Period
to 25 January 2022

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 January 2022 with a comparison to the same period in the previous 2 years.

ITIL
England > South East
6 months to
25 Jan 2022
Same period 2021 Same period 2020
Rank 45 47 28
Rank change year-on-year +2 -19 0
Permanent jobs citing ITIL 1,049 613 1,666
As % of all permanent jobs advertised in the South East 5.82% 6.10% 7.21%
As % of the Processes & Methodologies category 6.26% 6.62% 7.92%
Number of salaries quoted 749 454 1,194
10th Percentile £25,650 £26,613 £24,750
25th Percentile £31,250 £36,813 £30,000
Median annual salary (50th Percentile) £47,500 £49,000 £41,000
Median % change year-on-year -3.06% +19.51% -8.89%
75th Percentile £62,500 £63,438 £60,000
90th Percentile £75,044 £75,000 £74,625
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 16,754 9,258 21,041
As % of all permanent IT jobs advertised in the South East 92.96% 92.10% 91.12%
Number of salaries quoted 11,413 7,488 17,152
10th Percentile £32,000 £31,250 £28,750
25th Percentile £41,250 £40,000 £37,263
Median annual salary (50th Percentile) £55,000 £50,003 £50,000
Median % change year-on-year +9.99% +0.01% +5.26%
75th Percentile £68,750 £65,000 £63,750
90th Percentile £80,000 £75,000 £77,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 25 January 2022.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 25 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +26 461 £49,000 +2.08% 90
Berkshire +44 225 £48,000 +1.05% 51
Hampshire -48 174 £42,500 -5.56% 41
Surrey -9 163 £47,500 -9.52% 18
Buckinghamshire -6 151 £44,250 -20.98% 27
West Sussex +25 130 £46,250 -10.63% 12
Oxfordshire +27 86 £50,000 +20.48% 12
Kent -41 50 £47,500 +22.58% 6
East Sussex -15 49 £41,250 -29.09% 10
Home Counties - 4 £45,750 -
Sussex -4 1 £24,750 -58.75% 3
ITIL
England

For the 6 months to 25 January 2022, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 379 (36.13%) Social Skills
2 342 (32.60%) Microsoft
3 318 (30.31%) Windows
4 255 (24.31%) Microsoft 365
5 240 (22.88%) Service Management
6 237 (22.59%) Azure
7 225 (21.45%) Active Directory
8 212 (20.21%) Service Delivery
9 210 (20.02%) Finance
10 205 (19.54%) SLA
11 191 (18.21%) Project Management
12 181 (17.25%) Problem-Solving
13 180 (17.16%) ITSM
14 168 (16.02%) Agile Software Development
15 148 (14.11%) Windows Server
16 145 (13.82%) VMware
17 142 (13.54%) Change Management
18 139 (13.25%) Degree
18 139 (13.25%) Analytical Skills
19 134 (12.77%) Cybersecurity
20 133 (12.68%) Incident Management
21 131 (12.49%) Windows 10
22 123 (11.73%) Telecoms
23 112 (10.68%) SQL
24 110 (10.49%) Cisco
25 107 (10.20%) Project Delivery
26 106 (10.10%) Firewall
27 103 (9.82%) ITIL V3
28 102 (9.72%) Linux
29 98 (9.34%) WAN

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (6.01%) SharePoint
2 34 (3.24%) MS Exchange
3 8 (0.76%) CMS
3 8 (0.76%) SAS
4 7 (0.67%) Umbraco
5 6 (0.57%) Skype for Business
6 4 (0.38%) Apache
6 4 (0.38%) BizTalk Server
6 4 (0.38%) IIS
6 4 (0.38%) OpenStack
