Period
to 22 May 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 22 May 2019 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
22 May 2019
Same period 2018 Same period 2017
Rank 893 959 983
Rank change year-on-year +66 +24 -36
Permanent jobs citing Remedy ITSM 176 207 169
As % of all permanent IT jobs advertised in England 0.13% 0.13% 0.11%
As % of the Business Applications category 2.25% 1.80% 1.51%
Number of salaries quoted 101 104 119
England median annual salary £45,000 £48,000 £50,000
Median salary % change year-on-year -6.25% -4.00% +5.26%
10th Percentile £26,250 £25,500 £28,500
90th Percentile £66,250 £73,875 £75,000
UK median annual salary £45,000 £47,500 £50,000
% change year-on-year -5.26% -5.00% +11.11%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Permanent vacancies with a requirement for business application skills 7,823 11,531 11,219
As % of all permanent IT jobs advertised in England 5.86% 7.17% 7.05%
Number of salaries quoted 5,503 8,664 8,565
England median annual salary £52,500 £53,000 £50,000
Median salary % change year-on-year -0.94% +6.00% -
10th Percentile £31,250 £31,250 £31,000
90th Percentile £85,000 £83,750 £78,750
UK median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% -

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in England.

Salary trend for Remedy ITSM in England

Remedy ITSM
Salary Histogram in England

The salary distribution of IT jobs citing Remedy ITSM in England over the 6 months to 22 May 2019.

Salary histogram for Remedy ITSM in England

Remedy ITSM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 22 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Midlands +25 57 £45,000 +9.09%
South East +51 48 £50,000 - 6
London +16 35 £48,750 -6.25%
West Midlands +33 32 £46,000 -1.60%
East Midlands +21 25 £40,000 +33.33%
North of England +47 17 £47,250 +81.73%
North West +30 16 £47,250 +81.73%
East of England +71 11 £50,000 +5.26%
South West +44 6 £30,000 +20.00%
Yorkshire +5 1 £27,500 -
Remedy ITSM
UK

For the 6 months to 22 May 2019, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Remedy ITSM.

1 176 (100.00%) Remedy
2 133 (75.57%) ITSM
3 118 (67.05%) ITIL
4 98 (55.68%) BMC
5 60 (34.09%) Windows
6 53 (30.11%) Service Management
7 48 (27.27%) Microsoft Office
8 43 (24.43%) Microsoft
9 42 (23.86%) Active Directory
10 36 (20.45%) Service Delivery
10 36 (20.45%) Problem Management
10 36 (20.45%) ServiceNow
11 33 (18.75%) ITIL Certification
12 30 (17.05%) SLA
13 28 (15.91%) CMDB
13 28 (15.91%) Mentoring
14 27 (15.34%) Continuous Improvement
15 25 (14.20%) ITIL V3
16 24 (13.64%) Windows 7
16 24 (13.64%) Windows 10
17 23 (13.07%) Change Management
18 22 (12.50%) Linux
18 22 (12.50%) Microsoft Excel
18 22 (12.50%) Problem-Solving
18 22 (12.50%) Coaching
19 21 (11.93%) Degree
19 21 (11.93%) Incident Management
20 20 (11.36%) Project Management
21 19 (10.80%) HP
21 19 (10.80%) Apple

