1 to 25 of 121 ITSM Jobs in the South West

with global IT Operational teams Preparation and delivery of Training Remote working environment Process Ownership for multi-location/discipline teams Understanding of IT Service Management/ITIL foundations level certification 1-3 years of relevant working experience (process design, measurement and improvement, working with process frameworks and standards, working More ❯

with global IT Operational teams Preparation and delivery of Training Remote working environment Process Ownership for multi-location/discipline teams Understanding of IT Service Management/ITIL foundations level certification 1-3 years of relevant working experience (process design, measurement and improvement, working with process frameworks and standards, working More ❯

and methodologies. Knowledge of Power Automate, Power Apps and other low-code solutions in the O365 ecosystem Familiarity with ITIL, Agile, or other IT service management frameworks. Understanding of risk and compliance requirements related to IT transformations Experience working the financial services or banking sector Please note this is an More ❯

access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional More ❯

protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L&C? Working at L&C means being part of More ❯

protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L&C? Working at L&C means being part of More ❯

protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L&C? Working at L&C means being part of More ❯

protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L&C? Working at L&C means being part of More ❯

protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L&C? Working at L&C means being part of More ❯

incidents, change and problem management Review incidents and service requests ensure the highest quality standards are maintained About you Proven experience in proactive IT service management and delivery. Strong understanding of IT infrastructure, Microsoft 365, Azure, cloud solutions, virtualisation, security, and BCDR solutions. Skilled in defining services, setting clear metrics More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

flexible approach to working on a rota basis and provide necessary cover when necessary Experience Required Essential: At least 4 years’ experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level More ❯

Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. Follow internal trust IT policies and processes for the induction, movement and departure of staff. More ❯

in relevant IT infrastructure and service desk tools. Experience: Experience in IT service analysts or a similar role. Experience with ITIL or similar IT service management frameworks. Demonstrated ability to work as part of a team of IT professionals. Experience in vendor management and negotiation. Knowledge: In-depth understanding of More ❯

and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not More ❯

in Bristol in which you'll need an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to More ❯

in Bristol in which you'll need an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to More ❯

in Bristol in which you'll need an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to More ❯