Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 24 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Nov 2025
Same period 2024 Same period 2023
Rank 37 94 47
Rank change year-on-year +57 -47 +73
Permanent jobs requiring a Support Engineer 190 103 89
As % of all permanent jobs in the East of England 5.19% 2.40% 4.29%
As % of the Job Titles category 5.81% 2.65% 4.50%
Number of salaries quoted 159 88 84
10th Percentile £26,200 £21,250 £26,000
25th Percentile £30,188 £26,250 £30,000
Median annual salary (50th Percentile) £35,000 £32,500 £34,500
Median % change year-on-year +7.69% -5.80% +6.15%
75th Percentile £43,750 £38,750 £38,750
90th Percentile £50,000 £50,000 £43,750
England median annual salary £37,500 £36,000 £35,000
% change year-on-year +4.17% +2.86% +6.06%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,273 3,889 1,977
% of permanent jobs with a recognized job title 89.40% 90.80% 95.37%
Number of salaries quoted 2,022 1,989 1,392
10th Percentile £27,250 £28,500 £26,250
25th Percentile £32,500 £40,000 £36,750
Median annual salary (50th Percentile) £46,750 £53,000 £52,500
Median % change year-on-year -11.79% +0.95% -
75th Percentile £60,563 £70,000 £67,500
90th Percentile £77,500 £85,000 £83,750
England median annual salary £54,987 £57,500 £60,000
% change year-on-year -4.37% -4.17% -

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 24 November 2025.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 24 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +40 62 £42,500 +13.33% 14
Cambridgeshire +30 43 £35,000 +6.06% 11
Bedfordshire +50 42 £35,000 +7.69%
Essex +3 37 £28,500 +26.67% 5
Norfolk +13 3 £33,250 +9.02% 6
Suffolk -24 3 £57,000 +103.57% 5
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 24 November 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 65 (34.21%) Microsoft
2 60 (31.58%) Windows
3 50 (26.32%) Problem-Solving
4 41 (21.58%) Microsoft 365
5 39 (20.53%) Azure
6 34 (17.89%) Windows Server
7 32 (16.84%) Active Directory
8 31 (16.32%) SLA
9 26 (13.68%) VMware
10 25 (13.16%) PowerShell
11 24 (12.63%) Customer Service
11 24 (12.63%) Entra ID
11 24 (12.63%) VMware Infrastructure
12 23 (12.11%) Microsoft Exchange
13 21 (11.05%) Linux
13 21 (11.05%) Security Cleared
13 21 (11.05%) Service Delivery
14 20 (10.53%) Apple
15 19 (10.00%) ITIL
16 17 (8.95%) Android
16 17 (8.95%) Apple iOS
17 16 (8.42%) Microsoft Intune
18 15 (7.89%) SC Cleared
18 15 (7.89%) Service Management
18 15 (7.89%) Windows Server 2019
19 14 (7.37%) Bash
19 14 (7.37%) Firewall
19 14 (7.37%) Hyper-V
19 14 (7.37%) Task Automation
20 13 (6.84%) Cybersecurity

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (12.11%) Microsoft Exchange
2 6 (3.16%) SharePoint
3 4 (2.11%) Oracle Workflow
Applications
1 11 (5.79%) Microsoft Office
2 6 (3.16%) Chatbot
3 5 (2.63%) Microsoft Excel
3 5 (2.63%) Microsoft PowerPoint
Business Applications
1 4 (2.11%) NEC Housing
2 2 (1.05%) NetSuite
3 1 (0.53%) Remedy ITSM
Cloud Services
1 41 (21.58%) Microsoft 365
2 39 (20.53%) Azure
3 24 (12.63%) Entra ID
4 8 (4.21%) Cohesity
5 5 (2.63%) Power Platform
6 4 (2.11%) AWS
6 4 (2.11%) OneDrive
7 2 (1.05%) Amazon ECS
7 2 (1.05%) AWS Lambda
7 2 (1.05%) Serverless
8 1 (0.53%) IaaS
8 1 (0.53%) PaaS
8 1 (0.53%) SaaS
Communications & Networking
1 14 (7.37%) Firewall
2 12 (6.32%) TCP/IP
3 11 (5.79%) VPN
4 9 (4.74%) DNS
4 9 (4.74%) SAN
5 8 (4.21%) DHCP
6 6 (3.16%) Wi-Fi
7 5 (2.63%) Remote Desktop
8 1 (0.53%) Fibre Channel
8 1 (0.53%) IMAP
8 1 (0.53%) IP Telephony
8 1 (0.53%) LAN
8 1 (0.53%) POP3
8 1 (0.53%) SMTP
8 1 (0.53%) VLAN
8 1 (0.53%) WAN
Database & Business Intelligence
