Period
to 23 February 2020

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 23 February 2020 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
23 Feb 2020
Same period 2019 Same period 2018
Rank 858 916 945
Rank change year-on-year +58 +29 +102
Permanent jobs citing Remedy ITSM 112 165 230
As % of all permanent IT jobs advertised in England 0.099% 0.12% 0.14%
As % of the Business Applications category 1.73% 2.07% 1.78%
Number of salaries quoted 77 121 92
England median annual salary £30,000 £45,000 £45,000
Median salary % change year-on-year -33.33% - -5.26%
10th Percentile £24,400 £26,250 £21,625
90th Percentile £58,300 £65,000 £71,250
UK median annual salary £30,000 £46,125 £45,000
% change year-on-year -34.96% +2.50% -5.26%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Permanent vacancies with a requirement for business application skills 6,469 7,984 12,897
As % of all permanent IT jobs advertised in England 5.75% 5.71% 7.82%
Number of salaries quoted 4,679 5,737 9,642
England median annual salary £55,000 £52,500 £52,500
Median salary % change year-on-year +4.76% - +5.00%
10th Percentile £32,500 £31,250 £31,250
90th Percentile £98,750 £85,000 £82,500
UK median annual salary £55,000 £52,500 £52,500
% change year-on-year +4.76% - +5.00%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in England.

Salary trend for Remedy ITSM in England

Remedy ITSM
Salary Histogram in England

The salary distribution of IT jobs citing Remedy ITSM in England over the 6 months to 23 February 2020.

Salary histogram for Remedy ITSM in England

Remedy ITSM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 23 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +62 42 £30,000 -45.45% 6
South East +43 32 £45,000 +20.00% 9
North of England +72 21 £30,000 -45.45% 2
North West +57 14 £23,000 -48.89%
Midlands 0 13 £24,500 -45.56% 3
West Midlands +14 12 £24,500 -57.39% 3
Yorkshire +43 7 £30,000 -45.45% 2
East of England +55 3 £77,000 +40.00%
South West +33 1 £80,000 +45.45%
East Midlands +10 1 - -
Remedy ITSM
UK

For the 6 months to 23 February 2020, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Remedy ITSM.

1 112 (100.00%) Remedy
2 100 (89.29%) ITSM
3 65 (58.04%) ITIL
4 64 (57.14%) Windows
5 59 (52.68%) Microsoft
6 51 (45.54%) Office 365
7 45 (40.18%) Active Directory
8 43 (38.39%) ServiceNow
9 25 (22.32%) Service Management
10 24 (21.43%) ITIL V3
11 23 (20.54%) BMC
12 22 (19.64%) LAN
13 21 (18.75%) Time Management
13 21 (18.75%) Windows 10
14 19 (16.96%) Problem-Solving
15 18 (16.07%) Analytical Skills
15 18 (16.07%) SLA
16 17 (15.18%) WAN
17 16 (14.29%) Workflow
17 16 (14.29%) TCP/IP
17 16 (14.29%) Security Cleared
18 15 (13.39%) Microsoft Office
18 15 (13.39%) Windows Server
19 14 (12.50%) Microsoft Excel
19 14 (12.50%) Cisco Certification
19 14 (12.50%) ITIL Certification
19 14 (12.50%) SCCM
20 13 (11.61%) Degree
21 12 (10.71%) Microsoft Certification
21 12 (10.71%) VPN

