Period
to 9 December 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 9 December 2018 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
9 Dec 2018
Same period 2017 Same period 2016
Rank 924 944 1024
Rank change year-on-year +20 +80 -22
Permanent jobs citing Remedy ITSM 199 219 194
As % of all permanent IT jobs advertised in England 0.13% 0.13% 0.11%
As % of the Business Applications category 2.30% 1.68% 1.60%
Number of salaries quoted 152 95 135
England median annual salary £45,000 £42,000 £40,000
Median salary % change year-on-year +7.14% +5.00% -
10th Percentile £25,000 £20,500 £29,585
90th Percentile £65,000 £67,500 £59,000
UK median annual salary £45,000 £45,000 £40,000
% change year-on-year - +12.50% -

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Permanent vacancies with a requirement for business application skills 8,654 13,031 12,090
As % of all permanent IT jobs advertised in England 5.86% 7.80% 6.86%
Number of salaries quoted 6,395 9,394 9,267
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - -
10th Percentile £31,250 £31,250 £31,250
90th Percentile £85,000 £80,000 £80,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -1.40%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in England.

Salary trend for Remedy ITSM in England

Remedy ITSM
Salary Histogram in England

The salary distribution of IT jobs citing Remedy ITSM in England over the 6 months to 9 December 2018.

Salary histogram for Remedy ITSM in England

Remedy ITSM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 9 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 69 £50,000 +19.05% 1
South East +46 53 £37,500 +15.38% 6
Midlands -3 34 £50,750 -6.02% 3
West Midlands +42 26 £57,500 +57.53% 3
North of England +47 25 £45,000 +20.00%
Yorkshire +43 15 £42,500 +136.11%
East of England +27 11 £52,500 +31.25%
North West +19 10 £45,000 +2.86%
East Midlands -6 8 £31,500 -41.67%
South West +18 4 £55,000 -2.65%
Remedy ITSM
UK

For the 6 months to 9 December 2018, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Remedy ITSM.

1 199 (100.00%) Remedy
2 149 (74.87%) ITSM
3 121 (60.80%) ITIL
4 85 (42.71%) BMC
5 69 (34.67%) Service Management
6 62 (31.16%) Windows
7 61 (30.65%) Active Directory
8 43 (21.61%) SQL
9 42 (21.11%) ITIL V3
10 40 (20.10%) Microsoft
11 34 (17.09%) Linux
12 28 (14.07%) Unix
12 28 (14.07%) Finance
12 28 (14.07%) SCCM
13 27 (13.57%) Incident Management
13 27 (13.57%) ServiceNow
14 26 (13.07%) CMDB
14 26 (13.07%) Security Cleared
14 26 (13.07%) Microsoft Excel
15 25 (12.56%) Oracle
15 25 (12.56%) Red Hat
15 25 (12.56%) VMware
15 25 (12.56%) Red Hat Enterprise Linux
15 25 (12.56%) Ticket Management
15 25 (12.56%) Fault Analysis
15 25 (12.56%) Collaborative Working
16 24 (12.06%) SC Cleared
16 24 (12.06%) Solaris
16 24 (12.06%) LAN
17 23 (11.56%) VPN

