Period
to 25 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 25 July 2017 with a comparison to the same period in the previous 2 years.

Problem Management
East of England > Suffolk
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 60 82 93
Rank change year-on-year +22 +11 +10
Permanent jobs citing Problem Management 22 17 7
As % of all permanent IT jobs advertised in Suffolk 3.18% 1.47% 0.57%
As % of the Processes & Methodologies category 3.61% 1.70% 0.67%
Number of salaries quoted 20 29 5
Suffolk median annual salary £38,000 £60,000 £35,000
Median salary % change year-on-year -36.67% +71.43% +59.09%
East of England median annual salary £47,500 £45,000 £50,000
% change year-on-year +5.56% -10.00% +11.11%

Problem Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process and methodology skills.

Process & Methodology Skills
Suffolk
Permanent job vacancies with a requirement for process and methodology skills 609 998 1051
As % of all permanent IT job vacancies advertised in Suffolk 88.01% 86.41% 85.66%
Number of salaries quoted 557 911 917
Suffolk median annual salary £40,000 £35,500 £39,000
Median salary % change year-on-year +12.68% -8.97% -2.50%
10th Percentile £25,000 £23,750 £23,000
90th Percentile £58,750 £57,500 £57,500
East of England median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% +4.71%

Problem Management
Job Vacancy Trend in Suffolk

Job postings citing Problem Management as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Problem Management in Suffolk

Problem Management
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Suffolk.

Salary trend for Problem Management in Suffolk

Problem Management
Salary Histogram in Suffolk

The salary distribution of IT jobs citing Problem Management in Suffolk over the 6 months to 25 July 2017.

Salary histogram for Problem Management in Suffolk

Problem Management
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Suffolk region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +27 13 £40,000 -33.33%
Bury St Edmunds +2 6 £26,000 +18.18%
Problem Management
East of England

For the 6 months to 25 July 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for Problem Management.

1 20 (90.91%) ITIL
2 15 (68.18%) SLA
3 13 (59.09%) SQL
4 11 (50.00%) Active Directory
5 9 (40.91%) Microsoft
5 9 (40.91%) ITIL V3
6 8 (36.36%) Incident Management
7 7 (31.82%) Service Management
7 7 (31.82%) SQL Server
7 7 (31.82%) SCCM
8 6 (27.27%) Root Cause Analysis
8 6 (27.27%) Analytical Skills
8 6 (27.27%) Oracle
9 5 (22.73%) CRM
9 5 (22.73%) Billing
10 4 (18.18%) SQL Server Reporting Services
10 4 (18.18%) Service Delivery
10 4 (18.18%) PL/SQL
10 4 (18.18%) SAN
10 4 (18.18%) SQL Server Integration Services
10 4 (18.18%) Risk Analysis
11 3 (13.64%) Continuous Improvement
11 3 (13.64%) Process Improvement
11 3 (13.64%) Amazon AWS
11 3 (13.64%) Trend Analysis
11 3 (13.64%) Service Desk Management
11 3 (13.64%) Virtual Machines
11 3 (13.64%) Contract Management
11 3 (13.64%) Proactive Monitoring
11 3 (13.64%) Java

Problem Management
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) MS Exchange
1 3 (13.64%) SharePoint
Applications
1 2 (9.09%) Microsoft Office
Business Applications
1 2 (9.09%) Oracle CRM
Cloud Services
1 3 (13.64%) Amazon AWS
Communications & Networking
1 4 (18.18%) SAN
2 2 (9.09%) Firewall
Database & Business Intelligence
1 7 (31.82%) SQL Server
2 4 (18.18%) SQL Server Integration Services
2 4 (18.18%) SQL Server Reporting Services
3 2 (9.09%) Oracle Reports
3 2 (9.09%) SQL Server 2008
3 2 (9.09%) SQL Server Analysis Services
4 1 (4.55%) Geospatial Data
Development Applications
1 1 (4.55%) Team Foundation Server
General
1 5 (22.73%) Billing
2 1 (4.55%) Finance
2 1 (4.55%) Local Government
Job Titles
1 11 (50.00%) Analyst
2 8 (36.36%) Applications Support
2 8 (36.36%) Team Leader
3 7 (31.82%) Service Desk Team Leader
3 7 (31.82%) Support Analyst
4 5 (22.73%) Applications Support Analyst
5 4 (18.18%) SQL Analyst
5 4 (18.18%) SQL Support Analyst
6 3 (13.64%) Applications Specialist
6 3 (13.64%) Applications Support Specialist
6 3 (13.64%) Operations Analyst
6 3 (13.64%) Support Specialist
7 2 (9.09%) Applications Engineer
7 2 (9.09%) Applications Support Engineer
7 2 (9.09%) Support Engineer
8 1 (4.55%) Service Desk Support Analyst
8 1 (4.55%) Software Analyst
8 1 (4.55%) Software Support Analyst
8 1 (4.55%) SQL Server Analyst
8 1 (4.55%) SSRS Analyst
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
1 1 (4.55%) .NET Framework
1 1 (4.55%) AngularJS
1 1 (4.55%) ASP.NET
1 1 (4.55%) ASP.NET MVC
1 1 (4.55%) ASP.NET MVC 3
1 1 (4.55%) CSS
1 1 (4.55%) Entity Framework
1 1 (4.55%) HTML
1 1 (4.55%) jQuery
1 1 (4.55%) Kendo UI
1 1 (4.55%) KnockoutJS
1 1 (4.55%) RequireJS
Miscellaneous
1 6 (27.27%) Analytical Skills
2 2 (9.09%) Computer Science
2 2 (9.09%) Enterprise Software
2 2 (9.09%) Management Information System
Operating Systems
1 1 (4.55%) Windows
Processes & Methodologies
1 20 (90.91%) ITIL
2 9 (40.91%) ITIL V3
3 8 (36.36%) Incident Management
4 7 (31.82%) Service Management
5 6 (27.27%) Root Cause Analysis
6 5 (22.73%) CRM
7 4 (18.18%) Risk Analysis
7 4 (18.18%) Service Delivery
8 3 (13.64%) Business Continuity
8 3 (13.64%) Continuous Improvement
8 3 (13.64%) Contract Management
8 3 (13.64%) Disaster Recovery
8 3 (13.64%) Proactive Monitoring
8 3 (13.64%) Process Improvement
8 3 (13.64%) Service Desk Management
8 3 (13.64%) Trend Analysis
8 3 (13.64%) Validation
9 2 (9.09%) BCP
9 2 (9.09%) Business Intelligence
9 2 (9.09%) Mentoring
Programming Languages
1 13 (59.09%) SQL
2 4 (18.18%) PL/SQL
3 3 (13.64%) Java
4 1 (4.55%) C#
4 1 (4.55%) JavaScript
4 1 (4.55%) T-SQL
Qualifications
1 2 (9.09%) CCNA
1 2 (9.09%) Cisco Certification
1 2 (9.09%) Computer Science Degree
1 2 (9.09%) Degree
1 2 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 15 (68.18%) SLA
2 2 (9.09%) QA
System Software
1 11 (50.00%) Active Directory
2 3 (13.64%) Virtual Machines
3 1 (4.55%) VMware Infrastructure
Systems Management
1 7 (31.82%) SCCM
2 2 (9.09%) Microsoft Data Protection Manager
2 2 (9.09%) Tivoli Storage Manager
Vendors
1 9 (40.91%) Microsoft
2 6 (27.27%) Oracle
3 2 (9.09%) arcserve
3 2 (9.09%) Veeam
4 1 (4.55%) HP
4 1 (4.55%) VMware