Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 9 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Sep 2026
Same period 2025 Same period 2024
Rank 30 53 69
Rank change year-on-year +23 +16 -6
Permanent jobs requiring a Support Engineer 322 158 110
As % of all permanent jobs in the East of England 4.10% 4.62% 2.49%
As % of the Job Titles category 4.38% 4.98% 2.64%
Number of salaries quoted 304 146 99
10th Percentile £27,000 £29,000 £24,900
25th Percentile £30,000 £32,533 £28,000
Median annual salary (50th Percentile) £35,000 £39,000 £35,000
Median % change year-on-year -10.26% +11.43% +2.94%
75th Percentile £40,000 £44,125 £40,250
90th Percentile £47,500 £48,750 £50,000
England median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +2.94%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 7,349 3,174 4,173
% of permanent jobs with a recognized job title 93.56% 92.81% 94.39%
Number of salaries quoted 5,217 1,788 2,575
10th Percentile £30,000 £27,000 £27,350
25th Percentile £35,000 £32,500 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -2.44%
75th Percentile £67,500 £60,000 £65,000
90th Percentile £85,000 £75,000 £80,000
England median annual salary £58,000 £55,000 £55,000
% change year-on-year +5.45% - -8.33%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 9 September 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 9 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +17 95 £40,000 -5.88% 17
Essex +11 82 £35,000 -22.22% 5
Cambridgeshire -11 52 £32,500 -7.14% 8
Suffolk +46 43 £35,000 -36.36% 1
Bedfordshire -5 30 £30,000 -14.29% 4
Norfolk -9 26 £42,500 +30.64% 6
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 9 September 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 145 (45.03%) Microsoft
2 143 (44.41%) Microsoft 365
3 120 (37.27%) Windows
4 83 (25.78%) Active Directory
5 77 (23.91%) Problem-Solving
6 76 (23.60%) Azure
7 69 (21.43%) Customer Service
8 58 (18.01%) SharePoint
8 58 (18.01%) Windows Server
9 56 (17.39%) Entra ID
10 42 (13.04%) Microsoft Intune
11 41 (12.73%) Microsoft Exchange
12 36 (11.18%) DNS
13 33 (10.25%) Degree
13 33 (10.25%) Firewall
14 31 (9.63%) DHCP
15 30 (9.32%) VPN
15 30 (9.32%) Windows 10
16 28 (8.70%) Hyper-V
17 27 (8.39%) Cybersecurity
18 25 (7.76%) OneDrive
19 24 (7.45%) TCP/IP
20 22 (6.83%) Continuous Improvement
21 21 (6.52%) Infrastructure Engineering
22 20 (6.21%) Remote Monitoring and Management
23 19 (5.90%) Wireless
24 18 (5.59%) VMware
25 15 (4.66%) Cloud Security
25 15 (4.66%) Microsoft Certification
25 15 (4.66%) Migration

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 58 (18.01%) SharePoint
2 41 (12.73%) Microsoft Exchange
3 7 (2.17%) IIS
4 4 (1.24%) Exchange Server 2007
4 4 (1.24%) Exchange Server 2010
4 4 (1.24%) Exchange Server 2013
Applications
1 14 (4.35%) Microsoft Office
2 6 (1.86%) Microsoft Excel
3 1 (0.31%) Microsoft PowerPoint
Business Applications
1 1 (0.31%) Sage X3
Cloud Services
1 143 (44.41%) Microsoft 365
2 76 (23.60%) Azure
3 56 (17.39%) Entra ID
4 25 (7.76%) OneDrive
5 10 (3.11%) Dynamics 365
5 10 (3.11%) Power Platform
6 5 (1.55%) Google Workspace
7 4 (1.24%) AWS
7 4 (1.24%) Nutanix
8 3 (0.93%) Cloudflare
8 3 (0.93%) Power Automate
9 1 (0.31%) SaaS
Communications & Networking
1 36 (11.18%) DNS
2 33 (10.25%) Firewall
3 31 (9.63%) DHCP
4 30 (9.32%) VPN
5 24 (7.45%) TCP/IP
6 19 (5.90%) Wireless
7 15 (4.66%) Wi-Fi
