Period
to 4 March 2021

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 4 March 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > South East
6 months to
4 Mar 2021
Same period 2020 Same period 2019
Rank 43 31 28
Rank change year-on-year -12 -3 -1
Permanent jobs citing ITIL 710 1,514 1,990
As % of all permanent jobs advertised in the South East 6.11% 6.71% 7.43%
As % of the Processes & Methodologies category 6.68% 7.42% 8.08%
Number of salaries quoted 570 1,179 1,567
Median annual salary £50,000 £42,500 £45,000
Median salary % change year-on-year +17.65% -5.56% +3.45%
10th Percentile £27,000 £25,000 £24,750
90th Percentile £75,000 £75,000 £70,000
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 10,632 20,406 24,616
As % of all permanent IT jobs advertised in the South East 91.54% 90.40% 91.89%
Number of salaries quoted 8,393 16,666 20,428
Median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £31,500 £29,500 £28,000
90th Percentile £75,000 £77,500 £73,750
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 4 March 2021.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 4 March 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +11 199 £47,000 +25.33% 25
Thames Valley -22 197 £50,000 +11.11% 44
West Sussex -4 106 £51,000 +27.50% 3
Berkshire -47 87 £52,500 - 17
Buckinghamshire +8 86 £56,000 +49.33% 18
Surrey -30 85 £62,500 +25.00% 19
Kent +8 51 £38,000 +11.48% 14
East Sussex +1 51 £62,500 +56.25% 7
Oxfordshire +5 28 £42,500 +6.25% 9
Middlesex - 3 £50,000 -
Sussex -10 2 £60,000 +29.73%
ITIL
England

For the 6 months to 4 March 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 266 (37.46%) Microsoft
2 240 (33.80%) Windows
3 191 (26.90%) Service Management
4 190 (26.76%) Active Directory
5 171 (24.08%) Azure
6 163 (22.96%) SLA
7 154 (21.69%) Microsoft 365
8 152 (21.41%) Agile Software Development
9 145 (20.42%) VMware
10 126 (17.75%) Finance
11 110 (15.49%) VMware Infrastructure
12 106 (14.93%) Firewall
13 103 (14.51%) Windows 10
14 102 (14.37%) Windows Server
15 97 (13.66%) Problem-Solving
16 96 (13.52%) Cisco
17 95 (13.38%) DevOps
18 93 (13.10%) Security Cleared
19 90 (12.68%) Data Centre
20 85 (11.97%) ITIL V3
21 83 (11.69%) Degree
22 80 (11.27%) Project Management
23 79 (11.13%) Infrastructure Engineering
24 78 (10.99%) Service Delivery
25 75 (10.56%) SQL
25 75 (10.56%) GDPR
26 74 (10.42%) PowerShell
26 74 (10.42%) SC Cleared
26 74 (10.42%) Linux
27 73 (10.28%) ITIL Certification

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (7.46%) SharePoint
2 41 (5.77%) MS Exchange
3 18 (2.54%) Confluence
3 18 (2.54%) Exchange Server 2010
3 18 (2.54%) Exchange Server 2013
4 17 (2.39%) IIS
5 8 (1.13%) OpenStack
6 7 (0.99%) Liferay
6 7 (0.99%) SAS
7 6 (0.85%) Tomcat
7 6 (0.85%) WebSphere
8 4 (0.56%) Oracle SOA Suite
9 3 (0.42%) Skype for Business
10 2 (0.28%) BizTalk Server
10 2 (0.28%) CMS
