Period
to

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in the East of England during the 6 months to 27 June 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East of England
6 months to
27 Jun 2022
Same period 2021 Same period 2020
Rank 157 93 81
Rank change year-on-year -64 -12 +25
Permanent jobs requiring a Support Engineer 132 121 120
As % of all permanent jobs advertised in the East of England 1.78% 2.69% 3.28%
As % of the Job Titles category 1.97% 2.93% 3.44%
Number of salaries quoted 122 86 111
10th Percentile £22,975 £22,500 £23,500
25th Percentile £27,000 £26,438 £25,750
Median annual salary (50th Percentile) £32,500 £35,000 £30,000
Median % change year-on-year -7.14% +16.67% -1.64%
75th Percentile £41,875 £42,500 £43,750
90th Percentile £50,000 £48,750 £47,500
England median annual salary £34,000 £34,000 £32,500
% change year-on-year - +4.62% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 6,689 4,132 3,489
% of permanent IT jobs with a recognized job title 90.11% 92.03% 95.25%
Number of salaries quoted 2,992 2,455 2,705
10th Percentile £27,500 £29,750 £26,250
25th Percentile £35,000 £36,250 £35,000
Median annual salary (50th Percentile) £50,000 £50,000 £45,100
Median % change year-on-year - +10.86% -5.05%
75th Percentile £65,000 £62,500 £61,250
90th Percentile £77,500 £77,500 £77,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 27 June 2022.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 27 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -32 59 £32,500 -10.96% 26
Cambridgeshire -60 47 £35,000 +20.69% 21
Essex -49 15 £35,000 +2.19% 9
Norfolk +2 4 £31,500 +23.53% 1
Bedfordshire -21 4 £34,581 -18.63% 5
Suffolk -13 3 £31,500 +26.00% 5
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 27 June 2022, Support Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 95 (71.97%) Windows
1 95 (71.97%) Microsoft
2 78 (59.09%) Active Directory
3 69 (52.27%) Microsoft 365
4 67 (50.76%) Windows Server
5 51 (38.64%) Social Skills
6 38 (28.79%) DNS
6 38 (28.79%) Microsoft Office
6 38 (28.79%) DHCP
6 38 (28.79%) Azure
7 32 (24.24%) SharePoint
8 27 (20.45%) SLA
9 26 (19.70%) Data Centre
10 25 (18.94%) MS Exchange
11 24 (18.18%) VPN
11 24 (18.18%) Windows Server 2012
12 21 (15.91%) ServiceNow
12 21 (15.91%) Windows 10
13 19 (14.39%) Remedy
14 18 (13.64%) PowerShell
15 17 (12.88%) Windows Server 2016
16 16 (12.12%) Problem-Solving
16 16 (12.12%) Microsoft Intune
16 16 (12.12%) ITIL
17 15 (11.36%) LAN
18 14 (10.61%) Firewall
18 14 (10.61%) VMware
18 14 (10.61%) AWS
19 13 (9.85%) OneDrive
19 13 (9.85%) Linux

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (24.24%) SharePoint
2 25 (18.94%) MS Exchange
3 6 (4.55%) Skype for Business
4 3 (2.27%) Exchange Server 2007
4 3 (2.27%) Exchange Server 2010
5 2 (1.52%) Confluence
5 2 (1.52%) Exchange Server 2013
5 2 (1.52%) WildFly
6 1 (0.76%) Apache
6 1 (0.76%) CMS
6 1 (0.76%) IIS
6 1 (0.76%) Tomcat
6 1 (0.76%) WordPress
Applications
1 38 (28.79%) Microsoft Office
2 6 (4.55%) Microsoft Excel
Business Applications
1 1 (0.76%) Aareon QL
1 1 (0.76%) NetSuite
Cloud Services
1 69 (52.27%) Microsoft 365
2 38 (28.79%) Azure
3 14 (10.61%) AWS
4 13 (9.85%) OneDrive
5 6 (4.55%) Amazon EC2
5 6 (4.55%) Amazon S3
5 6 (4.55%) AWS Elastic Beanstalk
5 6 (4.55%) AWS Lambda
5 6 (4.55%) Azure Cosmos DB
5 6 (4.55%) Route 53
5 6 (4.55%) Serverless
5 6 (4.55%) Virtual Private Cloud
6 3 (2.27%) Azure Active Directory
6 3 (2.27%) Dynamics 365
6 3 (2.27%) Mimecast
7 2 (1.52%) SaaS
8 1 (0.76%) Power Platform
Communications & Networking
1 38 (28.79%) DHCP
1 38 (28.79%) DNS
2 24 (18.18%) VPN
3 15 (11.36%) LAN
4 14 (10.61%) Firewall
5 12 (9.09%) WAN
6 11 (8.33%) TCP/IP
7 6 (4.55%) Internet
7 6 (4.55%) Skype
8 4 (3.03%) IP Telephony
8 4 (3.03%) VoIP
9 3 (2.27%) Remote Desktop
10 2 (1.52%) Wireless