8 11 (3.42%) VoIP
9 8 (2.48%) WAN
10 7 (2.17%) PBX
11 5 (1.55%) LAN
12 3 (0.93%) VLAN
13 2 (0.62%) Internet
13 2 (0.62%) L2TP
13 2 (0.62%) OpenVPN
13 2 (0.62%) Remote Desktop
13 2 (0.62%) WLAN
14 1 (0.31%) Broadband
14 1 (0.31%) Network Security
Database & Business Intelligence
1 2 (0.62%) Amazon RDS
1 2 (0.62%) SQL Server
2 1 (0.31%) Crystal Reports
General
1 112 (34.78%) Social Skills
2 26 (8.07%) Legal
3 17 (5.28%) Telecoms
4 15 (4.66%) Manufacturing
5 14 (4.35%) Retail
6 12 (3.73%) Electronics
7 9 (2.80%) Analytical Skills
7 9 (2.80%) Public Sector
8 8 (2.48%) Finance
9 4 (1.24%) Aerospace
9 4 (1.24%) Organisational Skills
10 3 (0.93%) Automotive
10 3 (0.93%) Aviation
10 3 (0.93%) Games
10 3 (0.93%) Presentation Skills
11 2 (0.62%) Local Government
11 2 (0.62%) Marketing
12 1 (0.31%) Law
12 1 (0.31%) Military
12 1 (0.31%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (0.62%) Web Services
2 1 (0.31%) EDI
Miscellaneous
1 59 (18.32%) Driving Licence
2 24 (7.45%) Onboarding
3 13 (4.04%) Self-Motivation
4 10 (3.11%) Acoustics
5 9 (2.80%) CCTV
6 8 (2.48%) Data Centre
7 5 (1.55%) iPhone
8 4 (1.24%) Clustering
8 4 (1.24%) Renewable Energy
9 2 (0.62%) Hybrid Cloud
10 1 (0.31%) FMCG
10 1 (0.31%) Mobile App
10 1 (0.31%) NHS
Operating Systems
1 120 (37.27%) Windows
2 58 (18.01%) Windows Server
3 30 (9.32%) Windows 10
4 11 (3.42%) Android
5 10 (3.11%) Linux
6 9 (2.80%) Windows Server 2019
7 7 (2.17%) Apple iOS
8 6 (1.86%) Mac OS
8 6 (1.86%) Windows Server 2016
9 5 (1.55%) Windows 7
10 4 (1.24%) Windows 8
10 4 (1.24%) Windows Server 2012
Processes & Methodologies
1 77 (23.91%) Problem-Solving
2 69 (21.43%) Customer Service
3 27 (8.39%) Cybersecurity
4 22 (6.83%) Continuous Improvement
5 21 (6.52%) Infrastructure Engineering
6 20 (6.21%) Remote Monitoring and Management
7 15 (4.66%) Cloud Security
7 15 (4.66%) Migration
7 15 (4.66%) Service Delivery
8 14 (4.35%) Service Management
9 11 (3.42%) Collaborative Working
9 11 (3.42%) Data Migration
9 11 (3.42%) Time Management
10 10 (3.11%) Vulnerability Remediation
11 9 (2.80%) Root Cause Analysis
11 9 (2.80%) User Experience
12 8 (2.48%) Customer Engagement
12 8 (2.48%) Incident Management
12 8 (2.48%) Mentoring
12 8 (2.48%) Virtual Environments
Programming Languages
1 12 (3.73%) PowerShell
2 6 (1.86%) SQL
3 3 (0.93%) VB
Qualifications
1 33 (10.25%) Degree
2 15 (4.66%) Microsoft Certification
3 7 (2.17%) HNC
3 7 (2.17%) HND
4 4 (1.24%) Azure Certification
4 4 (1.24%) Computer Science Degree
5 3 (0.93%) DBS Check
5 3 (0.93%) ITIL Foundation Certificate
6 2 (0.62%) HP APS
7 1 (0.31%) BPSS Clearance
7 1 (0.31%) Security Cleared
Quality Assurance & Compliance
1 9 (2.80%) GDPR
2 6 (1.86%) Cyber Essentials
2 6 (1.86%) ISO 9001
2 6 (1.86%) ISO/IEC 27001
3 5 (1.55%) SLA
4 2 (0.62%) QA
5 1 (0.31%) Cyber Essentials PLUS
5 1 (0.31%) ISO/IEC 15288
System Software
1 83 (25.78%) Active Directory
2 28 (8.70%) Hyper-V
3 15 (4.66%) VMware Infrastructure
4 6 (1.86%) Firmware
5 4 (1.24%) Virtual Desktop
6 1 (0.31%) Terminal Server
Systems Management
1 42 (13.04%) Microsoft Intune
2 4 (1.24%) Failover Clustering
Vendors
1 145 (45.03%) Microsoft
2 18 (5.59%) VMware
3 8 (2.48%) Apple
3 8 (2.48%) Cisco
3 8 (2.48%) Meraki
4 6 (1.86%) Ubiquiti
5 5 (1.55%) Google
6 4 (1.24%) Samsung
7 2 (0.62%) ConnectWise
7 2 (0.62%) HP
7 2 (0.62%) Sage
7 2 (0.62%) Sophos
7 2 (0.62%) Veeam
8 1 (0.31%) Citrix