Period
to 18 July 2019

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 July 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > South East
6 months to
18 Jul 2019
Same period 2018 Same period 2017
Rank 19 28 26
Rank change year-on-year +9 -2 -5
Permanent jobs citing ITIL 2,258 2,232 2,210
As % of all permanent IT jobs advertised in the South East 8.52% 7.36% 7.41%
As % of the Processes & Methodologies category 9.36% 8.15% 8.29%
Number of salaries quoted 1,620 1,694 1,724
South East median annual salary £45,000 £45,000 £42,000
Median salary % change year-on-year - +7.14% -6.67%
10th Percentile £26,250 £25,000 £22,750
90th Percentile £70,125 £68,750 £67,500
England median annual salary £45,000 £45,000 £44,317
% change year-on-year - +1.54% -1.52%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 24,131 27,371 26,672
As % of all permanent IT jobs advertised in the South East 91.05% 90.22% 89.44%
Number of salaries quoted 19,368 22,657 22,057
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,250 £28,000 £27,000
90th Percentile £75,000 £70,000 £67,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +2.04%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

The salary distribution of IT jobs citing ITIL in the South East over the 6 months to 18 July 2019.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 18 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +6 886 £45,000 -5.26% 110
Berkshire -3 544 £45,000 -14.29% 50
Hampshire +3 537 £45,000 +8.43% 75
Surrey +4 420 £47,500 +5.56% 40
Buckinghamshire +13 249 £46,000 +16.21% 33
West Sussex +10 184 £45,000 - 24
Kent +9 110 £37,500 -25.00% 13
East Sussex +63 96 £60,000 +9.09% 8
Oxfordshire +41 93 £40,000 -11.11% 27
M4 Corridor - 6 - -
Sussex +19 5 - -
Middlesex -5 4 £34,500 -58.18% 1
Home Counties +1 1 £100,000 -
ITIL
England

For the 6 months to 18 July 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 801 (35.47%) Windows
2 700 (31.00%) Microsoft
3 480 (21.26%) Service Management
4 459 (20.33%) Active Directory
5 441 (19.53%) Problem-Solving
6 434 (19.22%) Degree
7 432 (19.13%) SLA
8 425 (18.82%) Agile Software Development
9 407 (18.02%) VMware
10 403 (17.85%) Finance
11 394 (17.45%) SQL
12 389 (17.23%) Windows Server
13 379 (16.78%) Service Delivery
14 342 (15.15%) Microsoft Azure
15 330 (14.61%) Project Management
16 319 (14.13%) Firewall
17 318 (14.08%) Cisco
18 317 (14.04%) PRINCE2
19 312 (13.82%) Office 365
20 281 (12.44%) Linux
21 279 (12.36%) Citrix
21 279 (12.36%) Change Management
22 276 (12.22%) Management Information System
23 268 (11.87%) VMware Infrastructure
24 266 (11.78%) ITSM
25 263 (11.65%) Security Cleared
26 245 (10.85%) Analytical Skills
27 236 (10.45%) ITIL Certification
28 219 (9.70%) Microsoft Certification
29 215 (9.52%) Information Security

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 131 (5.80%) MS Exchange
2 116 (5.14%) SharePoint
3 96 (4.25%) IIS
4 45 (1.99%) Exchange Server 2013
5 36 (1.59%) Exchange Server 2010
5 36 (1.59%) Skype for Business
6 33 (1.46%) Apache
7 29 (1.28%) SAS
8 23 (1.02%) Exchange Server 2007
8 23 (1.02%) Tomcat