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.25%) MS Exchange
2 6 (5.36%) Confluence
2 6 (5.36%) Skype for Business
3 5 (4.46%) SharePoint
Applications
1 15 (13.39%) Microsoft Office
2 14 (12.50%) Microsoft Excel
3 9 (8.04%) Microsoft PowerPoint
Business Applications
1 7 (6.25%) Remedy AR System
2 4 (3.57%) assyst
Cloud Services
1 51 (45.54%) Office 365
2 10 (8.93%) Azure
3 4 (3.57%) OneDrive
4 2 (1.79%) AWS
4 2 (1.79%) Azure Active Directory
4 2 (1.79%) IaaS
4 2 (1.79%) PaaS
5 1 (0.89%) SaaS
Communications & Networking
1 22 (19.64%) LAN
2 17 (15.18%) WAN
3 16 (14.29%) TCP/IP
4 12 (10.71%) VPN
5 11 (9.82%) DHCP
5 11 (9.82%) DNS
6 8 (7.14%) SAN
7 6 (5.36%) Skype
8 5 (4.46%) Firewall
8 5 (4.46%) MPLS
9 4 (3.57%) BGP
9 4 (3.57%) EIGRP
9 4 (3.57%) Ethernet
9 4 (3.57%) FCAPS
9 4 (3.57%) FCoE
9 4 (3.57%) Fibre Channel
9 4 (3.57%) NGN
9 4 (3.57%) OSPF
9 4 (3.57%) Wireless
10 2 (1.79%) WLAN
Database & Business Intelligence
1 4 (3.57%) Data Warehouse
1 4 (3.57%) SQL Server Analysis Services
1 4 (3.57%) SQL Server Integration Services
2 3 (2.68%) DB2
2 3 (2.68%) MySQL
3 2 (1.79%) SQL Server Reporting Services
4 1 (0.89%) GIS
4 1 (0.89%) MongoDB
4 1 (0.89%) PostgreSQL
4 1 (0.89%) SQL Server
Development Applications
1 9 (8.04%) JIRA
2 4 (3.57%) Git (software)
3 1 (0.89%) Bitbucket
3 1 (0.89%) IBM UrbanCode
3 1 (0.89%) Jenkins
3 1 (0.89%) SonarQube
General
1 12 (10.71%) Finance
2 8 (7.14%) Banking
3 7 (6.25%) Public Sector
4 5 (4.46%) Telecoms
5 4 (3.57%) Advertising
5 4 (3.57%) German Language
6 1 (0.89%) Legal
6 1 (0.89%) Retail
Job Titles
1 28 (25.00%) Support Engineer
2 21 (18.75%) Desktop Support
3 17 (15.18%) Desktop Engineer
3 17 (15.18%) Desktop Support Engineer
4 13 (11.61%) 2nd Line Engineer
5 11 (9.82%) IT Support
6 9 (8.04%) Analyst
6 9 (8.04%) Consultant
6 9 (8.04%) IT Engineer
6 9 (8.04%) IT Support Engineer
6 9 (8.04%) Service Analyst
7 7 (6.25%) ICT Engineer
7 7 (6.25%) Remedy Consultant
7 7 (6.25%) Service Desk Analyst
7 7 (6.25%) Service Desk Engineer
7 7 (6.25%) Technical Engineer
8 6 (5.36%) Systems Engineer
8 6 (5.36%) Team Leader
9 5 (4.46%) Network Engineer
10 4 (3.57%) Service Manager
Libraries, Frameworks & Software Standards
1 4 (3.57%) Ajax
1 4 (3.57%) HTML
1 4 (3.57%) jQuery
1 4 (3.57%) RESTful
1 4 (3.57%) SOAP
1 4 (3.57%) Web Services
1 4 (3.57%) XML
2 2 (1.79%) LDAP
3 1 (0.89%) CSS
3 1 (0.89%) Java RMI
Miscellaneous
1 18 (16.07%) Analytical Skills
2 9 (8.04%) Data Centre
3 8 (7.14%) e-Learning
3 8 (7.14%) Management Information System
4 5 (4.46%) CMDB
4 5 (4.46%) Smartphone
4 5 (4.46%) Virtual Team
5 4 (3.57%) Driving Licence
6 3 (2.68%) Enterprise Storage
7 2 (1.79%) Clustering
7 2 (1.79%) Private Cloud
7 2 (1.79%) Public Cloud
8 1 (0.89%) Greenfield Project
8 1 (0.89%) Replication
