Period
to 21 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 21 February 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > East of England
6 months to
21 Feb 2018
Same period 2017 Same period 2016
Rank 193 133 191
Rank change year-on-year -60 +58 -8
Permanent jobs citing Problem Management 180 288 229
As % of all permanent IT jobs advertised in the East of England 1.44% 2.27% 1.54%
As % of the Processes & Methodologies category 1.63% 2.56% 1.77%
Number of salaries quoted 122 289 151
East of England median annual salary £40,000 £47,500 £45,000
Median salary % change year-on-year -15.79% +5.56% -
10th Percentile £22,000 £31,150 £21,250
90th Percentile £56,250 £67,500 £62,500
England median annual salary £45,000 £42,500 £43,625
% change year-on-year +5.88% -2.58% -0.85%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 11,015 11,269 12,957
As % of all permanent IT jobs advertised in the East of England 88.14% 88.88% 87.32%
Number of salaries quoted 8,917 9,170 10,468
East of England median annual salary £50,000 £45,025 £45,000
Median salary % change year-on-year +11.05% +0.06% -
10th Percentile £28,500 £27,500 £26,250
90th Percentile £71,250 £70,000 £68,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the East of England

Job postings citing Problem Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Problem Management in the East of England

Problem Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the East of England.

Salary trend for Problem Management in the East of England

Problem Management
Salary Histogram in the East of England

The salary distribution of IT jobs citing Problem Management in the East of England over the 6 months to 21 February 2018.

Salary histogram for Problem Management in the East of England

Problem Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the East of England region over the 6 months to 21 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 104 £39,000 -22.00% 2
Bedfordshire -8 30 £52,500 +23.53% 4
Cambridgeshire -64 20 £41,250 -2.94% 4
Suffolk +10 14 £37,500 +40.19% 4
Essex -51 11 £33,750 -32.50%
Norfolk +20 1 £52,000 +100.00% 3
Problem Management
England

For the 6 months to 21 February 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for Problem Management.

1 120 (66.67%) ITIL
2 85 (47.22%) Windows
3 79 (43.89%) Microsoft
4 69 (38.33%) SLA
5 58 (32.22%) Service Management
6 57 (31.67%) Microsoft Office
7 55 (30.56%) Change Management
7 55 (30.56%) ITSM
8 51 (28.33%) HP
9 46 (25.56%) Management Information System
9 46 (25.56%) Proactive Management
10 42 (23.33%) Business Intelligence
11 41 (22.78%) Spreadsheet
12 36 (20.00%) Security Cleared
13 35 (19.44%) Root Cause Analysis
14 30 (16.67%) Incident Management
15 29 (16.11%) Linux
15 29 (16.11%) ITIL Certification
16 27 (15.00%) Oracle
16 27 (15.00%) Release Management
17 26 (14.44%) SQL
18 22 (12.22%) Windows Server
19 21 (11.67%) Active Directory
19 21 (11.67%) Project Management
20 18 (10.00%) Service Delivery
20 18 (10.00%) Remedy
20 18 (10.00%) Java
20 18 (10.00%) SQL Server
21 17 (9.44%) Unix
22 16 (8.89%) VPN

