Period
to 17 October 2021

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 17 October 2021 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
17 Oct 2021
Same period 2020 Same period 2019
Rank 882 582 901
Rank change year-on-year -300 +319 +53
Permanent jobs citing Remedy ITSM 107 95 148
As % of all permanent jobs advertised in England 0.098% 0.22% 0.12%
As % of the Business Applications category 1.99% 3.80% 2.01%
Number of salaries quoted 54 85 104
10th Percentile £25,750 £43,500 £25,638
25th Percentile £26,634 £55,000 £28,500
Median annual salary (50th Percentile) £38,250 £70,000 £42,500
Median % change year-on-year -45.36% +64.71% +13.33%
75th Percentile £51,094 £90,000 £57,813
90th Percentile £82,500 £92,500 £75,000
UK median annual salary £38,750 £70,000 £42,500
% change year-on-year -44.64% +64.71% +9.68%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Permanent vacancies with a requirement for business application skills 5,365 2,499 7,377
As % of all permanent IT jobs advertised in England 4.90% 5.68% 5.82%
Number of salaries quoted 3,749 1,872 5,357
10th Percentile £33,750 £33,750 £31,250
25th Percentile £42,500 £42,500 £40,500
Median annual salary (50th Percentile) £55,568 £57,500 £55,000
Median % change year-on-year -3.36% +4.55% +4.76%
75th Percentile £72,500 £75,000 £72,500
90th Percentile £87,500 £95,000 £86,250
UK median annual salary £56,500 £57,500 £55,000
% change year-on-year -1.74% +4.55% +4.76%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Salary Trend in England

3-month moving average salary quoted in jobs citing Remedy ITSM in England.

Salary trend for Remedy ITSM in England

Remedy ITSM
Salary Histogram in England

Salary distribution for jobs citing Remedy ITSM in England over the 6 months to 17 October 2021.

Salary histogram for Remedy ITSM in England

Remedy ITSM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 17 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -242 37 £31,500 -55.00% 4
South East -163 34 £47,500 -40.63% 5
Midlands -106 14 £35,000 -41.67% 2
West Midlands -104 10 £37,500 -37.50% 2
East of England - 9 £49,250 -
North of England -145 8 £40,500 -26.36%
Yorkshire -107 6 £33,500 -39.09%
East Midlands - 4 £32,500 -
North West -94 2 £40,500 -22.86%
Remedy ITSM
UK

For the 6 months to 17 October 2021, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Remedy ITSM.

1 107 (100.00%) Remedy
2 97 (90.65%) ITSM
3 56 (52.34%) ITIL
4 53 (49.53%) Service Management
4 53 (49.53%) ServiceNow
5 51 (47.66%) BMC
6 38 (35.51%) Windows
7 37 (34.58%) Social Skills
8 31 (28.97%) Microsoft
8 31 (28.97%) Active Directory
9 30 (28.04%) Microsoft 365
10 28 (26.17%) VPN
11 25 (23.36%) Microsoft Office
11 25 (23.36%) HP
12 24 (22.43%) SLA
13 23 (21.50%) SCCM
14 21 (19.63%) Mac OS
14 21 (19.63%) Multi-Factor Authentication
15 20 (18.69%) LexisNexis
15 20 (18.69%) Presales
16 19 (17.76%) Windows 10
16 19 (17.76%) Finance
17 17 (15.89%) Android
17 17 (15.89%) Incident Management
17 17 (15.89%) Mentoring
18 16 (14.95%) Presentation Skills
18 16 (14.95%) Apple iOS
18 16 (14.95%) Service Delivery
19 15 (14.02%) SQL
19 15 (14.02%) Agile Software Development

