Period
to 19 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 August 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > East of England
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 239 187 169
Rank change year-on-year -52 -18 +21
Permanent jobs citing Problem Management 104 187 210
As % of all permanent IT jobs advertised in the East of England 0.91% 1.55% 1.56%
As % of the Processes & Methodologies category 1.01% 1.72% 1.74%
Number of salaries quoted 58 159 165
East of England median annual salary £42,500 £45,000 £44,500
Median salary % change year-on-year -5.56% +1.12% -6.32%
10th Percentile £21,250 £26,250 £26,750
90th Percentile £75,000 £57,750 £62,500
England median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% -1.11%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10,305 10,889 12,094
As % of all permanent IT jobs advertised in the East of England 90.23% 90.19% 89.78%
Number of salaries quoted 7,529 8,733 10,064
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +2.27%
10th Percentile £27,000 £26,750 £26,250
90th Percentile £72,500 £67,500 £67,500
England median annual salary £50,000 £50,000 £50,000

Problem Management
Job Vacancy Trend in the East of England

Job postings citing Problem Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Problem Management in the East of England

Problem Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the East of England.

Salary trend for Problem Management in the East of England

Problem Management
Salary Histogram in the East of England

The salary distribution of IT jobs citing Problem Management in the East of England over the 6 months to 19 August 2018.

Salary histogram for Problem Management in the East of England

Problem Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the East of England region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -41 31 £40,000 -20.00%
Cambridgeshire +19 30 £49,500 +25.52% 5
Bedfordshire -12 22 £42,500 -15.00% 1
Essex +21 12 £31,250 -15.54%
Suffolk -15 7 £25,000 -33.33%
Norfolk +15 2 - - 2
Problem Management
England

For the 6 months to 19 August 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for Problem Management.

1 54 (51.92%) ITIL
2 51 (49.04%) Windows
3 33 (31.73%) Microsoft
4 30 (28.85%) Incident Management
5 29 (27.88%) SLA
6 26 (25.00%) Active Directory
7 25 (24.04%) Firewall
8 24 (23.08%) Service Delivery
9 22 (21.15%) Management Information System
9 22 (21.15%) SQL
9 22 (21.15%) Problem-Solving
10 19 (18.27%) Root Cause Analysis
11 17 (16.35%) Continuous Improvement
11 17 (16.35%) Service Management
11 17 (16.35%) Change Management
12 16 (15.38%) Linux
12 16 (15.38%) SCCM
12 16 (15.38%) PowerShell
13 15 (14.42%) Security Cleared
13 15 (14.42%) CCNA
13 15 (14.42%) Cisco Certification
14 14 (13.46%) Internet
14 14 (13.46%) Unix
14 14 (13.46%) Data Centre
15 13 (12.50%) Office 365
15 13 (12.50%) Windows Server
15 13 (12.50%) TCP/IP
15 13 (12.50%) HP
15 13 (12.50%) Microsoft Office
15 13 (12.50%) MySQL