9 15 (0.66%) Confluence
10 14 (0.62%) BizTalk Server
10 14 (0.62%) WebLogic
11 13 (0.58%) Elasticsearch
12 10 (0.44%) Documentum
12 10 (0.44%) SharePoint 2010
13 9 (0.40%) Apache Spark
13 9 (0.40%) IBM Notes
14 8 (0.35%) IBM Domino
14 8 (0.35%) nginx
Applications
1 196 (8.68%) Microsoft Office
2 81 (3.59%) Microsoft Excel
3 53 (2.35%) MS Visio
4 35 (1.55%) Microsoft PowerPoint
5 27 (1.20%) Microsoft Project
6 12 (0.53%) InfoPath
7 1 (0.044%) Windchill
Business Applications
1 24 (1.06%) Remedy ITSM
2 20 (0.89%) SAP Oil and Gas
3 17 (0.75%) Dynamics CRM
4 11 (0.49%) Carpe Diem
4 11 (0.49%) Elite 3E
5 8 (0.35%) Dynamics AX
5 8 (0.35%) SAP MM
6 7 (0.31%) SAP SD
7 5 (0.22%) SAP ERP
7 5 (0.22%) SAP S/4HANA
8 4 (0.18%) Cisco SocialMiner
8 4 (0.18%) Oracle Applications
9 3 (0.13%) NetSuite
9 3 (0.13%) Oracle EBS
9 3 (0.13%) SAP CO
9 3 (0.13%) SAP FI
9 3 (0.13%) SAP FI/CO
9 3 (0.13%) SAP SRM
10 2 (0.089%) Infor M3
10 2 (0.089%) Workfront
Cloud Services
1 342 (15.15%) Microsoft Azure
2 312 (13.82%) Office 365
3 175 (7.75%) Amazon AWS
4 76 (3.37%) SaaS
5 60 (2.66%) IaaS
6 40 (1.77%) PaaS
7 35 (1.55%) Azure Active Directory
8 28 (1.24%) Google Cloud Platform
9 24 (1.06%) Cloud Computing
10 22 (0.97%) Dynamics 365
11 16 (0.71%) Power Platform
12 14 (0.62%) Azure ExpressRoute
13 12 (0.53%) Apigee
14 9 (0.40%) OneDrive
15 8 (0.35%) Google Docs
16 4 (0.18%) Amazon EMR
16 4 (0.18%) Amazon Kinesis
16 4 (0.18%) AWS CloudFormation
16 4 (0.18%) G Suite
16 4 (0.18%) Kong
Communications & Networking
1 319 (14.13%) Firewall
2 207 (9.17%) LAN
3 195 (8.64%) WAN
4 189 (8.37%) DNS
5 153 (6.78%) TCP/IP
6 145 (6.42%) DHCP
7 101 (4.47%) VoIP
8 85 (3.76%) VPN
9 70 (3.10%) SAN
10 69 (3.06%) Network Security
11 64 (2.83%) Internet
12 62 (2.75%) Wireless
13 57 (2.52%) Wi-Fi
14 51 (2.26%) VLAN
15 48 (2.13%) Cisco ASA
15 48 (2.13%) IP Telephony
16 40 (1.77%) Skype
17 37 (1.64%) MPLS
18 33 (1.46%) BGP
19 31 (1.37%) Remote Desktop
Database & Business Intelligence
1 175 (7.75%) SQL Server
2 41 (1.82%) DB2
3 36 (1.59%) MySQL
4 34 (1.51%) Data Warehouse
5 33 (1.46%) SQL Server 2012
6 25 (1.11%) SQL Server 2008
7 22 (0.97%) Oracle Database
8 17 (0.75%) Big Data
8 17 (0.75%) Hadoop
8 17 (0.75%) PostgreSQL
9 16 (0.71%) SQL Server Analysis Services
9 16 (0.71%) SQL Server Integration Services
10 14 (0.62%) Azure SQL Database
10 14 (0.62%) Power BI
10 14 (0.62%) SQL Server 2014
10 14 (0.62%) SQL Server 2016
11 13 (0.58%) BusinessObjects
11 13 (0.58%) MongoDB
11 13 (0.58%) Relational Database
12 12 (0.53%) NoSQL
Development Applications
1 74 (3.28%) JIRA
2 34 (1.51%) MSI
3 27 (1.20%) Jenkins
4 22 (0.97%) Git (software)
5 20 (0.89%) Visual Studio
6 14 (0.62%) Rational DOORS
7 10 (0.44%) Visual Studio Team System
8 8 (0.35%) Sonatype Nexus
9 7 (0.31%) Hudson
9 7 (0.31%) SonarQube
10 6 (0.27%) Maven
10 6 (0.27%) Octopus Deploy
11 5 (0.22%) TeamCity
12 4 (0.18%) Subversion
12 4 (0.18%) VSS/SourceSafe
13 3 (0.13%) Bitbucket
13 3 (0.13%) SQL Server Management Studio (SSMS)
13 3 (0.13%) Team Foundation Server
14 2 (0.089%) Atlassian Bamboo
14 2 (0.089%) Rational Rhapsody
General
1 403 (17.85%) Finance
2 152 (6.73%) Retail
