The median annual salary for a Service Desk Analyst was £19,000 in advertised job vacancies in Southampton during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
Hampshire / Southampton
Rank 65 65 62
Rank change year-on-year 0 -3  
Permanent jobs requiring a Service Desk Analyst 6 19 31
As % of all permanent IT jobs advertised in Southampton 0.97% 2.38% 3.28%
As % of the Job Titles category 1.01% 2.42% 3.30%
Number of salaries quoted 6 19 26
Median salary £19,000 £19,000 £21,000
Median salary % change year-on-year - -9.52%  
90% offered a salary of more than £17,875 £18,500 £19,000
10% offered a salary of more than £22,250 £21,000 £22,500
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Southampton. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Southampton
Permanent job vacancies with a job title containing a recognized job role 597 786 938
As % of all permanent IT job vacancies advertised in Southampton 96.45% 98.37% 99.15%
Number of salaries quoted 549 750 719
Median salary £40,000 £42,000 £40,000
Median salary % change year-on-year -4.76% +5.00%  
90% offered a salary of more than £25,600 £25,000 £22,500
10% offered a salary of more than £56,139 £60,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Southampton.

Salary trend for Service Desk Analyst in Southampton

Service Desk Analyst Skill Set
Top 27 Related IT Skills in Southampton

For the 6 months to 26 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Service Desk Analyst in the job title.

1 11 (73.33%) Windows
2 9 (60.00%) MS Office
3 8 (53.33%) Microsoft
4 7 (46.67%) Active Directory
5 6 (40.00%) ITIL
6 5 (33.33%) VoIP
7 4 (26.67%) Windows Server
7 4 (26.67%) Windows 10
7 4 (26.67%) Mac OS X
7 4 (26.67%) ITSM
7 4 (26.67%) Windows 7
7 4 (26.67%) Apple iOS
7 4 (26.67%) Mobile Device Management
8 3 (20.00%) SLA
9 2 (13.33%) Cisco
9 2 (13.33%) MS Excel
9 2 (13.33%) MCDST
9 2 (13.33%) Microsoft Certification
10 1 (6.67%) Incident Management
10 1 (6.67%) MS PowerPoint
10 1 (6.67%) XenApp
10 1 (6.67%) Ticket Management
10 1 (6.67%) Office 365
10 1 (6.67%) Citrix
10 1 (6.67%) LAN
10 1 (6.67%) WAN
10 1 (6.67%) TCP/IP

Service Desk Analyst Skill Set
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (60.00%) MS Office
2 2 (13.33%) MS Excel
3 1 (6.67%) MS PowerPoint
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 5 (33.33%) VoIP
2 1 (6.67%) LAN
2 1 (6.67%) TCP/IP
2 1 (6.67%) WAN
Operating Systems
1 11 (73.33%) Windows
2 4 (26.67%) Apple iOS
2 4 (26.67%) Mac OS X
2 4 (26.67%) Windows 10
2 4 (26.67%) Windows 7
2 4 (26.67%) Windows Server
Processes & Methodologies
1 6 (40.00%) ITIL
2 4 (26.67%) ITSM
2 4 (26.67%) Mobile Device Management
3 1 (6.67%) Incident Management
3 1 (6.67%) Ticket Management
Qualifications
1 2 (13.33%) MCDST
1 2 (13.33%) Microsoft Certification
Quality Assurance & Compliance
1 3 (20.00%) SLA
System Software
1 7 (46.67%) Active Directory
2 1 (6.67%) XenApp
Vendors
1 8 (53.33%) Microsoft
2 2 (13.33%) Cisco
3 1 (6.67%) Citrix