Period
to 24 November 2017

The median annual salary for a Support Engineer was £22,125 in advertised job vacancies in Suffolk during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
East of England > Suffolk
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 59 72 44
Rank change year-on-year +13 -28 +13
Permanent jobs requiring a Support Engineer 16 19 41
As % of all permanent IT jobs advertised in Suffolk 2.85% 1.94% 4.55%
As % of the Job Titles category 2.89% 1.95% 4.66%
Number of salaries quoted 12 20 41
Suffolk median annual salary £22,125 £28,000 £27,500
Median salary % change year-on-year -20.98% +1.82% +10.00%
10th Percentile £19,500 £19,400 £23,000
90th Percentile £27,000 £48,750 £34,500
East of England median annual salary £27,500 £30,000 £30,000
% change year-on-year -8.33% - -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Suffolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Suffolk
Permanent vacancies in Suffolk with a recognized job title 554 972 879
% of permanent IT jobs with a recognized job title 98.58% 99.08% 97.56%
Number of salaries quoted 521 849 759
Suffolk median annual salary £40,000 £35,000 £39,000
Median salary % change year-on-year +14.29% -10.26% -2.50%
10th Percentile £23,250 £22,750 £23,000
90th Percentile £58,750 £57,500 £59,680
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

Support Engineer
Job Vacancy Trend in Suffolk

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Support Engineer in Suffolk

Support Engineer
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Suffolk.

Salary trend for Support Engineer in Suffolk

Support Engineer
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Suffolk region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +5 7 £27,000 -3.57%
Stowmarket - 5 £21,000 -
Bury St Edmunds +25 3 £26,000 -13.33%
Newmarket +5 1 £23,250 -32.61%
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Suffolk

For the 6 months to 24 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring Support Engineer in the job title.

1 9 (56.25%) SQL
1 9 (56.25%) Analytical Skills
2 8 (50.00%) Windows
3 7 (43.75%) Oracle
3 7 (43.75%) ITIL
4 5 (31.25%) Software Engineering
4 5 (31.25%) Degree
4 5 (31.25%) Computer Science
4 5 (31.25%) Unix
4 5 (31.25%) Linux
4 5 (31.25%) ISEB
5 4 (25.00%) Microsoft
5 4 (25.00%) Active Directory
5 4 (25.00%) Microsoft Office
6 3 (18.75%) Fat Client
6 3 (18.75%) Intel
6 3 (18.75%) Thin Client
6 3 (18.75%) Office 365
7 2 (12.50%) Windows 7
7 2 (12.50%) Microsoft Azure
7 2 (12.50%) Amazon AWS
7 2 (12.50%) Trend Analysis
7 2 (12.50%) ITIL V3
7 2 (12.50%) Root Cause Analysis
7 2 (12.50%) Windows Server
7 2 (12.50%) Firewall
7 2 (12.50%) Project Management
7 2 (12.50%) NetApp
7 2 (12.50%) MS Exchange
7 2 (12.50%) VoIP

Support Engineer Skill Set
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) MS Exchange
Applications
1 4 (25.00%) Microsoft Office
Business Applications
1 2 (12.50%) Oracle CRM
2 1 (6.25%) Maximo
Cloud Services
1 3 (18.75%) Office 365
2 2 (12.50%) Amazon AWS
2 2 (12.50%) Microsoft Azure
Communications & Networking
1 2 (12.50%) DHCP
1 2 (12.50%) DNS
1 2 (12.50%) Firewall
1 2 (12.50%) VoIP
2 1 (6.25%) Wi-Fi
Database & Business Intelligence
1 2 (12.50%) SQL Server
General
1 2 (12.50%) Games
Miscellaneous
1 9 (56.25%) Analytical Skills
2 5 (31.25%) Computer Science
3 3 (18.75%) Fat Client
3 3 (18.75%) Thin Client
4 1 (6.25%) CCTV
4 1 (6.25%) Driving Licence
Operating Systems
1 8 (50.00%) Windows
2 5 (31.25%) Linux
2 5 (31.25%) Unix
3 2 (12.50%) Windows 7
3 2 (12.50%) Windows Server
4 1 (6.25%) Windows 10
4 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 7 (43.75%) ITIL
2 5 (31.25%) Software Engineering
3 2 (12.50%) CRM
3 2 (12.50%) Incident Management
3 2 (12.50%) ITIL V3
3 2 (12.50%) Problem Management
3 2 (12.50%) Project Management
3 2 (12.50%) Root Cause Analysis
3 2 (12.50%) Trend Analysis
4 1 (6.25%) Asset Management
4 1 (6.25%) CAFM
4 1 (6.25%) Cybersecurity
4 1 (6.25%) ERP
4 1 (6.25%) Patch Management
4 1 (6.25%) Software Licensing
Programming Languages
1 9 (56.25%) SQL
2 2 (12.50%) Java
2 2 (12.50%) PL/SQL
Qualifications
1 5 (31.25%) Degree
1 5 (31.25%) ISEB
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 4 (25.00%) Active Directory
2 2 (12.50%) VMware Infrastructure
Vendors
1 7 (43.75%) Oracle
2 4 (25.00%) Microsoft
3 3 (18.75%) Intel
4 2 (12.50%) NetApp
4 2 (12.50%) VMware