Period
to 28 February 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 28 February 2020 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
England > South East
6 months to
28 Feb 2020
Same period 2019 Same period 2018
Rank 427 471 523
Rank change year-on-year +44 +52 +22
Permanent jobs citing Remedy ITSM 33 43 39
As % of all permanent IT jobs advertised in the South East 0.15% 0.16% 0.12%
As % of the Business Applications category 2.73% 3.36% 1.88%
Number of salaries quoted 20 33 24
South East median annual salary £45,000 £40,000 £42,500
Median salary % change year-on-year +12.50% -5.88% -32.00%
10th Percentile £32,500 £31,250 £26,250
90th Percentile £52,800 £52,500 £62,500
England median annual salary £30,000 £45,000 £43,750
% change year-on-year -33.33% +2.86% -7.89%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for business application skills.

All Business Application Skills
South East
Permanent vacancies with a requirement for business application skills 1,209 1,281 2,070
As % of all permanent IT jobs advertised in the South East 5.33% 4.78% 6.53%
Number of salaries quoted 862 940 1,428
South East median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% -
10th Percentile £31,250 £31,250 £30,000
90th Percentile £88,750 £72,625 £72,500
England median annual salary £55,000 £52,500 £52,500
% change year-on-year +4.76% - +5.00%

Remedy ITSM
Job Vacancy Trend in the South East

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Remedy ITSM in the South East

Remedy ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in the South East.

Salary trend for Remedy ITSM in the South East

Remedy ITSM
Salary Histogram in the South East

The salary distribution of IT jobs citing Remedy ITSM in the South East over the 6 months to 28 February 2020.

Salary histogram for Remedy ITSM in the South East

Remedy ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the South East region over the 6 months to 28 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +57 18 £36,750 +8.89% 2
Buckinghamshire +23 14 £36,000 +30.91%
Hampshire +4 10 £50,000 +25.00% 3
Berkshire +30 4 £60,000 +60.00% 2
West Sussex - 3 £52,000 -
Surrey +31 2 £45,000 -20.00%
Remedy ITSM
England

For the 6 months to 28 February 2020, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Remedy ITSM.

1 33 (100.00%) Remedy
2 28 (84.85%) ITSM
3 18 (54.55%) ITIL
3 18 (54.55%) Microsoft
4 13 (39.39%) BMC
5 12 (36.36%) Cisco Certification
5 12 (36.36%) Microsoft Certification
5 12 (36.36%) SCCM
5 12 (36.36%) ServiceNow
6 11 (33.33%) Degree
6 11 (33.33%) Workflow
6 11 (33.33%) JavaScript
7 10 (30.30%) Cisco
7 10 (30.30%) Service Management
7 10 (30.30%) Azure
8 9 (27.27%) Office 365
8 9 (27.27%) Microsoft Intune
8 9 (27.27%) LAN
8 9 (27.27%) Windows
8 9 (27.27%) Windows Server
8 9 (27.27%) Virtual Machines
9 8 (24.24%) MCSE
9 8 (24.24%) MCSA
10 7 (21.21%) MCP
10 7 (21.21%) HND
10 7 (21.21%) CCNA
10 7 (21.21%) Configuration Management
10 7 (21.21%) ITIL V3
10 7 (21.21%) Windows 10
10 7 (21.21%) Data Centre

