Period
to 20 November 2017

The median annual salary for a Service Desk Analyst was £20,000 in advertised job vacancies in Southampton during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Hampshire > Southampton
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 112 74 79
Rank change year-on-year -38 +5 -2
Permanent jobs requiring a Service Desk Analyst 3 38 47
As % of all permanent IT jobs advertised in Southampton 0.21% 2.86% 3.44%
As % of the Job Titles category 0.22% 2.94% 3.48%
Number of salaries quoted 3 36 45
Southampton median annual salary £20,000 £21,000 £20,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £17,200 £17,250 £17,750
90th Percentile £23,000 £24,000 £21,500
Hampshire median annual salary £23,500 £20,750 £20,250
% change year-on-year +13.25% +2.47% -1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1378 1292 1350
% of permanent IT jobs with a recognized job title 96.91% 97.22% 98.68%
Number of salaries quoted 1265 1154 1206
Southampton median annual salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% - +6.67%
10th Percentile £22,500 £23,900 £22,500
90th Percentile £58,900 £58,525 £61,250
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

Service Desk Analyst
Job Vacancy Trend in Southampton

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for Service Desk Analyst in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Southampton.

Salary trend for Service Desk Analyst in Southampton

Service Desk Analyst Skill Set
Top 17 Co-occurring IT Skills in Southampton

For the 6 months to 20 November 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Service Desk Analyst in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Active Directory
1 3 (100.00%) Windows Server
2 2 (66.67%) ITIL
2 2 (66.67%) Windows Vista
2 2 (66.67%) Problem Management
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Windows 8
2 2 (66.67%) Windows Server 2012
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows XP
2 2 (66.67%) MS Exchange
2 2 (66.67%) TCP/IP
2 2 (66.67%) SLA
3 1 (33.33%) Microsoft
3 1 (33.33%) Microsoft Excel
3 1 (33.33%) Time Management

Service Desk Analyst Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) MS Exchange
Applications
1 1 (33.33%) Microsoft Excel
Communications & Networking
1 2 (66.67%) TCP/IP
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
2 2 (66.67%) Windows 8
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Windows Server 2012
2 2 (66.67%) Windows Vista
2 2 (66.67%) Windows XP
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Problem Management
2 1 (33.33%) Time Management
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 3 (100.00%) Active Directory
Vendors
1 1 (33.33%) Microsoft