Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
East of England > Suffolk
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 50 51 41
Rank change year-on-year +1 -10 +36
Permanent jobs citing Service Delivery 23 34 40
As % of all permanent IT jobs advertised in Suffolk 4.04% 3.52% 4.40%
As % of the Processes & Methodologies category 4.60% 3.99% 5.06%
Number of salaries quoted 22 41 26
Suffolk median annual salary £48,000 £47,500 £43,750
Median salary % change year-on-year +1.05% +8.57% -12.50%
10th Percentile £37,500 £25,500 £27,000
90th Percentile £74,500 £52,500 £68,125
East of England median annual salary £45,000 £47,500 £49,500
% change year-on-year -5.26% -4.04% +11.93%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 500 853 790
As % of all permanent IT jobs advertised in Suffolk 87.87% 88.21% 86.81%
Number of salaries quoted 469 743 666
Suffolk median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% -
10th Percentile £25,000 £23,250 £23,500
90th Percentile £60,000 £60,000 £60,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

Service Delivery
Job Vacancy Trend in Suffolk

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Service Delivery in Suffolk

Service Delivery
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Suffolk.

Salary trend for Service Delivery in Suffolk

Service Delivery
Salary Histogram in Suffolk

The salary distribution of IT jobs citing Service Delivery in Suffolk over the 6 months to 20 November 2017.

Salary histogram for Service Delivery in Suffolk

Service Delivery
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +10 18 £48,000 +1.05%
Newmarket 0 1 £33,000 -
Service Delivery
East of England

For the 6 months to 20 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for Service Delivery.

1 12 (52.17%) Retail
2 10 (43.48%) ITIL
3 9 (39.13%) Change Management
4 8 (34.78%) Finance
4 8 (34.78%) Degree
4 8 (34.78%) ERP
4 8 (34.78%) Computer Science
4 8 (34.78%) Computer Science Degree
5 7 (30.43%) Project Management
5 7 (30.43%) SLA
6 6 (26.09%) Service Management
7 5 (21.74%) Business Intelligence
7 5 (21.74%) TOGAF
7 5 (21.74%) ITIL Certification
7 5 (21.74%) CRM
7 5 (21.74%) Analytical Skills
7 5 (21.74%) ArchiMate
8 4 (17.39%) Process Improvement
8 4 (17.39%) Release Management
8 4 (17.39%) People Management
8 4 (17.39%) Mentoring
8 4 (17.39%) Data Warehouse
8 4 (17.39%) ETL
8 4 (17.39%) Asset Management
8 4 (17.39%) Agile Software Development
8 4 (17.39%) ITSM
8 4 (17.39%) Stakeholder Management
9 3 (13.04%) Scrum
9 3 (13.04%) Project Planning
9 3 (13.04%) Dynamics NAV

Service Delivery
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Oracle SOA Suite
2 1 (4.35%) Confluence
Business Applications
1 3 (13.04%) Dynamics CRM
1 3 (13.04%) Dynamics NAV
Cloud Services
1 2 (8.70%) Amazon AWS
1 2 (8.70%) Amazon EMR
1 2 (8.70%) Amazon S3
1 2 (8.70%) Microsoft Azure
1 2 (8.70%) SaaS
Communications & Networking
1 1 (4.35%) TCP/IP
Database & Business Intelligence
1 4 (17.39%) Data Warehouse
2 2 (8.70%) Amazon Redshift
2 2 (8.70%) Looker
2 2 (8.70%) SQL Server
2 2 (8.70%) SQL Server Analysis Services
2 2 (8.70%) SQL Server Integration Services
Development Applications
1 1 (4.35%) JIRA
General
1 12 (52.17%) Retail
2 8 (34.78%) Finance
Job Titles
1 8 (34.78%) IT Manager
2 7 (30.43%) Project Manager
3 5 (21.74%) Architect
3 5 (21.74%) Delivery Manager
3 5 (21.74%) Service Manager
3 5 (21.74%) Services Delivery Manager
4 4 (17.39%) Client Services Manager
4 4 (17.39%) Global Services Delivery Manager
4 4 (17.39%) IT Project Manager
4 4 (17.39%) IT Services Delivery Manager
4 4 (17.39%) IT Services Manager
4 4 (17.39%) Solutions Architect
5 3 (13.04%) Systems Engineer
6 2 (8.70%) Lead Architect
7 1 (4.35%) NOC Engineer
7 1 (4.35%) Senior Manager
7 1 (4.35%) Senior Project Manager
7 1 (4.35%) Service Desk Team Leader
7 1 (4.35%) Team Leader
7 1 (4.35%) Test Engineer
Miscellaneous
1 8 (34.78%) Computer Science
2 5 (21.74%) Analytical Skills
3 3 (13.04%) PMI
4 2 (8.70%) Algorithms
4 2 (8.70%) PDA
5 1 (4.35%) Smart Meter
Operating Systems
1 1 (4.35%) Linux
1 1 (4.35%) Windows
Processes & Methodologies
1 10 (43.48%) ITIL
2 9 (39.13%) Change Management
3 8 (34.78%) ERP
4 7 (30.43%) Project Management
5 6 (26.09%) Service Management
6 5 (21.74%) ArchiMate
6 5 (21.74%) Business Intelligence
6 5 (21.74%) CRM
6 5 (21.74%) TOGAF
7 4 (17.39%) Agile Software Development
7 4 (17.39%) Asset Management
7 4 (17.39%) ETL
7 4 (17.39%) ITSM
7 4 (17.39%) Mentoring
7 4 (17.39%) People Management
7 4 (17.39%) Process Improvement
7 4 (17.39%) Release Management
7 4 (17.39%) Stakeholder Management
8 3 (13.04%) Project Planning
8 3 (13.04%) Scrum
Programming Languages
1 3 (13.04%) SQL
1 3 (13.04%) T-SQL
2 1 (4.35%) Bash Shell
2 1 (4.35%) C
2 1 (4.35%) JavaScript
2 1 (4.35%) PHP
2 1 (4.35%) PowerShell
2 1 (4.35%) Python
Qualifications
1 8 (34.78%) Computer Science Degree
1 8 (34.78%) Degree
2 5 (21.74%) ITIL Certification
3 3 (13.04%) PMI Certification
3 3 (13.04%) PRINCE2 Practitioner
4 1 (4.35%) DV Cleared
4 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 7 (30.43%) SLA
2 3 (13.04%) QA
System Software
1 1 (4.35%) Active Directory
Systems Management
1 1 (4.35%) SCCM
Vendors
1 3 (13.04%) Microsoft
2 2 (8.70%) Google
2 2 (8.70%) Oracle
2 2 (8.70%) SAP
2 2 (8.70%) Tableau
3 1 (4.35%) Atlassian
3 1 (4.35%) Blue Coat
3 1 (4.35%) CheckPoint
3 1 (4.35%) F5
3 1 (4.35%) HP
3 1 (4.35%) Juniper
3 1 (4.35%) ServiceNow