Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 8 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Dec 2025
Same period 2024 Same period 2023
Rank 40 93 57
Rank change year-on-year +53 -36 +54
Permanent jobs requiring a Support Engineer 186 95 78
As % of all permanent jobs in the East of England 4.80% 2.42% 3.94%
As % of the Job Titles category 5.37% 2.68% 4.14%
Number of salaries quoted 150 81 74
10th Percentile £26,000 £21,250 £26,000
25th Percentile £28,500 £26,250 £29,625
Median annual salary (50th Percentile) £35,000 £31,000 £34,000
Median % change year-on-year +12.90% -8.82% +4.62%
75th Percentile £43,750 £38,750 £38,750
90th Percentile £50,000 £50,000 £40,000
England median annual salary £36,500 £36,000 £35,000
% change year-on-year +1.39% +2.86% +6.06%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,462 3,544 1,884
% of permanent jobs with a recognized job title 89.43% 90.20% 95.25%
Number of salaries quoted 2,128 1,750 1,345
10th Percentile £27,250 £28,500 £26,250
25th Percentile £34,188 £40,000 £37,500
Median annual salary (50th Percentile) £47,500 £54,000 £55,000
Median % change year-on-year -12.04% -1.82% +4.76%
75th Percentile £62,500 £70,000 £68,750
90th Percentile £79,300 £85,000 £85,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 8 December 2025.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 8 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +50 67 £42,500 +13.33% 24
Cambridgeshire +33 41 £35,000 +6.06% 23
Bedfordshire +52 39 £35,000 +7.69% 3
Essex +2 33 £27,500 +22.22% 3
Norfolk +10 5 £35,000 +14.75% 4
Suffolk -23 1 £55,000 +96.43% 17
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 8 December 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 57 (30.65%) Microsoft
2 54 (29.03%) Windows
3 51 (27.42%) Problem-Solving
4 36 (19.35%) Microsoft 365
5 35 (18.82%) Active Directory
6 33 (17.74%) Azure
6 33 (17.74%) SLA
7 30 (16.13%) Windows Server
8 29 (15.59%) Entra ID
9 24 (12.90%) Customer Service
10 23 (12.37%) Security Cleared
11 21 (11.29%) Service Delivery
12 20 (10.75%) VMware
13 19 (10.22%) Android
13 19 (10.22%) Apple
13 19 (10.22%) Apple iOS
13 19 (10.22%) PowerShell
14 18 (9.68%) VMware Infrastructure
15 17 (9.14%) Linux
15 17 (9.14%) Microsoft Exchange
15 17 (9.14%) SC Cleared
15 17 (9.14%) Service Management
16 16 (8.60%) Firewall
16 16 (8.60%) Microsoft Intune
17 14 (7.53%) Configuration Management
17 14 (7.53%) Jamf Pro
17 14 (7.53%) Mobile Device Management
18 13 (6.99%) Cybersecurity
18 13 (6.99%) ITIL
18 13 (6.99%) Microsoft Certification

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (9.14%) Microsoft Exchange
2 7 (3.76%) SharePoint
3 4 (2.15%) Oracle Workflow
4 1 (0.54%) Confluence
Applications
1 9 (4.84%) Microsoft Office
2 5 (2.69%) Microsoft Excel
2 5 (2.69%) Microsoft PowerPoint
3 3 (1.61%) Chatbot
Business Applications
1 4 (2.15%) NEC Housing
2 2 (1.08%) NetSuite
3 1 (0.54%) Remedy ITSM
Cloud Services
1 36 (19.35%) Microsoft 365
2 33 (17.74%) Azure
3 29 (15.59%) Entra ID
4 8 (4.30%) Cohesity
5 5 (2.69%) OneDrive
5 5 (2.69%) Power Platform
6 2 (1.08%) AWS
7 1 (0.54%) IaaS
7 1 (0.54%) PaaS
7 1 (0.54%) SaaS
Communications & Networking
1 16 (8.60%) Firewall
2 12 (6.45%) TCP/IP
3 11 (5.91%) VPN
4 9 (4.84%) DNS
4 9 (4.84%) SAN
5 8 (4.30%) DHCP
6 6 (3.23%) Wi-Fi
7 3 (1.61%) Remote Desktop
8 1 (0.54%) Fibre Channel
8 1 (0.54%) IMAP
8 1 (0.54%) IP Telephony
8 1 (0.54%) LAN
8 1 (0.54%) POP3
8 1 (0.54%) SMTP
8 1 (0.54%) VLAN
8 1 (0.54%) WAN
Database & Business Intelligence
1 5 (2.69%) Power BI
2 4 (2.15%) Amazon RDS
