Period
to 17 January 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 January 2020 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > South East
6 months to
17 Jan 2020
Same period 2019 Same period 2018
Rank 26 29 27
Rank change year-on-year +3 -2 -7
Permanent jobs citing ITIL 1,710 1,978 2,252
As % of all permanent IT jobs advertised in the South East 7.35% 7.40% 7.32%
As % of the Processes & Methodologies category 8.14% 8.08% 8.11%
Number of salaries quoted 1,198 1,485 1,803
South East median annual salary £43,000 £45,000 £43,000
Median salary % change year-on-year -4.44% +4.65% -2.27%
10th Percentile £25,000 £24,850 £23,625
90th Percentile £75,000 £72,500 £66,000
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 20,999 24,489 27,778
As % of all permanent IT jobs advertised in the South East 90.21% 91.66% 90.29%
Number of salaries quoted 16,896 20,009 22,912
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £29,000 £28,250 £27,500
90th Percentile £77,500 £72,500 £68,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

The salary distribution of IT jobs citing ITIL in the South East over the 6 months to 17 January 2020.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 17 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -1 605 £45,000 -5.26% 95
Berkshire -6 364 £55,000 +10.00% 52
Surrey +4 355 £52,500 +16.67% 41
Hampshire -16 348 £35,000 -12.50% 46
West Sussex +15 203 £41,250 -8.33% 24
Buckinghamshire +1 178 £37,500 -10.71% 34
East Sussex +43 91 £40,000 -19.99% 9
Kent +4 87 £34,088 -19.79% 17
Oxfordshire +3 63 £40,000 -30.43% 9
Sussex - 2 £62,500 - 3
ITIL
England

For the 6 months to 17 January 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 714 (41.75%) Windows
2 591 (34.56%) Microsoft
3 455 (26.61%) Active Directory
4 380 (22.22%) SLA
5 352 (20.58%) Office 365
6 335 (19.59%) Service Management
7 304 (17.78%) Agile Software Development
7 304 (17.78%) Windows 10
8 295 (17.25%) Azure
8 295 (17.25%) Degree
9 282 (16.49%) Finance
10 269 (15.73%) VMware
11 264 (15.44%) Management Information System
12 262 (15.32%) Service Delivery
13 259 (15.15%) Windows Server
14 258 (15.09%) Firewall
15 252 (14.74%) Information Security
16 249 (14.56%) Problem-Solving
17 234 (13.68%) Windows 7
18 232 (13.57%) Microsoft Office
19 224 (13.10%) Cisco
20 219 (12.81%) Citrix
21 215 (12.57%) Microsoft Certification
22 204 (11.93%) SQL
23 201 (11.75%) VMware Infrastructure
24 192 (11.23%) DNS
24 192 (11.23%) Project Management
25 190 (11.11%) Security Cleared
26 189 (11.05%) ITIL V3
27 186 (10.88%) DHCP

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 141 (8.25%) MS Exchange
2 64 (3.74%) SharePoint
3 61 (3.57%) IIS
4 34 (1.99%) Exchange Server 2013
5 28 (1.64%) Exchange Server 2010
6 23 (1.35%) Apache
7 19 (1.11%) Tomcat
8 13 (0.76%) Confluence
8 13 (0.76%) Exchange Server 2007
9 11 (0.64%) SAS
10 10 (0.58%) CMS
10 10 (0.58%) OpenStack
10 10 (0.58%) Skype for Business
11 7 (0.41%) BizTalk Server
12 5 (0.29%) Apache Spark
12 5 (0.29%) Joomla!