10 2 (0.28%) Elasticsearch
10 2 (0.28%) JBoss
10 2 (0.28%) Sitecore CMS
11 1 (0.14%) WebLogic
11 1 (0.14%) WordPress
Applications
1 37 (5.21%) Microsoft Office
2 16 (2.25%) Microsoft Excel
3 6 (0.85%) Microsoft Project
4 5 (0.70%) Microsoft PowerPoint
5 4 (0.56%) MS Visio
Business Applications
1 14 (1.97%) Remedy ITSM
2 7 (0.99%) Dynamics CRM
3 6 (0.85%) SAP GTS
4 5 (0.70%) Visualfiles
5 3 (0.42%) SAP SD
6 2 (0.28%) SAP ERP
6 2 (0.28%) Sparx Enterprise Architect
7 1 (0.14%) Dynamics AX
7 1 (0.14%) Elite 3E
7 1 (0.14%) NetSuite
7 1 (0.14%) SAP LE
7 1 (0.14%) SAP S/4HANA
Cloud Services
1 171 (24.08%) Azure
2 154 (21.69%) Microsoft 365
3 57 (8.03%) PaaS
4 55 (7.75%) IaaS
4 55 (7.75%) SaaS
5 53 (7.46%) AWS
6 51 (7.18%) Azure Active Directory
7 15 (2.11%) Azure Data Factory
7 15 (2.11%) Azure ExpressRoute
8 14 (1.97%) Cloud Computing
9 13 (1.83%) Power Platform
10 7 (0.99%) OneDrive
10 7 (0.99%) OpenShift
11 6 (0.85%) Dynamics 365
11 6 (0.85%) Mimecast
12 5 (0.70%) Salesforce Service Cloud
13 4 (0.56%) G Suite
13 4 (0.56%) GCP
13 4 (0.56%) PowerApps
14 3 (0.42%) Cloudflare
Communications & Networking
1 106 (14.93%) Firewall
2 68 (9.58%) WAN
3 65 (9.15%) DNS
4 59 (8.31%) DHCP
4 59 (8.31%) LAN
5 42 (5.92%) VPN
6 38 (5.35%) TCP/IP
7 31 (4.37%) MPLS
8 26 (3.66%) VSAN
9 22 (3.10%) Wireless
10 20 (2.82%) Wi-Fi
11 19 (2.68%) Unified Communications
12 18 (2.54%) NetScaler
12 18 (2.54%) Network Security
12 18 (2.54%) VLAN
13 17 (2.39%) Internet
13 17 (2.39%) VoIP
14 15 (2.11%) DMZ
15 14 (1.97%) Cisco IOS
15 14 (1.97%) IP Telephony
Database & Business Intelligence
1 69 (9.72%) SQL Server
2 15 (2.11%) Azure SQL Database
3 11 (1.55%) Power BI
4 9 (1.27%) MySQL
5 7 (0.99%) Data Lake
5 7 (0.99%) SQL Server Integration Services
6 6 (0.85%) BusinessObjects
6 6 (0.85%) DB2
7 5 (0.70%) Cosmos DB
7 5 (0.70%) Data Warehouse
7 5 (0.70%) Oracle Database
8 3 (0.42%) Amazon RDS
8 3 (0.42%) Big Data
8 3 (0.42%) BigQuery
8 3 (0.42%) NoSQL
8 3 (0.42%) Relational Database
8 3 (0.42%) SQL Server Reporting Services
9 2 (0.28%) OLAP
9 2 (0.28%) Oracle Database 10g
9 2 (0.28%) UniData
Development Applications
1 32 (4.51%) JIRA
2 18 (2.54%) Bitbucket
2 18 (2.54%) Git (software)
3 17 (2.39%) Maven
4 16 (2.25%) Jenkins
5 15 (2.11%) Gradle
6 5 (0.70%) Artifactory
6 5 (0.70%) Selenium
6 5 (0.70%) WebDriver
7 3 (0.42%) Cucumber
7 3 (0.42%) Oracle APEX
8 2 (0.28%) LoadRunner
8 2 (0.28%) MSTest
8 2 (0.28%) Ranorex
8 2 (0.28%) Robot Framework
8 2 (0.28%) SoapUI
8 2 (0.28%) Sonatype Nexus
8 2 (0.28%) Team Foundation Server
8 2 (0.28%) TeamCity
8 2 (0.28%) Toad
General
1 126 (17.75%) Finance
2 56 (7.89%) Telecoms
3 51 (7.18%) Digital Economy
4 37 (5.21%) Legal
5 26 (3.66%) Banking
5 26 (3.66%) Public Sector
6 22 (3.10%) Law
7 20 (2.82%) Billing
8 19 (2.68%) Marketing
9 18 (2.54%) Retail
10 17 (2.39%) Games
11 11 (1.55%) Military
12 10 (1.41%) Manufacturing
13 9 (1.27%) Electronics
