Period
to 25 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 25 May 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
East of England > Suffolk
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 59 59 90
Rank change year-on-year 0 +31 -9
Permanent jobs citing Service Delivery 14 28 18
As % of all permanent IT jobs advertised in Suffolk 2.26% 3.84% 1.55%
As % of the Processes & Methodologies category 2.44% 4.32% 1.75%
Number of salaries quoted 11 22 19
Suffolk median annual salary £45,000 £40,000 £27,000
Median salary % change year-on-year +12.50% +48.15% -38.29%
10th Percentile £22,500 £21,425 £24,550
90th Percentile £87,500 £62,500 £49,500
East of England median annual salary £42,500 £45,000 £47,903
% change year-on-year -5.56% -6.06% +0.85%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 573 648 1,027
As % of all permanent IT jobs advertised in Suffolk 92.57% 88.89% 88.61%
Number of salaries quoted 435 588 910
Suffolk median annual salary £45,000 £40,000 £35,497
Median salary % change year-on-year +12.50% +12.69% -8.98%
10th Percentile £27,500 £24,250 £21,950
90th Percentile £72,500 £58,750 £57,500
East of England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +2.27%

Service Delivery
Job Vacancy Trend in Suffolk

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Service Delivery in Suffolk

Service Delivery
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Suffolk.

Salary trend for Service Delivery in Suffolk

Service Delivery
Salary Histogram in Suffolk

The salary distribution of IT jobs citing Service Delivery in Suffolk over the 6 months to 25 May 2018.

Salary histogram for Service Delivery in Suffolk

Service Delivery
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Suffolk region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -16 7 £45,000 +2.86% 1
Bury St Edmunds +13 1 £29,500 +28.26%
Service Delivery
East of England

For the 6 months to 25 May 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region with a requirement for Service Delivery.

1 8 (57.14%) ITIL
2 6 (42.86%) Microsoft
3 5 (35.71%) Agile Software Development
4 4 (28.57%) Service Management
4 4 (28.57%) Disaster Recovery
5 3 (21.43%) Project Management
5 3 (21.43%) DNS
5 3 (21.43%) ITIL Certification
5 3 (21.43%) TOWER Software
5 3 (21.43%) Load Balancing
5 3 (21.43%) Axway
5 3 (21.43%) F5
5 3 (21.43%) ServiceNow
5 3 (21.43%) F5 BIG-IP LTM
5 3 (21.43%) F5 BIG-IP GTM
5 3 (21.43%) Performance Monitoring
5 3 (21.43%) DevOps
5 3 (21.43%) Security Patching
5 3 (21.43%) Performance Metrics
5 3 (21.43%) Proactive Monitoring
6 2 (14.29%) Acceptance Criteria
6 2 (14.29%) Performance Tuning
6 2 (14.29%) Business Process Modelling
6 2 (14.29%) Windows Server
6 2 (14.29%) User Stories
6 2 (14.29%) Capacity Planning
6 2 (14.29%) Waterfall
6 2 (14.29%) Use Case
6 2 (14.29%) DV Cleared
6 2 (14.29%) Security Cleared

