Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
England > East of England
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 200 133 196
Rank change year-on-year -67 +63 +16
Permanent jobs citing Problem Management 167 286 212
As % of all permanent IT jobs advertised in the East of England 1.39% 2.16% 1.39%
As % of the Processes & Methodologies category 1.57% 2.44% 1.59%
Number of salaries quoted 125 306 119
East of England median annual salary £42,000 £44,500 £47,500
Median salary % change year-on-year -5.62% -6.32% +11.76%
10th Percentile £22,000 £31,250 £22,000
90th Percentile £63,000 £67,500 £63,750
England median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10609 11704 13300
As % of all permanent IT jobs advertised in the East of England 88.00% 88.59% 87.21%
Number of salaries quoted 8613 9643 10938
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +4.65%
10th Percentile £27,500 £26,750 £26,250
90th Percentile £70,000 £70,000 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the East of England

Job postings citing Problem Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Problem Management in the East of England

Problem Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the East of England.

Salary trend for Problem Management in the East of England

Problem Management
Salary Histogram in the East of England

The salary distribution of IT jobs citing Problem Management in the East of England over the 6 months to 23 November 2017.

Salary histogram for Problem Management in the East of England

Problem Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the East of England region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -16 79 £46,250 +3.93% 3
Bedfordshire -7 37 £50,000 +17.65% 1
Essex -21 20 £37,500 -31.82%
Cambridgeshire -49 16 £42,000 -1.18% 4
Suffolk 0 14 £27,750 -43.08%
Norfolk +16 1 £42,500 +63.46% 1
Problem Management
England

For the 6 months to 23 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Problem Management.

1 134 (80.24%) ITIL
2 70 (41.92%) Microsoft
3 67 (40.12%) Windows
4 64 (38.32%) Change Management
5 58 (34.73%) SLA
6 46 (27.54%) Incident Management
7 45 (26.95%) Microsoft Office
7 45 (26.95%) Active Directory
8 41 (24.55%) Service Management
8 41 (24.55%) SQL
9 40 (23.95%) HP
10 35 (20.96%) ITSM
10 35 (20.96%) Root Cause Analysis
10 35 (20.96%) Windows Server
11 34 (20.36%) Windows Server 2008
12 30 (17.96%) Windows 7
12 30 (17.96%) ITIL Certification
12 30 (17.96%) ITIL V3
13 28 (16.77%) Proactive Management
13 28 (16.77%) MS Exchange
13 28 (16.77%) Release Management
14 27 (16.17%) SQL Server
15 25 (14.97%) DNS
15 25 (14.97%) VMware
16 24 (14.37%) Security Cleared
16 24 (14.37%) Management Information System
16 24 (14.37%) DHCP
17 23 (13.77%) CCNA
17 23 (13.77%) Firewall
17 23 (13.77%) Cisco Certification

