Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 29 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Jul 2026
Same period 2025 Same period 2024
Rank 30 63 54
Rank change year-on-year +33 -9 -4
Permanent jobs requiring a Support Engineer 274 149 163
As % of all permanent jobs in the East of England 3.99% 4.30% 3.21%
As % of the Job Titles category 4.24% 4.62% 3.42%
Number of salaries quoted 253 139 151
10th Percentile £27,000 £26,250 £24,240
25th Percentile £30,000 £31,250 £26,250
Median annual salary (50th Percentile) £35,000 £37,500 £32,500
Median % change year-on-year -6.67% +15.38% -0.76%
75th Percentile £40,000 £44,500 £40,125
90th Percentile £52,500 £48,750 £47,500
England median annual salary £35,000 £37,500 £34,000
% change year-on-year -6.67% +10.29% -

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,459 3,228 4,773
% of permanent jobs with a recognized job title 94.15% 93.13% 94.07%
Number of salaries quoted 4,459 1,824 3,385
10th Percentile £30,000 £27,250 £26,250
25th Percentile £35,000 £33,125 £33,152
Median annual salary (50th Percentile) £50,000 £47,500 £49,500
Median % change year-on-year +5.26% -4.04% -5.71%
75th Percentile £67,500 £62,500 £65,000
90th Percentile £85,000 £75,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 29 July 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 29 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +15 74 £40,000 -5.88% 12
Essex +4 65 £35,000 -22.22% 7
Cambridgeshire +1 62 £32,500 -7.14% 2
Suffolk +40 40 £35,000 -6.67% 5
Norfolk -8 25 £35,000 +7.58% 4
Bedfordshire -5 14 £30,000 -14.29% 11
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 29 July 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 109 (39.78%) Microsoft
2 107 (39.05%) Microsoft 365
3 91 (33.21%) Windows
4 67 (24.45%) Active Directory
5 60 (21.90%) Problem-Solving
6 53 (19.34%) Windows Server
7 48 (17.52%) Customer Service
8 43 (15.69%) SharePoint
9 42 (15.33%) Azure
10 40 (14.60%) Entra ID
11 34 (12.41%) Microsoft Exchange
12 30 (10.95%) Firewall
12 30 (10.95%) Hyper-V
13 28 (10.22%) Windows 10
14 23 (8.39%) Cybersecurity
14 23 (8.39%) Infrastructure Engineering
14 23 (8.39%) VPN
15 22 (8.03%) DNS
16 21 (7.66%) Microsoft Intune
17 20 (7.30%) Remote Monitoring and Management
17 20 (7.30%) Service Delivery
18 18 (6.57%) VMware
19 17 (6.20%) Degree
19 17 (6.20%) DHCP
20 15 (5.47%) VMware Infrastructure
21 14 (5.11%) Wireless
22 13 (4.74%) Wi-Fi
23 12 (4.38%) Continuous Improvement
23 12 (4.38%) Microsoft Certification
23 12 (4.38%) OneDrive

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 43 (15.69%) SharePoint
2 34 (12.41%) Microsoft Exchange
3 4 (1.46%) Exchange Server 2007
3 4 (1.46%) Exchange Server 2010
3 4 (1.46%) Exchange Server 2013
3 4 (1.46%) IIS
Applications
1 9 (3.28%) Microsoft Office
2 6 (2.19%) Microsoft Excel
3 1 (0.36%) Microsoft PowerPoint
Business Applications
1 3 (1.09%) Dynamics NAV
2 1 (0.36%) Sage X3
Cloud Services
1 107 (39.05%) Microsoft 365
2 42 (15.33%) Azure
3 40 (14.60%) Entra ID
4 12 (4.38%) OneDrive
5 5 (1.82%) AWS
5 5 (1.82%) Google Workspace
6 4 (1.46%) Nutanix
7 3 (1.09%) Cloudflare
7 3 (1.09%) Dynamics 365
7 3 (1.09%) Power Platform
8 1 (0.36%) Amazon CloudWatch
8 1 (0.36%) Amazon S3
8 1 (0.36%) Amazon SQS
8 1 (0.36%) AWS Lambda
8 1 (0.36%) SaaS
8 1 (0.36%) Serverless
