Period
to 17 October 2019

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 October 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > South East
6 months to
17 Oct 2019
Same period 2018 Same period 2017
Rank 22 29 27
Rank change year-on-year +7 -2 -8
Permanent jobs citing ITIL 2,143 2,134 2,150
As % of all permanent IT jobs advertised in the South East 8.44% 7.33% 7.42%
As % of the Processes & Methodologies category 9.33% 8.10% 8.21%
Number of salaries quoted 1,471 1,595 1,707
South East median annual salary £46,000 £45,000 £42,500
Median salary % change year-on-year +2.22% +5.88% -5.56%
10th Percentile £26,250 £25,600 £22,750
90th Percentile £75,000 £71,250 £66,000
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 22,973 26,358 26,183
As % of all permanent IT jobs advertised in the South East 90.51% 90.54% 90.35%
Number of salaries quoted 18,390 21,745 21,559
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,000 £28,250 £26,750
90th Percentile £75,000 £71,250 £68,750
England median annual salary £52,500 £52,000 £50,000
% change year-on-year +0.96% +4.00% -

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

The salary distribution of IT jobs citing ITIL in the South East over the 6 months to 17 October 2019.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 17 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +7 782 £47,500 -2.09% 104
Berkshire -2 486 £47,500 -5.00% 63
Hampshire -5 459 £37,500 -14.77% 76
Surrey +9 450 £47,500 +5.56% 40
West Sussex +12 240 £47,500 +5.56% 28
Buckinghamshire +11 210 £47,500 +18.75% 34
East Sussex +63 100 £57,500 +15.00% 14
Kent 0 94 £34,088 -19.79% 23
Oxfordshire +55 86 £40,000 -40.74% 7
Sussex +10 5 - -
M4 Corridor - 3 - -
Middlesex -14 2 £33,500 -44.17% 2
Home Counties -2 1 £100,000 -
ITIL
England

For the 6 months to 17 October 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 847 (39.52%) Windows
2 744 (34.72%) Microsoft
3 484 (22.59%) Service Management
4 474 (22.12%) Active Directory
5 463 (21.61%) Degree
6 452 (21.09%) SLA
7 422 (19.69%) Agile Software Development
8 413 (19.27%) Finance
9 395 (18.43%) Problem-Solving
10 382 (17.83%) VMware
11 366 (17.08%) Service Delivery
12 347 (16.19%) Azure
13 334 (15.59%) Windows Server
14 326 (15.21%) Office 365
14 326 (15.21%) Citrix
15 318 (14.84%) Management Information System
16 314 (14.65%) Firewall
17 308 (14.37%) Windows 10
18 307 (14.33%) Project Management
19 295 (13.77%) Cisco
20 291 (13.58%) VMware Infrastructure
21 281 (13.11%) Microsoft Certification
22 280 (13.07%) SQL
23 270 (12.60%) Windows 7
24 266 (12.41%) Information Security
25 265 (12.37%) PRINCE2
26 249 (11.62%) ITSM
26 249 (11.62%) Change Management
27 246 (11.48%) ServiceNow
28 237 (11.06%) Linux

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 154 (7.19%) MS Exchange
2 75 (3.50%) SharePoint
3 56 (2.61%) IIS
4 42 (1.96%) Exchange Server 2013
5 34 (1.59%) Tomcat
6 26 (1.21%) Exchange Server 2010
7 23 (1.07%) Skype for Business
8 19 (0.89%) Confluence
9 18 (0.84%) SAS
10 14 (0.65%) Exchange Server 2007
11 11 (0.51%) CMS
12 10 (0.47%) Apache
13 9 (0.42%) CICS
14 7 (0.33%) BizTalk Server
15 6 (0.28%) Elasticsearch
15 6 (0.28%) SharePoint Server
16 5 (0.23%) Drupal
16 5 (0.23%) IBM Notes
16 5 (0.23%) Joomla!
