Period
to 24 November 2017

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in the East of England during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East of England
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 72 103 90
Rank change year-on-year +31 -13 -8
Permanent jobs requiring a Support Engineer 451 366 478
As % of all permanent IT jobs advertised in the East of England 3.74% 2.79% 3.11%
As % of the Job Titles category 3.87% 2.89% 3.23%
Number of salaries quoted 409 322 422
East of England median annual salary £27,500 £30,000 £30,000
Median salary % change year-on-year -8.33% - -7.69%
10th Percentile £19,250 £19,550 £21,250
90th Percentile £46,900 £52,500 £48,750
England median annual salary £31,000 £32,500 £30,231
% change year-on-year -4.62% +7.51% -4.03%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11657 12674 14813
% of permanent IT jobs with a recognized job title 96.60% 96.48% 96.47%
Number of salaries quoted 9570 10516 12291
East of England median annual salary £45,000 £45,000 £43,500
Median salary % change year-on-year - +3.45% +2.35%
10th Percentile £26,250 £25,500 £25,000
90th Percentile £68,750 £68,750 £66,250
England median annual salary £50,000 £47,500 £46,500
% change year-on-year +5.26% +2.15% +3.33%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 24 November 2017.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +20 213 £27,500 -6.78% 6
Cambridgeshire -12 134 £32,500 - 20
Bedfordshire +47 42 £29,000 -17.14% 2
Essex +33 37 £27,500 -38.89% 5
Suffolk +13 16 £22,125 -20.98%
Norfolk +10 14 £35,000 +53.85% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Engineer in the job title.

1 258 (57.21%) Windows
2 211 (46.78%) Microsoft
3 193 (42.79%) Active Directory
4 128 (28.38%) Windows Server
5 108 (23.95%) Microsoft Office
6 97 (21.51%) VMware
7 91 (20.18%) ITIL
8 85 (18.85%) Office 365
9 81 (17.96%) MS Exchange
10 80 (17.74%) Firewall
11 72 (15.96%) Cisco
12 71 (15.74%) Citrix
13 70 (15.52%) SQL
14 68 (15.08%) Linux
14 68 (15.08%) Mentoring
15 63 (13.97%) Windows 10
16 62 (13.75%) Windows 7
17 60 (13.30%) Windows Server 2008
17 60 (13.30%) VMware Infrastructure
18 59 (13.08%) WAN
19 57 (12.64%) DNS
20 56 (12.42%) LAN
21 53 (11.75%) SAN
21 53 (11.75%) Windows Server 2012
22 52 (11.53%) Telecoms
23 50 (11.09%) Finance
24 48 (10.64%) Cisco Certification
24 48 (10.64%) DHCP
25 47 (10.42%) SAP
25 47 (10.42%) Electronics

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (17.96%) MS Exchange
2 29 (6.43%) Apache
3 23 (5.10%) Skype for Business
4 16 (3.55%) Exchange Server 2010
5 15 (3.33%) Exchange Server 2013
6 12 (2.66%) Exchange Server 2007
6 12 (2.66%) IIS
7 11 (2.44%) SharePoint
8 7 (1.55%) WebLogic
9 6 (1.33%) Tomcat
10 5 (1.11%) nginx
11 3 (0.67%) Exchange Server 2003
11 3 (0.67%) JBoss
12 1 (0.22%) BizTalk Server
12 1 (0.22%) Blackberry Enterprise Server
12 1 (0.22%) CMS
12 1 (0.22%) uWSGI
Applications
1 108 (23.95%) Microsoft Office
2 6 (1.33%) MS Visio
3 5 (1.11%) Microsoft Excel
4 1 (0.22%) Microsoft PowerPoint
4 1 (0.22%) Windchill
Business Applications
