Support Technician Jobs in Wales

Support Technician
UK > Wales

The median Support Technician salary in Wales is £30,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 78 105 118
Rank change year-on-year +27 +13 +20
Permanent jobs requiring a Support Technician 3 16 7
As % of all permanent jobs advertised in Wales 0.29% 0.78% 0.42%
As % of the Job Titles category 0.33% 0.85% 0.49%
Number of salaries quoted 2 14 6
10th Percentile - £23,500 £26,250
25th Percentile - £24,000 £26,338
Median annual salary (50th Percentile) £30,000 £24,500 £28,750
Median % change year-on-year +22.45% -14.78% +15.00%
75th Percentile - £27,000 £34,500
90th Percentile - - £36,500
UK median annual salary £30,500 £27,000 £29,000
% change year-on-year +12.96% -6.90% +13.73%

All Permanent IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 908 1,891 1,420
% of permanent jobs with a recognized job title 86.72% 92.61% 85.90%
Number of salaries quoted 524 1,284 810
10th Percentile £23,504 £26,250 £26,391
25th Percentile £26,250 £32,500 £35,000
Median annual salary (50th Percentile) £49,104 £45,000 £45,000
Median % change year-on-year +9.12% - -5.26%
75th Percentile £65,000 £57,500 £61,250
90th Percentile £73,000 £70,000 £72,500
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Support Technician
Job Vacancy Trend in Wales

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Support Technician in Wales

Support Technician
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Support Technician in Wales.

Salary trend for Support Technician in Wales

Support Technician
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Wales region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Wales +5 2 £30,000 +25.00% 3
South Wales +33 1 - - 3
Support Technician
UK

Support Technician Skill Set
Top 24 Co-occurring Skills and Capabilities in Wales

For the 6 months to 10 May 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Technician in the job title.

1 1 (33.33%) Back Office
1 1 (33.33%) Degree
1 1 (33.33%) SC Cleared
1 1 (33.33%) CTC Cleared
1 1 (33.33%) Security Cleared
1 1 (33.33%) Continuous Improvement
1 1 (33.33%) Microsoft 365
1 1 (33.33%) Software Deployment
1 1 (33.33%) Analytics
1 1 (33.33%) Cybersecurity
1 1 (33.33%) Entra ID
1 1 (33.33%) Patch Management
1 1 (33.33%) Ticket Management
1 1 (33.33%) Windows 10
1 1 (33.33%) Customer Acquisition
1 1 (33.33%) Social Skills
1 1 (33.33%) Customer Experience
1 1 (33.33%) Customer Service
1 1 (33.33%) Microsoft Office
1 1 (33.33%) ITIL
1 1 (33.33%) Windows
1 1 (33.33%) SLA
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft

Support Technician Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
Cloud Services
1 1 (33.33%) Entra ID
1 1 (33.33%) Microsoft 365
General
1 1 (33.33%) Back Office
1 1 (33.33%) Social Skills
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 10
Processes & Methodologies
1 1 (33.33%) Analytics
1 1 (33.33%) Continuous Improvement
1 1 (33.33%) Customer Acquisition
1 1 (33.33%) Customer Experience
1 1 (33.33%) Customer Service
1 1 (33.33%) Cybersecurity
1 1 (33.33%) ITIL
1 1 (33.33%) Patch Management
1 1 (33.33%) Software Deployment
1 1 (33.33%) Ticket Management
Qualifications
1 1 (33.33%) CTC Cleared
1 1 (33.33%) Degree
1 1 (33.33%) SC Cleared
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft