Period
to 17 August 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 936 940 957
Rank change year-on-year +4 +17 +74
Permanent jobs citing Remedy ITSM 204 213 289
As % of all permanent IT jobs advertised in England 0.13% 0.13% 0.15%
As % of the Business Applications category 1.95% 1.73% 2.18%
Number of salaries quoted 123 140 201
England median annual salary £44,000 £50,000 £40,000
Median salary % change year-on-year -12.00% +25.00% -10.11%
10th Percentile £24,800 £28,500 £19,000
90th Percentile £65,000 £76,025 £57,500
UK median annual salary £44,000 £50,000 £40,000
% change year-on-year -12.00% +25.00% -6.98%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Permanent vacancies with a requirement for business application skills 10,448 12,296 13,265
As % of all permanent IT jobs advertised in England 6.57% 7.42% 7.11%
Number of salaries quoted 7,803 9,085 10,334
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - -4.76%
10th Percentile £31,250 £31,250 £31,250
90th Percentile £85,000 £80,000 £80,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -4.76%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in England.

Salary trend for Remedy ITSM in England

Remedy ITSM
Salary Histogram in England

The salary distribution of IT jobs citing Remedy ITSM in England over the 6 months to 17 August 2018.

Salary histogram for Remedy ITSM in England

Remedy ITSM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 83 £45,000 -5.26% 5
Midlands +50 53 £44,000 -18.52% 4
South East +33 39 £40,000 -33.33% 4
West Midlands +57 30 £50,750 -3.33% 3
East Midlands +16 23 £30,000 -44.44% 1
North of England +22 14 £26,250 -30.23% 5
Yorkshire +46 11 £23,500 -33.74% 1
East of England 0 9 £47,500 -5.00% 3
North West -8 3 £52,500 +26.89% 4
Remedy ITSM
UK

For the 6 months to 17 August 2018, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Remedy ITSM.

1 204 (100.00%) Remedy
2 168 (82.35%) ITSM
3 112 (54.90%) ITIL
4 104 (50.98%) BMC
5 86 (42.16%) Windows
6 77 (37.75%) Service Management
7 64 (31.37%) Active Directory
8 50 (24.51%) ServiceNow
9 49 (24.02%) Microsoft
9 49 (24.02%) SQL
10 38 (18.63%) CMDB
11 37 (18.14%) ITIL V3
11 37 (18.14%) Unix
12 36 (17.65%) Oracle
13 35 (17.16%) SQL Server
14 31 (15.20%) Change Management
14 31 (15.20%) Linux
14 31 (15.20%) Degree
15 29 (14.22%) Problem-Solving
16 28 (13.73%) Finance
16 28 (13.73%) Microsoft Office
17 27 (13.24%) SLA
17 27 (13.24%) VMware
18 26 (12.75%) Service Delivery
18 26 (12.75%) SharePoint
18 26 (12.75%) LAN
18 26 (12.75%) SCCM
19 25 (12.25%) Windows 7
20 24 (11.76%) VPN
20 24 (11.76%) Microsoft Excel

