Period
to 14 November 2019

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the East of England during the 6 months to 14 November 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East of England
6 months to
14 Nov 2019
Same period 2018 Same period 2017
Rank 115 78 77
Rank change year-on-year -37 -1 +21
Permanent jobs requiring a Support Engineer 178 365 461
As % of all permanent IT jobs advertised in the East of England 2.62% 3.56% 3.81%
As % of the Job Titles category 2.74% 3.68% 3.92%
Number of salaries quoted 133 309 423
East of England median annual salary £30,000 £31,000 £27,500
Median salary % change year-on-year -3.23% +12.73% -8.33%
10th Percentile £23,600 £21,250 £19,250
90th Percentile £50,000 £47,750 £46,875
England median annual salary £32,500 £32,500 £30,000
% change year-on-year - +8.33% -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 6,488 9,929 11,749
% of permanent IT jobs with a recognized job title 95.62% 96.91% 96.99%
Number of salaries quoted 4,646 7,571 9,648
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £25,500 £26,000
90th Percentile £73,125 £72,500 £68,750
England median annual salary £52,364 £50,000 £50,000
% change year-on-year +4.73% - +5.26%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 14 November 2019.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 14 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -26 70 £30,000 -7.69% 46
Cambridgeshire +23 67 £35,000 +16.67% 26
Essex -12 18 £24,000 -15.79% 22
Norfolk +4 11 £27,250 -22.14% 7
Suffolk +11 6 £50,000 +110.53% 3
Bedfordshire -20 6 £39,375 +43.18% 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 14 November 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 79 (44.38%) Windows
2 61 (34.27%) Microsoft
2 61 (34.27%) Active Directory
3 53 (29.78%) Office 365
4 47 (26.40%) VMware
5 45 (25.28%) Linux
6 39 (21.91%) Windows Server
7 36 (20.22%) Oracle
7 36 (20.22%) VMware Infrastructure
8 31 (17.42%) Relational Database
9 29 (16.29%) Hyper-V
9 29 (16.29%) Java
9 29 (16.29%) Windows 10
10 28 (15.73%) Unix
11 27 (15.17%) Continuous Improvement
12 26 (14.61%) WorldPay
12 26 (14.61%) Client/Server
12 26 (14.61%) Cisco
13 25 (14.04%) Microsoft Office
13 25 (14.04%) ITIL
13 25 (14.04%) Firewall
14 23 (12.92%) SQL
14 23 (12.92%) Site Reliability Engineering
15 22 (12.36%) Problem-Solving
15 22 (12.36%) MS Exchange
16 20 (11.24%) VPN
16 20 (11.24%) Windows 7
17 19 (10.67%) Azure
18 18 (10.11%) Degree
18 18 (10.11%) DNS

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (12.36%) MS Exchange
2 11 (6.18%) SharePoint
3 6 (3.37%) Exchange Server 2010
