Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Suffolk
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 23 44 31
Rank change year-on-year +21 -13 +23
Permanent jobs citing ITIL 55 41 55
As % of all permanent IT jobs advertised in Suffolk 9.67% 4.24% 6.04%
As % of the Processes & Methodologies category 11.00% 4.81% 6.96%
Number of salaries quoted 52 40 41
Suffolk median annual salary £29,500 £37,500 £40,000
Median salary % change year-on-year -21.33% -6.25% +23.08%
10th Percentile £19,500 £21,250 £21,250
90th Percentile £48,000 £55,000 £65,000
East of England median annual salary £45,000 £42,975 £42,500
% change year-on-year +4.71% +1.12% +3.66%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 500 853 790
As % of all permanent IT jobs advertised in Suffolk 87.87% 88.21% 86.81%
Number of salaries quoted 469 743 666
Suffolk median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% -
10th Percentile £25,000 £23,250 £23,500
90th Percentile £60,000 £60,000 £60,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

ITIL
Job Vacancy Trend in Suffolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for ITIL in Suffolk

ITIL
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Suffolk.

Salary trend for ITIL in Suffolk

ITIL
Salary Histogram in Suffolk

The salary distribution of IT jobs citing ITIL in Suffolk over the 6 months to 20 November 2017.

Salary histogram for ITIL in Suffolk

ITIL
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Suffolk region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +24 27 £40,000 +14.29%
Bury St Edmunds +19 18 £26,000 -30.67%
Stowmarket - 5 £21,000 -
ITIL
East of England

For the 6 months to 20 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for ITIL.

1 24 (43.64%) SQL
2 19 (34.55%) Analytical Skills
3 18 (32.73%) SLA
4 15 (27.27%) Microsoft
5 14 (25.45%) Oracle
5 14 (25.45%) CRM
5 14 (25.45%) Problem Management
6 13 (23.64%) Computer Science
6 13 (23.64%) Java
7 12 (21.82%) Service Management
8 11 (20.00%) ITIL Certification
9 10 (18.18%) Service Delivery
9 10 (18.18%) Agile Software Development
9 10 (18.18%) ITIL V3
10 9 (16.36%) Incident Management
10 9 (16.36%) Finance
11 8 (14.55%) Stakeholder Management
11 8 (14.55%) Retail
11 8 (14.55%) Linux
12 7 (12.73%) Windows
12 7 (12.73%) Degree
12 7 (12.73%) Security Cleared
13 6 (10.91%) Root Cause Analysis
13 6 (10.91%) SDLC
13 6 (10.91%) Software Engineering
13 6 (10.91%) Business Analysis
13 6 (10.91%) ITSM
13 6 (10.91%) ISEB
13 6 (10.91%) Change Management
13 6 (10.91%) PL/SQL