Remedy ITSM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) Skype for Business
2 1 (3.03%) SharePoint
Applications
1 1 (3.03%) Microsoft Excel
1 1 (3.03%) Microsoft Office
1 1 (3.03%) Microsoft PowerPoint
Business Applications
1 6 (18.18%) Remedy AR System
2 4 (12.12%) assyst
Cloud Services
1 10 (30.30%) Azure
2 9 (27.27%) Office 365
3 2 (6.06%) AWS
3 2 (6.06%) Azure Active Directory
3 2 (6.06%) IaaS
3 2 (6.06%) PaaS
Communications & Networking
1 9 (27.27%) LAN
2 6 (18.18%) SAN
2 6 (18.18%) TCP/IP
3 5 (15.15%) Firewall
3 5 (15.15%) MPLS
3 5 (15.15%) WAN
4 4 (12.12%) BGP
4 4 (12.12%) EIGRP
4 4 (12.12%) Ethernet
4 4 (12.12%) FCAPS
4 4 (12.12%) FCoE
4 4 (12.12%) Fibre Channel
4 4 (12.12%) NGN
4 4 (12.12%) OSPF
4 4 (12.12%) VPN
4 4 (12.12%) Wireless
5 2 (6.06%) DHCP
5 2 (6.06%) DNS
5 2 (6.06%) ICMP
5 2 (6.06%) Skype
Database & Business Intelligence
1 2 (6.06%) SQL Server Reporting Services
Development Applications
1 4 (12.12%) Git (software)
2 3 (9.09%) JIRA
3 1 (3.03%) Bitbucket
3 1 (3.03%) IBM UrbanCode
3 1 (3.03%) Jenkins
3 1 (3.03%) SonarQube
General
1 4 (12.12%) Telecoms
2 1 (3.03%) Finance
2 1 (3.03%) Military
Job Titles
1 7 (21.21%) IT Engineer
1 7 (21.21%) IT Support
1 7 (21.21%) IT Support Engineer
1 7 (21.21%) Support Engineer
2 6 (18.18%) Consultant
2 6 (18.18%) Remedy Consultant
3 5 (15.15%) Network Engineer
4 4 (12.12%) Data Centre Engineer
4 4 (12.12%) Data Network Engineer
5 3 (9.09%) Developer
5 3 (9.09%) ServiceNow Developer
6 2 (6.06%) Architect
6 2 (6.06%) Change Manager
6 2 (6.06%) Change Project Manager
6 2 (6.06%) Infrastructure Engineer
6 2 (6.06%) IT Change Manager
6 2 (6.06%) IT Manager
6 2 (6.06%) IT Project Manager
6 2 (6.06%) Project Manager
6 2 (6.06%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (12.12%) jQuery
1 4 (12.12%) RESTful
2 3 (9.09%) Ajax
2 3 (9.09%) HTML
2 3 (9.09%) SOAP
2 3 (9.09%) Web Services
2 3 (9.09%) XML
3 1 (3.03%) LDAP
Miscellaneous
1 7 (21.21%) Data Centre
2 4 (12.12%) CMDB
3 2 (6.06%) Analytical Skills
3 2 (6.06%) Clustering
3 2 (6.06%) Private Cloud
3 2 (6.06%) Public Cloud
4 1 (3.03%) Self-Motivation
Operating Systems
1 9 (27.27%) Windows
1 9 (27.27%) Windows Server
2 7 (21.21%) Windows 10
3 4 (12.12%) VMS
4 3 (9.09%) Linux
Processes & Methodologies
1 28 (84.85%) ITSM
2 18 (54.55%) ITIL
3 11 (33.33%) Workflow
4 10 (30.30%) Service Management
5 7 (21.21%) Configuration Management
5 7 (21.21%) ITIL V3
6 6 (18.18%) SDLC
7 5 (15.15%) DevOps
7 5 (15.15%) Incident Management
8 4 (12.12%) Change Management
8 4 (12.12%) Computer Science
8 4 (12.12%) Cybersecurity
8 4 (12.12%) Network Design
8 4 (12.12%) Network Management
8 4 (12.12%) Stakeholder Management
8 4 (12.12%) Waterfall
9 3 (9.09%) API Integration
9 3 (9.09%) Integration Testing
9 3 (9.09%) Problem-Solving
9 3 (9.09%) System Integration Testing
Programming Languages
1 11 (33.33%) JavaScript
2 4 (12.12%) C#
2 4 (12.12%) C++
2 4 (12.12%) Java
2 4 (12.12%) Perl
2 4 (12.12%) PHP
2 4 (12.12%) Python
3 3 (9.09%) SQL
4 2 (6.06%) PowerShell
Qualifications
1 12 (36.36%) Cisco Certification
1 12 (36.36%) Microsoft Certification
2 11 (33.33%) Degree
3 8 (24.24%) MCSA
3 8 (24.24%) MCSE
4 7 (21.21%) CCNA
4 7 (21.21%) HND
4 7 (21.21%) MCP
5 5 (15.15%) CCNP
6 4 (12.12%) Computer Science Degree
6 4 (12.12%) Security Cleared
6 4 (12.12%) VMware Certified Professional (VCP)
7 2 (6.06%) ITIL Certification
8 1 (3.03%) CCIE
8 1 (3.03%) CCIE Service Provider
8 1 (3.03%) SC Cleared
Quality Assurance & Compliance
1 3 (9.09%) QA
1 3 (9.09%) SLA
System Software
1 9 (27.27%) Virtual Machines
2 6 (18.18%) Hyper-V
3 5 (15.15%) VMware Infrastructure
4 4 (12.12%) VMware ESXi
5 2 (6.06%) Active Directory
Systems Management
1 12 (36.36%) SCCM
2 9 (27.27%) Microsoft Intune
3 4 (12.12%) Amdocs OSS
3 4 (12.12%) Ansible
3 4 (12.12%) Cisco Prime
3 4 (12.12%) Icinga
3 4 (12.12%) Observium
4 2 (6.06%) SCOM
4 2 (6.06%) SCSM
4 2 (6.06%) SCVMM
5 1 (3.03%) FortiGate
Vendors
1 33 (100.00%) Remedy
2 18 (54.55%) Microsoft
3 13 (39.39%) BMC
4 12 (36.36%) ServiceNow
5 10 (30.30%) Cisco
6 5 (15.15%) Infoblox
6 5 (15.15%) VMware
7 4 (12.12%) CA
7 4 (12.12%) Cramer
8 2 (6.06%) Citrix
8 2 (6.06%) SolarWinds
9 1 (3.03%) AppDynamics
9 1 (3.03%) Dynatrace
9 1 (3.03%) HP
9 1 (3.03%) IBM
9 1 (3.03%) Juniper
9 1 (3.03%) Oracle
9 1 (3.03%) Palo Alto