The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
England > South West
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 189 185 176
Rank change year-on-year -4 -9  
Permanent jobs citing ITSM 45 47 78
As % of all permanent IT jobs advertised in the South West 0.85% 0.90% 1.29%
As % of the Processes & Methodologies category 0.94% 1.02% 1.48%
Number of salaries quoted 29 29 70
South West median annual salary £45,000 £37,500 £45,000
Median salary % change year-on-year +20.00% -16.66%  
10th Percentile £23,750 £21,250 £23,825
90th Percentile £72,500 £61,750 £65,250
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.55%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process and methodology skills.

Process & Methodology Skills
South West
Permanent job vacancies with a requirement for process and methodology skills 4773 4604 5257
As % of all permanent IT job vacancies advertised in the South West 90.36% 88.23% 86.89%
Number of salaries quoted 16676 16085 16258
South West median annual salary £43,000 £42,500 £40,000
Median salary % change year-on-year +1.17% +6.25%  
10th Percentile £27,500 £28,250 £26,250
90th Percentile £66,250 £65,000 £67,500
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% -  

ITSM
Job Vacancy Trend in the South West

Job postings citing ITSM as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITSM in the South West

ITSM
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in the South West.

Salary trend for ITSM in the South West

ITSM
Salary Histogram in the South West

The salary distribution of IT jobs citing ITSM in the South West over the 3 months to 29 June 2017.

Salary histogram for ITSM in the South West

ITSM
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South West region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -16 23 £45,000 +95.65% 3
Cornwall +3 15 £50,000 -
Wiltshire -10 3 £85,000 +174.19%
Dorset +2 2 £34,625 -51.40% 1
Somerset -8 1 £34,000 -20.00%
Devon - 1 £62,500 -
ITSM
England

For the 6 months to 29 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for ITSM.

1 78 (78.79%) Service Management
2 75 (75.76%) ITIL
3 33 (33.33%) Security Cleared
4 27 (27.27%) SC Cleared
4 27 (27.27%) Windows
5 25 (25.25%) Internet
6 24 (24.24%) Information Security
7 23 (23.23%) Finance
8 22 (22.22%) Management Information System
8 22 (22.22%) ISO/IEC 27001
8 22 (22.22%) Degree
9 21 (21.21%) Linux
9 21 (21.21%) SLA
10 18 (18.18%) Unix
10 18 (18.18%) DV Cleared
11 17 (17.17%) Problem Management
11 17 (17.17%) SQL
11 17 (17.17%) ITIL Certification
12 16 (16.16%) Incident Management
12 16 (16.16%) Mentoring
12 16 (16.16%) Analytical Skills
12 16 (16.16%) IT Strategy
13 15 (15.15%) Service Design
13 15 (15.15%) Software Engineering
13 15 (15.15%) SIEM
13 15 (15.15%) Microsoft
14 14 (14.14%) Java
14 14 (14.14%) Project Management
14 14 (14.14%) Service Delivery
14 14 (14.14%) VMware

