Period
to 28 July 2017

The median annual salary for a Support Analyst was £25,500 in advertised job vacancies in Solihull during the 6 months to 28 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Midlands > Solihull
6 months to
28 Jul 2017
Same period 2016 Same period 2015
Rank 46 32 42
Rank change year-on-year -14 +10 +3
Permanent jobs requiring a Support Analyst 17 19 26
As % of all permanent IT jobs advertised in Solihull 4.03% 4.30% 4.85%
As % of the Job Titles category 4.10% 4.46% 5.02%
Number of salaries quoted 17 19 24
Solihull median annual salary £25,500 £23,000 £25,000
Median salary % change year-on-year +10.87% -8.00% +4.17%
10th Percentile £19,450 £19,000 £21,250
90th Percentile £34,500 £27,950 £33,750
West Midlands median annual salary £26,500 £28,500 £26,500
% change year-on-year -7.02% +7.55% -1.85%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Solihull. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Solihull
Permanent job vacancies with a job title containing a recognized job role 415 426 518
As % of all permanent IT job vacancies advertised in Solihull 98.34% 96.38% 96.64%
Number of salaries quoted 385 359 445
Solihull median annual salary £40,000 £40,000 £35,000
Median salary % change year-on-year - +14.29% -12.50%
10th Percentile £24,850 £22,400 £22,500
90th Percentile £58,550 £71,000 £52,500
West Midlands median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Solihull

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Solihull.

Job vacancy trend for Support Analyst in Solihull

Support Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Solihull.

Salary trend for Support Analyst in Solihull

Support Analyst
Salary Histogram in Solihull

The salary distribution of IT jobs citing Support Analyst in Solihull over the 6 months to 28 July 2017.

Salary histogram for Support Analyst in Solihull

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Solihull

For the 6 months to 28 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region featuring Support Analyst in the job title.

1 14 (82.35%) Active Directory
1 14 (82.35%) MS Exchange
2 13 (76.47%) Microsoft
3 12 (70.59%) VMware
3 12 (70.59%) Windows
4 10 (58.82%) Hyper-V
4 10 (58.82%) VMware Infrastructure
5 9 (52.94%) Citrix
5 9 (52.94%) Retail
5 9 (52.94%) ISO/IEC 27001
5 9 (52.94%) BS25999
5 9 (52.94%) ISO/IEC 20000
6 8 (47.06%) Enterprise Storage
6 8 (47.06%) EqualLogic
6 8 (47.06%) NetApp
6 8 (47.06%) Dell
6 8 (47.06%) Firewall
7 4 (23.53%) Project Management
7 4 (23.53%) XenApp
7 4 (23.53%) XenDesktop
7 4 (23.53%) Office 365
8 3 (17.65%) Driving Licence
9 2 (11.76%) Process Management
9 2 (11.76%) Service Delivery
9 2 (11.76%) Fedora
9 2 (11.76%) Backup Exec
9 2 (11.76%) Veritas
9 2 (11.76%) Red Hat
9 2 (11.76%) arcserve
9 2 (11.76%) Symantec

Support Analyst Skill Set
Co-occurring IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (82.35%) MS Exchange
2 2 (11.76%) Exchange Server 2010
2 2 (11.76%) Exchange Server 2013
2 2 (11.76%) SharePoint
Cloud Services
1 4 (23.53%) Office 365
2 2 (11.76%) IaaS
2 2 (11.76%) Microsoft Azure
Communications & Networking
1 8 (47.06%) Firewall
2 2 (11.76%) NetScaler
2 2 (11.76%) SSL
2 2 (11.76%) VPN
Database & Business Intelligence
1 2 (11.76%) Oracle Database
1 2 (11.76%) SQL Server
General
1 9 (52.94%) Retail
2 1 (5.88%) Games
Miscellaneous
1 8 (47.06%) Enterprise Storage
2 3 (17.65%) Driving Licence
3 2 (11.76%) Computer Science
Operating Systems
1 12 (70.59%) Windows
2 2 (11.76%) Fedora
2 2 (11.76%) Linux
2 2 (11.76%) SUSE
2 2 (11.76%) Ubuntu
2 2 (11.76%) Windows 10
2 2 (11.76%) Windows 7
2 2 (11.76%) Windows Server
2 2 (11.76%) Windows Server 2008
2 2 (11.76%) Windows Server 2012
Processes & Methodologies
1 4 (23.53%) Project Management
2 2 (11.76%) Continuous Improvement
2 2 (11.76%) ITIL
2 2 (11.76%) Kalman Filter
2 2 (11.76%) Line Management
2 2 (11.76%) Problem Management
2 2 (11.76%) Process Management
2 2 (11.76%) Service Delivery
3 1 (5.88%) Agile Software Development
3 1 (5.88%) IT Strategy
Programming Languages
1 2 (11.76%) SQL
Qualifications
1 2 (11.76%) Computer Science Degree
1 2 (11.76%) Degree
Quality Assurance & Compliance
1 9 (52.94%) BS25999
1 9 (52.94%) ISO/IEC 20000
1 9 (52.94%) ISO/IEC 27001
System Software
1 14 (82.35%) Active Directory
2 10 (58.82%) Hyper-V
2 10 (58.82%) VMware Infrastructure
3 4 (23.53%) XenApp
3 4 (23.53%) XenDesktop
4 2 (11.76%) VMware ESXi
Systems Management
1 2 (11.76%) Backup Exec
1 2 (11.76%) Norton AntiVirus
1 2 (11.76%) SCCM
1 2 (11.76%) vCenter Server
Vendors
1 13 (76.47%) Microsoft
2 12 (70.59%) VMware
3 9 (52.94%) Citrix
4 8 (47.06%) Dell
4 8 (47.06%) EqualLogic
4 8 (47.06%) NetApp
5 2 (11.76%) arcserve
5 2 (11.76%) Barracuda Networks
5 2 (11.76%) McAfee
5 2 (11.76%) Oracle
5 2 (11.76%) Red Hat
5 2 (11.76%) Symantec
5 2 (11.76%) Veritas
Solihull, West Midlands (County)
Senitor Associates
Salary: £18000 - £25000 per annum + Great Company + Bonus
Posted: 6 days ago