The median annual salary for a Service Desk Analyst was £22,000 in advertised job vacancies in Yorkshire during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / Yorkshire
Rank 161 172 171
Rank change year-on-year +11 -1  
Permanent jobs requiring a Service Desk Analyst 67 83 102
As % of all permanent IT jobs advertised in Yorkshire 1.27% 1.29% 1.39%
As % of the Job Titles category 1.30% 1.32% 1.42%
Number of salaries quoted 63 69 88
Median salary £22,000 £21,573 £22,500
Median salary % change year-on-year +1.97% -4.12%  
90% offered a salary of more than £19,000 £18,000 £17,700
10% offered a salary of more than £24,000 £26,500 £28,850
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Yorkshire
Permanent job vacancies with a job title containing a recognized job role 5167 6265 7198
As % of all permanent IT job vacancies advertised in Yorkshire 97.66% 97.12% 98.17%
Number of salaries quoted 4494 5214 5813
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Yorkshire.

Salary trend for Service Desk Analyst in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Desk Analyst in Yorkshire over the 3 months to 23 March 2017.

Salary histogram for Service Desk Analyst in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +9 39 £22,500 -2.17% 5
South Yorkshire +13 12 £21,000 +10.52%
North Yorkshire +5 12 £22,500 +12.50% 1
East Yorkshire -2 4 £19,000 +5.55%
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 23 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 92 (62.59%) Windows
2 86 (58.50%) Microsoft
3 85 (57.82%) Active Directory
4 71 (48.30%) ITIL
5 68 (46.26%) SLA
6 59 (40.14%) MS Excel
7 58 (39.46%) MS Office
8 52 (35.37%) Windows Server
9 41 (27.89%) MS Exchange
10 40 (27.21%) Windows 7
11 31 (21.09%) Service Management
12 24 (16.33%) TCP/IP
13 23 (15.65%) Citrix
14 21 (14.29%) Time Management
15 20 (13.61%) Incident Management
16 19 (12.93%) VPN
16 19 (12.93%) Finance
17 17 (11.56%) DNS
17 17 (11.56%) DHCP
18 15 (10.20%) Microsoft Certification
19 14 (9.52%) Bomgar
20 12 (8.16%) Windows Server 2008
20 12 (8.16%) Exchange Server 2007
20 12 (8.16%) SQL
21 10 (6.80%) MCDST
21 10 (6.80%) Degree
21 10 (6.80%) ITIL V3
21 10 (6.80%) Windows 10
22 9 (6.12%) Analytical Skills
22 9 (6.12%) WAN

