Period
to 15 October 2018

The median annual salary for an Operational Support Analyst was £31,500 in advertised job vacancies in England during the 6 months to 15 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operational Support Analyst
UK > England
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 1095 1109 1130
Rank change year-on-year +14 +21 +59
Permanent jobs requiring an Operational Support Analyst 35 52 75
As % of all permanent IT jobs advertised in England 0.023% 0.032% 0.042%
As % of the Job Titles category 0.024% 0.033% 0.043%
Number of salaries quoted 32 48 69
England median annual salary £31,500 £31,500 £35,000
Median salary % change year-on-year - -10.00% -3.45%
10th Percentile £21,250 £22,125 £26,850
90th Percentile £50,000 £42,150 £65,500
UK median annual salary £31,500 £31,500 £35,000
% change year-on-year - -10.00% -3.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 147,244 156,481 173,501
% of permanent IT jobs with a recognized job title 96.00% 95.91% 96.56%
Number of salaries quoted 119,668 126,297 146,874
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £27,500 £27,500 £27,000
90th Percentile £82,500 £80,000 £77,500
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Operational Support Analyst
Job Vacancy Trend in England

Job postings that featured Operational Support Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Operational Support Analyst in England

Operational Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operational Support Analyst in England.

Salary trend for Operational Support Analyst in England

Operational Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Operational Support Analyst in England over the 6 months to 15 October 2018.

Salary histogram for Operational Support Analyst in England

Operational Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operational Support Analyst within the England region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +38 23 £35,000 +7.69%
South East -5 8 £31,500 - 1
North of England +24 3 £50,000 -
North West - 3 £50,000 -
West Midlands +28 2 £32,500 +16.07%
Midlands +19 2 £32,500 +10.17%
Operational Support Analyst
UK

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 15 October 2018, Operational Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Operational Support Analyst in the job title.

1 15 (42.86%) ITIL
2 11 (31.43%) SSL
3 10 (28.57%) Service Management
3 10 (28.57%) Service Delivery
4 9 (25.71%) Java
5 8 (22.86%) SQL
6 7 (20.00%) .NET
6 7 (20.00%) C#
6 7 (20.00%) FTP
6 7 (20.00%) Microsoft
6 7 (20.00%) RPG
6 7 (20.00%) SolarWinds
6 7 (20.00%) Statistics
6 7 (20.00%) Degree
6 7 (20.00%) Computer Science
6 7 (20.00%) Release Management
6 7 (20.00%) Software Delivery
6 7 (20.00%) Dynatrace
6 7 (20.00%) Ticket Management
6 7 (20.00%) Self-Motivation
7 6 (17.14%) Tech Ops
7 6 (17.14%) Problem Management
7 6 (17.14%) Finance
7 6 (17.14%) SLA
7 6 (17.14%) Tomcat
8 5 (14.29%) E-Commerce
8 5 (14.29%) Windows
8 5 (14.29%) Linux
8 5 (14.29%) JBoss
8 5 (14.29%) Bash Shell

Operational Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.14%) Tomcat
2 5 (14.29%) JBoss
3 1 (2.86%) Apache
3 1 (2.86%) BizTalk Server
3 1 (2.86%) IIS
3 1 (2.86%) WebSphere
3 1 (2.86%) WebSphere Application Server
Applications
1 3 (8.57%) Microsoft Office
Business Applications
1 1 (2.86%) Magento
1 1 (2.86%) Remedy ITSM
1 1 (2.86%) SAP Hybris
Cloud Services
1 2 (5.71%) Google Analytics
1 2 (5.71%) SaaS
2 1 (2.86%) Amazon AWS
2 1 (2.86%) Amazon EC2
2 1 (2.86%) Amazon S3
2 1 (2.86%) Route 53
Communications & Networking
1 11 (31.43%) SSL
2 7 (20.00%) FTP
3 4 (11.43%) DNS
4 2 (5.71%) Firewall
4 2 (5.71%) SAN
4 2 (5.71%) SMS
5 1 (2.86%) VLAN
Database & Business Intelligence
1 2 (5.71%) SQL Server
2 1 (2.86%) Amazon RDS
2 1 (2.86%) MySQL
General
1 6 (17.14%) Finance
2 5 (14.29%) Marketing
3 1 (2.86%) Billing
Libraries, Frameworks & Software Standards
1 7 (20.00%) .NET
2 3 (8.57%) HTML
3 2 (5.71%) CSS
4 1 (2.86%) Flash
4 1 (2.86%) Web Services
Miscellaneous
1 7 (20.00%) Computer Science
1 7 (20.00%) Self-Motivation
2 3 (8.57%) Data Centre
3 2 (5.71%) Replication
3 2 (5.71%) Smart Meter
4 1 (2.86%) Digital Media
4 1 (2.86%) Equities
4 1 (2.86%) Mobile App
Operating Systems
1 5 (14.29%) Linux
1 5 (14.29%) Windows
2 4 (11.43%) Unix
3 2 (5.71%) Windows Server
4 1 (2.86%) CentOS
4 1 (2.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 15 (42.86%) ITIL
2 10 (28.57%) Service Delivery
2 10 (28.57%) Service Management
3 7 (20.00%) Release Management
3 7 (20.00%) Software Delivery
3 7 (20.00%) Statistics
3 7 (20.00%) Ticket Management
4 6 (17.14%) Problem Management
4 6 (17.14%) Tech Ops
5 5 (14.29%) E-Commerce
6 4 (11.43%) Agile Software Development
6 4 (11.43%) DevOps
6 4 (11.43%) Digital Marketing
6 4 (11.43%) Incident Management
7 2 (5.71%) Analytics
7 2 (5.71%) Data Centre Operations
7 2 (5.71%) E-Discovery
7 2 (5.71%) Investment Management
7 2 (5.71%) Mentoring
7 2 (5.71%) Process Improvement
Programming Languages
1 9 (25.71%) Java
2 8 (22.86%) SQL
3 7 (20.00%) C#
3 7 (20.00%) RPG
4 5 (14.29%) Bash Shell
5 1 (2.86%) JavaScript
5 1 (2.86%) PowerShell
Qualifications
1 7 (20.00%) Degree
2 2 (5.71%) Computer Science Degree
2 2 (5.71%) MCSE
2 2 (5.71%) Microsoft Certification
3 1 (2.86%) AWS Certification
3 1 (2.86%) CCNA
3 1 (2.86%) Cisco Certification
Quality Assurance & Compliance
1 6 (17.14%) SLA
System Software
1 1 (2.86%) Active Directory
1 1 (2.86%) Firmware
1 1 (2.86%) VMware Infrastructure
Systems Management
1 3 (8.57%) SCOM
2 2 (5.71%) EMC NetWorker
2 2 (5.71%) SCCM
3 1 (2.86%) HAProxy
3 1 (2.86%) Nagios
3 1 (2.86%) NetBackup
3 1 (2.86%) ServiceCenter
Vendors
1 7 (20.00%) Dynatrace
1 7 (20.00%) Microsoft
1 7 (20.00%) SolarWinds
2 4 (11.43%) Remedy
3 3 (8.57%) Google
3 3 (8.57%) Symantec
4 2 (5.71%) EMC
4 2 (5.71%) HP
5 1 (2.86%) Apple
5 1 (2.86%) ATG
5 1 (2.86%) BMC
5 1 (2.86%) hybris
5 1 (2.86%) IBM
5 1 (2.86%) New Relic
5 1 (2.86%) Oracle
5 1 (2.86%) Red Hat
5 1 (2.86%) SAP
5 1 (2.86%) ServiceNow
5 1 (2.86%) VMware