Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 14 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Oct 2026
Same period 2025 Same period 2024
Rank 35 49 85
Rank change year-on-year +14 +36 -30
Permanent jobs requiring a Support Engineer 299 153 98
As % of all permanent jobs in the East of England 3.55% 4.62% 2.33%
As % of the Job Titles category 3.86% 5.02% 2.46%
Number of salaries quoted 272 140 83
10th Percentile £27,500 £28,500 £24,600
25th Percentile £31,000 £31,250 £27,125
Median annual salary (50th Percentile) £35,000 £39,000 £33,000
Median % change year-on-year -10.26% +18.18% -2.94%
75th Percentile £40,000 £46,250 £40,000
90th Percentile £44,900 £48,750 £50,000
England median annual salary £36,250 £37,500 £35,000
% change year-on-year -3.33% +7.14% -

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 7,755 3,049 3,991
% of permanent jobs with a recognized job title 92.01% 92.00% 94.84%
Number of salaries quoted 5,525 1,734 2,092
10th Percentile £30,000 £27,000 £28,000
25th Percentile £36,250 £31,250 £38,000
Median annual salary (50th Percentile) £52,222 £45,000 £50,000
Median % change year-on-year +16.05% -10.00% -4.76%
75th Percentile £68,750 £60,000 £67,500
90th Percentile £85,000 £75,000 £83,750
England median annual salary £59,500 £55,000 £56,525
% change year-on-year +8.18% -2.70% -5.79%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 14 October 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 14 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +6 92 £37,500 -11.76% 10
Essex +6 75 £35,000 -22.22% 8
Suffolk +39 37 £35,000 -38.60% 6
Bedfordshire -13 36 £30,500 -12.86% 4
Cambridgeshire -34 36 £32,750 -6.43% 8
Norfolk - 28 £42,500 - 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 14 October 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 142 (47.49%) Microsoft 365
2 139 (46.49%) Microsoft
3 121 (40.47%) Windows
4 77 (25.75%) Active Directory
4 77 (25.75%) Problem-Solving
5 75 (25.08%) Azure
6 72 (24.08%) Customer Service
7 54 (18.06%) Entra ID
7 54 (18.06%) SharePoint
7 54 (18.06%) Windows Server
8 42 (14.05%) Microsoft Intune
9 37 (12.37%) Microsoft Exchange
10 35 (11.71%) DNS
11 33 (11.04%) Degree
11 33 (11.04%) Firewall
12 30 (10.03%) DHCP
12 30 (10.03%) OneDrive
13 27 (9.03%) TCP/IP
13 27 (9.03%) VPN
13 27 (9.03%) Windows 10
14 25 (8.36%) Hyper-V
15 22 (7.36%) Continuous Improvement
15 22 (7.36%) Cybersecurity
16 21 (7.02%) Infrastructure Engineering
17 20 (6.69%) Wireless
18 18 (6.02%) Service Delivery
19 16 (5.35%) Cloud Security
19 16 (5.35%) Migration
19 16 (5.35%) Remote Monitoring and Management
20 15 (5.02%) VMware

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 54 (18.06%) SharePoint
2 37 (12.37%) Microsoft Exchange
3 7 (2.34%) IIS
4 4 (1.34%) Exchange Server 2007
4 4 (1.34%) Exchange Server 2010
4 4 (1.34%) Exchange Server 2013
Applications
1 14 (4.68%) Microsoft Office
2 6 (2.01%) Microsoft Excel
3 1 (0.33%) Microsoft PowerPoint
Business Applications
1 1 (0.33%) Sage X3
Cloud Services
1 142 (47.49%) Microsoft 365
2 75 (25.08%) Azure
3 54 (18.06%) Entra ID
4 30 (10.03%) OneDrive
5 11 (3.68%) Dynamics 365
5 11 (3.68%) Power Platform
6 5 (1.67%) Google Workspace
7 4 (1.34%) AWS
8 3 (1.00%) Cloudflare
8 3 (1.00%) Nutanix
8 3 (1.00%) Power Automate
9 1 (0.33%) SaaS
Communications & Networking
1 35 (11.71%) DNS
2 33 (11.04%) Firewall
3 30 (10.03%) DHCP
4 27 (9.03%) TCP/IP
4 27 (9.03%) VPN
5 20 (6.69%) Wireless
6 14 (4.68%) Wi-Fi