12 5 (0.29%) WebSphere
13 4 (0.23%) Elasticsearch
13 4 (0.23%) Oracle SOA Suite
13 4 (0.23%) SharePoint Server
Applications
1 232 (13.57%) Microsoft Office
2 58 (3.39%) Microsoft Excel
3 40 (2.34%) MS Visio
4 30 (1.75%) Microsoft PowerPoint
5 9 (0.53%) Microsoft Project
6 2 (0.12%) Spreadsheet
Business Applications
1 19 (1.11%) Remedy ITSM
2 16 (0.94%) Dynamics CRM
3 14 (0.82%) Oracle EBS
4 10 (0.58%) Dynamics AX
5 8 (0.47%) NetSuite
6 5 (0.29%) Oracle Financials
6 5 (0.29%) Sparx Enterprise Architect
7 3 (0.18%) SAP HCM
7 3 (0.18%) SAP HR
7 3 (0.18%) SAP S/4HANA
8 1 (0.058%) assyst
8 1 (0.058%) Dynamics NAV
8 1 (0.058%) Infor M3
8 1 (0.058%) Oracle Applications
8 1 (0.058%) Sage 200
8 1 (0.058%) SAP ERP
8 1 (0.058%) SAP MM
8 1 (0.058%) Workfront
Cloud Services
1 352 (20.58%) Office 365
2 295 (17.25%) Azure
3 111 (6.49%) AWS
4 55 (3.22%) SaaS
5 32 (1.87%) PaaS
6 31 (1.81%) IaaS
7 27 (1.58%) Dynamics 365
8 17 (0.99%) Akamai
8 17 (0.99%) Azure Active Directory
8 17 (0.99%) Cloud Computing
9 9 (0.53%) G Suite
10 6 (0.35%) GCP
10 6 (0.35%) GitHub
10 6 (0.35%) Salesforce Service Cloud
11 5 (0.29%) Power Platform
12 4 (0.23%) Boomi
13 3 (0.18%) PowerApps
13 3 (0.18%) SuccessFactors
14 2 (0.12%) Mimecast
15 1 (0.058%) AWS Elastic Beanstalk
Communications & Networking
1 258 (15.09%) Firewall
2 192 (11.23%) DNS
3 186 (10.88%) DHCP
4 171 (10.00%) WAN
5 161 (9.42%) LAN
6 130 (7.60%) TCP/IP
7 67 (3.92%) SAN
8 61 (3.57%) VoIP
8 61 (3.57%) VPN
9 58 (3.39%) Internet
10 57 (3.33%) Network Security
11 46 (2.69%) Wireless
12 41 (2.40%) BGP
13 40 (2.34%) MPLS
14 38 (2.22%) OSPF
15 34 (1.99%) Cisco ASA
16 31 (1.81%) VLAN
17 29 (1.70%) Wi-Fi
18 25 (1.46%) SSL
19 24 (1.40%) Cisco Nexus
Database & Business Intelligence
1 177 (10.35%) SQL Server
2 27 (1.58%) SQL Server Integration Services
3 25 (1.46%) Big Data
3 25 (1.46%) Oracle Database
3 25 (1.46%) SQL Server Reporting Services
4 22 (1.29%) Relational Database
5 20 (1.17%) SQL Server 2005
5 20 (1.17%) SQL Server 2017
6 13 (0.76%) DB2
7 12 (0.70%) Data Warehouse
8 10 (0.58%) MySQL
8 10 (0.58%) SQL Server 2008
9 9 (0.53%) SQL Server 2012
10 8 (0.47%) Oracle Database 11g
11 7 (0.41%) Hadoop
11 7 (0.41%) PostgreSQL
11 7 (0.41%) RDBMS
12 6 (0.35%) Azure SQL Database
13 5 (0.29%) Snowflake Schema
14 4 (0.23%) NoSQL
Development Applications
1 48 (2.81%) JIRA
2 25 (1.46%) Jenkins
3 24 (1.40%) Git (software)
4 8 (0.47%) Team Foundation Server
4 8 (0.47%) Visual Studio
5 7 (0.41%) SonarQube
5 7 (0.41%) Subversion
6 6 (0.35%) Bitbucket
6 6 (0.35%) ReSharper
7 5 (0.29%) GCC
8 4 (0.23%) Atlassian Bamboo
8 4 (0.23%) MagicDraw
8 4 (0.23%) Octopus Deploy
8 4 (0.23%) Rational DOORS
8 4 (0.23%) TeamCity
8 4 (0.23%) VersionOne
9 3 (0.18%) MSI
9 3 (0.18%) Sonatype Nexus
9 3 (0.18%) Visual Studio Team System
10 2 (0.12%) SQL Server Management Studio (SSMS)
General
1 282 (16.49%) Finance
2 90 (5.26%) Public Sector
3 73 (4.27%) Retail
4 65 (3.80%) Legal
5 64 (3.74%) Telecoms
6 33 (1.93%) Manufacturing
7 26 (1.52%) Marketing
8 23 (1.35%) Aerospace
9 18 (1.05%) Back Office