8 1 (0.36%) Virtual Private Cloud
Communications & Networking
1 30 (10.95%) Firewall
2 23 (8.39%) VPN
3 22 (8.03%) DNS
4 17 (6.20%) DHCP
5 14 (5.11%) Wireless
6 13 (4.74%) Wi-Fi
7 12 (4.38%) VoIP
8 11 (4.01%) TCP/IP
9 8 (2.92%) LAN
9 8 (2.92%) WAN
10 3 (1.09%) VLAN
11 2 (0.73%) Internet
11 2 (0.73%) L2TP
11 2 (0.73%) OpenVPN
11 2 (0.73%) WLAN
12 1 (0.36%) Broadband
12 1 (0.36%) Network Security
12 1 (0.36%) Remote Desktop
Database & Business Intelligence
1 3 (1.09%) SQL Server
2 2 (0.73%) Amazon RDS
3 1 (0.36%) Crystal Reports
3 1 (0.36%) PostgreSQL
General
1 79 (28.83%) Social Skills
2 21 (7.66%) Telecoms
3 20 (7.30%) Legal
4 14 (5.11%) Retail
5 12 (4.38%) Electronics
6 11 (4.01%) Finance
6 11 (4.01%) Public Sector
7 10 (3.65%) Analytical Skills
7 10 (3.65%) Manufacturing
8 6 (2.19%) Marketing
9 2 (0.73%) Local Government
9 2 (0.73%) Presentation Skills
10 1 (0.36%) Aerospace
10 1 (0.36%) Automotive
10 1 (0.36%) Law
Libraries, Frameworks & Software Standards
1 2 (0.73%) Web Services
2 1 (0.36%) EDI
2 1 (0.36%) JSON
Miscellaneous
1 47 (17.15%) Driving Licence
2 14 (5.11%) Onboarding
2 14 (5.11%) Self-Motivation
3 8 (2.92%) CCTV
4 6 (2.19%) Acoustics
5 5 (1.82%) Data Centre
5 5 (1.82%) iPhone
6 4 (1.46%) Clustering
6 4 (1.46%) NHS
7 3 (1.09%) Robotics
8 2 (0.73%) Hybrid Cloud
9 1 (0.36%) FMCG
9 1 (0.36%) Low-Code
9 1 (0.36%) Product Ownership
Operating Systems
1 91 (33.21%) Windows
2 53 (19.34%) Windows Server
3 28 (10.22%) Windows 10
4 11 (4.01%) Android
5 10 (3.65%) Linux
5 10 (3.65%) Windows Server 2019
6 7 (2.55%) Apple iOS
6 7 (2.55%) Windows Server 2016
7 6 (2.19%) Mac OS
8 5 (1.82%) Windows 7
9 4 (1.46%) Windows 8
9 4 (1.46%) Windows Server 2012
Processes & Methodologies
1 60 (21.90%) Problem-Solving
2 48 (17.52%) Customer Service
3 23 (8.39%) Cybersecurity
3 23 (8.39%) Infrastructure Engineering
4 20 (7.30%) Remote Monitoring and Management
4 20 (7.30%) Service Delivery
5 12 (4.38%) Continuous Improvement
6 11 (4.01%) Virtual Environments
7 10 (3.65%) Migration
8 8 (2.92%) AI
8 8 (2.92%) Cloud Security
8 8 (2.92%) Collaborative Working
8 8 (2.92%) Incident Management
8 8 (2.92%) Mentoring
8 8 (2.92%) User Experience
9 7 (2.55%) Customer Engagement
9 7 (2.55%) Data Migration
9 7 (2.55%) Server Management
9 7 (2.55%) Time Management
10 6 (2.19%) Validation
Programming Languages
1 10 (3.65%) PowerShell
2 7 (2.55%) SQL
3 3 (1.09%) VB
4 2 (0.73%) Python
5 1 (0.36%) Bash
5 1 (0.36%) JavaScript
Qualifications
1 17 (6.20%) Degree
2 12 (4.38%) Microsoft Certification
3 5 (1.82%) Security Cleared
4 4 (1.46%) Master's Degree
4 4 (1.46%) PhD
5 3 (1.09%) DBS Check
5 3 (1.09%) SC Cleared
6 2 (0.73%) HP APS
7 1 (0.36%) Computer Science Degree
Quality Assurance & Compliance
1 9 (3.28%) SLA
2 8 (2.92%) ISO 9001
3 2 (0.73%) QA
System Software
1 67 (24.45%) Active Directory
2 30 (10.95%) Hyper-V
3 15 (5.47%) VMware Infrastructure
4 7 (2.55%) Virtual Desktop
5 2 (0.73%) Firmware
6 1 (0.36%) Docker
6 1 (0.36%) Terminal Server
Systems Management
1 21 (7.66%) Microsoft Intune
2 4 (1.46%) Failover Clustering
3 1 (0.36%) Terraform
Vendors
1 109 (39.78%) Microsoft
2 18 (6.57%) VMware
3 8 (2.92%) Cisco
3 8 (2.92%) Meraki
4 5 (1.82%) Apple
4 5 (1.82%) Google
5 4 (1.46%) Samsung
6 3 (1.09%) Sophos
7 2 (0.73%) ConnectWise
7 2 (0.73%) HP
7 2 (0.73%) Sage
7 2 (0.73%) Ubiquiti
7 2 (0.73%) Veeam