Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
South West > Somerset
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 98 80 91
Rank change year-on-year -18 +11 +4
Permanent jobs citing Service Management 20 39 16
As % of all permanent IT jobs advertised in Somerset 1.48% 2.93% 1.29%
As % of the Processes & Methodologies category 1.65% 3.23% 1.47%
Number of salaries quoted 6 38 13
Somerset median annual salary £45,000 £33,250 £41,000
Median salary % change year-on-year +35.34% -18.90% -8.89%
10th Percentile £41,250 £21,250 £21,350
90th Percentile £53,750 £52,500 £48,750
South West median annual salary £45,000 £42,500 £43,000
% change year-on-year +5.88% -1.16% +7.50%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for process or methodology skills.

All Process and Methodology Skills
Somerset
Permanent vacancies with a requirement for process or methodology skills 1214 1209 1085
As % of all permanent IT jobs advertised in Somerset 90.13% 90.90% 87.15%
Number of salaries quoted 1002 1023 938
Somerset median annual salary £41,000 £40,000 £37,500
Median salary % change year-on-year +2.50% +6.67% +7.14%
10th Percentile £26,250 £26,250 £24,000
90th Percentile £58,750 £57,500 £55,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Management
Job Vacancy Trend in Somerset

Job postings citing Service Management as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Service Management in Somerset

Service Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Somerset.

Salary trend for Service Management in Somerset

Service Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Somerset region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -23 11 £45,000 +57.89%
Taunton +19 9 - -
Service Management
South West

For the 6 months to 21 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region with a requirement for Service Management.

1 11 (55.00%) .NET
2 10 (50.00%) ITIL
2 10 (50.00%) SDLC
3 9 (45.00%) Team Foundation Server
3 9 (45.00%) Problem Management
3 9 (45.00%) C#
3 9 (45.00%) Software Engineering
3 9 (45.00%) Incident Management
4 7 (35.00%) Service Delivery
4 7 (35.00%) Scrum
4 7 (35.00%) Performance Management
5 6 (30.00%) Microsoft Azure
6 5 (25.00%) ITSM
6 5 (25.00%) Finance
6 5 (25.00%) Project Management
6 5 (25.00%) Microsoft
6 5 (25.00%) Microsoft Certification
6 5 (25.00%) ITIL Certification
6 5 (25.00%) Cybersecurity
6 5 (25.00%) DevOps
6 5 (25.00%) Mentoring
6 5 (25.00%) Coaching
6 5 (25.00%) People Management
6 5 (25.00%) Service Delivery Management
6 5 (25.00%) Performance Measurement
7 3 (15.00%) Change Management
8 2 (10.00%) Publishing
8 2 (10.00%) Agile Software Development
8 2 (10.00%) Supplier Management
8 2 (10.00%) Degree

Service Management
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 6 (30.00%) Microsoft Azure
2 1 (5.00%) Amazon AWS
Development Applications
1 9 (45.00%) Team Foundation Server
General
1 5 (25.00%) Finance
2 2 (10.00%) Publishing
Job Titles
1 9 (45.00%) Applications Support
2 6 (30.00%) Service Manager
3 5 (25.00%) Delivery Manager
3 5 (25.00%) Services Delivery Manager
4 2 (10.00%) Test Manager
5 1 (5.00%) Account Manager
5 1 (5.00%) Asset and Configuration Manager
5 1 (5.00%) Change and Release Manager
5 1 (5.00%) Change Manager
5 1 (5.00%) Configuration Manager
5 1 (5.00%) IT Manager
5 1 (5.00%) Release Manager
Libraries, Frameworks & Software Standards
1 11 (55.00%) .NET
Miscellaneous
1 2 (10.00%) CMDB
Processes & Methodologies
1 10 (50.00%) ITIL
1 10 (50.00%) SDLC
2 9 (45.00%) Incident Management
2 9 (45.00%) Problem Management
2 9 (45.00%) Software Engineering
3 7 (35.00%) Performance Management
3 7 (35.00%) Scrum
3 7 (35.00%) Service Delivery
4 5 (25.00%) Coaching
4 5 (25.00%) Cybersecurity
4 5 (25.00%) DevOps
4 5 (25.00%) ITSM
4 5 (25.00%) Mentoring
4 5 (25.00%) People Management
4 5 (25.00%) Performance Measurement
4 5 (25.00%) Project Management
4 5 (25.00%) Service Delivery Management
5 3 (15.00%) Change Management
6 2 (10.00%) PRINCE2
6 2 (10.00%) SOA
Programming Languages
1 9 (45.00%) C#
Qualifications
1 5 (25.00%) ITIL Certification
1 5 (25.00%) Microsoft Certification
2 2 (10.00%) Degree
Quality Assurance & Compliance
1 2 (10.00%) SLA
Vendors
1 5 (25.00%) Microsoft