Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 26 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
26 Jan 2026
Same period 2025 Same period 2024
Rank 36 98 56
Rank change year-on-year +62 -42 +37
Permanent jobs requiring a Support Engineer 203 82 130
As % of all permanent jobs in the East of England 4.63% 2.36% 3.54%
As % of the Job Titles category 5.20% 2.65% 3.74%
Number of salaries quoted 148 74 128
10th Percentile £26,250 £21,250 £24,000
25th Percentile £29,000 £22,063 £26,188
Median annual salary (50th Percentile) £35,000 £30,000 £32,500
Median % change year-on-year +16.67% -7.69% -
75th Percentile £48,125 £38,000 £38,000
90th Percentile £71,250 £42,625 £40,000
England median annual salary £35,000 £36,500 £34,000
% change year-on-year -4.11% +7.35% +3.03%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,904 3,094 3,477
% of permanent jobs with a recognized job title 89.07% 89.22% 94.66%
Number of salaries quoted 2,391 1,400 2,769
10th Percentile £28,000 £28,000 £26,000
25th Percentile £35,125 £38,219 £35,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £65,000 £67,500 £65,000
90th Percentile £80,000 £80,000 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 26 January 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 26 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +48 75 £35,000 +1.45% 14
Cambridgeshire +47 64 £50,000 +66.67% 14
Bedfordshire +45 26 £35,000 +7.69% 1
Essex -9 24 £27,500 +22.22% 1
Suffolk +9 9 £35,000 -22.22% 7
Norfolk +11 5 £35,000 -10.26% 4
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 26 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 54 (26.60%) Problem-Solving
2 53 (26.11%) Microsoft
3 51 (25.12%) Windows
4 39 (19.21%) Active Directory
5 37 (18.23%) Microsoft 365
6 34 (16.75%) SLA
7 32 (15.76%) Entra ID
8 29 (14.29%) Windows Server
9 27 (13.30%) Security Cleared
10 26 (12.81%) Azure
11 22 (10.84%) Apple iOS
12 20 (9.85%) Android
12 20 (9.85%) Customer Service
12 20 (9.85%) SC Cleared
13 19 (9.36%) Apple
13 19 (9.36%) Service Management
14 17 (8.37%) Firewall
14 17 (8.37%) Service Delivery
15 16 (7.88%) Configuration Management
15 16 (7.88%) CSS
15 16 (7.88%) Cybersecurity
15 16 (7.88%) Jamf Pro
15 16 (7.88%) Microsoft Intune
15 16 (7.88%) Mobile Device Management
16 15 (7.39%) Microsoft Certification
16 15 (7.39%) PowerShell
17 14 (6.90%) Mentoring
18 13 (6.40%) Continuous Improvement
18 13 (6.40%) VMware
19 12 (5.91%) Linux

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (4.93%) SharePoint
2 8 (3.94%) Microsoft Exchange
3 4 (1.97%) Confluence
3 4 (1.97%) Oracle Workflow
4 3 (1.48%) IIS
Applications
1 8 (3.94%) Microsoft Office
2 6 (2.96%) Microsoft Excel
3 5 (2.46%) Microsoft PowerPoint
Business Applications
1 4 (1.97%) NEC Housing
2 2 (0.99%) NetSuite
3 1 (0.49%) Dynamics NAV
Cloud Services
1 37 (18.23%) Microsoft 365
2 32 (15.76%) Entra ID
3 26 (12.81%) Azure
4 8 (3.94%) OneDrive
5 7 (3.45%) Cohesity
6 5 (2.46%) Power Platform
7 3 (1.48%) AWS
8 2 (0.99%) Google Workspace
9 1 (0.49%) Amazon CloudWatch
9 1 (0.49%) Amazon S3
9 1 (0.49%) Amazon SQS
9 1 (0.49%) AWS Lambda
9 1 (0.49%) IaaS
9 1 (0.49%) PaaS
9 1 (0.49%) SaaS
9 1 (0.49%) Serverless
9 1 (0.49%) Virtual Private Cloud
Communications & Networking
1 17 (8.37%) Firewall
2 12 (5.91%) TCP/IP
3 11 (5.42%) VPN
4 7 (3.45%) SAN
4 7 (3.45%) Wi-Fi
5 5 (2.46%) DHCP
5 5 (2.46%) DNS
5 5 (2.46%) Remote Desktop
6 3 (1.48%) Wireless
7 2 (0.99%) LAN
7 2 (0.99%) VLAN
7 2 (0.99%) WAN
8 1 (0.49%) Cisco Wireless
8 1 (0.49%) IMAP
8 1 (0.49%) IP Telephony
8 1 (0.49%) NetScaler
8 1 (0.49%) Network Security