7 13 (4.35%) VoIP
8 8 (2.68%) PBX
9 6 (2.01%) VLAN
10 5 (1.67%) LAN
10 5 (1.67%) Remote Desktop
11 4 (1.34%) WAN
12 3 (1.00%) Intranet
12 3 (1.00%) Network Security
13 2 (0.67%) Internet
14 1 (0.33%) Broadband
14 1 (0.33%) Cisco ISE
14 1 (0.33%) IP Telephony
14 1 (0.33%) L2TP
Database & Business Intelligence
1 3 (1.00%) SQL Server
2 1 (0.33%) Amazon RDS
2 1 (0.33%) Crystal Reports
General
1 113 (37.79%) Social Skills
2 28 (9.36%) Legal
3 19 (6.35%) Manufacturing
4 15 (5.02%) Telecoms
5 14 (4.68%) Retail
6 10 (3.34%) Electronics
7 9 (3.01%) Analytical Skills
7 9 (3.01%) Finance
8 7 (2.34%) Aerospace
8 7 (2.34%) Public Sector
9 4 (1.34%) Games
9 4 (1.34%) Organisational Skills
10 3 (1.00%) Automotive
10 3 (1.00%) Aviation
10 3 (1.00%) Marketing
10 3 (1.00%) Presentation Skills
11 2 (0.67%) Law
11 2 (0.67%) Local Government
12 1 (0.33%) Military
12 1 (0.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.33%) EDI
1 1 (0.33%) Web Services
Miscellaneous
1 51 (17.06%) Driving Licence
2 30 (10.03%) Onboarding
3 16 (5.35%) CCTV
4 10 (3.34%) Acoustics
5 8 (2.68%) Data Centre
5 8 (2.68%) Self-Motivation
6 5 (1.67%) iPhone
6 5 (1.67%) Renewable Energy
7 4 (1.34%) Clustering
7 4 (1.34%) Mobile App
8 2 (0.67%) Hybrid Cloud
8 2 (0.67%) IoT
8 2 (0.67%) Operational Technology
9 1 (0.33%) CMDB
9 1 (0.33%) FMCG
Operating Systems
1 121 (40.47%) Windows
2 54 (18.06%) Windows Server
3 27 (9.03%) Windows 10
4 10 (3.34%) Android
4 10 (3.34%) Apple iOS
4 10 (3.34%) Linux
5 9 (3.01%) Windows Server 2019
6 6 (2.01%) macOS
6 6 (2.01%) Windows Server 2016
7 5 (1.67%) Windows 7
8 4 (1.34%) Windows 8
8 4 (1.34%) Windows Server 2012
Processes & Methodologies
1 77 (25.75%) Problem-Solving
2 72 (24.08%) Customer Service
3 22 (7.36%) Continuous Improvement
3 22 (7.36%) Cybersecurity
4 21 (7.02%) Infrastructure Engineering
5 18 (6.02%) Service Delivery
6 16 (5.35%) Cloud Security
6 16 (5.35%) Migration
6 16 (5.35%) Remote Monitoring and Management
7 14 (4.68%) Service Management
8 12 (4.01%) Data Migration
8 12 (4.01%) Vulnerability Remediation
9 11 (3.68%) Collaborative Working
10 10 (3.34%) Time Management
11 9 (3.01%) Presales
11 9 (3.01%) Root Cause Analysis
12 8 (2.68%) Customer Engagement
12 8 (2.68%) Mentoring
12 8 (2.68%) User Experience
13 7 (2.34%) Client Onboarding
Programming Languages
1 12 (4.01%) PowerShell
2 6 (2.01%) SQL
3 3 (1.00%) VB
Qualifications
1 33 (11.04%) Degree
2 13 (4.35%) Microsoft Certification
3 7 (2.34%) HNC
3 7 (2.34%) HND
4 5 (1.67%) Azure Certification
5 4 (1.34%) Computer Science Degree
6 3 (1.00%) DBS Check
6 3 (1.00%) ITIL Foundation Certificate
7 1 (0.33%) BPSS Clearance
7 1 (0.33%) HP APS
Quality Assurance & Compliance
1 10 (3.34%) GDPR
2 6 (2.01%) Cyber Essentials
2 6 (2.01%) ISO/IEC 27001
3 2 (0.67%) ISO 9001
4 1 (0.33%) Cyber Essentials PLUS
4 1 (0.33%) ISO/IEC 15288
4 1 (0.33%) PCI DSS
4 1 (0.33%) QA
System Software
1 77 (25.75%) Active Directory
2 25 (8.36%) Hyper-V
3 12 (4.01%) VMware Infrastructure
4 6 (2.01%) Firmware
5 4 (1.34%) Virtual Desktop
6 1 (0.33%) Terminal Server
Systems Management
1 42 (14.05%) Microsoft Intune
2 4 (1.34%) Failover Clustering
3 1 (0.33%) Nessus
Vendors
1 139 (46.49%) Microsoft
2 15 (5.02%) VMware
3 9 (3.01%) Apple
3 9 (3.01%) Cisco
4 8 (2.68%) Meraki
5 7 (2.34%) Ubiquiti
6 5 (1.67%) Google
7 2 (0.67%) Sage
7 2 (0.67%) Sophos
8 1 (0.33%) Citrix
8 1 (0.33%) ConnectWise
8 1 (0.33%) HP
8 1 (0.33%) Samsung
8 1 (0.33%) Tenable
8 1 (0.33%) Veeam