Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
England > South East
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 290 320 324
Rank change year-on-year +30 +4 +16
Contract jobs citing Remedy ITSM 88 58 70
As % of all contract IT jobs advertised in the South East 0.52% 0.35% 0.36%
As % of the Business Applications category 7.07% 4.32% 4.66%
Number of daily rates quoted 41 33 28
South East median daily rate £400 £360 £390
Median daily rate % change year-on-year +11.11% -7.69% -2.50%
10th Percentile £319 £171 £263
90th Percentile £500 £535 £550
England median daily rate £375 £360 £400
% change year-on-year +4.17% -10.00% +5.26%
Number of hourly rates quoted 0 1 2
South East median hourly rate - £52.50 £22.50
Median hourly rate % change year-on-year - +133.33% +109.30%
England median hourly rate £12.50 £11.63 £17.50
% change year-on-year +7.53% -33.57% +29.63%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for business application skills.

All Business Application Skills
South East
Contract vacancies with a requirement for business application skills 1244 1344 1501
As % of all contract IT jobs advertised in the South East 7.39% 8.08% 7.79%
Number of daily rates quoted 705 777 851
South East median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% - +6.25%
10th Percentile £300 £269 £263
90th Percentile £606 £575 £575
England median daily rate £475 £445 £435
% change year-on-year +6.74% +2.30% -
Number of hourly rates quoted 10 25 23
South East median hourly rate £34.43 £22.50 £27.50
Median hourly rate % change year-on-year +53.00% -18.18% +35.53%
10th Percentile £14.25 £10.23 £16.25
90th Percentile £61.65 £99.00 £49.95
England median hourly rate £28.00 £31.00 £27.50
% change year-on-year -9.68% +12.73% +3.62%

Remedy ITSM
Job Vacancy Trend in the South East

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Remedy ITSM in the South East

Remedy ITSM
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM in the South East.

Contractor daily rate trend for Remedy ITSM in the South East

Remedy ITSM
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Remedy ITSM in the South East over the 6 months to 21 November 2017.

Contractor daily rate histogram for Remedy ITSM in the South East

Remedy ITSM
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM in the South East.

Contractor hourly rate trend for Remedy ITSM in the South East

Remedy ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the South East region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +19 43 £470 +30.56%
Hampshire +10 39 £360 +2.86%
Berkshire +15 28 £473 +31.25%
Buckinghamshire - 11 £375 -
Oxfordshire +11 4 - -
Kent - 4 £381 -
Surrey -15 2 £463 +23.33% 3
Middlesex - 1 - -
Remedy ITSM
England

For the 6 months to 21 November 2017, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Remedy ITSM.

1 88 (100.00%) Remedy
2 69 (78.41%) BMC
3 41 (46.59%) ITIL
4 37 (42.05%) Service Management
5 33 (37.50%) ITSM
5 33 (37.50%) Telecoms
6 22 (25.00%) Windows
6 22 (25.00%) CMDB
7 19 (21.59%) ITIL V3
7 19 (21.59%) Incident Management
8 17 (19.32%) Netcool
9 15 (17.05%) Microsoft
9 15 (17.05%) Security Cleared
10 13 (14.77%) Unix
10 13 (14.77%) Shell Script
10 13 (14.77%) Microsoft PowerPoint
11 12 (13.64%) Finance
11 12 (13.64%) Change Management
12 11 (12.50%) LDAP
12 11 (12.50%) Oracle
12 11 (12.50%) Linux
12 11 (12.50%) Ansible
13 10 (11.36%) Continuous Improvement
13 10 (11.36%) SLA
14 9 (10.23%) DB2
14 9 (10.23%) ODBC
14 9 (10.23%) Agile Software Development
14 9 (10.23%) Performance Tuning
14 9 (10.23%) Performance Monitoring
14 9 (10.23%) ServiceNow