10 17 (0.99%) Electronics
10 17 (0.99%) Law
11 16 (0.94%) Banking
12 11 (0.64%) Military
13 9 (0.53%) Pharmaceutical
14 8 (0.47%) Local Government
15 6 (0.35%) Automotive
15 6 (0.35%) Billing
16 5 (0.29%) Financial Institution
17 4 (0.23%) Czech Language
17 4 (0.23%) Publishing
Job Titles
1 301 (17.60%) Analyst
2 203 (11.87%) Support Engineer
3 146 (8.54%) Service Analyst
4 125 (7.31%) IT Support
5 118 (6.90%) Service Desk Analyst
6 110 (6.43%) Service Manager
7 107 (6.26%) Architect
7 107 (6.26%) IT Manager
8 94 (5.50%) 2nd Line Support
9 89 (5.20%) Consultant
9 89 (5.20%) IT Engineer
10 78 (4.56%) Network Engineer
11 75 (4.39%) Infrastructure Engineer
12 74 (4.33%) Support Analyst
13 65 (3.80%) 2nd Line Engineer
13 65 (3.80%) IT Analyst
14 64 (3.74%) Delivery Manager
15 63 (3.68%) IT Support Engineer
16 62 (3.63%) Team Leader
17 59 (3.45%) Applications Support
Libraries, Frameworks & Software Standards
1 41 (2.40%) Web Services
2 33 (1.93%) .NET
3 31 (1.81%) XML
4 30 (1.75%) HTML
5 23 (1.35%) LDAP
6 22 (1.29%) CSS
7 18 (1.05%) REST
8 11 (0.64%) .NET Framework
9 10 (0.58%) OAuth
9 10 (0.58%) OpenID
9 10 (0.58%) XML Messaging
10 9 (0.53%) Kafka
10 9 (0.53%) Node.js
10 9 (0.53%) OAuth2
10 9 (0.53%) SAP Fiori
11 8 (0.47%) AngularJS
11 8 (0.47%) Middleware
11 8 (0.47%) React
11 8 (0.47%) Velocity
11 8 (0.47%) XACML
Miscellaneous
1 264 (15.44%) Management Information System
2 124 (7.25%) Analytical Skills
3 114 (6.67%) Self-Motivation
4 112 (6.55%) Data Centre
5 58 (3.39%) PKI
6 51 (2.98%) Clustering
7 38 (2.22%) CMDB
8 34 (1.99%) Public Cloud
9 25 (1.46%) iPad
10 24 (1.40%) Driving Licence
11 22 (1.29%) Enterprise Software
11 22 (1.29%) Mainframe
12 18 (1.05%) User Experience
13 17 (0.99%) Blackberry
13 17 (0.99%) Virtual Team
14 15 (0.88%) Client/Server
15 14 (0.82%) iPhone
15 14 (0.82%) Video Conferencing
16 13 (0.76%) Private Cloud
17 12 (0.70%) Replication
Operating Systems
1 714 (41.75%) Windows
2 304 (17.78%) Windows 10
3 259 (15.15%) Windows Server
4 234 (13.68%) Windows 7
5 163 (9.53%) Linux
6 110 (6.43%) Windows Server 2012
7 107 (6.26%) Unix
8 74 (4.33%) Windows Server 2008
9 63 (3.68%) Windows 8
10 45 (2.63%) Solaris
11 19 (1.11%) Mac OS
12 16 (0.94%) Windows XP
13 14 (0.82%) Android
14 13 (0.76%) Windows 2000
15 10 (0.58%) Debian
15 10 (0.58%) Windows Server 2003
16 6 (0.35%) Apple iOS
16 6 (0.35%) CentOS
17 4 (0.23%) Red Hat Enterprise Linux
17 4 (0.23%) VMS
Processes & Methodologies
1 335 (19.59%) Service Management
2 304 (17.78%) Agile Software Development
3 262 (15.32%) Service Delivery
4 252 (14.74%) Information Security
5 249 (14.56%) Problem-Solving
6 192 (11.23%) Project Management
7 189 (11.05%) ITIL V3
8 176 (10.29%) ITSM
9 174 (10.18%) Problem Management
10 168 (9.82%) Incident Management
11 153 (8.95%) Change Management
12 148 (8.65%) PRINCE2
13 128 (7.49%) Ticket Management
14 124 (7.25%) DevOps
15 118 (6.90%) Infrastructure Engineering
16 111 (6.49%) Continuous Improvement
17 107 (6.26%) Mentoring
17 107 (6.26%) Stakeholder Management
18 104 (6.08%) TOGAF
