Period
to 20 September 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 September 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > South East
6 months to
20 Sep 2020
Same period 2019 Same period 2018
Rank 47 21 29
Rank change year-on-year -26 +8 -3
Permanent jobs citing ITIL 423 2,250 2,146
As % of all permanent jobs advertised in the South East 5.17% 8.66% 7.27%
As % of the Processes & Methodologies category 5.63% 9.53% 8.05%
Number of salaries quoted 338 1,564 1,644
Median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% +5.88%
10th Percentile £28,350 £26,250 £25,750
90th Percentile £90,000 £72,500 £69,700
England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 7,508 23,613 26,671
As % of all permanent IT jobs advertised in the South East 91.75% 90.84% 90.33%
Number of salaries quoted 6,092 18,880 22,036
Median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% +5.56%
10th Percentile £32,500 £28,000 £28,500
90th Percentile £75,000 £75,000 £70,250
England median annual salary £57,500 £52,500 £50,000
% change year-on-year +9.52% +5.00% -

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 20 September 2020.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 20 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -38 110 £50,000 +5.26% 22
Hampshire -31 105 £45,000 +11.11% 26
Surrey -22 73 £55,000 +10.00% 7
Berkshire -39 59 £53,750 +13.16% 11
Buckinghamshire -12 40 £50,000 - 9
Kent +10 32 £40,000 +6.67% 11
East Sussex +4 31 £58,750 +2.17% 5
West Sussex -42 24 £48,000 +1.05% 3
Middlesex +18 16 £55,000 +61.76% 1
Oxfordshire -8 11 £44,000 +17.65% 2
ITIL
England

For the 6 months to 20 September 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 108 (25.53%) Service Management
2 105 (24.82%) Windows
3 103 (24.35%) VMware
4 98 (23.17%) Agile Software Development
5 92 (21.75%) Microsoft
6 89 (21.04%) Finance
7 83 (19.62%) Azure
8 82 (19.39%) Active Directory
9 81 (19.15%) Service Delivery
10 77 (18.20%) SLA
11 76 (17.97%) Project Management
12 74 (17.49%) Security Cleared
13 72 (17.02%) Office 365
14 69 (16.31%) SC Cleared
15 65 (15.37%) ITSM
16 63 (14.89%) VMware Infrastructure
17 62 (14.66%) Cisco
17 62 (14.66%) SQL Server
18 60 (14.18%) SQL
19 58 (13.71%) Degree
20 57 (13.48%) Firewall
20 57 (13.48%) ServiceNow
21 52 (12.29%) Windows Server
22 49 (11.58%) WAN
23 48 (11.35%) ITIL Certification
23 48 (11.35%) Problem-Solving
24 44 (10.40%) SCCM
24 44 (10.40%) Presales
25 43 (10.17%) Problem Management
26 41 (9.69%) Remedy

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (6.86%) IIS
2 26 (6.15%) MS Exchange
3 20 (4.73%) SharePoint
4 17 (4.02%) SAS
5 16 (3.78%) Skype for Business
6 15 (3.55%) Tomcat
6 15 (3.55%) WebSphere
7 8 (1.89%) Elasticsearch
7 8 (1.89%) Exchange Server 2013
8 7 (1.65%) Exchange Server 2010