14 8 (1.13%) Pharmaceutical
15 7 (0.99%) Automotive
16 6 (0.85%) Advertising
16 6 (0.85%) Aerospace
17 5 (0.70%) Financial Institution
18 3 (0.42%) Back Office
Job Titles
1 113 (15.92%) Analyst
2 51 (7.18%) Infrastructure Engineer
3 47 (6.62%) Architect
4 46 (6.48%) Consultant
5 43 (6.06%) Service Analyst
6 41 (5.77%) Service Desk Analyst
6 41 (5.77%) Team Leader
7 40 (5.63%) IT Engineer
8 37 (5.21%) Network Engineer
8 37 (5.21%) Support Analyst
9 33 (4.65%) IT Analyst
10 32 (4.51%) Support Engineer
11 31 (4.37%) IT Support
12 27 (3.80%) Service Manager
13 25 (3.52%) Applications Support
13 25 (3.52%) Solutions Architect
14 23 (3.24%) IT Manager
15 22 (3.10%) DevOps Engineer
16 21 (2.96%) Administrator
16 21 (2.96%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 20 (2.82%) .NET
2 16 (2.25%) Web Services
3 15 (2.11%) XML
4 11 (1.55%) HTML
5 10 (1.41%) SOAP
6 8 (1.13%) CSS
7 7 (0.99%) Ajax
7 7 (0.99%) LDAP
8 6 (0.85%) Visualforce
9 5 (0.70%) ADO
10 4 (0.56%) .NET Framework
11 3 (0.42%) 802.1X
11 3 (0.42%) ASP.NET
11 3 (0.42%) ASP.NET MVC
11 3 (0.42%) EDI
11 3 (0.42%) EDIFACT
11 3 (0.42%) REST
12 2 (0.28%) AngularJS
12 2 (0.28%) XMPP
13 1 (0.14%) NHibernate
Miscellaneous
1 90 (12.68%) Data Centre
2 65 (9.15%) Analytical Skills
3 62 (8.73%) Management Information System
4 40 (5.63%) Private Cloud
4 40 (5.63%) Self-Motivation
5 32 (4.51%) Driving Licence
6 24 (3.38%) CMDB
7 22 (3.10%) Public Cloud
8 19 (2.68%) Hybrid Cloud
9 16 (2.25%) User Experience
10 13 (1.83%) Cloud Native
11 8 (1.13%) Video Conferencing
11 8 (1.13%) Virtual Team
12 7 (0.99%) iSeries
13 6 (0.85%) Clustering
13 6 (0.85%) PMI
13 6 (0.85%) Smartphone
14 5 (0.70%) Analytical Mindset
15 4 (0.56%) Greenfield Project
15 4 (0.56%) LIMS
Operating Systems
1 240 (33.80%) Windows
2 103 (14.51%) Windows 10
3 102 (14.37%) Windows Server
4 74 (10.42%) Linux
5 65 (9.15%) Windows Server 2012
6 49 (6.90%) Windows Server 2016
7 29 (4.08%) Windows Server 2019
8 15 (2.11%) Windows Server 2008
9 13 (1.83%) Windows 7
10 12 (1.69%) Red Hat Enterprise Linux
11 7 (0.99%) Mac OS
12 6 (0.85%) CentOS
12 6 (0.85%) Unix
13 3 (0.42%) Windows 8
13 3 (0.42%) Windows Server 2003
14 2 (0.28%) AIX
15 1 (0.14%) Android
15 1 (0.14%) Apple iOS
15 1 (0.14%) Debian
15 1 (0.14%) Windows XP
Processes & Methodologies
1 191 (26.90%) Service Management
2 152 (21.41%) Agile Software Development
3 97 (13.66%) Problem-Solving
4 95 (13.38%) DevOps
5 85 (11.97%) ITIL V3
6 80 (11.27%) Project Management
7 79 (11.13%) Infrastructure Engineering
8 78 (10.99%) Service Delivery
9 70 (9.86%) ITSM
10 63 (8.87%) Change Management
10 63 (8.87%) PRINCE2
11 58 (8.17%) Continuous Improvement
12 56 (7.89%) Line Management
13 54 (7.61%) Scrum
14 51 (7.18%) Information Security
15 48 (6.76%) Problem Management
15 48 (6.76%) TOGAF
16 46 (6.48%) IT Strategy
17 44 (6.20%) Configuration Management
