Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South West > Somerset
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 116 105 105
Rank change year-on-year -11 0 +2
Permanent jobs citing ITSM 7 10 3
As % of all permanent IT jobs advertised in Somerset 0.53% 0.75% 0.24%
As % of the Processes & Methodologies category 0.58% 0.83% 0.28%
Number of salaries quoted 0 10 3
Somerset median annual salary - £28,250 £38,000
Median salary % change year-on-year - -25.66% -15.56%
South West median annual salary £42,500 £40,000 £45,000
% change year-on-year +6.25% -11.11% +9.76%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for process or methodology skills.

All Process and Methodology Skills
Somerset
Permanent vacancies with a requirement for process or methodology skills 1200 1209 1090
As % of all permanent IT jobs advertised in Somerset 90.16% 90.77% 86.85%
Number of salaries quoted 987 1023 943
Somerset median annual salary £40,500 £40,000 £37,500
Median salary % change year-on-year +1.25% +6.67% +7.14%
10th Percentile £26,250 £26,250 £24,000
90th Percentile £58,750 £57,500 £55,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

ITSM
Job Vacancy Trend in Somerset

Job postings citing ITSM as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for ITSM in Somerset

ITSM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Somerset.

Salary trend for ITSM in Somerset

ITSM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Somerset region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -17 5 - -
ITSM
South West

For the 6 months to 19 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region with a requirement for ITSM.

1 7 (100.00%) ITIL
1 7 (100.00%) Microsoft
1 7 (100.00%) Finance
2 5 (71.43%) Scrum
2 5 (71.43%) Service Management
2 5 (71.43%) Service Delivery
2 5 (71.43%) Microsoft Certification
2 5 (71.43%) ITIL Certification
2 5 (71.43%) Project Management
2 5 (71.43%) Performance Management
2 5 (71.43%) Microsoft Azure
2 5 (71.43%) Cybersecurity
2 5 (71.43%) DevOps
2 5 (71.43%) Mentoring
2 5 (71.43%) Coaching
2 5 (71.43%) People Management
2 5 (71.43%) Service Delivery Management
2 5 (71.43%) Performance Measurement
3 2 (28.57%) Windows 10
3 2 (28.57%) Microsoft Office
3 2 (28.57%) Analytical Skills
3 2 (28.57%) Office 365
3 2 (28.57%) Security Cleared
3 2 (28.57%) Windows 7
3 2 (28.57%) Sun
3 2 (28.57%) Active Directory
3 2 (28.57%) Windows
3 2 (28.57%) Degree
3 2 (28.57%) Time Management
4 1 (14.29%) Mac OS X

ITSM
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) Microsoft Office
Cloud Services
1 5 (71.43%) Microsoft Azure
2 2 (28.57%) Office 365
General
1 7 (100.00%) Finance
Job Titles
1 5 (71.43%) Delivery Manager
1 5 (71.43%) Service Manager
1 5 (71.43%) Services Delivery Manager
2 2 (28.57%) IT Engineer
2 2 (28.57%) IT Support
2 2 (28.57%) IT Support Engineer
2 2 (28.57%) Support Engineer
Miscellaneous
1 2 (28.57%) Analytical Skills
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows 10
1 2 (28.57%) Windows 7
2 1 (14.29%) Mac OS X
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) Coaching
2 5 (71.43%) Cybersecurity
2 5 (71.43%) DevOps
2 5 (71.43%) Mentoring
2 5 (71.43%) People Management
2 5 (71.43%) Performance Management
2 5 (71.43%) Performance Measurement
2 5 (71.43%) Project Management
2 5 (71.43%) Scrum
2 5 (71.43%) Service Delivery
2 5 (71.43%) Service Delivery Management
2 5 (71.43%) Service Management
3 2 (28.57%) Time Management
Qualifications
1 5 (71.43%) ITIL Certification
1 5 (71.43%) Microsoft Certification
2 2 (28.57%) Degree
2 2 (28.57%) Security Cleared
System Software
1 2 (28.57%) Active Directory
Vendors
1 7 (100.00%) Microsoft
2 2 (28.57%) Sun