Period
to 25 May 2018

The median annual salary for a Support Engineer was £28,875 in advertised job vacancies in the East of England during the 6 months to 25 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East of England
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 91 109 66
Rank change year-on-year +18 -43 +34
Permanent jobs requiring a Support Engineer 407 340 577
As % of all permanent IT jobs advertised in the East of England 3.26% 2.81% 4.04%
As % of the Job Titles category 3.37% 2.90% 4.19%
Number of salaries quoted 346 301 534
East of England median annual salary £28,875 £31,498 £29,250
Median salary % change year-on-year -8.33% +7.69% -2.50%
10th Percentile £21,250 £20,500 £19,250
90th Percentile £43,500 £50,000 £47,500
England median annual salary £32,500 £32,000 £32,500
% change year-on-year +1.56% -1.54% +3.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 12,092 11,739 13,781
% of permanent IT jobs with a recognized job title 96.88% 96.96% 96.44%
Number of salaries quoted 9,433 9,511 11,316
East of England median annual salary £47,500 £45,000 £44,500
Median salary % change year-on-year +5.56% +1.12% +4.71%
10th Percentile £26,250 £26,000 £25,750
90th Percentile £71,250 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 25 May 2018.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +31 189 £28,504 +3.65% 14
Cambridgeshire -14 107 £31,000 -8.82% 16
Essex +15 46 £32,500 +3.18% 5
Bedfordshire +30 44 £27,752 -7.49% 3
Suffolk +11 17 £31,500 +26.00% 3
Norfolk +8 8 £35,000 -6.67% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 25 May 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 249 (61.18%) Windows
2 158 (38.82%) Microsoft
3 122 (29.98%) Active Directory
4 105 (25.80%) Windows Server
5 102 (25.06%) Citrix
6 93 (22.85%) Microsoft Office
7 91 (22.36%) Windows 7
8 77 (18.92%) VMware
9 72 (17.69%) ITIL
9 72 (17.69%) Office 365
10 61 (14.99%) Linux
11 60 (14.74%) Windows 10
12 58 (14.25%) SQL
13 51 (12.53%) Windows Server 2012
13 51 (12.53%) Problem-Solving
14 50 (12.29%) Java
14 50 (12.29%) DNS
15 48 (11.79%) VPN
15 48 (11.79%) Windows 8
16 47 (11.55%) Windows Server 2008
16 47 (11.55%) VMware Infrastructure
17 45 (11.06%) Hyper-V
17 45 (11.06%) SLA
18 44 (10.81%) MS Exchange
18 44 (10.81%) Firewall
19 42 (10.32%) Tomcat
20 40 (9.83%) SQL Server
21 36 (8.85%) DHCP
21 36 (8.85%) Mac OS X
22 35 (8.60%) Apache

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (10.81%) MS Exchange
2 42 (10.32%) Tomcat
3 35 (8.60%) Apache
4 18 (4.42%) SharePoint
5 16 (3.93%) Exchange Server 2013
6 8 (1.97%) Exchange Server 2010
7 5 (1.23%) IIS
8 4 (0.98%) Exchange Server 2007
8 4 (0.98%) Skype for Business
8 4 (0.98%) WebLogic
9 1 (0.25%) BizTalk Server
9 1 (0.25%) Blackberry Enterprise Server
9 1 (0.25%) Confluence
9 1 (0.25%) GlassFish
9 1 (0.25%) JBoss
9 1 (0.25%) Zimbra
Applications
1 93 (22.85%) Microsoft Office
2 10 (2.46%) Microsoft Excel
3 5 (1.23%) Photoshop
4 3 (0.74%) Microsoft PowerPoint
5 2 (0.49%) CATIA
