Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
South East > Hampshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 174 131 113
Rank change year-on-year -43 -18 -7
Permanent jobs citing Service Management 91 163 191
As % of all permanent IT jobs advertised in Hampshire 1.42% 2.37% 2.67%
As % of the Processes & Methodologies category 1.64% 2.72% 3.05%
Number of salaries quoted 60 110 157
Hampshire median annual salary £39,750 £44,000 £37,500
Median salary % change year-on-year -9.66% +17.33% -12.79%
10th Percentile £23,425 £22,750 £20,000
90th Percentile £72,050 £80,000 £61,100
South East median annual salary £45,500 £46,500 £42,500
% change year-on-year -2.15% +9.41% -5.56%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Permanent vacancies with a requirement for process or methodology skills 5555 5999 6267
As % of all permanent IT jobs advertised in Hampshire 86.59% 87.23% 87.61%
Number of salaries quoted 4763 5132 5285
Hampshire median annual salary £42,500 £41,543 £42,500
Median salary % change year-on-year +2.30% -2.25% +2.41%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £65,000 £62,500 £62,500
South East median annual salary £45,000 £45,000 £45,000

Service Management
Job Vacancy Trend in Hampshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Management in Hampshire

Service Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Hampshire.

Salary trend for Service Management in Hampshire

Service Management
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Service Management in Hampshire over the 6 months to 23 November 2017.

Salary histogram for Service Management in Hampshire

Service Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Hampshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -13 17 £35,000 -33.33%
Basingstoke +6 16 £40,000 +6.67%
Southampton +5 16 £36,000 -13.34% 1
Portsmouth -7 15 £28,000 +40.00% 1
Fareham -37 6 £52,700 +70.00% 3
Winchester -1 5 £70,500 +43.15% 3
Fleet +15 3 £35,000 -31.71%
Eastleigh -3 2 £36,250 -14.71% 1
Havant -4 1 £67,500 +134.78% 1
Ringwood - 1 £47,500 -
Service Management
South East

For the 6 months to 23 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region with a requirement for Service Management.

1 69 (75.82%) ITIL
2 36 (39.56%) VMware
3 33 (36.26%) Security Cleared
4 28 (30.77%) Service Delivery
4 28 (30.77%) Windows
4 28 (30.77%) Microsoft
5 25 (27.47%) VMware Infrastructure
5 25 (27.47%) SC Cleared
6 20 (21.98%) ITSM
7 19 (20.88%) Active Directory
8 16 (17.58%) Citrix
9 15 (16.48%) WAN
9 15 (16.48%) Mentoring
10 14 (15.38%) LAN
11 13 (14.29%) Continuous Improvement
12 12 (13.19%) DV Cleared
12 12 (13.19%) Linux
12 12 (13.19%) SharePoint
13 11 (12.09%) Agile Software Development
13 11 (12.09%) Oracle
13 11 (12.09%) Cisco
13 11 (12.09%) Project Management
13 11 (12.09%) Windows 7
13 11 (12.09%) Infrastructure Management
13 11 (12.09%) Coaching
13 11 (12.09%) Windows 10
13 11 (12.09%) Customer Requirements
14 10 (10.99%) SharePoint 2013
14 10 (10.99%) SharePoint 2010
14 10 (10.99%) Fat Client