7 3 (0.29%) Confluence
7 3 (0.29%) Elasticsearch
7 3 (0.29%) Jetty
7 3 (0.29%) Oracle Workflow
8 2 (0.19%) Ethereum
8 2 (0.19%) Exchange Server 2013
8 2 (0.19%) JBoss
8 2 (0.19%) WebSphere
9 1 (0.095%) Drupal
9 1 (0.095%) ThingWorx
Applications
1 59 (5.62%) Microsoft Office
2 33 (3.15%) Microsoft Excel
3 19 (1.81%) Microsoft Project
4 7 (0.67%) InVision
4 7 (0.67%) Microsoft PowerPoint
5 5 (0.48%) MS Visio
6 3 (0.29%) Spreadsheet
Business Applications
1 19 (1.81%) NetSuite
2 16 (1.53%) Remedy ITSM
3 9 (0.86%) SAP S/4HANA
4 7 (0.67%) Dynamics CRM
5 6 (0.57%) SAP IBP
5 6 (0.57%) SAP MDG
5 6 (0.57%) SAP VC
6 4 (0.38%) SAP SM
7 3 (0.29%) Cognos Controller
7 3 (0.29%) Dynamics NAV
7 3 (0.29%) IBM Planning Analytics
8 2 (0.19%) Salesforce.com CRM
9 1 (0.095%) SAP Business ByDesign
9 1 (0.095%) SAP Hybris
9 1 (0.095%) Sentinel
Cloud Services
1 255 (24.31%) Microsoft 365
2 237 (22.59%) Azure
3 97 (9.25%) AWS
4 60 (5.72%) Azure Active Directory
5 57 (5.43%) SaaS
6 49 (4.67%) IaaS
7 23 (2.19%) Power Platform
7 23 (2.19%) Virtual Private Cloud
8 21 (2.00%) Cloud Computing
9 20 (1.91%) PaaS
10 14 (1.33%) Amazon EC2
11 12 (1.14%) AWS CloudFormation
12 11 (1.05%) Amazon ECS
12 11 (1.05%) Amazon S3
12 11 (1.05%) Azure Sentinel
13 10 (0.95%) Azure Monitor
13 10 (0.95%) Dynamics 365
14 8 (0.76%) PowerApps
15 6 (0.57%) npm
15 6 (0.57%) Yarn
Communications & Networking
1 106 (10.10%) Firewall
2 98 (9.34%) WAN
3 90 (8.58%) LAN
4 63 (6.01%) VPN
5 56 (5.34%) DNS
6 49 (4.67%) Network Security
7 42 (4.00%) Wi-Fi
8 32 (3.05%) SAN
9 31 (2.96%) VLAN
10 30 (2.86%) DHCP
10 30 (2.86%) VoIP
11 24 (2.29%) Wireless
12 19 (1.81%) Internet
13 17 (1.62%) IPsec
14 16 (1.53%) TCP/IP
15 15 (1.43%) SNMP
16 14 (1.33%) BGP
16 14 (1.33%) MPLS
17 13 (1.24%) Cisco IOS
17 13 (1.24%) OSPF
Database & Business Intelligence
1 71 (6.77%) SQL Server
2 15 (1.43%) Power BI
3 12 (1.14%) Data Warehouse
4 8 (0.76%) Tableau
5 7 (0.67%) MongoDB
5 7 (0.67%) MySQL
6 5 (0.48%) PostgreSQL
6 5 (0.48%) Relational Database
6 5 (0.48%) SQL Server Integration Services
7 4 (0.38%) Oracle Database
7 4 (0.38%) SQL Server Reporting Services
8 3 (0.29%) Azure SQL Database
8 3 (0.29%) MS Access
8 3 (0.29%) Oracle Reports
8 3 (0.29%) SQL Server 2008
9 2 (0.19%) Blockchain
9 2 (0.19%) InfluxDB
9 2 (0.19%) Metadata
9 2 (0.19%) PowerCenter
9 2 (0.19%) SQL Server 2012
Development Applications
1 19 (1.81%) JIRA
2 10 (0.95%) Git (software)
3 9 (0.86%) Jenkins
4 8 (0.76%) Artifactory
4 8 (0.76%) Maven
5 7 (0.67%) Axure RP
6 6 (0.57%) Ant
6 6 (0.57%) Subversion
7 5 (0.48%) Selenium
7 5 (0.48%) WebDriver
8 4 (0.38%) NUnit
9 3 (0.29%) Bitbucket
9 3 (0.29%) Visual Studio
10 2 (0.19%) Android Studio
10 2 (0.19%) Gradle
10 2 (0.19%) Rational Rhapsody
10 2 (0.19%) Travis CI
10 2 (0.19%) Xcode
11 1 (0.095%) GitLab
11 1 (0.095%) Robot Framework
General
1 379 (36.13%) Social Skills
2 210 (20.02%) Finance
3 139 (13.25%) Analytical Skills
4 123 (11.73%) Telecoms
5 49 (4.67%) Presentation Skills
5 49 (4.67%) Retail
6 45 (4.29%) Organisational Skills