Problem Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.81%) Confluence
2 4 (3.85%) MS Exchange
3 2 (1.92%) Apache
4 1 (0.96%) Exchange Server 2013
4 1 (0.96%) IIS
4 1 (0.96%) Oracle HTTP Server
4 1 (0.96%) Oracle SOA Suite
4 1 (0.96%) SharePoint
4 1 (0.96%) SharePoint 2013
4 1 (0.96%) WebLogic
4 1 (0.96%) WebSphere
Applications
1 13 (12.50%) Microsoft Office
2 6 (5.77%) Microsoft Excel
3 4 (3.85%) Acrobat
3 4 (3.85%) Microsoft PowerPoint
3 4 (3.85%) Microsoft Project
3 4 (3.85%) MS Visio
3 4 (3.85%) Spreadsheet
Business Applications
1 4 (3.85%) Remedy ITSM
Cloud Services
1 13 (12.50%) Office 365
2 8 (7.69%) Amazon AWS
2 8 (7.69%) Microsoft Azure
3 1 (0.96%) IaaS
Communications & Networking
1 25 (24.04%) Firewall
2 14 (13.46%) Internet
3 13 (12.50%) TCP/IP
4 10 (9.62%) VPN
4 10 (9.62%) WAN
5 8 (7.69%) DNS
5 8 (7.69%) MPLS
6 7 (6.73%) HTTP
6 7 (6.73%) LAN
7 6 (5.77%) Network Security
7 6 (5.77%) Remote Desktop
7 6 (5.77%) SSL
8 5 (4.81%) BGP
8 5 (4.81%) Broadband
8 5 (4.81%) MRTG
8 5 (4.81%) OSPF
8 5 (4.81%) WLAN
9 4 (3.85%) Cisco ASA
9 4 (3.85%) Cisco Nexus
9 4 (3.85%) WebEx
Database & Business Intelligence
1 13 (12.50%) MySQL
2 12 (11.54%) SQL Server
3 7 (6.73%) Amazon RDS
3 7 (6.73%) Amazon Redshift
3 7 (6.73%) Apache Cassandra
3 7 (6.73%) MariaDB
3 7 (6.73%) Oracle Database
3 7 (6.73%) Oracle Database 10g
3 7 (6.73%) Oracle Database 11g
3 7 (6.73%) Oracle Database 12c
3 7 (6.73%) SQL Server 2008
4 5 (4.81%) MongoDB
4 5 (4.81%) NoSQL
Development Applications
1 8 (7.69%) MSI
2 6 (5.77%) InstallShield
3 5 (4.81%) Appium
3 5 (4.81%) Eclipse
3 5 (4.81%) Jenkins
3 5 (4.81%) JIRA
3 5 (4.81%) JUnit
3 5 (4.81%) LoadRunner
3 5 (4.81%) Maven
3 5 (4.81%) Selenium
3 5 (4.81%) SoapUI
3 5 (4.81%) Visual Studio
4 1 (0.96%) Ant
General
1 11 (10.58%) Finance
2 6 (5.77%) Retail
3 5 (4.81%) Telecoms
Job Titles
1 32 (30.77%) Analyst
2 12 (11.54%) Help Desk Analyst
3 11 (10.58%) Administrator
4 10 (9.62%) Infrastructure Engineer
4 10 (9.62%) Service Manager
5 9 (8.65%) Network Engineer
5 9 (8.65%) Service Analyst
6 7 (6.73%) DBA
6 7 (6.73%) Oracle DBA
6 7 (6.73%) SQL DBA
6 7 (6.73%) Support Analyst
7 6 (5.77%) Applications Support
7 6 (5.77%) Security Engineer
8 5 (4.81%) Applications Packager
8 5 (4.81%) Service Desk Manager
8 5 (4.81%) Test Engineer
9 4 (3.85%) First Line Help Desk Analyst
9 4 (3.85%) Operations Manager
10 3 (2.88%) Cybersecurity Architect
10 3 (2.88%) SOC Analyst
Libraries, Frameworks & Software Standards
1 5 (4.81%) .NET
1 5 (4.81%) .NET Framework
1 5 (4.81%) AngularJS
1 5 (4.81%) HTML
1 5 (4.81%) JSON
1 5 (4.81%) Web Services
1 5 (4.81%) XML
2 4 (3.85%) CSS
3 3 (2.88%) Middleware
4 1 (0.96%) J2EE
4 1 (0.96%) WebSphere MQ
Miscellaneous
1 22 (21.15%) Management Information System
2 14 (13.46%) Data Centre
3 9 (8.65%) Analytical Skills
4 6 (5.77%) Enterprise Storage
5 4 (3.85%) iPad
5 4 (3.85%) PKI
6 3 (2.88%) Security Operations Centre
7 1 (0.96%) Clustering
7 1 (0.96%) Enterprise Software
7 1 (0.96%) Replication
7 1 (0.96%) User Experience
Operating Systems