9 2 (0.47%) Confluence
10 1 (0.24%) Apache
10 1 (0.24%) BizTalk Server
10 1 (0.24%) CMS
10 1 (0.24%) IBM Domino
10 1 (0.24%) Sitecore CMS
Applications
1 33 (7.80%) Microsoft Office
2 4 (0.95%) Microsoft Project
3 3 (0.71%) Microsoft Excel
4 2 (0.47%) MS Visio
5 1 (0.24%) Microsoft PowerPoint
Business Applications
1 31 (7.33%) Remedy ITSM
2 15 (3.55%) SAP GTS
3 9 (2.13%) SAP ERP
4 7 (1.65%) Dynamics CRM
5 5 (1.18%) Dynamics NAV
5 5 (1.18%) SAP LE
5 5 (1.18%) SAP SD
6 3 (0.71%) Sparx Enterprise Architect
7 2 (0.47%) Dynamics AX
7 2 (0.47%) NetSuite
8 1 (0.24%) Oracle Financials
8 1 (0.24%) SAP CO
8 1 (0.24%) SAP FI
8 1 (0.24%) SAP FI/CO
8 1 (0.24%) SAP IS-U
8 1 (0.24%) Unit4 Business World
Cloud Services
1 83 (19.62%) Azure
2 72 (17.02%) Office 365
3 38 (8.98%) AWS
4 34 (8.04%) SaaS
5 31 (7.33%) IaaS
6 29 (6.86%) PaaS
7 21 (4.96%) Cloud Computing
8 12 (2.84%) Dynamics 365
9 11 (2.60%) Azure Active Directory
10 5 (1.18%) OneDrive
11 4 (0.95%) Power Platform
12 3 (0.71%) Apigee
13 2 (0.47%) Amazon Glacier
13 2 (0.47%) Amazon S3
13 2 (0.47%) Google Docs
13 2 (0.47%) Logic Apps
13 2 (0.47%) PowerApps
14 1 (0.24%) Amazon ECS
14 1 (0.24%) AWS Lambda
14 1 (0.24%) Slack
Communications & Networking
1 57 (13.48%) Firewall
2 49 (11.58%) WAN
3 37 (8.75%) LAN
4 33 (7.80%) VPN
5 24 (5.67%) DNS
6 23 (5.44%) MPLS
7 19 (4.49%) DHCP
7 19 (4.49%) Skype
8 15 (3.55%) SSL
8 15 (3.55%) Wireless
9 14 (3.31%) Network Security
9 14 (3.31%) TCP/IP
10 13 (3.07%) VoIP
11 10 (2.36%) VLAN
12 7 (1.65%) Internet
13 6 (1.42%) Cisco ASA
14 5 (1.18%) HTTP
14 5 (1.18%) SAN
14 5 (1.18%) VSAN
14 5 (1.18%) Wi-Fi
Database & Business Intelligence
1 62 (14.66%) SQL Server
2 16 (3.78%) DB2
2 16 (3.78%) MySQL
3 15 (3.55%) BusinessObjects
4 11 (2.60%) Data Warehouse
5 6 (1.42%) RDBMS
5 6 (1.42%) Relational Database
6 4 (0.95%) Oracle Database
7 2 (0.47%) Oracle Database 11g
7 2 (0.47%) Power BI
8 1 (0.24%) BusinessObjects Business Intelligence
8 1 (0.24%) MongoDB
8 1 (0.24%) SAP BW
8 1 (0.24%) SAP Data Services
8 1 (0.24%) SAP HANA
8 1 (0.24%) SQL Server Integration Services
8 1 (0.24%) SQL Server Reporting Services
8 1 (0.24%) Sybase ASE
Development Applications
1 10 (2.36%) Selenium
1 10 (2.36%) WebDriver
2 8 (1.89%) JIRA
3 5 (1.18%) Selenium IDE
4 3 (0.71%) MagicDraw
4 3 (0.71%) Rational DOORS
5 2 (0.47%) Cucumber
6 1 (0.24%) Ant
6 1 (0.24%) Artifactory
6 1 (0.24%) Jenkins
6 1 (0.24%) JMeter
6 1 (0.24%) LoadRunner
6 1 (0.24%) Maven
6 1 (0.24%) MSTest
6 1 (0.24%) Postman
6 1 (0.24%) Ranorex
6 1 (0.24%) Robot Framework
6 1 (0.24%) SoapUI
6 1 (0.24%) Team Foundation Server
6 1 (0.24%) Visual Studio
General
1 89 (21.04%) Finance
2 20 (4.73%) Telecoms
3 19 (4.49%) Public Sector
4 9 (2.13%) Manufacturing
5 8 (1.89%) Banking
6 6 (1.42%) Aerospace
6 6 (1.42%) Retail
7 5 (1.18%) Legal
8 4 (0.95%) Back Office
