Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 16 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 39 101 61
Rank change year-on-year +62 -40 +45
Permanent jobs requiring a Support Engineer 193 84 72
As % of all permanent jobs in the East of England 4.71% 2.27% 3.79%
As % of the Job Titles category 5.26% 2.52% 3.98%
Number of salaries quoted 148 73 68
10th Percentile £26,175 £21,250 £26,000
25th Percentile £28,500 £26,000 £30,000
Median annual salary (50th Percentile) £35,000 £30,500 £34,000
Median % change year-on-year +14.75% -10.29% +4.62%
75th Percentile £43,750 £38,000 £38,750
90th Percentile £50,450 £43,750 £40,000
England median annual salary £36,500 £36,500 £35,000
% change year-on-year - +4.29% +6.06%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,666 3,332 1,807
% of permanent jobs with a recognized job title 89.46% 89.96% 95.11%
Number of salaries quoted 2,210 1,599 1,308
10th Percentile £27,500 £28,500 £26,250
25th Percentile £35,000 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,795 £55,000
Median % change year-on-year -5.29% -4.01% +4.76%
75th Percentile £65,000 £70,000 £69,250
90th Percentile £80,000 £83,750 £85,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 16 December 2025.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +51 70 £38,920 +11.20% 19
Cambridgeshire +41 48 £35,000 +16.67% 20
Bedfordshire +52 36 £35,000 +7.69% 2
Essex -2 30 £27,500 +22.22% 2
Norfolk +5 5 £35,000 +14.75% 2
Suffolk -16 4 £30,000 -17.81% 16
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 16 December 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 55 (28.50%) Microsoft
1 55 (28.50%) Windows
2 54 (27.98%) Problem-Solving
3 38 (19.69%) Active Directory
4 36 (18.65%) Microsoft 365
5 33 (17.10%) SLA
6 32 (16.58%) Entra ID
7 31 (16.06%) Azure
7 31 (16.06%) Windows Server
8 24 (12.44%) Customer Service
8 24 (12.44%) Security Cleared
9 21 (10.88%) Service Delivery
10 20 (10.36%) Android
10 20 (10.36%) Apple iOS
11 19 (9.84%) Apple
12 18 (9.33%) Firewall
12 18 (9.33%) SC Cleared
12 18 (9.33%) Service Management
12 18 (9.33%) VMware
13 17 (8.81%) PowerShell
14 16 (8.29%) Microsoft Exchange
14 16 (8.29%) Microsoft Intune
14 16 (8.29%) VMware Infrastructure
15 15 (7.77%) Configuration Management
15 15 (7.77%) Jamf Pro
15 15 (7.77%) Linux
15 15 (7.77%) Mobile Device Management
16 14 (7.25%) Microsoft Certification
17 13 (6.74%) CSS
17 13 (6.74%) Cybersecurity

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (8.29%) Microsoft Exchange
2 8 (4.15%) SharePoint
3 4 (2.07%) Oracle Workflow
4 2 (1.04%) Confluence
4 2 (1.04%) IIS
Applications
1 7 (3.63%) Microsoft Office
2 6 (3.11%) Microsoft Excel
3 5 (2.59%) Microsoft PowerPoint
4 1 (0.52%) Chatbot
Business Applications
1 4 (2.07%) NEC Housing
2 2 (1.04%) NetSuite
3 1 (0.52%) Remedy ITSM
Cloud Services
1 36 (18.65%) Microsoft 365
2 32 (16.58%) Entra ID
3 31 (16.06%) Azure
4 8 (4.15%) Cohesity
5 6 (3.11%) OneDrive
6 5 (2.59%) Power Platform
7 2 (1.04%) AWS
8 1 (0.52%) IaaS
8 1 (0.52%) PaaS
8 1 (0.52%) SaaS
Communications & Networking
1 18 (9.33%) Firewall
2 13 (6.74%) VPN
3 12 (6.22%) TCP/IP
4 9 (4.66%) DNS
4 9 (4.66%) SAN
5 8 (4.15%) DHCP
6 6 (3.11%) Wi-Fi
7 4 (2.07%) Remote Desktop
8 1 (0.52%) Fibre Channel
8 1 (0.52%) IMAP
8 1 (0.52%) IP Telephony
8 1 (0.52%) LAN
8 1 (0.52%) POP3
8 1 (0.52%) SMTP
8 1 (0.52%) VLAN
8 1 (0.52%) WAN
Database & Business Intelligence
1 6 (3.11%) SQL Server
2 5 (2.59%) Power BI
3 4 (2.07%) Amazon RDS
3 4 (2.07%) BusinessObjects
3 4 (2.07%) MS Access
