Period
to 2 April 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 2 April 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > South East
6 months to
2 Apr 2020
Same period 2019 Same period 2018
Rank 33 28 27
Rank change year-on-year -5 -1 -4
Permanent jobs citing ITIL 1,376 2,000 2,350
As % of all permanent jobs advertised in the South East 6.45% 7.53% 7.45%
As % of the Processes & Methodologies category 7.12% 8.21% 8.24%
Number of salaries quoted 1,052 1,542 1,879
Median annual salary £45,000 £43,000 £44,000
Median salary % change year-on-year +4.65% -2.27% +3.53%
10th Percentile £25,000 £24,500 £23,750
90th Percentile £75,000 £67,500 £67,500
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 19,315 24,363 28,513
As % of all permanent IT jobs advertised in the South East 90.53% 91.72% 90.37%
Number of salaries quoted 15,574 19,907 23,525
Median annual salary £50,000 £48,500 £45,000
Median salary % change year-on-year +3.09% +7.78% -
10th Percentile £30,000 £28,000 £27,500
90th Percentile £77,500 £73,750 £70,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +2.04%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 2 April 2020.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 2 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -12 486 £47,500 +11.76% 44
Hampshire -8 317 £40,000 -4.76% 33
Berkshire -11 272 £55,000 +22.22% 20
Surrey 0 271 £52,500 +10.53% 16
Buckinghamshire -1 156 £40,000 - 18
West Sussex -3 124 £42,500 -4.49% 5
East Sussex +50 88 £40,000 -15.79% 6
Kent -3 65 £37,500 - 14
Oxfordshire -7 58 £40,000 -5.88% 6
Sussex - 2 £46,250 - 1
ITIL
England

For the 6 months to 2 April 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 492 (35.76%) Windows
2 422 (30.67%) Microsoft
3 357 (25.94%) Active Directory
4 331 (24.06%) Office 365
5 243 (17.66%) Azure
6 238 (17.30%) SLA
7 235 (17.08%) Service Management
7 235 (17.08%) VMware
8 225 (16.35%) Agile Software Development
9 214 (15.55%) SQL
10 211 (15.33%) Service Delivery
11 210 (15.26%) Finance
12 208 (15.12%) Firewall
13 203 (14.75%) Windows 10
13 203 (14.75%) Windows Server
14 201 (14.61%) Cisco
15 186 (13.52%) Security Cleared
16 183 (13.30%) SQL Server
17 168 (12.21%) Information Security
18 164 (11.92%) ITIL V3
19 163 (11.85%) Degree
20 162 (11.77%) Problem Management
21 158 (11.48%) Microsoft Office
22 156 (11.34%) VMware Infrastructure
23 154 (11.19%) WAN
24 150 (10.90%) Management Information System
25 141 (10.25%) ITSM
26 140 (10.17%) LAN
26 140 (10.17%) ITIL Certification
26 140 (10.17%) ISO/IEC 27001

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (6.90%) MS Exchange
2 67 (4.87%) SharePoint
3 58 (4.22%) IIS
4 29 (2.11%) Exchange Server 2013
5 28 (2.03%) Exchange Server 2010
6 23 (1.67%) Apache
7 22 (1.60%) Skype for Business
8 14 (1.02%) WebSphere
9 11 (0.80%) Confluence
9 11 (0.80%) Elasticsearch
9 11 (0.80%) SAS
10 10 (0.73%) OpenStack
11 8 (0.58%) MQSeries
12 7 (0.51%) Apache Spark
12 7 (0.51%) BizTalk Server
13 5 (0.36%) Exchange Server 2007