9 3 (0.71%) Avionics
9 3 (0.71%) Pharmaceutical
10 2 (0.47%) Advertising
10 2 (0.47%) Billing
10 2 (0.47%) Games
10 2 (0.47%) Law
10 2 (0.47%) Marketing
11 1 (0.24%) Front Office
11 1 (0.24%) Local Government
11 1 (0.24%) Military
Job Titles
1 46 (10.87%) Analyst
2 41 (9.69%) IT Manager
3 35 (8.27%) Architect
4 34 (8.04%) Team Leader
5 30 (7.09%) Consultant
5 30 (7.09%) Support Engineer
6 26 (6.15%) Service Manager
7 25 (5.91%) Infrastructure Engineer
8 19 (4.49%) Senior Consultant
8 19 (4.49%) Solutions Architect
9 18 (4.26%) Network Engineer
9 18 (4.26%) Technical Consultant
10 16 (3.78%) Business Analyst
11 15 (3.55%) 2nd Line Support
11 15 (3.55%) Enterprise Solutions Architect
11 15 (3.55%) Infrastructure Team Leader
11 15 (3.55%) IT Services Manager
11 15 (3.55%) Remedy Consultant
11 15 (3.55%) Senior Remedy Consultant
11 15 (3.55%) Senior Technical Consultant
Libraries, Frameworks & Software Standards
1 24 (5.67%) .NET
2 22 (5.20%) Web Services
3 19 (4.49%) XML
4 18 (4.26%) LDAP
5 16 (3.78%) CSS
5 16 (3.78%) EDI
5 16 (3.78%) HTML
5 16 (3.78%) SOAP
6 15 (3.55%) Ajax
7 5 (1.18%) EDIFACT
8 3 (0.71%) OAuth
8 3 (0.71%) SAML
9 1 (0.24%) Flash
9 1 (0.24%) Gherkin
9 1 (0.24%) JSON
9 1 (0.24%) Node.js
9 1 (0.24%) ODBC
9 1 (0.24%) Regular Expression
9 1 (0.24%) YAML
Miscellaneous
1 34 (8.04%) Data Centre
2 30 (7.09%) Management Information System
3 24 (5.67%) Analytical Skills
4 18 (4.26%) CMDB
5 13 (3.07%) Self-Motivation
6 12 (2.84%) Public Cloud
7 10 (2.36%) Private Cloud
8 9 (2.13%) Hybrid Cloud
9 7 (1.65%) Video Conferencing
10 6 (1.42%) User Experience
10 6 (1.42%) Virtual Team
11 5 (1.18%) Client/Server
11 5 (1.18%) Data Protection Act
11 5 (1.18%) iPhone
12 4 (0.95%) Clustering
12 4 (0.95%) Driving Licence
12 4 (0.95%) PMI
13 3 (0.71%) Cyberattack
13 3 (0.71%) Fat Client
13 3 (0.71%) Security Operations Centre
Operating Systems
1 105 (24.82%) Windows
2 52 (12.29%) Windows Server
3 28 (6.62%) Windows Server 2012
4 26 (6.15%) Linux
4 26 (6.15%) Windows Server 2016
5 23 (5.44%) Windows 10
6 11 (2.60%) Windows 7
7 10 (2.36%) Unix
7 10 (2.36%) Windows Server 2008
7 10 (2.36%) Windows Server 2019
8 5 (1.18%) Android
8 5 (1.18%) Solaris
9 3 (0.71%) Windows 8
10 1 (0.24%) Apple iOS
10 1 (0.24%) Check Point GAiA
10 1 (0.24%) Debian
10 1 (0.24%) Windows Server 2003
Processes & Methodologies
1 108 (25.53%) Service Management
2 98 (23.17%) Agile Software Development
3 81 (19.15%) Service Delivery
4 76 (17.97%) Project Management
5 65 (15.37%) ITSM
6 48 (11.35%) Problem-Solving
7 44 (10.40%) Presales
8 43 (10.17%) Problem Management
9 40 (9.46%) PRINCE2
10 39 (9.22%) Information Security
11 37 (8.75%) Line Management
12 36 (8.51%) ITIL V3
13 35 (8.27%) Infrastructure Engineering
13 35 (8.27%) Mentoring
13 35 (8.27%) Project Delivery
