Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
East of England > Suffolk
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 64 82 72
Rank change year-on-year +18 -10 +17
Permanent jobs citing Incident Management 13 6 14
As % of all permanent IT jobs advertised in Suffolk 2.26% 0.61% 1.55%
As % of the Processes & Methodologies category 2.58% 0.70% 1.79%
Number of salaries quoted 11 5 13
Suffolk median annual salary £26,500 £28,000 £62,500
Median salary % change year-on-year -5.36% -55.20% +66.67%
10th Percentile £25,000 £25,300 £46,500
90th Percentile £32,500 £30,000 £63,750
East of England median annual salary £37,500 £40,000 £40,000
% change year-on-year -6.25% - -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 504 862 782
As % of all permanent IT jobs advertised in Suffolk 87.80% 88.23% 86.79%
Number of salaries quoted 473 749 658
Suffolk median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% -
10th Percentile £25,000 £23,250 £23,500
90th Percentile £60,000 £60,000 £60,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.57%

Incident Management
Job Vacancy Trend in Suffolk

Job postings citing Incident Management as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Incident Management in Suffolk

Incident Management
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Suffolk.

Salary trend for Incident Management in Suffolk

Incident Management
Salary Histogram in Suffolk

The salary distribution of IT jobs citing Incident Management in Suffolk over the 6 months to 21 November 2017.

Salary histogram for Incident Management in Suffolk

Incident Management
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Suffolk region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds +27 8 £26,000 -7.14%
Ipswich +8 3 £30,000 +13.21%
Woodbridge - 1 £22,500 -
Incident Management
East of England

For the 6 months to 21 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for Incident Management.

1 11 (84.62%) SQL
2 10 (76.92%) Analytical Skills
3 9 (69.23%) ITIL
3 9 (69.23%) SLA
3 9 (69.23%) Problem Management
4 6 (46.15%) Microsoft
4 6 (46.15%) CRM
5 5 (38.46%) Java
5 5 (38.46%) PL/SQL
5 5 (38.46%) Trend Analysis
6 4 (30.77%) ITIL V3
6 4 (30.77%) Root Cause Analysis
7 3 (23.08%) Oracle
7 3 (23.08%) SQL Server
7 3 (23.08%) Linux
8 2 (15.38%) Dynamics CRM
8 2 (15.38%) Computer Science
8 2 (15.38%) QA
8 2 (15.38%) Oracle CRM
8 2 (15.38%) Replication
8 2 (15.38%) Unix
8 2 (15.38%) SharePoint
8 2 (15.38%) Toad
8 2 (15.38%) SSL
8 2 (15.38%) T-SQL
8 2 (15.38%) .NET
8 2 (15.38%) C#
8 2 (15.38%) BizTalk Server
8 2 (15.38%) SQLPlus
9 1 (7.69%) Bash Shell

Incident Management
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) BizTalk Server
1 2 (15.38%) SharePoint
2 1 (7.69%) Confluence
Applications
1 1 (7.69%) Microsoft Office
Business Applications
1 2 (15.38%) Dynamics CRM
1 2 (15.38%) Oracle CRM
Communications & Networking
1 2 (15.38%) SSL
2 1 (7.69%) VoIP
Database & Business Intelligence
1 3 (23.08%) SQL Server
2 2 (15.38%) SQLPlus
3 1 (7.69%) SQL Server Integration Services
3 1 (7.69%) SQL Server Reporting Services
Development Applications
1 2 (15.38%) Toad
2 1 (7.69%) JIRA
General
1 1 (7.69%) Billing
1 1 (7.69%) Finance
1 1 (7.69%) Local Government
1 1 (7.69%) Telecoms
Job Titles
1 7 (53.85%) Applications Support
2 6 (46.15%) Analyst
3 4 (30.77%) Support Analyst
4 3 (23.08%) Applications Specialist
4 3 (23.08%) Applications Support Specialist
4 3 (23.08%) Support Specialist
5 2 (15.38%) Applications Engineer
5 2 (15.38%) Applications Support Analyst
5 2 (15.38%) Applications Support Engineer
5 2 (15.38%) Linux Support
5 2 (15.38%) Problem Analyst
5 2 (15.38%) SQL Analyst
5 2 (15.38%) SQL Support Analyst
5 2 (15.38%) Support Engineer
5 2 (15.38%) Unix Support
6 1 (7.69%) CRM Specialist
6 1 (7.69%) Oracle Specialist
6 1 (7.69%) Senior Applications Support
6 1 (7.69%) Service Desk Support
6 1 (7.69%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 2 (15.38%) .NET
Miscellaneous
1 10 (76.92%) Analytical Skills
2 2 (15.38%) Computer Science
2 2 (15.38%) Replication
3 1 (7.69%) Management Information System
Operating Systems
1 3 (23.08%) Linux
2 2 (15.38%) Unix
Processes & Methodologies
1 9 (69.23%) ITIL
1 9 (69.23%) Problem Management
2 6 (46.15%) CRM
3 5 (38.46%) Trend Analysis
4 4 (30.77%) ITIL V3
4 4 (30.77%) Root Cause Analysis
5 1 (7.69%) Agile Software Development
5 1 (7.69%) Change Management
5 1 (7.69%) Data Security
5 1 (7.69%) DevOps
5 1 (7.69%) Process Management
5 1 (7.69%) Release Management
5 1 (7.69%) Service Delivery
5 1 (7.69%) Service Management
5 1 (7.69%) TDD
5 1 (7.69%) Test Planning
5 1 (7.69%) User Stories
5 1 (7.69%) V-Model
5 1 (7.69%) Waterfall
Programming Languages
1 11 (84.62%) SQL
2 5 (38.46%) Java
2 5 (38.46%) PL/SQL
3 2 (15.38%) C#
3 2 (15.38%) T-SQL
4 1 (7.69%) Bash Shell
4 1 (7.69%) C
4 1 (7.69%) JavaScript
4 1 (7.69%) PHP
4 1 (7.69%) PowerShell
4 1 (7.69%) Python
Qualifications
1 1 (7.69%) CCNA
1 1 (7.69%) Cisco Certification
1 1 (7.69%) DV Cleared
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 9 (69.23%) SLA
2 2 (15.38%) QA
Vendors
1 6 (46.15%) Microsoft
2 3 (23.08%) Oracle
3 1 (7.69%) Atlassian
3 1 (7.69%) Cisco
3 1 (7.69%) HP