Period
to 12 July 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 12 July 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > South East
6 months to
12 Jul 2020
Same period 2019 Same period 2018
Rank 43 22 29
Rank change year-on-year -21 +7 -3
Permanent jobs citing ITIL 738 2,260 2,255
As % of all permanent jobs advertised in the South East 5.45% 8.43% 7.33%
As % of the Processes & Methodologies category 5.98% 9.23% 8.11%
Number of salaries quoted 579 1,672 1,745
Median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +7.14%
10th Percentile £27,500 £26,250 £25,000
90th Percentile £75,000 £70,000 £70,000
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - +1.18%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 12,343 24,485 27,809
As % of all permanent IT jobs advertised in the South East 91.16% 91.31% 90.37%
Number of salaries quoted 9,969 19,675 23,058
Median annual salary £51,000 £50,000 £47,500
Median salary % change year-on-year +2.00% +5.26% +5.56%
10th Percentile £31,250 £28,250 £28,000
90th Percentile £77,500 £75,000 £70,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 12 July 2020.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 12 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -20 248 £52,500 +16.67% 17
Hampshire -23 167 £45,000 - 21
Berkshire -17 144 £56,250 +25.00% 5
Surrey -15 139 £50,000 +5.26% 5
Buckinghamshire -16 73 £55,000 +19.57% 9
West Sussex -20 63 £42,500 -5.56%
East Sussex +2 44 £45,750 -23.75% 3
Kent +7 42 £38,250 +2.00% 3
Oxfordshire -16 31 £40,000 +6.95% 3
Middlesex +9 5 £55,000 +59.42%
Sussex -3 1 £30,000 -
ITIL
England

For the 6 months to 12 July 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 218 (29.54%) Windows
2 193 (26.15%) Microsoft
3 168 (22.76%) VMware
4 161 (21.82%) Office 365
5 160 (21.68%) Active Directory
6 144 (19.51%) Agile Software Development
7 135 (18.29%) Service Management
7 135 (18.29%) Azure
8 133 (18.02%) Cisco
9 132 (17.89%) Service Delivery
10 131 (17.75%) Finance
11 128 (17.34%) SLA
12 124 (16.80%) SQL
13 113 (15.31%) Security Cleared
14 110 (14.91%) SQL Server
15 103 (13.96%) Firewall
16 95 (12.87%) Windows Server
17 93 (12.60%) VMware Infrastructure
18 91 (12.33%) SC Cleared
19 85 (11.52%) Degree
19 85 (11.52%) ITSM
20 84 (11.38%) Project Management
20 84 (11.38%) Problem Management
21 80 (10.84%) Problem-Solving
22 76 (10.30%) Infrastructure Engineering
22 76 (10.30%) Incident Management
23 75 (10.16%) WAN
23 75 (10.16%) Information Security
24 74 (10.03%) DevOps
25 72 (9.76%) Analytical Skills

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (5.28%) MS Exchange
2 36 (4.88%) IIS
2 36 (4.88%) SharePoint
3 24 (3.25%) Skype for Business
4 21 (2.85%) WebSphere
5 14 (1.90%) SAS
6 12 (1.63%) Tomcat
7 10 (1.36%) Exchange Server 2013
8 9 (1.22%) Exchange Server 2010
9 8 (1.08%) MQSeries
10 7 (0.95%) Confluence
10 7 (0.95%) Elasticsearch
