Service Desk Analyst Jobs in South Yorkshire

Service Desk Analyst
Yorkshire > South Yorkshire

The median Service Desk Analyst salary in South Yorkshire is £24,150 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 68 119 106
Rank change year-on-year +51 -13 -16
Permanent jobs requiring a Service Desk Analyst 24 16 9
As % of all permanent jobs advertised in South Yorkshire 1.78% 1.03% 0.75%
As % of the Job Titles category 1.93% 1.18% 0.78%
Number of salaries quoted 18 16 9
10th Percentile £21,750 - £19,200
25th Percentile £22,350 £20,000 £20,000
Median annual salary (50th Percentile) £24,150 £20,750 £25,500
Median % change year-on-year +16.39% -18.63% +6.25%
75th Percentile £28,750 £24,150 £27,500
90th Percentile - £24,575 £28,750
Yorkshire median annual salary £24,500 £23,000 £24,000
% change year-on-year +6.52% -4.17% -

All Permanent IT Job Vacancies
South Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in South Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Yorkshire with a recognized job title 1,244 1,352 1,154
% of permanent jobs with a recognized job title 92.49% 86.78% 95.93%
Number of salaries quoted 1,007 509 704
10th Percentile £28,750 £26,250 £27,500
25th Percentile £37,250 £33,750 £36,250
Median annual salary (50th Percentile) £47,500 £45,000 £50,000
Median % change year-on-year +5.56% -10.00% +5.26%
75th Percentile £62,500 £61,250 £63,750
90th Percentile £77,500 £70,000 £72,500
Yorkshire median annual salary £49,500 £54,882 £50,000
% change year-on-year -9.81% +9.76% +5.26%

Service Desk Analyst
Job Vacancy Trend in South Yorkshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in South Yorkshire.

Job vacancy trend for Service Desk Analyst in South Yorkshire

Service Desk Analyst
Salary Trend in South Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in South Yorkshire.

Salary trend for Service Desk Analyst in South Yorkshire

Service Desk Analyst
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the South Yorkshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Sheffield +34 24 £24,150 +20.75%
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in South Yorkshire

For the 6 months to 26 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Yorkshire region featuring Service Desk Analyst in the job title.

1 23 (95.83%) Problem-Solving
1 23 (95.83%) Social Skills
2 17 (70.83%) Windows
3 16 (66.67%) Microsoft Office
3 16 (66.67%) Microsoft
4 15 (62.50%) Customer Service
5 11 (45.83%) ITIL
5 11 (45.83%) Microsoft 365
6 10 (41.67%) Finance
6 10 (41.67%) Microsoft Exchange
6 10 (41.67%) SLA
7 7 (29.17%) Law
8 6 (25.00%) Decision-Making
8 6 (25.00%) Life Science
8 6 (25.00%) ServiceNow
8 6 (25.00%) SharePoint
8 6 (25.00%) Customer Experience
9 5 (20.83%) Impact Analysis
9 5 (20.83%) Unix
9 5 (20.83%) SQL
9 5 (20.83%) ITIL Certification
9 5 (20.83%) Change Management
9 5 (20.83%) Windows 10
9 5 (20.83%) Splunk
9 5 (20.83%) Incident Management
9 5 (20.83%) Remedy
9 5 (20.83%) Major Incident Management
9 5 (20.83%) Fintech
10 4 (16.67%) Collaborative Working
10 4 (16.67%) Internet

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (41.67%) Microsoft Exchange
2 6 (25.00%) SharePoint
Applications
1 16 (66.67%) Microsoft Office
Cloud Services
1 11 (45.83%) Microsoft 365
Communications & Networking
1 4 (16.67%) Internet
1 4 (16.67%) TCP/IP
General
1 23 (95.83%) Social Skills
2 10 (41.67%) Finance
3 7 (29.17%) Law
Miscellaneous
1 6 (25.00%) Life Science
Operating Systems
1 17 (70.83%) Windows
2 5 (20.83%) Unix
2 5 (20.83%) Windows 10
Processes & Methodologies
1 23 (95.83%) Problem-Solving
2 15 (62.50%) Customer Service
3 11 (45.83%) ITIL
4 6 (25.00%) Customer Experience
4 6 (25.00%) Decision-Making
5 5 (20.83%) Change Management
5 5 (20.83%) Fintech
5 5 (20.83%) Impact Analysis
5 5 (20.83%) Incident Management
5 5 (20.83%) Major Incident Management
6 4 (16.67%) Collaborative Working
7 1 (4.17%) ITSM
7 1 (4.17%) Service Management
Programming Languages
1 5 (20.83%) SQL
Qualifications
1 5 (20.83%) ITIL Certification
Quality Assurance & Compliance
1 10 (41.67%) SLA
System Software
1 4 (16.67%) Active Directory
Systems Management
1 1 (4.17%) Microsoft Intune
Vendors
1 16 (66.67%) Microsoft
2 6 (25.00%) ServiceNow
3 5 (20.83%) Remedy
3 5 (20.83%) Splunk