3 107 (4.74%) Telecoms
4 75 (3.32%) Legal
5 68 (3.01%) Law
5 68 (3.01%) Manufacturing
6 45 (1.99%) Marketing
7 42 (1.86%) Back Office
8 30 (1.33%) Electronics
9 28 (1.24%) Banking
9 28 (1.24%) Pharmaceutical
10 21 (0.93%) Advertising
11 10 (0.44%) Automotive
12 9 (0.40%) Aerospace
13 7 (0.31%) Publishing
14 6 (0.27%) Billing
14 6 (0.27%) Digital Economy
14 6 (0.27%) Local Government
14 6 (0.27%) Military
14 6 (0.27%) Spanish Language
Job Titles
1 496 (21.97%) Analyst
2 181 (8.02%) Service Analyst
3 180 (7.97%) Support Engineer
4 177 (7.84%) IT Manager
5 172 (7.62%) Service Manager
6 152 (6.73%) Support Analyst
7 150 (6.64%) Service Desk Analyst
8 135 (5.98%) IT Analyst
9 122 (5.40%) Consultant
9 122 (5.40%) Infrastructure Engineer
10 119 (5.27%) IT Support
11 118 (5.23%) Architect
12 102 (4.52%) Project Manager
13 100 (4.43%) Delivery Manager
14 92 (4.07%) Applications Support
14 92 (4.07%) Network Engineer
15 87 (3.85%) Services Delivery Manager
16 85 (3.76%) IT Engineer
17 72 (3.19%) Team Leader
18 69 (3.06%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 90 (3.99%) Web Services
2 80 (3.54%) .NET
3 64 (2.83%) XML
4 49 (2.17%) REST
5 38 (1.68%) HTML
6 34 (1.51%) Middleware
6 34 (1.51%) SOAP
7 30 (1.33%) ASP.NET
8 25 (1.11%) LDAP
9 24 (1.06%) CSS
10 23 (1.02%) .NET Framework
11 17 (0.75%) SAML
12 15 (0.66%) XML Messaging
13 13 (0.58%) OAuth
14 12 (0.53%) HTML5
15 11 (0.49%) ADO.NET
15 11 (0.49%) AppFabric
15 11 (0.49%) jQuery
15 11 (0.49%) Twitter Bootstrap
15 11 (0.49%) WCF
Miscellaneous
1 276 (12.22%) Management Information System
2 245 (10.85%) Analytical Skills
3 191 (8.46%) Data Centre
4 167 (7.40%) Self-Motivation
5 69 (3.06%) Public Cloud
6 55 (2.44%) PKI
7 53 (2.35%) User Experience
8 37 (1.64%) EPoS
9 35 (1.55%) Virtual Team
10 32 (1.42%) Driving Licence
11 31 (1.37%) NHS
12 29 (1.28%) CMDB
13 28 (1.24%) Data Protection Act
13 28 (1.24%) Replication
14 27 (1.20%) Enterprise Software
15 25 (1.11%) EFT
16 22 (0.97%) Linux Command Line
17 21 (0.93%) Fat Client
17 21 (0.93%) Thin Client
18 18 (0.80%) Mainframe
Operating Systems
1 801 (35.47%) Windows
2 389 (17.23%) Windows Server
3 281 (12.44%) Linux
4 204 (9.03%) Windows 7
5 184 (8.15%) Windows 10
6 155 (6.86%) Windows Server 2012
7 117 (5.18%) Unix
8 90 (3.99%) Windows Server 2008
9 36 (1.59%) Windows 8
10 34 (1.51%) CentOS
10 34 (1.51%) Red Hat Enterprise Linux
11 22 (0.97%) Windows XP
12 17 (0.75%) Windows 2000
13 15 (0.66%) Debian
14 14 (0.62%) Mac OS
15 12 (0.53%) Android
16 10 (0.44%) Solaris
17 9 (0.40%) Ubuntu
18 8 (0.35%) zOS
19 7 (0.31%) AIX
Processes & Methodologies
1 480 (21.26%) Service Management
2 441 (19.53%) Problem-Solving
3 425 (18.82%) Agile Software Development
4 379 (16.78%) Service Delivery
5 330 (14.61%) Project Management
6 317 (14.04%) PRINCE2
7 279 (12.36%) Change Management
8 266 (11.78%) ITSM
9 215 (9.52%) Information Security
10 210 (9.30%) ITIL V3
11 199 (8.81%) Incident Management
12 182 (8.06%) Infrastructure Engineering
12 182 (8.06%) Problem Management
13 162 (7.17%) Continuous Improvement
14 159 (7.04%) Stakeholder Management
15 153 (6.78%) TOGAF
