Period
to 30 July 2021

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 30 July 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > South East
6 months to
30 Jul 2021
Same period 2020 Same period 2019
Rank 41 46 22
Rank change year-on-year +5 -24 +8
Permanent jobs citing ITIL 1,020 622 2,238
As % of all permanent jobs advertised in the South East 6.19% 5.25% 8.47%
As % of the Processes & Methodologies category 6.62% 5.71% 9.22%
Number of salaries quoted 756 495 1,645
10th Percentile £25,500 £28,000 £26,250
25th Percentile £31,625 £37,500 £32,500
Median annual salary (50th Percentile) £47,000 £50,000 £45,500
Median % change year-on-year -6.00% +9.89% +1.11%
75th Percentile £62,813 £63,750 £61,250
90th Percentile £75,222 £75,000 £71,250
England median annual salary £45,000 £50,000 £45,000
% change year-on-year -10.00% +11.11% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 15,419 10,895 24,264
As % of all permanent IT jobs advertised in the South East 93.60% 91.90% 91.81%
Number of salaries quoted 10,937 8,948 19,830
10th Percentile £32,500 £31,250 £28,250
25th Percentile £40,301 £38,750 £36,250
Median annual salary (50th Percentile) £52,500 £50,000 £50,000
Median % change year-on-year +5.00% - +5.26%
75th Percentile £66,000 £65,000 £62,500
90th Percentile £78,750 £76,250 £75,000
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 30 July 2021.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 30 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +4 334 £52,250 +7.18% 98
Hampshire -18 218 £45,000 - 31
Surrey +3 183 £47,000 -10.48% 22
Berkshire -15 149 £52,000 +1.46% 41
Buckinghamshire +16 137 £47,000 -14.55% 30
West Sussex +35 135 £47,500 -2.06% 10
East Sussex +15 85 £45,000 -7.22% 6
Oxfordshire +13 48 £55,000 +37.50% 27
Kent -21 37 £44,000 -21.78% 14
Isle of Wight - 1 £29,000 -
ITIL
England

For the 6 months to 30 July 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 388 (38.04%) Social Skills
2 374 (36.67%) Microsoft
3 308 (30.20%) Windows
4 269 (26.37%) Azure
5 257 (25.20%) Microsoft 365
6 232 (22.75%) Service Management
7 229 (22.45%) Active Directory
8 221 (21.67%) SLA
9 220 (21.57%) VMware
10 198 (19.41%) Agile Software Development
11 179 (17.55%) Problem-Solving
12 155 (15.20%) Firewall
13 153 (15.00%) SQL
14 148 (14.51%) Service Delivery
15 144 (14.12%) DevOps
15 144 (14.12%) Windows Server
16 143 (14.02%) Finance
17 127 (12.45%) ITSM
17 127 (12.45%) Project Management
17 127 (12.45%) VMware Infrastructure
18 118 (11.57%) Cisco
19 116 (11.37%) Degree
19 116 (11.37%) AWS
20 107 (10.49%) Analytical Skills
20 107 (10.49%) ITIL Certification
21 104 (10.20%) ServiceNow
21 104 (10.20%) Security Cleared
22 102 (10.00%) Data Centre
23 100 (9.80%) Change Management
24 96 (9.41%) SQL Server

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (5.98%) SharePoint
2 32 (3.14%) MS Exchange
3 26 (2.55%) Confluence
4 17 (1.67%) IIS
5 13 (1.27%) Exchange Server 2013
6 7 (0.69%) Skype for Business
7 5 (0.49%) Exchange Server 2010