Problem Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (16.77%) MS Exchange
2 18 (10.78%) Exchange Server 2010
2 18 (10.78%) Exchange Server 2013
3 6 (3.59%) Skype for Business
4 5 (2.99%) SharePoint
5 3 (1.80%) IIS
5 3 (1.80%) JBoss
6 2 (1.20%) Apache
6 2 (1.20%) BizTalk Server
6 2 (1.20%) Oracle HTTP Server
7 1 (0.60%) Adobe Experience Manager
7 1 (0.60%) Confluence
7 1 (0.60%) Oracle SOA Suite
7 1 (0.60%) WebLogic
Applications
1 45 (26.95%) Microsoft Office
2 21 (12.57%) Spreadsheet
3 3 (1.80%) Microsoft Excel
4 1 (0.60%) Microsoft PowerPoint
Business Applications
1 4 (2.40%) JDE EnterpriseOne
1 4 (2.40%) Remedy ITSM
1 4 (2.40%) SAP R/3
1 4 (2.40%) SAP SRM
2 3 (1.80%) Magento
2 3 (1.80%) SessionCam
3 2 (1.20%) Dynamics CRM
3 2 (1.20%) Oracle CRM
Cloud Services
1 22 (13.17%) Office 365
2 8 (4.79%) Amazon AWS
3 6 (3.59%) Cloud Computing
4 4 (2.40%) G Suite
5 3 (1.80%) Google Analytics
6 2 (1.20%) AWS Lambda
6 2 (1.20%) Google Cloud Platform
6 2 (1.20%) Microsoft Azure
6 2 (1.20%) SaaS
6 2 (1.20%) Serverless
Communications & Networking
1 25 (14.97%) DNS
2 24 (14.37%) DHCP
3 23 (13.77%) Firewall
4 19 (11.38%) VPN
5 18 (10.78%) iSCSI
5 18 (10.78%) SAN
5 18 (10.78%) VoIP
6 14 (8.38%) LAN
6 14 (8.38%) TCP/IP
7 12 (7.19%) WAN
7 12 (7.19%) Wi-Fi
8 11 (6.59%) VLAN
9 7 (4.19%) HTTP
10 6 (3.59%) Internet
10 6 (3.59%) Remote Desktop
10 6 (3.59%) Skype
11 5 (2.99%) Ethernet
11 5 (2.99%) FTP
11 5 (2.99%) SSL
12 4 (2.40%) WebEx
Database & Business Intelligence
1 27 (16.17%) SQL Server
2 18 (10.78%) SQL Server 2008
3 3 (1.80%) Relational Database
4 2 (1.20%) MySQL
4 2 (1.20%) SQLPlus
5 1 (0.60%) SQL Server Integration Services
5 1 (0.60%) SQL Server Reporting Services
Development Applications
1 5 (2.99%) MSI
2 2 (1.20%) Ant
2 2 (1.20%) Toad
3 1 (0.60%) JIRA
3 1 (0.60%) Maven
General
1 10 (5.99%) Finance
2 7 (4.19%) Retail
3 6 (3.59%) Manufacturing
3 6 (3.59%) Telecoms
4 3 (1.80%) Electronics
4 3 (1.80%) Games
5 2 (1.20%) Marketing
6 1 (0.60%) Billing
6 1 (0.60%) Local Government
Job Titles
1 60 (35.93%) Analyst
2 25 (14.97%) Service Analyst
3 23 (13.77%) Change Manager
4 21 (12.57%) Administrator
5 18 (10.78%) Support Analyst
6 15 (8.98%) Problem Manager
7 14 (8.38%) IT Support
7 14 (8.38%) Support Engineer
8 10 (5.99%) 2nd Line Engineer
8 10 (5.99%) 2nd Line Support
8 10 (5.99%) 2nd Line Support Engineer
8 10 (5.99%) 3rd Line Engineer
8 10 (5.99%) Applications Support
8 10 (5.99%) IT Engineer
8 10 (5.99%) IT Support Engineer
9 9 (5.39%) Consultant
9 9 (5.39%) Information Security Consultant
9 9 (5.39%) Information Security Engineer
9 9 (5.39%) Security Consultant
9 9 (5.39%) Security Engineer
Libraries, Frameworks & Software Standards
1 8 (4.79%) .NET
1 8 (4.79%) Middleware
2 5 (2.99%) cXML
2 5 (2.99%) EDIFACT
2 5 (2.99%) IDoc
2 5 (2.99%) JDBC
2 5 (2.99%) JSON
2 5 (2.99%) SAP PI
2 5 (2.99%) SOAP
2 5 (2.99%) XML
2 5 (2.99%) XSLT
3 4 (2.40%) OLE
4 3 (1.80%) J2EE
4 3 (1.80%) Web Services
5 1 (0.60%) CSS
5 1 (0.60%) jQuery
5 1 (0.60%) LAMP
5 1 (0.60%) Oracle Fusion
5 1 (0.60%) Spring
5 1 (0.60%) Spring MVC
Miscellaneous
1 24 (14.37%) Management Information System
2 11 (6.59%) Replication
3 10 (5.99%) Analytical Skills
3 10 (5.99%) User Experience