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (27.89%) MS Exchange
2 12 (8.16%) Exchange Server 2007
3 8 (5.44%) Exchange Server 2010
Applications
1 59 (40.14%) MS Excel
2 58 (39.46%) MS Office
3 2 (1.36%) MS PowerPoint
Business Applications
1 3 (2.04%) Dynamics CRM
Cloud Services
1 7 (4.76%) Office 365
Communications & Networking
1 24 (16.33%) TCP/IP
2 19 (12.93%) VPN
3 17 (11.56%) DHCP
3 17 (11.56%) DNS
4 9 (6.12%) WAN
5 5 (3.40%) Remote Desktop
6 3 (2.04%) Firewall
6 3 (2.04%) LDAP
6 3 (2.04%) VoIP
7 2 (1.36%) Broadband
7 2 (1.36%) Internet
7 2 (1.36%) Wi-Fi
8 1 (0.68%) LAN
Database & Business Intelligence
1 1 (0.68%) SQL Server
1 1 (0.68%) SQL Server 2012
General
1 19 (12.93%) Finance
2 7 (4.76%) Banking
3 5 (3.40%) Law
4 3 (2.04%) Legal
4 3 (2.04%) Manufacturing
4 3 (2.04%) Retail
5 2 (1.36%) Marketing
6 1 (0.68%) French Language
6 1 (0.68%) German Language
6 1 (0.68%) Italian Language
6 1 (0.68%) Pharmaceutical
6 1 (0.68%) Portuguese Language
6 1 (0.68%) Spanish Language
6 1 (0.68%) Swedish Language
6 1 (0.68%) Telecoms
6 1 (0.68%) Turkish Language
Libraries, Frameworks & Software Standards
1 1 (0.68%) .NET
Miscellaneous
1 9 (6.12%) Analytical Skills
2 8 (5.44%) iPhone
3 7 (4.76%) iPad
3 7 (4.76%) Video Conferencing
4 5 (3.40%) Blackberry
4 5 (3.40%) NHS
5 3 (2.04%) Fintech
6 1 (0.68%) Fat Client
6 1 (0.68%) Handset
6 1 (0.68%) Management Information System
6 1 (0.68%) Smartphone
6 1 (0.68%) Thin Client
Operating Systems
1 92 (62.59%) Windows
2 52 (35.37%) Windows Server
3 40 (27.21%) Windows 7
4 12 (8.16%) Windows Server 2008
5 10 (6.80%) Windows 10
6 5 (3.40%) Windows 8
7 3 (2.04%) Windows Server 2012
7 3 (2.04%) Windows Vista
7 3 (2.04%) Windows XP
8 1 (0.68%) Android
8 1 (0.68%) Apple iOS
8 1 (0.68%) Unix
8 1 (0.68%) Windows Phone
8 1 (0.68%) Windows Server 2003
Processes & Methodologies
1 71 (48.30%) ITIL
2 31 (21.09%) Service Management
3 21 (14.29%) Time Management
4 20 (13.61%) Incident Management
5 10 (6.80%) ITIL V3
6 9 (6.12%) Configuration Management
7 6 (4.08%) Continuous Improvement
8 5 (3.40%) Change Management
9 4 (2.72%) ITSM
9 4 (2.72%) Service Delivery
10 3 (2.04%) CRM
11 2 (1.36%) Case Management
11 2 (1.36%) People Management
11 2 (1.36%) Trend Analysis
11 2 (1.36%) Virtual Environments
12 1 (0.68%) Email Filtering
12 1 (0.68%) Mobile Device Management
12 1 (0.68%) Root Cause Analysis
12 1 (0.68%) Service Desk Management
12 1 (0.68%) Web Filtering
Programming Languages
1 12 (8.16%) SQL
Qualifications
1 15 (10.20%) Microsoft Certification
2 10 (6.80%) Degree
2 10 (6.80%) MCDST
3 4 (2.72%) MCSA
4 3 (2.04%) ITIL Certification
4 3 (2.04%) MCITP
5 2 (1.36%) ITIL Foundation Certificate
5 2 (1.36%) MCSE
6 1 (0.68%) CCNA
6 1 (0.68%) Cisco Certification
Quality Assurance & Compliance
1 68 (46.26%) SLA
2 4 (2.72%) QA
3 1 (0.68%) Data Quality
System Software
1 85 (57.82%) Active Directory
2 4 (2.72%) XenApp
3 3 (2.04%) Hyper-V
4 2 (1.36%) VMware Infrastructure
Systems Management
1 7 (4.76%) AirWatch
2 5 (3.40%) DameWare
2 5 (3.40%) ServiceCenter
3 3 (2.04%) Backup Exec
3 3 (2.04%) OpenView
4 2 (1.36%) OVSD
Vendors
1 86 (58.50%) Microsoft
2 23 (15.65%) Citrix
3 14 (9.52%) Bomgar
4 9 (6.12%) Cisco
5 8 (5.44%) Remedy
6 6 (4.08%) HP
7 5 (3.40%) LANDesk
8 3 (2.04%) Avaya
8 3 (2.04%) Symantec
8 3 (2.04%) VMware
9 2 (1.36%) Apple
10 1 (0.68%) Sage
10 1 (0.68%) SAP
10 1 (0.68%) ServiceNow
10 1 (0.68%) Veeam
Knaresborough, North Yorkshire
Senitor Associates
Salary: £23000 - £30000 per annum
Posted: 1 hour ago
Leeds, West Yorkshire
Mortimer Spinks
Posted: Yesterday
Castleford, West Yorkshire
Davanti Solutions
Salary: From £15,000 to £16,000 per annum
Posted: 2 days ago
Brighouse, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £20000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 10 days ago