Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 16 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Apr 2026
Same period 2025 Same period 2024
Rank 33 75 62
Rank change year-on-year +42 -13 +27
Permanent jobs requiring a Support Engineer 280 85 210
As % of all permanent jobs in the East of England 4.60% 3.29% 3.51%
As % of the Job Titles category 5.04% 3.80% 3.74%
Number of salaries quoted 224 78 206
10th Percentile £26,000 £21,250 £24,000
25th Percentile £29,000 £26,250 £26,000
Median annual salary (50th Percentile) £35,000 £30,000 £31,000
Median % change year-on-year +16.67% -3.23% -4.62%
75th Percentile £47,500 £38,750 £38,000
90th Percentile £71,250 £43,750 £43,750
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -1.52%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,561 2,238 5,621
% of permanent jobs with a recognized job title 91.30% 86.71% 93.86%
Number of salaries quoted 3,410 1,460 4,302
10th Percentile £29,750 £27,500 £25,809
25th Percentile £36,250 £37,250 £31,500
Median annual salary (50th Percentile) £50,000 £52,750 £47,500
Median % change year-on-year -5.21% +11.05% -13.64%
75th Percentile £67,500 £66,230 £63,750
90th Percentile £81,600 £78,750 £75,675
England median annual salary £55,000 £60,000 £54,296
% change year-on-year -8.33% +10.51% -9.51%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 16 April 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 16 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +31 92 £37,500 +25.00% 7
Hertfordshire +31 89 £35,000 -13.58% 11
Essex -12 44 £28,500 +26.67% 7
Suffolk +22 28 £35,000 -6.67% 5
Bedfordshire +17 14 £38,500 +18.46% 3
Norfolk -9 14 £31,625 -2.79% 5
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 16 April 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 76 (27.14%) Microsoft
2 65 (23.21%) Microsoft 365
3 64 (22.86%) Problem-Solving
4 60 (21.43%) Windows
5 57 (20.36%) Active Directory
6 41 (14.64%) Windows Server
7 35 (12.50%) Azure
8 34 (12.14%) Entra ID
9 30 (10.71%) Firewall
10 28 (10.00%) SLA
11 24 (8.57%) SharePoint
12 21 (7.50%) Customer Service
12 21 (7.50%) Cybersecurity
12 21 (7.50%) Microsoft Intune
13 20 (7.14%) Infrastructure Engineering
14 19 (6.79%) Apple iOS
14 19 (6.79%) Microsoft Exchange
14 19 (6.79%) VPN
15 18 (6.43%) Windows 10
16 17 (6.07%) PowerShell
16 17 (6.07%) Security Cleared
16 17 (6.07%) Service Delivery
17 16 (5.71%) Apple
17 16 (5.71%) CSS
17 16 (5.71%) Microsoft Certification
18 15 (5.36%) Android
18 15 (5.36%) Mentoring
18 15 (5.36%) Virtual Desktop
18 15 (5.36%) Wi-Fi
18 15 (5.36%) Windows Server 2019

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (8.57%) SharePoint
2 19 (6.79%) Microsoft Exchange
3 4 (1.43%) Confluence
4 3 (1.07%) IIS
Applications
1 9 (3.21%) Microsoft Office
2 4 (1.43%) Microsoft Excel
3 3 (1.07%) Microsoft PowerPoint
Business Applications
1 5 (1.79%) Dynamics NAV
2 2 (0.71%) NetSuite
Cloud Services
1 65 (23.21%) Microsoft 365
2 35 (12.50%) Azure
3 34 (12.14%) Entra ID
4 9 (3.21%) OneDrive
5 5 (1.79%) Google Workspace
6 3 (1.07%) AWS
6 3 (1.07%) Power Platform
7 2 (0.71%) Amazon CloudWatch
7 2 (0.71%) Amazon S3
7 2 (0.71%) Amazon SQS
7 2 (0.71%) AWS Lambda
7 2 (0.71%) Nutanix
7 2 (0.71%) Serverless
7 2 (0.71%) Virtual Private Cloud
Communications & Networking
1 30 (10.71%) Firewall
2 19 (6.79%) VPN
3 15 (5.36%) Wi-Fi
4 10 (3.57%) DHCP
4 10 (3.57%) DNS
5 9 (3.21%) TCP/IP
5 9 (3.21%) Wireless
6 8 (2.86%) LAN