1 5 (2.63%) Power BI
2 4 (2.11%) Amazon RDS
2 4 (2.11%) BusinessObjects
2 4 (2.11%) MS Access
2 4 (2.11%) SAP Data Services
2 4 (2.11%) SQL Server
3 3 (1.58%) PostgreSQL
Development Applications
1 4 (2.11%) Toad
General
1 48 (25.26%) Social Skills
2 17 (8.95%) Manufacturing
3 15 (7.89%) Marketing
4 12 (6.32%) Law
5 8 (4.21%) Organisational Skills
6 6 (3.16%) Public Sector
7 5 (2.63%) Analytical Skills
7 5 (2.63%) Electronics
8 4 (2.11%) Finance
8 4 (2.11%) Italian Language
8 4 (2.11%) Local Government
8 4 (2.11%) Pharmaceutical
9 3 (1.58%) Retail
10 1 (0.53%) Advertising
10 1 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (4.74%) CSS
2 5 (2.63%) .NET
Miscellaneous
1 14 (7.37%) Self-Motivation
2 9 (4.74%) Driving Licence
3 7 (3.68%) CCTV
3 7 (3.68%) Wiki
4 6 (3.16%) Linux Command Line
4 6 (3.16%) Onboarding
5 5 (2.63%) FMCG
5 5 (2.63%) Home Automation
6 4 (2.11%) Data Centre
7 3 (1.58%) Embedded Systems
7 3 (1.58%) Enterprise Software
7 3 (1.58%) Robotics
7 3 (1.58%) Solar Panel
8 1 (0.53%) Cloud Native
8 1 (0.53%) Clustering
8 1 (0.53%) iPad
8 1 (0.53%) PKI
8 1 (0.53%) Public Cloud
Operating Systems
1 60 (31.58%) Windows
2 34 (17.89%) Windows Server
3 21 (11.05%) Linux
4 17 (8.95%) Android
4 17 (8.95%) Apple iOS
5 15 (7.89%) Windows Server 2019
6 12 (6.32%) Unix
7 10 (5.26%) Debian
8 9 (4.74%) Mac OS
9 8 (4.21%) Solaris
10 7 (3.68%) Red Hat Enterprise Linux
11 6 (3.16%) Windows 10
12 3 (1.58%) Windows Server 2016
Processes & Methodologies
1 50 (26.32%) Problem-Solving
2 24 (12.63%) Customer Service
3 21 (11.05%) Service Delivery
4 19 (10.00%) ITIL
5 15 (7.89%) Service Management
6 14 (7.37%) Task Automation
7 13 (6.84%) Cybersecurity
7 13 (6.84%) Patch Management
7 13 (6.84%) Root Cause Analysis
8 12 (6.32%) Configuration Management
8 12 (6.32%) Mobile Device Management
9 11 (5.79%) Continuous Improvement
10 8 (4.21%) CRM
10 8 (4.21%) Customer-Centricity
10 8 (4.21%) Line Management
11 7 (3.68%) AI
11 7 (3.68%) Asset Management
11 7 (3.68%) Business Intelligence
11 7 (3.68%) Mentoring
11 7 (3.68%) Problem Management
Programming Languages
1 25 (13.16%) PowerShell
2 14 (7.37%) Bash
3 13 (6.84%) SQL
4 10 (5.26%) Python
4 10 (5.26%) Shell Script
5 7 (3.68%) Korn
6 4 (2.11%) VB
7 3 (1.58%) C#
7 3 (1.58%) C++
8 2 (1.05%) Java
9 1 (0.53%) Bicep
Qualifications
1 21 (11.05%) Security Cleared
2 15 (7.89%) SC Cleared
3 11 (5.79%) Microsoft Certification
4 8 (4.21%) Degree
5 5 (2.63%) HNC
5 5 (2.63%) NVQ Level 4
6 3 (1.58%) DBS Check
6 3 (1.58%) DV Cleared
7 1 (0.53%) A+ Certification
7 1 (0.53%) CCNA
7 1 (0.53%) Cisco Certification
7 1 (0.53%) HND
7 1 (0.53%) ITIL Foundation Certificate
7 1 (0.53%) MCSE
Quality Assurance & Compliance
1 31 (16.32%) SLA
2 2 (1.05%) PCI DSS
2 2 (1.05%) Sarbanes-Oxley
3 1 (0.53%) Cyber Essentials
3 1 (0.53%) GDPR
3 1 (0.53%) ISO/IEC 27001
System Software
1 32 (16.84%) Active Directory
2 24 (12.63%) VMware Infrastructure
3 14 (7.37%) Hyper-V
4 3 (1.58%) Virtual Desktop
5 1 (0.53%) Virtual Machines
Systems Management
1 16 (8.42%) Microsoft Intune
2 12 (6.32%) Backup Exec
2 12 (6.32%) Jamf Pro
3 8 (4.21%) Ansible
4 4 (2.11%) SCCM
5 1 (0.53%) Microsoft Clustering
5 1 (0.53%) NetBackup
5 1 (0.53%) Puppet
5 1 (0.53%) Terraform
5 1 (0.53%) WhatsUp Gold
Vendors
1 65 (34.21%) Microsoft
2 26 (13.68%) VMware
3 20 (10.53%) Apple
4 12 (6.32%) Veeam
5 8 (4.21%) NetApp
6 7 (3.68%) Samsung
7 6 (3.16%) SAP
8 4 (2.11%) HP
8 4 (2.11%) NEC
8 4 (2.11%) Oracle
9 2 (1.05%) Salesforce
9 2 (1.05%) Siemens
10 1 (0.53%) Cisco
10 1 (0.53%) CrowdStrike
10 1 (0.53%) Fortinet
10 1 (0.53%) Palo Alto
10 1 (0.53%) Remedy
10 1 (0.53%) ServiceNow