Period
to 25 May 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 25 May 2018 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 947 973 952
Rank change year-on-year +26 -21 +68
Permanent jobs citing Remedy ITSM 205 172 304
As % of all permanent IT jobs advertised in England 0.13% 0.11% 0.16%
As % of the Business Applications category 1.75% 1.52% 2.35%
Number of salaries quoted 106 122 189
England median annual salary £48,000 £50,000 £49,500
Median salary % change year-on-year -4.00% +1.01% -1.00%
10th Percentile £25,500 £28,500 £16,500
90th Percentile £73,125 £76,125 £68,000
UK median annual salary £47,500 £50,000 £45,000
% change year-on-year -5.00% +11.11% -10.00%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Permanent vacancies with a requirement for business application skills 11,734 11,281 12,926
As % of all permanent IT jobs advertised in England 7.21% 7.08% 6.85%
Number of salaries quoted 8,821 8,636 10,183
England median annual salary £53,000 £50,000 £50,000
Median salary % change year-on-year +6.00% - -4.76%
10th Percentile £31,250 £31,000 £31,250
90th Percentile £83,750 £78,750 £78,750
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -4.76%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in England.

Salary trend for Remedy ITSM in England

Remedy ITSM
Salary Histogram in England

The salary distribution of IT jobs citing Remedy ITSM in England over the 6 months to 25 May 2018.

Salary histogram for Remedy ITSM in England

Remedy ITSM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 92 £50,000 - 8
Midlands +48 55 £44,500 -28.80% 12
South East -3 34 £50,000 -20.00% 6
East Midlands +26 33 £30,000 - 2
West Midlands +26 22 £46,750 -25.20% 9
North of England -16 12 £26,000 -58.40% 1
East of England -18 9 £47,500 +10.47%
North West -26 7 £26,000 -58.40% 1
Yorkshire +14 5 - -
South West -28 1 £25,000 -50.00% 1
Remedy ITSM
UK

For the 6 months to 25 May 2018, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Remedy ITSM.

1 205 (100.00%) Remedy
2 170 (82.93%) ITSM
3 132 (64.39%) ITIL
4 112 (54.63%) BMC
5 86 (41.95%) Windows
6 83 (40.49%) Service Management
7 70 (34.15%) Microsoft
8 66 (32.20%) ServiceNow
9 58 (28.29%) Active Directory
10 52 (25.37%) SQL Server
11 48 (23.41%) Problem Management
12 47 (22.93%) Security Cleared
13 44 (21.46%) SLA
14 43 (20.98%) ITIL V3
15 39 (19.02%) SC Cleared
16 36 (17.56%) CMDB
17 35 (17.07%) HP
17 35 (17.07%) Change Management
18 34 (16.59%) Microsoft Office
19 33 (16.10%) SQL
20 32 (15.61%) Linux
21 30 (14.63%) Oracle
22 29 (14.15%) SharePoint
22 29 (14.15%) VMware
23 28 (13.66%) Finance
23 28 (13.66%) Unix
24 27 (13.17%) HTML
24 27 (13.17%) JavaScript
24 27 (13.17%) VPN
24 27 (13.17%) Service Delivery