19 97 (5.67%) Cybersecurity
Programming Languages
1 204 (11.93%) SQL
2 133 (7.78%) PowerShell
3 63 (3.68%) C
4 47 (2.75%) JavaScript
5 43 (2.51%) Python
6 36 (2.11%) Java
7 23 (1.35%) Bash Shell
8 21 (1.23%) C#
9 18 (1.05%) PHP
9 18 (1.05%) Ruby
10 15 (0.88%) Objective-C
11 11 (0.64%) VBScript
12 8 (0.47%) COBOL
13 6 (0.35%) C++
13 6 (0.35%) PL/SQL
13 6 (0.35%) VBA
14 5 (0.29%) Perl
14 5 (0.29%) R
14 5 (0.29%) TypeScript
15 4 (0.23%) Shell Script
Qualifications
1 295 (17.25%) Degree
2 215 (12.57%) Microsoft Certification
3 190 (11.11%) Security Cleared
4 142 (8.30%) Cisco Certification
5 138 (8.07%) ITIL Certification
6 105 (6.14%) MCP
7 101 (5.91%) SC Cleared
8 82 (4.80%) CCNA
9 81 (4.74%) MCSE
10 77 (4.50%) CCNP
11 55 (3.22%) CISSP
12 54 (3.16%) MCSA
13 35 (2.05%) A+ Certification
14 34 (1.99%) ITIL Foundation Certificate
15 32 (1.87%) TOGAF Certification
15 32 (1.87%) VMware Certified Professional (VCP)
16 30 (1.75%) PRINCE2 Certification
17 29 (1.70%) CISM
17 29 (1.70%) Computer Science Degree
18 27 (1.58%) PMI Certification
Quality Assurance & Compliance
1 380 (22.22%) SLA
2 142 (8.30%) ISO/IEC 27001
3 57 (3.33%) COBIT
4 51 (2.98%) PCI DSS
5 45 (2.63%) QA
6 40 (2.34%) GDPR
7 37 (2.16%) NIST
8 36 (2.11%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 26 (1.52%) HMG Security Policy Framework
10 22 (1.29%) ISO 9001
11 19 (1.11%) ISO/IEC 20000
12 17 (0.99%) Cyber Essentials
12 17 (0.99%) Sarbanes-Oxley
13 12 (0.70%) Data Quality
13 12 (0.70%) PMO
14 9 (0.53%) COSO
15 6 (0.35%) PMBOK
16 5 (0.29%) ISO 22301
17 2 (0.12%) 21 CFR Part 11
17 2 (0.12%) GxP
System Software
1 455 (26.61%) Active Directory
2 201 (11.75%) VMware Infrastructure
3 100 (5.85%) Hyper-V
4 67 (3.92%) Firmware
5 31 (1.81%) Docker
6 28 (1.64%) VMware ESXi
6 28 (1.64%) XenApp
7 24 (1.40%) Virtual Machines
8 23 (1.35%) XenDesktop
9 18 (1.05%) Virtual Servers
10 16 (0.94%) vSphere
11 15 (0.88%) VirtualBox
12 9 (0.53%) NFS
12 9 (0.53%) Terminal Services
12 9 (0.53%) VMware NSX
13 8 (0.47%) vCloud
14 7 (0.41%) Microsoft Virtual Server
15 5 (0.29%) Virtual Desktop
16 4 (0.23%) Oracle RAC
17 3 (0.18%) Terminal Server
Systems Management
1 95 (5.56%) SCCM
2 40 (2.34%) SCOM
3 34 (1.99%) Microsoft Intune
4 32 (1.87%) Ansible
5 24 (1.40%) Puppet
6 22 (1.29%) Single Sign-On
6 22 (1.29%) WSUS
7 18 (1.05%) Data Guard
8 16 (0.94%) SolarWinds Orion
9 14 (0.82%) Cisco Prime
10 12 (0.70%) Opscode Chef
11 11 (0.64%) Kubernetes
11 11 (0.64%) Tivoli Storage Manager
12 10 (0.58%) vCenter Server
13 9 (0.53%) NetBackup
13 9 (0.53%) vRealize
14 7 (0.41%) Nagios
15 5 (0.29%) HAProxy
15 5 (0.29%) Norton AntiVirus
15 5 (0.29%) Terraform
Vendors
1 591 (34.56%) Microsoft
2 269 (15.73%) VMware
3 224 (13.10%) Cisco
4 219 (12.81%) Citrix
5 170 (9.94%) ServiceNow
6 113 (6.61%) Oracle
7 104 (6.08%) HP
8 59 (3.45%) Dell
9 49 (2.87%) NetApp
10 47 (2.75%) Juniper
11 46 (2.69%) SAP
12 40 (2.34%) Splunk
13 39 (2.28%) Palo Alto
14 38 (2.22%) IBM
15 36 (2.11%) CheckPoint
15 36 (2.11%) Remedy
16 30 (1.75%) Meraki
17 29 (1.70%) EMC
17 29 (1.70%) SolarWinds
18 28 (1.64%) F5