ITSM
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.07%) BizTalk Server
1 7 (7.07%) MS Exchange
2 3 (3.03%) SharePoint
3 2 (2.02%) IIS
4 1 (1.01%) Exchange Server 2010
4 1 (1.01%) Exchange Server 2013
4 1 (1.01%) Skype for Business
Applications
1 9 (9.09%) Microsoft Office
2 8 (8.08%) Microsoft Excel
3 6 (6.06%) Microsoft PowerPoint
4 5 (5.05%) MS Visio
5 1 (1.01%) InfoPath
Business Applications
1 11 (11.11%) Remedy ITSM
2 1 (1.01%) Dynamics GP
Cloud Services
1 5 (5.05%) Cloud Computing
2 3 (3.03%) Office 365
3 2 (2.02%) Microsoft Azure
4 1 (1.01%) Azure Active Directory
4 1 (1.01%) SaaS
Communications & Networking
1 25 (25.25%) Internet
2 13 (13.13%) TCP/IP
3 12 (12.12%) Firewall
4 7 (7.07%) Wireshark
5 6 (6.06%) SMS
6 5 (5.05%) LAN
6 5 (5.05%) SAN
6 5 (5.05%) SNMP
6 5 (5.05%) WAN
6 5 (5.05%) Wireless
7 3 (3.03%) DNS
8 2 (2.02%) FTP
8 2 (2.02%) HTTP
8 2 (2.02%) Remote Desktop
9 1 (1.01%) BGP
9 1 (1.01%) NetScaler
9 1 (1.01%) OSPF
9 1 (1.01%) Skype
9 1 (1.01%) Unified Communications
9 1 (1.01%) VoIP
Database & Business Intelligence
1 9 (9.09%) SQL Server
2 8 (8.08%) Big Data
3 5 (5.05%) MySQL
4 1 (1.01%) BusinessObjects
4 1 (1.01%) Crystal Reports
4 1 (1.01%) SQL Server Reporting Services
Development Applications
1 6 (6.06%) JMeter
1 6 (6.06%) LoadRunner
1 6 (6.06%) LoadUI
1 6 (6.06%) Ranorex
1 6 (6.06%) Selenium
1 6 (6.06%) SoapUI
General
1 23 (23.23%) Finance
2 6 (6.06%) Local Government
2 6 (6.06%) Telecoms
3 4 (4.04%) Military
3 4 (4.04%) Retail
4 3 (3.03%) Aerospace
4 3 (3.03%) Electronics
5 2 (2.02%) Banking
6 1 (1.01%) Investment Banking
6 1 (1.01%) Legal
6 1 (1.01%) Manufacturing
Job Titles
1 25 (25.25%) Analyst
2 17 (17.17%) Consultant
2 17 (17.17%) Service Manager
3 9 (9.09%) Remedy Consultant
4 8 (8.08%) Security Analyst
5 7 (7.07%) Administrator
5 7 (7.07%) ITSM Consultant
6 6 (6.06%) BizTalk Administrator
6 6 (6.06%) Delivery Manager
6 6 (6.06%) IT Analyst
6 6 (6.06%) Senior Analyst
6 6 (6.06%) Services Delivery Manager
6 6 (6.06%) Test Engineer
7 5 (5.05%) Architect
7 5 (5.05%) Cisco Network Engineer
7 5 (5.05%) Network Engineer
7 5 (5.05%) SOC Analyst
7 5 (5.05%) Solutions Architect
7 5 (5.05%) Support Analyst
7 5 (5.05%) Technical Engineer
Libraries, Frameworks & Software Standards
1 13 (13.13%) .NET
2 12 (12.12%) XML
3 8 (8.08%) REST
4 7 (7.07%) SOAP
4 7 (7.07%) Web Services
5 6 (6.06%) Flash
6 5 (5.05%) CGI
7 2 (2.02%) ASP.NET
7 2 (2.02%) ASP.NET Web Forms
8 1 (1.01%) Middleware
8 1 (1.01%) WCF
8 1 (1.01%) XSLT
Miscellaneous
1 22 (22.22%) Management Information System
2 16 (16.16%) Analytical Skills
3 9 (9.09%) Data Centre
3 9 (9.09%) Security Operations Centre
4 7 (7.07%) Cyberthreat
4 7 (7.07%) Internet of Things
5 6 (6.06%) Computer Science
5 6 (6.06%) Enterprise Software
6 5 (5.05%) CCTV
6 5 (5.05%) Virtual Team
7 2 (2.02%) Cyber Defence
7 2 (2.02%) Driving Licence
7 2 (2.02%) NHS
7 2 (2.02%) Smart Home
8 1 (1.01%) CMDB
8 1 (1.01%) Fintech
8 1 (1.01%) HP Storage
8 1 (1.01%) Life Science
8 1 (1.01%) Mobile Banking
8 1 (1.01%) Replication
Operating Systems
1 27 (27.27%) Windows
2 21 (21.21%) Linux
3 18 (18.18%) Unix