2 4 (2.15%) BusinessObjects
2 4 (2.15%) MS Access
2 4 (2.15%) SAP Data Services
2 4 (2.15%) SQL Server
3 3 (1.61%) PostgreSQL
Development Applications
1 4 (2.15%) Toad
2 1 (0.54%) JIRA
General
1 45 (24.19%) Social Skills
2 17 (9.14%) Marketing
3 14 (7.53%) Law
3 14 (7.53%) Manufacturing
4 8 (4.30%) Organisational Skills
5 6 (3.23%) Electronics
5 6 (3.23%) Public Sector
6 5 (2.69%) Analytical Skills
7 4 (2.15%) Finance
7 4 (2.15%) Italian Language
7 4 (2.15%) Local Government
7 4 (2.15%) Pharmaceutical
8 1 (0.54%) Advertising
8 1 (0.54%) Retail
8 1 (0.54%) Telecoms
Libraries, Frameworks & Software Standards
1 11 (5.91%) CSS
2 3 (1.61%) .NET
Miscellaneous
1 14 (7.53%) Self-Motivation
2 7 (3.76%) CCTV
2 7 (3.76%) Driving Licence
2 7 (3.76%) Wiki
3 6 (3.23%) Onboarding
4 5 (2.69%) FMCG
4 5 (2.69%) Home Automation
5 4 (2.15%) Data Centre
5 4 (2.15%) Robotics
5 4 (2.15%) Solar Panel
6 3 (1.61%) Embedded Systems
6 3 (1.61%) Enterprise Software
6 3 (1.61%) Linux Command Line
7 1 (0.54%) Cloud Native
7 1 (0.54%) Clustering
7 1 (0.54%) iPad
7 1 (0.54%) PKI
7 1 (0.54%) Public Cloud
Operating Systems
1 54 (29.03%) Windows
2 30 (16.13%) Windows Server
3 19 (10.22%) Android
3 19 (10.22%) Apple iOS
4 17 (9.14%) Linux
5 12 (6.45%) Unix
6 11 (5.91%) Windows Server 2019
7 10 (5.38%) Debian
8 8 (4.30%) Solaris
9 7 (3.76%) Red Hat Enterprise Linux
10 6 (3.23%) Windows 10
11 5 (2.69%) Mac OS
11 5 (2.69%) Windows Server 2016
Processes & Methodologies
1 51 (27.42%) Problem-Solving
2 24 (12.90%) Customer Service
3 21 (11.29%) Service Delivery
4 17 (9.14%) Service Management
5 14 (7.53%) Configuration Management
5 14 (7.53%) Mobile Device Management
6 13 (6.99%) Cybersecurity
6 13 (6.99%) ITIL
7 11 (5.91%) Root Cause Analysis
8 9 (4.84%) Continuous Improvement
8 9 (4.84%) CRM
8 9 (4.84%) Customer-Centricity
8 9 (4.84%) Mentoring
9 8 (4.30%) Task Automation
10 7 (3.76%) Business Intelligence
10 7 (3.76%) Line Management
10 7 (3.76%) Patch Management
11 6 (3.23%) Zero Trust
12 5 (2.69%) Proactive Maintenance
12 5 (2.69%) Proactive Monitoring
Programming Languages
1 19 (10.22%) PowerShell
2 11 (5.91%) Bash
2 11 (5.91%) SQL
3 8 (4.30%) Python
4 7 (3.76%) Korn
4 7 (3.76%) Shell Script
5 4 (2.15%) VB
6 3 (1.61%) C#
6 3 (1.61%) C++
7 1 (0.54%) Bicep
Qualifications
1 23 (12.37%) Security Cleared
2 17 (9.14%) SC Cleared
3 13 (6.99%) Microsoft Certification
4 7 (3.76%) Degree
5 5 (2.69%) HNC
5 5 (2.69%) NVQ Level 4
6 3 (1.61%) DBS Check
6 3 (1.61%) DV Cleared
7 1 (0.54%) A+ Certification
7 1 (0.54%) CCNA
7 1 (0.54%) Cisco Certification
7 1 (0.54%) Computer Science Degree
7 1 (0.54%) HND
7 1 (0.54%) ITIL Foundation Certificate
7 1 (0.54%) MCSE
Quality Assurance & Compliance
1 33 (17.74%) SLA
2 1 (0.54%) Cyber Essentials
2 1 (0.54%) GDPR
2 1 (0.54%) ISO/IEC 27001
System Software
1 35 (18.82%) Active Directory
2 18 (9.68%) VMware Infrastructure
3 8 (4.30%) Hyper-V
4 5 (2.69%) Virtual Desktop
5 1 (0.54%) Virtual Machines
Systems Management
1 16 (8.60%) Microsoft Intune
2 14 (7.53%) Jamf Pro
3 8 (4.30%) Ansible
4 6 (3.23%) Backup Exec
5 4 (2.15%) SCCM
6 1 (0.54%) Microsoft Clustering
6 1 (0.54%) NetBackup
6 1 (0.54%) Puppet
6 1 (0.54%) Terraform
6 1 (0.54%) WhatsUp Gold
Vendors
1 57 (30.65%) Microsoft
2 20 (10.75%) VMware
3 19 (10.22%) Apple
4 9 (4.84%) Samsung
5 8 (4.30%) NetApp
6 6 (3.23%) SAP
6 6 (3.23%) Veeam
7 4 (2.15%) NEC
7 4 (2.15%) Oracle
8 2 (1.08%) HP
8 2 (1.08%) Salesforce
9 1 (0.54%) Cisco
9 1 (0.54%) CrowdStrike
9 1 (0.54%) Fortinet
9 1 (0.54%) Palo Alto
9 1 (0.54%) Remedy
9 1 (0.54%) ServiceNow