7 44 (4.19%) Influencing Skills
8 42 (4.00%) Legal
9 33 (3.15%) Inclusion and Diversity
10 32 (3.05%) Digital Economy
11 31 (2.96%) Public Sector
12 25 (2.38%) Banking
13 22 (2.10%) Manufacturing
14 20 (1.91%) Law
15 19 (1.81%) Documentation Skills
16 16 (1.53%) Games
17 12 (1.14%) Advertising
18 11 (1.05%) Billing
19 9 (0.86%) Automotive
Job Titles
1 242 (23.07%) Analyst
2 90 (8.58%) IT Support
3 87 (8.29%) Service Analyst
4 82 (7.82%) IT Manager
4 82 (7.82%) Support Analyst
5 74 (7.05%) Service Manager
6 66 (6.29%) Service Desk Analyst
7 62 (5.91%) Team Leader
8 59 (5.62%) Support Engineer
9 58 (5.53%) Architect
10 56 (5.34%) Infrastructure Engineer
11 49 (4.67%) Project Manager
12 48 (4.58%) Network Engineer
13 47 (4.48%) IT Engineer
14 45 (4.29%) Applications Support
15 43 (4.10%) IT Analyst
16 41 (3.91%) Administrator
17 35 (3.34%) Delivery Manager
18 32 (3.05%) Service Delivery Manager
19 29 (2.76%) IT Services Manager
Libraries, Frameworks & Software Standards
1 24 (2.29%) Web Services
2 21 (2.00%) .NET
2 21 (2.00%) HTML
3 18 (1.72%) AngularJS
3 18 (1.72%) CSS
4 17 (1.62%) Node.js
5 13 (1.24%) LDAP
6 11 (1.05%) RESTful
7 10 (0.95%) HTML5
7 10 (0.95%) Twitter Bootstrap
8 9 (0.86%) Middleware
8 9 (0.86%) SAML
8 9 (0.86%) SOAP
8 9 (0.86%) XML
9 8 (0.76%) CSS3
9 8 (0.76%) XMPP
10 6 (0.57%) REST
10 6 (0.57%) X-Windows
11 5 (0.48%) ARM Templates
11 5 (0.48%) ODBC
Miscellaneous
1 81 (7.72%) Management Information System
2 79 (7.53%) Self-Motivation
3 72 (6.86%) Data Centre
4 31 (2.96%) CMDB
5 25 (2.38%) Video Conferencing
6 21 (2.00%) User Experience
7 19 (1.81%) Data Protection Act
8 16 (1.53%) Analytical Mindset
9 15 (1.43%) Enterprise Software
9 15 (1.43%) Virtual Team
10 12 (1.14%) Hybrid Cloud
11 11 (1.05%) N-Tier
12 10 (0.95%) Legacy Systems
12 10 (0.95%) Smartphone
13 9 (0.86%) Distributed Denial-of-Service
13 9 (0.86%) PMI
13 9 (0.86%) Robotics
14 7 (0.67%) Greenfield Project
15 6 (0.57%) Cyberthreat
15 6 (0.57%) Public Cloud
Operating Systems
1 318 (30.31%) Windows
2 148 (14.11%) Windows Server
3 131 (12.49%) Windows 10
4 102 (9.72%) Linux
5 41 (3.91%) Windows Server 2016
6 38 (3.62%) Windows 7
7 36 (3.43%) Windows Server 2012
8 30 (2.86%) Windows Server 2008
9 27 (2.57%) Android
9 27 (2.57%) Apple iOS
10 26 (2.48%) Windows Server 2019
11 20 (1.91%) Mac OS
12 18 (1.72%) Unix
13 12 (1.14%) Windows 8
14 11 (1.05%) Mac OS X
15 10 (0.95%) SUSE
16 8 (0.76%) Red Hat Enterprise Linux
17 7 (0.67%) Debian
17 7 (0.67%) Solaris
17 7 (0.67%) VMS
Processes & Methodologies
1 240 (22.88%) Service Management
2 212 (20.21%) Service Delivery
3 191 (18.21%) Project Management
4 181 (17.25%) Problem-Solving
5 180 (17.16%) ITSM
6 168 (16.02%) Agile Software Development
7 142 (13.54%) Change Management
8 134 (12.77%) Cybersecurity
9 133 (12.68%) Incident Management
10 107 (10.20%) Project Delivery
11 103 (9.82%) ITIL V3
12 98 (9.34%) Continuous Improvement
13 86 (8.20%) Problem Management
14 81 (7.72%) PRINCE2
15 76 (7.24%) Infrastructure Engineering
16 72 (6.86%) Mentoring