13 5 (0.36%) Oracle SOA Suite
14 3 (0.22%) Apache Solr
14 3 (0.22%) nginx
14 3 (0.22%) SAP Portal
Applications
1 158 (11.48%) Microsoft Office
2 45 (3.27%) Microsoft Excel
3 28 (2.03%) MS Visio
4 22 (1.60%) Microsoft PowerPoint
5 11 (0.80%) Microsoft Project
6 2 (0.15%) Spreadsheet
Business Applications
1 19 (1.38%) Remedy ITSM
2 9 (0.65%) Dynamics AX
2 9 (0.65%) NetSuite
3 7 (0.51%) assyst
3 7 (0.51%) Sparx Enterprise Architect
4 6 (0.44%) Dynamics CRM
5 4 (0.29%) Oracle Financials
6 3 (0.22%) SAP HCM
6 3 (0.22%) SAP HR
7 2 (0.15%) Oracle EBS
7 2 (0.15%) SAP FI
7 2 (0.15%) SAP GTS
7 2 (0.15%) SAP S/4HANA
8 1 (0.073%) SAP CO
8 1 (0.073%) SAP FI/CO
8 1 (0.073%) SAP IS-U
8 1 (0.073%) SAP LE
8 1 (0.073%) SAP MM
8 1 (0.073%) SAP SD
8 1 (0.073%) SAP WM
Cloud Services
1 331 (24.06%) Office 365
2 243 (17.66%) Azure
3 99 (7.19%) AWS
4 57 (4.14%) SaaS
5 38 (2.76%) PaaS
6 22 (1.60%) IaaS
7 20 (1.45%) Akamai
7 20 (1.45%) Dynamics 365
8 14 (1.02%) Azure Active Directory
9 9 (0.65%) G Suite
10 8 (0.58%) GCP
11 7 (0.51%) Cloud Computing
11 7 (0.51%) Power Platform
12 6 (0.44%) AWS Lambda
12 6 (0.44%) Salesforce Service Cloud
12 6 (0.44%) Serverless
13 5 (0.36%) Boomi
13 5 (0.36%) iPaaS
14 4 (0.29%) GitHub
14 4 (0.29%) PowerApps
Communications & Networking
1 208 (15.12%) Firewall
2 154 (11.19%) WAN
3 140 (10.17%) LAN
4 125 (9.08%) DNS
5 118 (8.58%) DHCP
6 94 (6.83%) TCP/IP
7 60 (4.36%) VPN
8 50 (3.63%) Network Security
9 49 (3.56%) MPLS
9 49 (3.56%) SAN
9 49 (3.56%) VoIP
10 47 (3.42%) BGP
11 44 (3.20%) Wireless
12 43 (3.13%) OSPF
13 42 (3.05%) Internet
14 40 (2.91%) Cisco ASA
15 32 (2.33%) VLAN
16 31 (2.25%) SSL
17 25 (1.82%) Cisco Nexus
18 24 (1.74%) Skype
Database & Business Intelligence
1 183 (13.30%) SQL Server
2 25 (1.82%) Relational Database
3 17 (1.24%) MySQL
4 15 (1.09%) Big Data
4 15 (1.09%) SQL Server Reporting Services
5 14 (1.02%) DB2
5 14 (1.02%) SQL Server Integration Services
6 10 (0.73%) MongoDB
7 9 (0.65%) PostgreSQL
7 9 (0.65%) SQL Server 2008
8 8 (0.58%) Data Warehouse
8 8 (0.58%) Hadoop
8 8 (0.58%) SQL Server 2012
9 7 (0.51%) Oracle Database
10 6 (0.44%) SQL Server 2005
10 6 (0.44%) SQL Server 2017
11 4 (0.29%) MariaDB
11 4 (0.29%) NoSQL
11 4 (0.29%) RDBMS
11 4 (0.29%) SAP HANA
Development Applications
1 30 (2.18%) JIRA
2 23 (1.67%) Jenkins
3 16 (1.16%) Git (software)
4 9 (0.65%) SonarQube
5 8 (0.58%) ReSharper
5 8 (0.58%) Subversion
6 7 (0.51%) MagicDraw
6 7 (0.51%) Rational DOORS
7 6 (0.44%) Ant
7 6 (0.44%) Artifactory
7 6 (0.44%) Maven
7 6 (0.44%) Team Foundation Server
8 5 (0.36%) SoapUI
8 5 (0.36%) Visual Studio
9 4 (0.29%) VersionOne
10 3 (0.22%) Bitbucket
11 2 (0.15%) GitLab
12 1 (0.073%) IBM UrbanCode
12 1 (0.073%) Selenium IDE
12 1 (0.073%) SQL Server Management Studio (SSMS)
General
1 210 (15.26%) Finance
2 66 (4.80%) Public Sector
3 62 (4.51%) Retail
4 59 (4.29%) Telecoms
5 35 (2.54%) Legal
6 23 (1.67%) Aerospace
7 17 (1.24%) Back Office
7 17 (1.24%) Manufacturing
8 14 (1.02%) Banking
9 10 (0.73%) Law
