ITIL Job Trends in the South East

ITIL (Information Technology Infrastructure Library)
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 11 May 2026, with comparisons to the same periods in the previous two years.

6 months to
11 May 2026
Same period 2025 Same period 2024
Rank 77 56 38
Rank change year-on-year -21 -18 +6
Permanent jobs citing ITIL 294 330 830
As % of all permanent jobs in the South East 2.05% 4.27% 5.05%
As % of the Processes & Methodologies category 2.84% 4.72% 6.00%
Number of salaries quoted 198 234 643
10th Percentile £30,713 £27,000 £27,800
25th Percentile £36,563 £35,000 £32,750
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - +11.11%
75th Percentile £72,500 £62,188 £58,750
90th Percentile £85,375 £71,400 £65,000
England median annual salary £54,000 £50,000 £48,500
% change year-on-year +8.00% +3.09% +2.11%

All Process & Methodology Skills
South East

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 10,363 6,985 13,843
As % of all permanent jobs advertised in the South East 72.14% 90.40% 84.21%
Number of salaries quoted 7,003 3,431 9,846
10th Percentile £30,000 £28,250 £27,500
25th Percentile £39,328 £36,250 £36,250
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -9.09%
75th Percentile £70,000 £68,750 £65,000
90th Percentile £85,000 £83,750 £77,500
England median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -12.00%

ITIL
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in the South East.

ITIL job vacancy trend in the South East

ITIL
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing ITIL.

Salary distribution trend for jobs in the South East citing ITIL

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 11 May 2026.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 11 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley 0 132 £50,000 +5.26% 53
Buckinghamshire +16 70 £60,000 +4.35% 29
Kent +1 57 £50,000 +9.29% 5
Hampshire -41 56 £46,000 -3.16% 41
Berkshire -12 41 £60,000 +60.00% 18
Surrey -23 40 £65,000 +18.18% 12
Oxfordshire -26 21 £35,000 -33.33% 8
West Sussex -22 8 £70,000 -3.45% 4
ITIL
England

