Period
to 24 April 2018

The median annual salary for an Operational Support Analyst was £31,500 in advertised job vacancies in England during the 6 months to 24 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operational Support Analyst
UK > England
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 1106 1109 1171
Rank change year-on-year +3 +62 +21
Permanent jobs requiring an Operational Support Analyst 54 22 83
As % of all permanent IT jobs advertised in England 0.033% 0.014% 0.043%
As % of the Job Titles category 0.034% 0.014% 0.045%
Number of salaries quoted 51 7 73
England median annual salary £31,500 £40,000 £35,000
Median salary % change year-on-year -21.25% +14.29% -12.50%
10th Percentile £25,000 £32,000 £29,000
90th Percentile £48,000 £47,500 £60,750
UK median annual salary £31,500 £40,000 £35,000
% change year-on-year -21.25% +14.29% -12.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 160,084 154,564 184,853
% of permanent IT jobs with a recognized job title 96.47% 96.57% 96.67%
Number of salaries quoted 131,892 129,374 156,743
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £80,000 £77,500 £76,250
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Operational Support Analyst
Job Vacancy Trend in England

Job postings that featured Operational Support Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Operational Support Analyst in England

Operational Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operational Support Analyst in England.

Salary trend for Operational Support Analyst in England

Operational Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Operational Support Analyst in England over the 6 months to 24 April 2018.

Salary histogram for Operational Support Analyst in England

Operational Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operational Support Analyst within the England region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East - 28 £31,500 -
London -23 17 £45,000 +12.50% 1
Midlands +4 6 £23,000 -41.03% 1
West Midlands +3 3 £19,000 -51.28% 1
East Midlands - 3 £23,000 -
South West - 2 £30,007 -
East of England -28 1 £32,500 -18.75%
Operational Support Analyst
UK

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 April 2018, Operational Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Operational Support Analyst in the job title.

1 32 (59.26%) Java
2 28 (51.85%) C#
3 27 (50.00%) Service Delivery
3 27 (50.00%) Self-Motivation
4 26 (48.15%) Ticket Management
4 26 (48.15%) Software Delivery
4 26 (48.15%) Dynatrace
4 26 (48.15%) SSL
4 26 (48.15%) .NET
4 26 (48.15%) RPG
4 26 (48.15%) FTP
4 26 (48.15%) SolarWinds
4 26 (48.15%) Statistics
4 26 (48.15%) Release Management
5 13 (24.07%) Finance
6 10 (18.52%) Linux
6 10 (18.52%) ITIL
7 9 (16.67%) Windows
8 7 (12.96%) Change Management
9 6 (11.11%) Banking
9 6 (11.11%) Microsoft
9 6 (11.11%) Unix
9 6 (11.11%) SQL
10 5 (9.26%) SQL Server
10 5 (9.26%) Degree
11 4 (7.41%) PowerShell
11 4 (7.41%) Information Security
11 4 (7.41%) Management Information System
11 4 (7.41%) Financial Institution
11 4 (7.41%) SLA

