Period
to 24 February 2018

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in the East of England during the 6 months to 24 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East of England
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 78 117 66
Rank change year-on-year +39 -51 +23
Permanent jobs requiring a Support Engineer 432 315 544
As % of all permanent IT jobs advertised in the East of England 3.46% 2.49% 3.62%
As % of the Job Titles category 3.57% 2.58% 3.74%
Number of salaries quoted 383 276 485
East of England median annual salary £27,500 £30,000 £30,000
Median salary % change year-on-year -8.33% - -
10th Percentile £20,500 £19,750 £21,250
90th Percentile £46,500 £50,000 £48,750
England median annual salary £32,500 £32,000 £32,313
% change year-on-year +1.56% -0.97% +4.24%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 12,091 12,202 14,538
% of permanent IT jobs with a recognized job title 96.93% 96.60% 96.73%
Number of salaries quoted 9,902 9,940 11,882
East of England median annual salary £47,500 £45,000 £43,750
Median salary % change year-on-year +5.56% +2.86% +2.94%
10th Percentile £26,250 £25,750 £25,000
90th Percentile £70,000 £70,000 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 24 February 2018.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 24 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +51 210 £27,500 - 35
Cambridgeshire -19 120 £30,000 -9.77% 20
Essex +22 45 £30,125 -13.31% 10
Bedfordshire +36 35 £27,000 -14.29% 7
Suffolk +10 17 £34,750 +31.13% 5
Norfolk +8 10 £35,000 +9.38% 5
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 February 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 268 (62.04%) Windows
2 166 (38.43%) Microsoft
3 157 (36.34%) Active Directory
4 116 (26.85%) Microsoft Office
5 115 (26.62%) Windows Server
6 87 (20.14%) VMware
7 77 (17.82%) ITIL
8 76 (17.59%) Citrix
9 65 (15.05%) Office 365
10 63 (14.58%) Windows 7
11 59 (13.66%) Firewall
12 56 (12.96%) Windows Server 2008
13 53 (12.27%) Windows 10
13 53 (12.27%) DNS
14 52 (12.04%) SQL
15 49 (11.34%) SQL Server
15 49 (11.34%) Linux
16 47 (10.88%) Windows Server 2012
17 46 (10.65%) Hyper-V
17 46 (10.65%) VMware Infrastructure
17 46 (10.65%) MS Exchange
18 45 (10.42%) DHCP
19 42 (9.72%) SLA
20 41 (9.49%) Cisco
21 40 (9.26%) Tomcat
21 40 (9.26%) Java
22 39 (9.03%) TCP/IP
23 37 (8.56%) WAN
24 36 (8.33%) VPN
24 36 (8.33%) Microsoft Azure

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (10.65%) MS Exchange
2 40 (9.26%) Tomcat
3 35 (8.10%) Apache
4 20 (4.63%) Exchange Server 2013
5 15 (3.47%) Exchange Server 2010
6 12 (2.78%) Exchange Server 2007
6 12 (2.78%) Skype for Business
7 9 (2.08%) IIS
7 9 (2.08%) SharePoint
8 3 (0.69%) Exchange Server 2003
8 3 (0.69%) nginx
9 1 (0.23%) Blackberry Enterprise Server
9 1 (0.23%) GlassFish
9 1 (0.23%) JBoss
9 1 (0.23%) uWSGI
9 1 (0.23%) Zimbra
Applications
1 116 (26.85%) Microsoft Office
2 14 (3.24%) Microsoft Excel
3 5 (1.16%) Photoshop