10 2 (1.52%) Wireshark
11 1 (0.76%) Cisco ASA
11 1 (0.76%) H.323
11 1 (0.76%) HTTP
11 1 (0.76%) Network Security
11 1 (0.76%) VLAN
11 1 (0.76%) Wi-Fi
Database & Business Intelligence
1 4 (3.03%) Relational Database
2 3 (2.27%) SQL Server
3 2 (1.52%) RDBMS
4 1 (0.76%) EDRMS
4 1 (0.76%) Informix
4 1 (0.76%) MySQL
4 1 (0.76%) Power BI
Development Applications
1 2 (1.52%) JIRA
1 2 (1.52%) Postman
General
1 51 (38.64%) Social Skills
2 8 (6.06%) Finance
2 8 (6.06%) Organisational Skills
3 7 (5.30%) Retail
4 4 (3.03%) Analytical Skills
5 3 (2.27%) Public Sector
6 2 (1.52%) Automotive
6 2 (1.52%) Legal
6 2 (1.52%) Manufacturing
6 2 (1.52%) Publishing
6 2 (1.52%) Telecoms
7 1 (0.76%) Military
Libraries, Frameworks & Software Standards
1 2 (1.52%) RabbitMQ
1 2 (1.52%) REST
1 2 (1.52%) Spring Boot
1 2 (1.52%) Web Services
2 1 (0.76%) .NET
2 1 (0.76%) COM
Miscellaneous
1 26 (19.70%) Data Centre
2 9 (6.82%) Replication
3 5 (3.79%) Self-Motivation
4 4 (3.03%) Private Cloud
5 2 (1.52%) Fat Client
5 2 (1.52%) FMCG
5 2 (1.52%) Legacy Systems
5 2 (1.52%) PKI
5 2 (1.52%) Renewable Energy
5 2 (1.52%) Security Operations Centre
5 2 (1.52%) Thin Client
6 1 (0.76%) Driving Licence
6 1 (0.76%) Handset
6 1 (0.76%) Housing Association
6 1 (0.76%) iSeries
6 1 (0.76%) IVR
6 1 (0.76%) Management Information System
6 1 (0.76%) Smartphone
6 1 (0.76%) User Experience
6 1 (0.76%) Video Conferencing
Operating Systems
1 95 (71.97%) Windows
2 67 (50.76%) Windows Server
3 24 (18.18%) Windows Server 2012
4 21 (15.91%) Windows 10
5 17 (12.88%) Windows Server 2016
6 13 (9.85%) Linux
6 13 (9.85%) Windows Server 2019
7 9 (6.82%) Mac OS
7 9 (6.82%) Windows Server 2008
8 4 (3.03%) Windows Server 2003
9 3 (2.27%) Ubuntu
9 3 (2.27%) Windows 7
10 2 (1.52%) Mac OS X
10 2 (1.52%) Red Hat Enterprise Linux
11 1 (0.76%) Android
11 1 (0.76%) Apple iOS
11 1 (0.76%) Windows 8
Processes & Methodologies
1 16 (12.12%) ITIL
1 16 (12.12%) Problem-Solving
2 10 (7.58%) B2B
2 10 (7.58%) Service Delivery
3 9 (6.82%) Change Management
3 9 (6.82%) Infrastructure Engineering
3 9 (6.82%) Mentoring
4 8 (6.06%) Incident Management
4 8 (6.06%) Time Management
5 7 (5.30%) Identity Management
6 5 (3.79%) Server Management
6 5 (3.79%) Service Management
7 4 (3.03%) Continuous Improvement
7 4 (3.03%) ITSM
7 4 (3.03%) Performance Monitoring
8 3 (2.27%) Break/Fix
8 3 (2.27%) CRM
8 3 (2.27%) Cybersecurity
8 3 (2.27%) Logistics
8 3 (2.27%) Root Cause Analysis
Programming Languages
1 18 (13.64%) PowerShell
2 13 (9.85%) SQL
3 6 (4.55%) Bash
4 3 (2.27%) Python
5 2 (1.52%) Java
5 2 (1.52%) PL/SQL
5 2 (1.52%) VBA
6 1 (0.76%) C#
6 1 (0.76%) Shell Script
6 1 (0.76%) T-SQL
6 1 (0.76%) VBScript
Qualifications
1 8 (6.06%) Microsoft Certification
1 8 (6.06%) Security Cleared
2 7 (5.30%) SC Cleared
3 6 (4.55%) ITIL Foundation Certificate
4 5 (3.79%) AWS Certification
5 2 (1.52%) A+ Certification
5 2 (1.52%) HNC
5 2 (1.52%) MCDST
5 2 (1.52%) MCP
Quality Assurance & Compliance
1 27 (20.45%) SLA
2 2 (1.52%) PCI DSS
3 1 (0.76%) Sarbanes-Oxley
System Software
1 78 (59.09%) Active Directory
2 8 (6.06%) Hyper-V
3 7 (5.30%) Virtual Machines
4 5 (3.79%) VMware Infrastructure
5 2 (1.52%) Virtual Desktop
6 1 (0.76%) Firmware
6 1 (0.76%) VMware ESXi
6 1 (0.76%) vSphere
Systems Management
1 16 (12.12%) Microsoft Intune
2 6 (4.55%) Active Directory Federation Services
3 4 (3.03%) Jamf Pro
4 3 (2.27%) SCCM
5 2 (1.52%) Ansible
6 1 (0.76%) FortiGate
Vendors
1 95 (71.97%) Microsoft
2 21 (15.91%) ServiceNow
3 19 (14.39%) Remedy
4 14 (10.61%) VMware
5 10 (7.58%) Citrix
6 6 (4.55%) CloudEndure
7 4 (3.03%) Bloomberg
7 4 (3.03%) Cisco
7 4 (3.03%) IBM
8 3 (2.27%) Acronis
8 3 (2.27%) Sage
8 3 (2.27%) Sophos
8 3 (2.27%) Veeam
9 2 (1.52%) Bomgar
9 2 (1.52%) Dell KACE
9 2 (1.52%) HP
9 2 (1.52%) Oracle
9 2 (1.52%) Red Hat
10 1 (0.76%) Avaya
10 1 (0.76%) Dell