Period
to 18 October 2021

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 October 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > South East
6 months to
18 Oct 2021
Same period 2020 Same period 2019
Rank 45 49 24
Rank change year-on-year +4 -25 +6
Permanent jobs citing ITIL 1,047 418 2,132
As % of all permanent jobs advertised in the South East 5.85% 5.31% 8.38%
As % of the Processes & Methodologies category 6.26% 5.77% 9.19%
Number of salaries quoted 764 344 1,524
10th Percentile £25,500 £27,575 £26,250
25th Percentile £31,250 £38,475 £32,493
Median annual salary (50th Percentile) £45,000 £50,000 £45,500
Median % change year-on-year -10.00% +9.89% +1.11%
75th Percentile £61,438 £67,500 £62,500
90th Percentile £76,600 £84,700 £73,750
England median annual salary £46,000 £48,500 £45,000
% change year-on-year -5.15% +7.78% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 16,714 7,245 23,211
As % of all permanent IT jobs advertised in the South East 93.46% 92.02% 91.23%
Number of salaries quoted 11,300 6,020 18,896
10th Percentile £32,000 £31,500 £28,000
25th Percentile £40,371 £40,000 £36,250
Median annual salary (50th Percentile) £52,500 £52,500 £50,000
Median % change year-on-year - +5.00% +5.26%
75th Percentile £67,500 £65,000 £63,750
90th Percentile £78,750 £75,000 £75,000
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% -

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 18 October 2021.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 18 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +30 412 £50,000 +2.56% 97
Berkshire +33 205 £50,000 +17.65% 38
Surrey +11 204 £47,000 -14.55% 24
Hampshire -70 180 £41,250 -8.33% 38
Buckinghamshire +1 140 £34,500 -32.68% 35
West Sussex +61 126 £38,750 +15.67% 24
Oxfordshire +20 67 £55,000 +37.50% 24
East Sussex -13 64 £45,000 -17.81% 8
Kent -45 27 £45,000 +7.14% 19
Home Counties - 2 £44,000 -
Isle of Wight - 1 £29,000 - 1
ITIL
England

For the 6 months to 18 October 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 407 (38.87%) Social Skills
2 359 (34.29%) Microsoft
3 314 (29.99%) Windows
4 277 (26.46%) Microsoft 365
5 256 (24.45%) Azure
6 254 (24.26%) Service Management
7 229 (21.87%) Active Directory
8 223 (21.30%) SLA
9 213 (20.34%) Problem-Solving
10 207 (19.77%) VMware
11 179 (17.10%) Project Management
12 177 (16.91%) Agile Software Development
13 173 (16.52%) ITSM
14 170 (16.24%) Service Delivery
15 154 (14.71%) Finance
16 148 (14.14%) SQL
17 146 (13.94%) Degree
18 144 (13.75%) Firewall
18 144 (13.75%) Windows Server
19 131 (12.51%) Analytical Skills
20 119 (11.37%) Incident Management
21 118 (11.27%) Cisco
22 116 (11.08%) Change Management
23 113 (10.79%) VMware Infrastructure
24 109 (10.41%) AWS
25 104 (9.93%) ITIL V3
26 102 (9.74%) Windows 10
27 101 (9.65%) Data Centre
27 101 (9.65%) Telecoms
28 98 (9.36%) ServiceNow

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (5.83%) SharePoint
2 32 (3.06%) MS Exchange
3 12 (1.15%) Confluence
4 10 (0.96%) Exchange Server 2013
4 10 (0.96%) IIS