11 6 (0.81%) Apache
12 3 (0.41%) Apache Solr
12 3 (0.41%) Apache Spark
12 3 (0.41%) IBM Domino
12 3 (0.41%) nginx
12 3 (0.41%) WildFly
13 2 (0.27%) Moodle
13 2 (0.27%) Totara
Applications
1 66 (8.94%) Microsoft Office
2 17 (2.30%) Microsoft Excel
3 10 (1.36%) MS Visio
4 6 (0.81%) Microsoft PowerPoint
4 6 (0.81%) Microsoft Project
Business Applications
1 29 (3.93%) Remedy ITSM
2 12 (1.63%) SAP GTS
3 9 (1.22%) Dynamics CRM
4 7 (0.95%) assyst
5 6 (0.81%) Dynamics NAV
6 5 (0.68%) NetSuite
7 4 (0.54%) Dynamics AX
7 4 (0.54%) Sparx Enterprise Architect
8 3 (0.41%) SAP ERP
9 2 (0.27%) SAP FI
10 1 (0.14%) SAP CO
10 1 (0.14%) SAP FI/CO
10 1 (0.14%) SAP IS-U
10 1 (0.14%) SAP LE
10 1 (0.14%) SAP MM
10 1 (0.14%) SAP SD
10 1 (0.14%) SAP WM
Cloud Services
1 161 (21.82%) Office 365
2 135 (18.29%) Azure
3 62 (8.40%) AWS
4 43 (5.83%) SaaS
5 42 (5.69%) PaaS
6 33 (4.47%) IaaS
7 19 (2.57%) Cloud Computing
8 13 (1.76%) Dynamics 365
9 8 (1.08%) Akamai
9 8 (1.08%) Azure Active Directory
10 6 (0.81%) GCP
10 6 (0.81%) Power Platform
11 5 (0.68%) AWS Lambda
11 5 (0.68%) Serverless
12 4 (0.54%) iPaaS
12 4 (0.54%) PowerApps
13 3 (0.41%) Apigee
13 3 (0.41%) Google Docs
14 2 (0.27%) Logic Apps
14 2 (0.27%) Mimecast
Communications & Networking
1 103 (13.96%) Firewall
2 75 (10.16%) WAN
3 62 (8.40%) LAN
4 40 (5.42%) MPLS
5 38 (5.15%) VPN
6 30 (4.07%) TCP/IP
7 29 (3.93%) DNS
8 28 (3.79%) Wireless
9 26 (3.52%) Cisco ASA
10 25 (3.39%) DHCP
10 25 (3.39%) Network Security
10 25 (3.39%) Skype
11 22 (2.98%) BGP
11 22 (2.98%) SSL
12 21 (2.85%) OSPF
13 20 (2.71%) SAN
13 20 (2.71%) VoIP
14 17 (2.30%) VLAN
15 15 (2.03%) Internet
16 14 (1.90%) Ethernet
Database & Business Intelligence
1 110 (14.91%) SQL Server
2 23 (3.12%) MySQL
3 18 (2.44%) DB2
4 13 (1.76%) BusinessObjects
4 13 (1.76%) Relational Database
5 10 (1.36%) Data Warehouse
6 9 (1.22%) MongoDB
7 6 (0.81%) PostgreSQL
7 6 (0.81%) SQL Server Integration Services
7 6 (0.81%) SQL Server Reporting Services
8 4 (0.54%) Oracle Database
8 4 (0.54%) RDBMS
9 3 (0.41%) Big Data
9 3 (0.41%) Hadoop
9 3 (0.41%) SAP HANA
9 3 (0.41%) SQL Server 2008
9 3 (0.41%) SQL Server 2016
9 3 (0.41%) SQLPlus
10 2 (0.27%) MariaDB
10 2 (0.27%) Oracle Database 11g
Development Applications
1 17 (2.30%) JIRA
2 11 (1.49%) Jenkins
3 7 (0.95%) Git (software)
4 6 (0.81%) Ant
4 6 (0.81%) Artifactory
4 6 (0.81%) Maven
5 5 (0.68%) Selenium
5 5 (0.68%) Selenium IDE
5 5 (0.68%) WebDriver
6 4 (0.54%) MagicDraw
6 4 (0.54%) Rational DOORS
6 4 (0.54%) SoapUI
7 2 (0.27%) GitLab
7 2 (0.27%) ReSharper
7 2 (0.27%) SonarQube
7 2 (0.27%) Subversion
8 1 (0.14%) LSMW
General
1 131 (17.75%) Finance
2 35 (4.74%) Public Sector
3 27 (3.66%) Telecoms
4 22 (2.98%) Retail
5 14 (1.90%) Aerospace
6 11 (1.49%) Banking
6 11 (1.49%) Legal
7 8 (1.08%) Back Office
8 6 (0.81%) Law
8 6 (0.81%) Military
9 4 (0.54%) Games
9 4 (0.54%) Local Government
10 3 (0.41%) Advertising
10 3 (0.41%) Automotive
