Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 10 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Jun 2026
Same period 2025 Same period 2024
Rank 28 82 54
Rank change year-on-year +54 -28 +25
Permanent jobs requiring a Support Engineer 284 108 235
As % of all permanent jobs in the East of England 4.60% 3.62% 3.46%
As % of the Job Titles category 4.92% 3.87% 3.68%
Number of salaries quoted 251 103 227
10th Percentile £27,000 £24,400 £24,000
25th Percentile £30,000 £30,250 £26,000
Median annual salary (50th Percentile) £35,000 £37,500 £32,000
Median % change year-on-year -6.67% +17.19% +0.22%
75th Percentile £43,750 £46,250 £38,375
90th Percentile £62,500 £48,750 £43,750
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -2.99%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,776 2,791 6,386
% of permanent jobs with a recognized job title 93.60% 93.63% 94.06%
Number of salaries quoted 3,920 1,492 4,856
10th Percentile £30,000 £27,025 £26,000
25th Percentile £35,000 £32,500 £31,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -13.64%
75th Percentile £67,500 £65,000 £62,500
90th Percentile £85,000 £73,750 £75,750
England median annual salary £56,500 £57,500 £52,500
% change year-on-year -1.74% +9.52% -12.87%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 10 June 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 10 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +28 94 £35,000 -10.26% 4
Hertfordshire +26 75 £40,000 -4.76% 4
Essex +4 52 £32,500 -27.78% 8
Suffolk +41 41 £35,000 -6.67% 2
Norfolk -10 20 £35,000 +7.58% 9
Bedfordshire +4 8 £30,000 -13.04%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 10 June 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 101 (35.56%) Microsoft
2 99 (34.86%) Microsoft 365
3 80 (28.17%) Windows
4 66 (23.24%) Active Directory
5 51 (17.96%) Problem-Solving
6 50 (17.61%) Windows Server
7 45 (15.85%) Entra ID
8 41 (14.44%) Azure
9 38 (13.38%) Customer Service
10 37 (13.03%) SharePoint
11 32 (11.27%) Firewall
12 28 (9.86%) Microsoft Exchange
12 28 (9.86%) Windows 10
13 26 (9.15%) Hyper-V
13 26 (9.15%) VPN
14 25 (8.80%) Cybersecurity
15 23 (8.10%) Microsoft Intune
16 21 (7.39%) Infrastructure Engineering
17 19 (6.69%) Remote Monitoring and Management
18 18 (6.34%) VMware
19 17 (5.99%) DNS
19 17 (5.99%) Service Delivery
20 15 (5.28%) Degree
20 15 (5.28%) Microsoft Certification
20 15 (5.28%) VMware Infrastructure
20 15 (5.28%) Wi-Fi
20 15 (5.28%) Windows Server 2019
21 13 (4.58%) OneDrive
21 13 (4.58%) PowerShell
21 13 (4.58%) SLA

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 37 (13.03%) SharePoint
2 28 (9.86%) Microsoft Exchange
3 5 (1.76%) IIS
4 4 (1.41%) Exchange Server 2007
4 4 (1.41%) Exchange Server 2010
4 4 (1.41%) Exchange Server 2013
5 3 (1.06%) Confluence
Applications
1 7 (2.46%) Microsoft Office
2 4 (1.41%) Microsoft Excel
3 1 (0.35%) Microsoft PowerPoint
Business Applications
1 5 (1.76%) Dynamics NAV
2 1 (0.35%) Sage X3
Cloud Services
1 99 (34.86%) Microsoft 365
2 45 (15.85%) Entra ID
3 41 (14.44%) Azure
4 13 (4.58%) OneDrive
5 7 (2.46%) AWS
6 5 (1.76%) Google Workspace
7 4 (1.41%) Nutanix
8 3 (1.06%) Cloudflare
8 3 (1.06%) Dynamics 365
8 3 (1.06%) Power Platform
9 2 (0.70%) Amazon CloudWatch
9 2 (0.70%) Amazon S3
9 2 (0.70%) Amazon SQS
9 2 (0.70%) AWS Lambda
9 2 (0.70%) Serverless
9 2 (0.70%) Virtual Private Cloud
10 1 (0.35%) SaaS
Communications & Networking
1 32 (11.27%) Firewall
2 26 (9.15%) VPN
3 17 (5.99%) DNS