Service Delivery
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) MS Exchange
1 1 (7.14%) OpenStack
Business Applications
1 1 (7.14%) Cerner Millennium
Cloud Services
1 2 (14.29%) Amazon AWS
1 2 (14.29%) Microsoft Azure
2 1 (7.14%) IaaS
2 1 (7.14%) Office 365
2 1 (7.14%) PaaS
2 1 (7.14%) SaaS
Communications & Networking
1 3 (21.43%) DNS
1 3 (21.43%) F5 BIG-IP GTM
1 3 (21.43%) F5 BIG-IP LTM
2 2 (14.29%) SMS
3 1 (7.14%) Ethernet
3 1 (7.14%) LAN
3 1 (7.14%) SAN
3 1 (7.14%) Software-Defined Networking
3 1 (7.14%) VoIP
3 1 (7.14%) WAN
General
1 2 (14.29%) Retail
1 2 (14.29%) Telecoms
2 1 (7.14%) Finance
Job Titles
1 4 (28.57%) Architect
2 3 (21.43%) Senior Data Warehouse Specialist
2 3 (21.43%) Senior Technical Specialist
2 3 (21.43%) Senior Unix Technical Specialist
2 3 (21.43%) Technical Specialist
3 2 (14.29%) Solutions Architect
4 1 (7.14%) Cloud Architect
4 1 (7.14%) Graduate
4 1 (7.14%) Graduate Software Engineer
4 1 (7.14%) Incident and Problem Manager
4 1 (7.14%) Incident Manager
4 1 (7.14%) Infrastructure Architect
4 1 (7.14%) IT Engineer
4 1 (7.14%) Problem Manager
4 1 (7.14%) Release Manager
4 1 (7.14%) Security Architect
4 1 (7.14%) Service Manager
4 1 (7.14%) Software Engineer
4 1 (7.14%) Systems Engineer
4 1 (7.14%) Team Leader
Libraries, Frameworks & Software Standards
1 2 (14.29%) Web Services
2 1 (7.14%) COM
2 1 (7.14%) RESTful
2 1 (7.14%) YAML
Miscellaneous
1 1 (7.14%) Algorithms
1 1 (7.14%) Analytical Skills
1 1 (7.14%) CMDB
1 1 (7.14%) Computer Science
1 1 (7.14%) Data Centre
1 1 (7.14%) Data Structures
1 1 (7.14%) Management Information System
1 1 (7.14%) Public Cloud
1 1 (7.14%) Replication
Operating Systems
1 2 (14.29%) Windows
1 2 (14.29%) Windows Server
2 1 (7.14%) Linux
2 1 (7.14%) Solaris
2 1 (7.14%) Unix
2 1 (7.14%) Windows 10
2 1 (7.14%) Windows 7
2 1 (7.14%) Windows Server 2008
Processes & Methodologies
1 8 (57.14%) ITIL
2 5 (35.71%) Agile Software Development
3 4 (28.57%) Disaster Recovery
3 4 (28.57%) Service Management
4 3 (21.43%) DevOps
4 3 (21.43%) Load Balancing
4 3 (21.43%) Performance Metrics
4 3 (21.43%) Performance Monitoring
4 3 (21.43%) Proactive Monitoring
4 3 (21.43%) Project Management
4 3 (21.43%) Security Patching
5 2 (14.29%) Business Process Modelling
5 2 (14.29%) Capacity Planning
5 2 (14.29%) Data Modelling
5 2 (14.29%) Performance Tuning
5 2 (14.29%) UML
5 2 (14.29%) Use Case
5 2 (14.29%) User Stories
5 2 (14.29%) V-Model
5 2 (14.29%) Waterfall
Programming Languages
1 2 (14.29%) C
1 2 (14.29%) SQL
2 1 (7.14%) Java
2 1 (7.14%) Python
Qualifications
1 3 (21.43%) ITIL Certification
2 2 (14.29%) DV Cleared
2 2 (14.29%) Security Cleared
3 1 (7.14%) Computer Science Degree
3 1 (7.14%) Degree
Quality Assurance & Compliance
1 2 (14.29%) ISO/IEC 27001
2 1 (7.14%) ISO/IEC 20000
2 1 (7.14%) SLA
System Software
1 2 (14.29%) Active Directory
1 2 (14.29%) VMware Infrastructure
2 1 (7.14%) Docker
2 1 (7.14%) Hyper-V
2 1 (7.14%) Terminal Services
2 1 (7.14%) Virtual Servers
2 1 (7.14%) VMware ESXi
2 1 (7.14%) vSphere
Systems Management
1 1 (7.14%) SCCM
1 1 (7.14%) WSUS
Vendors
1 6 (42.86%) Microsoft
2 3 (21.43%) Axway
2 3 (21.43%) F5
2 3 (21.43%) ServiceNow
2 3 (21.43%) TOWER Software
3 2 (14.29%) VMware
4 1 (7.14%) BT
4 1 (7.14%) Casewise
4 1 (7.14%) Cerner
4 1 (7.14%) Citrix
4 1 (7.14%) HP
4 1 (7.14%) Sun
4 1 (7.14%) Trustwave
4 1 (7.14%) Veeam