1 51 (49.04%) Windows
2 16 (15.38%) Linux
3 14 (13.46%) Unix
4 13 (12.50%) Windows Server
5 7 (6.73%) Windows 7
6 6 (5.77%) Windows 10
7 4 (3.85%) Mac OS
7 4 (3.85%) Windows 2000
7 4 (3.85%) Windows XP
8 3 (2.88%) Red Hat Enterprise Linux
9 1 (0.96%) Solaris
9 1 (0.96%) Windows Server 2008
9 1 (0.96%) Windows Server 2012
Processes & Methodologies
1 54 (51.92%) ITIL
2 30 (28.85%) Incident Management
3 24 (23.08%) Service Delivery
4 22 (21.15%) Problem-Solving
5 19 (18.27%) Root Cause Analysis
6 17 (16.35%) Change Management
6 17 (16.35%) Continuous Improvement
6 17 (16.35%) Service Management
7 13 (12.50%) Mathematics
7 13 (12.50%) Release Management
7 13 (12.50%) Time Management
8 12 (11.54%) Change Control
8 12 (11.54%) ITSM
9 11 (10.58%) Infrastructure Engineering
9 11 (10.58%) User Acceptance Testing
10 10 (9.62%) Decision-Making
10 10 (9.62%) People Management
11 9 (8.65%) Cybersecurity
11 9 (8.65%) Security Architecture
12 8 (7.69%) Validation
Programming Languages
1 22 (21.15%) SQL
2 16 (15.38%) PowerShell
3 12 (11.54%) Python
4 11 (10.58%) JavaScript
5 9 (8.65%) Perl
6 6 (5.77%) C
6 6 (5.77%) Java
7 5 (4.81%) Bash Shell
7 5 (4.81%) C#
7 5 (4.81%) C++
7 5 (4.81%) PHP
7 5 (4.81%) VB
8 3 (2.88%) VBA
9 1 (0.96%) Shell Script
9 1 (0.96%) WebLogic Scripting Tool
Qualifications
1 15 (14.42%) CCNA
1 15 (14.42%) Cisco Certification
1 15 (14.42%) Security Cleared
2 10 (9.62%) Degree
3 9 (8.65%) CCNP
3 9 (8.65%) ITIL Certification
3 9 (8.65%) MCSE
3 9 (8.65%) Microsoft Certification
4 8 (7.69%) SC Cleared
5 7 (6.73%) MCP
6 6 (5.77%) CEH
6 6 (5.77%) CompTIA Security+
6 6 (5.77%) GCIA
7 5 (4.81%) DV Cleared
7 5 (4.81%) ISTQB
7 5 (4.81%) MCSA
8 3 (2.88%) CISSP
8 3 (2.88%) CSSLP
8 3 (2.88%) ISSAP
8 3 (2.88%) Master's Degree
Quality Assurance & Compliance
1 29 (27.88%) SLA
System Software
1 26 (25.00%) Active Directory
2 8 (7.69%) Hyper-V
3 6 (5.77%) Microsoft App-V
3 6 (5.77%) XenApp
4 2 (1.92%) VMware ESXi
4 2 (1.92%) VMware Infrastructure
4 2 (1.92%) vSphere
5 1 (0.96%) Firmware
5 1 (0.96%) Terminal Services
5 1 (0.96%) Tivoli Workload Scheduler
5 1 (0.96%) VMware Workstation
5 1 (0.96%) XenDesktop
Systems Management
1 16 (15.38%) SCCM
2 10 (9.62%) Systems Management Server (SMS)
3 8 (7.69%) SCOM
4 7 (6.73%) NetBackup
5 6 (5.77%) Backup Exec
5 6 (5.77%) CSIRT
5 6 (5.77%) EMC NetWorker
5 6 (5.77%) QRadar
6 5 (4.81%) Cacti
6 5 (4.81%) HP ALM
6 5 (4.81%) Nagios
7 4 (3.85%) Microsoft Intune
7 4 (3.85%) ServiceCenter
8 3 (2.88%) Host Intrusion Detection System
9 2 (1.92%) Tivoli
10 1 (0.96%) Microsoft Clustering
10 1 (0.96%) Norton AntiVirus
10 1 (0.96%) Tivoli Storage Manager
Vendors
1 33 (31.73%) Microsoft
2 13 (12.50%) HP
2 13 (12.50%) Veeam
3 12 (11.54%) Cisco
4 9 (8.65%) VMware
5 8 (7.69%) Oracle
6 7 (6.73%) Citrix
6 7 (6.73%) Sophos
7 6 (5.77%) EMC
8 5 (4.81%) Atlassian
8 5 (4.81%) BT
8 5 (4.81%) CheckPoint
8 5 (4.81%) Fortinet
8 5 (4.81%) Juniper
8 5 (4.81%) Meraki
9 4 (3.85%) Bomgar
9 4 (3.85%) MobileIron
9 4 (3.85%) Palo Alto
9 4 (3.85%) Remedy
9 4 (3.85%) ServiceNow