Period
to 14 May 2021

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 May 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > South East
6 months to
14 May 2021
Same period 2020 Same period 2019
Rank 38 38 27
Rank change year-on-year 0 -11 +3
Permanent jobs citing ITIL 862 1,040 2,067
As % of all permanent jobs advertised in the South East 6.45% 5.89% 7.93%
As % of the Processes & Methodologies category 7.00% 6.46% 8.63%
Number of salaries quoted 599 808 1,529
10th Percentile £27,500 £26,250 £25,000
25th Percentile £36,375 £35,000 £31,775
Median annual salary (50th Percentile) £49,500 £45,000 £45,000
Median % change year-on-year +10.00% - -
75th Percentile £63,750 £62,500 £58,750
90th Percentile £75,000 £75,000 £68,750
England median annual salary £45,404 £47,500 £45,000
% change year-on-year -4.41% +5.56% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 12,306 16,108 23,946
As % of all permanent IT jobs advertised in the South East 92.07% 91.28% 91.92%
Number of salaries quoted 9,350 13,094 19,523
10th Percentile £32,500 £31,250 £28,250
25th Percentile £40,500 £38,250 £36,250
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
75th Percentile £65,000 £65,000 £62,500
90th Percentile £77,500 £77,500 £73,750
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITIL in the South East.

Salary trend for ITIL in the South East

ITIL
Salary Histogram in the South East

Salary distribution for jobs citing ITIL in the South East over the 6 months to 14 May 2021.

Salary histogram for ITIL in the South East

ITIL
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South East region over the 6 months to 14 May 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -3 269 £52,000 +15.56% 68
Hampshire +9 219 £45,000 - 29
Surrey -13 127 £50,000 - 15
Berkshire -17 126 £47,750 -9.05% 36
West Sussex +21 123 £50,000 +25.00% 8
Buckinghamshire +11 109 £55,000 +10.00% 21
East Sussex +10 71 £62,500 +43.68% 9
Kent -12 40 £38,750 -22.50% 10
Oxfordshire +12 34 £42,500 +6.25% 11
Middlesex - 2 £48,750 -
Isle of Wight - 1 £29,000 - 1
ITIL
England

For the 6 months to 14 May 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL.

1 317 (36.77%) Microsoft
2 276 (32.02%) Social Skills
3 258 (29.93%) Windows
4 218 (25.29%) Azure
5 214 (24.83%) Service Management
6 203 (23.55%) Active Directory
7 199 (23.09%) SLA
8 189 (21.93%) Microsoft 365
9 178 (20.65%) Agile Software Development
10 166 (19.26%) VMware
11 141 (16.36%) Finance
12 134 (15.55%) DevOps
13 132 (15.31%) Problem-Solving
14 131 (15.20%) Firewall
15 122 (14.15%) Windows Server
16 116 (13.46%) VMware Infrastructure
17 110 (12.76%) Cisco
18 109 (12.65%) Service Delivery
18 109 (12.65%) Data Centre
19 107 (12.41%) SQL
20 101 (11.72%) Linux
20 101 (11.72%) ITIL Certification
21 96 (11.14%) Security Cleared
22 95 (11.02%) AWS
22 95 (11.02%) Windows 10
23 94 (10.90%) Degree
24 91 (10.56%) Project Management
25 89 (10.32%) WAN
25 89 (10.32%) Analytical Skills
25 89 (10.32%) GDPR

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (6.61%) SharePoint
2 32 (3.71%) MS Exchange
3 21 (2.44%) Confluence
4 14 (1.62%) IIS
5 13 (1.51%) Exchange Server 2010
5 13 (1.51%) Exchange Server 2013
6 9 (1.04%) OpenStack
7 6 (0.70%) Skype for Business
8 2 (0.23%) JBoss
8 2 (0.23%) Liferay
9 1 (0.12%) Adobe Experience Manager
9 1 (0.12%) Apache
9 1 (0.12%) Apache Solr
9 1 (0.12%) BizTalk Server
9 1 (0.12%) CMS
9 1 (0.12%) Jetty
9 1 (0.12%) MQSeries
9 1 (0.12%) Oracle SOA Suite
9 1 (0.12%) Sitecore CMS
9 1 (0.12%) WebSphere
Applications
1 39 (4.52%) Microsoft Office
2 14 (1.62%) Microsoft Excel
3 13 (1.51%) Microsoft Project
4 5 (0.58%) Microsoft PowerPoint
4 5 (0.58%) MS Visio
5 2 (0.23%) Spreadsheet
Business Applications
1 11 (1.28%) Dynamics CRM
2 6 (0.70%) Remedy ITSM
3 5 (0.58%) Visualfiles
4 2 (0.23%) SAP ERP
4 2 (0.23%) SAP SD
5 1 (0.12%) Elite 3E
5 1 (0.12%) NetSuite
5 1 (0.12%) SAP S/4HANA
5 1 (0.12%) Sparx Enterprise Architect
Cloud Services
1 218 (25.29%) Azure
2 189 (21.93%) Microsoft 365
3 95 (11.02%) AWS
4 72 (8.35%) IaaS
5 69 (8.00%) PaaS
6 60 (6.96%) SaaS
7 40 (4.64%) Azure Active Directory
8 17 (1.97%) Power Platform
9 16 (1.86%) Azure Data Factory
10 15 (1.74%) Azure ExpressRoute
11 11 (1.28%) Cloud Computing
11 11 (1.28%) Dynamics 365
12 9 (1.04%) PowerApps
13 7 (0.81%) Azure Logic Apps
13 7 (0.81%) OpenShift
14 6 (0.70%) Amazon EKS
14 6 (0.70%) Azure Stack
14 6 (0.70%) Cloudflare
14 6 (0.70%) GCP
14 6 (0.70%) Google Workspace
Communications & Networking
1 131 (15.20%) Firewall
2 89 (10.32%) WAN
3 85 (9.86%) LAN
4 60 (6.96%) DNS
5 56 (6.50%) DHCP
6 43 (4.99%) Network Security
7 42 (4.87%) TCP/IP
7 42 (4.87%) VPN
8 32 (3.71%) Wi-Fi
9 28 (3.25%) MPLS
9 28 (3.25%) SAN
10 27 (3.13%) Wireless
11 26 (3.02%) VLAN
12 22 (2.55%) VSAN
13 20 (2.32%) 3G
13 20 (2.32%) 4G
13 20 (2.32%) Internet
14 19 (2.20%) Cisco ASA
15 18 (2.09%) NetScaler
16 17 (1.97%) VoIP
Database & Business Intelligence
1 87 (10.09%) SQL Server
2 18 (2.09%) Azure SQL Database
3 10 (1.16%) Power BI
4 8 (0.93%) Data Warehouse
5 7 (0.81%) MySQL
6 6 (0.70%) BigQuery
6 6 (0.70%) Oracle Database
6 6 (0.70%) Relational Database
6 6 (0.70%) SQL Server Integration Services
7 3 (0.35%) Amazon RDS
7 3 (0.35%) NoSQL
7 3 (0.35%) SQL Server Reporting Services
8 2 (0.23%) MongoDB
8 2 (0.23%) Oracle Database 10g
8 2 (0.23%) PostgreSQL
8 2 (0.23%) Tableau
8 2 (0.23%) UniData
9 1 (0.12%) Apache Cassandra
9 1 (0.12%) Big Data
9 1 (0.12%) SAP HANA
Development Applications
1 40 (4.64%) JIRA
2 19 (2.20%) Git (software)
3 18 (2.09%) Bitbucket
4 17 (1.97%) Maven
5 16 (1.86%) Jenkins
6 15 (1.74%) Gradle
7 4 (0.46%) NUnit
7 4 (0.46%) Selenium
7 4 (0.46%) WebDriver
8 3 (0.35%) Artifactory
8 3 (0.35%) TeamCity
9 2 (0.23%) Sonatype Nexus
9 2 (0.23%) Toad
10 1 (0.12%) Eclipse
10 1 (0.12%) Oracle APEX
10 1 (0.12%) Team Foundation Server
10 1 (0.12%) Visual Studio
General
1 276 (32.02%) Social Skills
2 141 (16.36%) Finance
3 89 (10.32%) Analytical Skills
4 76 (8.82%) Telecoms
5 62 (7.19%) Digital Economy