5 2 (0.49%) Siemens NX
6 1 (0.25%) Spreadsheet
Business Applications
1 4 (0.98%) Payment Gateway
2 3 (0.74%) SAP Business One
3 1 (0.25%) Dynamics AX
3 1 (0.25%) Dynamics CRM
3 1 (0.25%) Dynamics NAV
3 1 (0.25%) Oracle Applications
3 1 (0.25%) Orchard Housing
3 1 (0.25%) Temenos T24
Cloud Services
1 72 (17.69%) Office 365
2 29 (7.13%) Microsoft Azure
3 15 (3.69%) Amazon AWS
4 6 (1.47%) SaaS
5 5 (1.23%) Azure Active Directory
6 3 (0.74%) G Suite
7 2 (0.49%) PaaS
8 1 (0.25%) Dynamics 365
8 1 (0.25%) Sage Pay
Communications & Networking
1 50 (12.29%) DNS
2 48 (11.79%) VPN
3 44 (10.81%) Firewall
4 36 (8.85%) DHCP
5 34 (8.35%) TCP/IP
6 32 (7.86%) WAN
7 28 (6.88%) SAN
8 22 (5.41%) LAN
9 13 (3.19%) Remote Desktop
10 11 (2.70%) NAS
10 11 (2.70%) VLAN
10 11 (2.70%) VoIP
11 10 (2.46%) Internet
11 10 (2.46%) Network Security
12 8 (1.97%) Wi-Fi
13 6 (1.47%) FTP
13 6 (1.47%) SMTP
14 5 (1.23%) ADSL
14 5 (1.23%) Skype
15 4 (0.98%) Structured Cabling
Database & Business Intelligence
1 40 (9.83%) SQL Server
2 26 (6.39%) Relational Database
3 15 (3.69%) SQL Server 2008
4 11 (2.70%) SQL Server 2014
5 9 (2.21%) Crystal Reports
6 7 (1.72%) MySQL
6 7 (1.72%) SQL Server 2012
7 5 (1.23%) Oracle Database
7 5 (1.23%) SQL Server 2005
7 5 (1.23%) SQL Server Reporting Services
8 3 (0.74%) GIS
9 1 (0.25%) Data Warehouse
9 1 (0.25%) Geospatial Data
9 1 (0.25%) Oracle Database 12c
Development Applications
1 16 (3.93%) Maven
2 3 (0.74%) LabVIEW
3 1 (0.25%) Atlassian Bamboo
3 1 (0.25%) Bitbucket
3 1 (0.25%) Git (software)
3 1 (0.25%) JIRA
3 1 (0.25%) Octopus Deploy
3 1 (0.25%) PROIV
3 1 (0.25%) Subversion
General
1 28 (6.88%) Finance
2 27 (6.63%) Games
3 20 (4.91%) Telecoms
4 15 (3.69%) Marketing
5 14 (3.44%) Electronics
6 11 (2.70%) Manufacturing
7 8 (1.97%) Back Office
8 6 (1.47%) Legal
9 4 (0.98%) Banking
10 3 (0.74%) Retail
11 1 (0.25%) Advertising
11 1 (0.25%) Military
Libraries, Frameworks & Software Standards
1 21 (5.16%) HTML
2 20 (4.91%) CSS
2 20 (4.91%) XML
3 16 (3.93%) CSS3
3 16 (3.93%) HTML5
3 16 (3.93%) Node.js
3 16 (3.93%) Spring
4 11 (2.70%) X-Windows
5 5 (1.23%) .NET
5 5 (1.23%) Flash
5 5 (1.23%) J2EE
5 5 (1.23%) Middleware
6 2 (0.49%) Web Services
7 1 (0.25%) Elastic Stack
7 1 (0.25%) jQuery
7 1 (0.25%) MAPI
7 1 (0.25%) OAuth
7 1 (0.25%) SAML
7 1 (0.25%) WAP
7 1 (0.25%) XSLT
Miscellaneous
1 21 (5.16%) Analytical Skills
1 21 (5.16%) Data Centre
1 21 (5.16%) Fintech
2 15 (3.69%) Driving Licence
3 13 (3.19%) Fat Client
3 13 (3.19%) Thin Client
4 11 (2.70%) Self-Motivation
5 10 (2.46%) Computer Science
5 10 (2.46%) Linux Command Line
6 6 (1.47%) Client/Server
6 6 (1.47%) iPhone
7 5 (1.23%) EMC VMAX
7 5 (1.23%) iPad
7 5 (1.23%) NHS
8 4 (0.98%) PACS
9 3 (0.74%) Acoustics
9 3 (0.74%) Blackberry
9 3 (0.74%) CMDB
9 3 (0.74%) Optoelectronics
10 2 (0.49%) CCTV
Operating Systems
1 249 (61.18%) Windows
2 105 (25.80%) Windows Server
3 91 (22.36%) Windows 7
4 61 (14.99%) Linux
5 60 (14.74%) Windows 10
6 51 (12.53%) Windows Server 2012
7 48 (11.79%) Windows 8
