Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 22 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
22 Jul 2026
Same period 2025 Same period 2024
Rank 26 69 55
Rank change year-on-year +43 -14 +6
Permanent jobs requiring a Support Engineer 278 145 194
As % of all permanent jobs in the East of England 4.13% 4.17% 3.38%
As % of the Job Titles category 4.39% 4.47% 3.59%
Number of salaries quoted 255 135 182
10th Percentile £27,400 £26,750 £24,240
25th Percentile £30,000 £31,250 £26,250
Median annual salary (50th Percentile) £35,000 £37,500 £32,500
Median % change year-on-year -6.67% +15.38% -
75th Percentile £40,000 £45,500 £40,000
90th Percentile £55,500 £48,750 £47,500
England median annual salary £35,000 £37,500 £33,000
% change year-on-year -6.67% +13.64% -2.94%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,332 3,247 5,404
% of permanent jobs with a recognized job title 94.16% 93.36% 94.02%
Number of salaries quoted 4,369 1,848 3,939
10th Percentile £30,000 £27,500 £26,000
25th Percentile £35,000 £33,688 £32,500
Median annual salary (50th Percentile) £50,000 £48,000 £49,000
Median % change year-on-year +4.17% -2.04% -7.98%
75th Percentile £67,500 £63,750 £64,571
90th Percentile £85,000 £73,400 £77,500
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 22 July 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 22 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +10 74 £40,000 -5.33% 14
Cambridgeshire +1 70 £32,500 -7.14% 2
Essex +7 64 £35,000 -22.22% 6
Suffolk +43 41 £35,000 -6.67% 5
Norfolk -8 25 £35,000 +7.58% 3
Bedfordshire -9 10 £31,250 -10.71% 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 22 July 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 111 (39.93%) Microsoft
1 111 (39.93%) Microsoft 365
2 93 (33.45%) Windows
3 70 (25.18%) Active Directory
4 59 (21.22%) Problem-Solving
5 58 (20.86%) Windows Server
6 47 (16.91%) Customer Service
7 42 (15.11%) Azure
7 42 (15.11%) SharePoint
8 40 (14.39%) Entra ID
9 34 (12.23%) Firewall
9 34 (12.23%) Microsoft Exchange
10 31 (11.15%) Hyper-V
10 31 (11.15%) Windows 10
11 27 (9.71%) Infrastructure Engineering
12 25 (8.99%) Cybersecurity
12 25 (8.99%) VPN
13 23 (8.27%) DNS
13 23 (8.27%) Service Delivery
14 21 (7.55%) Microsoft Intune
15 20 (7.19%) Remote Monitoring and Management
16 18 (6.47%) DHCP
16 18 (6.47%) VMware
17 15 (5.40%) VMware Infrastructure
17 15 (5.40%) Wi-Fi
17 15 (5.40%) Wireless
18 13 (4.68%) Microsoft Certification
19 12 (4.32%) Continuous Improvement
19 12 (4.32%) Degree
19 12 (4.32%) PowerShell

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 42 (15.11%) SharePoint
2 34 (12.23%) Microsoft Exchange
3 4 (1.44%) Exchange Server 2007
3 4 (1.44%) Exchange Server 2010
3 4 (1.44%) Exchange Server 2013
3 4 (1.44%) IIS
Applications
1 9 (3.24%) Microsoft Office
2 5 (1.80%) Microsoft Excel
3 1 (0.36%) Microsoft PowerPoint
Business Applications
1 5 (1.80%) Dynamics NAV
2 1 (0.36%) Sage X3
Cloud Services
1 111 (39.93%) Microsoft 365
2 42 (15.11%) Azure
3 40 (14.39%) Entra ID
4 11 (3.96%) OneDrive
5 6 (2.16%) AWS
5 6 (2.16%) Google Workspace
6 4 (1.44%) Nutanix
7 3 (1.08%) Cloudflare
7 3 (1.08%) Dynamics 365
7 3 (1.08%) Power Platform
8 2 (0.72%) Amazon CloudWatch
8 2 (0.72%) Amazon S3
8 2 (0.72%) Amazon SQS
8 2 (0.72%) AWS Lambda
