Period
to 19 January 2018

The median annual salary for an Operational Support Analyst was £31,500 in advertised job vacancies in England during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Operational Support Analyst
UK > England
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 1097 1117 1185
Rank change year-on-year +20 +68 -32
Permanent jobs requiring an Operational Support Analyst 52 46 78
As % of all permanent IT jobs advertised in England 0.032% 0.028% 0.040%
As % of the Job Titles category 0.033% 0.029% 0.041%
Number of salaries quoted 50 35 54
England median annual salary £31,500 £35,000 £35,000
Median salary % change year-on-year -10.00% - +20.17%
10th Percentile £25,000 £20,500 £27,063
90th Percentile £45,250 £61,000 £55,700
UK median annual salary £31,500 £35,000 £35,000
% change year-on-year -10.00% - +6.06%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 156,505 161,081 189,809
% of permanent IT jobs with a recognized job title 96.04% 96.48% 96.64%
Number of salaries quoted 128,219 135,101 160,226
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,250 £26,750
90th Percentile £80,000 £77,500 £76,250
UK median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Operational Support Analyst
Job Vacancy Trend in England

Job postings that featured Operational Support Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Operational Support Analyst in England

Operational Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Operational Support Analyst in England.

Salary trend for Operational Support Analyst in England

Operational Support Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Operational Support Analyst in England over the 6 months to 19 January 2018.

Salary histogram for Operational Support Analyst in England

Operational Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Operational Support Analyst within the England region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +29 32 £31,500 -10.00% 3
London +10 17 £38,500 -9.41% 2
Yorkshire +27 1 - -
West Midlands +19 1 £28,000 -
Midlands +13 1 £28,000 -
North of England +1 1 - - 2
South West - 1 - -
Operational Support Analyst
UK

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 19 January 2018, Operational Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Operational Support Analyst in the job title.

1 29 (55.77%) FTP
2 27 (51.92%) Java
2 27 (51.92%) Service Delivery
2 27 (51.92%) Release Management
3 26 (50.00%) Statistics
3 26 (50.00%) SolarWinds
3 26 (50.00%) Software Delivery
3 26 (50.00%) Ticket Management
3 26 (50.00%) RPG
3 26 (50.00%) .NET
3 26 (50.00%) C#
3 26 (50.00%) SSL
3 26 (50.00%) Dynatrace
4 14 (26.92%) SQL
5 13 (25.00%) Windows
6 11 (21.15%) Finance
7 10 (19.23%) Microsoft Office
7 10 (19.23%) Microsoft Excel
8 8 (15.38%) Degree
9 7 (13.46%) JIRA
9 7 (13.46%) Computer Science
9 7 (13.46%) Test Scripting
9 7 (13.46%) Confluence
9 7 (13.46%) Management Information System
9 7 (13.46%) B2C
10 5 (9.62%) Windows Server
10 5 (9.62%) Change Management
10 5 (9.62%) ITIL
10 5 (9.62%) Windows Server 2012
10 5 (9.62%) VMware

Operational Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.46%) Confluence
2 1 (1.92%) Apache
2 1 (1.92%) IIS
2 1 (1.92%) SharePoint
2 1 (1.92%) WebLogic
2 1 (1.92%) WebLogic Portal
2 1 (1.92%) WebSphere
2 1 (1.92%) WordPress
Applications
1 10 (19.23%) Microsoft Excel
1 10 (19.23%) Microsoft Office
2 1 (1.92%) Microsoft PowerPoint
Cloud Services
1 3 (5.77%) Amazon AWS
1 3 (5.77%) Microsoft Azure
Communications & Networking
1 29 (55.77%) FTP
2 26 (50.00%) SSL
3 3 (5.77%) SAN
4 1 (1.92%) TCP/IP
4 1 (1.92%) VoIP
4 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 3 (5.77%) Blockchain
2 1 (1.92%) DB2
2 1 (1.92%) NonStop SQL
2 1 (1.92%) Oracle Database
2 1 (1.92%) SQL Server
Development Applications
1 7 (13.46%) JIRA
General
1 11 (21.15%) Finance
2 4 (7.69%) Banking
3 3 (5.77%) Back Office
4 2 (3.85%) Financial Institution
5 1 (1.92%) Billing
5 1 (1.92%) Telecoms
Libraries, Frameworks & Software Standards
1 26 (50.00%) .NET
2 2 (3.85%) FIX Protocol
3 1 (1.92%) WebSphere MQ
Miscellaneous
1 7 (13.46%) Computer Science
1 7 (13.46%) Management Information System
2 4 (7.69%) Analytical Skills
2 4 (7.69%) Data Centre
2 4 (7.69%) Derivative
3 1 (1.92%) AS400
3 1 (1.92%) Equity Derivative
3 1 (1.92%) Eurex
3 1 (1.92%) Mainframe
3 1 (1.92%) OTC Derivatives
3 1 (1.92%) SWIFT
3 1 (1.92%) Tandem
Operating Systems
1 13 (25.00%) Windows
2 5 (9.62%) Windows Server
2 5 (9.62%) Windows Server 2012
3 3 (5.77%) Unix
4 2 (3.85%) Linux
4 2 (3.85%) Windows Server 2008
5 1 (1.92%) AIX
5 1 (1.92%) Windows 10
Processes & Methodologies
1 27 (51.92%) Release Management
1 27 (51.92%) Service Delivery
2 26 (50.00%) Software Delivery
2 26 (50.00%) Statistics
2 26 (50.00%) Ticket Management
3 7 (13.46%) B2C
3 7 (13.46%) Test Scripting
4 5 (9.62%) Change Management
4 5 (9.62%) ITIL
5 4 (7.69%) Problem Management
6 2 (3.85%) Incident Management
6 2 (3.85%) ITIL V3
6 2 (3.85%) ITSM
6 2 (3.85%) Project Management
7 1 (1.92%) Fault Analysis
7 1 (1.92%) Low Latency
7 1 (1.92%) Mentoring
7 1 (1.92%) Mobile Device Management
7 1 (1.92%) People Management
7 1 (1.92%) Root Cause Analysis
Programming Languages
1 27 (51.92%) Java
2 26 (50.00%) C#
2 26 (50.00%) RPG
3 14 (26.92%) SQL
4 3 (5.77%) PowerShell
5 1 (1.92%) Perl
5 1 (1.92%) Python
5 1 (1.92%) VBA
Qualifications
1 8 (15.38%) Degree
Quality Assurance & Compliance
1 1 (1.92%) SLA
System Software
1 4 (7.69%) Active Directory
1 4 (7.69%) Hyper-V
2 1 (1.92%) KVM
2 1 (1.92%) Tivoli Workload Scheduler
2 1 (1.92%) VMware ESXi
2 1 (1.92%) VMware Infrastructure
Systems Management
1 3 (5.77%) SCCM
1 3 (5.77%) SCOM
1 3 (5.77%) SCVMM
2 2 (3.85%) Control-M
3 1 (1.92%) BMC PATROL
3 1 (1.92%) Simpana
3 1 (1.92%) Tivoli
Vendors
1 26 (50.00%) Dynatrace
1 26 (50.00%) SolarWinds
2 5 (9.62%) VMware
3 4 (7.69%) HP
4 3 (5.77%) Dell
4 3 (5.77%) Microsoft
4 3 (5.77%) Salesforce.com
5 2 (3.85%) BMC
5 2 (3.85%) IBM
6 1 (1.92%) CommVault
6 1 (1.92%) Dell Compellent
6 1 (1.92%) FFastFill
6 1 (1.92%) Oracle
6 1 (1.92%) Unisys