8 1 (0.49%) POP3
8 1 (0.49%) SD-WAN
8 1 (0.49%) SMTP
Database & Business Intelligence
1 7 (3.45%) SQL Server
2 5 (2.46%) Power BI
3 4 (1.97%) Amazon RDS
3 4 (1.97%) BusinessObjects
3 4 (1.97%) MS Access
3 4 (1.97%) PostgreSQL
3 4 (1.97%) SAP Data Services
Development Applications
1 4 (1.97%) JIRA
1 4 (1.97%) Toad
General
1 48 (23.65%) Social Skills
2 19 (9.36%) Marketing
3 16 (7.88%) Law
4 10 (4.93%) Electronics
4 10 (4.93%) Manufacturing
5 8 (3.94%) Analytical Skills
6 6 (2.96%) Public Sector
7 5 (2.46%) Finance
8 4 (1.97%) Italian Language
8 4 (1.97%) Local Government
8 4 (1.97%) Pharmaceutical
9 3 (1.48%) Organisational Skills
10 2 (0.99%) Advertising
10 2 (0.99%) Multimedia
10 2 (0.99%) Retail
10 2 (0.99%) Telecoms
Libraries, Frameworks & Software Standards
1 16 (7.88%) CSS
2 7 (3.45%) .NET
3 1 (0.49%) JSON
Miscellaneous
1 18 (8.87%) Self-Motivation
2 12 (5.91%) Driving Licence
3 8 (3.94%) CCTV
4 7 (3.45%) Embedded Systems
5 6 (2.96%) Onboarding
5 6 (2.96%) Robotics
6 5 (2.46%) Home Automation
7 4 (1.97%) Data Centre
7 4 (1.97%) Solar Panel
8 3 (1.48%) Replication
9 2 (0.99%) Enterprise Software
10 1 (0.49%) Cloud Native
10 1 (0.49%) Low-Code
10 1 (0.49%) Product Ownership
10 1 (0.49%) Public Cloud
Operating Systems
1 51 (25.12%) Windows
2 29 (14.29%) Windows Server
3 22 (10.84%) Apple iOS
4 20 (9.85%) Android
5 12 (5.91%) Linux
6 11 (5.42%) Unix
7 10 (4.93%) Windows Server 2019
8 9 (4.43%) Debian
9 8 (3.94%) Windows Server 2016
10 7 (3.45%) Solaris
10 7 (3.45%) Windows 10
11 6 (2.96%) Red Hat Enterprise Linux
12 1 (0.49%) Mac OS
Processes & Methodologies
1 54 (26.60%) Problem-Solving
2 20 (9.85%) Customer Service
3 19 (9.36%) Service Management
4 17 (8.37%) Service Delivery
5 16 (7.88%) Configuration Management
5 16 (7.88%) Cybersecurity
5 16 (7.88%) Mobile Device Management
6 14 (6.90%) Mentoring
7 13 (6.40%) Continuous Improvement
8 10 (4.93%) Root Cause Analysis
9 8 (3.94%) DevOps
9 8 (3.94%) ITIL
10 7 (3.45%) Collaborative Engineering
10 7 (3.45%) Mathematics
10 7 (3.45%) Physics
10 7 (3.45%) Presales
11 6 (2.96%) Business Intelligence
11 6 (2.96%) Collaborative Working
11 6 (2.96%) Zero Trust
12 5 (2.46%) Workflow
Programming Languages
1 15 (7.39%) PowerShell
2 9 (4.43%) Python
3 8 (3.94%) Bash
3 8 (3.94%) SQL
4 7 (3.45%) C#
4 7 (3.45%) C++
5 6 (2.96%) Korn
5 6 (2.96%) VB
6 4 (1.97%) Shell Script
7 1 (0.49%) Bicep
7 1 (0.49%) JavaScript
Qualifications
1 27 (13.30%) Security Cleared
2 20 (9.85%) SC Cleared
3 15 (7.39%) Microsoft Certification
4 9 (4.43%) Degree
5 5 (2.46%) NVQ Level 4
6 4 (1.97%) Computer Science Degree
6 4 (1.97%) HNC
7 3 (1.48%) DBS Check
8 2 (0.99%) A+ Certification
8 2 (0.99%) DV Cleared
9 1 (0.49%) CCNA
9 1 (0.49%) Cisco Certification
9 1 (0.49%) MCSE
Quality Assurance & Compliance
1 34 (16.75%) SLA
2 1 (0.49%) Cyber Essentials
2 1 (0.49%) GDPR
2 1 (0.49%) ISO/IEC 27001
System Software
1 39 (19.21%) Active Directory
2 11 (5.42%) VMware Infrastructure
3 9 (4.43%) Virtual Desktop
4 2 (0.99%) Hyper-V
5 1 (0.49%) Docker
5 1 (0.49%) Virtual Machines
Systems Management
1 16 (7.88%) Jamf Pro
1 16 (7.88%) Microsoft Intune
2 7 (3.45%) Ansible
3 2 (0.99%) SCCM
3 2 (0.99%) Terraform
Vendors
1 53 (26.11%) Microsoft
2 19 (9.36%) Apple
3 13 (6.40%) VMware
4 11 (5.42%) Samsung
5 7 (3.45%) NetApp
6 5 (2.46%) SAP
7 4 (1.97%) Fortinet
7 4 (1.97%) NEC
7 4 (1.97%) Oracle
8 2 (0.99%) Fujitsu
8 2 (0.99%) Google
8 2 (0.99%) Palo Alto
8 2 (0.99%) Salesforce
8 2 (0.99%) Virgin Media
9 1 (0.49%) Aruba
9 1 (0.49%) CheckPoint
9 1 (0.49%) CrowdStrike
9 1 (0.49%) F5
9 1 (0.49%) Meraki
9 1 (0.49%) Progress