4 9 (5.39%) Data Protection Act
4 9 (5.39%) Virtual Team
5 7 (4.19%) Data Centre
6 6 (3.59%) Handset
7 4 (2.40%) Fintech
8 1 (0.60%) Computer Science
8 1 (0.60%) Distributed Denial-of-Service
Operating Systems
1 67 (40.12%) Windows
2 35 (20.96%) Windows Server
3 34 (20.36%) Windows Server 2008
4 30 (17.96%) Windows 7
5 13 (7.78%) Linux
6 8 (4.79%) Unix
7 7 (4.19%) Windows 10
8 6 (3.59%) CentOS
8 6 (3.59%) Mac OS
8 6 (3.59%) Red Hat Enterprise Linux
8 6 (3.59%) Solaris
8 6 (3.59%) Ubuntu
8 6 (3.59%) Windows Server 2012
9 4 (2.40%) HPUX
Processes & Methodologies
1 134 (80.24%) ITIL
2 64 (38.32%) Change Management
3 46 (27.54%) Incident Management
4 41 (24.55%) Service Management
5 35 (20.96%) ITSM
5 35 (20.96%) Root Cause Analysis
6 30 (17.96%) ITIL V3
7 28 (16.77%) Proactive Management
7 28 (16.77%) Release Management
8 21 (12.57%) Business Intelligence
8 21 (12.57%) Disaster Recovery
9 20 (11.98%) Time Management
10 19 (11.38%) Service Delivery
11 17 (10.18%) Project Management
12 15 (8.98%) Information Security
13 14 (8.38%) Trend Analysis
14 11 (6.59%) Data Protection
15 10 (5.99%) Validation
16 9 (5.39%) Cryptography
16 9 (5.39%) Penetration Testing
Programming Languages
1 41 (24.55%) SQL
2 22 (13.17%) PowerShell
3 19 (11.38%) Java
3 19 (11.38%) VBScript
4 12 (7.19%) PL/SQL
5 7 (4.19%) Shell Script
5 7 (4.19%) T-SQL
6 5 (2.99%) C#
6 5 (2.99%) JavaScript
6 5 (2.99%) PHP
6 5 (2.99%) XQuery
7 4 (2.40%) XPath
8 3 (1.80%) Python
9 2 (1.20%) C
9 2 (1.20%) Jython
10 1 (0.60%) Bash Shell
10 1 (0.60%) Perl
10 1 (0.60%) R
10 1 (0.60%) VB
Qualifications
1 30 (17.96%) ITIL Certification
2 24 (14.37%) Security Cleared
3 23 (13.77%) CCNA
3 23 (13.77%) Cisco Certification
4 16 (9.58%) Microsoft Certification
4 16 (9.58%) VMware Certified Professional (VCP)
5 15 (8.98%) CCAA
5 15 (8.98%) Citrix Certification
6 13 (7.78%) SC Cleared
7 12 (7.19%) DV Cleared
8 11 (6.59%) MCP
9 9 (5.39%) MCTS
10 6 (3.59%) CISSP
10 6 (3.59%) MCSA
10 6 (3.59%) MCSE
11 3 (1.80%) BC Cleared
11 3 (1.80%) CCNP
11 3 (1.80%) HNC
12 2 (1.20%) ISTQB
13 1 (0.60%) Degree
Quality Assurance & Compliance
1 58 (34.73%) SLA
2 10 (5.99%) ISO/IEC 27001
3 9 (5.39%) Cyber Essentials
3 9 (5.39%) Cyber Essentials PLUS
3 9 (5.39%) PCI DSS
4 5 (2.99%) RosettaNet
5 2 (1.20%) QA
6 1 (0.60%) Sarbanes-Oxley
System Software
1 45 (26.95%) Active Directory
2 23 (13.77%) VMware Infrastructure
3 18 (10.78%) Hyper-V
4 7 (4.19%) vSphere
5 6 (3.59%) Terminal Services
5 6 (3.59%) VMware ESXi
5 6 (3.59%) VMware Workstation
6 4 (2.40%) NFS
7 2 (1.20%) Tivoli Workload Scheduler
8 1 (0.60%) vCloud
Systems Management
1 7 (4.19%) SCCM
2 6 (3.59%) Puppet
2 6 (3.59%) vCenter Server
3 4 (2.40%) Tivoli
4 2 (1.20%) Ansible
4 2 (1.20%) Oracle Enterprise Manager
4 2 (1.20%) SCOM
5 1 (0.60%) Opscode Chef
Vendors
1 70 (41.92%) Microsoft
2 40 (23.95%) HP
3 25 (14.97%) VMware
4 22 (13.17%) Cisco
5 18 (10.78%) Citrix
6 17 (10.18%) Remedy
7 16 (9.58%) Oracle
8 15 (8.98%) SonicWALL
9 9 (5.39%) Google
9 9 (5.39%) SAP
10 6 (3.59%) Red Hat
11 3 (1.80%) Atlassian
11 3 (1.80%) Ciena
11 3 (1.80%) Dynatrace
11 3 (1.80%) Software AG
11 3 (1.80%) Splunk
11 3 (1.80%) Virgin Media
11 3 (1.80%) webMethods
12 2 (1.20%) Bomgar
12 2 (1.20%) WorldPay