6 55 (6.38%) Organisational Skills
7 51 (5.92%) Legal
8 38 (4.41%) Billing
9 33 (3.83%) Influencing Skills
10 32 (3.71%) Banking
11 28 (3.25%) Public Sector
12 26 (3.02%) Law
13 24 (2.78%) Games
14 22 (2.55%) Retail
15 19 (2.20%) Marketing
16 17 (1.97%) Military
17 15 (1.74%) Presentation Skills
18 13 (1.51%) Advertising
19 11 (1.28%) Documentation Skills
20 8 (0.93%) Financial Institution
Job Titles
1 145 (16.82%) Analyst
2 66 (7.66%) Architect
2 66 (7.66%) Service Analyst
3 63 (7.31%) Service Desk Analyst
4 59 (6.84%) Infrastructure Engineer
5 58 (6.73%) Network Engineer
6 53 (6.15%) Support Engineer
7 44 (5.10%) Service Manager
8 42 (4.87%) Consultant
9 41 (4.76%) Support Analyst
10 39 (4.52%) IT Engineer
11 38 (4.41%) Team Leader
12 32 (3.71%) Applications Support
13 31 (3.60%) DevOps Engineer
13 31 (3.60%) IT Analyst
13 31 (3.60%) IT Support
14 30 (3.48%) Service Desk Team Leader
15 29 (3.36%) IT Manager
16 28 (3.25%) Administrator
16 28 (3.25%) Cloud Engineer
Libraries, Frameworks & Software Standards
1 24 (2.78%) .NET
2 12 (1.39%) HTML
2 12 (1.39%) Web Services
3 9 (1.04%) XML
4 8 (0.93%) .NET Framework
5 6 (0.70%) ASP.NET
5 6 (0.70%) ASP.NET MVC
6 5 (0.58%) SOAP
7 4 (0.46%) Ajax
7 4 (0.46%) AngularJS
7 4 (0.46%) ASP.NET MVC 3
7 4 (0.46%) CSS
7 4 (0.46%) Entity Framework
7 4 (0.46%) jQuery
7 4 (0.46%) LDAP
7 4 (0.46%) NHibernate
7 4 (0.46%) REST
7 4 (0.46%) Twitter Bootstrap
7 4 (0.46%) Visualforce
8 3 (0.35%) 802.1X
Miscellaneous
1 109 (12.65%) Data Centre
2 74 (8.58%) Management Information System
3 45 (5.22%) Private Cloud
4 42 (4.87%) Self-Motivation
5 32 (3.71%) Public Cloud
6 30 (3.48%) Hybrid Cloud
7 28 (3.25%) Driving Licence
8 25 (2.90%) CMDB
9 17 (1.97%) User Experience
10 13 (1.51%) Cloud Native
11 10 (1.16%) Clustering
11 10 (1.16%) PMI
12 8 (0.93%) Analytical Mindset
12 8 (0.93%) Virtual Team
13 7 (0.81%) iSeries
14 6 (0.70%) Hedge funds
14 6 (0.70%) Smartphone
15 5 (0.58%) LIMS
15 5 (0.58%) Replication
16 4 (0.46%) Client/Server
Operating Systems
1 258 (29.93%) Windows
2 122 (14.15%) Windows Server
3 101 (11.72%) Linux
4 95 (11.02%) Windows 10
5 63 (7.31%) Windows Server 2012
6 37 (4.29%) Windows Server 2016
7 25 (2.90%) Windows Server 2019
8 16 (1.86%) Red Hat Enterprise Linux
9 15 (1.74%) Windows Server 2008
10 11 (1.28%) Mac OS
11 7 (0.81%) Unix
11 7 (0.81%) Windows 7
12 6 (0.70%) Apple iOS
13 5 (0.58%) CentOS
14 3 (0.35%) AIX
15 1 (0.12%) Android
15 1 (0.12%) Debian
15 1 (0.12%) Solaris
15 1 (0.12%) Windows Vista
15 1 (0.12%) Windows XP
Processes & Methodologies
1 214 (24.83%) Service Management
2 178 (20.65%) Agile Software Development
3 134 (15.55%) DevOps
4 132 (15.31%) Problem-Solving
5 109 (12.65%) Service Delivery
6 91 (10.56%) Project Management
7 88 (10.21%) Infrastructure Engineering
8 84 (9.74%) ITIL V3
9 79 (9.16%) ITSM
10 75 (8.70%) Continuous Improvement
11 73 (8.47%) Change Management
11 73 (8.47%) PRINCE2
12 68 (7.89%) Stakeholder Management
12 68 (7.89%) Time Management
13 66 (7.66%) Incident Management
14 61 (7.08%) Line Management