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (10.28%) CMS
2 4 (3.74%) SharePoint
3 3 (2.80%) Confluence
3 3 (2.80%) Oracle Workflow
4 2 (1.87%) MS Exchange
5 1 (0.93%) Elasticsearch
5 1 (0.93%) Skype for Business
Applications
1 25 (23.36%) Microsoft Office
2 12 (11.21%) Adobe Creative Suite
3 2 (1.87%) Microsoft Excel
4 1 (0.93%) Microsoft PowerPoint
4 1 (0.93%) Microsoft Project
4 1 (0.93%) MS Visio
Business Applications
1 4 (3.74%) SAP SM
2 2 (1.87%) Remedy AR System
3 1 (0.93%) Elite 3E
Cloud Services
1 30 (28.04%) Microsoft 365
2 12 (11.21%) Adobe Creative Cloud
3 7 (6.54%) SaaS
4 6 (5.61%) Azure
5 4 (3.74%) SuccessFactors
6 3 (2.80%) Power Platform
7 2 (1.87%) Azure Active Directory
7 2 (1.87%) Dynamics 365
7 2 (1.87%) Slack
8 1 (0.93%) AWS
8 1 (0.93%) Cloud Computing
8 1 (0.93%) GCP
8 1 (0.93%) Trello
Communications & Networking
1 28 (26.17%) VPN
2 7 (6.54%) SSL
3 5 (4.67%) Wi-Fi
4 3 (2.80%) ADSL
4 3 (2.80%) MPLS
5 2 (1.87%) Internet
5 2 (1.87%) Radio Access Network
6 1 (0.93%) 5G
6 1 (0.93%) DHCP
6 1 (0.93%) DNS
6 1 (0.93%) DOCSIS
6 1 (0.93%) DWDM
6 1 (0.93%) LAN
6 1 (0.93%) Remote Desktop
6 1 (0.93%) Skype
6 1 (0.93%) SMS
6 1 (0.93%) TCP/IP
6 1 (0.93%) WAN
6 1 (0.93%) WebEx
6 1 (0.93%) WLAN
Database & Business Intelligence
1 8 (7.48%) SQL Server
2 5 (4.67%) Oracle Database
3 4 (3.74%) Oracle Database 11g
3 4 (3.74%) VLDB
4 3 (2.80%) GIS
4 3 (2.80%) Oracle Reports
4 3 (2.80%) Power BI
5 1 (0.93%) Data Warehouse
5 1 (0.93%) PostgreSQL
5 1 (0.93%) Relational Database
Development Applications
1 6 (5.61%) JIRA
2 1 (0.93%) SQL Server Management Studio (SSMS)
2 1 (0.93%) Visual Studio
General
1 37 (34.58%) Social Skills
2 19 (17.76%) Finance
3 16 (14.95%) Presentation Skills
4 11 (10.28%) Law
5 7 (6.54%) Legal
5 7 (6.54%) Telecoms
6 6 (5.61%) Analytical Skills
7 4 (3.74%) Influencing Skills
7 4 (3.74%) Public Sector
8 2 (1.87%) Financial Institution
8 2 (1.87%) Front Office
8 2 (1.87%) Publishing
8 2 (1.87%) Retail
9 1 (0.93%) Automotive
9 1 (0.93%) Back Office
9 1 (0.93%) Manufacturing
9 1 (0.93%) Marketing
Job Titles
1 40 (37.38%) Analyst
2 21 (19.63%) Consultant
3 19 (17.76%) ITSM Consultant
4 18 (16.82%) Service Analyst
5 17 (15.89%) Service Desk Analyst
5 17 (15.89%) Support Analyst
6 14 (13.08%) Technical Consultant
7 12 (11.21%) 2nd Line Support
7 12 (11.21%) 2nd Line Support Analyst
8 11 (10.28%) Architect
9 10 (9.35%) ITSM Architect
10 8 (7.48%) IT Analyst
10 8 (7.48%) IT Support
10 8 (7.48%) IT Support Analyst
11 6 (5.61%) Administrator
12 5 (4.67%) Applications Support
12 5 (4.67%) Business Analyst
12 5 (4.67%) Senior Consultant
12 5 (4.67%) Senior ITSM Consultant
12 5 (4.67%) Senior Technical Consultant
Libraries, Frameworks & Software Standards
1 12 (11.21%) Web Services
2 9 (8.41%) XML
3 8 (7.48%) SOAP
4 7 (6.54%) HTML
4 7 (6.54%) LDAP
5 5 (4.67%) Ajax
5 5 (4.67%) CSS
6 4 (3.74%) SAP Basis
7 3 (2.80%) REST
7 3 (2.80%) SAML
8 2 (1.87%) .NET
8 2 (1.87%) AngularJS
8 2 (1.87%) HTML5