8 3 (0.29%) JBoss
8 3 (0.29%) OpenStack
9 2 (0.20%) BizTalk Server
9 2 (0.20%) CMS
9 2 (0.20%) Liferay
9 2 (0.20%) Umbraco
10 1 (0.098%) Adobe Experience Manager
10 1 (0.098%) Apache
10 1 (0.098%) Apache Solr
10 1 (0.098%) Jetty
10 1 (0.098%) MQSeries
10 1 (0.098%) Tomcat
10 1 (0.098%) WebSphere
Applications
1 63 (6.18%) Microsoft Office
2 16 (1.57%) Microsoft Excel
3 14 (1.37%) Microsoft Project
4 6 (0.59%) Microsoft PowerPoint
5 5 (0.49%) Spreadsheet
6 4 (0.39%) MS Visio
7 2 (0.20%) InVision
Business Applications
1 12 (1.18%) Remedy ITSM
2 11 (1.08%) Dynamics CRM
3 3 (0.29%) SAP S/4HANA
4 2 (0.20%) Visualfiles
5 1 (0.098%) Elite 3E
5 1 (0.098%) NetSuite
5 1 (0.098%) Remedy AR System
5 1 (0.098%) Salesforce.com CRM
5 1 (0.098%) Sparx Enterprise Architect
Cloud Services
1 269 (26.37%) Azure
2 257 (25.20%) Microsoft 365
3 116 (11.37%) AWS
4 68 (6.67%) IaaS
5 62 (6.08%) PaaS
6 54 (5.29%) SaaS
7 41 (4.02%) Azure Active Directory
8 25 (2.45%) Power Platform
9 20 (1.96%) Cloud Computing
10 13 (1.27%) Azure ExpressRoute
10 13 (1.27%) Google Workspace
11 11 (1.08%) Azure Data Factory
11 11 (1.08%) Dynamics 365
12 10 (0.98%) PowerApps
13 6 (0.59%) Amazon EKS
13 6 (0.59%) Azure Logic Apps
13 6 (0.59%) Azure Stack
13 6 (0.59%) GCP
13 6 (0.59%) Power Automate
14 5 (0.49%) OneDrive
Communications & Networking
1 155 (15.20%) Firewall
2 95 (9.31%) WAN
3 88 (8.63%) LAN
4 68 (6.67%) DNS
5 61 (5.98%) Network Security
6 58 (5.69%) VPN
7 54 (5.29%) DHCP
8 47 (4.61%) SAN
9 41 (4.02%) TCP/IP
10 38 (3.73%) Wi-Fi
11 35 (3.43%) VLAN
12 31 (3.04%) Internet
13 27 (2.65%) Wireless
14 19 (1.86%) 3G
14 19 (1.86%) 4G
15 17 (1.67%) Cisco ASA
16 16 (1.57%) Cisco IOS
16 16 (1.57%) MPLS
17 15 (1.47%) DMZ
17 15 (1.47%) SD-WAN
Database & Business Intelligence
1 96 (9.41%) SQL Server
2 14 (1.37%) Azure SQL Database
3 13 (1.27%) Power BI
4 10 (0.98%) Relational Database
5 9 (0.88%) Data Warehouse
5 9 (0.88%) MySQL
6 8 (0.78%) SQL Server Integration Services
7 6 (0.59%) BigQuery
7 6 (0.59%) SQL Server Reporting Services
8 4 (0.39%) Oracle Database
9 3 (0.29%) NoSQL
10 2 (0.20%) MongoDB
10 2 (0.20%) OLAP
10 2 (0.20%) SQL Server 2012
10 2 (0.20%) SQL Server Analysis Services
10 2 (0.20%) Tableau
11 1 (0.098%) BusinessObjects
11 1 (0.098%) OLTP
11 1 (0.098%) Oracle Reports
11 1 (0.098%) SQL Server 2005
Development Applications
1 42 (4.12%) JIRA
2 14 (1.37%) Git (software)
3 13 (1.27%) Bitbucket
4 11 (1.08%) Jenkins
4 11 (1.08%) Maven
5 10 (0.98%) Gradle
6 7 (0.69%) NUnit
6 7 (0.69%) Selenium
6 7 (0.69%) WebDriver
7 3 (0.29%) Visual Studio
8 2 (0.20%) Artifactory
8 2 (0.20%) Axure RP
8 2 (0.20%) Oracle APEX
8 2 (0.20%) Team Foundation Server
8 2 (0.20%) TeamCity
9 1 (0.098%) Eclipse
9 1 (0.098%) Mercurial
9 1 (0.098%) Sonatype Nexus
General
1 388 (38.04%) Social Skills
2 143 (14.02%) Finance
3 107 (10.49%) Analytical Skills
4 81 (7.94%) Telecoms
5 79 (7.75%) Organisational Skills
6 51 (5.00%) Retail
7 50 (4.90%) Digital Economy
8 49 (4.80%) Public Sector