15 60 (6.96%) Problem Management
16 59 (6.84%) Scrum
17 56 (6.50%) Configuration Management
17 56 (6.50%) Information Security
Programming Languages
1 107 (12.41%) SQL
2 80 (9.28%) PowerShell
3 26 (3.02%) Python
4 16 (1.86%) Bash Shell
5 14 (1.62%) C#
5 14 (1.62%) JavaScript
6 13 (1.51%) C
7 12 (1.39%) Java
8 5 (0.58%) Ruby
9 4 (0.46%) Apex Code
9 4 (0.46%) PHP
9 4 (0.46%) T-SQL
10 3 (0.35%) C++
10 3 (0.35%) VB
11 2 (0.23%) Korn
11 2 (0.23%) PL/SQL
11 2 (0.23%) VB.NET
12 1 (0.12%) Perl
12 1 (0.12%) VBA
12 1 (0.12%) VBScript
Qualifications
1 101 (11.72%) ITIL Certification
2 96 (11.14%) Security Cleared
3 94 (10.90%) Degree
4 76 (8.82%) SC Cleared
5 70 (8.12%) Cisco Certification
6 62 (7.19%) Microsoft Certification
7 52 (6.03%) CCNA
8 48 (5.57%) ITIL Foundation Certificate
9 33 (3.83%) MCSE
10 26 (3.02%) MCSA
11 24 (2.78%) DV Cleared
12 20 (2.32%) MCP
13 18 (2.09%) CCNP
13 18 (2.09%) VMware Certified Professional (VCP)
14 15 (1.74%) PMI Certification
15 14 (1.62%) CISSP
16 13 (1.51%) A+ Certification
16 13 (1.51%) MBA
17 10 (1.16%) CISM
18 9 (1.04%) Master's Degree
Quality Assurance & Compliance
1 199 (23.09%) SLA
2 89 (10.32%) GDPR
3 60 (6.96%) ISO/IEC 27001
4 24 (2.78%) ISO 9001
5 22 (2.55%) ISO/IEC 20000
6 20 (2.32%) QA
7 16 (1.86%) BS25999
8 11 (1.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 9 (1.04%) PMBOK
10 8 (0.93%) COBIT
10 8 (0.93%) Cyber Essentials
10 8 (0.93%) PMO
11 7 (0.81%) NIST
12 4 (0.46%) GAMP
12 4 (0.46%) Sarbanes-Oxley
13 3 (0.35%) PCI DSS
13 3 (0.35%) RMADS
14 1 (0.12%) Data Quality
14 1 (0.12%) Def Stans
14 1 (0.12%) HL7
System Software
1 203 (23.55%) Active Directory
2 116 (13.46%) VMware Infrastructure
3 59 (6.84%) Hyper-V
4 28 (3.25%) vSphere
5 27 (3.13%) VMware ESXi
6 20 (2.32%) Virtual Machines
7 19 (2.20%) Docker
8 18 (2.09%) VMware NSX
9 14 (1.62%) Virtual Servers
10 9 (1.04%) Microsoft Virtual Server
11 7 (0.81%) XenApp
12 6 (0.70%) Firmware
13 3 (0.35%) pfSense
13 3 (0.35%) XenDesktop
14 2 (0.23%) DFS Replication
14 2 (0.23%) NFS
14 2 (0.23%) Oracle RAC
14 2 (0.23%) PowerHA
14 2 (0.23%) Virtual Desktop
14 2 (0.23%) VMware Workstation
Systems Management
1 72 (8.35%) SCCM
2 69 (8.00%) Microsoft Intune
3 39 (4.52%) Terraform
4 36 (4.18%) Ansible
5 25 (2.90%) Kubernetes
6 10 (1.16%) Jamf Pro
7 7 (0.81%) Single Sign-On
8 5 (0.58%) FortiGate
8 5 (0.58%) WSUS
9 4 (0.46%) HP UCMDB
10 3 (0.35%) Packer
10 3 (0.35%) vCenter Server
11 2 (0.23%) Data Guard
11 2 (0.23%) Opscode Chef
11 2 (0.23%) Puppet
11 2 (0.23%) SCDPM
11 2 (0.23%) SCOM
11 2 (0.23%) vRealize
11 2 (0.23%) XenMobile
12 1 (0.12%) Cisco UCCX
Vendors
1 317 (36.77%) Microsoft
2 166 (19.26%) VMware
3 110 (12.76%) Cisco
4 68 (7.89%) ServiceNow
5 60 (6.96%) Citrix
6 36 (4.18%) Meraki
7 32 (3.71%) Palo Alto
8 24 (2.78%) SAP
9 20 (2.32%) Remedy
10 19 (2.20%) CheckPoint
10 19 (2.20%) Veeam
11 17 (1.97%) Dell
11 17 (1.97%) IBM
12 16 (1.86%) Aruba
12 16 (1.86%) HP
13 14 (1.62%) Fortinet
13 14 (1.62%) Oracle
14 13 (1.51%) IronPort
15 12 (1.39%) Apple
15 12 (1.39%) NetApp