Period
to 20 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 February 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
East of England > Suffolk
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 59 67 66
Rank change year-on-year +8 -1 +13
Permanent jobs citing Service Delivery 14 13 26
As % of all permanent IT jobs advertised in Suffolk 2.52% 1.65% 2.57%
As % of the Processes & Methodologies category 2.89% 1.87% 2.98%
Number of salaries quoted 13 7 16
Suffolk median annual salary £40,000 £23,000 £29,000
Median salary % change year-on-year +73.91% -20.69% -42.00%
10th Percentile £29,600 £21,700 £24,625
90th Percentile £52,500 £40,250 £41,875
East of England median annual salary £45,000 £47,500 £50,000
% change year-on-year -5.26% -5.00% +11.11%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 484 696 872
As % of all permanent IT jobs advertised in Suffolk 87.21% 88.32% 86.25%
Number of salaries quoted 410 585 724
Suffolk median annual salary £42,750 £37,500 £40,000
Median salary % change year-on-year +14.00% -6.25% +2.56%
10th Percentile £28,000 £23,000 £23,000
90th Percentile £60,000 £60,000 £60,000
East of England median annual salary £50,000 £45,344 £45,000
% change year-on-year +10.27% +0.76% -

Service Delivery
Job Vacancy Trend in Suffolk

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Service Delivery in Suffolk

Service Delivery
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Suffolk.

Salary trend for Service Delivery in Suffolk

Service Delivery
Salary Histogram in Suffolk

The salary distribution of IT jobs citing Service Delivery in Suffolk over the 6 months to 20 February 2018.

Salary histogram for Service Delivery in Suffolk

Service Delivery
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +7 8 £40,000 -
Bury St Edmunds +24 1 £29,500 +28.26%
Service Delivery
East of England

For the 6 months to 20 February 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region with a requirement for Service Delivery.

1 7 (50.00%) ITIL
1 7 (50.00%) Retail
2 6 (42.86%) Project Management
3 4 (28.57%) SLA
3 4 (28.57%) Microsoft
3 4 (28.57%) SQL
3 4 (28.57%) Stakeholder Management
3 4 (28.57%) Agile Software Development
4 3 (21.43%) Scrum
4 3 (21.43%) ITIL Certification
5 2 (14.29%) Service Management
5 2 (14.29%) Change Management
5 2 (14.29%) Business Intelligence
5 2 (14.29%) Finance
5 2 (14.29%) Active Directory
5 2 (14.29%) HP
5 2 (14.29%) T-SQL
5 2 (14.29%) Windows
5 2 (14.29%) CRM
5 2 (14.29%) Data Warehouse
5 2 (14.29%) ERP
5 2 (14.29%) ETL
5 2 (14.29%) SMS
5 2 (14.29%) Dynamics NAV
5 2 (14.29%) Dynamics CRM
5 2 (14.29%) Release Management
5 2 (14.29%) Problem Management
5 2 (14.29%) DevOps
5 2 (14.29%) Windows Server
6 1 (7.14%) Email Filtering

Service Delivery
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) Confluence
1 1 (7.14%) MS Exchange
Business Applications
1 2 (14.29%) Dynamics CRM
1 2 (14.29%) Dynamics NAV
2 1 (7.14%) Cerner Millennium
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 2 (14.29%) SMS
2 1 (7.14%) LAN
2 1 (7.14%) SAN
2 1 (7.14%) VoIP
2 1 (7.14%) WAN
Database & Business Intelligence
1 2 (14.29%) Data Warehouse
Development Applications
1 1 (7.14%) JIRA
General
1 7 (50.00%) Retail
2 2 (14.29%) Finance
3 1 (7.14%) Telecoms
Job Titles
1 5 (35.71%) Project Manager
2 4 (28.57%) IT Manager
2 4 (28.57%) IT Project Manager
3 3 (21.43%) Systems Engineer
4 1 (7.14%) Architect
4 1 (7.14%) Incident and Problem Manager
4 1 (7.14%) Incident Manager
4 1 (7.14%) Infrastructure Architect
4 1 (7.14%) IT Engineer
4 1 (7.14%) Problem Manager
4 1 (7.14%) Release Manager
4 1 (7.14%) Service Desk Team Leader
4 1 (7.14%) Smart Metering Project Manager
4 1 (7.14%) Team Leader
4 1 (7.14%) Test Engineer
Miscellaneous
1 1 (7.14%) Analytical Skills
1 1 (7.14%) Computer Science
1 1 (7.14%) Management Information System
1 1 (7.14%) PMI
1 1 (7.14%) Replication
1 1 (7.14%) Smart Meter
Operating Systems
1 2 (14.29%) Windows
1 2 (14.29%) Windows Server
2 1 (7.14%) Solaris
2 1 (7.14%) Unix
2 1 (7.14%) Windows 10
2 1 (7.14%) Windows 7
2 1 (7.14%) Windows Server 2008
Processes & Methodologies
1 7 (50.00%) ITIL
2 6 (42.86%) Project Management
3 4 (28.57%) Agile Software Development
3 4 (28.57%) Stakeholder Management
4 3 (21.43%) Scrum
5 2 (14.29%) Business Intelligence
5 2 (14.29%) Change Management
5 2 (14.29%) CRM
5 2 (14.29%) DevOps
5 2 (14.29%) ERP
5 2 (14.29%) ETL
5 2 (14.29%) Problem Management
5 2 (14.29%) Release Management
5 2 (14.29%) Service Management
6 1 (7.14%) Business Process Improvement
6 1 (7.14%) Kalman Filter
6 1 (7.14%) Performance Tuning
6 1 (7.14%) Test Planning
6 1 (7.14%) User Stories
6 1 (7.14%) Waterfall
Programming Languages
1 4 (28.57%) SQL
2 2 (14.29%) T-SQL
3 1 (7.14%) Bash Shell
3 1 (7.14%) C
3 1 (7.14%) JavaScript
3 1 (7.14%) PHP
3 1 (7.14%) PowerShell
3 1 (7.14%) Python
Qualifications
1 3 (21.43%) ITIL Certification
2 1 (7.14%) Computer Science Degree
2 1 (7.14%) Degree
2 1 (7.14%) DV Cleared
2 1 (7.14%) PMI Certification
2 1 (7.14%) PRINCE2 Practitioner
2 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 4 (28.57%) SLA
2 1 (7.14%) ISO/IEC 27001
2 1 (7.14%) QA
System Software
1 2 (14.29%) Active Directory
2 1 (7.14%) Hyper-V
2 1 (7.14%) Terminal Services
2 1 (7.14%) Virtual Servers
2 1 (7.14%) VMware ESXi
2 1 (7.14%) VMware Infrastructure
2 1 (7.14%) vSphere
Systems Management
1 1 (7.14%) SCCM
1 1 (7.14%) WSUS
Vendors
1 4 (28.57%) Microsoft
2 2 (14.29%) HP
3 1 (7.14%) Atlassian
3 1 (7.14%) Cerner
3 1 (7.14%) Citrix
3 1 (7.14%) Sun
3 1 (7.14%) Trustwave
3 1 (7.14%) Veeam
3 1 (7.14%) VMware