4 3 (1.69%) IIS
5 2 (1.12%) Exchange Server 2007
5 2 (1.12%) Tomcat
6 1 (0.56%) Exchange Server 2013
6 1 (0.56%) OpenStack
Applications
1 25 (14.04%) Microsoft Office
2 1 (0.56%) AutoCAD
2 1 (0.56%) Microsoft PowerPoint
2 1 (0.56%) MS Visio
2 1 (0.56%) Revit
2 1 (0.56%) Spreadsheet
Business Applications
1 3 (1.69%) Payment Gateway
2 1 (0.56%) Dynamics AX
2 1 (0.56%) Oracle EBS R12
Cloud Services
1 53 (29.78%) Office 365
2 19 (10.67%) Azure
3 7 (3.93%) AWS
4 5 (2.81%) SaaS
5 2 (1.12%) Mimecast
6 1 (0.56%) Amazon EC2
6 1 (0.56%) Dropbox
6 1 (0.56%) IaaS
6 1 (0.56%) PaaS
6 1 (0.56%) Serverless
Communications & Networking
1 25 (14.04%) Firewall
2 20 (11.24%) VPN
3 18 (10.11%) DNS
4 13 (7.30%) DHCP
5 12 (6.74%) WAN
6 10 (5.62%) LAN
6 10 (5.62%) TCP/IP
7 7 (3.93%) 4G
7 7 (3.93%) Wi-Fi
8 6 (3.37%) 2.5G
8 6 (3.37%) 2G
8 6 (3.37%) 3G
8 6 (3.37%) 5G
8 6 (3.37%) SNMP
9 5 (2.81%) Network Security
9 5 (2.81%) VoIP
10 4 (2.25%) Ethernet
10 4 (2.25%) Internet
11 3 (1.69%) iSCSI
11 3 (1.69%) PBX
Database & Business Intelligence
1 31 (17.42%) Relational Database
2 17 (9.55%) SQL Server
3 6 (3.37%) BusinessObjects
4 5 (2.81%) RDBMS
5 4 (2.25%) Cosmos DB
5 4 (2.25%) Data Warehouse
6 3 (1.69%) Oracle Database
6 3 (1.69%) SQL Server 2012
7 2 (1.12%) MySQL
8 1 (0.56%) Amazon DynamoDB
8 1 (0.56%) Crystal Reports
8 1 (0.56%) Hadoop
8 1 (0.56%) MongoDB
8 1 (0.56%) NoSQL
8 1 (0.56%) Oracle Reports
8 1 (0.56%) Oracle9i Database
8 1 (0.56%) PostgreSQL
8 1 (0.56%) SQL Server 2019
General
1 8 (4.49%) Finance
2 7 (3.93%) Public Sector
3 5 (2.81%) Marketing
4 4 (2.25%) Telecoms
5 3 (1.69%) Back Office
5 3 (1.69%) Electronics
6 2 (1.12%) Manufacturing
6 2 (1.12%) Multimedia
6 2 (1.12%) Retail
7 1 (0.56%) Automotive
7 1 (0.56%) Billing
7 1 (0.56%) Military
Libraries, Frameworks & Software Standards
1 3 (1.69%) LDAP
2 2 (1.12%) J2EE
2 2 (1.12%) Java EE
3 1 (0.56%) EDI
3 1 (0.56%) Middleware
3 1 (0.56%) REST
3 1 (0.56%) RESTful
3 1 (0.56%) Web Services
Miscellaneous
1 26 (14.61%) Client/Server
2 8 (4.49%) Data Centre
3 6 (3.37%) Driving Licence
4 4 (2.25%) Management Information System
5 3 (1.69%) Analytical Skills
6 2 (1.12%) EPoS
6 2 (1.12%) iPhone
7 1 (0.56%) CCTV
7 1 (0.56%) Clustering
7 1 (0.56%) Cyber Kill Chain
7 1 (0.56%) Cyberthreat
7 1 (0.56%) PKI
7 1 (0.56%) Raspberry Pi
7 1 (0.56%) Self-Motivation
7 1 (0.56%) Smartphone
Operating Systems
1 79 (44.38%) Windows
2 45 (25.28%) Linux
3 39 (21.91%) Windows Server
4 29 (16.29%) Windows 10
5 28 (15.73%) Unix
6 20 (11.24%) Windows 7
7 6 (3.37%) Windows Server 2008
7 6 (3.37%) Windows Server 2012
8 5 (2.81%) Mac OS X
8 5 (2.81%) Red Hat Enterprise Linux