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (12.75%) SharePoint
2 17 (8.33%) MS Exchange
3 14 (6.86%) Skype for Business
4 13 (6.37%) Exchange Server 2010
5 9 (4.41%) Exchange Server 2013
6 4 (1.96%) IIS
7 3 (1.47%) OpenStack
7 3 (1.47%) WebLogic
8 2 (0.98%) Apache
8 2 (0.98%) Tomcat
8 2 (0.98%) WebSphere
8 2 (0.98%) WebSphere Application Server
9 1 (0.49%) Adobe Experience Manager
9 1 (0.49%) Confluence
9 1 (0.49%) JBoss
Applications
1 28 (13.73%) Microsoft Office
2 24 (11.76%) Microsoft Excel
3 13 (6.37%) MS Visio
4 9 (4.41%) Microsoft PowerPoint
5 5 (2.45%) Microsoft Project
6 4 (1.96%) Acrobat
Business Applications
1 2 (0.98%) Magento
1 2 (0.98%) SAP Hybris
2 1 (0.49%) assyst
Cloud Services
1 18 (8.82%) Amazon AWS
2 17 (8.33%) Microsoft Azure
3 9 (4.41%) Office 365
4 3 (1.47%) Amazon CloudWatch
4 3 (1.47%) Amazon EC2
4 3 (1.47%) Amazon S3
4 3 (1.47%) AWS CloudTrail
4 3 (1.47%) SaaS
5 2 (0.98%) OneDrive
5 2 (0.98%) Route 53
6 1 (0.49%) Amazon ElastiCache
6 1 (0.49%) AWS CloudFormation
6 1 (0.49%) AWS CodePipeline
6 1 (0.49%) AWS Lambda
6 1 (0.49%) CloudFront
6 1 (0.49%) IBM Cloud
6 1 (0.49%) Serverless
6 1 (0.49%) SoftLayer
Communications & Networking
1 26 (12.75%) LAN
2 24 (11.76%) VPN
3 23 (11.27%) WAN
4 21 (10.29%) Internet
5 20 (9.80%) DNS
6 14 (6.86%) TCP/IP
7 12 (5.88%) Remote Desktop
8 11 (5.39%) DHCP
8 11 (5.39%) Skype
9 9 (4.41%) SAN
9 9 (4.41%) Wi-Fi
10 8 (3.92%) VoIP
11 7 (3.43%) Wireless
12 6 (2.94%) Broadband
13 5 (2.45%) WLAN
14 4 (1.96%) ADSL
14 4 (1.96%) Ethernet
14 4 (1.96%) Firewall
14 4 (1.96%) MPLS
14 4 (1.96%) WebEx
Database & Business Intelligence
1 35 (17.16%) SQL Server
2 12 (5.88%) Oracle Database
3 11 (5.39%) SQL Server 2008
3 11 (5.39%) SQL Server 2016
4 10 (4.90%) Data Warehouse
4 10 (4.90%) MySQL
5 9 (4.41%) Relational Database
6 8 (3.92%) Informix
6 8 (3.92%) MongoDB
6 8 (3.92%) NuoDB
6 8 (3.92%) Oracle Database 10g
6 8 (3.92%) Oracle Database 11g
6 8 (3.92%) Oracle Database 12c
6 8 (3.92%) RDBMS
6 8 (3.92%) SQL Server 2012
6 8 (3.92%) SQL Server 2014
7 6 (2.94%) SQL Server 2000
8 3 (1.47%) Apache Cassandra
8 3 (1.47%) SQL Server Integration Services
8 3 (1.47%) SQL Server Reporting Services
Development Applications
1 8 (3.92%) Toad
2 4 (1.96%) JIRA
3 3 (1.47%) Team Foundation Server
4 2 (0.98%) Git (software)
4 2 (0.98%) Jenkins
4 2 (0.98%) LoadRunner
4 2 (0.98%) Subversion
4 2 (0.98%) TeamCity
General
1 28 (13.73%) Finance
2 12 (5.88%) Banking
3 11 (5.39%) Retail
4 10 (4.90%) Telecoms
5 8 (3.92%) Investment Banking
5 8 (3.92%) Marketing
6 3 (1.47%) Local Government
6 3 (1.47%) Spanish Language
7 2 (0.98%) Financial Institution