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (14.15%) SharePoint
2 19 (9.27%) IIS
3 17 (8.29%) MS Exchange
4 13 (6.34%) Exchange Server 2010
4 13 (6.34%) Skype for Business
5 12 (5.85%) Exchange Server 2013
6 11 (5.37%) BizTalk Server
7 6 (2.93%) Tomcat
8 5 (2.44%) WebLogic
8 5 (2.44%) WebSphere
9 4 (1.95%) Apache
9 4 (1.95%) WebSphere Application Server
10 3 (1.46%) Adobe Experience Manager
10 3 (1.46%) Blackberry Enterprise Server
10 3 (1.46%) CMS
10 3 (1.46%) OpenStack
11 1 (0.49%) JBoss
11 1 (0.49%) Jetty
Applications
1 34 (16.59%) Microsoft Office
2 13 (6.34%) Microsoft Excel
3 10 (4.88%) Microsoft PowerPoint
4 6 (2.93%) MS Visio
5 4 (1.95%) Acrobat
5 4 (1.95%) Microsoft Project
Business Applications
1 4 (1.95%) Magento
1 4 (1.95%) SAP Hybris
Cloud Services
1 27 (13.17%) Amazon AWS
2 20 (9.76%) Microsoft Azure
3 9 (4.39%) Office 365
4 6 (2.93%) Amazon CloudWatch
4 6 (2.93%) AWS CloudTrail
5 4 (1.95%) Amazon EC2
5 4 (1.95%) Amazon S3
5 4 (1.95%) Route 53
5 4 (1.95%) SaaS
6 3 (1.46%) Cloud Computing
7 1 (0.49%) OneDrive
7 1 (0.49%) Virtual Private Cloud
Communications & Networking
1 27 (13.17%) VPN
2 24 (11.71%) DNS
2 24 (11.71%) LAN
2 24 (11.71%) WAN
3 23 (11.22%) TCP/IP
4 20 (9.76%) DHCP
4 20 (9.76%) Skype
5 18 (8.78%) Internet
6 17 (8.29%) Firewall
7 12 (5.85%) Remote Desktop
7 12 (5.85%) SAN
8 11 (5.37%) VoIP
9 7 (3.41%) OSPF
9 7 (3.41%) Wireless
10 6 (2.93%) ICMP
10 6 (2.93%) MPLS
10 6 (2.93%) SNMP
11 4 (1.95%) WebEx
12 3 (1.46%) Ethernet
12 3 (1.46%) Network Security
Database & Business Intelligence
1 52 (25.37%) SQL Server
2 12 (5.85%) MySQL
3 11 (5.37%) SQL Server 2014
4 6 (2.93%) Data Warehouse
5 5 (2.44%) Azure SQL Database
5 5 (2.44%) SQL Server Reporting Services
6 4 (1.95%) Amazon RDS
6 4 (1.95%) SQL Server 2000
6 4 (1.95%) SQL Server Integration Services
7 3 (1.46%) Apache Cassandra
7 3 (1.46%) MongoDB
7 3 (1.46%) Oracle Database
7 3 (1.46%) SQL Server 2008
7 3 (1.46%) SQL Server 2016
8 1 (0.49%) OLAP
8 1 (0.49%) OLTP
8 1 (0.49%) Oracle OLAP
Development Applications
1 17 (8.29%) Team Foundation Server
2 6 (2.93%) Git (software)
2 6 (2.93%) Jenkins
2 6 (2.93%) Subversion
2 6 (2.93%) TeamCity
3 5 (2.44%) LoadRunner
4 2 (0.98%) JIRA
5 1 (0.49%) Maven
General
1 28 (13.66%) Finance
2 14 (6.83%) Telecoms
3 13 (6.34%) Retail
4 7 (3.41%) Marketing
5 5 (2.44%) Financial Institution
6 3 (1.46%) Local Government
6 3 (1.46%) Publishing
7 2 (0.98%) French Language
7 2 (0.98%) German Language
8 1 (0.49%) Banking
8 1 (0.49%) Dutch Language
8 1 (0.49%) Games
8 1 (0.49%) Law
8 1 (0.49%) Polish Language
Job Titles
1 34 (16.59%) Analyst
2 31 (15.12%) Applications Support
3 24 (11.71%) Support Engineer
4 22 (10.73%) Developer
5 21 (10.24%) 2nd Line Engineer
5 21 (10.24%) 2nd Line Support
6 16 (7.80%) 2nd Line Support Engineer
6 16 (7.80%) Support Analyst
7 14 (6.83%) .NET Developer
7 14 (6.83%) Applications Specialist
7 14 (6.83%) Applications Support Analyst
8 13 (6.34%) IT Analyst
8 13 (6.34%) Senior Analyst
9 12 (5.85%) Applications Engineer
9 12 (5.85%) Applications Support Engineer
9 12 (5.85%) Infrastructure Engineer
10 10 (4.88%) Senior Applications Support Analyst
10 10 (4.88%) Senior Infrastructure Engineer
10 10 (4.88%) Senior Support Analyst
10 10 (4.88%) Service Manager
Libraries, Frameworks & Software Standards
1 27 (13.17%) HTML
2 26 (12.68%) CSS
3 25 (12.20%) .NET
4 19 (9.27%) Web Services
5 17 (8.29%) jQuery
6 14 (6.83%) Ajax
7 13 (6.34%) REST
8 11 (5.37%) ASP.NET Web API
8 11 (5.37%) Entity Framework
8 11 (5.37%) WCF
9 8 (3.90%) .NET Framework
10 7 (3.41%) Software Packaging
11 6 (2.93%) AngularJS
11 6 (2.93%) HTML5
11 6 (2.93%) Spring
11 6 (2.93%) XML
12 5 (2.44%) ASP.NET
12 5 (2.44%) Ember.js
12 5 (2.44%) J2EE
12 5 (2.44%) Node.js
Miscellaneous
1 36 (17.56%) CMDB
2 25 (12.20%) Analytical Skills
3 23 (11.22%) Data Centre
