Period
to 18 November 2017

The median annual salary for a 2nd Line Support Engineer was £27,500 in advertised job vacancies in Hampshire during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South East > Hampshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 221 205 229
Rank change year-on-year -16 +24 +7
Permanent jobs requiring a 2nd Line Support Engineer 33 69 48
As % of all permanent IT jobs advertised in Hampshire 0.53% 1.00% 0.66%
As % of the Job Titles category 0.55% 1.04% 0.68%
Number of salaries quoted 33 77 47
Hampshire median annual salary £27,500 £26,500 £24,500
Median salary % change year-on-year +3.77% +8.16% -3.92%
10th Percentile £20,500 £19,900 £21,250
90th Percentile £33,650 £28,750 £38,750
South East median annual salary £27,250 £26,800 £26,500
% change year-on-year +1.68% +1.13% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6052 6664 7083
% of permanent IT jobs with a recognized job title 96.49% 97.06% 97.76%
Number of salaries quoted 5240 5726 5941
Hampshire median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% +6.25%
10th Percentile £24,750 £25,000 £24,000
90th Percentile £65,000 £61,250 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

2nd Line Support Engineer
Job Vacancy Trend in Hampshire

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for 2nd Line Support Engineer in Hampshire

2nd Line Support Engineer
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Hampshire.

Salary trend for 2nd Line Support Engineer in Hampshire

2nd Line Support Engineer
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Hampshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -7 14 £27,500 +10.00%
Southampton -2 7 £21,000 -4.55%
Portsmouth - 5 £25,000 -
Gosport - 3 £26,000 -
Basingstoke +3 1 £25,000 +4.17%
2nd Line Support Engineer
South East

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 18 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 2nd Line Support Engineer in the job title.

1 26 (78.79%) Microsoft
2 25 (75.76%) Windows
3 23 (69.70%) Active Directory
4 18 (54.55%) VMware
4 18 (54.55%) Windows Server
5 12 (36.36%) MS Exchange
6 11 (33.33%) SQL
7 10 (30.30%) Windows Server 2012
8 9 (27.27%) Linux
8 9 (27.27%) Cisco
9 8 (24.24%) Problem Management
9 8 (24.24%) Exchange Server 2007
9 8 (24.24%) ISO/IEC 20000
9 8 (24.24%) Stakeholder Management
9 8 (24.24%) ITIL
9 8 (24.24%) TCP/IP
10 7 (21.21%) Sophos
10 7 (21.21%) HTML
10 7 (21.21%) Office 365
11 6 (18.18%) OpenVPN
11 6 (18.18%) pfSense
11 6 (18.18%) KVM
11 6 (18.18%) Bacula
11 6 (18.18%) oVirt
11 6 (18.18%) Windows 10
11 6 (18.18%) ERP
11 6 (18.18%) Microsoft Office
11 6 (18.18%) NFS
11 6 (18.18%) Red Hat
11 6 (18.18%) VPN

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (36.36%) MS Exchange
2 8 (24.24%) Exchange Server 2007
3 5 (15.15%) IIS
4 3 (9.09%) Exchange Server 2010
4 3 (9.09%) Exchange Server 2013
Applications
1 6 (18.18%) Microsoft Office
Business Applications
1 6 (18.18%) NetSuite
Cloud Services
1 7 (21.21%) Office 365
2 5 (15.15%) Microsoft Azure
3 4 (12.12%) Azure Active Directory
Communications & Networking
1 8 (24.24%) TCP/IP
2 6 (18.18%) Firewall
2 6 (18.18%) IPsec
2 6 (18.18%) OpenVPN
2 6 (18.18%) VPN
2 6 (18.18%) Wi-Fi
3 1 (3.03%) DHCP
3 1 (3.03%) DNS
Database & Business Intelligence
1 3 (9.09%) SQL Server
General
1 1 (3.03%) German Language
Libraries, Frameworks & Software Standards
1 7 (21.21%) HTML
Miscellaneous
1 3 (9.09%) Clustering
2 1 (3.03%) Analytical Skills
2 1 (3.03%) Data Centre
Operating Systems
1 25 (75.76%) Windows
2 18 (54.55%) Windows Server
3 10 (30.30%) Windows Server 2012
4 9 (27.27%) Linux
5 6 (18.18%) Red Hat Enterprise Linux
5 6 (18.18%) Windows 10
5 6 (18.18%) Windows 7
6 1 (3.03%) Windows 2000 Server
6 1 (3.03%) Windows 8
6 1 (3.03%) Windows Vista
6 1 (3.03%) Windows XP
Processes & Methodologies
1 8 (24.24%) ITIL
1 8 (24.24%) Problem Management
1 8 (24.24%) Stakeholder Management
2 6 (18.18%) ERP
2 6 (18.18%) Identity Management
3 3 (9.09%) Incident Management
4 1 (3.03%) B2B
4 1 (3.03%) Change Management
4 1 (3.03%) Data Centre Operations
4 1 (3.03%) Server Virtualisation
Programming Languages
1 11 (33.33%) SQL
Qualifications
1 4 (12.12%) MCSE
1 4 (12.12%) Microsoft Certification
2 3 (9.09%) MCP
2 3 (9.09%) SC Cleared
2 3 (9.09%) Security Cleared
2 3 (9.09%) VERITAS Certified Professional (VCP)
2 3 (9.09%) VMware Certified Professional (VCP)
3 1 (3.03%) CCNA
3 1 (3.03%) Cisco Certification
3 1 (3.03%) Degree
3 1 (3.03%) MCSA
Quality Assurance & Compliance
1 8 (24.24%) ISO/IEC 20000
System Software
1 23 (69.70%) Active Directory
2 6 (18.18%) KVM
2 6 (18.18%) NFS
2 6 (18.18%) oVirt
2 6 (18.18%) pfSense
2 6 (18.18%) Samba
2 6 (18.18%) VMware Infrastructure
3 5 (15.15%) VMware Workstation
4 3 (9.09%) VMware ESXi
Systems Management
1 6 (18.18%) Bacula
1 6 (18.18%) WSUS
2 3 (9.09%) Backup Exec
2 3 (9.09%) Symantec Endpoint Protection
2 3 (9.09%) Symantec Enterprise Vault
2 3 (9.09%) Tivoli Storage Manager
2 3 (9.09%) vCenter Server
Vendors
1 26 (78.79%) Microsoft
2 18 (54.55%) VMware
3 9 (27.27%) Cisco
4 7 (21.21%) Sophos
5 6 (18.18%) Atlassian
5 6 (18.18%) Dell
5 6 (18.18%) HP
5 6 (18.18%) Red Hat
6 5 (15.15%) Oracle
7 3 (9.09%) Altiris
7 3 (9.09%) F5
7 3 (9.09%) Forcepoint
7 3 (9.09%) Juniper
7 3 (9.09%) Symantec
7 3 (9.09%) Veritas
8 1 (3.03%) Veeam