8 1 (0.49%) Back Office
8 1 (0.49%) Electronics
8 1 (0.49%) Games
8 1 (0.49%) Law
8 1 (0.49%) Manufacturing
8 1 (0.49%) Pharmaceutical
Job Titles
1 46 (22.55%) Analyst
2 35 (17.16%) 2nd Line Support
3 32 (15.69%) Support Engineer
4 30 (14.71%) 2nd Line Engineer
5 29 (14.22%) Applications Support
6 24 (11.76%) 2nd Line Support Engineer
7 21 (10.29%) Support Analyst
8 16 (7.84%) Administrator
9 15 (7.35%) Service Analyst
10 13 (6.37%) Applications Engineer
10 13 (6.37%) Desktop Support
10 13 (6.37%) Developer
10 13 (6.37%) IT Support
11 12 (5.88%) Applications Support Analyst
12 11 (5.39%) Applications Specialist
12 11 (5.39%) Applications Support Engineer
12 11 (5.39%) DBA
13 10 (4.90%) IT Analyst
13 10 (4.90%) Oracle DBA
13 10 (4.90%) Service Desk Support
Libraries, Frameworks & Software Standards
1 16 (7.84%) CSS
2 12 (5.88%) HTML
3 9 (4.41%) REST
4 8 (3.92%) .NET
5 4 (1.96%) AngularJS
5 4 (1.96%) J2EE
5 4 (1.96%) Node.js
6 3 (1.47%) .NET Framework
6 3 (1.47%) ASP.NET
6 3 (1.47%) Ember.js
6 3 (1.47%) HTML5
6 3 (1.47%) jQuery
6 3 (1.47%) SOAP
6 3 (1.47%) Spring
6 3 (1.47%) Spring Boot
6 3 (1.47%) Spring Security
6 3 (1.47%) Web Services
7 2 (0.98%) SAP PI
8 1 (0.49%) ActiveMQ
8 1 (0.49%) COM
Miscellaneous
1 38 (18.63%) CMDB
2 20 (9.80%) Data Centre
3 18 (8.82%) Management Information System
4 14 (6.86%) Self-Motivation
5 13 (6.37%) Analytical Skills
6 12 (5.88%) Mobile App
7 8 (3.92%) Client/Server
8 4 (1.96%) Computer Science
8 4 (1.96%) iPad
9 3 (1.47%) Hybrid Cloud
9 3 (1.47%) iPhone
9 3 (1.47%) Video Conferencing
10 2 (0.98%) Driving Licence
10 2 (0.98%) Enterprise Software
10 2 (0.98%) Hedge funds
10 2 (0.98%) Smart Energy
10 2 (0.98%) Smartphone
11 1 (0.49%) NHS
11 1 (0.49%) Smart Meter
11 1 (0.49%) User Experience
Operating Systems
1 86 (42.16%) Windows
2 37 (18.14%) Unix
3 31 (15.20%) Linux
4 25 (12.25%) Windows 7
5 18 (8.82%) Windows 10
6 15 (7.35%) Red Hat Enterprise Linux
7 14 (6.86%) Solaris
8 12 (5.88%) Windows 2000
9 11 (5.39%) Windows Server 2008
9 11 (5.39%) Windows Server 2012
10 5 (2.45%) Windows Server
11 4 (1.96%) Mac OS
11 4 (1.96%) Windows 8
11 4 (1.96%) Windows XP
12 3 (1.47%) Android
12 3 (1.47%) Apple iOS
12 3 (1.47%) Windows Phone
13 2 (0.98%) CentOS
13 2 (0.98%) Mac OS X
Processes & Methodologies
1 168 (82.35%) ITSM
2 112 (54.90%) ITIL
3 77 (37.75%) Service Management
4 37 (18.14%) ITIL V3
5 31 (15.20%) Change Management
6 29 (14.22%) Problem-Solving
7 26 (12.75%) Service Delivery
8 23 (11.27%) Problem Management
9 19 (9.31%) Customer Requirements
10 18 (8.82%) Asset Management
10 18 (8.82%) Disaster Recovery
11 17 (8.33%) Configuration Management
