ITSM Jobs in the South East

IT Service Management (ITSM)
England > South East

The table below provides summary statistics for permanent job vacancies advertised in the South East requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 22 June 2025, comparing them to the same period in the previous two years.

6 months to
22 Jun 2025
Same period 2024 Same period 2023
Rank 201 215 171
Rank change year-on-year +14 -44 +100
Permanent jobs citing ITSM 111 212 244
As % of all permanent jobs advertised in the South East 1.15% 1.12% 1.87%
As % of the Processes & Methodologies category 1.26% 1.37% 1.98%
Number of salaries quoted 52 146 158
10th Percentile £28,500 £29,000 £27,125
25th Percentile £36,063 £35,000 £34,375
Median annual salary (50th Percentile) £49,250 £51,750 £52,500
Median % change year-on-year -4.83% -1.43% -
75th Percentile £62,000 £60,000 £62,500
90th Percentile £72,000 £65,000 £70,450
England median annual salary £46,000 £51,000 £52,500
% change year-on-year -9.80% -2.86% +5.00%

All Process and Methodology Skills
South East

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 8,837 15,450 12,310
As % of all permanent jobs advertised in the South East 91.56% 81.28% 94.27%
Number of salaries quoted 4,418 10,558 7,470
10th Percentile £28,500 £27,758 £30,738
25th Percentile £37,500 £37,500 £41,250
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £70,000 £65,000 £72,500
90th Percentile £80,000 £78,750 £85,000
England median annual salary £57,000 £55,000 £62,500
% change year-on-year +3.64% -12.00% +4.17%

ITSM
Job Vacancy Trend in the South East

Job postings citing ITSM as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITSM in the South East

ITSM
Salary Trend in the South East

3-month moving average salary quoted in jobs citing ITSM in the South East.

Salary trend for ITSM in the South East

ITSM
Salary Histogram in the South East

Salary distribution for jobs citing ITSM in the South East over the 6 months to 22 June 2025.

Salary histogram for ITSM in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 6 months to 22 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +17 63 £37,500 -28.57% 150
Berkshire +18 51 £37,500 -31.82% 119
Surrey +51 27 £55,000 -8.33% 32
Hampshire +77 10 £52,875 +11.32% 37
Oxfordshire +32 7 £42,500 +30.77% 9
Middlesex -16 6 - - 1
Buckinghamshire +18 5 £33,750 -3.57% 23
West Sussex +28 3 £38,750 -35.42% 28
East Sussex +22 1 £52,500 +123.76% 7
ITSM
England