1 3 (0.67%) SAP Business One
2 2 (0.44%) Oracle CRM
2 2 (0.44%) Payment Gateway
2 2 (0.44%) SystmOne
3 1 (0.22%) Dynamics NAV
3 1 (0.22%) Maximo
3 1 (0.22%) Remedy ITSM
3 1 (0.22%) SDL Web 8
3 1 (0.22%) Unit4 Business World
Cloud Services
1 85 (18.85%) Office 365
2 34 (7.54%) Microsoft Azure
3 19 (4.21%) Amazon AWS
4 13 (2.88%) PaaS
5 9 (2.00%) Mimecast
6 6 (1.33%) Cloud Computing
7 5 (1.11%) Virtual Private Cloud
8 4 (0.89%) SaaS
9 1 (0.22%) Amazon S3
9 1 (0.22%) IaaS
9 1 (0.22%) OneDrive
Communications & Networking
1 80 (17.74%) Firewall
2 59 (13.08%) WAN
3 57 (12.64%) DNS
4 56 (12.42%) LAN
5 53 (11.75%) SAN
6 48 (10.64%) DHCP
7 44 (9.76%) VPN
8 34 (7.54%) TCP/IP
9 32 (7.10%) VoIP
10 26 (5.76%) VLAN
11 18 (3.99%) Skype
12 17 (3.77%) Remote Desktop
13 16 (3.55%) PBX
13 16 (3.55%) Wireless
14 13 (2.88%) MPLS
15 12 (2.66%) ISDN
16 11 (2.44%) Unified Communications
17 10 (2.22%) Network Security
18 9 (2.00%) Cisco ASA
19 8 (1.77%) NAS
Database & Business Intelligence
1 45 (9.98%) SQL Server
2 18 (3.99%) MySQL
3 8 (1.77%) Amazon RDS
4 7 (1.55%) Crystal Reports
5 6 (1.33%) SQL Server 2008
6 5 (1.11%) Relational Database
6 5 (1.11%) SQL Server 2014
7 4 (0.89%) SQL Server 2012
7 4 (0.89%) SQL Server Reporting Services
8 3 (0.67%) Big Data
8 3 (0.67%) SQL Server 2005
8 3 (0.67%) SQL Server 2016
9 2 (0.44%) Oracle Database
10 1 (0.22%) Geospatial Data
10 1 (0.22%) GIS
10 1 (0.22%) MongoDB
10 1 (0.22%) PostgreSQL
10 1 (0.22%) SQL Server Analysis Services
Development Applications
1 2 (0.44%) Git (software)
1 2 (0.44%) Jenkins
1 2 (0.44%) Maven
2 1 (0.22%) TeamCity
2 1 (0.22%) Visual Studio
General
1 52 (11.53%) Telecoms
2 50 (11.09%) Finance
3 47 (10.42%) Electronics
4 43 (9.53%) Manufacturing
5 41 (9.09%) Marketing
6 14 (3.10%) Games
6 14 (3.10%) Retail
7 8 (1.77%) Banking
8 4 (0.89%) Advertising
9 3 (0.67%) Law
10 1 (0.22%) Aerospace
10 1 (0.22%) German Language
Libraries, Frameworks & Software Standards
1 20 (4.43%) .NET
2 12 (2.66%) Web Services
3 5 (1.11%) AngularJS
3 5 (1.11%) ASP.NET
3 5 (1.11%) Django
3 5 (1.11%) LAMP
3 5 (1.11%) React
4 4 (0.89%) Middleware
5 3 (0.67%) Node.js
6 2 (0.44%) CSS
6 2 (0.44%) CSS3
6 2 (0.44%) Flash
6 2 (0.44%) HTML
6 2 (0.44%) HTML5
6 2 (0.44%) J2EE
6 2 (0.44%) LEMP Stack
6 2 (0.44%) Spring
6 2 (0.44%) XML
7 1 (0.22%) ADSI
7 1 (0.22%) COM
Miscellaneous
1 32 (7.10%) Data Centre
2 17 (3.77%) Analytical Skills
2 17 (3.77%) Computer Science
2 17 (3.77%) Driving Licence
3 8 (1.77%) Management Information System
4 5 (1.11%) Acoustics
4 5 (1.11%) Replication
4 5 (1.11%) Social Media
5 4 (0.89%) Fat Client
5 4 (0.89%) Fintech
5 4 (0.89%) iPad
5 4 (0.89%) Thin Client
6 3 (0.67%) CCTV
6 3 (0.67%) Embedded Systems
6 3 (0.67%) HP Storage
6 3 (0.67%) Life Science
6 3 (0.67%) NHS
7 2 (0.44%) EMC VMAX
7 2 (0.44%) PKI
7 2 (0.44%) Video on Demand
Operating Systems
1 258 (57.21%) Windows
2 128 (28.38%) Windows Server
3 68 (15.08%) Linux
4 63 (13.97%) Windows 10
5 62 (13.75%) Windows 7
6 60 (13.30%) Windows Server 2008
7 53 (11.75%) Windows Server 2012
8 23 (5.10%) Windows Server 2003
9 21 (4.66%) Windows 8