12 14 (6.86%) Integration Testing
12 14 (6.86%) System Integration Testing
13 12 (5.88%) Presales
13 12 (5.88%) Supplier Management
14 11 (5.39%) Incident Management
15 10 (4.90%) Stakeholder Management
16 9 (4.41%) Penetration Testing
16 9 (4.41%) Security Management
Programming Languages
1 49 (24.02%) SQL
2 13 (6.37%) JavaScript
3 11 (5.39%) PL/SQL
4 10 (4.90%) Bash Shell
4 10 (4.90%) Python
5 9 (4.41%) Java
6 7 (3.43%) PowerShell
6 7 (3.43%) VBScript
7 6 (2.94%) VB
8 4 (1.96%) C
9 3 (1.47%) C#
9 3 (1.47%) Java 8
9 3 (1.47%) Perl
9 3 (1.47%) Shell Script
9 3 (1.47%) T-SQL
10 2 (0.98%) Groovy
10 2 (0.98%) PHP
10 2 (0.98%) Ruby
11 1 (0.49%) VBA
11 1 (0.49%) XPath
Qualifications
1 31 (15.20%) Degree
2 21 (10.29%) Computer Science Degree
2 21 (10.29%) SC Cleared
2 21 (10.29%) Security Cleared
3 15 (7.35%) ITIL Certification
4 8 (3.92%) Microsoft Certification
5 7 (3.43%) MCP
6 5 (2.45%) Cisco Certification
6 5 (2.45%) MCSE
7 3 (1.47%) CCNA
7 3 (1.47%) MCDST
8 2 (0.98%) CCNP
8 2 (0.98%) ITIL Foundation Certificate
8 2 (0.98%) Master's Degree
9 1 (0.49%) AWS Certification
9 1 (0.49%) CCENT
9 1 (0.49%) DV Cleared
9 1 (0.49%) ISEB
9 1 (0.49%) Network+ Certification
Quality Assurance & Compliance
1 27 (13.24%) SLA
2 5 (2.45%) ISO/IEC 20000
3 2 (0.98%) Actionable Recommendations
3 2 (0.98%) COBIT
4 1 (0.49%) Data Quality
System Software
1 64 (31.37%) Active Directory
2 19 (9.31%) VMware Infrastructure
3 9 (4.41%) VMware Server
4 8 (3.92%) Oracle RAC
5 6 (2.94%) Docker
5 6 (2.94%) Hyper-V
5 6 (2.94%) Veritas Cluster Server
6 5 (2.45%) Firmware
6 5 (2.45%) Virtual Machines
6 5 (2.45%) XenApp
7 3 (1.47%) vCloud
8 1 (0.49%) Veritas File System
8 1 (0.49%) Virtual Servers
Systems Management
1 26 (12.75%) SCCM
2 15 (7.35%) NetBackup
3 14 (6.86%) Oracle ZFS
4 12 (5.88%) Control-M
4 12 (5.88%) Unicenter
5 11 (5.39%) BMC PATROL
6 8 (3.92%) OpenView
6 8 (3.92%) Oracle Enterprise Manager
7 6 (2.94%) Ansible
7 6 (2.94%) ServiceCenter
7 6 (2.94%) Xymon
8 5 (2.45%) AirWatch
8 5 (2.45%) Aspera SmartTrack
8 5 (2.45%) Opscode Chef
8 5 (2.45%) Puppet
8 5 (2.45%) Red Hat Satellite
9 4 (1.96%) Microsoft Intune
9 4 (1.96%) Nagios
9 4 (1.96%) Systems Management Server (SMS)
9 4 (1.96%) Tivoli
Vendors
1 204 (100.00%) Remedy
2 104 (50.98%) BMC
3 50 (24.51%) ServiceNow
4 49 (24.02%) Microsoft
5 36 (17.65%) Oracle
6 27 (13.24%) VMware
7 23 (11.27%) HP
8 19 (9.31%) CA
9 16 (7.84%) Red Hat
10 12 (5.88%) EMC
10 12 (5.88%) SAP
11 11 (5.39%) Dell
11 11 (5.39%) Ivanti
11 11 (5.39%) Nimsoft
12 10 (4.90%) Adobe
12 10 (4.90%) Splunk
13 9 (4.41%) Cisco
13 9 (4.41%) Citrix
13 9 (4.41%) Forcepoint
13 9 (4.41%) Symantec