4 3 (0.69%) Microsoft PowerPoint
5 2 (0.46%) CATIA
5 2 (0.46%) Siemens NX
6 1 (0.23%) MS Visio
6 1 (0.23%) Spreadsheet
6 1 (0.23%) Windchill
Business Applications
1 7 (1.62%) Payment Gateway
2 4 (0.93%) SAP Business One
3 1 (0.23%) Maximo
3 1 (0.23%) Orchard Housing
3 1 (0.23%) SystmOne
3 1 (0.23%) Unit4 Business World
Cloud Services
1 65 (15.05%) Office 365
2 36 (8.33%) Microsoft Azure
3 16 (3.70%) Amazon AWS
4 9 (2.08%) Mimecast
5 6 (1.39%) SaaS
6 5 (1.16%) Cloud Computing
6 5 (1.16%) Virtual Private Cloud
7 2 (0.46%) PaaS
8 1 (0.23%) Amazon S3
8 1 (0.23%) OneDrive
8 1 (0.23%) Sage Pay
Communications & Networking
1 59 (13.66%) Firewall
2 53 (12.27%) DNS
3 45 (10.42%) DHCP
4 39 (9.03%) TCP/IP
5 37 (8.56%) WAN
6 36 (8.33%) VPN
7 33 (7.64%) SAN
8 32 (7.41%) LAN
9 19 (4.40%) VoIP
10 12 (2.78%) VLAN
11 11 (2.55%) Unified Communications
12 9 (2.08%) NAS
12 9 (2.08%) Wireless
13 8 (1.85%) ADSL
14 7 (1.62%) Cisco ASA
14 7 (1.62%) Network Security
14 7 (1.62%) Remote Desktop
14 7 (1.62%) Structured Cabling
15 6 (1.39%) Internet
15 6 (1.39%) Skype
Database & Business Intelligence
1 49 (11.34%) SQL Server
2 25 (5.79%) Relational Database
3 14 (3.24%) Crystal Reports
4 12 (2.78%) SQL Server 2008
5 11 (2.55%) MySQL
5 11 (2.55%) SQL Server 2012
5 11 (2.55%) SQL Server 2014
6 8 (1.85%) Amazon RDS
6 8 (1.85%) Oracle Database
6 8 (1.85%) SQL Server Reporting Services
7 3 (0.69%) SQL Server 2005
7 3 (0.69%) SQL Server 2016
8 1 (0.23%) Data Warehouse
8 1 (0.23%) Geospatial Data
8 1 (0.23%) GIS
8 1 (0.23%) Oracle Database 12c
8 1 (0.23%) PostgreSQL
Development Applications
1 15 (3.47%) Maven
2 2 (0.46%) Git (software)
3 1 (0.23%) PROIV
General
1 23 (5.32%) Telecoms
2 21 (4.86%) Electronics
3 18 (4.17%) Finance
4 15 (3.47%) Manufacturing
5 14 (3.24%) Marketing
6 9 (2.08%) Games
7 4 (0.93%) Back Office
8 3 (0.69%) Retail
9 1 (0.23%) Advertising
9 1 (0.23%) Aerospace
9 1 (0.23%) German Language
Libraries, Frameworks & Software Standards
1 15 (3.47%) CSS
1 15 (3.47%) CSS3
1 15 (3.47%) HTML
1 15 (3.47%) HTML5
1 15 (3.47%) Node.js
1 15 (3.47%) Spring
1 15 (3.47%) XML
2 7 (1.62%) J2EE
3 6 (1.39%) LDAP
4 5 (1.16%) .NET
4 5 (1.16%) AngularJS
4 5 (1.16%) ASP.NET
4 5 (1.16%) Django
4 5 (1.16%) React
4 5 (1.16%) Web Services
5 3 (0.69%) Middleware
6 2 (0.46%) Flash
7 1 (0.23%) ADSI
7 1 (0.23%) Flask
7 1 (0.23%) X-Windows
Miscellaneous
1 25 (5.79%) Data Centre
2 23 (5.32%) Fintech
3 17 (3.94%) Driving Licence
3 17 (3.94%) Fat Client
3 17 (3.94%) Thin Client
4 14 (3.24%) Analytical Skills
5 10 (2.31%) Computer Science
6 4 (0.93%) iPad
6 4 (0.93%) Life Science
6 4 (0.93%) Replication
7 3 (0.69%) NHS
8 2 (0.46%) EMC VMAX
8 2 (0.46%) Handset
8 2 (0.46%) Linux Command Line
8 2 (0.46%) Management Information System
8 2 (0.46%) Video on Demand
9 1 (0.23%) CMDB
9 1 (0.23%) FMCG
9 1 (0.23%) iPhone
9 1 (0.23%) Smart Meter
Operating Systems
1 268 (62.04%) Windows
2 115 (26.62%) Windows Server
3 63 (14.58%) Windows 7
4 56 (12.96%) Windows Server 2008
5 53 (12.27%) Windows 10