3 4 (2.07%) SAP Data Services
4 3 (1.55%) PostgreSQL
Development Applications
1 4 (2.07%) Toad
2 2 (1.04%) JIRA
General
1 44 (22.80%) Social Skills
2 18 (9.33%) Marketing
3 15 (7.77%) Law
4 13 (6.74%) Manufacturing
5 8 (4.15%) Organisational Skills
6 7 (3.63%) Electronics
7 6 (3.11%) Analytical Skills
7 6 (3.11%) Public Sector
8 4 (2.07%) Finance
8 4 (2.07%) Italian Language
8 4 (2.07%) Local Government
8 4 (2.07%) Pharmaceutical
9 1 (0.52%) Advertising
9 1 (0.52%) Retail
9 1 (0.52%) Telecoms
Libraries, Frameworks & Software Standards
1 13 (6.74%) CSS
2 4 (2.07%) .NET
Miscellaneous
1 15 (7.77%) Self-Motivation
2 8 (4.15%) Driving Licence
3 7 (3.63%) CCTV
3 7 (3.63%) Wiki
4 6 (3.11%) Onboarding
5 5 (2.59%) FMCG
5 5 (2.59%) Home Automation
6 4 (2.07%) Data Centre
6 4 (2.07%) Embedded Systems
6 4 (2.07%) Robotics
6 4 (2.07%) Solar Panel
7 3 (1.55%) Enterprise Software
8 2 (1.04%) Replication
9 1 (0.52%) Cloud Native
9 1 (0.52%) Clustering
9 1 (0.52%) iPad
9 1 (0.52%) Linux Command Line
9 1 (0.52%) PKI
9 1 (0.52%) Public Cloud
Operating Systems
1 55 (28.50%) Windows
2 31 (16.06%) Windows Server
3 20 (10.36%) Android
3 20 (10.36%) Apple iOS
4 15 (7.77%) Linux
5 12 (6.22%) Unix
6 10 (5.18%) Debian
6 10 (5.18%) Windows Server 2019
7 8 (4.15%) Solaris
8 7 (3.63%) Red Hat Enterprise Linux
9 6 (3.11%) Windows 10
9 6 (3.11%) Windows Server 2016
10 3 (1.55%) Mac OS
Processes & Methodologies
1 54 (27.98%) Problem-Solving
2 24 (12.44%) Customer Service
3 21 (10.88%) Service Delivery
4 18 (9.33%) Service Management
5 15 (7.77%) Configuration Management
5 15 (7.77%) Mobile Device Management
6 13 (6.74%) Cybersecurity
7 11 (5.70%) Continuous Improvement
7 11 (5.70%) ITIL
8 10 (5.18%) Mentoring
8 10 (5.18%) Root Cause Analysis
9 9 (4.66%) CRM
9 9 (4.66%) Customer-Centricity
10 7 (3.63%) Business Intelligence
11 6 (3.11%) Task Automation
11 6 (3.11%) Zero Trust
12 5 (2.59%) Collaborative Working
12 5 (2.59%) Line Management
12 5 (2.59%) Proactive Maintenance
12 5 (2.59%) Proactive Monitoring
Programming Languages
1 17 (8.81%) PowerShell
2 13 (6.74%) SQL
3 9 (4.66%) Bash
4 8 (4.15%) Python
5 7 (3.63%) Korn
6 5 (2.59%) Shell Script
7 4 (2.07%) C#
7 4 (2.07%) C++
7 4 (2.07%) VB
8 1 (0.52%) Bicep
Qualifications
1 24 (12.44%) Security Cleared
2 18 (9.33%) SC Cleared
3 14 (7.25%) Microsoft Certification
4 8 (4.15%) Degree
5 5 (2.59%) HNC
5 5 (2.59%) NVQ Level 4
6 3 (1.55%) DBS Check
6 3 (1.55%) DV Cleared
7 2 (1.04%) A+ Certification
7 2 (1.04%) Computer Science Degree
8 1 (0.52%) CCNA
8 1 (0.52%) Cisco Certification
8 1 (0.52%) HND
8 1 (0.52%) ITIL Foundation Certificate
8 1 (0.52%) MCSE
Quality Assurance & Compliance
1 33 (17.10%) SLA
2 1 (0.52%) Cyber Essentials
2 1 (0.52%) GDPR
2 1 (0.52%) ISO/IEC 27001
System Software
1 38 (19.69%) Active Directory
2 16 (8.29%) VMware Infrastructure
3 6 (3.11%) Hyper-V
3 6 (3.11%) Virtual Desktop
4 1 (0.52%) Virtual Machines
Systems Management
1 16 (8.29%) Microsoft Intune
2 15 (7.77%) Jamf Pro
3 8 (4.15%) Ansible
4 4 (2.07%) Backup Exec
4 4 (2.07%) SCCM
5 1 (0.52%) Microsoft Clustering
5 1 (0.52%) NetBackup
5 1 (0.52%) Puppet
5 1 (0.52%) Terraform
5 1 (0.52%) WhatsUp Gold
Vendors
1 55 (28.50%) Microsoft
2 19 (9.84%) Apple
3 18 (9.33%) VMware
4 10 (5.18%) Samsung
5 8 (4.15%) NetApp
6 6 (3.11%) SAP
7 4 (2.07%) NEC
7 4 (2.07%) Oracle
7 4 (2.07%) Veeam
8 2 (1.04%) Salesforce
9 1 (0.52%) Cisco
9 1 (0.52%) CrowdStrike
9 1 (0.52%) Fortinet
9 1 (0.52%) HP
9 1 (0.52%) Palo Alto
9 1 (0.52%) Progress
9 1 (0.52%) Remedy
9 1 (0.52%) ServiceNow