Period
to 17 June 2021

The median annual salary for a Support Engineer was £34,500 in advertised job vacancies in the East of England during the 6 months to 17 June 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East of England
6 months to
17 Jun 2021
Same period 2020 Same period 2019
Rank 80 79 100
Rank change year-on-year -1 +21 -9
Permanent jobs requiring a Support Engineer 137 123 222
As % of all permanent jobs advertised in the East of England 3.09% 3.20% 2.92%
As % of the Job Titles category 3.35% 3.36% 3.03%
Number of salaries quoted 82 111 182
10th Percentile £22,675 £23,500 £22,000
25th Percentile £27,000 £25,500 £25,063
Median annual salary (50th Percentile) £34,500 £30,000 £30,000
Median % change year-on-year +15.00% - +0.84%
75th Percentile £42,500 £41,250 £41,250
90th Percentile £49,750 £47,500 £48,750
England median annual salary £34,000 £32,500 £32,500
% change year-on-year +4.62% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 4,095 3,662 7,325
% of permanent IT jobs with a recognized job title 92.31% 95.39% 96.25%
Number of salaries quoted 2,370 2,809 5,735
10th Percentile £29,466 £26,250 £25,942
25th Percentile £36,250 £35,000 £34,802
Median annual salary (50th Percentile) £50,000 £46,158 £47,500
Median % change year-on-year +8.32% -2.83% -
75th Percentile £63,750 £61,250 £60,000
90th Percentile £77,500 £76,250 £72,500
England median annual salary £55,000 £55,000 £52,000
% change year-on-year - +5.77% +4.00%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 17 June 2021.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 17 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 53 £36,500 +21.67% 6
Cambridgeshire +4 52 £29,000 -31.76% 11
Essex +17 24 £30,000 -14.29% 7
Norfolk -8 3 £30,250 +23.47% 3
Bedfordshire -9 3 £45,000 +66.67% 4
Suffolk +5 2 £24,000 +14.29% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 17 June 2021, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 74 (54.01%) Microsoft
2 49 (35.77%) Microsoft 365
3 47 (34.31%) Active Directory
3 47 (34.31%) Windows
4 37 (27.01%) Network+ Certification
5 32 (23.36%) CCNA
5 32 (23.36%) Cisco Certification
6 31 (22.63%) Problem-Solving
7 29 (21.17%) Windows Server
7 29 (21.17%) Oracle
7 29 (21.17%) Azure
8 27 (19.71%) Social Skills
9 25 (18.25%) Linux
10 23 (16.79%) ITIL
10 23 (16.79%) Cybersecurity
11 21 (15.33%) CIW
11 21 (15.33%) Web Development
11 21 (15.33%) Firewall
11 21 (15.33%) Windows 10
12 17 (12.41%) Windows Server 2012
13 16 (11.68%) Server+ Certification
13 16 (11.68%) Linux+ Certification
13 16 (11.68%) SQL
13 16 (11.68%) A+ Certification
13 16 (11.68%) CompTIA Security+
14 15 (10.95%) MS Exchange
14 15 (10.95%) SharePoint
14 15 (10.95%) VMware