ITIL
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 37 (12.59%) Microsoft Exchange
2 22 (7.48%) SharePoint
3 6 (2.04%) OpenStack
4 3 (1.02%) Apache
4 3 (1.02%) Confluence
5 2 (0.68%) CMS
6 1 (0.34%) IIS
6 1 (0.34%) Tomcat
6 1 (0.34%) WordPress
Applications
1 30 (10.20%) Microsoft Office
2 11 (3.74%) Microsoft Project
3 4 (1.36%) Microsoft PowerPoint
4 3 (1.02%) Microsoft Excel
5 1 (0.34%) Acrobat
5 1 (0.34%) MS Visio
Business Applications
1 3 (1.02%) Remedy ITSM
2 2 (0.68%) Dynamics AX
2 2 (0.68%) Dynamics NAV
3 1 (0.34%) Elite 3E
3 1 (0.34%) Unit4 Business World
Cloud Services
1 119 (40.48%) Microsoft 365
2 101 (34.35%) Azure
3 41 (13.95%) AWS
4 32 (10.88%) Entra ID
5 17 (5.78%) Power Platform
6 12 (4.08%) Google Workspace
7 11 (3.74%) Nutanix
8 10 (3.40%) Azure Sentinel
9 8 (2.72%) PowerApps
10 7 (2.38%) Azure DevOps
10 7 (2.38%) Cloudflare
10 7 (2.38%) OneDrive
11 5 (1.70%) GCP
12 4 (1.36%) Azure Data Factory
12 4 (1.36%) Microsoft Purview
12 4 (1.36%) SaaS
13 3 (1.02%) IaaS
13 3 (1.02%) PaaS
13 3 (1.02%) Power Automate
14 2 (0.68%) GitHub
Communications & Networking
1 48 (16.33%) Firewall
2 44 (14.97%) DNS
3 39 (13.27%) VPN
4 36 (12.24%) DHCP
5 18 (6.12%) TCP/IP
5 18 (6.12%) VLAN
6 17 (5.78%) WAN
7 16 (5.44%) Remote Desktop
8 15 (5.10%) LAN
9 13 (4.42%) Wireless
10 12 (4.08%) VoIP
11 10 (3.40%) SAN
12 8 (2.72%) iSCSI
12 8 (2.72%) SSL
13 7 (2.38%) BGP
14 6 (2.04%) IPsec
14 6 (2.04%) Wi-Fi
15 5 (1.70%) Network Security
16 3 (1.02%) 4G
16 3 (1.02%) NAS
Database & Business Intelligence
1 30 (10.20%) SQL Server
2 14 (4.76%) MySQL
3 12 (4.08%) PostgreSQL
4 6 (2.04%) Power BI
5 5 (1.70%) Data Warehouse
6 4 (1.36%) Relational Database
7 3 (1.02%) SQL Server Integration Services
8 2 (0.68%) Crystal Reports
Development Applications
1 34 (11.56%) JIRA
2 4 (1.36%) Zephyr
3 3 (1.02%) GitLab
4 1 (0.34%) Bitbucket
4 1 (0.34%) Git
4 1 (0.34%) ScriptRunner
4 1 (0.34%) Selenium
General
1 132 (44.90%) Social Skills
2 42 (14.29%) Analytical Skills
2 42 (14.29%) Finance
3 30 (10.20%) Organisational Skills
4 15 (5.10%) Documentation Skills
5 13 (4.42%) Presentation Skills
6 12 (4.08%) French Language
7 9 (3.06%) Inclusion and Diversity
7 9 (3.06%) Retail
8 8 (2.72%) Manufacturing
8 8 (2.72%) Marketing
9 6 (2.04%) Public Sector
10 5 (1.70%) Influencing Skills
11 4 (1.36%) Legal
12 3 (1.02%) Aerospace
12 3 (1.02%) Games
12 3 (1.02%) Swedish Language
13 2 (0.68%) Automotive
13 2 (0.68%) Italian Language
13 2 (0.68%) Japanese Language
Job Titles
1 51 (17.35%) Analyst
2 44 (14.97%) IT Support
3 38 (12.93%) Senior
4 28 (9.52%) Support Engineer
5 27 (9.18%) Service Analyst
6 26 (8.84%) 2nd Line Support
6 26 (8.84%) Lead
7 24 (8.16%) IT Engineer
8 23 (7.82%) Service Desk Analyst
9 20 (6.80%) Service Manager
10 18 (6.12%) Applications Support
11 17 (5.78%) Support Analyst
12 16 (5.44%) Head of IT
12 16 (5.44%) IT Support Engineer
13 14 (4.76%) IT Manager
14 13 (4.42%) Infrastructure Engineer
15 12 (4.08%) Applications Support Analyst
16 11 (3.74%) 2nd Line Engineer
16 11 (3.74%) Operations Manager
16 11 (3.74%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 7 (2.38%) .NET
2 6 (2.04%) CSS
2 6 (2.04%) HTML
3 3 (1.02%) REST
4 2 (0.68%) JSON
5 1 (0.34%) Ajax
5 1 (0.34%) CodeIgniter
5 1 (0.34%) CSS3
5 1 (0.34%) HTML5
5 1 (0.34%) jQuery
5 1 (0.34%) Laravel
5 1 (0.34%) OAuth
5 1 (0.34%) Oracle GoldenGate
5 1 (0.34%) SOAP
5 1 (0.34%) Web Services
5 1 (0.34%) XML
5 1 (0.34%) XSLT
Miscellaneous
1 21 (7.14%) Management Information System
2 20 (6.80%) Data Centre
3 15 (5.10%) Hybrid Cloud
4 12 (4.08%) Onboarding
5 10 (3.40%) Cloud Native
5 10 (3.40%) Self-Motivation
6 9 (3.06%) Enterprise Software
7 8 (2.72%) Public Cloud
8 7 (2.38%) Analytical Mindset
8 7 (2.38%) Clustering
8 7 (2.38%) Replication
9 6 (2.04%) PKI
9 6 (2.04%) Product Ownership
9 6 (2.04%) Security Operations Centre
9 6 (2.04%) Video Conferencing