9 48 (4.71%) Legal
10 46 (4.51%) Influencing Skills
11 33 (3.24%) Billing
12 27 (2.65%) Presentation Skills
13 22 (2.16%) Games
14 19 (1.86%) Banking
14 19 (1.86%) Marketing
15 17 (1.67%) Advertising
16 16 (1.57%) Military
17 15 (1.47%) Law
18 14 (1.37%) Aerospace
19 12 (1.18%) Documentation Skills
Job Titles
1 190 (18.63%) Analyst
2 88 (8.63%) Architect
3 76 (7.45%) Service Analyst
4 72 (7.06%) Service Desk Analyst
5 68 (6.67%) Service Manager
5 68 (6.67%) Support Engineer
5 68 (6.67%) Team Leader
6 66 (6.47%) Support Analyst
7 60 (5.88%) Infrastructure Engineer
8 54 (5.29%) IT Manager
8 54 (5.29%) Network Engineer
9 53 (5.20%) Applications Support
10 49 (4.80%) Technical Support
11 44 (4.31%) Consultant
12 40 (3.92%) 2nd Line Support
13 39 (3.82%) IT Support
14 38 (3.73%) Solutions Architect
15 36 (3.53%) Support Team Leader
16 35 (3.43%) Delivery Manager
17 34 (3.33%) IT Engineer
Libraries, Frameworks & Software Standards
1 29 (2.84%) .NET
2 18 (1.76%) HTML
3 15 (1.47%) Web Services
4 14 (1.37%) Middleware
5 12 (1.18%) CSS
6 11 (1.08%) .NET Framework
7 10 (0.98%) ASP.NET
7 10 (0.98%) ASP.NET MVC
7 10 (0.98%) XML
8 9 (0.88%) SOAP
9 7 (0.69%) Ajax
9 7 (0.69%) AngularJS
9 7 (0.69%) ASP.NET MVC 3
9 7 (0.69%) Entity Framework
9 7 (0.69%) jQuery
9 7 (0.69%) LDAP
9 7 (0.69%) NHibernate
9 7 (0.69%) Twitter Bootstrap
10 4 (0.39%) REST
11 3 (0.29%) CSS3
Miscellaneous
1 102 (10.00%) Data Centre
2 95 (9.31%) Management Information System
3 56 (5.49%) Self-Motivation
4 35 (3.43%) Hybrid Cloud
5 33 (3.24%) Private Cloud
6 28 (2.75%) CMDB
6 28 (2.75%) Public Cloud
7 21 (2.06%) Driving Licence
8 20 (1.96%) Robotics
9 14 (1.37%) User Experience
10 13 (1.27%) Virtual Team
11 10 (0.98%) Clustering
12 9 (0.88%) PMI
13 8 (0.78%) Smartphone
14 7 (0.69%) PKI
14 7 (0.69%) Replication
15 6 (0.59%) Analytical Mindset
15 6 (0.59%) Hedge funds
16 5 (0.49%) Legacy Applications
16 5 (0.49%) Video Conferencing
Operating Systems
1 308 (30.20%) Windows
2 144 (14.12%) Windows Server
3 94 (9.22%) Linux
4 89 (8.73%) Windows 10
5 65 (6.37%) Windows Server 2012
6 34 (3.33%) Windows Server 2008
7 31 (3.04%) Windows Server 2016
8 23 (2.25%) Windows Server 2019
9 21 (2.06%) Windows 7
10 17 (1.67%) Apple iOS
11 14 (1.37%) Android
12 12 (1.18%) Windows 8
13 10 (0.98%) Red Hat Enterprise Linux
14 8 (0.78%) Unix
15 6 (0.59%) Mac OS
16 5 (0.49%) Mac OS X
17 4 (0.39%) Solaris
18 2 (0.20%) AIX
18 2 (0.20%) VMS
18 2 (0.20%) Windows Server 2003
Processes & Methodologies
1 232 (22.75%) Service Management
2 198 (19.41%) Agile Software Development
3 179 (17.55%) Problem-Solving
4 148 (14.51%) Service Delivery
5 144 (14.12%) DevOps
6 127 (12.45%) ITSM
6 127 (12.45%) Project Management
7 100 (9.80%) Change Management
8 96 (9.41%) Incident Management
8 96 (9.41%) ITIL V3
9 95 (9.31%) Time Management
10 87 (8.53%) Infrastructure Engineering
11 81 (7.94%) PRINCE2
12 80 (7.84%) Information Security
13 78 (7.65%) Stakeholder Management
14 77 (7.55%) Line Management
15 72 (7.06%) Continuous Improvement