Problem Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.56%) MS Exchange
2 9 (5.00%) Exchange Server 2010
2 9 (5.00%) Exchange Server 2013
3 7 (3.89%) WebLogic
4 6 (3.33%) Oracle SOA Suite
4 6 (3.33%) Skype for Business
5 5 (2.78%) Adobe Experience Manager
5 5 (2.78%) SharePoint
6 2 (1.11%) Apache
6 2 (1.11%) BizTalk Server
6 2 (1.11%) Oracle HTTP Server
7 1 (0.56%) Confluence
Applications
1 57 (31.67%) Microsoft Office
2 41 (22.78%) Spreadsheet
3 1 (0.56%) Microsoft Excel
3 1 (0.56%) Microsoft PowerPoint
Business Applications
1 9 (5.00%) JDE EnterpriseOne
1 9 (5.00%) SAP R/3
2 5 (2.78%) Remedy ITSM
3 4 (2.22%) SAP SRM
4 2 (1.11%) Dynamics CRM
Cloud Services
1 13 (7.22%) Office 365
2 11 (6.11%) Amazon AWS
3 6 (3.33%) Microsoft Azure
4 5 (2.78%) Cloud Computing
5 2 (1.11%) AWS Lambda
5 2 (1.11%) Google Cloud Platform
5 2 (1.11%) SaaS
5 2 (1.11%) Serverless
6 1 (0.56%) G Suite
Communications & Networking
1 16 (8.89%) VPN
2 14 (7.78%) DHCP
2 14 (7.78%) DNS
2 14 (7.78%) Firewall
2 14 (7.78%) TCP/IP
3 10 (5.56%) SAN
4 9 (5.00%) iSCSI
4 9 (5.00%) VLAN
4 9 (5.00%) VoIP
5 8 (4.44%) LAN
6 7 (3.89%) BGP
6 7 (3.89%) Cisco Nexus
6 7 (3.89%) Ethernet
6 7 (3.89%) HTTP
6 7 (3.89%) OSPF
6 7 (3.89%) Spanning Tree
7 6 (3.33%) Skype
7 6 (3.33%) WAN
8 5 (2.78%) FTP
8 5 (2.78%) SSL
Database & Business Intelligence
1 18 (10.00%) SQL Server
2 13 (7.22%) SQL Server 2008
3 10 (5.56%) MySQL
4 4 (2.22%) Amazon RDS
4 4 (2.22%) Amazon Redshift
4 4 (2.22%) Apache Cassandra
4 4 (2.22%) MariaDB
4 4 (2.22%) Oracle Database
4 4 (2.22%) Oracle Database 10g
4 4 (2.22%) Oracle Database 11g
4 4 (2.22%) Oracle Database 12c
5 2 (1.11%) SQLPlus
6 1 (0.56%) BusinessObjects
6 1 (0.56%) Pentaho
Development Applications
1 13 (7.22%) MSI
2 5 (2.78%) Maven
3 2 (1.11%) Ant
3 2 (1.11%) Toad
4 1 (0.56%) CA Gen
4 1 (0.56%) JIRA
General
1 12 (6.67%) Finance
2 11 (6.11%) Retail
3 3 (1.67%) Manufacturing
4 1 (0.56%) Legal
Job Titles
1 76 (42.22%) Analyst
2 46 (25.56%) Service Analyst
3 43 (23.89%) Administrator
4 24 (13.33%) Change Manager
5 20 (11.11%) Problem Manager
6 11 (6.11%) Incident Manager
6 11 (6.11%) Support Analyst
7 10 (5.56%) Major Incident Manager
8 9 (5.00%) Desktop Support
9 8 (4.44%) 3rd Line Engineer
10 7 (3.89%) Desktop Analyst
10 7 (3.89%) Desktop Support Analyst
10 7 (3.89%) Network Engineer
10 7 (3.89%) Service Manager
11 6 (3.33%) Help Desk Analyst
11 6 (3.33%) IT Analyst
11 6 (3.33%) ITIL Manager
11 6 (3.33%) Problem Analyst
11 6 (3.33%) Server Engineer
11 6 (3.33%) Windows Server Engineer
Libraries, Frameworks & Software Standards
1 12 (6.67%) Middleware
2 8 (4.44%) J2EE
3 7 (3.89%) Web Services
4 6 (3.33%) Oracle Fusion
5 5 (2.78%) AngularJS
5 5 (2.78%) CSS
5 5 (2.78%) cXML
5 5 (2.78%) EDIFACT
5 5 (2.78%) IDoc
5 5 (2.78%) JDBC
5 5 (2.78%) jQuery
5 5 (2.78%) JSON
5 5 (2.78%) REST
5 5 (2.78%) SAP PI
5 5 (2.78%) Sass
5 5 (2.78%) Spring
5 5 (2.78%) Spring MVC
5 5 (2.78%) Twitter Bootstrap
5 5 (2.78%) XML
5 5 (2.78%) XSLT
Miscellaneous
1 46 (25.56%) Management Information System
2 14 (7.78%) Virtual Team
3 10 (5.56%) Replication
4 8 (4.44%) Data Centre
5 7 (3.89%) Analytical Skills
5 7 (3.89%) Fintech
