Support Technician Job Trends in South Wales

Support Technician
Wales > South Wales

The median Support Technician salary in South Wales is £29,589 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 60 - 70
Rank change year-on-year - - +20
Permanent jobs requiring a Support Technician 4 0 1
As % of all permanent jobs in South Wales 0.51% - 0.16%
As % of the Job Titles category 0.57% - 0.17%
Number of salaries quoted 2 0 1
10th Percentile £26,176 - -
25th Percentile £27,189 - £24,250
Median annual salary (50th Percentile) £29,589 - £24,500
Median % change year-on-year - - -23.44%
75th Percentile £32,199 - £24,750
90th Percentile £33,339 - -
Wales median annual salary £30,000 - £24,500
% change year-on-year - - -23.44%

All Permanent IT Job Roles
South Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 699 614 587
% of permanent jobs with a recognized job title 89.39% 97.62% 95.76%
Number of salaries quoted 502 327 454
10th Percentile £26,000 £31,050 £32,500
25th Percentile £33,500 £35,000 £39,280
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - +4.17%
75th Percentile £60,000 £65,000 £63,063
90th Percentile £78,790 £78,340 £72,433
Wales median annual salary £48,500 £49,000 £46,131
% change year-on-year -1.02% +6.22% -2.88%

Support Technician
Job Vacancy Trend in South Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Support Technician' in the job title relative to all permanent IT jobs advertised in South Wales.

Support Technician job vacancy trend in South Wales

Support Technician
Salary Trend in South Wales

Salary distribution trend for Support Technician job vacancies in South Wales.

Salary distribution trend for Support Technician job vacancies in South Wales

Support Technician
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the South Wales region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff - 2 £29,589 - 1
Gwent - 1 - -
Caerphilly - 1 - -
Support Technician
Wales

Support Technician Skill Set
Top 21 Co-Occurring Skills & Capabilities in South Wales

For the 6 months to 14 January 2026, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Support Technician in the job title.

1 3 (75.00%) Problem-Solving
2 2 (50.00%) Windows
3 1 (25.00%) Active Directory
3 1 (25.00%) Benchmarking
3 1 (25.00%) Change Control
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Customer Service
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) Entra ID
3 1 (25.00%) Hardware Maintenance
3 1 (25.00%) Infrastructure Engineering
3 1 (25.00%) Mathematics
3 1 (25.00%) Microsoft 365
3 1 (25.00%) Microsoft Exchange
3 1 (25.00%) Process Improvement
3 1 (25.00%) Server Monitoring
3 1 (25.00%) SLA
3 1 (25.00%) Software Testing
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Test Automation
3 1 (25.00%) Time Management

Support Technician Skill Set
Co-Occurring Skills & Capabilities in South Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (25.00%) Microsoft Exchange
Cloud Services
1 1 (25.00%) Entra ID
1 1 (25.00%) Microsoft 365
General
1 3 (75.00%) Social Skills
2 1 (25.00%) Finance
2 1 (25.00%) Manufacturing
2 1 (25.00%) Organisational Skills
Miscellaneous
1 1 (25.00%) Anti-Spyware
1 1 (25.00%) Self-Motivation
1 1 (25.00%) Virtual Team
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 3 (75.00%) Problem-Solving
2 1 (25.00%) Benchmarking
2 1 (25.00%) Change Control
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) Customer Service
2 1 (25.00%) Disaster Recovery
2 1 (25.00%) Hardware Maintenance
2 1 (25.00%) Infrastructure Engineering
2 1 (25.00%) Mathematics
2 1 (25.00%) Process Improvement
2 1 (25.00%) Server Monitoring
2 1 (25.00%) Software Testing
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Test Automation
2 1 (25.00%) Time Management
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory