Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £39,000 per year, according to job vacancies posted during the 6 months leading to 16 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Oct 2025
Same period 2024 Same period 2023
Rank 53 82 53
Rank change year-on-year +29 -29 +90
Permanent jobs requiring a Support Engineer 155 99 90
As % of all permanent jobs in the East of England 4.65% 2.36% 4.06%
As % of the Job Titles category 5.06% 2.49% 4.21%
Number of salaries quoted 142 84 85
10th Percentile £28,050 £24,150 £25,500
25th Percentile £31,250 £26,250 £28,500
Median annual salary (50th Percentile) £39,000 £32,750 £34,000
Median % change year-on-year +19.08% -3.68% +4.62%
75th Percentile £46,250 £40,000 £38,750
90th Percentile £48,750 £50,000 £44,650
England median annual salary £37,500 £35,000 £35,000
% change year-on-year +7.14% - +4.48%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,064 3,978 2,137
% of permanent jobs with a recognized job title 91.93% 94.87% 96.44%
Number of salaries quoted 1,747 2,081 1,424
10th Percentile £27,000 £28,000 £25,500
25th Percentile £31,250 £38,750 £35,000
Median annual salary (50th Percentile) £45,000 £51,500 £52,500
Median % change year-on-year -12.62% -1.90% +5.00%
75th Percentile £60,000 £68,000 £67,500
90th Percentile £75,000 £85,000 £82,125
England median annual salary £55,000 £57,500 £60,000
% change year-on-year -4.35% -4.17% -

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 16 October 2025.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 16 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +29 42 £42,500 +13.33% 10
Bedfordshire +27 38 £35,000 +7.69% 5
Cambridgeshire +26 38 £35,000 +2.94% 16
Essex +4 31 £45,000 +31.39% 11
Suffolk -26 6 £57,000 +103.57%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 16 October 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 62 (40.00%) Microsoft
2 50 (32.26%) Windows
3 44 (28.39%) Social Skills
4 39 (25.16%) Azure
5 38 (24.52%) Problem-Solving
6 37 (23.87%) Microsoft 365
7 32 (20.65%) Windows Server
8 27 (17.42%) PowerShell
9 24 (15.48%) VMware
10 22 (14.19%) Manufacturing
10 22 (14.19%) VMware Infrastructure
11 21 (13.55%) Linux
11 21 (13.55%) Microsoft Exchange
12 20 (12.90%) Active Directory
12 20 (12.90%) SLA
13 19 (12.26%) Apple
13 19 (12.26%) ITIL
14 18 (11.61%) SQL
15 17 (10.97%) Entra ID
15 17 (10.97%) Customer Service
15 17 (10.97%) Security Cleared
16 16 (10.32%) Hyper-V
16 16 (10.32%) Patch Management
17 15 (9.68%) Driving Licence
17 15 (9.68%) Bash
17 15 (9.68%) Microsoft Intune
17 15 (9.68%) Windows Server 2019
17 15 (9.68%) Task Automation
17 15 (9.68%) Veeam
17 15 (9.68%) Backup Exec

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (13.55%) Microsoft Exchange
2 4 (2.58%) Oracle Workflow
3 2 (1.29%) SharePoint
4 1 (0.65%) IIS
Applications
1 8 (5.16%) Chatbot
1 8 (5.16%) Microsoft Office
2 2 (1.29%) Microsoft Excel
2 2 (1.29%) Microsoft PowerPoint
Business Applications
1 4 (2.58%) NEC Housing
2 1 (0.65%) Remedy ITSM
Cloud Services
1 39 (25.16%) Azure
2 37 (23.87%) Microsoft 365
3 17 (10.97%) Entra ID
4 8 (5.16%) AWS
4 8 (5.16%) Cohesity
5 6 (3.87%) Amazon ECS
5 6 (3.87%) AWS Lambda
5 6 (3.87%) Serverless
6 4 (2.58%) Azure Storage
7 3 (1.94%) Power Platform
8 1 (0.65%) IaaS
8 1 (0.65%) PaaS
8 1 (0.65%) SaaS
Communications & Networking
1 12 (7.74%) DNS
2 11 (7.10%) DHCP
3 9 (5.81%) SAN
4 8 (5.16%) TCP/IP
4 8 (5.16%) VPN
5 7 (4.52%) Firewall
6 4 (2.58%) Remote Desktop
6 4 (2.58%) Wireless
6 4 (2.58%) Wireless Security
