Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 5 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Apr 2026
Same period 2025 Same period 2024
Rank 34 73 59
Rank change year-on-year +39 -14 +25
Permanent jobs requiring a Support Engineer 270 79 205
As % of all permanent jobs in the East of England 4.67% 3.07% 3.57%
As % of the Job Titles category 5.14% 3.53% 3.81%
Number of salaries quoted 213 73 201
10th Percentile £26,000 - £24,000
25th Percentile £29,000 £21,250 £26,000
Median annual salary (50th Percentile) £35,000 £30,000 £31,000
Median % change year-on-year +16.67% -3.23% -4.62%
75th Percentile £47,500 £38,750 £38,000
90th Percentile £71,250 £42,000 £43,750
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -1.52%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,248 2,239 5,380
% of permanent jobs with a recognized job title 90.72% 86.88% 93.78%
Number of salaries quoted 3,247 1,474 4,147
10th Percentile £29,000 £27,500 £25,809
25th Percentile £36,250 £37,500 £31,833
Median annual salary (50th Percentile) £50,000 £54,000 £47,500
Median % change year-on-year -7.41% +13.68% -13.64%
75th Percentile £67,500 £66,253 £63,750
90th Percentile £80,000 £78,750 £76,250
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.19%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 5 April 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 5 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +34 90 £50,000 +66.67% 9
Hertfordshire +29 89 £35,000 -6.67% 7
Essex -15 37 £27,500 +22.22% 3
Suffolk +19 25 £35,000 -6.67% 6
Bedfordshire +20 16 £34,500 +6.15% 2
Norfolk -3 14 £31,625 +5.42% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 5 April 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 69 (25.56%) Microsoft
2 61 (22.59%) Windows
3 59 (21.85%) Microsoft 365
4 58 (21.48%) Problem-Solving
5 53 (19.63%) Active Directory
6 39 (14.44%) Windows Server
7 35 (12.96%) Azure
8 29 (10.74%) Entra ID
9 28 (10.37%) SLA
10 26 (9.63%) Firewall
11 21 (7.78%) Microsoft Intune
12 20 (7.41%) Cybersecurity
12 20 (7.41%) Infrastructure Engineering
13 19 (7.04%) PowerShell
14 18 (6.67%) Windows 10
15 17 (6.30%) Apple iOS
15 17 (6.30%) Security Cleared
15 17 (6.30%) Service Delivery
15 17 (6.30%) SharePoint
15 17 (6.30%) VPN
16 16 (5.93%) Apple
16 16 (5.93%) CSS
16 16 (5.93%) Mentoring
16 16 (5.93%) Microsoft Exchange
17 15 (5.56%) Virtual Desktop
17 15 (5.56%) Windows Server 2019
18 14 (5.19%) Customer Service
18 14 (5.19%) SC Cleared
19 13 (4.81%) Android
19 13 (4.81%) Wi-Fi

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (6.30%) SharePoint
2 16 (5.93%) Microsoft Exchange
3 4 (1.48%) Confluence
4 3 (1.11%) IIS
Applications
1 10 (3.70%) Microsoft Office
2 6 (2.22%) Microsoft Excel
3 5 (1.85%) Microsoft PowerPoint
Business Applications
1 5 (1.85%) Dynamics NAV
2 2 (0.74%) NetSuite
Cloud Services
1 59 (21.85%) Microsoft 365
2 35 (12.96%) Azure
3 29 (10.74%) Entra ID
4 9 (3.33%) OneDrive
5 5 (1.85%) Google Workspace
5 5 (1.85%) Power Platform
6 3 (1.11%) AWS
7 2 (0.74%) Amazon CloudWatch
7 2 (0.74%) Amazon S3
7 2 (0.74%) Amazon SQS
7 2 (0.74%) AWS Lambda
7 2 (0.74%) Serverless
7 2 (0.74%) Virtual Private Cloud
Communications & Networking
1 26 (9.63%) Firewall
2 17 (6.30%) VPN
3 13 (4.81%) Wi-Fi
4 11 (4.07%) TCP/IP
5 9 (3.33%) DHCP
5 9 (3.33%) DNS
5 9 (3.33%) Wireless
6 8 (2.96%) LAN
7 6 (2.22%) VLAN
7 6 (2.22%) WAN