5 8 (0.76%) CMS
5 8 (0.76%) SAS
5 8 (0.76%) Umbraco
6 7 (0.67%) Skype for Business
7 4 (0.38%) BizTalk Server
7 4 (0.38%) JBoss
8 3 (0.29%) Oracle Workflow
9 2 (0.19%) Liferay
10 1 (0.096%) nginx
10 1 (0.096%) OpenStack
10 1 (0.096%) Tomcat
10 1 (0.096%) WebSphere
Applications
1 63 (6.02%) Microsoft Office
2 21 (2.01%) Microsoft Excel
3 8 (0.76%) InVision
4 7 (0.67%) Microsoft PowerPoint
5 5 (0.48%) Microsoft Project
5 5 (0.48%) Spreadsheet
6 3 (0.29%) MS Visio
Business Applications
1 16 (1.53%) Remedy ITSM
2 12 (1.15%) SAP S/4HANA
3 8 (0.76%) Dynamics CRM
4 6 (0.57%) SAP IBP
4 6 (0.57%) SAP MDG
4 6 (0.57%) SAP VC
5 4 (0.38%) NetSuite
5 4 (0.38%) SAP SM
6 1 (0.096%) Remedy AR System
6 1 (0.096%) Salesforce.com CRM
6 1 (0.096%) SAP Business ByDesign
6 1 (0.096%) SAP Hybris
6 1 (0.096%) Sentinel
Cloud Services
1 277 (26.46%) Microsoft 365
2 256 (24.45%) Azure
3 109 (10.41%) AWS
4 59 (5.64%) IaaS
5 45 (4.30%) SaaS
6 44 (4.20%) Azure Active Directory
7 42 (4.01%) PaaS
8 27 (2.58%) Cloud Computing
9 22 (2.10%) Power Platform
10 14 (1.34%) Google Workspace
11 9 (0.86%) Virtual Private Cloud
12 7 (0.67%) Dynamics 365
12 7 (0.67%) Power Automate
12 7 (0.67%) PowerApps
13 5 (0.48%) Azure Logic Apps
13 5 (0.48%) Azure Stack
14 4 (0.38%) Azure Sentinel
14 4 (0.38%) GCP
14 4 (0.38%) Mimecast
14 4 (0.38%) OneDrive
Communications & Networking
1 144 (13.75%) Firewall
2 87 (8.31%) WAN
3 78 (7.45%) LAN
4 74 (7.07%) DNS
5 63 (6.02%) VPN
6 58 (5.54%) Network Security
7 50 (4.78%) DHCP
8 41 (3.92%) SAN
9 38 (3.63%) VLAN
10 33 (3.15%) Wi-Fi
11 28 (2.67%) Internet
12 26 (2.48%) TCP/IP
12 26 (2.48%) Wireless
13 16 (1.53%) Cisco IOS
14 14 (1.34%) SD-WAN
15 13 (1.24%) IPsec
16 12 (1.15%) BGP
17 11 (1.05%) MPLS
17 11 (1.05%) OSPF
17 11 (1.05%) VoIP
Database & Business Intelligence
1 87 (8.31%) SQL Server
2 12 (1.15%) Relational Database
3 11 (1.05%) Data Warehouse
3 11 (1.05%) Power BI
4 9 (0.86%) MySQL
5 5 (0.48%) MongoDB
5 5 (0.48%) SQL Server Integration Services
5 5 (0.48%) SQL Server Reporting Services
6 4 (0.38%) Oracle Reports
6 4 (0.38%) Tableau
7 3 (0.29%) Azure SQL Database
7 3 (0.29%) SQL Server 2012
8 2 (0.19%) MS Access
8 2 (0.19%) NoSQL
8 2 (0.19%) OLAP
8 2 (0.19%) Oracle Database
8 2 (0.19%) PostgreSQL
8 2 (0.19%) PowerCenter
8 2 (0.19%) Spotfire
8 2 (0.19%) SQL Server Analysis Services
Development Applications
1 24 (2.29%) JIRA
2 10 (0.96%) Selenium
2 10 (0.96%) WebDriver
3 9 (0.86%) NUnit
4 8 (0.76%) Axure RP
5 6 (0.57%) Git (software)
6 4 (0.38%) Jenkins
6 4 (0.38%) Visual Studio
7 3 (0.29%) Ant
7 3 (0.29%) Artifactory
7 3 (0.29%) Maven
7 3 (0.29%) Subversion
7 3 (0.29%) Team Foundation Server
8 2 (0.19%) Oracle APEX
9 1 (0.096%) Cucumber
9 1 (0.096%) Mercurial
9 1 (0.096%) MSTest
9 1 (0.096%) Rational Rhapsody
9 1 (0.096%) SoapUI
9 1 (0.096%) TeamCity
General
1 407 (38.87%) Social Skills
2 154 (14.71%) Finance
3 131 (12.51%) Analytical Skills
4 101 (9.65%) Telecoms
5 70 (6.69%) Organisational Skills
6 69 (6.59%) Retail
7 54 (5.16%) Influencing Skills
8 47 (4.49%) Public Sector
