80%) Customer Requirements
22 56 (10.83%) CheckPoint
22 56 (10.83%) SQL
23 55 (10.64%) CMDB
24 53 (10.25%) WAN
24 53 (10.25%) Change Management
25 52 (10.06%) Business Development

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (4.64%) MS Exchange
2 15 (2.90%) IIS
3 8 (1.55%) SharePoint
4 5 (0.97%) Oracle SOA Suite
5 2 (0.39%) Exchange Server 2010
5 2 (0.39%) Exchange Server 2013
5 2 (0.39%) SharePoint 2013
5 2 (0.39%) Skype for Business
6 1 (0.19%) ArcGIS
6 1 (0.19%) CICS
Applications
1 117 (22.63%) MS Excel
2 20 (3.87%) MS Office
3 9 (1.74%) MS PowerPoint
4 2 (0.39%) MS Project
5 1 (0.19%) MS Visio
Business Applications
1 37 (7.16%) assyst
2 15 (2.90%) Sentinel
3 5 (0.97%) Dynamics AX
3 5 (0.97%) SAP CRM
3 5 (0.97%) SAP ERP
3 5 (0.97%) SAP IS-U
4 4 (0.77%) Dynamics NAV
4 4 (0.77%) NetSuite
5 3 (0.58%) Dynamics CRM
6 1 (0.19%) Maximo
Cloud Services
1 50 (9.67%) Microsoft Azure
2 23 (4.45%) IaaS
3 22 (4.26%) Amazon AWS
3 22 (4.26%) Amazon EC2
3 22 (4.26%) PaaS
4 18 (3.48%) Cloud Computing
5 14 (2.71%) Office 365
6 3 (0.58%) Intacct
7 2 (0.39%) Azure Active Directory
7 2 (0.39%) OneDrive
7 2 (0.39%) SaaS
8 1 (0.19%) G Suite
Communications & Networking
1 62 (11.99%) Firewall
2 53 (10.25%) WAN
3 39 (7.54%) LAN
4 31 (6.00%) OSPF
5 29 (5.61%) DNS
6 24 (4.64%) Network Security
7 19 (3.68%) SSL
8 15 (2.90%) VPN
9 10 (1.93%) VLAN
9 10 (1.93%) Wireless
10 8 (1.55%) DHCP
10 8 (1.55%) TCP/IP
11 6 (1.16%) Internet
11 6 (1.16%) MPLS
12 5 (0.97%) VoIP
13 4 (0.77%) BGP
13 4 (0.77%) HTTP
13 4 (0.77%) SAN
13 4 (0.77%) SMS
13 4 (0.77%) SMTP
Database & Business Intelligence
1 38 (7.35%) SQL Server
2 22 (4.26%) DB2
3 21 (4.06%) MySQL
4 8 (1.55%) MS Access
4 8 (1.55%) Relational Database
5 4 (0.77%) GIS
5 4 (0.77%) SQL Server 2008
6 3 (0.58%) SQL Server 2012
6 3 (0.58%) SQL Server Integration Services
6 3 (0.58%) SQL Server Reporting Services
7 2 (0.39%) Microsoft Analysis Services
7 2 (0.39%) Spatial Data
7 2 (0.39%) SQL Server 2005
7 2 (0.39%) SQL Server 2014
7 2 (0.39%) SQL Server Analysis Services
8 1 (0.19%) Data Warehouse
8 1 (0.19%) Geospatial Data
8 1 (0.19%) SQL Server 2000
Development Applications
1 5 (0.97%) Rational Rose
2 1 (0.19%) Visual Studio
General
1 89 (17.21%) Finance
2 51 (9.86%) Retail
3 37 (7.16%) Publishing
4 19 (3.68%) Telecoms
5 7 (1.35%) Marketing
6 6 (1.16%) Advertising
7 4 (0.77%) Manufacturing
8 2 (0.39%) Automotive
8 2 (0.39%) Back Office
8 2 (0.39%) Legal
9 1 (0.19%) Billing
9 1 (0.19%) French Language
9 1 (0.19%) German Language
9 1 (0.19%) Polish Language
9 1 (0.19%) Russian Language
9 1 (0.19%) Spanish Language
Job Titles
1 90 (17.41%) Architect
2 63 (12.19%) Service Architect
3 45 (8.70%) Delivery Manager
4 37 (7.16%) Network Engineer
4 37 (7.16%) Service Manager
5 34 (6.58%) Technical Specialist
6 32 (6.19%) Analyst
7 31 (6.00%) Technical Manager
8 25 (4.84%) Senior Network Engineer
9 22 (4.26%) Services Delivery Manager