4 21 (10.24%) Management Information System
5 11 (5.37%) Client/Server
6 6 (2.93%) Computer Science
6 6 (2.93%) Driving Licence
7 5 (2.44%) Hedge funds
8 4 (1.95%) iPad
8 4 (1.95%) Mobile App
8 4 (1.95%) Self-Motivation
9 3 (1.46%) Hybrid Cloud
10 2 (0.98%) Blackberry
10 2 (0.98%) Enterprise Software
10 2 (0.98%) Security Operations Centre
11 1 (0.49%) Greenfield Project
11 1 (0.49%) N-Tier
11 1 (0.49%) Smartphone
11 1 (0.49%) User Experience
11 1 (0.49%) Virtual Team
Operating Systems
1 86 (41.95%) Windows
2 32 (15.61%) Linux
3 28 (13.66%) Unix
4 20 (9.76%) Windows Server 2008
4 20 (9.76%) Windows Server 2012
5 18 (8.78%) Windows 7
6 16 (7.80%) Windows 10
6 16 (7.80%) Windows Server
7 12 (5.85%) Windows 2000
8 6 (2.93%) Solaris
9 4 (1.95%) CentOS
9 4 (1.95%) Mac OS
9 4 (1.95%) Windows XP
10 3 (1.46%) Windows 8
11 2 (0.98%) Red Hat Enterprise Linux
Processes & Methodologies
1 170 (82.93%) ITSM
2 132 (64.39%) ITIL
3 83 (40.49%) Service Management
4 48 (23.41%) Problem Management
5 43 (20.98%) ITIL V3
6 35 (17.07%) Change Management
7 27 (13.17%) Customer Requirements
7 27 (13.17%) Service Delivery
8 26 (12.68%) Problem-Solving
9 21 (10.24%) Disaster Recovery
10 20 (9.76%) Supplier Management
11 19 (9.27%) Agile Software Development
11 19 (9.27%) Stakeholder Management
12 15 (7.32%) Data Modelling
13 14 (6.83%) Configuration Management
13 14 (6.83%) Integration Testing
13 14 (6.83%) System Integration Testing
14 13 (6.34%) Data Analysis
14 13 (6.34%) Security Management
15 12 (5.85%) Penetration Testing
Programming Languages
1 33 (16.10%) SQL
2 27 (13.17%) JavaScript
3 16 (7.80%) C#
4 15 (7.32%) Java
5 8 (3.90%) Shell Script
6 7 (3.41%) PL/SQL
7 6 (2.93%) Java 8
7 6 (2.93%) VBScript
8 5 (2.44%) PowerShell
9 4 (1.95%) T-SQL
9 4 (1.95%) VB
10 3 (1.46%) Bash Shell
10 3 (1.46%) Groovy
10 3 (1.46%) Perl
11 2 (0.98%) C
11 2 (0.98%) PHP
11 2 (0.98%) Python
11 2 (0.98%) Ruby
12 1 (0.49%) C++
12 1 (0.49%) XQuery
Qualifications
1 47 (22.93%) Security Cleared
2 39 (19.02%) SC Cleared
3 27 (13.17%) Degree
4 20 (9.76%) Computer Science Degree
5 17 (8.29%) ITIL Certification
6 9 (4.39%) Microsoft Certification
7 7 (3.41%) ITIL Foundation Certificate
7 7 (3.41%) MCP
8 6 (2.93%) Master's Degree
9 4 (1.95%) MCSE
10 3 (1.46%) Cisco Certification
10 3 (1.46%) MCSA
11 2 (0.98%) CCNA
11 2 (0.98%) MCDST
12 1 (0.49%) AWS Certification
12 1 (0.49%) CCENT
12 1 (0.49%) CCNP
12 1 (0.49%) DV Cleared
Quality Assurance & Compliance
1 44 (21.46%) SLA
2 7 (3.41%) COBIT
3 5 (2.44%) PCI DSS
3 5 (2.44%) Sarbanes-Oxley
4 2 (0.98%) Actionable Recommendations
4 2 (0.98%) QA
5 1 (0.49%) Data Quality
5 1 (0.49%) RosettaNet
System Software
1 58 (28.29%) Active Directory
2 24 (11.71%) VMware Infrastructure
3 12 (5.85%) VMware Server
4 6 (2.93%) Hyper-V
5 3 (1.46%) vCloud
5 3 (1.46%) XenApp
6 2 (0.98%) Virtual Servers
7 1 (0.49%) vSphere
Systems Management
1 16 (7.80%) BMC PATROL
1 16 (7.80%) OpenView
2 15 (7.32%) SCCM
3 10 (4.88%) Nagios
3 10 (4.88%) Single Sign-On
4 9 (4.39%) ServiceCenter
4 9 (4.39%) Tivoli
5 6 (2.93%) HP SiteScope
5 6 (2.93%) SCOrch
6 5 (2.44%) AirWatch
6 5 (2.44%) Aspera SmartTrack
6 5 (2.44%) BMC Performance Manager
6 5 (2.44%) CA Wily
6 5 (2.44%) HP Quality Center
6 5 (2.44%) RSA enVision
6 5 (2.44%) Systems Management Server (SMS)
7 4 (1.95%) HAProxy
7 4 (1.95%) Microsoft Intune
8 3 (1.46%) EMC NetWorker
8 3 (1.46%) Netcool
Vendors
1 205 (100.00%) Remedy
2 112 (54.63%) BMC
3 70 (34.15%) Microsoft
4 66 (32.20%) ServiceNow
5 35 (17.07%) HP
6 30 (14.63%) Oracle
7 29 (14.15%) VMware
8 18 (8.78%) Ivanti
9 17 (8.29%) EMC
10 16 (7.80%) Nimsoft
10 16 (7.80%) SAP
10 16 (7.80%) Splunk
11 15 (7.32%) SolarWinds
12 14 (6.83%) CA
13 13 (6.34%) Dell
14 12 (5.85%) Adobe
14 12 (5.85%) Barracuda Networks
14 12 (5.85%) Cognizant
14 12 (5.85%) Forcepoint
14 12 (5.85%) IBM