9 44 (4.20%) Presentation Skills
10 40 (3.82%) Digital Economy
10 40 (3.82%) Legal
11 27 (2.58%) Manufacturing
12 23 (2.20%) Banking
13 19 (1.81%) Inclusion and Diversity
14 16 (1.53%) Games
15 14 (1.34%) Advertising
15 14 (1.34%) Documentation Skills
16 11 (1.05%) Aerospace
17 9 (0.86%) Marketing
18 7 (0.67%) Military
Job Titles
1 222 (21.20%) Analyst
2 89 (8.50%) Support Analyst
3 82 (7.83%) Architect
4 75 (7.16%) Service Analyst
4 75 (7.16%) Team Leader
5 73 (6.97%) Service Manager
6 72 (6.88%) IT Manager
7 64 (6.11%) Service Desk Analyst
7 64 (6.11%) Technical Support
8 61 (5.83%) Infrastructure Engineer
9 60 (5.73%) IT Support
10 58 (5.54%) Support Engineer
11 57 (5.44%) Applications Support
12 44 (4.20%) Network Engineer
13 43 (4.11%) 2nd Line Support
13 43 (4.11%) Consultant
14 42 (4.01%) Delivery Manager
14 42 (4.01%) Support Team Leader
15 36 (3.44%) IT Engineer
15 36 (3.44%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 34 (3.25%) .NET
2 20 (1.91%) HTML
3 19 (1.81%) CSS
4 18 (1.72%) AngularJS
5 16 (1.53%) Middleware
6 15 (1.43%) Web Services
7 14 (1.34%) Twitter Bootstrap
8 11 (1.05%) .NET Framework
8 11 (1.05%) Node.js
9 10 (0.96%) ASP.NET
9 10 (0.96%) ASP.NET MVC
10 9 (0.86%) ASP.NET MVC 3
10 9 (0.86%) CSS3
10 9 (0.86%) Entity Framework
10 9 (0.86%) HTML5
10 9 (0.86%) jQuery
10 9 (0.86%) NHibernate
10 9 (0.86%) SOAP
11 8 (0.76%) LDAP
11 8 (0.76%) RESTful
Miscellaneous
1 101 (9.65%) Data Centre
2 83 (7.93%) Management Information System
3 68 (6.49%) Self-Motivation
4 29 (2.77%) Hybrid Cloud
4 29 (2.77%) Robotics
5 26 (2.48%) CMDB
6 24 (2.29%) Private Cloud
7 23 (2.20%) User Experience
8 19 (1.81%) Virtual Team
9 17 (1.62%) Driving Licence
9 17 (1.62%) Public Cloud
10 16 (1.53%) Smartphone
11 14 (1.34%) Video Conferencing
12 9 (0.86%) Data Protection Act
13 6 (0.57%) Cyberthreat
13 6 (0.57%) Legacy Systems
13 6 (0.57%) N-Tier
13 6 (0.57%) PKI
13 6 (0.57%) Replication
14 5 (0.48%) Analytical Mindset
Operating Systems
1 314 (29.99%) Windows
2 144 (13.75%) Windows Server
3 102 (9.74%) Windows 10
4 75 (7.16%) Linux
5 55 (5.25%) Windows Server 2012
6 44 (4.20%) Windows Server 2008
7 33 (3.15%) Windows 7
8 31 (2.96%) Windows Server 2016
9 24 (2.29%) Android
10 23 (2.20%) Apple iOS
11 21 (2.01%) Windows Server 2019
12 13 (1.24%) Unix
13 12 (1.15%) Windows 8
14 9 (0.86%) Mac OS X
14 9 (0.86%) VMS
15 7 (0.67%) Solaris
16 6 (0.57%) Mac OS
16 6 (0.57%) Red Hat Enterprise Linux
17 5 (0.48%) Windows Server 2003
18 3 (0.29%) OpenVMS
Processes & Methodologies
1 254 (24.26%) Service Management
2 213 (20.34%) Problem-Solving
3 179 (17.10%) Project Management
4 177 (16.91%) Agile Software Development
5 173 (16.52%) ITSM
6 170 (16.24%) Service Delivery
7 119 (11.37%) Incident Management
8 116 (11.08%) Change Management
9 104 (9.93%) ITIL V3
10 97 (9.26%) DevOps
11 96 (9.17%) Information Security
12 87 (8.31%) Time Management
13 86 (8.21%) Problem Management
14 85 (8.12%) PRINCE2
15 81 (7.74%) Cybersecurity
16 78 (7.45%) Infrastructure Engineering
