The median annual salary for a Support Analyst was £25,500 in advertised job vacancies in Solihull during the 3 months to 28 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Midlands / Solihull
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 44 24 43
Rank change year-on-year -20 +19  
Permanent jobs requiring a Support Analyst 7 12 10
As % of all permanent IT jobs advertised in Solihull 2.65% 5.06% 3.56%
As % of the Job Titles category 2.69% 5.31% 3.68%
Number of salaries quoted 7 12 9
Median salary £25,500 £23,000 £22,500
Median salary % change year-on-year +10.86% +2.22%  
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year +3.63% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Solihull. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Solihull
Permanent job vacancies with a job title containing a recognized job role 260 226 272
As % of all permanent IT job vacancies advertised in Solihull 98.48% 95.36% 96.80%
Number of salaries quoted 239 177 219
Median salary £36,000 £42,500 £37,500
Median salary % change year-on-year -15.29% +13.33%  
90% offered a salary of more than £27,500 £23,000 £24,000
10% offered a salary of more than £57,500 £50,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Solihull

The job posting trend of jobs advertised in Solihull that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Solihull

Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Solihull.

Salary trend for Support Analyst in Solihull

Support Analyst
Salary Histogram in Solihull

The salary distribution of IT jobs citing Support Analyst in Solihull over the 3 months to 28 April 2017.

Salary histogram for Support Analyst in Solihull

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Solihull

For the 6 months to 28 April 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region featuring Support Analyst in the job title.

1 8 (61.54%) Microsoft
2 6 (46.15%) Active Directory
2 6 (46.15%) Citrix
2 6 (46.15%) SQL
2 6 (46.15%) Windows
2 6 (46.15%) MS Exchange
2 6 (46.15%) VMware
3 4 (30.77%) Retail
3 4 (30.77%) ISO/IEC 27001
3 4 (30.77%) BS25999
3 4 (30.77%) VMware Infrastructure
3 4 (30.77%) Hyper-V
3 4 (30.77%) XenApp
3 4 (30.77%) XenDesktop
4 3 (23.08%) Driving Licence
4 3 (23.08%) EqualLogic
4 3 (23.08%) Enterprise Storage
4 3 (23.08%) Java
4 3 (23.08%) NetApp
4 3 (23.08%) Dell
4 3 (23.08%) ITIL
4 3 (23.08%) SQL Server
4 3 (23.08%) Firewall
5 2 (15.38%) Problem Management
5 2 (15.38%) Incident Management
5 2 (15.38%) LAN
5 2 (15.38%) Linux
5 2 (15.38%) Red Hat
5 2 (15.38%) Microsoft Azure
5 2 (15.38%) Line Management

Support Analyst Skill Set
Co-occurring IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (46.15%) MS Exchange
2 2 (15.38%) Exchange Server 2010
2 2 (15.38%) Exchange Server 2013
3 1 (7.69%) IIS
Cloud Services
1 2 (15.38%) IaaS
1 2 (15.38%) Microsoft Azure
1 2 (15.38%) Office 365
Communications & Networking
1 3 (23.08%) Firewall
2 2 (15.38%) LAN
2 2 (15.38%) NetScaler
3 1 (7.69%) SSL
3 1 (7.69%) VPN
Database & Business Intelligence
1 3 (23.08%) SQL Server
2 1 (7.69%) DB2
2 1 (7.69%) RDBMS
2 1 (7.69%) Relational Database
Development Applications
1 1 (7.69%) SQL Server Management Studio (SSMS)
1 1 (7.69%) Visual Studio
General
1 4 (30.77%) Retail
2 1 (7.69%) Finance
2 1 (7.69%) Games
Libraries, Frameworks & Software Standards
1 1 (7.69%) .NET
1 1 (7.69%) XML
Miscellaneous
1 3 (23.08%) Driving Licence
1 3 (23.08%) Enterprise Storage
2 1 (7.69%) Analytical Skills
2 1 (7.69%) Management Information System
2 1 (7.69%) Mobile App
Operating Systems
1 6 (46.15%) Windows
2 2 (15.38%) Linux
3 1 (7.69%) Android
3 1 (7.69%) Apple iOS
3 1 (7.69%) CentOS
3 1 (7.69%) Fedora
3 1 (7.69%) Solaris
3 1 (7.69%) SUSE
3 1 (7.69%) Ubuntu
3 1 (7.69%) Unix
3 1 (7.69%) Windows Server
3 1 (7.69%) Windows Server 2008
3 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 3 (23.08%) ITIL
2 2 (15.38%) Continuous Improvement
2 2 (15.38%) Incident Management
2 2 (15.38%) ITIL V3
2 2 (15.38%) Line Management
2 2 (15.38%) Problem Management
2 2 (15.38%) Service Desk Management
3 1 (7.69%) Agile Software Development
3 1 (7.69%) E-Commerce
3 1 (7.69%) High Availability
3 1 (7.69%) IT Strategy
3 1 (7.69%) Kalman Filter
3 1 (7.69%) Performance Analysis
3 1 (7.69%) Project Management
3 1 (7.69%) Service Delivery
Programming Languages
1 6 (46.15%) SQL
2 3 (23.08%) Java
Qualifications
1 1 (7.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (30.77%) BS25999
1 4 (30.77%) ISO/IEC 27001
2 1 (7.69%) SLA
System Software
1 6 (46.15%) Active Directory
2 4 (30.77%) Hyper-V
2 4 (30.77%) VMware Infrastructure
2 4 (30.77%) XenApp
2 4 (30.77%) XenDesktop
3 1 (7.69%) VMware ESXi
Systems Management
1 1 (7.69%) Backup Exec
1 1 (7.69%) Norton AntiVirus
1 1 (7.69%) vCenter Server
Vendors
1 8 (61.54%) Microsoft
2 6 (46.15%) Citrix
2 6 (46.15%) VMware
3 3 (23.08%) Dell
3 3 (23.08%) EqualLogic
3 3 (23.08%) NetApp
4 2 (15.38%) Red Hat
5 1 (7.69%) arcserve
5 1 (7.69%) Barracuda Networks
5 1 (7.69%) Dynatrace
5 1 (7.69%) Intel Security
5 1 (7.69%) SolarWinds
5 1 (7.69%) Sybase
5 1 (7.69%) Symantec
5 1 (7.69%) Veritas
Solihull, West Midlands (County)
Senitor Associates
Salary: £18000 - £25000 per annum + Great Company + Bonus
Posted: Yesterday
Solihull, West Midlands (County)
Informatiq Consulting
Salary: £30000 - £35000 per annum + bonus, pension, healthcare
Posted: 2 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £24,000 to £27,000 per annum + shift allowance + Benefits
Posted: Yesterday
Solihull, West Midlands (County)
Burns Sheehan
Salary: £25000.00 - £30000.00 per annum + Flexible Working
Posted: 3 days ago
Solihull, West Midlands (County)
Burns Sheehan
Salary: £30000.00 - £40000.00 per annum + Flexible Hours
Posted: 3 days ago