16 5 (0.23%) MTS
Applications
1 229 (10.69%) Microsoft Office
2 72 (3.36%) Microsoft Excel
3 53 (2.47%) MS Visio
4 29 (1.35%) Microsoft PowerPoint
5 20 (0.93%) Microsoft Project
6 1 (0.047%) Windchill
Business Applications
1 24 (1.12%) Dynamics CRM
2 23 (1.07%) Remedy ITSM
3 20 (0.93%) SAP Oil and Gas
4 14 (0.65%) Oracle EBS
5 10 (0.47%) Dynamics AX
6 7 (0.33%) SAP SD
7 6 (0.28%) Carpe Diem
7 6 (0.28%) Elite 3E
7 6 (0.28%) SAP MM
8 5 (0.23%) SAP ERP
8 5 (0.23%) SAP S/4HANA
9 4 (0.19%) Cisco SocialMiner
10 3 (0.14%) NetSuite
10 3 (0.14%) Sparx Enterprise Architect
10 3 (0.14%) Workfront
11 2 (0.093%) Infor M3
11 2 (0.093%) SAP R/3
12 1 (0.047%) Oracle Financials
12 1 (0.047%) SAP FI
12 1 (0.047%) SAP HR
Cloud Services
1 347 (16.19%) Azure
2 326 (15.21%) Office 365
3 165 (7.70%) AWS
4 58 (2.71%) IaaS
5 38 (1.77%) SaaS
6 36 (1.68%) PaaS
7 29 (1.35%) Dynamics 365
8 20 (0.93%) Cloud Computing
9 19 (0.89%) Azure Active Directory
10 12 (0.56%) Apigee
10 12 (0.56%) GCP
11 9 (0.42%) Power Platform
12 8 (0.37%) Azure ExpressRoute
12 8 (0.37%) OneDrive
13 6 (0.28%) GitHub
14 4 (0.19%) Akamai
14 4 (0.19%) Kong
15 3 (0.14%) G Suite
15 3 (0.14%) Mimecast
16 2 (0.093%) Amazon S3
Communications & Networking
1 314 (14.65%) Firewall
2 210 (9.80%) DNS
3 197 (9.19%) WAN
4 192 (8.96%) LAN
5 190 (8.87%) DHCP
6 158 (7.37%) TCP/IP
7 90 (4.20%) SAN
8 78 (3.64%) VoIP
9 74 (3.45%) VPN
10 69 (3.22%) Wi-Fi
11 56 (2.61%) Network Security
12 55 (2.57%) Internet
13 54 (2.52%) Wireless
14 41 (1.91%) Cisco ASA
14 41 (1.91%) MPLS
15 37 (1.73%) VLAN
16 31 (1.45%) Cisco Nexus
17 29 (1.35%) PABX
18 27 (1.26%) BGP
18 27 (1.26%) OSPF
Database & Business Intelligence
1 185 (8.63%) SQL Server
2 44 (2.05%) DB2
3 32 (1.49%) SQL Server Integration Services
4 30 (1.40%) Oracle Database
5 19 (0.89%) SQL Server Reporting Services
6 18 (0.84%) Big Data
6 18 (0.84%) SQL Server 2008
6 18 (0.84%) SQL Server 2012
7 17 (0.79%) Data Warehouse
8 16 (0.75%) SQL Server Analysis Services
9 15 (0.70%) Azure SQL Database
9 15 (0.70%) SQL Server 2005
9 15 (0.70%) SQL Server 2017
10 14 (0.65%) MySQL
11 11 (0.51%) PostgreSQL
12 10 (0.47%) Relational Database
13 9 (0.42%) SQL Server 2016
14 8 (0.37%) Power BI
15 7 (0.33%) NoSQL
15 7 (0.33%) SAP BW
Development Applications
1 66 (3.08%) JIRA
2 34 (1.59%) MSI
3 28 (1.31%) Git (software)
4 23 (1.07%) Jenkins
5 18 (0.84%) Visual Studio
6 11 (0.51%) Sonatype Nexus
7 10 (0.47%) Octopus Deploy
8 9 (0.42%) TeamCity
9 7 (0.33%) Visual Studio Team System
10 6 (0.28%) Bitbucket
10 6 (0.28%) Rational DOORS
11 5 (0.23%) GCC
11 5 (0.23%) Hudson
11 5 (0.23%) SQL Server Management Studio (SSMS)
12 4 (0.19%) Atlassian Bamboo
12 4 (0.19%) VSS/SourceSafe
13 3 (0.14%) SonarQube
14 2 (0.093%) Team Foundation Server
15 1 (0.047%) JUnit
15 1 (0.047%) Subversion
General
1 413 (19.27%) Finance
2 125 (5.83%) Retail
3 107 (4.99%) Public Sector
4 86 (4.01%) Legal
4 86 (4.01%) Telecoms
5 80 (3.73%) Manufacturing
6 54 (2.52%) Law
7 31 (1.45%) Marketing
7 31 (1.45%) Pharmaceutical
8 22 (1.03%) Aerospace