8 5 (1.85%) Remote Desktop
9 2 (0.74%) Network Security
9 2 (0.74%) WLAN
10 1 (0.37%) Cisco Wireless
10 1 (0.37%) IMAP
10 1 (0.37%) L2TP
10 1 (0.37%) NetScaler
10 1 (0.37%) POP3
10 1 (0.37%) SMTP
10 1 (0.37%) VoIP
Database & Business Intelligence
1 5 (1.85%) Amazon RDS
1 5 (1.85%) PostgreSQL
1 5 (1.85%) Power BI
2 4 (1.48%) SQL Server
Development Applications
1 4 (1.48%) JIRA
General
1 52 (19.26%) Social Skills
2 16 (5.93%) Marketing
3 15 (5.56%) Electronics
4 12 (4.44%) Analytical Skills
4 12 (4.44%) Retail
5 11 (4.07%) Finance
6 10 (3.70%) Manufacturing
7 8 (2.96%) Law
8 6 (2.22%) Telecoms
9 5 (1.85%) Public Sector
10 4 (1.48%) Italian Language
11 3 (1.11%) Legal
11 3 (1.11%) Organisational Skills
11 3 (1.11%) Pharmaceutical
12 2 (0.74%) Multimedia
13 1 (0.37%) Advertising
Libraries, Frameworks & Software Standards
1 16 (5.93%) CSS
2 7 (2.59%) .NET
3 2 (0.74%) JSON
4 1 (0.37%) Web Services
Miscellaneous
1 23 (8.52%) Self-Motivation
2 20 (7.41%) Driving Licence
3 9 (3.33%) Robotics
4 7 (2.59%) CCTV
4 7 (2.59%) Embedded Systems
5 4 (1.48%) NHS
5 4 (1.48%) Solar Panel
6 3 (1.11%) Data Centre
6 3 (1.11%) Replication
7 2 (0.74%) Low-Code
7 2 (0.74%) Onboarding
7 2 (0.74%) Product Ownership
8 1 (0.37%) Enterprise Software
Operating Systems
1 61 (22.59%) Windows
2 39 (14.44%) Windows Server
3 18 (6.67%) Windows 10
4 17 (6.30%) Apple iOS
5 15 (5.56%) Windows Server 2019
6 13 (4.81%) Android
7 10 (3.70%) Windows Server 2016
8 4 (1.48%) Linux
9 3 (1.11%) Debian
10 1 (0.37%) Mac OS
Processes & Methodologies
1 58 (21.48%) Problem-Solving
2 20 (7.41%) Cybersecurity
2 20 (7.41%) Infrastructure Engineering
3 17 (6.30%) Service Delivery
4 16 (5.93%) Mentoring
5 14 (5.19%) Customer Service
6 12 (4.44%) Continuous Improvement
7 11 (4.07%) Service Management
8 10 (3.70%) Collaborative Working
8 10 (3.70%) Mobile Device Management
9 9 (3.33%) ERP
9 9 (3.33%) ITIL
10 8 (2.96%) Configuration Management
11 7 (2.59%) Collaborative Engineering
11 7 (2.59%) DevOps
11 7 (2.59%) Mathematics
11 7 (2.59%) Physics
11 7 (2.59%) Presales
12 6 (2.22%) Root Cause Analysis
12 6 (2.22%) Server Management
Programming Languages
1 19 (7.04%) PowerShell
2 7 (2.59%) C#
2 7 (2.59%) C++
3 5 (1.85%) Python
3 5 (1.85%) SQL
3 5 (1.85%) VB
4 3 (1.11%) Bash
5 2 (0.74%) JavaScript
Qualifications
1 17 (6.30%) Security Cleared
2 14 (5.19%) SC Cleared
3 12 (4.44%) Microsoft Certification
4 9 (3.33%) Degree
5 6 (2.22%) DBS Check
6 4 (1.48%) Computer Science Degree
6 4 (1.48%) Master's Degree
6 4 (1.48%) PhD
7 3 (1.11%) HNC
8 2 (0.74%) A+ Certification
9 1 (0.37%) CCNA
9 1 (0.37%) Cisco Certification
9 1 (0.37%) HP APS
9 1 (0.37%) MCSE
Quality Assurance & Compliance
1 28 (10.37%) SLA
2 5 (1.85%) ISO 9001
3 1 (0.37%) QA
System Software
1 53 (19.63%) Active Directory
2 15 (5.56%) Virtual Desktop
3 7 (2.59%) Hyper-V
4 6 (2.22%) VMware Infrastructure
5 2 (0.74%) Docker
Systems Management
1 21 (7.78%) Microsoft Intune
2 8 (2.96%) Jamf Pro
3 2 (0.74%) SCCM
3 2 (0.74%) Terraform
Vendors
1 69 (25.56%) Microsoft
2 16 (5.93%) Apple
3 10 (3.70%) Samsung
4 6 (2.22%) VMware
5 5 (1.85%) Google
6 3 (1.11%) Fortinet
7 2 (0.74%) Fujitsu
7 2 (0.74%) HP
7 2 (0.74%) Salesforce
7 2 (0.74%) Virgin Media
8 1 (0.37%) Aruba
8 1 (0.37%) CheckPoint
8 1 (0.37%) Cisco
8 1 (0.37%) ConnectWise
8 1 (0.37%) F5
8 1 (0.37%) Meraki
8 1 (0.37%) Palo Alto
8 1 (0.37%) Progress
8 1 (0.37%) Sophos
8 1 (0.37%) Veeam