Support Engineer Jobs in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £32,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 86 59 93
Rank change year-on-year -27 +34 +49
Permanent jobs requiring a Support Engineer 85 220 183
As % of all permanent jobs advertised in the East of England 2.86% 3.63% 3.33%
As % of the Job Titles category 3.19% 3.86% 3.95%
Number of salaries quoted 78 215 163
10th Percentile £21,250 £24,000 £25,000
25th Percentile £26,250 £26,000 £26,250
Median annual salary (50th Percentile) £32,500 £31,000 £32,000
Median % change year-on-year +4.84% -3.13% -1.54%
75th Percentile £41,813 £38,000 £37,500
90th Percentile £46,250 £43,750 £39,750
England median annual salary £37,500 £32,500 £33,500
% change year-on-year +15.38% -2.99% +1.52%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 2,665 5,696 4,630
% of permanent jobs with a recognized job title 89.67% 93.93% 84.29%
Number of salaries quoted 1,522 4,346 2,298
10th Percentile £27,500 £25,809 £26,675
25th Percentile £36,250 £31,500 £37,000
Median annual salary (50th Percentile) £50,967 £47,500 £55,000
Median % change year-on-year +7.30% -13.64% +10.00%
75th Percentile £66,206 £63,750 £68,750
90th Percentile £77,000 £75,000 £83,750
England median annual salary £57,500 £53,773 £60,567
% change year-on-year +6.93% -11.22% +0.95%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 1 May 2025.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +12 29 £22,500 -25.00% 9
Hertfordshire -12 19 £40,500 +37.29% 9
Cambridgeshire -4 13 £29,000 -15.94% 10
Suffolk -4 10 £37,500 +23.97% 4
Norfolk +4 7 £32,533 +4.95% 5
Bedfordshire -3 7 £31,250 -3.85% 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 1 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 58 (68.24%) Microsoft
2 53 (62.35%) Microsoft 365
3 44 (51.76%) Active Directory
4 41 (48.24%) Windows
5 36 (42.35%) Social Skills
6 35 (41.18%) Problem-Solving
7 26 (30.59%) Degree
8 25 (29.41%) Customer Service
9 24 (28.24%) SharePoint
10 23 (27.06%) Azure
10 23 (27.06%) Driving Licence
11 22 (25.88%) ITIL
12 18 (21.18%) Windows Server
13 16 (18.82%) Microsoft Intune
14 14 (16.47%) PowerShell
15 13 (15.29%) SLA
16 12 (14.12%) Microsoft Exchange
16 12 (14.12%) Cybersecurity
17 11 (12.94%) Windows 10
18 10 (11.76%) DNS
18 10 (11.76%) SQL Server
19 9 (10.59%) DHCP
19 9 (10.59%) TCP/IP
19 9 (10.59%) LAN
19 9 (10.59%) Root Cause Analysis
19 9 (10.59%) DBS Check
20 8 (9.41%) Entra ID
20 8 (9.41%) User Experience
20 8 (9.41%) Cost Reduction
20 8 (9.41%) Computer Science

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (28.24%) SharePoint
2 12 (14.12%) Microsoft Exchange
3 7 (8.24%) IIS
4 1 (1.18%) IBM Domino
Applications
1 7 (8.24%) Microsoft Office
2 2 (2.35%) AutoCAD
3 1 (1.18%) Microsoft Excel
Business Applications
1 3 (3.53%) Remedy ITSM
Cloud Services
1 53 (62.35%) Microsoft 365
2 23 (27.06%) Azure
3 8 (9.41%) Entra ID
4 7 (8.24%) OneDrive
4 7 (8.24%) Power Platform
5 5 (5.88%) Azure Storage
6 2 (2.35%) Cloud Computing
6 2 (2.35%) Salesforce Service Cloud
7 1 (1.18%) IaaS
Communications & Networking
1 10 (11.76%) DNS
2 9 (10.59%) DHCP
2 9 (10.59%) LAN
2 9 (10.59%) TCP/IP