14 33 (7.80%) Incident Management
15 32 (7.57%) TOGAF
16 29 (6.86%) ERP
17 28 (6.62%) Risk Management
17 28 (6.62%) Stakeholder Management
Programming Languages
1 60 (14.18%) SQL
2 27 (6.38%) PowerShell
3 23 (5.44%) JavaScript
4 19 (4.49%) Java
5 11 (2.60%) C#
6 9 (2.13%) C
7 6 (1.42%) T-SQL
8 3 (0.71%) Bash Shell
8 3 (0.71%) Ruby
9 2 (0.47%) Python
10 1 (0.24%) COBOL
10 1 (0.24%) Formula Language
10 1 (0.24%) Java 8
10 1 (0.24%) LotusScript
10 1 (0.24%) Perl
10 1 (0.24%) VB
10 1 (0.24%) VBA
Qualifications
1 74 (17.49%) Security Cleared
2 69 (16.31%) SC Cleared
3 58 (13.71%) Degree
4 48 (11.35%) ITIL Certification
5 34 (8.04%) Microsoft Certification
6 31 (7.33%) Cisco Certification
7 27 (6.38%) DV Cleared
8 26 (6.15%) CCNA
9 23 (5.44%) MCSE
10 20 (4.73%) CISSP
11 16 (3.78%) MCP
12 15 (3.55%) CCNP
13 14 (3.31%) MCSA
14 12 (2.84%) CISA
15 11 (2.60%) CISM
15 11 (2.60%) ISTQB
15 11 (2.60%) VMware Certified Professional (VCP)
16 8 (1.89%) A+ Certification
16 8 (1.89%) ISEB
17 5 (1.18%) PMI Certification
Quality Assurance & Compliance
1 77 (18.20%) SLA
2 33 (7.80%) Sarbanes-Oxley
3 28 (6.62%) COBIT
4 26 (6.15%) ISO/IEC 27001
5 14 (3.31%) GDPR
5 14 (3.31%) QA
6 13 (3.07%) PCI DSS
7 12 (2.84%) NIST
8 7 (1.65%) Cyber Essentials
8 7 (1.65%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 7 (1.65%) PMO
9 5 (1.18%) COSO
10 4 (0.95%) ISO/IEC 20000
11 2 (0.47%) Data Quality
12 1 (0.24%) Good Clinical Practice
12 1 (0.24%) ISO 9001
System Software
1 82 (19.39%) Active Directory
2 63 (14.89%) VMware Infrastructure
3 33 (7.80%) Hyper-V
4 15 (3.55%) VMware ESXi
5 14 (3.31%) vSphere
6 10 (2.36%) Virtual Servers
7 8 (1.89%) Firmware
8 7 (1.65%) XenApp
9 5 (1.18%) Terminal Server
9 5 (1.18%) VMware NSX
10 4 (0.95%) Docker
10 4 (0.95%) Microsoft Virtual Server
10 4 (0.95%) XenDesktop
11 2 (0.47%) Virtual Machines
11 2 (0.47%) VirtualBox
12 1 (0.24%) Microsoft App-V
Systems Management
1 44 (10.40%) SCCM
2 18 (4.26%) SCOM
3 17 (4.02%) WSUS
4 15 (3.55%) HP UCMDB
5 13 (3.07%) Microsoft Intune
6 8 (1.89%) Single Sign-On
7 5 (1.18%) HP Quality Center
8 4 (0.95%) Kubernetes
9 3 (0.71%) Ansible
9 3 (0.71%) CA Single Sign-On
9 3 (0.71%) FortiGate
9 3 (0.71%) Terraform
9 3 (0.71%) vCenter Server
10 2 (0.47%) EMC NetWorker
10 2 (0.47%) Puppet
10 2 (0.47%) QRadar
11 1 (0.24%) Failover Clustering
11 1 (0.24%) Galera Cluster
11 1 (0.24%) Microsoft Clustering
11 1 (0.24%) Salt
Vendors
1 103 (24.35%) VMware
2 92 (21.75%) Microsoft
3 62 (14.66%) Cisco
4 57 (13.48%) ServiceNow
5 41 (9.69%) Remedy
6 38 (8.98%) HP
7 36 (8.51%) SAP
8 29 (6.86%) Citrix
9 27 (6.38%) Oracle
10 19 (4.49%) IBM
11 18 (4.26%) CA
12 17 (4.02%) BMC
12 17 (4.02%) PeopleSoft
13 15 (3.55%) Hyperion
13 15 (3.55%) Siebel
14 12 (2.84%) CheckPoint
14 12 (2.84%) Palo Alto
15 8 (1.89%) EMC
15 8 (1.89%) Meraki
16 6 (1.42%) Red Hat