10 5 (1.70%) Cyber Security Posture
11 4 (1.36%) Social Media
12 3 (1.02%) Cyber Defence
12 3 (1.02%) Fibre Optics
12 3 (1.02%) Linux Command Line
Operating Systems
1 90 (30.61%) Windows
2 57 (19.39%) Windows Server
3 38 (12.93%) Linux
4 11 (3.74%) Red Hat Enterprise Linux
5 5 (1.70%) Android
5 5 (1.70%) Apple iOS
5 5 (1.70%) CentOS
6 3 (1.02%) Debian
6 3 (1.02%) VMS
6 3 (1.02%) Windows 10
6 3 (1.02%) Windows Server 2016
7 2 (0.68%) AIX
8 1 (0.34%) Unix
8 1 (0.34%) Windows Server 2012
8 1 (0.34%) Windows Server 2019
Processes & Methodologies
1 88 (29.93%) ITSM
2 68 (23.13%) Service Management
3 67 (22.79%) Problem-Solving
4 63 (21.43%) Continuous Improvement
5 55 (18.71%) Service Delivery
6 50 (17.01%) Customer Service
7 44 (14.97%) Change Management
8 42 (14.29%) Cybersecurity
9 40 (13.61%) Agile
10 36 (12.24%) DevOps
10 36 (12.24%) Project Management
11 31 (10.54%) Decision-Making
12 30 (10.20%) Incident Management
12 30 (10.20%) Project Delivery
13 29 (9.86%) Stakeholder Management
14 27 (9.18%) Computer Science
15 26 (8.84%) Business Strategy
15 26 (8.84%) Disaster Recovery
16 25 (8.50%) IT Strategy
16 25 (8.50%) Logistics
Programming Languages
1 29 (9.86%) PowerShell
2 28 (9.52%) SQL
3 19 (6.46%) Python
4 15 (5.10%) Bash
5 9 (3.06%) C#
5 9 (3.06%) JavaScript
6 7 (2.38%) Korn
7 3 (1.02%) Perl
8 2 (0.68%) C
8 2 (0.68%) Go
8 2 (0.68%) R
8 2 (0.68%) Ruby
8 2 (0.68%) TypeScript
9 1 (0.34%) Bicep
9 1 (0.34%) Data Analysis Expressions
9 1 (0.34%) Groovy
9 1 (0.34%) Kusto Query Language
9 1 (0.34%) PHP
9 1 (0.34%) Shell Script
Qualifications
1 66 (22.45%) Degree
2 31 (10.54%) Security Cleared
3 24 (8.16%) DBS Check
4 22 (7.48%) SC Cleared
5 17 (5.78%) Microsoft Certification
6 15 (5.10%) MCSE
7 14 (4.76%) Computer Science Degree
8 13 (4.42%) ITIL Foundation Certificate
9 12 (4.08%) AWS Certification
9 12 (4.08%) ITIL Certification
10 11 (3.74%) DV Cleared
11 9 (3.06%) Cisco Certification
12 8 (2.72%) CompTIA Security+
12 8 (2.72%) PMI Certification
12 8 (2.72%) PMP
13 7 (2.38%) PRINCE2 Practitioner
14 6 (2.04%) CISSP
15 5 (1.70%) Azure Certification
15 5 (1.70%) BPSS Clearance
16 4 (1.36%) CCNA
Quality Assurance & Compliance
1 40 (13.61%) SLA
2 21 (7.14%) QA
3 11 (3.74%) Cyber Essentials
4 9 (3.06%) ISO/IEC 27001
5 6 (2.04%) Data Quality
5 6 (2.04%) ISO 9001
6 4 (1.36%) ISO/IEC 20000
6 4 (1.36%) PCI DSS
6 4 (1.36%) Sarbanes-Oxley
7 3 (1.02%) GDPR
8 2 (0.68%) GRC
8 2 (0.68%) ISO 22301
9 1 (0.34%) COBIT
9 1 (0.34%) Cyber Essentials PLUS
9 1 (0.34%) Def Stans
9 1 (0.34%) ITGC
9 1 (0.34%) NIST
System Software
1 90 (30.61%) Active Directory
2 35 (11.90%) Hyper-V
3 26 (8.84%) VMware Infrastructure
4 17 (5.78%) Docker
5 8 (2.72%) Citrix Hypervisor
6 4 (1.36%) KVM
6 4 (1.36%) Virtual Desktop
7 3 (1.02%) BitLocker
7 3 (1.02%) Slurm Workload Manager
7 3 (1.02%) Terminal Services
7 3 (1.02%) VMware ESXi
8 2 (0.68%) Samba
8 2 (0.68%) Virtual Servers
8 2 (0.68%) VMware NSX
9 1 (0.34%) Oracle RAC
9 1 (0.34%) Virtual Machines
Systems Management
1 30 (10.20%) Microsoft Intune
2 26 (8.84%) SCCM
3 14 (4.76%) Kubernetes
4 9 (3.06%) Backup Exec
5 8 (2.72%) Ansible
5 8 (2.72%) ZABBIX
6 7 (2.38%) Graylog
6 7 (2.38%) Puppet
6 7 (2.38%) Terraform
7 4 (1.36%) Jamf Pro
7 4 (1.36%) Proxmox
7 4 (1.36%) SmoothWall
8 3 (1.02%) Grafana
9 2 (0.68%) Dell DRAC
9 2 (0.68%) Netcool
9 2 (0.68%) vCenter Server
9 2 (0.68%) VxRail
10 1 (0.34%) Oracle Enterprise Manager
10 1 (0.34%) Oracle RMAN
10 1 (0.34%) WSUS
Vendors
1 134 (45.58%) Microsoft
2 46 (15.65%) ServiceNow
3 28 (9.52%) VMware
4 18 (6.12%) Dell
4 18 (6.12%) Veeam
5 17 (5.78%) Google
6 15 (5.10%) Palo Alto
7 12 (4.08%) Cisco
8 11 (3.74%) BMC
9 10 (3.40%) HP
9 10 (3.40%) Salesforce
10 8 (2.72%) Dell Compellent
10 8 (2.72%) Meraki
10 8 (2.72%) Nimble Storage
10 8 (2.72%) Oracle
10 8 (2.72%) Qualys
10 8 (2.72%) Red Hat
10 8 (2.72%) SonicWALL
11 7 (2.38%) Fortinet
11 7 (2.38%) HubSpot