Operational Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.56%) Apache
2 2 (3.70%) Adobe Experience Manager
2 2 (3.70%) Confluence
2 2 (3.70%) IIS
2 2 (3.70%) Tomcat
2 2 (3.70%) WebSphere
2 2 (3.70%) WebSphere Application Server
3 1 (1.85%) BizTalk Server
3 1 (1.85%) CMS
3 1 (1.85%) SharePoint
3 1 (1.85%) WebLogic
3 1 (1.85%) WebLogic Portal
3 1 (1.85%) WordPress
Applications
1 4 (7.41%) Microsoft Excel
1 4 (7.41%) Microsoft Office
2 1 (1.85%) Microsoft PowerPoint
Business Applications
1 2 (3.70%) Magento
1 2 (3.70%) Remedy ITSM
1 2 (3.70%) SAP Hybris
2 1 (1.85%) Infor M3
Cloud Services
1 2 (3.70%) Amazon AWS
1 2 (3.70%) Amazon EC2
1 2 (3.70%) Amazon S3
1 2 (3.70%) Route 53
Communications & Networking
1 26 (48.15%) FTP
1 26 (48.15%) SSL
2 3 (5.56%) Firewall
3 2 (3.70%) SMS
4 1 (1.85%) TCP/IP
Database & Business Intelligence
1 5 (9.26%) SQL Server
2 4 (7.41%) Blockchain
3 2 (3.70%) Amazon RDS
3 2 (3.70%) MySQL
4 1 (1.85%) NonStop SQL
4 1 (1.85%) Oracle Database
Development Applications
1 2 (3.70%) JIRA
2 1 (1.85%) Visual Studio
General
1 13 (24.07%) Finance
2 6 (11.11%) Banking
3 4 (7.41%) Financial Institution
4 1 (1.85%) Retail
Libraries, Frameworks & Software Standards
1 26 (48.15%) .NET
2 2 (3.70%) Web Services
Miscellaneous
1 27 (50.00%) Self-Motivation
2 4 (7.41%) Management Information System
3 3 (5.56%) Analytical Skills
3 3 (5.56%) AS400
3 3 (5.56%) Computer Science
3 3 (5.56%) Derivative
3 3 (5.56%) SWIFT
4 1 (1.85%) Equity Derivative
4 1 (1.85%) Eurex
4 1 (1.85%) Hedge funds
4 1 (1.85%) iSeries
4 1 (1.85%) Mainframe
4 1 (1.85%) OTC Derivatives
4 1 (1.85%) Tandem
Operating Systems
1 10 (18.52%) Linux
2 9 (16.67%) Windows
3 6 (11.11%) Unix
4 3 (5.56%) Solaris
5 2 (3.70%) CentOS
6 1 (1.85%) Windows Server
6 1 (1.85%) Windows Server 2008
6 1 (1.85%) Windows Server 2012
Processes & Methodologies
1 27 (50.00%) Service Delivery
2 26 (48.15%) Release Management
2 26 (48.15%) Software Delivery
2 26 (48.15%) Statistics
2 26 (48.15%) Ticket Management
3 10 (18.52%) ITIL
4 7 (12.96%) Change Management
5 4 (7.41%) Information Security
5 4 (7.41%) PRINCE2
5 4 (7.41%) Problem-Solving
6 3 (5.56%) ITSM
6 3 (5.56%) Service Management
7 2 (3.70%) B2C
7 2 (3.70%) Configuration Management
7 2 (3.70%) E-Commerce
7 2 (3.70%) Incident Management
7 2 (3.70%) Problem Management
7 2 (3.70%) Project Management
7 2 (3.70%) Risk Assessment
7 2 (3.70%) Test Scripting
Programming Languages
1 32 (59.26%) Java
2 28 (51.85%) C#
3 26 (48.15%) RPG
4 6 (11.11%) SQL
5 4 (7.41%) PowerShell
6 1 (1.85%) Bash Shell
6 1 (1.85%) Perl
6 1 (1.85%) Python
6 1 (1.85%) VBA
Qualifications
1 5 (9.26%) Degree
2 3 (5.56%) CCNA
2 3 (5.56%) Cisco Certification
2 3 (5.56%) MCP
3 1 (1.85%) Computer Science Degree
Quality Assurance & Compliance
1 4 (7.41%) SLA
System Software
1 1 (1.85%) Hyper-V
1 1 (1.85%) KVM
1 1 (1.85%) VMware Infrastructure
Systems Management
1 2 (3.70%) HAProxy
1 2 (3.70%) Nagios
2 1 (1.85%) BMC PATROL
2 1 (1.85%) Control-M
Vendors
1 26 (48.15%) Dynatrace
1 26 (48.15%) SolarWinds
2 6 (11.11%) Microsoft
3 4 (7.41%) IBM
4 3 (5.56%) BMC
4 3 (5.56%) HP
4 3 (5.56%) Oracle
5 2 (3.70%) Adobe
5 2 (3.70%) ATG
5 2 (3.70%) hybris
5 2 (3.70%) New Relic
5 2 (3.70%) Red Hat
5 2 (3.70%) Remedy
5 2 (3.70%) SAP
5 2 (3.70%) ServiceNow
6 1 (1.85%) FFastFill
6 1 (1.85%) Unisys
6 1 (1.85%) VMware