9 10 (0.73%) Local Government
9 10 (0.73%) Marketing
9 10 (0.73%) Military
10 7 (0.51%) Automotive
11 6 (0.44%) Electronics
12 4 (0.29%) Financial Institution
12 4 (0.29%) Pharmaceutical
13 3 (0.22%) Advertising
13 3 (0.22%) Billing
13 3 (0.22%) Publishing
Job Titles
1 221 (16.06%) Analyst
2 131 (9.52%) Support Engineer
3 99 (7.19%) Architect
4 98 (7.12%) IT Support
5 94 (6.83%) IT Manager
6 79 (5.74%) Service Manager
7 77 (5.60%) Infrastructure Engineer
7 77 (5.60%) IT Engineer
8 75 (5.45%) Service Analyst
9 73 (5.31%) Consultant
10 67 (4.87%) Network Engineer
11 59 (4.29%) IT Analyst
11 59 (4.29%) Service Desk Analyst
12 58 (4.22%) 2nd Line Support
12 58 (4.22%) Support Analyst
12 58 (4.22%) Team Leader
13 54 (3.92%) Applications Support
14 48 (3.49%) Desktop Support
15 46 (3.34%) IT Support Engineer
16 43 (3.13%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 41 (2.98%) .NET
2 40 (2.91%) Web Services
3 39 (2.83%) XML
4 35 (2.54%) HTML
5 20 (1.45%) CSS
6 17 (1.24%) .NET Framework
7 14 (1.02%) REST
8 13 (0.94%) LDAP
9 12 (0.87%) Node.js
9 12 (0.87%) SOAP
10 11 (0.80%) Middleware
11 10 (0.73%) AngularJS
11 10 (0.73%) XML Messaging
12 9 (0.65%) JSON
12 9 (0.65%) React
13 8 (0.58%) .NET Core
13 8 (0.58%) SAML
13 8 (0.58%) WebSphere MQ
14 7 (0.51%) Regular Expression
15 6 (0.44%) Velocity
Miscellaneous
1 150 (10.90%) Management Information System
2 112 (8.14%) Analytical Skills
3 84 (6.10%) Data Centre
4 57 (4.14%) Self-Motivation
5 51 (3.71%) Clustering
6 32 (2.33%) Driving Licence
6 32 (2.33%) PKI
7 27 (1.96%) Mainframe
7 27 (1.96%) Public Cloud
8 22 (1.60%) CMDB
9 19 (1.38%) Virtual Team
10 17 (1.24%) Enterprise Software
11 14 (1.02%) PMI
11 14 (1.02%) Private Cloud
12 13 (0.94%) Cloud Native
12 13 (0.94%) Hybrid Cloud
12 13 (0.94%) User Experience
13 11 (0.80%) Video Conferencing
14 9 (0.65%) AS400
15 8 (0.58%) Tandem
Operating Systems
1 492 (35.76%) Windows
2 203 (14.75%) Windows 10
2 203 (14.75%) Windows Server
3 131 (9.52%) Windows 7
4 111 (8.07%) Linux
5 89 (6.47%) Windows Server 2016
6 82 (5.96%) Windows Server 2012
7 53 (3.85%) Windows 8
8 35 (2.54%) Windows Server 2008
9 28 (2.03%) Unix
10 16 (1.16%) Debian
11 13 (0.94%) Solaris
12 12 (0.87%) AIX
12 12 (0.87%) Android
13 10 (0.73%) CentOS
14 6 (0.44%) Windows Server 2003
15 5 (0.36%) Mac OS
15 5 (0.36%) Windows 2000
15 5 (0.36%) Windows Server 2019
15 5 (0.36%) Windows XP
Processes & Methodologies
1 235 (17.08%) Service Management
2 225 (16.35%) Agile Software Development
3 211 (15.33%) Service Delivery
4 168 (12.21%) Information Security
5 164 (11.92%) ITIL V3
6 162 (11.77%) Problem Management
7 141 (10.25%) ITSM
8 139 (10.10%) DevOps
9 138 (10.03%) Problem-Solving
10 136 (9.88%) Incident Management
11 134 (9.74%) Project Management
12 107 (7.78%) Change Management
12 107 (7.78%) Infrastructure Engineering
13 106 (7.70%) PRINCE2
14 99 (7.19%) Stakeholder Management
15 79 (5.74%) TOGAF
16 74 (5.38%) Cybersecurity
17 71 (5.16%) Service Design
18 68 (4.94%) Mentoring
