Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 8 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Jan 2026
Same period 2025 Same period 2024
Rank 36 96 63
Rank change year-on-year +60 -33 +25
Permanent jobs requiring a Support Engineer 184 84 81
As % of all permanent jobs in the East of England 4.40% 2.39% 3.47%
As % of the Job Titles category 4.92% 2.67% 3.67%
Number of salaries quoted 135 75 77
10th Percentile £26,100 £21,250 £24,000
25th Percentile £28,500 £26,000 £26,250
Median annual salary (50th Percentile) £35,000 £30,000 £34,000
Median % change year-on-year +16.67% -11.76% +4.62%
75th Percentile £43,750 £38,000 £38,750
90th Percentile £51,500 £43,750 £41,500
England median annual salary £36,000 £37,000 £35,000
% change year-on-year -2.70% +5.71% +6.06%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,742 3,141 2,210
% of permanent jobs with a recognized job title 89.48% 89.41% 94.73%
Number of salaries quoted 2,264 1,443 1,648
10th Percentile £27,750 £28,000 £26,250
25th Percentile £35,000 £39,875 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £52,500
Median % change year-on-year -4.76% - -2.78%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £80,000 £80,000 £82,500
England median annual salary £55,000 £60,000 £59,526
% change year-on-year -8.33% +0.80% -3.21%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 8 January 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 8 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +48 70 £35,170 -0.23% 18
Cambridgeshire +39 50 £35,000 +16.67% 18
Bedfordshire +48 28 £35,000 +7.69% 5
Essex -8 26 £27,500 +22.22% 6
Norfolk +7 5 £35,000 +14.75% 6
Suffolk -10 5 £30,000 -33.33% 9
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 8 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 50 (27.17%) Problem-Solving
2 49 (26.63%) Microsoft
3 48 (26.09%) Windows
4 36 (19.57%) Active Directory
5 35 (19.02%) SLA
6 32 (17.39%) Entra ID
7 31 (16.85%) Microsoft 365
8 26 (14.13%) Security Cleared
9 25 (13.59%) Azure
9 25 (13.59%) Windows Server
10 23 (12.50%) Customer Service
11 21 (11.41%) Android
11 21 (11.41%) Apple iOS
12 20 (10.87%) SC Cleared
12 20 (10.87%) Service Delivery
13 19 (10.33%) Service Management
14 18 (9.78%) Apple
15 16 (8.70%) Configuration Management
15 16 (8.70%) CSS
15 16 (8.70%) Firewall
15 16 (8.70%) Jamf Pro
15 16 (8.70%) Mobile Device Management
16 15 (8.15%) Microsoft Intune
17 14 (7.61%) VMware
18 13 (7.07%) Cybersecurity
18 13 (7.07%) Linux
18 13 (7.07%) Microsoft Certification
18 13 (7.07%) PowerShell
18 13 (7.07%) VPN
19 12 (6.52%) Continuous Improvement

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (5.43%) Microsoft Exchange
1 10 (5.43%) SharePoint
2 4 (2.17%) Confluence
2 4 (2.17%) Oracle Workflow
3 3 (1.63%) IIS
Applications
1 6 (3.26%) Microsoft Excel
1 6 (3.26%) Microsoft Office
2 5 (2.72%) Microsoft PowerPoint
Business Applications
1 4 (2.17%) NEC Housing
2 2 (1.09%) NetSuite
3 1 (0.54%) Remedy ITSM
Cloud Services
1 32 (17.39%) Entra ID
2 31 (16.85%) Microsoft 365
3 25 (13.59%) Azure
4 8 (4.35%) Cohesity
4 8 (4.35%) OneDrive
5 5 (2.72%) Power Platform
6 2 (1.09%) AWS
7 1 (0.54%) IaaS
7 1 (0.54%) PaaS
7 1 (0.54%) SaaS
Communications & Networking
1 16 (8.70%) Firewall
2 13 (7.07%) VPN
3 12 (6.52%) TCP/IP
4 8 (4.35%) SAN
5 7 (3.80%) DHCP
5 7 (3.80%) DNS
6 6 (3.26%) Wi-Fi
7 5 (2.72%) Remote Desktop
8 2 (1.09%) WAN
9 1 (0.54%) Cisco Wireless
9 1 (0.54%) IMAP
9 1 (0.54%) IP Telephony
9 1 (0.54%) LAN
9 1 (0.54%) NetScaler
9 1 (0.54%) POP3
9 1 (0.54%) SD-WAN