9 21 (0.98%) Back Office
10 18 (0.84%) Electronics
11 16 (0.75%) Banking
12 13 (0.61%) Military
13 11 (0.51%) Billing
14 10 (0.47%) Automotive
15 8 (0.37%) Advertising
15 8 (0.37%) Local Government
16 6 (0.28%) Financial Institution
17 5 (0.23%) Publishing
Job Titles
1 424 (19.79%) Analyst
2 215 (10.03%) Support Engineer
3 213 (9.94%) Service Analyst
4 174 (8.12%) Service Manager
5 170 (7.93%) Service Desk Analyst
6 165 (7.70%) IT Manager
7 132 (6.16%) Consultant
8 128 (5.97%) Architect
9 118 (5.51%) IT Support
10 110 (5.13%) Support Analyst
11 98 (4.57%) Project Manager
12 97 (4.53%) IT Analyst
13 95 (4.43%) Infrastructure Engineer
13 95 (4.43%) Network Engineer
14 93 (4.34%) 2nd Line Support
14 93 (4.34%) IT Engineer
15 88 (4.11%) Delivery Manager
16 83 (3.87%) Applications Support
17 82 (3.83%) Service Delivery Manager
18 71 (3.31%) IT Services Manager
Libraries, Frameworks & Software Standards
1 59 (2.75%) .NET
2 50 (2.33%) Web Services
3 44 (2.05%) REST
4 38 (1.77%) XML
5 35 (1.63%) HTML
6 30 (1.40%) LDAP
7 28 (1.31%) SOAP
8 25 (1.17%) CSS
9 24 (1.12%) Middleware
10 21 (0.98%) ASP.NET
10 21 (0.98%) OAuth
11 18 (0.84%) .NET Framework
12 14 (0.65%) jQuery
13 12 (0.56%) OpenID
13 12 (0.56%) SAML
14 11 (0.51%) OAuth2
14 11 (0.51%) WCF
15 10 (0.47%) Node.js
15 10 (0.47%) XACML
16 9 (0.42%) AppFabric
Miscellaneous
1 318 (14.84%) Management Information System
2 195 (9.10%) Analytical Skills
3 187 (8.73%) Self-Motivation
4 175 (8.17%) Data Centre
5 75 (3.50%) Public Cloud
6 63 (2.94%) PKI
7 53 (2.47%) User Experience
8 40 (1.87%) CMDB
9 36 (1.68%) iPad
10 32 (1.49%) Clustering
11 26 (1.21%) EPoS
11 26 (1.21%) Virtual Team
12 22 (1.03%) Enterprise Software
13 20 (0.93%) Mainframe
13 20 (0.93%) Replication
14 18 (0.84%) AS400
14 18 (0.84%) iPhone
14 18 (0.84%) iSeries
14 18 (0.84%) Private Cloud
15 17 (0.79%) Client/Server
Operating Systems
1 847 (39.52%) Windows
2 334 (15.59%) Windows Server
3 308 (14.37%) Windows 10
4 270 (12.60%) Windows 7
5 237 (11.06%) Linux
6 161 (7.51%) Windows Server 2012
7 138 (6.44%) Unix
8 104 (4.85%) Windows Server 2008
9 46 (2.15%) Solaris
10 42 (1.96%) Windows 8
11 27 (1.26%) Mac OS
12 26 (1.21%) Windows XP
13 19 (0.89%) CentOS
14 18 (0.84%) Windows 2000
15 17 (0.79%) Android
16 10 (0.47%) Ubuntu
16 10 (0.47%) zOS
17 9 (0.42%) Apple iOS
17 9 (0.42%) Red Hat Enterprise Linux
18 7 (0.33%) Windows Server 2003
Processes & Methodologies
1 484 (22.59%) Service Management
2 422 (19.69%) Agile Software Development
3 395 (18.43%) Problem-Solving
4 366 (17.08%) Service Delivery
5 307 (14.33%) Project Management
6 266 (12.41%) Information Security
7 265 (12.37%) PRINCE2
8 249 (11.62%) Change Management
8 249 (11.62%) ITSM
9 220 (10.27%) Incident Management
10 189 (8.82%) Problem Management
11 188 (8.77%) ITIL V3
12 176 (8.21%) Continuous Improvement
13 171 (7.98%) Infrastructure Engineering
14 150 (7.00%) TOGAF
15 148 (6.91%) Stakeholder Management
16 146 (6.81%) Ticket Management
17 139 (6.49%) Project Delivery
18 129 (6.02%) Business Analysis