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.95%) MS Exchange
2 10 (5.68%) Exchange Server 2010
2 10 (5.68%) SharePoint
3 7 (3.98%) Blackberry Enterprise Server
4 3 (1.70%) Apache
4 3 (1.70%) JBoss
5 1 (0.57%) CMS
5 1 (0.57%) Confluence
Applications
1 48 (27.27%) Microsoft Office
2 22 (12.50%) Microsoft Excel
3 13 (7.39%) Microsoft PowerPoint
4 8 (4.55%) MS Visio
5 7 (3.98%) Acrobat
5 7 (3.98%) Microsoft Project
6 3 (1.70%) Spreadsheet
7 2 (1.14%) Chatbot
8 1 (0.57%) Adobe Premiere
Business Applications
1 7 (3.98%) Remedy AR System
2 2 (1.14%) Dynamics CRM
2 2 (1.14%) SAP HR
Cloud Services
1 14 (7.95%) Microsoft Azure
2 12 (6.82%) Office 365
3 6 (3.41%) SaaS
4 5 (2.84%) Azure Active Directory
5 4 (2.27%) Amazon AWS
6 3 (1.70%) Amazon CloudWatch
6 3 (1.70%) Amazon EC2
6 3 (1.70%) Amazon ElastiCache
6 3 (1.70%) Amazon S3
6 3 (1.70%) AWS CloudFormation
6 3 (1.70%) AWS CloudTrail
6 3 (1.70%) AWS CodePipeline
6 3 (1.70%) AWS Lambda
6 3 (1.70%) CloudFront
6 3 (1.70%) IBM Cloud
6 3 (1.70%) OpenShift
6 3 (1.70%) Serverless
6 3 (1.70%) SoftLayer
7 2 (1.14%) OneDrive
7 2 (1.14%) Power Platform
Communications & Networking
1 18 (10.23%) VPN
2 14 (7.95%) LAN
3 13 (7.39%) WAN
4 12 (6.82%) Firewall
4 12 (6.82%) Internet
5 11 (6.25%) Remote Desktop
5 11 (6.25%) Wireless
6 9 (5.11%) Broadband
7 8 (4.55%) Cisco ASA
7 8 (4.55%) FTP
8 7 (3.98%) BGP
8 7 (3.98%) Cisco ISE
8 7 (3.98%) Cisco Wireless
8 7 (3.98%) DHCP
8 7 (3.98%) OSPF
8 7 (3.98%) TCP/IP
9 5 (2.84%) Network Security
9 5 (2.84%) VoIP
9 5 (2.84%) WebEx
10 4 (2.27%) Unified Communications
Database & Business Intelligence
1 6 (3.41%) PostgreSQL
2 5 (2.84%) BusinessObjects
3 4 (2.27%) SQL Server
4 3 (1.70%) Amazon DynamoDB
4 3 (1.70%) Oracle Reports
4 3 (1.70%) QlikView
4 3 (1.70%) Relational Database
5 2 (1.14%) OLAP
5 2 (1.14%) Pentaho
5 2 (1.14%) Power BI
6 1 (0.57%) DB2
6 1 (0.57%) MongoDB
6 1 (0.57%) RDBMS
6 1 (0.57%) SQL Server 2000
Development Applications
1 4 (2.27%) JIRA
2 3 (1.70%) Atlassian Bamboo
2 3 (1.70%) Maven
2 3 (1.70%) Subversion
3 2 (1.14%) Git (software)
3 2 (1.14%) Visual Studio Team System
4 1 (0.57%) MSI
General
1 15 (8.52%) Telecoms
2 13 (7.39%) Finance
3 6 (3.41%) Marketing
4 4 (2.27%) Retail
5 3 (1.70%) Automotive
5 3 (1.70%) Manufacturing
6 1 (0.57%) Advertising
6 1 (0.57%) Law
6 1 (0.57%) Legal
Job Titles
1 22 (12.50%) Problem Manager
2 18 (10.23%) Support Engineer
3 16 (9.09%) Consultant
4 14 (7.95%) Service Manager
5 13 (7.39%) Analyst
5 13 (7.39%) Desktop Support
6 12 (6.82%) Delivery Manager
7 11 (6.25%) Remedy Consultant
8 10 (5.68%) Network Engineer
9 8 (4.55%) Developer
9 8 (4.55%) Remedy Developer
10 7 (3.98%) IT Support
11 6 (3.41%) Applications Specialist
11 6 (3.41%) Applications Support
11 6 (3.41%) Architect
11 6 (3.41%) Desktop Support Specialist
11 6 (3.41%) ITIL Manager
11 6 (3.41%) ITIL Problem Manager
11 6 (3.41%) Service Desk Manager
11 6 (3.41%) Support Specialist
Libraries, Frameworks & Software Standards
1 14 (7.95%) Web Services
2 13 (7.39%) XML
3 10 (5.68%) Middleware
4 7 (3.98%) REST
5 6 (3.41%) CSS
5 6 (3.41%) SOAP
6 4 (2.27%) SAML
7 3 (1.70%) ActiveMQ
7 3 (1.70%) J2EE
7 3 (1.70%) Node.js
7 3 (1.70%) Spring
7 3 (1.70%) Spring Batch
8 2 (1.14%) .NET
8 2 (1.14%) ADO
8 2 (1.14%) HTML
8 2 (1.14%) HTML5
8 2 (1.14%) jQuery
8 2 (1.14%) JSON
9 1 (0.57%) ASP.NET Web API
9 1 (0.57%) Entity Framework
Miscellaneous