19 63 (4.58%) Project Delivery
Programming Languages
1 214 (15.55%) SQL
2 121 (8.79%) PowerShell
3 57 (4.14%) Python
4 49 (3.56%) JavaScript
5 38 (2.76%) C
5 38 (2.76%) Java
6 28 (2.03%) Ruby
7 27 (1.96%) C#
8 16 (1.16%) Perl
9 13 (0.94%) VBScript
10 12 (0.87%) C++
11 9 (0.65%) Bash Shell
11 9 (0.65%) PHP
11 9 (0.65%) Shell Script
12 7 (0.51%) COBOL
12 7 (0.51%) PL/SQL
12 7 (0.51%) R
12 7 (0.51%) T-SQL
13 5 (0.36%) TypeScript
14 4 (0.29%) VBA
Qualifications
1 186 (13.52%) Security Cleared
2 163 (11.85%) Degree
3 140 (10.17%) ITIL Certification
4 129 (9.38%) Microsoft Certification
5 126 (9.16%) SC Cleared
6 116 (8.43%) Cisco Certification
7 70 (5.09%) CCNP
7 70 (5.09%) MCSE
8 63 (4.58%) CCNA
9 58 (4.22%) CISSP
10 48 (3.49%) MCP
11 42 (3.05%) A+ Certification
12 41 (2.98%) MCSA
13 29 (2.11%) VMware Certified Professional (VCP)
14 28 (2.03%) CISM
14 28 (2.03%) Computer Science Degree
15 27 (1.96%) ITIL Foundation Certificate
16 25 (1.82%) DV Cleared
17 23 (1.67%) CCIE
18 22 (1.60%) MCITP
Quality Assurance & Compliance
1 238 (17.30%) SLA
2 140 (10.17%) ISO/IEC 27001
3 53 (3.85%) COBIT
4 45 (3.27%) GDPR
5 43 (3.13%) PCI DSS
6 38 (2.76%) NIST
6 38 (2.76%) QA
7 30 (2.18%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 28 (2.03%) ISO 9001
9 20 (1.45%) Sarbanes-Oxley
10 16 (1.16%) HMG Security Policy Framework
11 14 (1.02%) ISO/IEC 20000
12 13 (0.94%) Cyber Essentials
13 10 (0.73%) ISO 22301
14 9 (0.65%) COSO
14 9 (0.65%) Data Quality
15 7 (0.51%) PMO
16 4 (0.29%) ISO 14001
16 4 (0.29%) PMBOK
17 3 (0.22%) Def Stans
System Software
1 357 (25.94%) Active Directory
2 156 (11.34%) VMware Infrastructure
3 112 (8.14%) Hyper-V
4 28 (2.03%) Docker
5 22 (1.60%) VMware ESXi
6 21 (1.53%) vSphere
7 17 (1.24%) Firmware
8 15 (1.09%) VirtualBox
9 14 (1.02%) Virtual Servers
10 12 (0.87%) Virtual Machines
11 7 (0.51%) XenApp
11 7 (0.51%) XenDesktop
12 6 (0.44%) Microsoft Virtual Server
13 5 (0.36%) KVM
13 5 (0.36%) Squid
13 5 (0.36%) Terminal Services
14 4 (0.29%) Virtual Desktop
15 3 (0.22%) BitLocker
16 1 (0.073%) Terminal Server
16 1 (0.073%) VMware NSX
Systems Management
1 93 (6.76%) SCCM
2 40 (2.91%) SCOM
3 37 (2.69%) WSUS
4 31 (2.25%) Ansible
5 23 (1.67%) Microsoft Intune
6 21 (1.53%) Kubernetes
7 15 (1.09%) Cisco Prime
8 14 (1.02%) NetBackup
8 14 (1.02%) Tivoli
9 13 (0.94%) Opscode Chef
9 13 (0.94%) Puppet
10 11 (0.80%) Single Sign-On
11 10 (0.73%) QRadar
12 9 (0.65%) SolarWinds Orion
13 8 (0.58%) Tivoli Storage Manager
14 7 (0.51%) Backup Exec
14 7 (0.51%) Nessus
14 7 (0.51%) Norton AntiVirus
15 6 (0.44%) OpenNebula
15 6 (0.44%) vRealize
Vendors
1 422 (30.67%) Microsoft
2 235 (17.08%) VMware
3 201 (14.61%) Cisco
4 98 (7.12%) Citrix
5 88 (6.40%) HP
6 70 (5.09%) ServiceNow
7 58 (4.22%) Oracle
8 45 (3.27%) Meraki
9 40 (2.91%) Remedy
10 39 (2.83%) Dell
10 39 (2.83%) IBM
10 39 (2.83%) Juniper
11 36 (2.62%) SolarWinds
12 34 (2.47%) Palo Alto
13 31 (2.25%) SAP
14 26 (1.89%) NetApp
15 23 (1.67%) Splunk
16 21 (1.53%) CheckPoint
17 19 (1.38%) F5
18 18 (1.31%) McAfee