4 12 (12.12%) Windows Server
5 8 (8.08%) Windows Server 2008
6 6 (6.06%) Windows Vista
7 5 (5.05%) SUSE
7 5 (5.05%) Windows 2000 Server
7 5 (5.05%) Windows Server 2003
7 5 (5.05%) Windows XP
8 1 (1.01%) Windows 7
8 1 (1.01%) Windows Server 2012
Processes & Methodologies
1 78 (78.79%) Service Management
2 75 (75.76%) ITIL
3 24 (24.24%) Information Security
4 17 (17.17%) Problem Management
5 16 (16.16%) Incident Management
5 16 (16.16%) IT Strategy
5 16 (16.16%) Mentoring
6 15 (15.15%) Service Design
6 15 (15.15%) SIEM
6 15 (15.15%) Software Engineering
7 14 (14.14%) Coaching
7 14 (14.14%) Project Management
7 14 (14.14%) Service Delivery
7 14 (14.14%) Stakeholder Management
8 13 (13.13%) Network Monitoring
8 13 (13.13%) Process Improvement
8 13 (13.13%) Security Architecture
9 11 (11.11%) Financial Modelling
9 11 (11.11%) Performance Management
9 11 (11.11%) Stakeholder Engagement
Programming Languages
1 17 (17.17%) SQL
2 14 (14.14%) Java
3 11 (11.11%) C
4 9 (9.09%) Python
5 4 (4.04%) PowerShell
6 2 (2.02%) C#
6 2 (2.02%) JavaScript
6 2 (2.02%) Shell Script
7 1 (1.01%) T-SQL
Qualifications
1 33 (33.33%) Security Cleared
2 27 (27.27%) SC Cleared
3 22 (22.22%) Degree
4 18 (18.18%) DV Cleared
5 17 (17.17%) ITIL Certification
6 13 (13.13%) CISSP
6 13 (13.13%) GCIA
6 13 (13.13%) GCIH
6 13 (13.13%) SANS
7 12 (12.12%) ISEB
8 11 (11.11%) CREST Certified
9 5 (5.05%) ISTQB
10 4 (4.04%) DBS Check
10 4 (4.04%) ITIL Foundation Certificate
11 3 (3.03%) MCSE
11 3 (3.03%) Microsoft Certification
12 2 (2.02%) GIAC
13 1 (1.01%) CITP
Quality Assurance & Compliance
1 22 (22.22%) ISO/IEC 27001
2 21 (21.21%) SLA
3 10 (10.10%) ISO/IEC 20000
4 5 (5.05%) COBIT
4 5 (5.05%) ISO 22301
5 3 (3.03%) GPG13
6 2 (2.02%) ISO 9001
System Software
1 8 (8.08%) Snort
1 8 (8.08%) VMware Infrastructure
2 6 (6.06%) VMware ESXi
3 5 (5.05%) Active Directory
3 5 (5.05%) VMware Workstation
4 2 (2.02%) Hyper-V
4 2 (2.02%) vSphere
5 1 (1.01%) Virtual Desktop
5 1 (1.01%) XenApp
5 1 (1.01%) XenDesktop
Systems Management
1 6 (6.06%) Norton AntiVirus
1 6 (6.06%) RSA enVision
2 5 (5.05%) Backup Exec
3 2 (2.02%) ArcSight ESM
3 2 (2.02%) Host Intrusion Detection System
3 2 (2.02%) Nmap
3 2 (2.02%) RSA Archer
3 2 (2.02%) RSA Security Analytics
3 2 (2.02%) Symantec Endpoint Protection
4 1 (1.01%) HP Data Protector
4 1 (1.01%) NetBackup
4 1 (1.01%) SCOM
4 1 (1.01%) vCenter Server
Vendors
1 15 (15.15%) Microsoft
2 14 (14.14%) VMware
3 11 (11.11%) Cadence
3 11 (11.11%) Remedy
4 9 (9.09%) HP
5 8 (8.08%) ArcSight
5 8 (8.08%) Symantec
6 7 (7.07%) Cisco
7 6 (6.06%) Atlassian
7 6 (6.06%) LogRhythm
7 6 (6.06%) Sophos
8 5 (5.05%) BMC
9 4 (4.04%) Splunk
10 3 (3.03%) Veeam
11 2 (2.02%) 3PAR
11 2 (2.02%) FireEye
11 2 (2.02%) LogLogic
11 2 (2.02%) Sourcefire
11 2 (2.02%) Trend Micro
12 1 (1.01%) CA
Bristol, Avon
NHS Blood And Transplant
Salary: From £40,428 to £48,514 per annum
Posted: 7 days ago
Bristol, Avon
Computershare Investor Services
Salary: Up to £50,000 per annum + 25 Days Holiday + Share Plan + Pension
Posted: 19 days ago
Bournemouth
SThree
Salary: £30000 per annum + competitive
Posted: 27 days ago