Period
to 19 November 2017

The median annual salary for an Operational Support Analyst was £31,500 in advertised job vacancies in the South East during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operational Support Analyst
England > South East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 523 576 648
Rank change year-on-year +53 +72 -12
Permanent jobs requiring an Operational Support Analyst 24 26 4
As % of all permanent IT jobs advertised in the South East 0.079% 0.074% 0.009%
As % of the Job Titles category 0.082% 0.077% 0.010%
Number of salaries quoted 24 23 3
South East median annual salary £31,500 £35,000 £42,500
Median salary % change year-on-year -10.00% -17.65% +60.38%
10th Percentile £29,750 £20,500 £28,250
90th Percentile £37,075 £35,000 £46,750
England median annual salary £31,500 £35,000 £40,000
% change year-on-year -10.00% -12.50% +39.74%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29304 33921 41438
% of permanent IT jobs with a recognized job title 96.62% 96.97% 96.90%
Number of salaries quoted 24468 28449 34555
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,750
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Operational Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Operational Support Analyst in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Operational Support Analyst in the South East

Operational Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operational Support Analyst in the South East.

Salary trend for Operational Support Analyst in the South East

Operational Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Operational Support Analyst in the South East over the 6 months to 19 November 2017.

Salary histogram for Operational Support Analyst in the South East

Operational Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operational Support Analyst within the South East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +23 22 £31,500 -10.00%
Berkshire +53 1 £28,500 -
Thames Valley +41 1 £28,500 +29.55%
Hampshire - 1 £32,500 -
Operational Support Analyst
England

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 19 November 2017, Operational Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Operational Support Analyst in the job title.

1 19 (79.17%) Service Delivery
2 18 (75.00%) C#
2 18 (75.00%) Java
2 18 (75.00%) RPG
2 18 (75.00%) .NET
2 18 (75.00%) FTP
2 18 (75.00%) SSL
2 18 (75.00%) SolarWinds
2 18 (75.00%) Software Delivery
2 18 (75.00%) Statistics
2 18 (75.00%) Release Management
2 18 (75.00%) Ticket Management
2 18 (75.00%) Dynatrace
3 4 (16.67%) Windows Server
3 4 (16.67%) VMware
3 4 (16.67%) Hyper-V
3 4 (16.67%) Windows Server 2012
3 4 (16.67%) Windows
3 4 (16.67%) SQL
4 3 (12.50%) Active Directory
4 3 (12.50%) HP
4 3 (12.50%) Dell
4 3 (12.50%) SAN
4 3 (12.50%) PowerShell
4 3 (12.50%) Data Centre
4 3 (12.50%) Microsoft Azure
4 3 (12.50%) Amazon AWS
4 3 (12.50%) SCCM
4 3 (12.50%) SCOM
4 3 (12.50%) SCVMM

Operational Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) Apache
1 1 (4.17%) IIS
1 1 (4.17%) WebLogic
1 1 (4.17%) WebLogic Portal
1 1 (4.17%) WebSphere
Applications
1 1 (4.17%) Microsoft Excel
Cloud Services
1 3 (12.50%) Amazon AWS
1 3 (12.50%) Microsoft Azure
Communications & Networking
1 18 (75.00%) FTP
1 18 (75.00%) SSL
2 3 (12.50%) SAN
3 1 (4.17%) TCP/IP
3 1 (4.17%) VoIP
3 1 (4.17%) Wi-Fi
Database & Business Intelligence
1 1 (4.17%) DB2
1 1 (4.17%) Oracle Database
1 1 (4.17%) SQL Server
General
1 1 (4.17%) Billing
1 1 (4.17%) Finance
1 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 18 (75.00%) .NET
2 1 (4.17%) WebSphere MQ
Miscellaneous
1 3 (12.50%) Data Centre
2 1 (4.17%) Analytical Skills
Operating Systems
1 4 (16.67%) Windows
1 4 (16.67%) Windows Server
1 4 (16.67%) Windows Server 2012
2 1 (4.17%) AIX
2 1 (4.17%) Windows Server 2008
Processes & Methodologies
1 19 (79.17%) Service Delivery
2 18 (75.00%) Release Management
2 18 (75.00%) Software Delivery
2 18 (75.00%) Statistics
2 18 (75.00%) Ticket Management
3 2 (8.33%) ITIL
4 1 (4.17%) Analytical Thinking
4 1 (4.17%) Change Management
4 1 (4.17%) Incident Management
4 1 (4.17%) Mobile Device Management
4 1 (4.17%) Project Management
Programming Languages
1 18 (75.00%) C#
1 18 (75.00%) Java
1 18 (75.00%) RPG
2 4 (16.67%) SQL
3 3 (12.50%) PowerShell
System Software
1 4 (16.67%) Hyper-V
2 3 (12.50%) Active Directory
3 1 (4.17%) KVM
3 1 (4.17%) Tivoli Workload Scheduler
3 1 (4.17%) VMware Infrastructure
Systems Management
1 3 (12.50%) SCCM
1 3 (12.50%) SCOM
1 3 (12.50%) SCVMM
2 1 (4.17%) Simpana
2 1 (4.17%) Tivoli
Vendors
1 18 (75.00%) Dynatrace
1 18 (75.00%) SolarWinds
2 4 (16.67%) VMware
3 3 (12.50%) Dell
3 3 (12.50%) HP
4 1 (4.17%) CommVault
4 1 (4.17%) Dell Compellent
4 1 (4.17%) IBM
4 1 (4.17%) Oracle