10 21 (4.06%) Solutions Architect
10 21 (4.06%) Support Manager
11 20 (3.87%) Data Architect
11 20 (3.87%) Data Centre Architect
11 20 (3.87%) Operations Manager
12 19 (3.68%) Infrastructure Manager
12 19 (3.68%) Technical Leader
13 18 (3.48%) Cloud Architect
13 18 (3.48%) IT Manager
13 18 (3.48%) Technical Delivery Manager
Libraries, Frameworks & Software Standards
1 15 (2.90%) .NET
2 8 (1.55%) ASP.NET
3 7 (1.35%) HTML
4 6 (1.16%) AngularJS
5 5 (0.97%) ASP.NET MVC
5 5 (0.97%) Castle Windsor
5 5 (0.97%) NHibernate
5 5 (0.97%) Spring.NET
6 4 (0.77%) Flash
6 4 (0.77%) Middleware
7 2 (0.39%) REST
7 2 (0.39%) SOAP
7 2 (0.39%) Web Services
8 1 (0.19%) ODBC
8 1 (0.19%) WPF
Miscellaneous
1 231 (44.68%) Data Centre
2 64 (12.38%) Analytical Skills
3 55 (10.64%) CMDB
4 52 (10.06%) Computer Science
5 35 (6.77%) Management Information System
6 20 (3.87%) Public Cloud
7 14 (2.71%) CESG
7 14 (2.71%) Freedom of Information
7 14 (2.71%) Video Conferencing
8 9 (1.74%) Blackberry
9 8 (1.55%) Security Operations Centre
10 5 (0.97%) Virtual Team
11 4 (0.77%) iPad
11 4 (0.77%) iPhone
12 3 (0.58%) Driving Licence
12 3 (0.58%) FMCG
12 3 (0.58%) Replication
13 2 (0.39%) Handset
13 2 (0.39%) LLPG
14 1 (0.19%) Mainframe
Operating Systems
1 63 (12.19%) Windows
2 40 (7.74%) Linux
3 24 (4.64%) Unix
4 19 (3.68%) Windows Server
5 16 (3.09%) Windows 7
6 8 (1.55%) Windows Server 2008
7 5 (0.97%) Apple iOS
7 5 (0.97%) Windows 8
8 4 (0.77%) Windows Server 2012
9 3 (0.58%) Windows 10
9 3 (0.58%) Windows Server 2003
9 3 (0.58%) Windows XP
10 2 (0.39%) AIX
10 2 (0.39%) Android
10 2 (0.39%) HPUX
10 2 (0.39%) Red Hat Enterprise Linux
10 2 (0.39%) Solaris
10 2 (0.39%) VyOS
11 1 (0.19%) Windows Vista
11 1 (0.19%) zOS
Processes & Methodologies
1 269 (52.03%) ITIL
2 134 (25.92%) Continuous Improvement
3 103 (19.92%) Service Management
4 97 (18.76%) Line Management
5 86 (16.63%) Presales
6 78 (15.09%) Change Control
7 70 (13.54%) Project Management
8 61 (11.80%) Customer Requirements
9 53 (10.25%) Change Management
10 52 (10.06%) Business Development
11 50 (9.67%) Software Engineering
12 47 (9.09%) Mentoring
13 45 (8.70%) Incident Management
14 44 (8.51%) IT Strategy
14 44 (8.51%) ITIL V3
15 42 (8.12%) Process Improvement
16 39 (7.54%) Capacity Planning
16 39 (7.54%) PRINCE2
16 39 (7.54%) Problem Management
16 39 (7.54%) Stakeholder Management
Programming Languages
1 56 (10.83%) SQL
2 10 (1.93%) JavaScript
3 7 (1.35%) C#
4 6 (1.16%) VB
5 4 (0.77%) PowerShell
6 2 (0.39%) C
6 2 (0.39%) Java
6 2 (0.39%) Python
6 2 (0.39%) T-SQL
6 2 (0.39%) VBA
7 1 (0.19%) Google Apps Script
7 1 (0.19%) PL/SQL
7 1 (0.19%) R
7 1 (0.19%) VB.NET
Qualifications
1 87 (16.83%) ITIL Certification
2 72 (13.93%) Degree
3 46 (8.90%) Security Cleared
4 28 (5.42%) CISSP
5 27 (5.22%) PMP
6 26 (5.03%) SC Cleared
7 25 (4.84%) ISEB
7 25 (4.84%) PMI Certification
8 21 (4.06%) Cisco Certification
9 19 (3.68%) CCNA
10 15 (2.90%) BPSS Clearance