8 1 (0.89%) Self-Motivation
8 1 (0.89%) User Experience
8 1 (0.89%) Video Conferencing
Operating Systems
1 64 (57.14%) Windows
2 21 (18.75%) Windows 10
3 15 (13.39%) Windows Server
4 11 (9.82%) Linux
5 10 (8.93%) Windows 7
6 7 (6.25%) Android
6 7 (6.25%) Apple iOS
7 4 (3.57%) VMS
7 4 (3.57%) Windows 8
8 3 (2.68%) Unix
9 2 (1.79%) HPUX
9 2 (1.79%) Windows Server 2008
10 1 (0.89%) AIX
10 1 (0.89%) Mac OS X
10 1 (0.89%) Red Hat Enterprise Linux
10 1 (0.89%) Windows Server 2012
Processes & Methodologies
1 100 (89.29%) ITSM
2 65 (58.04%) ITIL
3 25 (22.32%) Service Management
4 24 (21.43%) ITIL V3
5 21 (18.75%) Time Management
6 19 (16.96%) Problem-Solving
7 16 (14.29%) Workflow
8 10 (8.93%) Continuous Improvement
8 10 (8.93%) Incident Management
8 10 (8.93%) Kalman Filter
9 9 (8.04%) Stakeholder Management
10 8 (7.14%) Configuration Management
10 8 (7.14%) SDLC
11 7 (6.25%) Mobile Device Management
11 7 (6.25%) Service Desk Management
12 6 (5.36%) Change Management
13 5 (4.46%) Break/Fix
13 5 (4.46%) DevOps
13 5 (4.46%) Line Management
13 5 (4.46%) PRINCE2
Programming Languages
1 10 (8.93%) JavaScript
2 4 (3.57%) C++
2 4 (3.57%) Perl
2 4 (3.57%) PHP
2 4 (3.57%) Python
2 4 (3.57%) SQL
3 2 (1.79%) C#
3 2 (1.79%) Java
3 2 (1.79%) PowerShell
4 1 (0.89%) AWK
4 1 (0.89%) Korn
4 1 (0.89%) Shell Script
Qualifications
1 16 (14.29%) Security Cleared
2 14 (12.50%) Cisco Certification
2 14 (12.50%) ITIL Certification
3 13 (11.61%) Degree
4 12 (10.71%) Microsoft Certification
5 8 (7.14%) MCSA
5 8 (7.14%) MCSE
6 7 (6.25%) CCNA
6 7 (6.25%) HND
6 7 (6.25%) MCP
7 6 (5.36%) SC Cleared
8 5 (4.46%) CCNP
9 4 (3.57%) Computer Science Degree
9 4 (3.57%) VMware Certified Professional (VCP)
10 3 (2.68%) HNC
11 1 (0.89%) A+ Certification
11 1 (0.89%) CCIE
11 1 (0.89%) CCIE Service Provider
11 1 (0.89%) Dell Certification
Quality Assurance & Compliance
1 18 (16.07%) SLA
2 4 (3.57%) QA
System Software
1 45 (40.18%) Active Directory
2 11 (9.82%) Virtual Machines
3 10 (8.93%) VMware Infrastructure
4 8 (7.14%) Hyper-V
5 4 (3.57%) VMware ESXi
Systems Management
1 14 (12.50%) SCCM
2 9 (8.04%) Microsoft Intune
3 4 (3.57%) Amdocs OSS
3 4 (3.57%) Ansible
3 4 (3.57%) Cisco Prime
3 4 (3.57%) Icinga
3 4 (3.57%) Observium
4 3 (2.68%) Netcool
4 3 (2.68%) OpenView
4 3 (2.68%) SCOM
5 2 (1.79%) SCSM
5 2 (1.79%) SCVMM
6 1 (0.89%) FortiGate
6 1 (0.89%) HP UCMDB
6 1 (0.89%) WMI
Vendors
1 112 (100.00%) Remedy
2 59 (52.68%) Microsoft
3 43 (38.39%) ServiceNow
4 23 (20.54%) BMC
5 12 (10.71%) Cisco
5 12 (10.71%) VMware
6 9 (8.04%) HP
6 9 (8.04%) Oracle
7 8 (7.14%) Virgin Media
8 7 (6.25%) Infoblox
9 5 (4.46%) Dell
10 4 (3.57%) Citrix
10 4 (3.57%) Cramer
11 3 (2.68%) Apple
11 3 (2.68%) SolarWinds
12 2 (1.79%) Comptel
12 2 (1.79%) F5
12 2 (1.79%) IBM
12 2 (1.79%) Meraki
12 2 (1.79%) Zscaler