10 3 (0.41%) Avionics
10 3 (0.41%) Billing
10 3 (0.41%) Manufacturing
10 3 (0.41%) Marketing
11 1 (0.14%) Investment Banking
11 1 (0.14%) Pharmaceutical
Job Titles
1 97 (13.14%) Analyst
2 64 (8.67%) IT Manager
3 62 (8.40%) Support Engineer
4 55 (7.45%) Architect
5 52 (7.05%) Consultant
6 50 (6.78%) Infrastructure Engineer
6 50 (6.78%) Service Manager
7 41 (5.56%) IT Support
8 40 (5.42%) Network Engineer
8 40 (5.42%) Team Leader
9 39 (5.28%) IT Engineer
10 34 (4.61%) Applications Support
11 32 (4.34%) Support Analyst
12 30 (4.07%) IT Analyst
12 30 (4.07%) Service Analyst
13 27 (3.66%) Service Desk Analyst
14 26 (3.52%) IT Services Manager
15 24 (3.25%) Delivery Manager
16 23 (3.12%) Solutions Architect
17 22 (2.98%) Desktop Support
Libraries, Frameworks & Software Standards
1 33 (4.47%) .NET
2 29 (3.93%) HTML
2 29 (3.93%) Web Services
2 29 (3.93%) XML
3 21 (2.85%) CSS
3 21 (2.85%) SOAP
4 17 (2.30%) LDAP
5 12 (1.63%) Ajax
6 8 (1.08%) .NET Framework
6 8 (1.08%) Middleware
6 8 (1.08%) REST
6 8 (1.08%) WebSphere MQ
7 7 (0.95%) JSON
7 7 (0.95%) Regular Expression
7 7 (0.95%) SAML
8 6 (0.81%) EDI
8 6 (0.81%) Node.js
9 5 (0.68%) RESTful
10 4 (0.54%) jQuery
10 4 (0.54%) Silverlight
Miscellaneous
1 72 (9.76%) Analytical Skills
2 55 (7.45%) Data Centre
3 43 (5.83%) Management Information System
4 25 (3.39%) Self-Motivation
5 24 (3.25%) Public Cloud
6 23 (3.12%) Clustering
7 20 (2.71%) CMDB
8 13 (1.76%) Driving Licence
8 13 (1.76%) Hybrid Cloud
8 13 (1.76%) Mainframe
8 13 (1.76%) Private Cloud
8 13 (1.76%) Video Conferencing
9 10 (1.36%) Virtual Team
10 9 (1.22%) AS400
11 8 (1.08%) PMI
11 8 (1.08%) Security Operations Centre
11 8 (1.08%) Tandem
12 7 (0.95%) Cloud Native
13 6 (0.81%) DataPower
13 6 (0.81%) User Experience
Operating Systems
1 218 (29.54%) Windows
2 95 (12.87%) Windows Server
3 72 (9.76%) Windows 10
4 50 (6.78%) Linux
5 47 (6.37%) Windows Server 2016
6 43 (5.83%) Windows Server 2012
7 35 (4.74%) Windows 7
8 13 (1.76%) Solaris
9 12 (1.63%) Windows 8
10 11 (1.49%) AIX
11 10 (1.36%) Unix
11 10 (1.36%) Windows Server 2008
12 7 (0.95%) Android
12 7 (0.95%) Windows Server 2019
13 6 (0.81%) Debian
14 5 (0.68%) CentOS
15 3 (0.41%) Apple iOS
15 3 (0.41%) CoreOS
16 1 (0.14%) Red Hat Enterprise Linux
16 1 (0.14%) Ubuntu
Processes & Methodologies
1 144 (19.51%) Agile Software Development
2 135 (18.29%) Service Management
3 132 (17.89%) Service Delivery
4 85 (11.52%) ITSM
5 84 (11.38%) Problem Management
5 84 (11.38%) Project Management
6 80 (10.84%) Problem-Solving
7 76 (10.30%) Incident Management
7 76 (10.30%) Infrastructure Engineering
8 75 (10.16%) Information Security
9 74 (10.03%) DevOps
10 70 (9.49%) ITIL V3
11 63 (8.54%) PRINCE2
12 55 (7.45%) Presales
13 52 (7.05%) Stakeholder Management
14 49 (6.64%) Change Management
15 46 (6.23%) TOGAF
16 41 (5.56%) Line Management
17 38 (5.15%) Disaster Recovery
18 37 (5.01%) Service Design
Programming Languages
