Period
to 16 January 2019

The median annual salary for an Operational Support Analyst was £37,500 in advertised job vacancies in England during the 6 months to 16 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operational Support Analyst
UK > England
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 1064 1105 1123
Rank change year-on-year +41 +18 +61
Permanent jobs requiring an Operational Support Analyst 21 54 46
As % of all permanent IT jobs advertised in England 0.015% 0.033% 0.028%
As % of the Job Titles category 0.016% 0.035% 0.029%
Number of salaries quoted 20 52 36
England median annual salary £37,500 £31,500 £35,000
Median salary % change year-on-year +19.05% -10.00% -
10th Percentile £26,000 £25,000 £20,500
90th Percentile £50,125 £44,700 £58,750
UK median annual salary £37,500 £31,500 £35,000
% change year-on-year +19.05% -10.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 134,757 156,135 160,892
% of permanent IT jobs with a recognized job title 95.92% 96.14% 96.56%
Number of salaries quoted 108,803 127,864 134,938
England median annual salary £51,000 £50,000 £47,500
Median salary % change year-on-year +2.00% +5.26% -
10th Percentile £28,296 £27,500 £27,500
90th Percentile £85,000 £80,000 £77,500
UK median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +4.28%

Operational Support Analyst
Job Vacancy Trend in England

Job postings that featured Operational Support Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Operational Support Analyst in England

Operational Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operational Support Analyst in England.

Salary trend for Operational Support Analyst in England

Operational Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Operational Support Analyst in England over the 6 months to 16 January 2019.

Salary histogram for Operational Support Analyst in England

Operational Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operational Support Analyst within the England region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +43 15 £37,500 +2.74%
South East +3 4 £28,000 -11.11% 1
West Midlands +51 1 - - 1
North of England +34 1 £50,000 - 1
Midlands +29 1 - - 2
North West - 1 £50,000 - 1
Operational Support Analyst
UK

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 16 January 2019, Operational Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Operational Support Analyst in the job title.

1 9 (42.86%) SQL
2 8 (38.10%) E-Commerce
3 7 (33.33%) Business Intelligence
3 7 (33.33%) ITIL
4 6 (28.57%) Retail
5 5 (23.81%) Problem-Solving
5 5 (23.81%) Tech Ops
5 5 (23.81%) Service Management
5 5 (23.81%) .NET
6 4 (19.05%) SSL
6 4 (19.05%) ERP
6 4 (19.05%) DNS
6 4 (19.05%) Microsoft
6 4 (19.05%) Service Delivery
6 4 (19.05%) BT
6 4 (19.05%) Agile Software Development
6 4 (19.05%) Dynamics AX
6 4 (19.05%) Marketing
6 4 (19.05%) Digital Marketing
6 4 (19.05%) DevOps
6 4 (19.05%) Analytical Skills
6 4 (19.05%) Demandware
7 3 (14.29%) Google
7 3 (14.29%) SQL Server
8 2 (9.52%) Windows
8 2 (9.52%) MCSE
8 2 (9.52%) HTML
8 2 (9.52%) CSS
8 2 (9.52%) CRM
8 2 (9.52%) Symantec

Operational Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) BizTalk Server
1 1 (4.76%) SharePoint
Applications
1 1 (4.76%) Microsoft Excel
1 1 (4.76%) Microsoft Office
Business Applications
1 4 (19.05%) Dynamics AX
Cloud Services
1 2 (9.52%) Google Analytics
1 2 (9.52%) SaaS
Communications & Networking
1 4 (19.05%) DNS
1 4 (19.05%) SSL
2 2 (9.52%) SAN
3 1 (4.76%) Firewall
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 1 (4.76%) SQL Server Integration Services
General
1 6 (28.57%) Retail
2 4 (19.05%) Marketing
Libraries, Frameworks & Software Standards
1 5 (23.81%) .NET
2 2 (9.52%) CSS
2 2 (9.52%) HTML
Miscellaneous
1 4 (19.05%) Analytical Skills
2 2 (9.52%) Data Centre
2 2 (9.52%) Replication
3 1 (4.76%) Equities
3 1 (4.76%) Mobile App
3 1 (4.76%) Smart Meter
Operating Systems
1 2 (9.52%) Windows
1 2 (9.52%) Windows Server
Processes & Methodologies
1 8 (38.10%) E-Commerce
2 7 (33.33%) Business Intelligence
2 7 (33.33%) ITIL
3 5 (23.81%) Problem-Solving
3 5 (23.81%) Service Management
3 5 (23.81%) Tech Ops
4 4 (19.05%) Agile Software Development
4 4 (19.05%) DevOps
4 4 (19.05%) Digital Marketing
4 4 (19.05%) ERP
4 4 (19.05%) Service Delivery
5 2 (9.52%) Analytics
5 2 (9.52%) CRM
5 2 (9.52%) Data Centre Operations
5 2 (9.52%) E-Discovery
5 2 (9.52%) Process Improvement
6 1 (4.76%) Change Management
6 1 (4.76%) Disaster Recovery
6 1 (4.76%) Mentoring
6 1 (4.76%) Stakeholder Management
Programming Languages
1 9 (42.86%) SQL
Qualifications
1 2 (9.52%) MCSE
1 2 (9.52%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 1 (4.76%) Firmware
Systems Management
1 2 (9.52%) EMC NetWorker
1 2 (9.52%) SCCM
1 2 (9.52%) SCOM
Vendors
1 4 (19.05%) BT
1 4 (19.05%) Demandware
1 4 (19.05%) Microsoft
2 3 (14.29%) Google
3 2 (9.52%) EMC
3 2 (9.52%) Symantec
4 1 (4.76%) Apple
4 1 (4.76%) HP
4 1 (4.76%) Remedy