8 2 (0.72%) Serverless
8 2 (0.72%) Virtual Private Cloud
9 1 (0.36%) SaaS
Communications & Networking
1 34 (12.23%) Firewall
2 25 (8.99%) VPN
3 23 (8.27%) DNS
4 18 (6.47%) DHCP
5 15 (5.40%) Wi-Fi
5 15 (5.40%) Wireless
6 12 (4.32%) VoIP
7 10 (3.60%) LAN
7 10 (3.60%) TCP/IP
8 8 (2.88%) WAN
9 5 (1.80%) VLAN
10 2 (0.72%) Internet
10 2 (0.72%) L2TP
10 2 (0.72%) Network Security
10 2 (0.72%) OpenVPN
10 2 (0.72%) WLAN
11 1 (0.36%) Broadband
11 1 (0.36%) Remote Desktop
Database & Business Intelligence
1 3 (1.08%) SQL Server
2 2 (0.72%) Amazon RDS
2 2 (0.72%) PostgreSQL
3 1 (0.36%) Crystal Reports
General
1 78 (28.06%) Social Skills
2 23 (8.27%) Telecoms
3 18 (6.47%) Legal
4 16 (5.76%) Retail
5 12 (4.32%) Finance
6 11 (3.96%) Analytical Skills
6 11 (3.96%) Public Sector
7 10 (3.60%) Electronics
8 7 (2.52%) Manufacturing
9 6 (2.16%) Marketing
10 2 (0.72%) Local Government
11 1 (0.36%) Law
11 1 (0.36%) Presentation Skills
Libraries, Frameworks & Software Standards
1 2 (0.72%) JSON
1 2 (0.72%) Web Services
2 1 (0.36%) EDI
Miscellaneous
1 46 (16.55%) Driving Licence
2 14 (5.04%) Self-Motivation
3 13 (4.68%) Onboarding
4 9 (3.24%) CCTV
5 5 (1.80%) iPhone
6 4 (1.44%) Acoustics
6 4 (1.44%) Clustering
6 4 (1.44%) Data Centre
6 4 (1.44%) NHS
6 4 (1.44%) Robotics
7 2 (0.72%) Hybrid Cloud
7 2 (0.72%) Low-Code
7 2 (0.72%) Product Ownership
8 1 (0.36%) FMCG
Operating Systems
1 93 (33.45%) Windows
2 58 (20.86%) Windows Server
3 31 (11.15%) Windows 10
4 12 (4.32%) Windows Server 2019
5 11 (3.96%) Android
6 10 (3.60%) Linux
7 8 (2.88%) Apple iOS
7 8 (2.88%) Windows Server 2016
8 6 (2.16%) Mac OS
9 5 (1.80%) Windows 7
10 4 (1.44%) Windows 8
10 4 (1.44%) Windows Server 2012
Processes & Methodologies
1 59 (21.22%) Problem-Solving
2 47 (16.91%) Customer Service
3 27 (9.71%) Infrastructure Engineering
4 25 (8.99%) Cybersecurity
5 23 (8.27%) Service Delivery
6 20 (7.19%) Remote Monitoring and Management
7 12 (4.32%) Continuous Improvement
7 12 (4.32%) Virtual Environments
8 10 (3.60%) Migration
9 9 (3.24%) AI
9 9 (3.24%) Collaborative Working
9 9 (3.24%) Mentoring
10 8 (2.88%) Cloud Security
10 8 (2.88%) Incident Management
10 8 (2.88%) Server Management
10 8 (2.88%) Time Management
10 8 (2.88%) User Experience
11 7 (2.52%) Asset Management
11 7 (2.52%) Data Migration
11 7 (2.52%) Software Testing
Programming Languages
1 12 (4.32%) PowerShell
2 8 (2.88%) SQL
3 4 (1.44%) Python
3 4 (1.44%) VB
4 2 (0.72%) Bash
4 2 (0.72%) JavaScript
Qualifications
1 13 (4.68%) Microsoft Certification
2 12 (4.32%) Degree
3 7 (2.52%) Security Cleared
4 4 (1.44%) DBS Check
4 4 (1.44%) Master's Degree
4 4 (1.44%) PhD
4 4 (1.44%) SC Cleared
5 2 (0.72%) HP APS
Quality Assurance & Compliance
1 10 (3.60%) SLA
2 8 (2.88%) ISO 9001
3 2 (0.72%) QA
System Software
1 70 (25.18%) Active Directory
2 31 (11.15%) Hyper-V
3 15 (5.40%) VMware Infrastructure
4 9 (3.24%) Virtual Desktop
5 2 (0.72%) Docker
6 1 (0.36%) Terminal Server
Systems Management
1 21 (7.55%) Microsoft Intune
2 4 (1.44%) Failover Clustering
3 2 (0.72%) Terraform
Vendors
1 111 (39.93%) Microsoft
2 18 (6.47%) VMware
3 8 (2.88%) Cisco
3 8 (2.88%) Meraki
4 6 (2.16%) Apple
4 6 (2.16%) Google
5 4 (1.44%) Samsung
6 3 (1.08%) Sophos
7 2 (0.72%) ConnectWise
7 2 (0.72%) HP
7 2 (0.72%) Sage
7 2 (0.72%) Ubiquiti
7 2 (0.72%) Veeam