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (7.54%) Exchange Server 2010
1 15 (7.54%) MS Exchange
2 14 (7.04%) Skype for Business
3 13 (6.53%) SharePoint
4 8 (4.02%) Exchange Server 2013
4 8 (4.02%) Oracle Application Server
5 7 (3.52%) SharePoint 2010
6 6 (3.02%) BizTalk Server
6 6 (3.02%) CMS
6 6 (3.02%) Commerce Server
7 2 (1.01%) Confluence
8 1 (0.50%) IIS
8 1 (0.50%) JBoss
Applications
1 26 (13.07%) Microsoft Excel
2 23 (11.56%) Microsoft Office
3 12 (6.03%) Microsoft PowerPoint
4 8 (4.02%) MS Visio
5 3 (1.51%) Acrobat
5 3 (1.51%) Spreadsheet
6 1 (0.50%) Microsoft Project
Business Applications
1 4 (2.01%) Remedy AR System
2 2 (1.01%) assyst
Cloud Services
1 18 (9.05%) Amazon AWS
2 17 (8.54%) SaaS
3 16 (8.04%) Microsoft Azure
4 9 (4.52%) Amazon CloudWatch
4 9 (4.52%) Amazon EC2
4 9 (4.52%) Amazon ElastiCache
4 9 (4.52%) Amazon S3
4 9 (4.52%) AWS CloudFormation
4 9 (4.52%) AWS CloudTrail
4 9 (4.52%) AWS CodePipeline
4 9 (4.52%) AWS Lambda
4 9 (4.52%) CloudFront
4 9 (4.52%) IBM Cloud
4 9 (4.52%) Office 365
4 9 (4.52%) Serverless
4 9 (4.52%) SoftLayer
5 2 (1.01%) Virtual Private Cloud
6 1 (0.50%) OneDrive
Communications & Networking
1 24 (12.06%) LAN
2 23 (11.56%) DNS
2 23 (11.56%) VPN
3 19 (9.55%) WAN
4 12 (6.03%) Internet
5 11 (5.53%) Wi-Fi
6 10 (5.03%) DHCP
6 10 (5.03%) Firewall
6 10 (5.03%) Remote Desktop
7 9 (4.52%) SAN
8 8 (4.02%) SMTP
8 8 (4.02%) TCP/IP
9 7 (3.52%) WLAN
10 6 (3.02%) Broadband
11 5 (2.51%) VoIP
12 4 (2.01%) Skype
12 4 (2.01%) Wireless
13 3 (1.51%) Network Security
13 3 (1.51%) PBX
13 3 (1.51%) Wireshark
Database & Business Intelligence
1 15 (7.54%) SQL Server
2 14 (7.04%) Relational Database
3 9 (4.52%) Amazon DynamoDB
3 9 (4.52%) Oracle Database
3 9 (4.52%) RDBMS
4 8 (4.02%) Data Warehouse
4 8 (4.02%) Informix
4 8 (4.02%) NuoDB
4 8 (4.02%) Oracle Database 10g
4 8 (4.02%) Oracle Database 11g
4 8 (4.02%) Oracle Database 12c
4 8 (4.02%) SQL Server 2008
4 8 (4.02%) SQL Server 2012
4 8 (4.02%) SQL Server 2014
4 8 (4.02%) SQL Server 2016
5 5 (2.51%) MongoDB
6 1 (0.50%) MySQL
6 1 (0.50%) PostgreSQL
Development Applications
1 8 (4.02%) Toad
2 3 (1.51%) JIRA
3 1 (0.50%) Team Foundation Server
General
1 28 (14.07%) Finance
2 16 (8.04%) Banking
3 11 (5.53%) Telecoms
4 8 (4.02%) Investment Banking
5 5 (2.51%) Marketing
6 4 (2.01%) Retail
7 3 (1.51%) Spanish Language
8 1 (0.50%) Back Office
8 1 (0.50%) Electronics
8 1 (0.50%) Law
8 1 (0.50%) Legal
8 1 (0.50%) Manufacturing
8 1 (0.50%) Pharmaceutical
Job Titles
1 43 (21.61%) Analyst
2 25 (12.56%) Service Analyst
3 22 (11.06%) 2nd Line Support
4 21 (10.55%) Support Engineer
5 14 (7.04%) 2nd Line Engineer
5 14 (7.04%) Administrator
5 14 (7.04%) Implementation Manager
6 13 (6.53%) 2nd Line Support Engineer
7 12 (6.03%) Project Analyst
8 11 (5.53%) Applications Engineer
8 11 (5.53%) Desktop Support
8 11 (5.53%) Implementation Analyst
8 11 (5.53%) IT Engineer
8 11 (5.53%) Service Desk Analyst
8 11 (5.53%) Unix Engineer
9 10 (5.03%) ITIL Manager
9 10 (5.03%) Operations Engineer
9 10 (5.03%) Support Analyst
10 9 (4.52%) Problem Manager
10 9 (4.52%) Service Manager
Libraries, Frameworks & Software Standards
1 10 (5.03%) Web Services
2 9 (4.52%) Node.js
2 9 (4.52%) SAML
3 7 (3.52%) .NET
4 5 (2.51%) Middleware
5 2 (1.01%) CSS
5 2 (1.01%) HTML
5 2 (1.01%) SAP PI
6 1 (0.50%) ActiveMQ
6 1 (0.50%) CGI
6 1 (0.50%) J2EE
6 1 (0.50%) REST
6 1 (0.50%) SOAP
Miscellaneous
1 26 (13.07%) CMDB
2 19 (9.55%) Data Centre
2 19 (9.55%) Self-Motivation
3 11 (5.53%) Analytical Skills
4 10 (5.03%) Smart Energy
5 7 (3.52%) Client/Server
5 7 (3.52%) HP Storage
