Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 19 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Aug 2026
Same period 2025 Same period 2024
Rank 28 60 60
Rank change year-on-year +32 0 -2
Permanent jobs requiring a Support Engineer 300 157 138
As % of all permanent jobs in the East of England 4.08% 4.53% 2.92%
As % of the Job Titles category 4.36% 4.88% 3.10%
Number of salaries quoted 284 146 126
10th Percentile £26,650 £27,750 £24,250
25th Percentile £30,000 £31,250 £26,250
Median annual salary (50th Percentile) £35,000 £37,500 £32,500
Median % change year-on-year -6.67% +15.38% -3.70%
75th Percentile £40,000 £44,125 £41,000
90th Percentile £47,500 £48,750 £50,000
England median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +2.94%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,882 3,216 4,456
% of permanent jobs with a recognized job title 93.56% 92.79% 94.23%
Number of salaries quoted 4,793 1,813 2,975
10th Percentile £30,000 £27,250 £27,000
25th Percentile £35,000 £32,500 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -7.41%
75th Percentile £67,500 £60,000 £65,000
90th Percentile £85,000 £75,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 19 August 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 19 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +13 88 £40,000 -5.88% 17
Essex +12 77 £35,000 -22.22% 9
Cambridgeshire -12 49 £32,500 -7.14% 5
Suffolk +39 42 £35,000 -6.67% 3
Bedfordshire -9 27 £30,000 -14.29% 3
Norfolk -10 23 £35,000 +7.58% 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 19 August 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 125 (41.67%) Microsoft
2 120 (40.00%) Microsoft 365
3 102 (34.00%) Windows
4 73 (24.33%) Active Directory
5 69 (23.00%) Problem-Solving
6 60 (20.00%) Customer Service
7 56 (18.67%) Windows Server
8 54 (18.00%) Azure
9 48 (16.00%) SharePoint
10 47 (15.67%) Entra ID
11 39 (13.00%) Microsoft Exchange
12 31 (10.33%) Microsoft Intune
13 30 (10.00%) Degree
14 29 (9.67%) Windows 10
15 28 (9.33%) DNS
15 28 (9.33%) Hyper-V
16 27 (9.00%) Firewall
17 26 (8.67%) VPN
18 23 (7.67%) Cybersecurity
18 23 (7.67%) DHCP
19 20 (6.67%) Infrastructure Engineering
19 20 (6.67%) Remote Monitoring and Management
20 18 (6.00%) VMware
21 16 (5.33%) Service Delivery
21 16 (5.33%) TCP/IP
22 15 (5.00%) Microsoft Certification
22 15 (5.00%) OneDrive
22 15 (5.00%) VMware Infrastructure
22 15 (5.00%) Wi-Fi
22 15 (5.00%) Wireless

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (16.00%) SharePoint
2 39 (13.00%) Microsoft Exchange
3 7 (2.33%) IIS
4 4 (1.33%) Exchange Server 2007
4 4 (1.33%) Exchange Server 2010
4 4 (1.33%) Exchange Server 2013
Applications
1 11 (3.67%) Microsoft Office
2 6 (2.00%) Microsoft Excel
3 1 (0.33%) Microsoft PowerPoint
Business Applications
1 1 (0.33%) Dynamics NAV
1 1 (0.33%) Sage X3
Cloud Services
1 120 (40.00%) Microsoft 365
2 54 (18.00%) Azure
3 47 (15.67%) Entra ID
4 15 (5.00%) OneDrive
5 4 (1.33%) AWS
5 4 (1.33%) Google Workspace
5 4 (1.33%) Nutanix
6 3 (1.00%) Cloudflare
6 3 (1.00%) Dynamics 365
6 3 (1.00%) Power Automate
6 3 (1.00%) Power Platform
7 1 (0.33%) SaaS
Communications & Networking
1 28 (9.33%) DNS
2 27 (9.00%) Firewall
3 26 (8.67%) VPN
4 23 (7.67%) DHCP
5 16 (5.33%) TCP/IP
6 15 (5.00%) Wi-Fi
6 15 (5.00%) Wireless
7 11 (3.67%) VoIP