3 8 (9.41%) Firewall
3 8 (9.41%) WAN
4 7 (8.24%) FTP
5 5 (5.88%) VoIP
5 5 (5.88%) Wireless
5 5 (5.88%) Wireless Security
6 4 (4.71%) VLAN
7 3 (3.53%) Internet
7 3 (3.53%) Network Security
7 3 (3.53%) Remote Desktop
7 3 (3.53%) VPN
8 2 (2.35%) Wi-Fi
8 2 (2.35%) WLAN
9 1 (1.18%) Cisco IOS
9 1 (1.18%) SAN
Database & Business Intelligence
1 10 (11.76%) SQL Server
2 7 (8.24%) Power BI
3 2 (2.35%) Amazon RDS
Development Applications
1 7 (8.24%) SQL Server Management Studio (SSMS)
2 2 (2.35%) LabVIEW
General
1 36 (42.35%) Social Skills
2 7 (8.24%) Local Government
3 6 (7.06%) Manufacturing
4 5 (5.88%) Organisational Skills
5 3 (3.53%) Analytical Skills
6 2 (2.35%) Automotive
6 2 (2.35%) Electronics
6 2 (2.35%) Finance
6 2 (2.35%) Public Sector
7 1 (1.18%) Back Office
7 1 (1.18%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 2 (2.35%) .NET
2 1 (1.18%) ServiceStack
2 1 (1.18%) Software Packaging
2 1 (1.18%) WSH
Miscellaneous
1 23 (27.06%) Driving Licence
2 5 (5.88%) Social Media
3 2 (2.35%) Hybrid Cloud
4 1 (1.18%) Self-Motivation
4 1 (1.18%) Video Conferencing
4 1 (1.18%) Virtual Team
Operating Systems
1 41 (48.24%) Windows
2 18 (21.18%) Windows Server
3 11 (12.94%) Windows 10
4 6 (7.06%) Linux
4 6 (7.06%) VMS
5 5 (5.88%) Mac OS
6 3 (3.53%) Windows Server 2016
7 2 (2.35%) Android
7 2 (2.35%) Windows Server 2019
8 1 (1.18%) Apple iOS
Processes & Methodologies
1 35 (41.18%) Problem-Solving
2 25 (29.41%) Customer Service
3 22 (25.88%) ITIL
4 12 (14.12%) Cybersecurity
5 9 (10.59%) Root Cause Analysis
6 8 (9.41%) Computer Science
6 8 (9.41%) Cost Reduction
6 8 (9.41%) Service Delivery
6 8 (9.41%) User Experience
7 7 (8.24%) Business Intelligence
7 7 (8.24%) High Availability
7 7 (8.24%) Network Management
8 6 (7.06%) CRM
8 6 (7.06%) ITSM
8 6 (7.06%) Project Management
8 6 (7.06%) Tech Ops
9 5 (5.88%) Kalman Filter
9 5 (5.88%) Network Virtualisation
9 5 (5.88%) Storage Management
9 5 (5.88%) Web Filtering
Programming Languages
1 14 (16.47%) PowerShell
2 7 (8.24%) SQL
2 7 (8.24%) T-SQL
3 2 (2.35%) C#
3 2 (2.35%) Python
4 1 (1.18%) VBScript
Qualifications
1 26 (30.59%) Degree
2 9 (10.59%) DBS Check
3 7 (8.24%) Microsoft Certification
4 3 (3.53%) HNC
4 3 (3.53%) HND
5 2 (2.35%) A+ Certification
5 2 (2.35%) CCNA
5 2 (2.35%) CCNP
5 2 (2.35%) Cisco Certification
5 2 (2.35%) Computer Science Degree
5 2 (2.35%) LPIC
5 2 (2.35%) MCP
5 2 (2.35%) MCSE
6 1 (1.18%) Azure Certification
6 1 (1.18%) MCITP
6 1 (1.18%) MCSA
Quality Assurance & Compliance
1 13 (15.29%) SLA
2 1 (1.18%) Cyber Essentials
System Software
1 44 (51.76%) Active Directory
2 2 (2.35%) Hyper-V
2 2 (2.35%) Virtual Desktop
2 2 (2.35%) VMware Infrastructure
3 1 (1.18%) Firmware
Systems Management
1 16 (18.82%) Microsoft Intune
2 5 (5.88%) Jamf Pro
2 5 (5.88%) SmoothWall
3 3 (3.53%) Autotask
4 1 (1.18%) Kubernetes
4 1 (1.18%) SCCM
Vendors
1 58 (68.24%) Microsoft
2 8 (9.41%) Cisco
3 6 (7.06%) Meraki
4 3 (3.53%) Remedy
4 3 (3.53%) ServiceNow
4 3 (3.53%) VMware
5 2 (2.35%) BMC
5 2 (2.35%) Datto
5 2 (2.35%) Salesforce
5 2 (2.35%) WatchGuard
6 1 (1.18%) Apple
6 1 (1.18%) CheckPoint
6 1 (1.18%) Google
6 1 (1.18%) Mitel
6 1 (1.18%) Palo Alto
6 1 (1.18%) Ubiquiti