6 5 (2.78%) Handset
7 2 (1.11%) Data Protection Act
7 2 (1.11%) Driving Licence
7 2 (1.11%) User Experience
8 1 (0.56%) PKI
Operating Systems
1 85 (47.22%) Windows
2 29 (16.11%) Linux
3 22 (12.22%) Windows Server
4 17 (9.44%) Unix
5 15 (8.33%) Windows 10
5 15 (8.33%) Windows Server 2008
6 14 (7.78%) Windows 7
7 11 (6.11%) Solaris
8 9 (5.00%) HPUX
9 5 (2.78%) CentOS
9 5 (2.78%) Mac OS
9 5 (2.78%) Red Hat Enterprise Linux
9 5 (2.78%) Ubuntu
9 5 (2.78%) Windows Server 2012
10 2 (1.11%) Oracle Linux
10 2 (1.11%) Windows 8
Processes & Methodologies
1 120 (66.67%) ITIL
2 58 (32.22%) Service Management
3 55 (30.56%) Change Management
3 55 (30.56%) ITSM
4 46 (25.56%) Proactive Management
5 42 (23.33%) Business Intelligence
6 35 (19.44%) Root Cause Analysis
7 30 (16.67%) Incident Management
8 27 (15.00%) Release Management
9 21 (11.67%) Project Management
10 18 (10.00%) Service Delivery
11 16 (8.89%) ITIL V3
12 15 (8.33%) Information Security
13 14 (7.78%) Validation
14 13 (7.22%) Disaster Recovery
14 13 (7.22%) Server Building
15 11 (6.11%) ERP
16 10 (5.56%) Time Management
17 9 (5.00%) Coaching
18 8 (4.44%) IT Strategy
Programming Languages
1 26 (14.44%) SQL
2 18 (10.00%) Java
3 12 (6.67%) PowerShell
4 9 (5.00%) VBScript
5 8 (4.44%) PL/SQL
5 8 (4.44%) Shell Script
6 7 (3.89%) T-SQL
7 6 (3.33%) JavaScript
8 5 (2.78%) C#
8 5 (2.78%) XPath
8 5 (2.78%) XQuery
9 3 (1.67%) Python
10 2 (1.11%) Jython
11 1 (0.56%) Bash Shell
11 1 (0.56%) C
11 1 (0.56%) Perl
11 1 (0.56%) PHP
11 1 (0.56%) R
Qualifications
1 36 (20.00%) Security Cleared
2 29 (16.11%) ITIL Certification
3 15 (8.33%) SC Cleared
4 11 (6.11%) CCNA
4 11 (6.11%) Cisco Certification
5 9 (5.00%) DV Cleared
6 6 (3.33%) MCP
7 4 (2.22%) CCAA
7 4 (2.22%) Citrix Certification
7 4 (2.22%) MCTS
7 4 (2.22%) Microsoft Certification
7 4 (2.22%) VMware Certified Professional (VCP)
8 2 (1.11%) CISSP
8 2 (1.11%) DBS Check
9 1 (0.56%) CRISC
9 1 (0.56%) CSSLP
9 1 (0.56%) Degree
9 1 (0.56%) ISACA
9 1 (0.56%) Master's Degree
9 1 (0.56%) SANS
Quality Assurance & Compliance
1 69 (38.33%) SLA
2 5 (2.78%) ISO/IEC 27001
2 5 (2.78%) RosettaNet
3 2 (1.11%) Cyber Essentials
3 2 (1.11%) Cyber Essentials PLUS
3 2 (1.11%) ISO 9001
3 2 (1.11%) ISO/IEC 20000
3 2 (1.11%) PCI DSS
3 2 (1.11%) QA
4 1 (0.56%) ISO/IEC 27005
System Software
1 21 (11.67%) Active Directory
2 9 (5.00%) Hyper-V
2 9 (5.00%) NFS
2 9 (5.00%) VMware Infrastructure
3 5 (2.78%) Terminal Services
3 5 (2.78%) VMware ESXi
3 5 (2.78%) VMware Workstation
3 5 (2.78%) vSphere
4 2 (1.11%) Tivoli Workload Scheduler
Systems Management
1 15 (8.33%) SCCM
2 5 (2.78%) vCenter Server
3 2 (1.11%) Ansible
3 2 (1.11%) Oracle Enterprise Manager
3 2 (1.11%) Puppet
3 2 (1.11%) Tivoli
4 1 (0.56%) Host Intrusion Detection System
Vendors
1 79 (43.89%) Microsoft
2 51 (28.33%) HP
3 27 (15.00%) Oracle
4 18 (10.00%) Remedy
5 14 (7.78%) SAP
5 14 (7.78%) VMware
6 13 (7.22%) Cisco
7 11 (6.11%) Citrix
8 7 (3.89%) Juniper
8 7 (3.89%) WorldPay
9 5 (2.78%) Red Hat
9 5 (2.78%) Sun
10 4 (2.22%) SonicWALL
11 3 (1.67%) Google
12 2 (1.11%) Bomgar
12 2 (1.11%) IBM
12 2 (1.11%) NetApp
12 2 (1.11%) SolarWinds
13 1 (0.56%) Atlassian
13 1 (0.56%) Pega