1 28 (15.91%) CMDB
2 17 (9.66%) Analytical Skills
3 16 (9.09%) Self-Motivation
4 10 (5.68%) Management Information System
5 8 (4.55%) Smart Energy
6 6 (3.41%) User Experience
7 5 (2.84%) e-Learning
8 4 (2.27%) Data Centre
8 4 (2.27%) iPad
9 3 (1.70%) Blackberry
9 3 (1.70%) Mobile App
9 3 (1.70%) PDA
10 2 (1.14%) Smart Meter
10 2 (1.14%) TM Forum
10 2 (1.14%) Video Conferencing
10 2 (1.14%) Virtual Team
11 1 (0.57%) Security Operations Centre
Operating Systems
1 60 (34.09%) Windows
2 24 (13.64%) Windows 10
2 24 (13.64%) Windows 7
3 22 (12.50%) Linux
4 19 (10.80%) Unix
5 10 (5.68%) Windows Server
6 8 (4.55%) Mac OS X
6 8 (4.55%) Windows 2000
7 5 (2.84%) Mac OS
8 4 (2.27%) Red Hat Enterprise Linux
8 4 (2.27%) Windows XP
9 3 (1.70%) Android
9 3 (1.70%) Apple iOS
Processes & Methodologies
1 133 (75.57%) ITSM
2 118 (67.05%) ITIL
3 53 (30.11%) Service Management
4 36 (20.45%) Problem Management
4 36 (20.45%) Service Delivery
5 28 (15.91%) Mentoring
6 27 (15.34%) Continuous Improvement
7 25 (14.20%) ITIL V3
8 23 (13.07%) Change Management
9 22 (12.50%) Coaching
9 22 (12.50%) Problem-Solving
10 21 (11.93%) Incident Management
11 20 (11.36%) Project Management
12 19 (10.80%) Asset Management
12 19 (10.80%) Migration
13 17 (9.66%) Agile Software Development
13 17 (9.66%) Configuration Management
14 14 (7.95%) Root Cause Analysis
14 14 (7.95%) SDLC
14 14 (7.95%) Time Management
Programming Languages
1 15 (8.52%) Java
2 12 (6.82%) SQL
3 3 (1.70%) PowerShell
3 3 (1.70%) Python
4 2 (1.14%) C#
4 2 (1.14%) JavaScript
5 1 (0.57%) C
5 1 (0.57%) Perl
5 1 (0.57%) Shell Script
Qualifications
1 33 (18.75%) ITIL Certification
2 21 (11.93%) Degree
3 14 (7.95%) Cisco Certification
4 11 (6.25%) Security Cleared
5 10 (5.68%) ITIL Foundation Certificate
6 9 (5.11%) MCP
6 9 (5.11%) Microsoft Certification
7 8 (4.55%) A+ Certification
7 8 (4.55%) CCNP
7 8 (4.55%) Dell Certification
7 8 (4.55%) PRINCE2 Certification
8 7 (3.98%) CCDP
8 7 (3.98%) SC Cleared
9 4 (2.27%) MCSE
10 3 (1.70%) CCNA
10 3 (1.70%) Computer Science Degree
10 3 (1.70%) ISEB
10 3 (1.70%) MCDST
10 3 (1.70%) VCP5
10 3 (1.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (17.05%) SLA
2 3 (1.70%) GDPR
2 3 (1.70%) ISO 22301
2 3 (1.70%) ISO 9000
2 3 (1.70%) ISO/IEC 20000
2 3 (1.70%) ISO/IEC 27001
2 3 (1.70%) QA
3 2 (1.14%) Data Quality
System Software
1 42 (23.86%) Active Directory
2 10 (5.68%) XenApp
3 7 (3.98%) VMware ESXi
4 5 (2.84%) Terminal Services
4 5 (2.84%) VMware Infrastructure
5 3 (1.70%) Docker
Systems Management
1 12 (6.82%) SCCM
2 9 (5.11%) Netcool
3 8 (4.55%) Microsoft Intune
3 8 (4.55%) OpenView
4 7 (3.98%) Cisco Prime
4 7 (3.98%) Systems Management Server (SMS)
5 4 (2.27%) ServiceCenter
5 4 (2.27%) Single Sign-On
6 3 (1.70%) Ansible
6 3 (1.70%) HP NNM
6 3 (1.70%) Kubernetes
6 3 (1.70%) Mesos
6 3 (1.70%) Netcool/Proviso
6 3 (1.70%) rkt
6 3 (1.70%) TeMIP
6 3 (1.70%) Terraform
7 2 (1.14%) SCOM
8 1 (0.57%) BMC PATROL
8 1 (0.57%) FortiGate
8 1 (0.57%) SCVMM
Vendors
1 176 (100.00%) Remedy
2 98 (55.68%) BMC
3 43 (24.43%) Microsoft
4 36 (20.45%) ServiceNow
5 19 (10.80%) Apple
5 19 (10.80%) Cisco
5 19 (10.80%) HP
6 17 (9.66%) Citrix
7 13 (7.39%) Palo Alto
8 12 (6.82%) Oracle
9 11 (6.25%) IBM
9 11 (6.25%) MobileIron
10 8 (4.55%) Dell
10 8 (4.55%) EMC
10 8 (4.55%) Juniper
10 8 (4.55%) VMware
11 7 (3.98%) Adobe
11 7 (3.98%) CheckPoint
11 7 (3.98%) Red Hat
11 7 (3.98%) SAP