16 67 (6.57%) Problem Management
17 59 (5.78%) Migration
18 58 (5.69%) Configuration Management
Programming Languages
1 153 (15.00%) SQL
2 83 (8.14%) PowerShell
3 28 (2.75%) JavaScript
4 24 (2.35%) Python
5 21 (2.06%) C#
6 15 (1.47%) Bash Shell
6 15 (1.47%) C
7 11 (1.08%) T-SQL
8 10 (0.98%) Java
9 6 (0.59%) PHP
10 5 (0.49%) Ruby
11 3 (0.29%) Apex Code
12 2 (0.20%) Perl
12 2 (0.20%) VB
12 2 (0.20%) VB.NET
13 1 (0.098%) C++
13 1 (0.098%) Korn
13 1 (0.098%) PL/SQL
13 1 (0.098%) Shell Script
13 1 (0.098%) VBScript
Qualifications
1 116 (11.37%) Degree
2 107 (10.49%) ITIL Certification
3 104 (10.20%) Security Cleared
4 86 (8.43%) SC Cleared
5 68 (6.67%) Microsoft Certification
6 57 (5.59%) Cisco Certification
7 54 (5.29%) ITIL Foundation Certificate
8 44 (4.31%) CCNA
9 30 (2.94%) MCSE
10 22 (2.16%) DV Cleared
11 21 (2.06%) A+ Certification
11 21 (2.06%) MCSA
12 18 (1.76%) MCP
13 17 (1.67%) CCNP
14 16 (1.57%) CISSP
14 16 (1.57%) PMI Certification
15 13 (1.27%) CCA
15 13 (1.27%) Citrix Certification
16 10 (0.98%) CEH
16 10 (0.98%) CISM
Quality Assurance & Compliance
1 221 (21.67%) SLA
2 78 (7.65%) GDPR
3 64 (6.27%) ISO/IEC 27001
4 31 (3.04%) Cyber Essentials
5 22 (2.16%) QA
6 18 (1.76%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 15 (1.47%) ISO 9001
8 13 (1.27%) ISO/IEC 20000
9 10 (0.98%) BS25999
9 10 (0.98%) COBIT
10 8 (0.78%) NIST
11 7 (0.69%) PMO
12 5 (0.49%) Cyber Essentials PLUS
12 5 (0.49%) PCI DSS
13 4 (0.39%) GRC
13 4 (0.39%) RMADS
14 3 (0.29%) Accessibility
14 3 (0.29%) Data Quality
14 3 (0.29%) HL7
14 3 (0.29%) NIST 800
System Software
1 229 (22.45%) Active Directory
2 127 (12.45%) VMware Infrastructure
3 78 (7.65%) Hyper-V
4 16 (1.57%) vSphere
4 16 (1.57%) XenApp
5 15 (1.47%) Virtual Machines
6 13 (1.27%) Docker
6 13 (1.27%) VMware ESXi
6 13 (1.27%) XenDesktop
7 12 (1.18%) Virtual Desktop
7 12 (1.18%) VMware NSX
8 11 (1.08%) VirtualBox
9 10 (0.98%) VMware Workstation
10 5 (0.49%) Firmware
11 4 (0.39%) VMware Server
12 3 (0.29%) NFS
12 3 (0.29%) Virtual Servers
13 2 (0.20%) LXC
13 2 (0.20%) SRDF
14 1 (0.098%) pfSense
Systems Management
1 76 (7.45%) Microsoft Intune
2 74 (7.25%) SCCM
3 24 (2.35%) WSUS
4 22 (2.16%) Ansible
5 21 (2.06%) Terraform
6 20 (1.96%) Kubernetes
7 10 (0.98%) Single Sign-On
7 10 (0.98%) vRealize
8 9 (0.88%) Jamf Pro
9 7 (0.69%) FortiGate
9 7 (0.69%) HP UCMDB
10 5 (0.49%) BMC PATROL
10 5 (0.49%) vCenter Server
11 4 (0.39%) Active Directory Federation Services
11 4 (0.39%) CSIRT
12 3 (0.29%) Tivoli
13 2 (0.20%) Packer
13 2 (0.20%) Puppet
13 2 (0.20%) SCDPM
13 2 (0.20%) SCOM
Vendors
1 374 (36.67%) Microsoft
2 220 (21.57%) VMware
3 118 (11.57%) Cisco
4 104 (10.20%) ServiceNow
5 71 (6.96%) Citrix
6 55 (5.39%) Meraki
7 32 (3.14%) SAP
8 31 (3.04%) Veeam
9 28 (2.75%) Remedy
10 24 (2.35%) HP
11 23 (2.25%) Oracle
12 19 (1.86%) Apple
13 18 (1.76%) Dell
13 18 (1.76%) Palo Alto
14 15 (1.47%) Google
15 14 (1.37%) NetApp
16 13 (1.27%) IBM
17 12 (1.18%) CheckPoint
17 12 (1.18%) Splunk
18 11 (1.08%) SolarWinds