Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 30 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Jan 2026
Same period 2025 Same period 2024
Rank 36 102 62
Rank change year-on-year +66 -40 +33
Permanent jobs requiring a Support Engineer 204 82 136
As % of all permanent jobs in the East of England 4.62% 2.37% 3.51%
As % of the Job Titles category 5.18% 2.66% 3.70%
Number of salaries quoted 148 74 135
10th Percentile £26,250 - £24,000
25th Percentile £29,000 £21,250 £26,375
Median annual salary (50th Percentile) £35,000 £30,000 £32,500
Median % change year-on-year +16.67% -7.69% -
75th Percentile £50,000 £38,000 £38,000
90th Percentile £72,375 £42,625 £40,000
England median annual salary £35,340 £36,000 £33,500
% change year-on-year -1.83% +7.46% +1.52%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,937 3,084 3,671
% of permanent jobs with a recognized job title 89.13% 89.18% 94.61%
Number of salaries quoted 2,415 1,405 2,932
10th Percentile £28,000 £28,000 £26,000
25th Percentile £35,250 £38,500 £34,000
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% -7.41%
75th Percentile £65,000 £67,500 £65,000
90th Percentile £80,000 £78,750 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 30 January 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 30 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +46 75 £35,000 +1.45% 12
Cambridgeshire +44 65 £50,000 +66.67% 15
Bedfordshire +42 26 £35,000 +7.69% 1
Essex -11 23 £27,500 +22.22% 3
Suffolk +10 10 £35,000 -22.22% 11
Norfolk +14 5 £35,000 -26.32% 4
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 30 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 56 (27.45%) Problem-Solving
2 55 (26.96%) Microsoft
3 52 (25.49%) Windows
4 40 (19.61%) Active Directory
5 39 (19.12%) Microsoft 365
6 33 (16.18%) SLA
7 32 (15.69%) Entra ID
8 30 (14.71%) Windows Server
9 27 (13.24%) Azure
10 26 (12.75%) Security Cleared
11 22 (10.78%) Apple iOS
12 21 (10.29%) SC Cleared
13 20 (9.80%) Android
14 19 (9.31%) Apple
14 19 (9.31%) Customer Service
14 19 (9.31%) Firewall
14 19 (9.31%) Service Management
15 17 (8.33%) Cybersecurity
15 17 (8.33%) Microsoft Intune
16 16 (7.84%) Configuration Management
16 16 (7.84%) CSS
16 16 (7.84%) Jamf Pro
16 16 (7.84%) Microsoft Certification
16 16 (7.84%) Mobile Device Management
16 16 (7.84%) PowerShell
16 16 (7.84%) Service Delivery
17 15 (7.35%) Mentoring
18 13 (6.37%) Continuous Improvement
19 12 (5.88%) TCP/IP
20 11 (5.39%) Samsung

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (4.90%) SharePoint
2 8 (3.92%) Microsoft Exchange
3 4 (1.96%) Confluence
3 4 (1.96%) Oracle Workflow
4 3 (1.47%) IIS
Applications
1 8 (3.92%) Microsoft Office
2 6 (2.94%) Microsoft Excel
3 5 (2.45%) Microsoft PowerPoint
Business Applications
1 4 (1.96%) NEC Housing
2 2 (0.98%) Dynamics NAV
2 2 (0.98%) NetSuite
Cloud Services
1 39 (19.12%) Microsoft 365
2 32 (15.69%) Entra ID
3 27 (13.24%) Azure
4 8 (3.92%) OneDrive
5 5 (2.45%) Cohesity
5 5 (2.45%) Power Platform
6 3 (1.47%) AWS
7 2 (0.98%) Google Workspace
8 1 (0.49%) Amazon CloudWatch
8 1 (0.49%) Amazon S3
8 1 (0.49%) Amazon SQS
8 1 (0.49%) AWS Lambda
8 1 (0.49%) IaaS
8 1 (0.49%) PaaS
8 1 (0.49%) SaaS
8 1 (0.49%) Serverless
8 1 (0.49%) Virtual Private Cloud
Communications & Networking
1 19 (9.31%) Firewall
2 12 (5.88%) TCP/IP
3 11 (5.39%) VPN
4 8 (3.92%) Wi-Fi
5 5 (2.45%) DHCP
5 5 (2.45%) DNS
5 5 (2.45%) Remote Desktop
5 5 (2.45%) SAN
6 3 (1.47%) LAN
6 3 (1.47%) VLAN
6 3 (1.47%) Wireless
7 2 (0.98%) WAN
8 1 (0.49%) Cisco Wireless
8 1 (0.49%) IMAP
8 1 (0.49%) IP Telephony
8 1 (0.49%) NetScaler
