Period
to 27 October 2021

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 27 October 2021 with a comparison to the same period in the previous 2 years.

Problem Management
England > East of England
6 months to
27 Oct 2021
Same period 2020 Same period 2019
Rank 175 116 178
Rank change year-on-year -59 +62 +71
Permanent jobs citing Problem Management 56 16 93
As % of all permanent jobs advertised in the East of England 1.01% 0.88% 1.37%
As % of the Processes & Methodologies category 1.10% 0.98% 1.50%
Number of salaries quoted 37 12 55
10th Percentile " £28,100 £28,000
25th Percentile £27,500 £35,563 £31,100
Median annual salary (50th Percentile) £32,500 £45,528 £42,500
Median % change year-on-year -28.61% +7.12% -14.14%
75th Percentile £43,750 £55,938 £56,250
90th Percentile £71,250 £64,750 £82,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 5,077 1,641 6,192
As % of all permanent IT jobs advertised in the East of England 91.25% 90.26% 91.10%
Number of salaries quoted 2,685 1,334 4,516
10th Percentile £27,500 £30,000 £27,250
25th Percentile £35,000 £38,750 £36,250
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
75th Percentile £62,500 £65,000 £61,250
90th Percentile £75,000 £82,500 £74,250
England median annual salary £59,500 £55,000 £52,500
% change year-on-year +8.18% +4.76% -

Problem Management
Job Vacancy Trend in the East of England

Job postings citing Problem Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Problem Management in the East of England

Problem Management
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Problem Management in the East of England.

Salary trend for Problem Management in the East of England

Problem Management
Salary Histogram in the East of England

Salary distribution for jobs citing Problem Management in the East of England over the 6 months to 27 October 2021.

Salary histogram for Problem Management in the East of England

Problem Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the East of England region over the 6 months to 27 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -52 18 £29,000 -40.82% 8
Bedfordshire -10 15 £41,500 -36.15% 3
Hertfordshire -64 14 £50,000 +28.21% 3
Essex -7 8 £28,411 -39.62% 1
Suffolk -17 1 - - 2
Problem Management
England

For the 6 months to 27 October 2021, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for Problem Management.

1 36 (64.29%) Microsoft 365
2 34 (60.71%) ITIL
3 32 (57.14%) Microsoft
4 23 (41.07%) Azure
5 22 (39.29%) Root Cause Analysis
5 22 (39.29%) Change Management
6 20 (35.71%) Incident Management
7 16 (28.57%) Active Directory
7 16 (28.57%) Windows
7 16 (28.57%) SCCM
7 16 (28.57%) OneDrive
8 15 (26.79%) Microsoft Intune
8 15 (26.79%) SharePoint
9 14 (25.00%) Cisco
9 14 (25.00%) Public Cloud
9 14 (25.00%) Major Incident Management
10 13 (23.21%) Firewall
11 12 (21.43%) Windows 10
11 12 (21.43%) PowerShell
12 11 (19.64%) Palo Alto
13 9 (16.07%) AWS
13 9 (16.07%) Retail
13 9 (16.07%) SLA
14 8 (14.29%) DNS
14 8 (14.29%) Microsoft Office
14 8 (14.29%) LAN
14 8 (14.29%) Windows Server
14 8 (14.29%) Proactive Management
15 7 (12.50%) Infrastructure Engineering
15 7 (12.50%) Greenfield Project