10 15 (2.90%) CISM
10 15 (2.90%) LPIC
11 14 (2.71%) CISA
12 10 (1.93%) CCNP
12 10 (1.93%) ITIL Foundation Certificate
13 9 (1.74%) Microsoft Certification
14 7 (1.35%) MCSE
15 5 (0.97%) VMware Certified Professional (VCP)
16 4 (0.77%) PRINCE2 Certification
Quality Assurance & Compliance
1 92 (17.79%) SLA
2 19 (3.68%) ISO/IEC 27001
3 17 (3.29%) QA
4 15 (2.90%) Disclosure Scotland
5 14 (2.71%) Cyber Essentials
5 14 (2.71%) Cyber Essentials PLUS
5 14 (2.71%) PCI DSS
6 4 (0.77%) PMO
7 3 (0.58%) ISO 9001
8 1 (0.19%) BS7666
System Software
1 73 (14.12%) Active Directory
2 62 (11.99%) VMware Infrastructure
3 23 (4.45%) Hyper-V
4 22 (4.26%) Virtual Machines
5 15 (2.90%) Firmware
6 3 (0.58%) Virtual Servers
7 2 (0.39%) Microsoft Virtual Server
7 2 (0.39%) NFS
7 2 (0.39%) pfSense
7 2 (0.39%) VMware Server
8 1 (0.19%) ACF2
8 1 (0.19%) Job Entry Subsystem
8 1 (0.19%) RACF
8 1 (0.19%) vSphere
Systems Management
1 37 (7.16%) SCCM
2 35 (6.77%) SCOM
3 22 (4.26%) SCVMM
4 19 (3.68%) Tivoli
5 15 (2.90%) Backup Exec
5 15 (2.90%) NetBackup
6 8 (1.55%) Tivoli Storage Manager
7 3 (0.58%) Nagios
7 3 (0.58%) WSUS
8 2 (0.39%) AirWatch
9 1 (0.19%) Failover Clustering
9 1 (0.19%) Norton AntiVirus
9 1 (0.19%) SCOrch
9 1 (0.19%) vRealize
Vendors
1 126 (24.37%) Microsoft
2 113 (21.86%) Cisco
3 102 (19.73%) Citrix
3 102 (19.73%) VMware
4 62 (11.99%) HP
5 56 (10.83%) CheckPoint
6 43 (8.32%) IBM
7 36 (6.96%) Fortinet
8 35 (6.77%) Oracle
9 29 (5.61%) Juniper
10 23 (4.45%) NetApp
11 22 (4.26%) EMC
12 21 (4.06%) BMC
12 21 (4.06%) ServiceNow
13 17 (3.29%) Red Hat
14 12 (2.32%) SAP
15 8 (1.55%) Remedy
16 7 (1.35%) Brocade
17 6 (1.16%) Mitel
17 6 (1.16%) Palo Alto
Birmingham
Carter Personnel Consultants Limited T/A Integrate Technology Resource
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
Greywood Associates Limited
Salary: £27000 - £32000 per annum + benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £30000 - £35000 per annum + Great Company + Bonus
Posted: 2 days ago
Leamington Spa
Spectrum IT
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 11 days ago
Birmingham, West Midlands (County)
Itecco
Salary: £23000 - £28000 per annum + Bonus + MORE
Posted: 4 days ago
Birmingham
Connect Distribution
Posted: 5 days ago
Malvern, Worcestershire
Experis Ltd
Salary: £40000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Maurice Nash
Salary: From £40,000 to £40,000 per annum c£40k
Posted: Yesterday
Worcester, Worcestershire
University of Worcester
Salary: From £18,411 to £20,624 per annum
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Staffordshire University
Salary: £39,324 - £46,924 per annum
Posted: 23 days ago
Birmingham, West Midlands (County)
The Rank Group plc
Salary: Company Car
Posted: 23 days ago
Birmingham, West Midlands (County)
Advanced
Posted: 15 days ago
Solihull
Recruitment Genius Ltd
Salary: £18000 - £21000 per annum
Posted: 20 days ago