1 124 (16.80%) SQL
2 52 (7.05%) PowerShell
3 36 (4.88%) Java
4 34 (4.61%) JavaScript
5 25 (3.39%) Python
6 18 (2.44%) C
7 15 (2.03%) C#
7 15 (2.03%) Ruby
8 13 (1.76%) Perl
9 8 (1.08%) Shell Script
10 7 (0.95%) C++
11 6 (0.81%) T-SQL
12 5 (0.68%) PL/SQL
12 5 (0.68%) VBScript
13 4 (0.54%) Bash Shell
13 4 (0.54%) PHP
14 3 (0.41%) Formula Language
14 3 (0.41%) LotusScript
14 3 (0.41%) R
15 2 (0.27%) COBOL
Qualifications
1 113 (15.31%) Security Cleared
2 91 (12.33%) SC Cleared
3 85 (11.52%) Degree
4 72 (9.76%) ITIL Certification
5 68 (9.21%) Cisco Certification
6 62 (8.40%) Microsoft Certification
7 43 (5.83%) CCNA
8 42 (5.69%) MCSE
9 39 (5.28%) CCNP
10 32 (4.34%) CISSP
11 26 (3.52%) A+ Certification
11 26 (3.52%) DV Cleared
12 21 (2.85%) VMware Certified Professional (VCP)
13 20 (2.71%) MCSA
14 19 (2.57%) CISM
15 16 (2.17%) MCP
16 13 (1.76%) MCITP
16 13 (1.76%) PMI Certification
17 12 (1.63%) CCIE
18 11 (1.49%) CISA
Quality Assurance & Compliance
1 128 (17.34%) SLA
2 62 (8.40%) ISO/IEC 27001
3 29 (3.93%) COBIT
4 27 (3.66%) Sarbanes-Oxley
5 23 (3.12%) GDPR
6 21 (2.85%) QA
7 15 (2.03%) PCI DSS
8 14 (1.90%) ISO 9001
8 14 (1.90%) NIST
9 11 (1.49%) ISO/IEC 20000
10 9 (1.22%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 6 (0.81%) PMO
12 5 (0.68%) Cyber Essentials
12 5 (0.68%) ISO 22301
13 3 (0.41%) Data Quality
13 3 (0.41%) Def Stans
13 3 (0.41%) HMG Security Policy Framework
13 3 (0.41%) ISO 14001
14 1 (0.14%) Good Clinical Practice
System Software
1 160 (21.68%) Active Directory
2 93 (12.60%) VMware Infrastructure
3 68 (9.21%) Hyper-V
4 19 (2.57%) vSphere
5 17 (2.30%) Docker
6 16 (2.17%) VMware ESXi
7 10 (1.36%) Firmware
8 8 (1.08%) VirtualBox
9 5 (0.68%) Virtual Machines
10 3 (0.41%) Terminal Server
10 3 (0.41%) XenApp
11 2 (0.27%) KVM
11 2 (0.27%) Squid
12 1 (0.14%) Microsoft App-V
12 1 (0.14%) Microsoft Virtual Server
12 1 (0.14%) Virtual Desktop
12 1 (0.14%) Virtual Servers
12 1 (0.14%) VMware Server
12 1 (0.14%) XenDesktop
Systems Management
1 64 (8.67%) SCCM
2 31 (4.20%) WSUS
3 29 (3.93%) SCOM
4 18 (2.44%) Ansible
5 17 (2.30%) Kubernetes
6 15 (2.03%) Microsoft Intune
7 13 (1.76%) Tivoli
8 12 (1.63%) HP UCMDB
9 10 (1.36%) QRadar
9 10 (1.36%) Single Sign-On
10 7 (0.95%) Nessus
10 7 (0.95%) NetBackup
11 6 (0.81%) Backup Exec
11 6 (0.81%) Galera Cluster
11 6 (0.81%) OpenNebula
11 6 (0.81%) Opscode Chef
12 5 (0.68%) Amdocs OSS
12 5 (0.68%) Cisco Prime
12 5 (0.68%) HP Quality Center
13 4 (0.54%) Failover Clustering
Vendors
1 193 (26.15%) Microsoft
2 168 (22.76%) VMware
3 133 (18.02%) Cisco
4 65 (8.81%) HP
5 56 (7.59%) ServiceNow
6 44 (5.96%) Remedy
7 39 (5.28%) Oracle
8 38 (5.15%) Citrix
9 36 (4.88%) IBM
10 30 (4.07%) SAP
11 25 (3.39%) Meraki
12 20 (2.71%) SolarWinds
13 16 (2.17%) CA
13 16 (2.17%) Dell
13 16 (2.17%) Palo Alto
14 15 (2.03%) CheckPoint
14 15 (2.03%) PeopleSoft
15 14 (1.90%) BMC
15 14 (1.90%) McAfee
15 14 (1.90%) Splunk