Problem Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (26.79%) SharePoint
2 6 (10.71%) MS Exchange
3 3 (5.36%) Confluence
Applications
1 8 (14.29%) Microsoft Office
Cloud Services
1 36 (64.29%) Microsoft 365
2 23 (41.07%) Azure
3 16 (28.57%) OneDrive
4 9 (16.07%) AWS
5 7 (12.50%) Azure Active Directory
6 1 (1.79%) IaaS
6 1 (1.79%) Mimecast
6 1 (1.79%) PaaS
Communications & Networking
1 13 (23.21%) Firewall
2 8 (14.29%) DNS
2 8 (14.29%) LAN
3 7 (12.50%) TCP/IP
4 6 (10.71%) VoIP
5 5 (8.93%) Cisco ASA
5 5 (8.93%) Wi-Fi
6 4 (7.14%) Cisco ISE
6 4 (7.14%) IPsec
6 4 (7.14%) Network Security
6 4 (7.14%) SSL
6 4 (7.14%) TACACS
6 4 (7.14%) VPN
6 4 (7.14%) WAN
6 4 (7.14%) Wireless
6 4 (7.14%) WPA2
7 3 (5.36%) SD-WAN
8 2 (3.57%) DHCP
8 2 (3.57%) Remote Desktop
9 1 (1.79%) SNMP
Database & Business Intelligence
1 3 (5.36%) MySQL
1 3 (5.36%) Relational Database
2 1 (1.79%) SQL Server
2 1 (1.79%) SQL Server 2012
Development Applications
1 3 (5.36%) Cucumber
1 3 (5.36%) GitLab
1 3 (5.36%) Jenkins
1 3 (5.36%) JIRA
1 3 (5.36%) Maven
2 1 (1.79%) Eclipse
2 1 (1.79%) Rational Quality Manager
2 1 (1.79%) Rational Rhapsody
2 1 (1.79%) Rational Team Concert
General
1 9 (16.07%) Retail
2 7 (12.50%) Social Skills
3 4 (7.14%) Pharmaceutical
4 2 (3.57%) Analytical Skills
4 2 (3.57%) Back Office
4 2 (3.57%) Finance
4 2 (3.57%) Legal
5 1 (1.79%) Inclusion and Diversity
5 1 (1.79%) Influencing Skills
5 1 (1.79%) Local Government
5 1 (1.79%) Presentation Skills
5 1 (1.79%) Public Sector
Job Titles
1 18 (32.14%) Consultant
2 15 (26.79%) Analyst
3 8 (14.29%) Support Analyst
4 6 (10.71%) Service Analyst
4 6 (10.71%) Service Desk Analyst
5 5 (8.93%) 3rd Line Support
5 5 (8.93%) Technical Support
6 4 (7.14%) 3rd Line Server Support
6 4 (7.14%) 3rd Line Support Analyst
6 4 (7.14%) Active Directory Analyst
6 4 (7.14%) Active Directory Support Analyst
6 4 (7.14%) Infrastructure Analyst
6 4 (7.14%) Infrastructure Support Analyst
6 4 (7.14%) Network Consultant
6 4 (7.14%) Network Infrastructure Analyst
6 4 (7.14%) Senior Analyst
6 4 (7.14%) Server Analyst
6 4 (7.14%) Server Support
6 4 (7.14%) Server Support Analyst
6 4 (7.14%) Windows Support Analyst
Libraries, Frameworks & Software Standards
1 4 (7.14%) 802.1X
1 4 (7.14%) LDAP
2 3 (5.36%) RabbitMQ
2 3 (5.36%) Spring
2 3 (5.36%) Spring Boot
3 1 (1.79%) JTS
Miscellaneous
1 14 (25.00%) Public Cloud
2 7 (12.50%) Data Centre
2 7 (12.50%) Greenfield Project
3 6 (10.71%) Enterprise Storage
3 6 (10.71%) Management Information System
4 4 (7.14%) Biotechnology
4 4 (7.14%) Clustering
4 4 (7.14%) EPoS
4 4 (7.14%) PKI
5 2 (3.57%) CMDB
5 2 (3.57%) Hedge funds
5 2 (3.57%) Housing Association
Operating Systems
1 16 (28.57%) Windows
2 12 (21.43%) Windows 10
3 8 (14.29%) Windows Server
4 4 (7.14%) Windows Server 2003
4 4 (7.14%) Windows Server 2019
5 3 (5.36%) Android
6 1 (1.79%) Apple iOS
6 1 (1.79%) Windows Server 2012
Processes & Methodologies
1 34 (60.71%) ITIL
2 22 (39.29%) Change Management
2 22 (39.29%) Root Cause Analysis
3 20 (35.71%) Incident Management
4 14 (25.00%) Major Incident Management
5 8 (14.29%) Proactive Management
6 7 (12.50%) Agile Software Development
6 7 (12.50%) Infrastructure Engineering
7 6 (10.71%) Data Protection
7 6 (10.71%) Virtual Environments
8 4 (7.14%) Capacity Management
8 4 (7.14%) Collaborative Working
8 4 (7.14%) Computer Science
8 4 (7.14%) Data Categorisation
8 4 (7.14%) Operational Stability
8 4 (7.14%) Performance Monitoring
8 4 (7.14%) Proactive Monitoring
8 4 (7.14%) Runbook
8 4 (7.14%) Security Architecture
8 4 (7.14%) Server Building
Programming Languages
1 12 (21.43%) PowerShell
2 3 (5.36%) Java
3 2 (3.57%) C
4 1 (1.79%) SQL
Qualifications
1 6 (10.71%) Degree
2 5 (8.93%) ITIL Certification
2 5 (8.93%) Microsoft Certification
3 4 (7.14%) Computer Science Degree
3 4 (7.14%) MCSA
3 4 (7.14%) MCSE
3 4 (7.14%) VMware Certified Professional (VCP)
4 2 (3.57%) CCNA
4 2 (3.57%) CCNP
4 2 (3.57%) Cisco Certification
4 2 (3.57%) SC Cleared
4 2 (3.57%) Security Cleared
5 1 (1.79%) CCIE
Quality Assurance & Compliance
1 9 (16.07%) SLA
2 2 (3.57%) GxP
2 2 (3.57%) PMO
System Software
1 16 (28.57%) Active Directory
2 4 (7.14%) ProxySG
2 4 (7.14%) VMware Infrastructure
3 3 (5.36%) Virtual Machines
4 2 (3.57%) Virtual Desktop
Systems Management
1 16 (28.57%) SCCM
2 15 (26.79%) Microsoft Intune
3 3 (5.36%) Ansible
4 1 (1.79%) Cisco Prime
4 1 (1.79%) FortiGate
4 1 (1.79%) Stealthwatch
Vendors
1 32 (57.14%) Microsoft
2 14 (25.00%) Cisco
3 11 (19.64%) Palo Alto
4 5 (8.93%) VMware
5 4 (7.14%) Blue Coat
5 4 (7.14%) F5
5 4 (7.14%) IBM
5 4 (7.14%) Meraki
5 4 (7.14%) TOWER Software
5 4 (7.14%) Varonis
6 3 (5.36%) Oracle
6 3 (5.36%) ServiceNow
7 1 (1.79%) CheckPoint
7 1 (1.79%) Juniper
7 1 (1.79%) Mitel
7 1 (1.79%) SolarWinds
7 1 (1.79%) Veeam