7 6 (2.14%) VLAN
7 6 (2.14%) WAN
8 5 (1.79%) VoIP
9 4 (1.43%) Remote Desktop
10 2 (0.71%) Network Security
10 2 (0.71%) WLAN
11 1 (0.36%) IMAP
11 1 (0.36%) L2TP
11 1 (0.36%) NetScaler
11 1 (0.36%) OpenVPN
11 1 (0.36%) POP3
11 1 (0.36%) SMTP
Database & Business Intelligence
1 5 (1.79%) Amazon RDS
2 4 (1.43%) SQL Server
3 3 (1.07%) PostgreSQL
3 3 (1.07%) Power BI
Development Applications
1 4 (1.43%) JIRA
General
1 57 (20.36%) Social Skills
2 16 (5.71%) Marketing
3 15 (5.36%) Electronics
4 12 (4.29%) Retail
5 11 (3.93%) Analytical Skills
5 11 (3.93%) Finance
6 10 (3.57%) Manufacturing
6 10 (3.57%) Telecoms
7 8 (2.86%) Law
8 5 (1.79%) Public Sector
9 4 (1.43%) Italian Language
10 3 (1.07%) Legal
10 3 (1.07%) Organisational Skills
11 2 (0.71%) Multimedia
11 2 (0.71%) Pharmaceutical
12 1 (0.36%) Advertising
Libraries, Frameworks & Software Standards
1 16 (5.71%) CSS
2 7 (2.50%) .NET
3 2 (0.71%) JSON
4 1 (0.36%) Web Services
Miscellaneous
1 27 (9.64%) Driving Licence
2 23 (8.21%) Self-Motivation
3 9 (3.21%) Robotics
4 7 (2.50%) CCTV
4 7 (2.50%) Embedded Systems
5 4 (1.43%) NHS
5 4 (1.43%) Onboarding
5 4 (1.43%) Solar Panel
6 3 (1.07%) Replication
7 2 (0.71%) Data Centre
7 2 (0.71%) Low-Code
7 2 (0.71%) Product Ownership
8 1 (0.36%) Enterprise Software
Operating Systems
1 60 (21.43%) Windows
2 41 (14.64%) Windows Server
3 19 (6.79%) Apple iOS
4 18 (6.43%) Windows 10
5 15 (5.36%) Android
5 15 (5.36%) Windows Server 2019
6 10 (3.57%) Windows Server 2016
7 2 (0.71%) Linux
8 1 (0.36%) Debian
8 1 (0.36%) Mac OS
Processes & Methodologies
1 64 (22.86%) Problem-Solving
2 21 (7.50%) Customer Service
2 21 (7.50%) Cybersecurity
3 20 (7.14%) Infrastructure Engineering
4 17 (6.07%) Service Delivery
5 15 (5.36%) Mentoring
6 12 (4.29%) Continuous Improvement
7 11 (3.93%) Service Management
8 10 (3.57%) Mobile Device Management
9 9 (3.21%) ERP
9 9 (3.21%) Virtual Environments
10 8 (2.86%) Collaborative Working
10 8 (2.86%) Configuration Management
10 8 (2.86%) Remote Monitoring and Management
10 8 (2.86%) Time Management
11 7 (2.50%) Collaborative Engineering
11 7 (2.50%) DevOps
11 7 (2.50%) Mathematics
11 7 (2.50%) Presales
11 7 (2.50%) Server Management
Programming Languages
1 17 (6.07%) PowerShell
2 7 (2.50%) C#
2 7 (2.50%) C++
3 5 (1.79%) Python
3 5 (1.79%) SQL
3 5 (1.79%) VB
4 3 (1.07%) Bash
5 2 (0.71%) JavaScript
Qualifications
1 17 (6.07%) Security Cleared
2 16 (5.71%) Microsoft Certification
3 14 (5.00%) SC Cleared
4 9 (3.21%) Degree
5 6 (2.14%) DBS Check
6 4 (1.43%) Computer Science Degree
6 4 (1.43%) Master's Degree
6 4 (1.43%) PhD
7 2 (0.71%) A+ Certification
7 2 (0.71%) HNC
8 1 (0.36%) CCNA
8 1 (0.36%) Cisco Certification
8 1 (0.36%) HP APS
8 1 (0.36%) MCSE
Quality Assurance & Compliance
1 28 (10.00%) SLA
2 7 (2.50%) ISO 9001
3 1 (0.36%) QA
System Software
1 57 (20.36%) Active Directory
2 15 (5.36%) Virtual Desktop
3 11 (3.93%) Hyper-V
4 9 (3.21%) VMware Infrastructure
5 2 (0.71%) Docker
Systems Management
1 21 (7.50%) Microsoft Intune
2 8 (2.86%) Jamf Pro
3 2 (0.71%) SCCM
3 2 (0.71%) Terraform
Vendors
1 76 (27.14%) Microsoft
2 16 (5.71%) Apple
3 10 (3.57%) Samsung
4 9 (3.21%) VMware
5 5 (1.79%) Google
6 3 (1.07%) Fortinet
7 2 (0.71%) Fujitsu
7 2 (0.71%) HP
7 2 (0.71%) Salesforce
7 2 (0.71%) Virgin Media
8 1 (0.36%) Aruba
8 1 (0.36%) CheckPoint
8 1 (0.36%) Cisco
8 1 (0.36%) ConnectWise
8 1 (0.36%) F5
8 1 (0.36%) Meraki
8 1 (0.36%) Palo Alto
8 1 (0.36%) Progress
8 1 (0.36%) Sophos
8 1 (0.36%) Veeam