16 72 (6.86%) Risk Management
17 70 (6.67%) DevOps
18 68 (6.48%) Analytics
18 68 (6.48%) Information Security
Programming Languages
1 112 (10.68%) SQL
2 42 (4.00%) PowerShell
3 30 (2.86%) JavaScript
4 22 (2.10%) C#
5 19 (1.81%) Python
6 15 (1.43%) Bash
7 9 (0.86%) C
7 9 (0.86%) Java
7 9 (0.86%) T-SQL
8 5 (0.48%) Perl
9 4 (0.38%) COBOL
10 3 (0.29%) TypeScript
11 2 (0.19%) C++
11 2 (0.19%) R
11 2 (0.19%) Tcl
12 1 (0.095%) Go
12 1 (0.095%) PHP
12 1 (0.095%) Ruby
12 1 (0.095%) Shell Script
12 1 (0.095%) VB
Qualifications
1 139 (13.25%) Degree
2 88 (8.39%) ITIL Certification
3 71 (6.77%) Security Cleared
4 68 (6.48%) Microsoft Certification
5 57 (5.43%) Cisco Certification
6 49 (4.67%) SC Cleared
7 44 (4.19%) CCNA
8 40 (3.81%) MCSE
9 39 (3.72%) ITIL Foundation Certificate
10 33 (3.15%) CISSP
11 30 (2.86%) CISM
12 29 (2.76%) CCNP
13 28 (2.67%) CISA
14 27 (2.57%) A+ Certification
15 22 (2.10%) Computer Science Degree
15 22 (2.10%) CRISC
15 22 (2.10%) MCP
16 20 (1.91%) MCSA
16 20 (1.91%) PMI Certification
17 18 (1.72%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 205 (19.54%) SLA
2 69 (6.58%) GDPR
3 50 (4.77%) ISO/IEC 27001
4 31 (2.96%) PMO
5 30 (2.86%) ITGC
6 23 (2.19%) Cyber Essentials
7 17 (1.62%) COBIT
8 13 (1.24%) NIST
9 12 (1.14%) QA
10 11 (1.05%) Accessibility
11 9 (0.86%) PCI DSS
12 7 (0.67%) Data Quality
12 7 (0.67%) ISO 9001
12 7 (0.67%) ISO/IEC 20000
13 5 (0.48%) BS25999
13 5 (0.48%) Cyber Essentials PLUS
14 4 (0.38%) GRC
14 4 (0.38%) GxP
14 4 (0.38%) HL7
14 4 (0.38%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 225 (21.45%) Active Directory
2 94 (8.96%) VMware Infrastructure
3 28 (2.67%) Hyper-V
4 22 (2.10%) Virtual Machines
5 21 (2.00%) VMware Workstation
6 18 (1.72%) Virtual Servers
7 16 (1.53%) VMware ESXi
8 14 (1.33%) Docker
9 13 (1.24%) vSphere
10 11 (1.05%) XenApp
11 10 (0.95%) Virtual Desktop
12 9 (0.86%) BitLocker
13 7 (0.67%) XenDesktop
14 6 (0.57%) VirtualBox
15 5 (0.48%) VMware Server
16 4 (0.38%) Microsoft App-V
16 4 (0.38%) Microsoft Virtual Server
16 4 (0.38%) VMware NSX
17 3 (0.29%) Firmware
18 2 (0.19%) NFS
Systems Management
1 59 (5.62%) SCCM
2 30 (2.86%) Microsoft Intune
3 24 (2.29%) Kubernetes
4 23 (2.19%) Terraform
5 19 (1.81%) Single Sign-On
6 14 (1.33%) Active Directory Federation Services
7 11 (1.05%) Jamf Pro
7 11 (1.05%) SCOM
8 8 (0.76%) Ansible
8 8 (0.76%) NetBackup
9 7 (0.67%) WSUS
10 6 (0.57%) Galera Cluster
10 6 (0.57%) Istio
10 6 (0.57%) MobiControl
11 5 (0.48%) Nessus
12 4 (0.38%) Cisco CUCM
12 4 (0.38%) Cisco UCCX
12 4 (0.38%) Grafana
12 4 (0.38%) HP UCMDB
12 4 (0.38%) vRealize
Vendors
1 342 (32.60%) Microsoft
2 145 (13.82%) VMware
3 110 (10.49%) Cisco
4 88 (8.39%) ServiceNow
5 62 (5.91%) Citrix
6 44 (4.19%) Remedy
7 41 (3.91%) HP
8 36 (3.43%) SolarWinds
9 33 (3.15%) Meraki
10 30 (2.86%) Apple
11 26 (2.48%) Oracle
12 25 (2.38%) SAP
12 25 (2.38%) Veeam
13 22 (2.10%) Fortinet
14 19 (1.81%) IBM
14 19 (1.81%) Symantec
15 17 (1.62%) Dell
15 17 (1.62%) Palo Alto
16 16 (1.53%) Google
17 14 (1.33%) F5