4 15 (5.28%) Wi-Fi
5 12 (4.23%) DHCP
5 12 (4.23%) VoIP
5 12 (4.23%) Wireless
6 10 (3.52%) LAN
7 9 (3.17%) WAN
8 5 (1.76%) VLAN
9 4 (1.41%) TCP/IP
10 2 (0.70%) L2TP
10 2 (0.70%) Network Security
10 2 (0.70%) OpenVPN
10 2 (0.70%) Remote Desktop
10 2 (0.70%) WLAN
11 1 (0.35%) Broadband
11 1 (0.35%) Cisco Wireless
11 1 (0.35%) NetScaler
11 1 (0.35%) SD-WAN
Database & Business Intelligence
1 4 (1.41%) SQL Server
2 2 (0.70%) Amazon RDS
2 2 (0.70%) PostgreSQL
3 1 (0.35%) Crystal Reports
Development Applications
1 3 (1.06%) JIRA
General
1 68 (23.94%) Social Skills
2 23 (8.10%) Telecoms
3 13 (4.58%) Electronics
3 13 (4.58%) Retail
4 11 (3.87%) Legal
5 10 (3.52%) Finance
6 9 (3.17%) Analytical Skills
6 9 (3.17%) Manufacturing
7 8 (2.82%) Marketing
8 6 (2.11%) Public Sector
9 3 (1.06%) Law
10 2 (0.70%) Multimedia
11 1 (0.35%) Advertising
Libraries, Frameworks & Software Standards
1 4 (1.41%) CSS
2 3 (1.06%) .NET
3 2 (0.70%) JSON
3 2 (0.70%) Web Services
4 1 (0.35%) EDI
Miscellaneous
1 40 (14.08%) Driving Licence
2 14 (4.93%) Self-Motivation
3 8 (2.82%) Onboarding
4 7 (2.46%) CCTV
5 5 (1.76%) Robotics
6 4 (1.41%) Clustering
6 4 (1.41%) Data Centre
6 4 (1.41%) NHS
7 3 (1.06%) Embedded Systems
8 2 (0.70%) iPhone
8 2 (0.70%) Low-Code
8 2 (0.70%) Product Ownership
9 1 (0.35%) Acoustics
9 1 (0.35%) FMCG
9 1 (0.35%) Replication
Operating Systems
1 80 (28.17%) Windows
2 50 (17.61%) Windows Server
3 28 (9.86%) Windows 10
4 15 (5.28%) Windows Server 2019
5 11 (3.87%) Apple iOS
6 10 (3.52%) Android
6 10 (3.52%) Linux
6 10 (3.52%) Windows Server 2016
7 5 (1.76%) Windows 7
8 4 (1.41%) Mac OS
8 4 (1.41%) Windows 8
8 4 (1.41%) Windows Server 2012
Processes & Methodologies
1 51 (17.96%) Problem-Solving
2 38 (13.38%) Customer Service
3 25 (8.80%) Cybersecurity
4 21 (7.39%) Infrastructure Engineering
5 19 (6.69%) Remote Monitoring and Management
6 17 (5.99%) Service Delivery
7 13 (4.58%) Virtual Environments
8 12 (4.23%) Continuous Improvement
9 10 (3.52%) Mentoring
10 9 (3.17%) Server Management
10 9 (3.17%) Time Management
11 8 (2.82%) Incident Management
11 8 (2.82%) User Experience
12 7 (2.46%) AI
12 7 (2.46%) Asset Management
12 7 (2.46%) Collaborative Working
13 6 (2.11%) Customer Engagement
13 6 (2.11%) Disaster Recovery
13 6 (2.11%) ERP
13 6 (2.11%) Service Management
Programming Languages
1 13 (4.58%) PowerShell
2 6 (2.11%) SQL
3 5 (1.76%) VB
4 4 (1.41%) Python
5 3 (1.06%) C#
5 3 (1.06%) C++
6 2 (0.70%) Bash
6 2 (0.70%) JavaScript
Qualifications
1 15 (5.28%) Degree
1 15 (5.28%) Microsoft Certification
2 11 (3.87%) Security Cleared
3 8 (2.82%) SC Cleared
4 5 (1.76%) DBS Check
5 4 (1.41%) Master's Degree
5 4 (1.41%) PhD
6 3 (1.06%) Computer Science Degree
7 2 (0.70%) HP APS
Quality Assurance & Compliance
1 13 (4.58%) SLA
2 8 (2.82%) ISO 9001
3 2 (0.70%) QA
System Software
1 66 (23.24%) Active Directory
2 26 (9.15%) Hyper-V
3 15 (5.28%) VMware Infrastructure
4 12 (4.23%) Virtual Desktop
5 2 (0.70%) Docker
6 1 (0.35%) Terminal Server
Systems Management
1 23 (8.10%) Microsoft Intune
2 4 (1.41%) Failover Clustering
3 2 (0.70%) Jamf Pro
3 2 (0.70%) Terraform
Vendors
1 101 (35.56%) Microsoft
2 18 (6.34%) VMware
3 9 (3.17%) Apple
4 6 (2.11%) Cisco
4 6 (2.11%) Meraki
4 6 (2.11%) Samsung
5 5 (1.76%) Google
6 3 (1.06%) Fortinet
6 3 (1.06%) HP
6 3 (1.06%) Sophos
7 2 (0.70%) ConnectWise
7 2 (0.70%) Fujitsu
7 2 (0.70%) Sage
7 2 (0.70%) Veeam
7 2 (0.70%) Virgin Media
8 1 (0.35%) Aruba
8 1 (0.35%) CheckPoint
8 1 (0.35%) F5
8 1 (0.35%) Palo Alto