9 1 (0.54%) SMTP
9 1 (0.54%) VLAN
9 1 (0.54%) Wireless
Database & Business Intelligence
1 7 (3.80%) SQL Server
2 5 (2.72%) Power BI
3 4 (2.17%) Amazon RDS
3 4 (2.17%) BusinessObjects
3 4 (2.17%) MS Access
3 4 (2.17%) SAP Data Services
4 3 (1.63%) PostgreSQL
Development Applications
1 4 (2.17%) JIRA
1 4 (2.17%) Toad
General
1 43 (23.37%) Social Skills
2 19 (10.33%) Marketing
3 16 (8.70%) Law
4 9 (4.89%) Manufacturing
5 8 (4.35%) Electronics
6 7 (3.80%) Analytical Skills
7 6 (3.26%) Public Sector
8 5 (2.72%) Organisational Skills
9 4 (2.17%) Finance
9 4 (2.17%) Italian Language
9 4 (2.17%) Local Government
9 4 (2.17%) Pharmaceutical
10 2 (1.09%) Advertising
11 1 (0.54%) Telecoms
Libraries, Frameworks & Software Standards
1 16 (8.70%) CSS
2 4 (2.17%) .NET
Miscellaneous
1 16 (8.70%) Self-Motivation
2 8 (4.35%) Driving Licence
3 7 (3.80%) CCTV
4 6 (3.26%) Onboarding
5 5 (2.72%) Home Automation
6 4 (2.17%) Data Centre
6 4 (2.17%) Embedded Systems
6 4 (2.17%) Robotics
6 4 (2.17%) Solar Panel
7 3 (1.63%) Enterprise Software
7 3 (1.63%) Replication
8 2 (1.09%) FMCG
8 2 (1.09%) Wiki
9 1 (0.54%) Cloud Native
9 1 (0.54%) iPad
9 1 (0.54%) Public Cloud
Operating Systems
1 48 (26.09%) Windows
2 25 (13.59%) Windows Server
3 21 (11.41%) Android
3 21 (11.41%) Apple iOS
4 13 (7.07%) Linux
5 12 (6.52%) Unix
6 10 (5.43%) Debian
7 8 (4.35%) Solaris
8 7 (3.80%) Red Hat Enterprise Linux
9 6 (3.26%) Windows Server 2016
9 6 (3.26%) Windows Server 2019
10 5 (2.72%) Windows 10
11 2 (1.09%) Mac OS
Processes & Methodologies
1 50 (27.17%) Problem-Solving
2 23 (12.50%) Customer Service
3 20 (10.87%) Service Delivery
4 19 (10.33%) Service Management
5 16 (8.70%) Configuration Management
5 16 (8.70%) Mobile Device Management
6 13 (7.07%) Cybersecurity
7 12 (6.52%) Continuous Improvement
8 10 (5.43%) Mentoring
8 10 (5.43%) Root Cause Analysis
9 8 (4.35%) Customer-Centricity
9 8 (4.35%) ITIL
10 6 (3.26%) Business Intelligence
10 6 (3.26%) CRM
10 6 (3.26%) Zero Trust
11 5 (2.72%) Collaborative Working
11 5 (2.72%) Computer Science
11 5 (2.72%) DevOps
12 4 (2.17%) Data-Driven Decision Making
12 4 (2.17%) Decision-Making
Programming Languages
1 13 (7.07%) PowerShell
2 9 (4.89%) SQL
3 8 (4.35%) Bash
3 8 (4.35%) Python
4 7 (3.80%) Korn
5 4 (2.17%) C#
5 4 (2.17%) C++
5 4 (2.17%) Shell Script
5 4 (2.17%) VB
6 1 (0.54%) Bicep
Qualifications
1 26 (14.13%) Security Cleared
2 20 (10.87%) SC Cleared
3 13 (7.07%) Microsoft Certification
4 10 (5.43%) Degree
5 5 (2.72%) HNC
5 5 (2.72%) NVQ Level 4
6 4 (2.17%) Computer Science Degree
7 3 (1.63%) DV Cleared
8 2 (1.09%) A+ Certification
8 2 (1.09%) DBS Check
9 1 (0.54%) CCNA
9 1 (0.54%) Cisco Certification
9 1 (0.54%) HND
9 1 (0.54%) ITIL Foundation Certificate
9 1 (0.54%) MCSE
Quality Assurance & Compliance
1 35 (19.02%) SLA
2 1 (0.54%) Cyber Essentials
2 1 (0.54%) GDPR
2 1 (0.54%) ISO/IEC 27001
System Software
1 36 (19.57%) Active Directory
2 12 (6.52%) VMware Infrastructure
3 6 (3.26%) Virtual Desktop
4 1 (0.54%) Hyper-V
4 1 (0.54%) Virtual Machines
Systems Management
1 16 (8.70%) Jamf Pro
2 15 (8.15%) Microsoft Intune
3 8 (4.35%) Ansible
4 3 (1.63%) SCCM
5 1 (0.54%) Terraform
Vendors
1 49 (26.63%) Microsoft
2 18 (9.78%) Apple
3 14 (7.61%) VMware
4 11 (5.98%) Samsung
5 8 (4.35%) NetApp
6 5 (2.72%) SAP
7 4 (2.17%) NEC
7 4 (2.17%) Oracle
8 2 (1.09%) Fortinet
8 2 (1.09%) Palo Alto
8 2 (1.09%) Salesforce
9 1 (0.54%) Aruba
9 1 (0.54%) CheckPoint
9 1 (0.54%) Cisco
9 1 (0.54%) F5
9 1 (0.54%) HP
9 1 (0.54%) Meraki
9 1 (0.54%) Progress
9 1 (0.54%) Remedy
9 1 (0.54%) ServiceNow