6 49 (11.34%) Linux
7 47 (10.88%) Windows Server 2012
8 33 (7.64%) Windows 8
9 28 (6.48%) Unix
10 20 (4.63%) Mac OS X
11 11 (2.55%) Windows Server 2003
12 10 (2.31%) Mac OS
12 10 (2.31%) Windows XP
13 9 (2.08%) Android
14 4 (0.93%) Ubuntu
15 2 (0.46%) Debian
15 2 (0.46%) Windows Vista
16 1 (0.23%) Apple iOS
16 1 (0.23%) Windows Mobile
Processes & Methodologies
1 77 (17.82%) ITIL
2 31 (7.18%) Service Management
3 28 (6.48%) Service Delivery
4 25 (5.79%) Mentoring
5 24 (5.56%) Task Automation
6 22 (5.09%) Agile Software Development
7 17 (3.94%) Database Optimisation
8 16 (3.70%) Asset Management
8 16 (3.70%) Incident Management
8 16 (3.70%) Kalman Filter
9 14 (3.24%) Business Intelligence
9 14 (3.24%) Web Filtering
10 13 (3.01%) Digital Marketing
10 13 (3.01%) Programme Management
11 12 (2.78%) Disaster Recovery
11 12 (2.78%) Time Management
12 10 (2.31%) Continuous Improvement
13 7 (1.62%) Business Continuity
13 7 (1.62%) Change Management
14 6 (1.39%) ERP
Programming Languages
1 52 (12.04%) SQL
2 40 (9.26%) Java
3 33 (7.64%) T-SQL
4 26 (6.02%) Shell Script
5 20 (4.63%) JavaScript
6 15 (3.47%) Apex Code
7 7 (1.62%) PowerShell
7 7 (1.62%) Python
8 5 (1.16%) C
8 5 (1.16%) PHP
9 2 (0.46%) Bash Shell
9 2 (0.46%) C++
10 1 (0.23%) Embedded C
10 1 (0.23%) VBScript
Qualifications
1 34 (7.87%) Microsoft Certification
2 32 (7.41%) Cisco Certification
3 26 (6.02%) CCNA
4 24 (5.56%) Degree
5 20 (4.63%) MCSE
6 16 (3.70%) CCNP
7 13 (3.01%) MCP
8 11 (2.55%) MCSA
9 10 (2.31%) VMware Certified Professional (VCP)
10 8 (1.85%) Security Cleared
11 7 (1.62%) ITIL Foundation Certificate
12 6 (1.39%) SC Cleared
13 4 (0.93%) CCSA
13 4 (0.93%) Computer Science Degree
13 4 (0.93%) DBS Check
13 4 (0.93%) Master's Degree
13 4 (0.93%) MCITP
14 3 (0.69%) Citrix Certification
15 2 (0.46%) A+ Certification
15 2 (0.46%) CCA
Quality Assurance & Compliance
1 42 (9.72%) SLA
2 7 (1.62%) ISO/IEC 27001
3 1 (0.23%) PMO
3 1 (0.23%) QA
System Software
1 157 (36.34%) Active Directory
2 46 (10.65%) Hyper-V
2 46 (10.65%) VMware Infrastructure
3 10 (2.31%) VMware ESXi
4 9 (2.08%) vSphere
4 9 (2.08%) XenApp
5 5 (1.16%) XenDesktop
6 2 (0.46%) Docker
6 2 (0.46%) iptables
6 2 (0.46%) NFS
6 2 (0.46%) Samba
7 1 (0.23%) Terminal Services
Systems Management
1 16 (3.70%) SCCM
2 8 (1.85%) Backup Exec
2 8 (1.85%) cPanel
2 8 (1.85%) Plesk
3 3 (0.69%) Ansible
4 2 (0.46%) AirWatch
4 2 (0.46%) Kubernetes
4 2 (0.46%) Opscode Chef
4 2 (0.46%) Puppet
5 1 (0.23%) Cisco CUCM
5 1 (0.23%) Nagios
5 1 (0.23%) NetBackup
5 1 (0.23%) ThinApp
5 1 (0.23%) vRealize
Vendors
1 166 (38.43%) Microsoft
2 87 (20.14%) VMware
3 76 (17.59%) Citrix
4 41 (9.49%) Cisco
5 26 (6.02%) Oracle
6 25 (5.79%) WorldPay
7 24 (5.56%) SAP
8 23 (5.32%) HP
9 16 (3.70%) Intel
10 15 (3.47%) Salesforce.com
11 12 (2.78%) Dell
12 11 (2.55%) Avaya
12 11 (2.55%) NetApp
13 10 (2.31%) Apple
13 10 (2.31%) Veeam
14 8 (1.85%) WatchGuard
15 7 (1.62%) Adobe
15 7 (1.62%) Juniper
15 7 (1.62%) Red Hat
16 4 (0.93%) CommVault