The median annual salary for a Service Desk Analyst was - in advertised job vacancies in Suffolk during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
East of England / Suffolk
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank - 57 -
Permanent jobs requiring a Service Desk Analyst 0 8 0
As % of all permanent IT jobs advertised in Suffolk - 1.45% -
As % of the Job Titles category - 1.48% -
Number of salaries quoted 0 8 0
Median salary - £19,000 -
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Suffolk. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Suffolk
Permanent job vacancies with a job title containing a recognized job role 393 541 659
As % of all permanent IT job vacancies advertised in Suffolk 98.50% 97.83% 98.36%
Number of salaries quoted 365 506 613
Median salary £40,000 £36,000 £32,500
Median salary % change year-on-year +11.11% +10.76%  
90% offered a salary of more than £25,000 £25,000 £22,000
10% offered a salary of more than £52,500 £49,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Suffolk

The job posting trend of jobs advertised in Suffolk that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Suffolk

Service Desk Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Suffolk.

Salary trend for Service Desk Analyst in Suffolk

Service Desk Analyst Skill Set
Top 27 Co-occurring IT Skills in Suffolk

For the 6 months to 25 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring Service Desk Analyst in the job title.

1 6 (85.71%) Microsoft
1 6 (85.71%) ITIL
2 5 (71.43%) Office 365
2 5 (71.43%) Windows
2 5 (71.43%) Active Directory
2 5 (71.43%) SCCM
2 5 (71.43%) Mobile Device Management
3 4 (57.14%) Microsoft Office
4 3 (42.86%) Apple
4 3 (42.86%) Windows Phone
5 2 (28.57%) SLA
5 2 (28.57%) Android
5 2 (28.57%) Apple iOS
5 2 (28.57%) ITIL V3
5 2 (28.57%) Retail
6 1 (14.29%) Business Analysis
6 1 (14.29%) Software Testing
6 1 (14.29%) Dynamics CRM
6 1 (14.29%) Incident Management
6 1 (14.29%) Service Management
6 1 (14.29%) C#
6 1 (14.29%) SQL
6 1 (14.29%) .NET
6 1 (14.29%) CRM
6 1 (14.29%) SharePoint
6 1 (14.29%) BizTalk Server
6 1 (14.29%) Enterprise Software

Service Desk Analyst Skill Set
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) BizTalk Server
1 1 (14.29%) SharePoint
Applications
1 4 (57.14%) Microsoft Office
Business Applications
1 1 (14.29%) Dynamics CRM
Cloud Services
1 5 (71.43%) Office 365
General
1 2 (28.57%) Retail
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
Miscellaneous
1 1 (14.29%) Enterprise Software
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Windows Phone
3 2 (28.57%) Android
3 2 (28.57%) Apple iOS
Processes & Methodologies
1 6 (85.71%) ITIL
2 5 (71.43%) Mobile Device Management
3 2 (28.57%) ITIL V3
4 1 (14.29%) Business Analysis
4 1 (14.29%) CRM
4 1 (14.29%) Incident Management
4 1 (14.29%) Service Management
4 1 (14.29%) Software Testing
Programming Languages
1 1 (14.29%) C#
1 1 (14.29%) SQL
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 5 (71.43%) Active Directory
Systems Management
1 5 (71.43%) SCCM
Vendors
1 6 (85.71%) Microsoft
2 3 (42.86%) Apple