19 123 (5.74%) SDLC
Programming Languages
1 280 (13.07%) SQL
2 115 (5.37%) PowerShell
3 72 (3.36%) C
4 61 (2.85%) JavaScript
5 56 (2.61%) Java
6 47 (2.19%) C#
7 27 (1.26%) PHP
8 25 (1.17%) Objective-C
9 22 (1.03%) Bash Shell
9 22 (1.03%) Python
10 18 (0.84%) T-SQL
11 15 (0.70%) RPG
12 11 (0.51%) PL/SQL
13 9 (0.42%) VB.NET
14 7 (0.33%) Ruby
15 6 (0.28%) ABAP
15 6 (0.28%) Shell Script
15 6 (0.28%) VB
16 5 (0.23%) Perl
16 5 (0.23%) VBA
Qualifications
1 463 (21.61%) Degree
2 281 (13.11%) Microsoft Certification
3 214 (9.99%) Security Cleared
4 175 (8.17%) Cisco Certification
5 170 (7.93%) ITIL Certification
6 120 (5.60%) MCSE
7 117 (5.46%) SC Cleared
8 113 (5.27%) CCNA
9 110 (5.13%) MCP
10 90 (4.20%) CCNP
11 86 (4.01%) PMI Certification
12 80 (3.73%) PMP
13 79 (3.69%) ITIL Foundation Certificate
14 72 (3.36%) MCSA
15 64 (2.99%) CISSP
16 62 (2.89%) TOGAF Certification
17 60 (2.80%) PRINCE2 Certification
18 52 (2.43%) VMware Certified Professional (VCP)
19 43 (2.01%) DV Cleared
20 42 (1.96%) CISM
Quality Assurance & Compliance
1 452 (21.09%) SLA
2 121 (5.65%) ISO/IEC 27001
3 64 (2.99%) QA
4 62 (2.89%) COBIT
5 56 (2.61%) PCI DSS
6 54 (2.52%) GDPR
7 37 (1.73%) PMO
8 30 (1.40%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 29 (1.35%) HMG Security Policy Framework
9 29 (1.35%) NIST
10 20 (0.93%) Sarbanes-Oxley
11 18 (0.84%) Data Quality
12 17 (0.79%) ISO/IEC 20000
13 16 (0.75%) Cyber Essentials
14 13 (0.61%) ISO 9001
15 12 (0.56%) ISO 22301
16 6 (0.28%) NCSC
17 5 (0.23%) GAMP
17 5 (0.23%) GxP
17 5 (0.23%) ISO/IEC 27005
System Software
1 474 (22.12%) Active Directory
2 291 (13.58%) VMware Infrastructure
3 103 (4.81%) Hyper-V
4 71 (3.31%) Firmware
5 45 (2.10%) VMware ESXi
6 44 (2.05%) XenApp
7 35 (1.63%) XenDesktop
8 34 (1.59%) Docker
9 31 (1.45%) Microsoft App-V
10 30 (1.40%) Virtual Machines
11 29 (1.35%) vSphere
12 15 (0.70%) Terminal Server
12 15 (0.70%) vCloud
13 14 (0.65%) Virtual Servers
13 14 (0.65%) VMware NSX
14 13 (0.61%) VirtualBox
15 9 (0.42%) NFS
16 8 (0.37%) DFS Replication
17 7 (0.33%) Microsoft Virtual Server
17 7 (0.33%) Terminal Services
Systems Management
1 110 (5.13%) SCCM
2 39 (1.82%) Microsoft Intune
3 34 (1.59%) SCOM
4 32 (1.49%) Puppet
5 29 (1.35%) IBM BigFix
6 27 (1.26%) Ansible
7 26 (1.21%) vCenter Server
8 21 (0.98%) Single Sign-On
8 21 (0.98%) WSUS
9 16 (0.75%) Data Guard
9 16 (0.75%) Kubernetes
10 15 (0.70%) Nagios
11 13 (0.61%) Cisco CUCM
12 10 (0.47%) Cisco Prime
12 10 (0.47%) Opscode Chef
12 10 (0.47%) SolarWinds Orion
12 10 (0.47%) Terraform
12 10 (0.47%) vRealize
13 8 (0.37%) Cacti
14 7 (0.33%) Netcool
Vendors
1 744 (34.72%) Microsoft
2 382 (17.83%) VMware
3 326 (15.21%) Citrix
4 295 (13.77%) Cisco
5 246 (11.48%) ServiceNow
6 135 (6.30%) Oracle
7 125 (5.83%) SAP
8 117 (5.46%) HP
9 72 (3.36%) Dell
10 71 (3.31%) IBM
11 66 (3.08%) NetApp
12 53 (2.47%) Aruba
13 45 (2.10%) Remedy
14 44 (2.05%) Sony
15 40 (1.87%) Nimble Storage
16 39 (1.82%) CheckPoint
17 38 (1.77%) SolarWinds
18 35 (1.63%) F5
18 35 (1.63%) Palo Alto
19 31 (1.45%) Juniper