10 19 (4.21%) Mac OS X
11 14 (3.10%) Red Hat Enterprise Linux
12 12 (2.66%) Unix
13 9 (2.00%) Android
14 7 (1.55%) Windows XP
15 5 (1.11%) Apple iOS
15 5 (1.11%) Mac OS
16 3 (0.67%) CentOS
16 3 (0.67%) Kali Linux
16 3 (0.67%) Ubuntu
17 2 (0.44%) Debian
Processes & Methodologies
1 91 (20.18%) ITIL
2 68 (15.08%) Mentoring
3 40 (8.87%) Business Intelligence
3 40 (8.87%) Digital Marketing
3 40 (8.87%) Programme Management
4 37 (8.20%) Continuous Improvement
5 36 (7.98%) Service Delivery
6 29 (6.43%) Change Management
7 28 (6.21%) Asset Management
8 20 (4.43%) Incident Management
9 17 (3.77%) Disaster Recovery
10 16 (3.55%) Coaching
10 16 (3.55%) Software Engineering
11 14 (3.10%) Problem Management
11 14 (3.10%) Service Management
12 13 (2.88%) Kalman Filter
12 13 (2.88%) Software Deployment
13 12 (2.66%) E-Commerce
14 11 (2.44%) Agile Software Development
14 11 (2.44%) Server Building
Programming Languages
1 70 (15.52%) SQL
2 15 (3.33%) Shell Script
3 12 (2.66%) Java
4 11 (2.44%) JavaScript
5 10 (2.22%) PHP
6 9 (2.00%) Python
7 7 (1.55%) T-SQL
8 6 (1.33%) Perl
9 5 (1.11%) C
9 5 (1.11%) PowerShell
10 4 (0.89%) Bash Shell
10 4 (0.89%) VBScript
11 2 (0.44%) Apex Code
11 2 (0.44%) C#
11 2 (0.44%) C++
11 2 (0.44%) PL/SQL
12 1 (0.22%) Embedded C
12 1 (0.22%) VB
Qualifications
1 48 (10.64%) Cisco Certification
2 41 (9.09%) CCNA
3 35 (7.76%) Microsoft Certification
4 27 (5.99%) Degree
4 27 (5.99%) MCSE
5 20 (4.43%) CCNP
6 14 (3.10%) MCP
7 13 (2.88%) Security Cleared
8 11 (2.44%) MCSA
8 11 (2.44%) SC Cleared
9 10 (2.22%) CCSA
10 9 (2.00%) VMware Certified Professional (VCP)
11 8 (1.77%) MCITP
12 7 (1.55%) ITIL Foundation Certificate
13 5 (1.11%) ISEB
14 3 (0.67%) A+ Certification
14 3 (0.67%) CCIE
14 3 (0.67%) ITIL Certification
14 3 (0.67%) Master's Degree
14 3 (0.67%) Network+ Certification
Quality Assurance & Compliance
1 39 (8.65%) SLA
2 9 (2.00%) ISO/IEC 27001
3 3 (0.67%) QA
System Software
1 193 (42.79%) Active Directory
2 60 (13.30%) VMware Infrastructure
3 42 (9.31%) Hyper-V
4 22 (4.88%) VMware ESXi
4 22 (4.88%) XenApp
5 13 (2.88%) Terminal Services
5 13 (2.88%) vSphere
6 8 (1.77%) XenDesktop
7 3 (0.67%) Virtual Machines
8 2 (0.44%) Docker
8 2 (0.44%) iptables
8 2 (0.44%) NFS
8 2 (0.44%) Samba
8 2 (0.44%) XenServer
9 1 (0.22%) Virtual Servers
Systems Management
1 13 (2.88%) cPanel
1 13 (2.88%) Plesk
2 12 (2.66%) Backup Exec
2 12 (2.66%) WSUS
3 8 (1.77%) SCCM
4 5 (1.11%) Ansible
5 4 (0.89%) Opscode Chef
5 4 (0.89%) Puppet
6 2 (0.44%) Kubernetes
6 2 (0.44%) Systems Management Server (SMS)
7 1 (0.22%) AirWatch
7 1 (0.22%) Cisco CUCM
7 1 (0.22%) Nagios
7 1 (0.22%) NetBackup
7 1 (0.22%) Packer
7 1 (0.22%) Terraform
7 1 (0.22%) Tivoli
Vendors
1 211 (46.78%) Microsoft
2 97 (21.51%) VMware
3 72 (15.96%) Cisco
4 71 (15.74%) Citrix
5 47 (10.42%) SAP
6 23 (5.10%) HP
7 19 (4.21%) Oracle
8 13 (2.88%) Red Hat
9 12 (2.66%) Juniper
10 11 (2.44%) Dell
11 10 (2.22%) Apple
11 10 (2.22%) Veeam
12 9 (2.00%) Avaya
12 9 (2.00%) NetApp
13 7 (1.55%) Adobe
13 7 (1.55%) CheckPoint
14 5 (1.11%) WatchGuard
15 4 (0.89%) F5
15 4 (0.89%) Remedy
15 4 (0.89%) WorldPay