ITIL
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.09%) SharePoint
2 2 (3.64%) BizTalk Server
3 1 (1.82%) Confluence
Applications
1 5 (9.09%) Microsoft Office
2 4 (7.27%) Microsoft Excel
2 4 (7.27%) MS Visio
Business Applications
1 5 (9.09%) Dynamics CRM
2 3 (5.45%) Dynamics NAV
3 2 (3.64%) Oracle CRM
Cloud Services
1 4 (7.27%) Amazon AWS
1 4 (7.27%) Microsoft Azure
2 1 (1.82%) AWS CloudFormation
2 1 (1.82%) Google Cloud Platform
2 1 (1.82%) Office 365
2 1 (1.82%) Serverless
Communications & Networking
1 4 (7.27%) DHCP
1 4 (7.27%) DNS
1 4 (7.27%) TCP/IP
2 3 (5.45%) VLAN
3 2 (3.64%) SAN
4 1 (1.82%) Firewall
4 1 (1.82%) Reverse Proxy
4 1 (1.82%) VPN
Database & Business Intelligence
1 5 (9.09%) SQL Server
2 3 (5.45%) Data Warehouse
3 2 (3.64%) NoSQL
3 2 (3.64%) Relational Database
3 2 (3.64%) SQL Server Integration Services
3 2 (3.64%) SQL Server Reporting Services
3 2 (3.64%) SQLPlus
4 1 (1.82%) Big Data
4 1 (1.82%) Biml
4 1 (1.82%) Business Intelligence Development Studio
4 1 (1.82%) MySQL
4 1 (1.82%) Oracle Database
4 1 (1.82%) PostgreSQL
4 1 (1.82%) RDBMS
4 1 (1.82%) SQL Server 2008
4 1 (1.82%) SQL Server 2012
4 1 (1.82%) SQL Server 2014
4 1 (1.82%) SQL Server Analysis Services
Development Applications
1 2 (3.64%) Toad
2 1 (1.82%) Git (software)
2 1 (1.82%) Jenkins
2 1 (1.82%) JIRA
2 1 (1.82%) SQL Server Management Studio (SSMS)
2 1 (1.82%) Visual Studio
General
1 9 (16.36%) Finance
2 8 (14.55%) Retail
3 1 (1.82%) Billing
3 1 (1.82%) Games
Job Titles
1 25 (45.45%) Analyst
2 14 (25.45%) Applications Support
3 13 (23.64%) Support Analyst
4 11 (20.00%) Applications Support Analyst
5 7 (12.73%) Business Analyst
5 7 (12.73%) Support Engineer
6 6 (10.91%) Service Manager
7 5 (9.09%) Delivery Manager
7 5 (9.09%) Graduate
7 5 (9.09%) Graduate Support Engineer
7 5 (9.09%) IT Manager
7 5 (9.09%) Problem Analyst
7 5 (9.09%) Services Delivery Manager
7 5 (9.09%) Software Support Engineer
8 4 (7.27%) Client Services Manager
8 4 (7.27%) Global Services Delivery Manager
8 4 (7.27%) IT Services Delivery Manager
8 4 (7.27%) IT Services Manager
9 3 (5.45%) 1st Line Support
9 3 (5.45%) IT Support Technician
Libraries, Frameworks & Software Standards
1 5 (9.09%) .NET
2 1 (1.82%) Web Services
Miscellaneous
1 19 (34.55%) Analytical Skills
2 13 (23.64%) Computer Science
3 3 (5.45%) Replication
4 1 (1.82%) Cloud Native
4 1 (1.82%) Clustering
4 1 (1.82%) Linux Command Line
4 1 (1.82%) Management Information System
4 1 (1.82%) Smart Meter
Operating Systems
1 8 (14.55%) Linux
2 7 (12.73%) Windows
3 6 (10.91%) Unix
4 1 (1.82%) Windows Server
Processes & Methodologies
1 14 (25.45%) CRM
1 14 (25.45%) Problem Management
2 12 (21.82%) Service Management
3 10 (18.18%) Agile Software Development
3 10 (18.18%) ITIL V3
3 10 (18.18%) Service Delivery
4 9 (16.36%) Incident Management
5 8 (14.55%) Stakeholder Management
6 6 (10.91%) Business Analysis
6 6 (10.91%) Change Management
6 6 (10.91%) ITSM
6 6 (10.91%) Root Cause Analysis
6 6 (10.91%) SDLC
6 6 (10.91%) Software Engineering
7 5 (9.09%) Mentoring
8 4 (7.27%) Network Monitoring
8 4 (7.27%) People Management
8 4 (7.27%) Release Management
8 4 (7.27%) Trend Analysis
8 4 (7.27%) Workflow Analysis
Programming Languages
1 24 (43.64%) SQL
2 13 (23.64%) Java
3 6 (10.91%) PL/SQL
4 5 (9.09%) C#
4 5 (9.09%) T-SQL
5 2 (3.64%) Bash Shell
5 2 (3.64%) PowerShell
5 2 (3.64%) Python
6 1 (1.82%) C
6 1 (1.82%) JavaScript
6 1 (1.82%) PHP
6 1 (1.82%) Ruby
6 1 (1.82%) Shell Script
Qualifications
1 11 (20.00%) ITIL Certification
2 7 (12.73%) Degree
2 7 (12.73%) Security Cleared
3 6 (10.91%) ISEB
4 2 (3.64%) ITIL Foundation Certificate
4 2 (3.64%) Microsoft Certification
4 2 (3.64%) PRINCE2 Practitioner
5 1 (1.82%) APMP
5 1 (1.82%) CCNA
5 1 (1.82%) CCNP
5 1 (1.82%) Cisco Certification
5 1 (1.82%) Computer Science Degree
5 1 (1.82%) DV Cleared
5 1 (1.82%) MCSE
Quality Assurance & Compliance
1 18 (32.73%) SLA
2 3 (5.45%) QA
3 1 (1.82%) Data Quality
3 1 (1.82%) GCP
System Software
1 5 (9.09%) Active Directory
2 2 (3.64%) Hyper-V
2 2 (3.64%) VMware Infrastructure
3 1 (1.82%) Docker
3 1 (1.82%) KVM
3 1 (1.82%) VMware ESXi
Systems Management
1 1 (1.82%) Ansible
1 1 (1.82%) Failover Clustering
1 1 (1.82%) Kubernetes
1 1 (1.82%) Opscode Chef
1 1 (1.82%) Perfmon
1 1 (1.82%) Puppet
1 1 (1.82%) SCCM
Vendors
1 15 (27.27%) Microsoft
2 14 (25.45%) Oracle
3 3 (5.45%) ServiceNow
4 2 (3.64%) VMware
5 1 (1.82%) Atlassian
5 1 (1.82%) Cisco
5 1 (1.82%) HP