Service Desk Analyst Jobs in St Albans

Service Desk Analyst
Hertfordshire > St Albans

The median Service Desk Analyst salary in St Albans is £25,500 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
8 May 2025
Same period 2024 Same period 2023
Rank 10 - 24
Rank change year-on-year - - +18
Permanent jobs requiring a Service Desk Analyst 2 0 1
As % of all permanent jobs advertised in St Albans 4.88% - 0.81%
As % of the Job Titles category 5.71% - 1.04%
Number of salaries quoted 2 0 1
10th Percentile £24,650 - -
25th Percentile £24,875 - £29,750
Median annual salary (50th Percentile) £25,500 - £31,500
Median % change year-on-year - - +28.57%
75th Percentile £25,875 - £33,250
90th Percentile £25,950 - -
Hertfordshire median annual salary £26,000 £26,500 £26,000
% change year-on-year -1.89% +1.92% +5.05%

All Permanent IT Job Vacancies
St Albans

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in St Albans. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in St Albans with a recognized job title 35 99 96
% of permanent jobs with a recognized job title 85.37% 98.02% 78.05%
Number of salaries quoted 24 90 74
10th Percentile £31,250 £30,000 £32,000
25th Percentile £32,500 £31,250 £47,500
Median annual salary (50th Percentile) £52,000 £55,000 £57,500
Median % change year-on-year -5.45% -4.35% +64.29%
75th Percentile £63,750 £70,000 £75,000
90th Percentile £68,375 £87,500 £76,750
Hertfordshire median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +10.00%

Service Desk Analyst
Job Vacancy Trend in St Albans

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in St Albans.

Job vacancy trend for Service Desk Analyst in St Albans

Service Desk Analyst
Salary Trend in St Albans

3-month moving average salary quoted in jobs citing Service Desk Analyst in St Albans.

Salary trend for Service Desk Analyst in St Albans

Service Desk Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in St Albans

For the 6 months to 8 May 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the St Albans region featuring Service Desk Analyst in the job title.

1 2 (100.00%) Disaster Recovery
1 2 (100.00%) Data Protection
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) PowerShell
2 1 (50.00%) Azure
2 1 (50.00%) Microsoft 365
2 1 (50.00%) OneDrive
2 1 (50.00%) Zerto
2 1 (50.00%) Windows Server
2 1 (50.00%) Social Skills
2 1 (50.00%) Rubrik
2 1 (50.00%) VMware
2 1 (50.00%) NetBackup
2 1 (50.00%) ITIL
2 1 (50.00%) Windows
2 1 (50.00%) SharePoint
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Commvault

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in St Albans by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) SharePoint
Cloud Services
1 1 (50.00%) Azure
1 1 (50.00%) Microsoft 365
1 1 (50.00%) OneDrive
1 1 (50.00%) Rubrik
General
1 1 (50.00%) Social Skills
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Data Protection
1 2 (100.00%) Disaster Recovery
2 1 (50.00%) ITIL
Programming Languages
1 1 (50.00%) PowerShell
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) NetBackup
Vendors
1 1 (50.00%) Commvault
1 1 (50.00%) Microsoft
1 1 (50.00%) VMware
1 1 (50.00%) Zerto