Period
to 22 October 2020

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 22 October 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
England > South East
6 months to
22 Oct 2020
Same period 2019 Same period 2018
Rank 148 284 317
Rank change year-on-year +136 +33 -36
Contract jobs citing Remedy ITSM 20 60 74
As % of all contract jobs advertised in the South East 0.56% 0.44% 0.45%
As % of the Business Applications category 6.92% 5.21% 6.84%
Number of daily rates quoted 8 41 35
Median daily rate £325 £450 £400
Median daily rate % change year-on-year -27.78% +12.50% +9.14%
10th Percentile £155 £263 £226
90th Percentile £479 £650 £475
England median daily rate £455 £450 £400
% change year-on-year +1.11% +12.50% +8.11%
Number of hourly rates quoted 2 1 1
Median hourly rate £35.00 £21.00 £17.50
Median hourly rate % change year-on-year +66.67% +20.00% -
England median hourly rate £24.33 £23.50 £12.98
% change year-on-year +3.51% +81.12% +3.80%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for business application skills.

All Business Application Skills
South East
Contract vacancies with a requirement for business application skills 289 1,152 1,082
As % of all contract IT jobs advertised in the South East 8.15% 8.37% 6.57%
Number of daily rates quoted 175 707 599
Median daily rate £500 £500 £450
Median daily rate % change year-on-year - +11.11% -
10th Percentile £344 £338 £310
90th Percentile £669 £650 £600
England median daily rate £500 £500 £475
% change year-on-year - +5.26% +2.70%
Number of hourly rates quoted 14 24 15
Median hourly rate £40.25 £33.00 £32.50
Median hourly rate % change year-on-year +21.97% +1.54% -11.98%
10th Percentile £35.00 £14.15 £15.90
90th Percentile £62.03 £76.38 £80.62
Median hourly rate £35.00 £32.50 £24.00
% change year-on-year +7.69% +35.42% -7.69%

Remedy ITSM
Job Vacancy Trend in the South East

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Remedy ITSM in the South East

Remedy ITSM
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing Remedy ITSM in the South East.

Daily rate trend for Remedy ITSM in the South East

Remedy ITSM
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing Remedy ITSM in the South East over the 6 months to 22 October 2020.

Daily rate histogram for Remedy ITSM in the South East

Remedy ITSM
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing Remedy ITSM in the South East.

Hourly rate trend for Remedy ITSM in the South East

Remedy ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the South East region over the 6 months to 22 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +95 11 £300 -33.33%
Berkshire +80 10 £300 -25.00%
Hampshire +75 6 £350 -41.67% 1
Surrey +80 2 £160 -49.21%
West Sussex +45 1 £650 +18.18%
Buckinghamshire +37 1 - -
Remedy ITSM
England

For the 6 months to 22 October 2020, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Remedy ITSM.

1 20 (100.00%) Remedy
2 15 (75.00%) ITSM
3 12 (60.00%) BMC
4 11 (55.00%) ITIL
5 7 (35.00%) Service Management
5 7 (35.00%) Security Cleared
5 7 (35.00%) Analytical Skills
6 6 (30.00%) ServiceNow
6 6 (30.00%) Incident Management
6 6 (30.00%) Problem Management
6 6 (30.00%) CMDB
6 6 (30.00%) Telecoms
6 6 (30.00%) Microsoft
7 5 (25.00%) SLA
7 5 (25.00%) Problem-Solving
8 4 (20.00%) Proactive Monitoring
8 4 (20.00%) Oracle
8 4 (20.00%) Microsoft Office
8 4 (20.00%) Configuration Management
9 3 (15.00%) Change Management
9 3 (15.00%) Disaster Recovery
9 3 (15.00%) SQL Server
9 3 (15.00%) Asset Management
9 3 (15.00%) Microsoft PowerPoint
9 3 (15.00%) DevOps
9 3 (15.00%) Test Strategy
9 3 (15.00%) SCCM
9 3 (15.00%) SC Cleared
9 3 (15.00%) DV Cleared
9 3 (15.00%) Defect Management