6 6 (3.02%) Management Information System
7 5 (2.51%) Mobile App
8 3 (1.51%) Blackberry
8 3 (1.51%) iPhone
8 3 (1.51%) PDA
8 3 (1.51%) Video Conferencing
9 2 (1.01%) e-Learning
10 1 (0.50%) Driving Licence
10 1 (0.50%) Enterprise Software
10 1 (0.50%) NHS
10 1 (0.50%) PKI
10 1 (0.50%) Smart Meter
10 1 (0.50%) Smartphone
Operating Systems
1 62 (31.16%) Windows
2 34 (17.09%) Linux
3 28 (14.07%) Unix
4 25 (12.56%) Red Hat Enterprise Linux
5 24 (12.06%) Solaris
6 21 (10.55%) Windows 7
7 15 (7.54%) Windows 10
8 9 (4.52%) Windows Server 2008
9 8 (4.02%) Windows Server 2012
10 6 (3.02%) Windows 2000
11 3 (1.51%) Android
11 3 (1.51%) Apple iOS
11 3 (1.51%) Windows Phone
11 3 (1.51%) Windows Server
12 1 (0.50%) HPUX
12 1 (0.50%) Windows 8
12 1 (0.50%) zOS
Processes & Methodologies
1 149 (74.87%) ITSM
2 121 (60.80%) ITIL
3 69 (34.67%) Service Management
4 42 (21.11%) ITIL V3
5 27 (13.57%) Incident Management
6 25 (12.56%) Collaborative Working
6 25 (12.56%) Fault Analysis
6 25 (12.56%) Ticket Management
7 23 (11.56%) Change Management
7 23 (11.56%) Service Delivery
8 16 (8.04%) Configuration Management
9 15 (7.54%) Root Cause Analysis
10 12 (6.03%) Server Management
11 11 (5.53%) Asset Management
11 11 (5.53%) Problem Management
12 10 (5.03%) Data Centre Operations
13 9 (4.52%) Continuous Delivery
13 9 (4.52%) Dashboard Development
13 9 (4.52%) Presales
13 9 (4.52%) Secure Coding
Programming Languages
1 43 (21.61%) SQL
2 15 (7.54%) Python
3 8 (4.02%) PL/SQL
4 6 (3.02%) Bash Shell
5 2 (1.01%) C
5 2 (1.01%) Java
5 2 (1.01%) JavaScript
6 1 (0.50%) ActionScript
6 1 (0.50%) ActionScript 2.0
6 1 (0.50%) JCL
6 1 (0.50%) PowerShell
6 1 (0.50%) Shell Script
6 1 (0.50%) VB
6 1 (0.50%) VBA
Qualifications
1 26 (13.07%) Security Cleared
2 24 (12.06%) SC Cleared
3 20 (10.05%) ITIL Certification
4 14 (7.04%) Microsoft Certification
5 11 (5.53%) Degree
6 9 (4.52%) Cisco Certification
6 9 (4.52%) ISEB
7 8 (4.02%) OCP
7 8 (4.02%) Oracle Certification
7 8 (4.02%) RHCE
8 7 (3.52%) MCDST
8 7 (3.52%) MCP
8 7 (3.52%) MCSE
9 6 (3.02%) Computer Science Degree
9 6 (3.02%) VMware Certified Professional (VCP)
10 4 (2.01%) CCNA
11 3 (1.51%) CCNP
11 3 (1.51%) PRINCE2 Certification
12 2 (1.01%) CCIE
13 1 (0.50%) Network+ Certification
Quality Assurance & Compliance
1 16 (8.04%) SLA
2 5 (2.51%) ISO/IEC 20000
3 2 (1.01%) QA
System Software
1 61 (30.65%) Active Directory
2 17 (8.54%) VMware Infrastructure
3 14 (7.04%) Docker
4 8 (4.02%) Oracle RAC
4 8 (4.02%) Postfix
4 8 (4.02%) XenApp
5 7 (3.52%) VMware Server
6 6 (3.02%) Veritas Cluster Server
7 5 (2.51%) Firmware
7 5 (2.51%) Virtual Machines
8 4 (2.01%) Hyper-V
9 1 (0.50%) Veritas File System
9 1 (0.50%) VMware ESXi
Systems Management
1 28 (14.07%) SCCM
2 16 (8.04%) Single Sign-On
3 14 (7.04%) Ansible
3 14 (7.04%) Oracle ZFS
4 13 (6.53%) Unicenter
5 12 (6.03%) Control-M
5 12 (6.03%) NetBackup
6 9 (4.52%) Kubernetes
6 9 (4.52%) Mesos
6 9 (4.52%) rkt
6 9 (4.52%) Terraform
7 8 (4.02%) Oracle Enterprise Manager
8 6 (3.02%) Xymon
9 5 (2.51%) Opscode Chef
9 5 (2.51%) Puppet
9 5 (2.51%) Red Hat Satellite
10 3 (1.51%) BMC PATROL
10 3 (1.51%) Cisco CUCM
10 3 (1.51%) SCOM
11 2 (1.01%) OpenView
Vendors
1 199 (100.00%) Remedy
2 85 (42.71%) BMC
3 40 (20.10%) Microsoft
4 27 (13.57%) ServiceNow
5 25 (12.56%) Oracle
5 25 (12.56%) Red Hat
5 25 (12.56%) VMware
6 19 (9.55%) Cisco
7 14 (7.04%) CA
7 14 (7.04%) Citrix
8 13 (6.53%) Infoblox
9 11 (5.53%) HP
10 10 (5.03%) IBM
11 8 (4.02%) Dell
11 8 (4.02%) Sybase
12 7 (3.52%) Apple
12 7 (3.52%) Barracuda Networks
12 7 (3.52%) EMC
12 7 (3.52%) Ivanti
12 7 (3.52%) MobileIron