16 143 (6.33%) Business Analysis
17 134 (5.93%) DevOps
18 121 (5.36%) Computer Science
19 119 (5.27%) SDLC
Programming Languages
1 394 (17.45%) SQL
2 147 (6.51%) PowerShell
3 70 (3.10%) Java
4 67 (2.97%) JavaScript
5 52 (2.30%) C#
6 46 (2.04%) Python
7 43 (1.90%) C
8 34 (1.51%) T-SQL
9 19 (0.84%) Bash Shell
9 19 (0.84%) Shell Script
10 18 (0.80%) PHP
11 17 (0.75%) Perl
11 17 (0.75%) PL/SQL
12 14 (0.62%) RPG
13 11 (0.49%) Objective-C
13 11 (0.49%) VB.NET
14 8 (0.35%) Ruby
15 7 (0.31%) C++
16 6 (0.27%) ABAP
17 4 (0.18%) VB
Qualifications
1 434 (19.22%) Degree
2 263 (11.65%) Security Cleared
3 236 (10.45%) ITIL Certification
4 219 (9.70%) Microsoft Certification
5 181 (8.02%) SC Cleared
6 155 (6.86%) Cisco Certification
7 129 (5.71%) MCSE
8 95 (4.21%) CCNA
9 92 (4.07%) ITIL Foundation Certificate
10 82 (3.63%) MCSA
11 75 (3.32%) CCNP
11 75 (3.32%) CISSP
12 71 (3.14%) PMI Certification
13 66 (2.92%) PMP
14 63 (2.79%) MCP
15 56 (2.48%) CISM
16 54 (2.39%) Computer Science Degree
17 52 (2.30%) TOGAF Certification
18 48 (2.13%) ISEB
19 44 (1.95%) PRINCE2 Certification
Quality Assurance & Compliance
1 432 (19.13%) SLA
2 152 (6.73%) ISO/IEC 27001
3 89 (3.94%) GDPR
4 79 (3.50%) QA
5 77 (3.41%) PCI DSS
6 69 (3.06%) COBIT
7 57 (2.52%) PMO
8 40 (1.77%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 37 (1.64%) Cyber Essentials
10 36 (1.59%) NIST
11 30 (1.33%) HMG Security Policy Framework
12 26 (1.15%) Cyber Essentials PLUS
12 26 (1.15%) Sarbanes-Oxley
13 22 (0.97%) Data Quality
14 19 (0.84%) ISO 9001
15 14 (0.62%) ISO 22301
16 9 (0.40%) ISO/IEC 20000
16 9 (0.40%) ISO/IEC 27005
16 9 (0.40%) RMADS
17 7 (0.31%) ISAE 3402
System Software
1 459 (20.33%) Active Directory
2 268 (11.87%) VMware Infrastructure
3 134 (5.93%) Hyper-V
4 47 (2.08%) vSphere
5 46 (2.04%) VMware ESXi
6 41 (1.82%) Firmware
7 36 (1.59%) Microsoft App-V
8 30 (1.33%) XenApp
9 28 (1.24%) Virtual Machines
9 28 (1.24%) Virtual Servers
10 25 (1.11%) Terminal Server
11 21 (0.93%) XenDesktop
12 18 (0.80%) VMware NSX
13 17 (0.75%) Docker
13 17 (0.75%) vCloud
14 12 (0.53%) DFS Replication
15 10 (0.44%) VirtualBox
16 8 (0.35%) iptables
17 7 (0.31%) ISA Server
18 6 (0.27%) Microsoft Virtual Server
Systems Management
1 151 (6.69%) SCCM
2 37 (1.64%) WSUS
3 34 (1.51%) Puppet
4 31 (1.37%) Microsoft Intune
5 29 (1.28%) IBM BigFix
6 26 (1.15%) SCOM
6 26 (1.15%) SCVMM
7 25 (1.11%) vCenter Server
8 22 (0.97%) HP Quality Center
8 22 (0.97%) Nagios
9 21 (0.93%) Ansible
10 17 (0.75%) Opscode Chef
11 16 (0.71%) Microsoft Clustering
12 15 (0.66%) DameWare
13 14 (0.62%) Cisco CUCM
14 13 (0.58%) BMC PATROL
14 13 (0.58%) Nessus
15 12 (0.53%) Kubernetes
15 12 (0.53%) Netcool
15 12 (0.53%) Systems Management Server (SMS)
Vendors
1 700 (31.00%) Microsoft
2 407 (18.02%) VMware
3 318 (14.08%) Cisco
4 279 (12.36%) Citrix
5 183 (8.10%) ServiceNow
6 130 (5.76%) SAP
7 127 (5.62%) Oracle
8 126 (5.58%) HP
9 77 (3.41%) Aruba
10 67 (2.97%) SolarWinds
11 65 (2.88%) IBM
12 55 (2.44%) Remedy
13 53 (2.35%) Mitel
14 51 (2.26%) F5
15 50 (2.21%) Dell
16 49 (2.17%) Google
16 49 (2.17%) Sony
17 47 (2.08%) Juniper
18 42 (1.86%) NetApp
18 42 (1.86%) Red Hat