8 5 (2.81%) Windows XP
9 4 (2.25%) Ubuntu
10 3 (1.69%) Mac OS
11 2 (1.12%) Debian
11 2 (1.12%) Windows Phone
12 1 (0.56%) Android
12 1 (0.56%) Windows 8
Processes & Methodologies
1 27 (15.17%) Continuous Improvement
2 25 (14.04%) ITIL
3 23 (12.92%) Site Reliability Engineering
4 22 (12.36%) Problem-Solving
5 12 (6.74%) Infrastructure Engineering
6 8 (4.49%) Computer Science
6 8 (4.49%) Service Delivery
7 6 (3.37%) DevOps
7 6 (3.37%) Server Virtualisation
8 5 (2.81%) Configuration Management
8 5 (2.81%) High Availability
8 5 (2.81%) Mentoring
9 4 (2.25%) Agile Software Development
9 4 (2.25%) Artefact Management
9 4 (2.25%) Cybersecurity
9 4 (2.25%) Disaster Recovery
9 4 (2.25%) Information Security
9 4 (2.25%) Physics
9 4 (2.25%) Project Delivery
9 4 (2.25%) Stakeholder Management
Programming Languages
1 29 (16.29%) Java
2 23 (12.92%) SQL
3 12 (6.74%) PowerShell
4 8 (4.49%) Bash Shell
4 8 (4.49%) Python
5 4 (2.25%) JavaScript
6 3 (1.69%) Shell Script
6 3 (1.69%) T-SQL
7 2 (1.12%) C
8 1 (0.56%) C++
8 1 (0.56%) PHP
8 1 (0.56%) VB
Qualifications
1 18 (10.11%) Cisco Certification
1 18 (10.11%) Degree
2 16 (8.99%) Microsoft Certification
3 14 (7.87%) MCSA
4 12 (6.74%) CCNA
5 11 (6.18%) CCNP
6 8 (4.49%) MCP
7 7 (3.93%) MCSE
8 6 (3.37%) VMware Certified Professional (VCP)
9 5 (2.81%) Numerate Degree
10 4 (2.25%) Computer Science Degree
10 4 (2.25%) ITIL Certification
11 3 (1.69%) JNCIS
12 2 (1.12%) LPIC
12 2 (1.12%) Security Cleared
13 1 (0.56%) A+ Certification
Quality Assurance & Compliance
1 6 (3.37%) SLA
2 4 (2.25%) ISO/IEC 27001
3 2 (1.12%) GDPR
System Software
1 61 (34.27%) Active Directory
2 36 (20.22%) VMware Infrastructure
3 29 (16.29%) Hyper-V
4 10 (5.62%) XenApp
5 9 (5.06%) XenDesktop
6 8 (4.49%) vSphere
7 6 (3.37%) Citrix Hypervisor
7 6 (3.37%) Docker
8 5 (2.81%) Virtual Servers
9 1 (0.56%) VMware ESXi
Systems Management
1 7 (3.93%) SCCM
2 6 (3.37%) Puppet
2 6 (3.37%) vRealize
3 5 (2.81%) Ansible
4 4 (2.25%) Opscode Chef
5 2 (1.12%) HP Data Protector
5 2 (1.12%) Microsoft Intune
6 1 (0.56%) AirWatch
6 1 (0.56%) Jamf Pro
6 1 (0.56%) Kubernetes
6 1 (0.56%) NSN NetAct
6 1 (0.56%) SCOM
6 1 (0.56%) SCSM
6 1 (0.56%) SCVMM
6 1 (0.56%) vCenter Server
6 1 (0.56%) WSUS
Vendors
1 61 (34.27%) Microsoft
2 47 (26.40%) VMware
3 36 (20.22%) Oracle
4 26 (14.61%) Cisco
4 26 (14.61%) WorldPay
5 15 (8.43%) Citrix
6 10 (5.62%) Dell
7 7 (3.93%) Avaya
8 6 (3.37%) HP
8 6 (3.37%) Red Hat
8 6 (3.37%) Remedy
8 6 (3.37%) ServiceNow
9 5 (2.81%) Intel
9 5 (2.81%) Juniper
10 4 (2.25%) NetApp
10 4 (2.25%) Veeam
11 3 (1.69%) EMC
11 3 (1.69%) LogicMonitor
11 3 (1.69%) Meraki
11 3 (1.69%) Palo Alto