7 3 (1.94%) Wi-Fi
8 1 (0.65%) Fibre Channel
8 1 (0.65%) FTP
8 1 (0.65%) IP Telephony
8 1 (0.65%) LAN
Database & Business Intelligence
1 5 (3.23%) SQL Server
2 4 (2.58%) BusinessObjects
2 4 (2.58%) MS Access
2 4 (2.58%) SAP Data Services
3 3 (1.94%) Power BI
4 2 (1.29%) PostgreSQL
Development Applications
1 4 (2.58%) Toad
2 1 (0.65%) SQL Server Management Studio (SSMS)
General
1 44 (28.39%) Social Skills
2 22 (14.19%) Manufacturing
3 9 (5.81%) Marketing
4 8 (5.16%) Law
5 7 (4.52%) Retail
6 5 (3.23%) Local Government
6 5 (3.23%) Organisational Skills
6 5 (3.23%) Public Sector
7 3 (1.94%) Analytical Skills
8 2 (1.29%) Finance
8 2 (1.29%) Pharmaceutical
9 1 (0.65%) Advertising
9 1 (0.65%) Electronics
9 1 (0.65%) Inclusion and Diversity
9 1 (0.65%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (3.87%) .NET
Miscellaneous
1 15 (9.68%) Driving Licence
2 8 (5.16%) Linux Command Line
3 7 (4.52%) Wiki
4 5 (3.23%) CCTV
4 5 (3.23%) FMCG
4 5 (3.23%) Home Automation
5 4 (2.58%) Onboarding
6 3 (1.94%) Self-Motivation
7 2 (1.29%) Data Centre
7 2 (1.29%) Enterprise Software
8 1 (0.65%) Cloud Native
8 1 (0.65%) Clustering
8 1 (0.65%) iPad
8 1 (0.65%) PKI
8 1 (0.65%) Public Cloud
Operating Systems
1 50 (32.26%) Windows
2 32 (20.65%) Windows Server
3 21 (13.55%) Linux
4 15 (9.68%) Windows Server 2019
5 12 (7.74%) Unix
6 11 (7.10%) Mac OS
7 10 (6.45%) Apple iOS
8 9 (5.81%) Android
8 9 (5.81%) Debian
9 8 (5.16%) Solaris
10 7 (4.52%) Red Hat Enterprise Linux
11 5 (3.23%) Windows 10
12 4 (2.58%) VMS
Processes & Methodologies
1 38 (24.52%) Problem-Solving
2 19 (12.26%) ITIL
3 17 (10.97%) Customer Service
4 16 (10.32%) Patch Management
5 15 (9.68%) Task Automation
6 14 (9.03%) Root Cause Analysis
7 13 (8.39%) Service Delivery
8 11 (7.10%) Continuous Improvement
9 10 (6.45%) Asset Management
9 10 (6.45%) Service Management
10 9 (5.81%) AI
10 9 (5.81%) CRM
10 9 (5.81%) Line Management
10 9 (5.81%) Mobile Device Management
10 9 (5.81%) Problem Management
11 8 (5.16%) Configuration Management
11 8 (5.16%) Conversational UI
11 8 (5.16%) Cybersecurity
11 8 (5.16%) Infrastructure Engineering
12 7 (4.52%) Project Management
Programming Languages
1 27 (17.42%) PowerShell
2 18 (11.61%) SQL
3 15 (9.68%) Bash
4 13 (8.39%) Python
5 12 (7.74%) Shell Script
6 7 (4.52%) Korn
7 6 (3.87%) Java
8 4 (2.58%) VB
9 1 (0.65%) Bicep
9 1 (0.65%) T-SQL
Qualifications
1 17 (10.97%) Security Cleared
2 14 (9.03%) Degree
3 11 (7.10%) SC Cleared
4 6 (3.87%) Microsoft Certification
5 5 (3.23%) NVQ Level 4
6 3 (1.94%) DBS Check
6 3 (1.94%) DV Cleared
6 3 (1.94%) HNC
7 1 (0.65%) HND
7 1 (0.65%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 20 (12.90%) SLA
2 6 (3.87%) PCI DSS
2 6 (3.87%) Sarbanes-Oxley
3 1 (0.65%) Cyber Essentials
3 1 (0.65%) GDPR
3 1 (0.65%) ISO/IEC 27001
System Software
1 22 (14.19%) VMware Infrastructure
2 20 (12.90%) Active Directory
3 16 (10.32%) Hyper-V
4 1 (0.65%) Virtual Machines
Systems Management
1 15 (9.68%) Backup Exec
1 15 (9.68%) Microsoft Intune
2 8 (5.16%) Ansible
2 8 (5.16%) Jamf Pro
3 2 (1.29%) SCCM
4 1 (0.65%) Microsoft Clustering
4 1 (0.65%) NetBackup
4 1 (0.65%) Puppet
4 1 (0.65%) Terraform
4 1 (0.65%) WhatsUp Gold
Vendors
1 62 (40.00%) Microsoft
2 24 (15.48%) VMware
3 19 (12.26%) Apple
4 15 (9.68%) Veeam
5 8 (5.16%) NetApp
6 6 (3.87%) SAP
7 5 (3.23%) Siemens
8 4 (2.58%) HP
8 4 (2.58%) NEC
8 4 (2.58%) Oracle
8 4 (2.58%) Samsung
9 2 (1.29%) Google
10 1 (0.65%) Cisco
10 1 (0.65%) CrowdStrike
10 1 (0.65%) Fortinet
10 1 (0.65%) Palo Alto
10 1 (0.65%) Remedy
10 1 (0.65%) ServiceNow