Remedy ITSM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) SharePoint
2 1 (5.00%) Exchange Server 2003
2 1 (5.00%) Exchange Server 2007
2 1 (5.00%) MS Exchange
2 1 (5.00%) Oracle SOA Suite
2 1 (5.00%) Tomcat
Applications
1 4 (20.00%) Microsoft Office
2 3 (15.00%) Microsoft PowerPoint
3 2 (10.00%) Microsoft Project
3 2 (10.00%) Spreadsheet
4 1 (5.00%) Acrobat
4 1 (5.00%) Microsoft Excel
4 1 (5.00%) MS Visio
Business Applications
1 1 (5.00%) Remedy AR System
Cloud Services
1 1 (5.00%) AWS
1 1 (5.00%) Azure
1 1 (5.00%) IaaS
Communications & Networking
1 2 (10.00%) Radio Access Network
2 1 (5.00%) 3G
2 1 (5.00%) 4G
2 1 (5.00%) Firewall
2 1 (5.00%) Internet
2 1 (5.00%) Network Security
2 1 (5.00%) Remote Desktop
2 1 (5.00%) TCP/IP
2 1 (5.00%) VPN
2 1 (5.00%) WebEx
2 1 (5.00%) Wireless
2 1 (5.00%) Wireshark
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 1 (5.00%) PostgreSQL
Development Applications
1 2 (10.00%) JIRA
General
1 6 (30.00%) Telecoms
Job Titles
1 5 (25.00%) Incident Manager
2 4 (20.00%) Analyst
2 4 (20.00%) Major Incident Manager
3 3 (15.00%) ITIL Incident Manager
3 3 (15.00%) ITIL Manager
4 2 (10.00%) Data Analyst
4 2 (10.00%) Data Centre Engineer
4 2 (10.00%) Data Centre Operations Engineer
4 2 (10.00%) Network Manager
4 2 (10.00%) Operations Engineer
4 2 (10.00%) Remedy Analyst
4 2 (10.00%) Service Analyst
4 2 (10.00%) Service Desk Analyst
4 2 (10.00%) Test Leader
5 1 (5.00%) Applications Support Analyst
5 1 (5.00%) Change Manager
5 1 (5.00%) Process Analyst
5 1 (5.00%) Solutions Architect
5 1 (5.00%) Support Analyst
5 1 (5.00%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 2 (10.00%) Web Services
2 1 (5.00%) Ajax
2 1 (5.00%) HTML
2 1 (5.00%) LDAP
2 1 (5.00%) Middleware
2 1 (5.00%) SOAP
2 1 (5.00%) XML
Miscellaneous
1 7 (35.00%) Analytical Skills
2 6 (30.00%) CMDB
3 3 (15.00%) Data Centre
4 2 (10.00%) Management Information System
4 2 (10.00%) Replication
4 2 (10.00%) Self-Motivation
5 1 (5.00%) Blackberry
5 1 (5.00%) PDA
5 1 (5.00%) Private Cloud
Operating Systems
1 2 (10.00%) Windows
2 1 (5.00%) CentOS
2 1 (5.00%) Linux
2 1 (5.00%) Unix
2 1 (5.00%) Windows 2000
2 1 (5.00%) Windows 7
2 1 (5.00%) Windows Server
2 1 (5.00%) Windows Server 2003
2 1 (5.00%) Windows Server 2008
2 1 (5.00%) Windows Vista
2 1 (5.00%) Windows XP
Processes & Methodologies
1 15 (75.00%) ITSM
2 11 (55.00%) ITIL
3 7 (35.00%) Service Management
4 6 (30.00%) Incident Management
4 6 (30.00%) Problem Management
5 5 (25.00%) Problem-Solving
6 4 (20.00%) Configuration Management
6 4 (20.00%) Proactive Monitoring
7 3 (15.00%) Asset Management
7 3 (15.00%) Change Management
7 3 (15.00%) Defect Management
7 3 (15.00%) DevOps
7 3 (15.00%) Disaster Recovery
7 3 (15.00%) Test Strategy
8 2 (10.00%) ITIL V3
8 2 (10.00%) Kalman Filter
8 2 (10.00%) Migration
8 2 (10.00%) Software Deployment
8 2 (10.00%) Test Automation
8 2 (10.00%) Test Scripting
Programming Languages
1 2 (10.00%) SQL
2 1 (5.00%) C
2 1 (5.00%) Java
2 1 (5.00%) JavaScript
Qualifications
1 7 (35.00%) Security Cleared
2 3 (15.00%) DV Cleared
2 3 (15.00%) SC Cleared
3 2 (10.00%) Degree
4 1 (5.00%) HNC
4 1 (5.00%) PMI Certification
4 1 (5.00%) PMP
4 1 (5.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (25.00%) SLA
2 1 (5.00%) QA
System Software
1 1 (5.00%) Active Directory
1 1 (5.00%) Oracle RAC
Systems Management
1 3 (15.00%) SCCM
2 1 (5.00%) BMC PATROL
2 1 (5.00%) ServiceCenter
2 1 (5.00%) Single Sign-On
2 1 (5.00%) Systems Management Server (SMS)
2 1 (5.00%) WhatsUp Gold
Vendors
1 20 (100.00%) Remedy
2 12 (60.00%) BMC
3 6 (30.00%) Microsoft
3 6 (30.00%) ServiceNow
4 4 (20.00%) Oracle
5 2 (10.00%) 3PAR
5 2 (10.00%) Juniper
5 2 (10.00%) Palo Alto
5 2 (10.00%) Splunk
5 2 (10.00%) VMware
6 1 (5.00%) Adobe
6 1 (5.00%) Bomgar
6 1 (5.00%) HP
6 1 (5.00%) Peregrine
6 1 (5.00%) Snow
6 1 (5.00%) SolarWinds