15 14 (10.22%) Microsoft Office
15 14 (10.22%) DNS

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.95%) MS Exchange
1 15 (10.95%) SharePoint
2 6 (4.38%) Confluence
2 6 (4.38%) Elasticsearch
2 6 (4.38%) IIS
3 3 (2.19%) Exchange Server 2010
4 2 (1.46%) Exchange Server 2013
5 1 (0.73%) Exchange Server 2007
5 1 (0.73%) Skype for Business
5 1 (0.73%) Tomcat
Applications
1 14 (10.22%) Microsoft Office
2 2 (1.46%) Microsoft Excel
3 1 (0.73%) Microsoft PowerPoint
Business Applications
1 1 (0.73%) iTrent
1 1 (0.73%) Temenos T24
Cloud Services
1 49 (35.77%) Microsoft 365
2 29 (21.17%) Azure
3 13 (9.49%) AWS
4 12 (8.76%) Azure Active Directory
5 4 (2.92%) OneDrive
6 2 (1.46%) Mimecast
7 1 (0.73%) Amazon CloudWatch
7 1 (0.73%) AWS CloudFormation
7 1 (0.73%) Cloud Computing
7 1 (0.73%) Datadog
7 1 (0.73%) GCP
7 1 (0.73%) Google Workspace
7 1 (0.73%) IaaS
7 1 (0.73%) Power Platform
7 1 (0.73%) PowerApps
Communications & Networking
1 21 (15.33%) Firewall
2 14 (10.22%) DNS
3 13 (9.49%) DHCP
4 9 (6.57%) Internet
4 9 (6.57%) LAN
4 9 (6.57%) MPLS
4 9 (6.57%) WAN
5 8 (5.84%) VoIP
5 8 (5.84%) Wi-Fi
6 7 (5.11%) VLAN
7 6 (4.38%) HTTP
8 4 (2.92%) ADSL
8 4 (2.92%) Broadband
8 4 (2.92%) Cisco ASA
8 4 (2.92%) Ethernet
8 4 (2.92%) NAS
8 4 (2.92%) TCP/IP
8 4 (2.92%) VPN
9 3 (2.19%) Wireless
10 2 (1.46%) Skype
Database & Business Intelligence
1 7 (5.11%) MySQL
2 6 (4.38%) SQL Server
3 4 (2.92%) Relational Database
4 3 (2.19%) NoSQL
4 3 (2.19%) RavenDB
5 1 (0.73%) GIS
5 1 (0.73%) SQL Server 2019
5 1 (0.73%) SQL Server Reporting Services
Development Applications
1 6 (4.38%) Cucumber
1 6 (4.38%) GitLab
1 6 (4.38%) Jenkins
1 6 (4.38%) JIRA
1 6 (4.38%) Maven
2 4 (2.92%) VSS/SourceSafe
General
1 27 (19.71%) Social Skills
2 6 (4.38%) Law
3 5 (3.65%) Public Sector
4 4 (2.92%) Organisational Skills
5 3 (2.19%) Analytical Skills
5 3 (2.19%) Manufacturing
6 2 (1.46%) Games
6 2 (1.46%) Telecoms
7 1 (0.73%) Automotive
7 1 (0.73%) Banking
7 1 (0.73%) Finance
7 1 (0.73%) Presentation Skills
Libraries, Frameworks & Software Standards
1 9 (6.57%) REST
2 7 (5.11%) Web Services
3 6 (4.38%) Elastic Stack
3 6 (4.38%) JMS
3 6 (4.38%) RabbitMQ
3 6 (4.38%) RESTful
3 6 (4.38%) SOAP
3 6 (4.38%) Spring
3 6 (4.38%) Spring Boot
4 3 (2.19%) .NET
4 3 (2.19%) ASP.NET
4 3 (2.19%) ASP.NET MVC
4 3 (2.19%) LINQ
4 3 (2.19%) XML
4 3 (2.19%) XSL
4 3 (2.19%) XSLT
5 1 (0.73%) 802.1X
5 1 (0.73%) ADSI
5 1 (0.73%) Velocity
Miscellaneous
1 8 (5.84%) Data Centre
2 6 (4.38%) Driving Licence
2 6 (4.38%) Self-Motivation
3 2 (1.46%) Life Science
3 2 (1.46%) Public Cloud
4 1 (0.73%) CCTV
4 1 (0.73%) Data Structures
4 1 (0.73%) FMCG
4 1 (0.73%) iPad
4 1 (0.73%) Tandem
4 1 (0.73%) Video Conferencing
Operating Systems
1 47 (34.31%) Windows
2 29 (21.17%) Windows Server