8 1 (0.49%) Network Security
8 1 (0.49%) POP3
8 1 (0.49%) SD-WAN
8 1 (0.49%) SMTP
Database & Business Intelligence
1 7 (3.43%) SQL Server
2 5 (2.45%) Power BI
3 4 (1.96%) Amazon RDS
3 4 (1.96%) BusinessObjects
3 4 (1.96%) MS Access
3 4 (1.96%) PostgreSQL
3 4 (1.96%) SAP Data Services
Development Applications
1 4 (1.96%) JIRA
1 4 (1.96%) Toad
General
1 49 (24.02%) Social Skills
2 19 (9.31%) Marketing
3 16 (7.84%) Law
4 10 (4.90%) Electronics
4 10 (4.90%) Manufacturing
5 8 (3.92%) Analytical Skills
6 6 (2.94%) Finance
6 6 (2.94%) Public Sector
7 4 (1.96%) Italian Language
7 4 (1.96%) Local Government
7 4 (1.96%) Pharmaceutical
8 3 (1.47%) Organisational Skills
8 3 (1.47%) Retail
8 3 (1.47%) Telecoms
9 2 (0.98%) Advertising
9 2 (0.98%) Multimedia
Libraries, Frameworks & Software Standards
1 16 (7.84%) CSS
2 7 (3.43%) .NET
3 1 (0.49%) JSON
Miscellaneous
1 18 (8.82%) Self-Motivation
2 12 (5.88%) Driving Licence
3 8 (3.92%) CCTV
4 7 (3.43%) Embedded Systems
5 6 (2.94%) Onboarding
5 6 (2.94%) Robotics
6 5 (2.45%) Home Automation
7 4 (1.96%) Data Centre
7 4 (1.96%) Solar Panel
8 3 (1.47%) Replication
9 2 (0.98%) Enterprise Software
10 1 (0.49%) Cloud Native
10 1 (0.49%) Low-Code
10 1 (0.49%) Product Ownership
10 1 (0.49%) Public Cloud
Operating Systems
1 52 (25.49%) Windows
2 30 (14.71%) Windows Server
3 22 (10.78%) Apple iOS
4 20 (9.80%) Android
5 11 (5.39%) Windows Server 2019
6 10 (4.90%) Linux
6 10 (4.90%) Unix
7 9 (4.41%) Windows Server 2016
8 8 (3.92%) Debian
8 8 (3.92%) Windows 10
9 5 (2.45%) Red Hat Enterprise Linux
9 5 (2.45%) Solaris
10 1 (0.49%) Mac OS
Processes & Methodologies
1 56 (27.45%) Problem-Solving
2 19 (9.31%) Customer Service
2 19 (9.31%) Service Management
3 17 (8.33%) Cybersecurity
4 16 (7.84%) Configuration Management
4 16 (7.84%) Mobile Device Management
4 16 (7.84%) Service Delivery
5 15 (7.35%) Mentoring
6 13 (6.37%) Continuous Improvement
7 10 (4.90%) Root Cause Analysis
8 8 (3.92%) DevOps
8 8 (3.92%) ITIL
9 7 (3.43%) Collaborative Engineering
9 7 (3.43%) Collaborative Working
9 7 (3.43%) Mathematics
9 7 (3.43%) Physics
9 7 (3.43%) Presales
10 6 (2.94%) ERP
10 6 (2.94%) Infrastructure Engineering
10 6 (2.94%) Zero Trust
Programming Languages
1 16 (7.84%) PowerShell
2 8 (3.92%) Python
2 8 (3.92%) SQL
3 7 (3.43%) Bash
3 7 (3.43%) C#
3 7 (3.43%) C++
4 6 (2.94%) VB
5 5 (2.45%) Korn
6 4 (1.96%) Shell Script
7 1 (0.49%) Bicep
7 1 (0.49%) JavaScript
Qualifications
1 26 (12.75%) Security Cleared
2 21 (10.29%) SC Cleared
3 16 (7.84%) Microsoft Certification
4 9 (4.41%) Degree
5 5 (2.45%) NVQ Level 4
6 4 (1.96%) Computer Science Degree
6 4 (1.96%) HNC
7 3 (1.47%) DBS Check
8 2 (0.98%) A+ Certification
9 1 (0.49%) CCNA
9 1 (0.49%) Cisco Certification
9 1 (0.49%) DV Cleared
9 1 (0.49%) MCSE
Quality Assurance & Compliance
1 33 (16.18%) SLA
2 1 (0.49%) Cyber Essentials
2 1 (0.49%) GDPR
2 1 (0.49%) ISO/IEC 27001
System Software
1 40 (19.61%) Active Directory
2 11 (5.39%) Virtual Desktop
3 10 (4.90%) VMware Infrastructure
4 3 (1.47%) Hyper-V
5 1 (0.49%) Docker
5 1 (0.49%) Virtual Machines
Systems Management
1 17 (8.33%) Microsoft Intune
2 16 (7.84%) Jamf Pro
3 5 (2.45%) Ansible
4 2 (0.98%) SCCM
4 2 (0.98%) Terraform
Vendors
1 55 (26.96%) Microsoft
2 19 (9.31%) Apple
3 11 (5.39%) Samsung
3 11 (5.39%) VMware
4 5 (2.45%) NetApp
4 5 (2.45%) SAP
5 4 (1.96%) Fortinet
5 4 (1.96%) NEC
5 4 (1.96%) Oracle
6 2 (0.98%) Fujitsu
6 2 (0.98%) Google
6 2 (0.98%) Palo Alto
6 2 (0.98%) Salesforce
6 2 (0.98%) Virgin Media
7 1 (0.49%) Aruba
7 1 (0.49%) CheckPoint
7 1 (0.49%) Cisco
7 1 (0.49%) CrowdStrike
7 1 (0.49%) F5
7 1 (0.49%) Meraki