Period
to 17 November 2017

The median annual salary for a 2nd Line Support Engineer was £21,000 in advertised job vacancies in Southampton during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Hampshire > Southampton
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 113 116 113
Rank change year-on-year +3 -3 -21
Permanent jobs requiring a 2nd Line Support Engineer 7 3 3
As % of all permanent IT jobs advertised in Southampton 0.51% 0.22% 0.22%
As % of the Job Titles category 0.52% 0.23% 0.22%
Number of salaries quoted 7 3 3
Southampton median annual salary £21,000 £22,000 £17,750
Median salary % change year-on-year -4.55% +23.94% -28.64%
10th Percentile £20,500 £20,000 £16,875
90th Percentile £25,300 £24,000 £18,625
Hampshire median annual salary £27,500 £26,500 £24,500
% change year-on-year +3.77% +8.16% -3.92%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1341 1305 1369
% of permanent IT jobs with a recognized job title 96.75% 97.24% 98.70%
Number of salaries quoted 1230 1169 1212
Southampton median annual salary £37,500 £41,000 £40,000
Median salary % change year-on-year -8.54% +2.50% +6.67%
10th Percentile £22,500 £23,709 £22,500
90th Percentile £59,100 £58,150 £61,250
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

2nd Line Support Engineer
Job Vacancy Trend in Southampton

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for 2nd Line Support Engineer in Southampton

2nd Line Support Engineer
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Southampton.

Salary trend for 2nd Line Support Engineer in Southampton

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 17 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring 2nd Line Support Engineer in the job title.

1 7 (100.00%) Office 365
2 6 (85.71%) Windows Server
2 6 (85.71%) Windows 10
2 6 (85.71%) OpenVPN
2 6 (85.71%) Windows Server 2012
2 6 (85.71%) pfSense
2 6 (85.71%) KVM
2 6 (85.71%) Bacula
2 6 (85.71%) oVirt
2 6 (85.71%) Firewall
2 6 (85.71%) Identity Management
2 6 (85.71%) Wi-Fi
2 6 (85.71%) IPsec
2 6 (85.71%) Samba
2 6 (85.71%) VMware
2 6 (85.71%) NetSuite
2 6 (85.71%) WSUS
2 6 (85.71%) Atlassian
2 6 (85.71%) VMware Infrastructure
2 6 (85.71%) Red Hat Enterprise Linux
2 6 (85.71%) Windows 7
2 6 (85.71%) Red Hat
2 6 (85.71%) Sophos
2 6 (85.71%) Active Directory
2 6 (85.71%) HP
2 6 (85.71%) Dell
2 6 (85.71%) Microsoft Office
2 6 (85.71%) Windows
2 6 (85.71%) Linux
2 6 (85.71%) ERP

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (85.71%) Microsoft Office
Business Applications
1 6 (85.71%) NetSuite
Cloud Services
1 7 (100.00%) Office 365
2 1 (14.29%) Microsoft Azure
Communications & Networking
1 6 (85.71%) Firewall
1 6 (85.71%) IPsec
1 6 (85.71%) OpenVPN
1 6 (85.71%) VPN
1 6 (85.71%) Wi-Fi
Miscellaneous
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Data Centre
Operating Systems
1 6 (85.71%) Linux
1 6 (85.71%) Red Hat Enterprise Linux
1 6 (85.71%) Windows
1 6 (85.71%) Windows 10
1 6 (85.71%) Windows 7
1 6 (85.71%) Windows Server
1 6 (85.71%) Windows Server 2012
Processes & Methodologies
1 6 (85.71%) ERP
1 6 (85.71%) Identity Management
2 1 (14.29%) Change Management
2 1 (14.29%) Data Centre Operations
2 1 (14.29%) Server Virtualisation
Qualifications
1 1 (14.29%) CCNA
1 1 (14.29%) Cisco Certification
1 1 (14.29%) MCSA
1 1 (14.29%) MCSE
1 1 (14.29%) Microsoft Certification
System Software
1 6 (85.71%) Active Directory
1 6 (85.71%) KVM
1 6 (85.71%) NFS
1 6 (85.71%) oVirt
1 6 (85.71%) pfSense
1 6 (85.71%) Samba
1 6 (85.71%) VMware Infrastructure
Systems Management
1 6 (85.71%) Bacula
1 6 (85.71%) WSUS
Vendors
1 6 (85.71%) Atlassian
1 6 (85.71%) Cisco
1 6 (85.71%) Dell
1 6 (85.71%) HP
1 6 (85.71%) Microsoft
1 6 (85.71%) Red Hat
1 6 (85.71%) Sophos
1 6 (85.71%) VMware