3 25 (18.25%) Linux
4 21 (15.33%) Windows 10
5 17 (12.41%) Windows Server 2012
6 8 (5.84%) Windows Server 2008
7 7 (5.11%) Windows Server 2016
8 6 (4.38%) Windows 7
8 6 (4.38%) Windows Server 2019
9 5 (3.65%) Mac OS
10 4 (2.92%) Android
11 3 (2.19%) Windows 8
12 2 (1.46%) Apple iOS
12 2 (1.46%) Mac OS X
13 1 (0.73%) CentOS
13 1 (0.73%) Ubuntu
13 1 (0.73%) Unix
13 1 (0.73%) Windows Server 2003
Processes & Methodologies
1 31 (22.63%) Problem-Solving
2 23 (16.79%) Cybersecurity
2 23 (16.79%) ITIL
3 21 (15.33%) Web Development
4 13 (9.49%) MVC
5 9 (6.57%) DevOps
5 9 (6.57%) Ticket Management
6 8 (5.84%) Agile Software Development
7 7 (5.11%) Infrastructure Engineering
7 7 (5.11%) Test Automation
8 6 (4.38%) BDD
8 6 (4.38%) Microservices
8 6 (4.38%) Process Improvement
8 6 (4.38%) Scrum
8 6 (4.38%) TDD
9 5 (3.65%) B2B
9 5 (3.65%) Data Migration
9 5 (3.65%) Mentoring
9 5 (3.65%) Migration
10 4 (2.92%) Presales
Programming Languages
1 16 (11.68%) SQL
2 13 (9.49%) C#
3 10 (7.30%) PowerShell
3 10 (7.30%) VBA
4 8 (5.84%) Java
5 3 (2.19%) Bash Shell
5 3 (2.19%) Python
5 3 (2.19%) XPath
6 2 (1.46%) Perl
7 1 (0.73%) JavaScript
7 1 (0.73%) Ruby
7 1 (0.73%) VB
Qualifications
1 37 (27.01%) Network+ Certification
2 32 (23.36%) CCNA
2 32 (23.36%) Cisco Certification
3 21 (15.33%) CIW
4 16 (11.68%) A+ Certification
4 16 (11.68%) CompTIA Security+
4 16 (11.68%) Linux+ Certification
4 16 (11.68%) Server+ Certification
5 10 (7.30%) Microsoft Certification
6 9 (6.57%) MCSA
7 5 (3.65%) Degree
8 4 (2.92%) JNCIA
8 4 (2.92%) MCP
8 4 (2.92%) MCSE
9 2 (1.46%) SC Cleared
9 2 (1.46%) Security Cleared
10 1 (0.73%) Citrix Certification
10 1 (0.73%) Computer Science Degree
10 1 (0.73%) ITIL Certification
10 1 (0.73%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (5.84%) SLA
2 1 (0.73%) Sarbanes-Oxley
System Software
1 47 (34.31%) Active Directory
2 10 (7.30%) Hyper-V
3 9 (6.57%) VMware Infrastructure
4 3 (2.19%) XenApp
5 2 (1.46%) Docker
5 2 (1.46%) VMware ESXi
5 2 (1.46%) XenDesktop
6 1 (0.73%) Firmware
6 1 (0.73%) vSphere
Systems Management
1 14 (10.22%) Microsoft Intune
2 7 (5.11%) Ansible
3 6 (4.38%) Kibana
3 6 (4.38%) SCCM
4 2 (1.46%) Terraform
5 1 (0.73%) Active Directory Federation Services
5 1 (0.73%) Kubernetes
5 1 (0.73%) Red Hat Satellite
5 1 (0.73%) vCenter Server
Vendors
1 74 (54.01%) Microsoft
2 29 (21.17%) Oracle
3 15 (10.95%) VMware
4 13 (9.49%) Cisco
5 10 (7.30%) Sage
6 8 (5.84%) ServiceNow
7 7 (5.11%) Veeam
8 6 (4.38%) AppDynamics
8 6 (4.38%) Citrix
8 6 (4.38%) IBM
9 5 (3.65%) HP
9 5 (3.65%) Juniper
10 4 (2.92%) Fortinet
10 4 (2.92%) SolarWinds
10 4 (2.92%) Sophos
11 2 (1.46%) MikroTik
11 2 (1.46%) NetApp
12 1 (0.73%) Alcatel-Lucent
12 1 (0.73%) JD Edwards
12 1 (0.73%) Red Hat