8 2 (1.87%) JDBC
8 2 (1.87%) jQuery
8 2 (1.87%) JSON
8 2 (1.87%) ODBC
8 2 (1.87%) RabbitMQ
8 2 (1.87%) XML Schema
8 2 (1.87%) XSL
Miscellaneous
1 10 (9.35%) CMDB
1 10 (9.35%) Virtual Team
2 5 (4.67%) Management Information System
3 4 (3.74%) Self-Motivation
4 3 (2.80%) Client/Server
4 3 (2.80%) iPad
4 3 (2.80%) iPhone
5 2 (1.87%) Hybrid Cloud
5 2 (1.87%) Video Conferencing
6 1 (0.93%) Blog
6 1 (0.93%) Legacy Systems
6 1 (0.93%) Replication
Operating Systems
1 38 (35.51%) Windows
2 21 (19.63%) Mac OS
3 19 (17.76%) Windows 10
4 17 (15.89%) Android
5 16 (14.95%) Apple iOS
6 4 (3.74%) Unix
6 4 (3.74%) Windows Server
7 3 (2.80%) Linux
8 2 (1.87%) Windows 7
8 2 (1.87%) Windows 8
9 1 (0.93%) CentOS
9 1 (0.93%) Windows Server 2012
Processes & Methodologies
1 97 (90.65%) ITSM
2 56 (52.34%) ITIL
3 53 (49.53%) Service Management
4 21 (19.63%) Multi-Factor Authentication
5 20 (18.69%) Presales
6 17 (15.89%) Incident Management
6 17 (15.89%) Mentoring
7 16 (14.95%) Service Delivery
8 15 (14.02%) Agile Software Development
9 12 (11.21%) Analytics
9 12 (11.21%) Change Management
9 12 (11.21%) Decision-Making
10 11 (10.28%) Asset Management
10 11 (10.28%) Problem Management
10 11 (10.28%) Product Roadmap
10 11 (10.28%) TOGAF
11 10 (9.35%) IT4IT
11 10 (9.35%) Virtual Team Management
11 10 (9.35%) Visualisation
12 9 (8.41%) Line Management
Programming Languages
1 15 (14.02%) SQL
2 10 (9.35%) JavaScript
3 5 (4.67%) PowerShell
4 4 (3.74%) PL/SQL
5 2 (1.87%) C#
5 2 (1.87%) R
6 1 (0.93%) Java
6 1 (0.93%) PHP
6 1 (0.93%) T-SQL
Qualifications
1 10 (9.35%) SC Cleared
1 10 (9.35%) Security Cleared
2 7 (6.54%) Degree
3 4 (3.74%) Oracle Certification
4 3 (2.80%) ITIL Certification
5 2 (1.87%) ITIL Foundation Certificate
6 1 (0.93%) (ISC)2 CCSP
6 1 (0.93%) CCSP
6 1 (0.93%) Cisco Certification
6 1 (0.93%) CISSP
6 1 (0.93%) MCP
6 1 (0.93%) MCSA
6 1 (0.93%) Microsoft Certification
Quality Assurance & Compliance
1 24 (22.43%) SLA
2 11 (10.28%) COBIT
3 3 (2.80%) GRC
4 2 (1.87%) QA
5 1 (0.93%) GDPR
System Software
1 31 (28.97%) Active Directory
2 5 (4.67%) Firmware
3 4 (3.74%) Oracle RAC
4 3 (2.80%) BitLocker
5 2 (1.87%) VMware Infrastructure
6 1 (0.93%) Docker
6 1 (0.93%) Virtual Desktop
Systems Management
1 23 (21.50%) SCCM
2 10 (9.35%) OpenView
2 10 (9.35%) OVSD
2 10 (9.35%) SCOM
3 9 (8.41%) Jamf Pro
4 6 (5.61%) Microsoft Intune
5 5 (4.67%) HP UCMDB
6 4 (3.74%) Data Guard
6 4 (3.74%) Oracle RMAN
6 4 (3.74%) Single Sign-On
7 3 (2.80%) Tivoli
8 1 (0.93%) Grafana
8 1 (0.93%) Kubernetes
8 1 (0.93%) Prometheus
8 1 (0.93%) TeMIP
8 1 (0.93%) Unicenter
Vendors
1 107 (100.00%) Remedy
2 53 (49.53%) ServiceNow
3 51 (47.66%) BMC
4 31 (28.97%) Microsoft
5 25 (23.36%) HP
6 20 (18.69%) LexisNexis
7 12 (11.21%) Adobe
8 8 (7.48%) Oracle
9 6 (5.61%) Apple
9 6 (5.61%) Citrix
9 6 (5.61%) VMware
10 5 (4.67%) MobileIron
11 4 (3.74%) Altiris
11 4 (3.74%) Ariba
11 4 (3.74%) hybris
11 4 (3.74%) SAP
12 3 (2.80%) Ivanti
12 3 (2.80%) Snow
13 2 (1.87%) Okta
13 2 (1.87%) Sparx