Service Management
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (13.19%) SharePoint
2 10 (10.99%) SharePoint 2010
2 10 (10.99%) SharePoint 2013
3 8 (8.79%) OpenStack
4 7 (7.69%) Elasticsearch
4 7 (7.69%) Zimbra
Applications
1 5 (5.49%) Microsoft Office
2 3 (3.30%) Microsoft Excel
3 1 (1.10%) Microsoft PowerPoint
3 1 (1.10%) MS Visio
Business Applications
1 1 (1.10%) Remedy ITSM
Cloud Services
1 4 (4.40%) IaaS
1 4 (4.40%) PaaS
1 4 (4.40%) SaaS
2 3 (3.30%) Microsoft Azure
3 2 (2.20%) Amazon AWS
3 2 (2.20%) Google Play
3 2 (2.20%) Office 365
3 2 (2.20%) TestFlight
Communications & Networking
1 15 (16.48%) WAN
2 14 (15.38%) LAN
3 10 (10.99%) SAN
3 10 (10.99%) TCP/IP
3 10 (10.99%) Wireless
4 8 (8.79%) IPsec
4 8 (8.79%) SSL
4 8 (8.79%) VPN
5 6 (6.59%) DNS
5 6 (6.59%) VoIP
6 5 (5.49%) DHCP
6 5 (5.49%) Network Security
6 5 (5.49%) Wi-Fi
7 2 (2.20%) HTTP
7 2 (2.20%) Internet
7 2 (2.20%) SMTP
8 1 (1.10%) BGP
8 1 (1.10%) Broadband
8 1 (1.10%) Firewall
8 1 (1.10%) ISDN
Database & Business Intelligence
1 8 (8.79%) MongoDB
1 8 (8.79%) MySQL
1 8 (8.79%) PostgreSQL
2 7 (7.69%) Hadoop
3 2 (2.20%) NoSQL
4 1 (1.10%) BusinessObjects
Development Applications
1 2 (2.20%) Android Studio
1 2 (2.20%) Eclipse
1 2 (2.20%) JIRA
1 2 (2.20%) Team Foundation Server
1 2 (2.20%) Visual Studio
1 2 (2.20%) Xcode
General
1 7 (7.69%) Finance
2 3 (3.30%) Telecoms
3 2 (2.20%) Retail
4 1 (1.10%) Aerospace
4 1 (1.10%) Electronics
4 1 (1.10%) Law
4 1 (1.10%) Manufacturing
4 1 (1.10%) Marketing
4 1 (1.10%) Publishing
Job Titles
1 19 (20.88%) Service Manager
2 12 (13.19%) Delivery Manager
2 12 (13.19%) Services Delivery Manager
3 10 (10.99%) 2nd Line Engineer
3 10 (10.99%) Analyst
4 9 (9.89%) ITIL Manager
5 8 (8.79%) ITIL Service Manager
5 8 (8.79%) Technical Leader
6 7 (7.69%) ITIL Service Delivery Manager
7 5 (5.49%) Operations Manager
7 5 (5.49%) Security Manager
7 5 (5.49%) Service Desk Manager
7 5 (5.49%) Support Analyst
8 4 (4.40%) 3rd Line Support
8 4 (4.40%) Head of IT
8 4 (4.40%) IT Manager
8 4 (4.40%) Project Analyst
8 4 (4.40%) Project Support Analyst
8 4 (4.40%) Senior Analyst
8 4 (4.40%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 2 (2.20%) HTML
1 2 (2.20%) HTML5
Miscellaneous
1 10 (10.99%) Fat Client
1 10 (10.99%) Thin Client
2 9 (9.89%) Data Centre
2 9 (9.89%) Management Information System
3 6 (6.59%) Public Cloud
4 5 (5.49%) Cloud Native
5 4 (4.40%) Analytical Skills
5 4 (4.40%) CMDB
6 3 (3.30%) Virtual Team
7 2 (2.20%) Client/Server
7 2 (2.20%) Driving Licence
7 2 (2.20%) Greenfield Project
7 2 (2.20%) Mobile App
7 2 (2.20%) Private Cloud
7 2 (2.20%) Video Conferencing
8 1 (1.10%) CCTV
8 1 (1.10%) Computer Science
8 1 (1.10%) Hybrid Cloud
8 1 (1.10%) PMI
8 1 (1.10%) User Experience
Operating Systems
1 28 (30.77%) Windows
2 12 (13.19%) Linux
3 11 (12.09%) Windows 10
3 11 (12.09%) Windows 7
4 8 (8.79%) CentOS
4 8 (8.79%) Red Hat Enterprise Linux
5 6 (6.59%) Unix
5 6 (6.59%) Windows Server
6 2 (2.20%) Android
6 2 (2.20%) Apple iOS
6 2 (2.20%) Windows Server 2008
6 2 (2.20%) Windows XP
7 1 (1.10%) Mac OS X
Processes & Methodologies
1 69 (75.82%) ITIL
2 28 (30.77%) Service Delivery
3 20 (21.98%) ITSM
4 15 (16.48%) Mentoring
5 13 (14.29%) Continuous Improvement
6 11 (12.09%) Agile Software Development
6 11 (12.09%) Coaching
6 11 (12.09%) Customer Requirements
6 11 (12.09%) Infrastructure Management
6 11 (12.09%) Project Management
7 9 (9.89%) Incident Management
8 8 (8.79%) Configuration Management
8 8 (8.79%) ITIL V2
8 8 (8.79%) Line Management
8 8 (8.79%) Risk Management
8 8 (8.79%) Service Delivery Management
9 7 (7.69%) Capacity Management
9 7 (7.69%) People Management
10 6 (6.59%) Problem Management
10 6 (6.59%) Process Improvement
Programming Languages
1 7 (7.69%) Bash Shell
1 7 (7.69%) Perl
1 7 (7.69%) Python
1 7 (7.69%) Ruby
2 6 (6.59%) SQL
Qualifications
1 33 (36.26%) Security Cleared
2 25 (27.47%) SC Cleared
3 12 (13.19%) DV Cleared
4 6 (6.59%) Degree
5 5 (5.49%) CISSP
6 2 (2.20%) A+ Certification
6 2 (2.20%) ITIL Certification
6 2 (2.20%) ITIL Foundation Certificate
7 1 (1.10%) Computer Science Degree
7 1 (1.10%) PMI Certification
7 1 (1.10%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (6.59%) SLA
2 4 (4.40%) ISO/IEC 20000
3 3 (3.30%) PMO
4 2 (2.20%) ISO 9001
5 1 (1.10%) ISO/IEC 27001
5 1 (1.10%) QA
System Software
1 25 (27.47%) VMware Infrastructure
2 19 (20.88%) Active Directory
3 8 (8.79%) vSphere
4 7 (7.69%) vCloud
5 2 (2.20%) Hyper-V
5 2 (2.20%) VMware ESXi
6 1 (1.10%) XenApp
Systems Management
1 3 (3.30%) Oracle EDQ
2 2 (2.20%) CA Spectrum
2 2 (2.20%) Cacti
2 2 (2.20%) HockeyApp
2 2 (2.20%) Nagios
2 2 (2.20%) vCenter Server
2 2 (2.20%) ZABBIX
3 1 (1.10%) EMC NetWorker
3 1 (1.10%) SCCM
3 1 (1.10%) Systems Management Server (SMS)
Vendors
1 36 (39.56%) VMware
2 28 (30.77%) Microsoft
3 16 (17.58%) Citrix
4 11 (12.09%) Cisco
4 11 (12.09%) Oracle
5 4 (4.40%) NetApp
5 4 (4.40%) Sophos
6 3 (3.30%) Apple
6 3 (3.30%) Remedy
7 2 (2.20%) CA
7 2 (2.20%) Google
7 2 (2.20%) SAP
7 2 (2.20%) Xamarin
8 1 (1.10%) ATG
8 1 (1.10%) Blue Coat
8 1 (1.10%) Dell
8 1 (1.10%) EMC
8 1 (1.10%) Palo Alto
8 1 (1.10%) ServiceNow
8 1 (1.10%) SolarWinds