Remedy ITSM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.55%) SharePoint
1 4 (4.55%) Smallworld
2 3 (3.41%) Exchange Server 2013
Applications
1 13 (14.77%) Microsoft PowerPoint
2 8 (9.09%) Microsoft Excel
3 2 (2.27%) Microsoft Office
4 1 (1.14%) Acrobat
4 1 (1.14%) Spreadsheet
Business Applications
1 5 (5.68%) Remedy AR System
Cloud Services
1 3 (3.41%) Azure Active Directory
1 3 (3.41%) Microsoft Azure
1 3 (3.41%) Office 365
Communications & Networking
1 11 (12.50%) LDAP
2 4 (4.55%) MVNO
3 2 (2.27%) LTE
3 2 (2.27%) WAN
4 1 (1.14%) BGP
4 1 (1.14%) Cisco ISE
4 1 (1.14%) Cisco Nexus
4 1 (1.14%) Cisco Wireless
4 1 (1.14%) Firewall
4 1 (1.14%) Intelligent Network
4 1 (1.14%) Internet
4 1 (1.14%) LAN
4 1 (1.14%) MPLS
4 1 (1.14%) Multicast
4 1 (1.14%) OSPF
4 1 (1.14%) VPN
4 1 (1.14%) Wireless
4 1 (1.14%) WLAN
Database & Business Intelligence
1 9 (10.23%) DB2
2 3 (3.41%) Oracle BI EE
General
1 33 (37.50%) Telecoms
2 12 (13.64%) Finance
3 3 (3.41%) Billing
4 2 (2.27%) Aerospace
4 2 (2.27%) Banking
4 2 (2.27%) International Banking
4 2 (2.27%) Pharmaceutical
5 1 (1.14%) Electronics
Job Titles
1 31 (35.23%) Analyst
2 18 (20.45%) Service Analyst
3 15 (17.05%) Architect
4 13 (14.77%) Service Desk Analyst
5 12 (13.64%) Administrator
6 8 (9.09%) Service Architect
7 7 (7.95%) Business Analyst
8 6 (6.82%) Change Analyst
8 6 (6.82%) Designer
8 6 (6.82%) OSS Architect
8 6 (6.82%) Process Analyst
8 6 (6.82%) Solutions Architect
8 6 (6.82%) Solutions Designer
9 5 (5.68%) ITIL Service Analyst
9 5 (5.68%) OSS Solutions Designer
9 5 (5.68%) Remedy Analyst
9 5 (5.68%) Remedy Architect
9 5 (5.68%) Technical Analyst
9 5 (5.68%) Technical Services Analyst
10 4 (4.55%) Telecoms Analyst
Libraries, Frameworks & Software Standards
1 9 (10.23%) ODBC
2 3 (3.41%) WAP
Miscellaneous
1 22 (25.00%) CMDB
2 8 (9.09%) Greenfield Project
2 8 (9.09%) Replication
3 6 (6.82%) User Experience
4 4 (4.55%) Analytical Skills
4 4 (4.55%) Frameworx
5 3 (3.41%) Management Information System
6 2 (2.27%) Life Science
6 2 (2.27%) Virtual Team
7 1 (1.14%) Blackberry
7 1 (1.14%) BYOD
7 1 (1.14%) Computer Science
7 1 (1.14%) FMCG
7 1 (1.14%) PDA
7 1 (1.14%) Smart Meter
7 1 (1.14%) Wiki
Operating Systems
1 22 (25.00%) Windows
2 13 (14.77%) Unix
3 11 (12.50%) Linux
4 3 (3.41%) Windows Server
5 2 (2.27%) Android
5 2 (2.27%) Apple iOS
6 1 (1.14%) Windows 7
6 1 (1.14%) Windows Vista
6 1 (1.14%) Windows XP
Processes & Methodologies
1 41 (46.59%) ITIL
2 37 (42.05%) Service Management
3 33 (37.50%) ITSM
4 19 (21.59%) Incident Management
4 19 (21.59%) ITIL V3
5 12 (13.64%) Change Management
6 10 (11.36%) Continuous Improvement
7 9 (10.23%) Agile Software Development
7 9 (10.23%) Performance Monitoring
7 9 (10.23%) Performance Tuning
8 8 (9.09%) Business Analysis
8 8 (9.09%) DSDM
8 8 (9.09%) Presales
8 8 (9.09%) PRINCE2
8 8 (9.09%) Project Management
9 7 (7.95%) Customer Requirements
9 7 (7.95%) Data Modelling
9 7 (7.95%) Service Delivery
10 6 (6.82%) Stakeholder Management
11 5 (5.68%) Configuration Management
Programming Languages
1 13 (14.77%) Shell Script
2 5 (5.68%) JavaScript
3 4 (4.55%) Java
4 2 (2.27%) SQL
Qualifications
1 15 (17.05%) Security Cleared
2 7 (7.95%) ITIL Certification
2 7 (7.95%) SC Cleared
3 5 (5.68%) BPSS Clearance
4 4 (4.55%) Degree
5 1 (1.14%) CCDP
5 1 (1.14%) CCNP
5 1 (1.14%) CCSA
5 1 (1.14%) CCSE
5 1 (1.14%) Cisco Certification
5 1 (1.14%) HNC
5 1 (1.14%) ITIL Foundation Certificate
5 1 (1.14%) MBA
Quality Assurance & Compliance
1 10 (11.36%) SLA
2 5 (5.68%) QA
3 4 (4.55%) ISO/IEC 20000
4 2 (2.27%) GAMP
5 1 (1.14%) Sarbanes-Oxley
System Software
1 4 (4.55%) Active Directory
2 3 (3.41%) Hyper-V
2 3 (3.41%) VMware Infrastructure
3 1 (1.14%) Firmware
Systems Management
1 17 (19.32%) Netcool
2 11 (12.50%) Ansible
3 5 (5.68%) MOM
4 4 (4.55%) BladeLogic
4 4 (4.55%) Nessus
5 3 (3.41%) Microsoft Intune
6 2 (2.27%) AirWatch
6 2 (2.27%) Control-M
6 2 (2.27%) HP Quality Center
7 1 (1.14%) Cisco Prime
7 1 (1.14%) Tivoli Storage Manager
Vendors
1 88 (100.00%) Remedy
2 69 (78.41%) BMC
3 15 (17.05%) Microsoft
4 11 (12.50%) Oracle
5 9 (10.23%) ServiceNow
6 7 (7.95%) IBM
7 5 (5.68%) HP
8 4 (4.55%) Cisco
8 4 (4.55%) Intergraph
8 4 (4.55%) VMware
9 3 (3.41%) NetApp
10 2 (2.27%) Ab Initio
10 2 (2.27%) FairCom
10 2 (2.27%) Motorola
11 1 (1.14%) CheckPoint
11 1 (1.14%) Palo Alto
11 1 (1.14%) SAP