8 47 (11.55%) Windows Server 2008
9 36 (8.85%) Mac OS X
10 32 (7.86%) Unix
11 12 (2.95%) Android
12 7 (1.72%) Mac OS
13 5 (1.23%) Windows XP
14 4 (0.98%) CentOS
15 3 (0.74%) Apple iOS
16 2 (0.49%) Red Hat Enterprise Linux
16 2 (0.49%) Windows Server 2003
16 2 (0.49%) Windows Vista
17 1 (0.25%) Ubuntu
17 1 (0.25%) Windows Mobile
Processes & Methodologies
1 72 (17.69%) ITIL
2 51 (12.53%) Problem-Solving
3 28 (6.88%) Mentoring
4 25 (6.14%) Service Management
5 24 (5.90%) Agile Software Development
5 24 (5.90%) Task Automation
6 20 (4.91%) Database Optimisation
7 18 (4.42%) Service Delivery
8 12 (2.95%) Business Intelligence
9 11 (2.70%) Digital Marketing
9 11 (2.70%) Mathematics
9 11 (2.70%) Programme Management
10 10 (2.46%) Physics
10 10 (2.46%) Time Management
11 8 (1.97%) Configuration Management
11 8 (1.97%) MVC
11 8 (1.97%) Server Virtualisation
12 7 (1.72%) Asset Management
12 7 (1.72%) Change Management
12 7 (1.72%) Incident Management
Programming Languages
1 58 (14.25%) SQL
2 50 (12.29%) Java
3 30 (7.37%) T-SQL
4 26 (6.39%) PowerShell
5 25 (6.14%) Shell Script
6 24 (5.90%) JavaScript
7 16 (3.93%) Apex Code
8 9 (2.21%) PHP
9 7 (1.72%) Python
10 4 (0.98%) C++
10 4 (0.98%) Perl
10 4 (0.98%) Ruby
11 3 (0.74%) C
11 3 (0.74%) MATLAB
12 2 (0.49%) C#
13 1 (0.25%) Bash Shell
13 1 (0.25%) VBA
Qualifications
1 20 (4.91%) Degree
1 20 (4.91%) Microsoft Certification
2 9 (2.21%) CCNA
2 9 (2.21%) Cisco Certification
2 9 (2.21%) MCP
3 8 (1.97%) MCSA
4 5 (1.23%) Computer Science Degree
4 5 (1.23%) MCSE
4 5 (1.23%) Numerate Degree
4 5 (1.23%) VMware Certified Professional (VCP)
5 4 (0.98%) MCITP
5 4 (0.98%) SC Cleared
5 4 (0.98%) Security Cleared
6 3 (0.74%) ITIL Certification
7 2 (0.49%) CCNP
7 2 (0.49%) DBS Check
7 2 (0.49%) ITIL Foundation Certificate
8 1 (0.25%) CCENT
8 1 (0.25%) Master's Degree
8 1 (0.25%) NCDA
Quality Assurance & Compliance
1 45 (11.06%) SLA
2 12 (2.95%) ISO/IEC 27001
3 1 (0.25%) PMO
3 1 (0.25%) QA
System Software
1 122 (29.98%) Active Directory
2 47 (11.55%) VMware Infrastructure
3 45 (11.06%) Hyper-V
4 21 (5.16%) vSphere
5 17 (4.18%) XenApp
6 10 (2.46%) XenDesktop
7 9 (2.21%) VMware ESXi
8 5 (1.23%) DFS Replication
9 2 (0.49%) Virtual Machines
10 1 (0.25%) Virtual Servers
Systems Management
1 15 (3.69%) SCCM
2 12 (2.95%) cPanel
2 12 (2.95%) Plesk
3 2 (0.49%) Ansible
3 2 (0.49%) Backup Exec
3 2 (0.49%) Puppet
4 1 (0.25%) AirWatch
4 1 (0.25%) Cisco CUCM
4 1 (0.25%) Cisco UCCE
4 1 (0.25%) Cisco UCCX
4 1 (0.25%) Jamf Pro
4 1 (0.25%) Opscode Chef
4 1 (0.25%) SCOM
4 1 (0.25%) ThinApp
4 1 (0.25%) vRealize
4 1 (0.25%) vRealize Orchestrator
Vendors
1 158 (38.82%) Microsoft
2 102 (25.06%) Citrix
3 77 (18.92%) VMware
4 31 (7.62%) WorldPay
5 30 (7.37%) Oracle
6 24 (5.90%) Cisco
7 18 (4.42%) SAP
8 16 (3.93%) HP
8 16 (3.93%) Salesforce.com
9 15 (3.69%) Adobe
10 13 (3.19%) Intel
11 10 (2.46%) Apple
12 8 (1.97%) Remedy
13 7 (1.72%) Draytek
13 7 (1.72%) SonicWALL
14 6 (1.47%) EMC
15 5 (1.23%) Avaya
15 5 (1.23%) CA
15 5 (1.23%) CommVault
15 5 (1.23%) Red Hat