17 76 (7.26%) Continuous Improvement
18 70 (6.69%) Line Management
19 69 (6.59%) Stakeholder Management
20 66 (6.30%) Mentoring
Programming Languages
1 148 (14.14%) SQL
2 48 (4.58%) PowerShell
3 35 (3.34%) JavaScript
4 26 (2.48%) C#
5 16 (1.53%) T-SQL
6 11 (1.05%) Python
7 8 (0.76%) Java
8 7 (0.67%) C
9 6 (0.57%) PHP
10 4 (0.38%) Bash Shell
11 2 (0.19%) Apex Code
11 2 (0.19%) Perl
11 2 (0.19%) VB
12 1 (0.096%) COBOL
12 1 (0.096%) Go
12 1 (0.096%) PL/SQL
12 1 (0.096%) Ruby
12 1 (0.096%) Shell Script
12 1 (0.096%) TypeScript
Qualifications
1 146 (13.94%) Degree
2 90 (8.60%) Security Cleared
3 86 (8.21%) ITIL Certification
4 84 (8.02%) Microsoft Certification
5 73 (6.97%) SC Cleared
6 62 (5.92%) Cisco Certification
7 49 (4.68%) CCNA
8 46 (4.39%) ITIL Foundation Certificate
9 41 (3.92%) MCSE
10 30 (2.87%) CCNP
11 27 (2.58%) CISSP
11 27 (2.58%) MCSA
12 25 (2.39%) MCP
13 24 (2.29%) A+ Certification
13 24 (2.29%) Computer Science Degree
14 19 (1.81%) CISM
15 18 (1.72%) CCA
15 18 (1.72%) Citrix Certification
16 17 (1.62%) DV Cleared
17 16 (1.53%) PRINCE2 Certification
Quality Assurance & Compliance
1 223 (21.30%) SLA
2 64 (6.11%) ISO/IEC 27001
3 60 (5.73%) GDPR
4 44 (4.20%) Cyber Essentials
5 21 (2.01%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 21 (2.01%) QA
6 15 (1.43%) PMO
7 12 (1.15%) Accessibility
7 12 (1.15%) COBIT
8 10 (0.96%) ITGC
9 8 (0.76%) NIST
10 7 (0.67%) Cyber Essentials PLUS
10 7 (0.67%) Data Quality
10 7 (0.67%) PCI DSS
11 6 (0.57%) ISO 9001
11 6 (0.57%) ISO/IEC 20000
12 4 (0.38%) BS25999
12 4 (0.38%) GxP
12 4 (0.38%) HL7
12 4 (0.38%) RMADS
System Software
1 229 (21.87%) Active Directory
2 113 (10.79%) VMware Infrastructure
3 62 (5.92%) Hyper-V
4 16 (1.53%) VMware Workstation
5 15 (1.43%) Virtual Machines
5 15 (1.43%) XenApp
6 14 (1.34%) Virtual Desktop
6 14 (1.34%) VMware ESXi
7 13 (1.24%) XenDesktop
8 11 (1.05%) VirtualBox
9 9 (0.86%) VMware NSX
10 8 (0.76%) vSphere
11 7 (0.67%) BitLocker
11 7 (0.67%) Docker
12 5 (0.48%) VMware Server
13 4 (0.38%) Microsoft App-V
14 3 (0.29%) Firmware
14 3 (0.29%) Virtual Servers
15 2 (0.19%) NFS
16 1 (0.096%) Snort
Systems Management
1 75 (7.16%) Microsoft Intune
2 74 (7.07%) SCCM
3 28 (2.67%) WSUS
4 20 (1.91%) Single Sign-On
5 11 (1.05%) vRealize
6 10 (0.96%) Jamf Pro
7 8 (0.76%) Kubernetes
7 8 (0.76%) NetBackup
8 7 (0.67%) Terraform
9 6 (0.57%) Active Directory Federation Services
9 6 (0.57%) CSIRT
9 6 (0.57%) FortiGate
10 5 (0.48%) Ansible
10 5 (0.48%) BMC PATROL
10 5 (0.48%) Cisco CUCM
10 5 (0.48%) Cisco UCCX
10 5 (0.48%) vCenter Server
11 4 (0.38%) IBM BigFix
12 3 (0.29%) Galera Cluster
12 3 (0.29%) Istio
Vendors
1 359 (34.29%) Microsoft
2 207 (19.77%) VMware
3 118 (11.27%) Cisco
4 98 (9.36%) ServiceNow
5 58 (5.54%) Citrix
6 51 (4.87%) Meraki
7 42 (4.01%) SAP
8 35 (3.34%) Veeam
9 33 (3.15%) Remedy
10 32 (3.06%) Oracle
11 20 (1.91%) Apple
12 19 (1.81%) IBM
13 17 (1.62%) HP
14 16 (1.53%) Google
15 15 (1.43%) Zscaler
16 14 (1.34%) Dell
16 14 (1.34%) Palo Alto
17 13 (1.24%) SolarWinds
18 12 (1.15%) Splunk
19 11 (1.05%) BMC