ITSM
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (26.13%) SharePoint
2 8 (7.21%) IIS
3 5 (4.50%) Apache
4 2 (1.80%) Microsoft Exchange
Applications
1 6 (5.41%) Microsoft Office
Business Applications
1 1 (0.90%) Oracle ERP
Cloud Services
1 44 (39.64%) Azure
2 28 (25.23%) Power Automate
2 28 (25.23%) Power Platform
2 28 (25.23%) PowerApps
3 20 (18.02%) Microsoft 365
4 11 (9.91%) SaaS
5 6 (5.41%) AWS
6 4 (3.60%) Salesforce Service Cloud
7 3 (2.70%) GCP
8 1 (0.90%) Azure Data Factory
8 1 (0.90%) Copilot Studio
8 1 (0.90%) Entra ID
8 1 (0.90%) Google Workspace
8 1 (0.90%) Mimecast
8 1 (0.90%) OneDrive
Communications & Networking
1 9 (8.11%) Broadband
2 8 (7.21%) Firewall
3 5 (4.50%) DNS
3 5 (4.50%) TCP/IP
4 3 (2.70%) Cisco Firepower
4 3 (2.70%) Cisco IOS
4 3 (2.70%) Cisco ISE
4 3 (2.70%) Junos
4 3 (2.70%) NX-OS
5 2 (1.80%) Network Security
6 1 (0.90%) Remote Desktop
6 1 (0.90%) VLAN
6 1 (0.90%) VPN
6 1 (0.90%) Wi-Fi
Database & Business Intelligence
1 27 (24.32%) Power BI
2 26 (23.42%) Big Data
2 26 (23.42%) Data Lake
2 26 (23.42%) Tableau
3 8 (7.21%) SQL Server
4 5 (4.50%) Relational Database
5 1 (0.90%) Amazon RDS
5 1 (0.90%) Oracle BI Publisher
Development Applications
1 3 (2.70%) JIRA
General
1 43 (38.74%) Social Skills
2 30 (27.03%) Law
3 14 (12.61%) Finance
4 9 (8.11%) Games
5 6 (5.41%) Analytical Skills
6 5 (4.50%) Back Office
6 5 (4.50%) Inclusion and Diversity
6 5 (4.50%) Local Government
6 5 (4.50%) Public Sector
7 4 (3.60%) Marketing
7 4 (3.60%) Retail
8 3 (2.70%) Advertising
8 3 (2.70%) Manufacturing
9 1 (0.90%) Legal
9 1 (0.90%) Pharmaceutical
Job Titles
1 30 (27.03%) Lead
2 18 (16.22%) IT Support
3 16 (14.41%) IT Manager
4 15 (13.51%) Support Engineer
5 14 (12.61%) Analyst
5 14 (12.61%) Service Manager
6 12 (10.81%) Service Desk Manager
7 11 (9.91%) IT Engineer
7 11 (9.91%) IT Support Engineer
8 10 (9.01%) Senior
9 9 (8.11%) Engineering Manager
9 9 (8.11%) ServiceNow Manager
10 8 (7.21%) Help Desk Manager
10 8 (7.21%) Senior Manager
10 8 (7.21%) Senior Service Manager
11 6 (5.41%) IT Analyst
11 6 (5.41%) IT Services Manager
12 5 (4.50%) Service Analyst
12 5 (4.50%) Service Desk Analyst
13 4 (3.60%) Sales Executive
Libraries, Frameworks & Software Standards
1 3 (2.70%) .NET
2 2 (1.80%) AngularJS
2 2 (1.80%) REST
2 2 (1.80%) SOAP
3 1 (0.90%) Web Services
Miscellaneous
1 18 (16.22%) Management Information System
1 18 (16.22%) Self-Motivation
2 12 (10.81%) Product Ownership
3 11 (9.91%) Onboarding
4 9 (8.11%) Video\Live Streaming
5 8 (7.21%) Client/Server
6 5 (4.50%) Data Centre
7 4 (3.60%) Driving Licence
8 3 (2.70%) CMDB
8 3 (2.70%) PKI
8 3 (2.70%) Private Cloud
9 2 (1.80%) Enterprise Software
10 1 (0.90%) iPad
10 1 (0.90%) iPhone
10 1 (0.90%) Smartphone
10 1 (0.90%) Video Conferencing
Operating Systems
1 21 (18.92%) Windows
2 10 (9.01%) Apple iOS
3 9 (8.11%) Mac OS
4 7 (6.31%) Windows Server
5 5 (4.50%) Windows 10
6 1 (0.90%) Android
6 1 (0.90%) Mac OS X
6 1 (0.90%) Windows Server 2012
6 1 (0.90%) Windows Server 2019
Processes & Methodologies
1 67 (60.36%) Service Management
2 43 (38.74%) Computer Science
3 39 (35.14%) ITIL
3 39 (35.14%) Project Management
4 36 (32.43%) Analytics
5 32 (28.83%) Mentoring
6 30 (27.03%) Customer Service
6 30 (27.03%) Stakeholder Management
7 28 (25.23%) Business Intelligence
7 28 (25.23%) Problem-Solving
8 27 (24.32%) Service Delivery
9 26 (23.42%) Business Strategy
9 26 (23.42%) Data Analysis
9 26 (23.42%) Data Analytics
9 26 (23.42%) Data Engineering
9 26 (23.42%) Data Governance
9 26 (23.42%) Data Integration
9 26 (23.42%) Data Management
9 26 (23.42%) Data Science
9 26 (23.42%) Storytelling
Programming Languages
1 9 (8.11%) PowerShell
2 8 (7.21%) Python
3 7 (6.31%) SQL
4 3 (2.70%) Bash
4 3 (2.70%) JavaScript
5 1 (0.90%) PL/SQL
Qualifications
1 56 (50.45%) Degree
2 11 (9.91%) Computer Science Degree
3 9 (8.11%) Security Cleared
4 7 (6.31%) ITIL Certification
5 6 (5.41%) DV Cleared
6 3 (2.70%) Master's Degree
6 3 (2.70%) SC Cleared
6 3 (2.70%) Six Sigma Black Belt
6 3 (2.70%) Six Sigma Green Belt
6 3 (2.70%) Six Sigma Master Black Belt
7 2 (1.80%) ITIL Foundation Certificate
7 2 (1.80%) Microsoft Certification
7 2 (1.80%) PMI Certification
7 2 (1.80%) PMP
8 1 (0.90%) Azure Certification
8 1 (0.90%) DBS Check
8 1 (0.90%) MCSE
Quality Assurance & Compliance
1 26 (23.42%) Data Quality
2 12 (10.81%) SLA
3 2 (1.80%) QA
4 1 (0.90%) Accessibility
4 1 (0.90%) COBIT
4 1 (0.90%) GDPR
4 1 (0.90%) PCI DSS
4 1 (0.90%) Sarbanes-Oxley
System Software
1 10 (9.01%) VMware Infrastructure
2 9 (8.11%) Active Directory
3 4 (3.60%) Hyper-V
4 3 (2.70%) Firmware
4 3 (2.70%) Virtual Desktop
4 3 (2.70%) VMware NSX
Systems Management
1 7 (6.31%) SCCM
2 5 (4.50%) ZABBIX
3 4 (3.60%) vCenter Server
4 3 (2.70%) SCOM
5 2 (1.80%) Ansible
5 2 (1.80%) SCSM
5 2 (1.80%) Terraform
Vendors
1 50 (45.05%) Microsoft
2 44 (39.64%) ServiceNow
3 12 (10.81%) VMware
4 9 (8.11%) Oracle
5 7 (6.31%) SolarWinds
6 5 (4.50%) Cisco
6 5 (4.50%) Citrix
7 4 (3.60%) Salesforce
8 3 (2.70%) Broadcom
8 3 (2.70%) Juniper
9 1 (0.90%) Dell
9 1 (0.90%) Google
9 1 (0.90%) MobileIron
9 1 (0.90%) Nexthink
9 1 (0.90%) Workday