17 44 (6.20%) Incident Management
Programming Languages
1 75 (10.56%) SQL
2 74 (10.42%) PowerShell
3 22 (3.10%) JavaScript
4 17 (2.39%) Java
5 14 (1.97%) Python
6 11 (1.55%) C#
7 9 (1.27%) C
8 7 (0.99%) Bash Shell
9 6 (0.85%) Apex Code
10 5 (0.70%) Ruby
10 5 (0.70%) T-SQL
11 2 (0.28%) C++
11 2 (0.28%) Korn
11 2 (0.28%) PL/SQL
11 2 (0.28%) VB
11 2 (0.28%) VB.NET
11 2 (0.28%) VBScript
12 1 (0.14%) Java 8
12 1 (0.14%) PHP
12 1 (0.14%) VBA
Qualifications
1 93 (13.10%) Security Cleared
2 83 (11.69%) Degree
3 74 (10.42%) SC Cleared
4 73 (10.28%) ITIL Certification
5 71 (10.00%) Cisco Certification
6 64 (9.01%) Microsoft Certification
7 55 (7.75%) CCNA
8 37 (5.21%) ITIL Foundation Certificate
8 37 (5.21%) MCSA
9 35 (4.93%) MCSE
10 24 (3.38%) DV Cleared
10 24 (3.38%) VMware Certified Professional (VCP)
11 22 (3.10%) CCNP
11 22 (3.10%) CISSP
12 21 (2.96%) MCP
13 15 (2.11%) A+ Certification
13 15 (2.11%) VCP6
14 10 (1.41%) PMI Certification
15 9 (1.27%) Citrix Certification
16 7 (0.99%) MBA
Quality Assurance & Compliance
1 163 (22.96%) SLA
2 75 (10.56%) GDPR
3 59 (8.31%) ISO/IEC 27001
4 22 (3.10%) COBIT
4 22 (3.10%) ISO 9001
4 22 (3.10%) ISO/IEC 20000
5 15 (2.11%) QA
6 14 (1.97%) BS25999
7 12 (1.69%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 12 (1.69%) NIST
8 9 (1.27%) PMBOK
9 8 (1.13%) Cyber Essentials
9 8 (1.13%) Sarbanes-Oxley
10 7 (0.99%) COSO
11 6 (0.85%) PMO
12 5 (0.70%) GAMP
13 3 (0.42%) Data Quality
13 3 (0.42%) RMADS
14 2 (0.28%) NCSC
System Software
1 190 (26.76%) Active Directory
2 110 (15.49%) VMware Infrastructure
3 46 (6.48%) Hyper-V
4 41 (5.77%) VMware ESXi
5 31 (4.37%) vSphere
6 23 (3.24%) Virtual Servers
7 22 (3.10%) VMware NSX
8 21 (2.96%) Virtual Machines
9 19 (2.68%) Docker
10 13 (1.83%) Microsoft Virtual Server
11 12 (1.69%) XenApp
12 8 (1.13%) XenDesktop
13 5 (0.70%) Firmware
14 3 (0.42%) pfSense
15 2 (0.28%) DFS Replication
15 2 (0.28%) Oracle RAC
15 2 (0.28%) PowerHA
15 2 (0.28%) VirtualBox
16 1 (0.14%) Microsoft App-V
16 1 (0.14%) Terminal Server
Systems Management
1 57 (8.03%) SCCM
2 50 (7.04%) Microsoft Intune
3 38 (5.35%) Terraform
4 31 (4.37%) Ansible
5 22 (3.10%) Kubernetes
6 7 (0.99%) HP UCMDB
6 7 (0.99%) Jamf Pro
6 7 (0.99%) Packer
6 7 (0.99%) Single Sign-On
6 7 (0.99%) WSUS
7 6 (0.85%) Puppet
7 6 (0.85%) SCOM
8 5 (0.70%) Grafana
8 5 (0.70%) XenMobile
9 2 (0.28%) Data Guard
9 2 (0.28%) Opscode Chef
9 2 (0.28%) SCDPM
9 2 (0.28%) vCenter Server
9 2 (0.28%) vRealize
10 1 (0.14%) Cisco CUCM
Vendors
1 266 (37.46%) Microsoft
2 145 (20.42%) VMware
3 96 (13.52%) Cisco
4 61 (8.59%) Citrix
5 57 (8.03%) ServiceNow
6 27 (3.80%) SAP
7 23 (3.24%) Palo Alto
7 23 (3.24%) Remedy
8 18 (2.54%) HP
8 18 (2.54%) Oracle
9 17 (2.39%) Meraki
10 16 (2.25%) CheckPoint
10 16 (2.25%) IBM
11 13 (1.83%) Apple
11 13 (1.83%) Aruba
11 13 (1.83%) Veeam
12 12 (1.69%) Dell
12 12 (1.69%) Fortinet
13 11 (1.55%) Adobe
14 10 (1.41%) Avaya