8 8 (2.67%) WAN
9 6 (2.00%) LAN
10 3 (1.00%) VLAN
11 2 (0.67%) Internet
11 2 (0.67%) L2TP
11 2 (0.67%) OpenVPN
11 2 (0.67%) WLAN
12 1 (0.33%) Broadband
12 1 (0.33%) Network Security
12 1 (0.33%) Remote Desktop
Database & Business Intelligence
1 2 (0.67%) Amazon RDS
1 2 (0.67%) SQL Server
2 1 (0.33%) Crystal Reports
General
1 89 (29.67%) Social Skills
2 24 (8.00%) Legal
3 18 (6.00%) Telecoms
4 17 (5.67%) Manufacturing
5 15 (5.00%) Electronics
6 13 (4.33%) Retail
7 11 (3.67%) Public Sector
8 10 (3.33%) Analytical Skills
8 10 (3.33%) Finance
9 5 (1.67%) Marketing
10 4 (1.33%) Aerospace
11 3 (1.00%) Automotive
11 3 (1.00%) Aviation
11 3 (1.00%) Organisational Skills
11 3 (1.00%) Presentation Skills
12 2 (0.67%) Local Government
13 1 (0.33%) Games
13 1 (0.33%) Law
13 1 (0.33%) Military
Libraries, Frameworks & Software Standards
1 2 (0.67%) Web Services
2 1 (0.33%) EDI
Miscellaneous
1 52 (17.33%) Driving Licence
2 18 (6.00%) Onboarding
3 15 (5.00%) Self-Motivation
4 10 (3.33%) Acoustics
5 8 (2.67%) Data Centre
6 5 (1.67%) CCTV
6 5 (1.67%) iPhone
7 4 (1.33%) Clustering
7 4 (1.33%) NHS
8 2 (0.67%) Hybrid Cloud
8 2 (0.67%) Renewable Energy
9 1 (0.33%) FMCG
Operating Systems
1 102 (34.00%) Windows
2 56 (18.67%) Windows Server
3 29 (9.67%) Windows 10
4 11 (3.67%) Android
5 10 (3.33%) Linux
6 8 (2.67%) Windows Server 2019
7 6 (2.00%) Apple iOS
7 6 (2.00%) Mac OS
7 6 (2.00%) Windows Server 2016
8 5 (1.67%) Windows 7
9 4 (1.33%) Windows 8
9 4 (1.33%) Windows Server 2012
Processes & Methodologies
1 69 (23.00%) Problem-Solving
2 60 (20.00%) Customer Service
3 23 (7.67%) Cybersecurity
4 20 (6.67%) Infrastructure Engineering
4 20 (6.67%) Remote Monitoring and Management
5 16 (5.33%) Service Delivery
6 14 (4.67%) Continuous Improvement
7 12 (4.00%) Migration
8 10 (3.33%) Service Management
9 9 (3.00%) Time Management
9 9 (3.00%) User Experience
10 8 (2.67%) Cloud Security
10 8 (2.67%) Customer Engagement
10 8 (2.67%) Data Migration
10 8 (2.67%) Incident Management
10 8 (2.67%) Mentoring
10 8 (2.67%) Virtual Environments
11 7 (2.33%) Collaborative Working
11 7 (2.33%) Server Management
12 6 (2.00%) AI
Programming Languages
1 11 (3.67%) PowerShell
2 6 (2.00%) SQL
3 2 (0.67%) VB
Qualifications
1 30 (10.00%) Degree
2 15 (5.00%) Microsoft Certification
3 4 (1.33%) Azure Certification
4 3 (1.00%) Computer Science Degree
4 3 (1.00%) HNC
4 3 (1.00%) HND
4 3 (1.00%) ITIL Foundation Certificate
5 2 (0.67%) DBS Check
5 2 (0.67%) HP APS
5 2 (0.67%) Master's Degree
5 2 (0.67%) PhD
6 1 (0.33%) BPSS Clearance
6 1 (0.33%) Security Cleared
Quality Assurance & Compliance
1 8 (2.67%) ISO 9001
1 8 (2.67%) SLA
2 3 (1.00%) GDPR
3 2 (0.67%) Cyber Essentials
3 2 (0.67%) ISO/IEC 27001
3 2 (0.67%) QA
4 1 (0.33%) Cyber Essentials PLUS
4 1 (0.33%) ISO/IEC 15288
System Software
1 73 (24.33%) Active Directory
2 28 (9.33%) Hyper-V
3 15 (5.00%) VMware Infrastructure
4 6 (2.00%) Firmware
5 4 (1.33%) Virtual Desktop
6 1 (0.33%) Terminal Server
Systems Management
1 31 (10.33%) Microsoft Intune
2 4 (1.33%) Failover Clustering
Vendors
1 125 (41.67%) Microsoft
2 18 (6.00%) VMware
3 8 (2.67%) Cisco
3 8 (2.67%) Meraki
4 6 (2.00%) Apple
5 4 (1.33%) Google
5 4 (1.33%) Samsung
6 3 (1.00%) Ubiquiti
7 2 (0.67%) ConnectWise
7 2 (0.67%) HP
7 2 (0.67%) Sage
7 2 (0.67%) Sophos
7 2 (0.67%) Veeam
8 1 (0.33%) Citrix