Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 23 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Sep 2026
Same period 2025 Same period 2024
Rank 32 53 74
Rank change year-on-year +21 +21 -9
Permanent jobs requiring a Support Engineer 309 159 108
As % of all permanent jobs in the East of England 3.80% 4.75% 2.45%
As % of the Job Titles category 4.09% 5.14% 2.58%
Number of salaries quoted 289 146 94
10th Percentile £27,400 £30,375 £25,825
25th Percentile £31,250 £32,508 £29,063
Median annual salary (50th Percentile) £35,000 £39,000 £35,000
Median % change year-on-year -10.26% +11.43% +2.94%
75th Percentile £40,000 £45,750 £40,250
90th Percentile £45,000 £48,750 £50,000
England median annual salary £36,000 £37,500 £35,000
% change year-on-year -4.00% +7.14% +1.45%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 7,561 3,096 4,183
% of permanent jobs with a recognized job title 92.93% 92.47% 94.92%
Number of salaries quoted 5,350 1,731 2,385
10th Percentile £30,000 £27,000 £27,600
25th Percentile £36,250 £32,500 £35,000
Median annual salary (50th Percentile) £51,000 £45,000 £50,000
Median % change year-on-year +13.33% -10.00% -4.76%
75th Percentile £67,500 £60,000 £65,000
90th Percentile £85,000 £75,000 £80,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.33%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 23 September 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 23 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +5 93 £37,500 -11.76% 23
Essex +10 78 £35,000 -22.22% 8
Cambridgeshire -27 44 £32,500 -7.14% 9
Suffolk +38 40 £34,875 -38.82% 5
Bedfordshire -6 33 £31,250 -10.71% 4
Norfolk -8 26 £42,500 +30.64% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 23 September 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 145 (46.93%) Microsoft 365
2 142 (45.95%) Microsoft
3 123 (39.81%) Windows
4 82 (26.54%) Active Directory
5 79 (25.57%) Azure
6 78 (25.24%) Problem-Solving
7 71 (22.98%) Customer Service
8 59 (19.09%) SharePoint
9 58 (18.77%) Entra ID
10 57 (18.45%) Windows Server
11 43 (13.92%) Microsoft Intune
12 40 (12.94%) Microsoft Exchange
13 37 (11.97%) DNS
14 34 (11.00%) Firewall
15 33 (10.68%) Degree
16 32 (10.36%) DHCP
17 28 (9.06%) OneDrive
18 27 (8.74%) Hyper-V
18 27 (8.74%) VPN
18 27 (8.74%) Windows 10
19 26 (8.41%) Cybersecurity
20 25 (8.09%) TCP/IP
21 22 (7.12%) Continuous Improvement
22 21 (6.80%) Infrastructure Engineering
23 18 (5.83%) Remote Monitoring and Management
23 18 (5.83%) VMware
23 18 (5.83%) Wireless
24 16 (5.18%) Cloud Security
24 16 (5.18%) Migration
24 16 (5.18%) Service Delivery

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 59 (19.09%) SharePoint
2 40 (12.94%) Microsoft Exchange
3 7 (2.27%) IIS
4 4 (1.29%) Exchange Server 2007
4 4 (1.29%) Exchange Server 2010
4 4 (1.29%) Exchange Server 2013
Applications
1 13 (4.21%) Microsoft Office
2 6 (1.94%) Microsoft Excel
3 1 (0.32%) Microsoft PowerPoint
Business Applications
1 1 (0.32%) Sage X3
Cloud Services
1 145 (46.93%) Microsoft 365
2 79 (25.57%) Azure
3 58 (18.77%) Entra ID
4 28 (9.06%) OneDrive
5 11 (3.56%) Dynamics 365
5 11 (3.56%) Power Platform
6 5 (1.62%) Google Workspace
7 4 (1.29%) AWS
7 4 (1.29%) Nutanix
8 3 (0.97%) Cloudflare
8 3 (0.97%) Power Automate
9 1 (0.32%) SaaS
Communications & Networking
1 37 (11.97%) DNS
2 34 (11.00%) Firewall
3 32 (10.36%) DHCP
4 27 (8.74%) VPN
5 25 (8.09%) TCP/IP
6 18 (5.83%) Wireless
7 15 (4.85%) Wi-Fi
8 12 (3.88%) VoIP
9 8 (2.59%) PBX
10 5 (1.62%) WAN
11 4 (1.29%) LAN
11 4 (1.29%) Remote Desktop
11 4 (1.29%) VLAN
12 2 (0.65%) Internet
13 1 (0.32%) Broadband
13 1 (0.32%) Cisco ISE
13 1 (0.32%) L2TP
13 1 (0.32%) Network Security
13 1 (0.32%) OpenVPN
13 1 (0.32%) WLAN
Database & Business Intelligence
1 2 (0.65%) SQL Server
2 1 (0.32%) Amazon RDS
2 1 (0.32%) Crystal Reports
General
1 115 (37.22%) Social Skills
2 25 (8.09%) Legal
3 17 (5.50%) Telecoms
4 14 (4.53%) Manufacturing
4 14 (4.53%) Retail
5 10 (3.24%) Electronics
6 9 (2.91%) Analytical Skills
7 7 (2.27%) Finance
7 7 (2.27%) Public Sector
8 4 (1.29%) Aerospace
8 4 (1.29%) Games
8 4 (1.29%) Organisational Skills
9 3 (0.97%) Automotive
9 3 (0.97%) Aviation
9 3 (0.97%) Presentation Skills
10 2 (0.65%) Local Government
11 1 (0.32%) Law
11 1 (0.32%) Marketing
11 1 (0.32%) Military
11 1 (0.32%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.32%) EDI
1 1 (0.32%) Web Services
Miscellaneous
1 55 (17.80%) Driving Licence
2 29 (9.39%) Onboarding
3 13 (4.21%) CCTV
4 10 (3.24%) Acoustics
4 10 (3.24%) Self-Motivation
5 8 (2.59%) Data Centre
6 5 (1.62%) iPhone
7 4 (1.29%) Clustering
7 4 (1.29%) Renewable Energy
8 3 (0.97%) Mobile App
9 2 (0.65%) Hybrid Cloud
10 1 (0.32%) CMDB
10 1 (0.32%) FMCG
Operating Systems
1 123 (39.81%) Windows
2 57 (18.45%) Windows Server
3 27 (8.74%) Windows 10
4 10 (3.24%) Android
4 10 (3.24%) Linux
5 9 (2.91%) Windows Server 2019
6 8 (2.59%) Apple iOS
7 6 (1.94%) Mac OS
7 6 (1.94%) Windows Server 2016
8 5 (1.62%) Windows 7
9 4 (1.29%) Windows 8
9 4 (1.29%) Windows Server 2012
Processes & Methodologies
1 78 (25.24%) Problem-Solving
2 71 (22.98%) Customer Service
3 26 (8.41%) Cybersecurity
4 22 (7.12%) Continuous Improvement
5 21 (6.80%) Infrastructure Engineering
6 18 (5.83%) Remote Monitoring and Management
7 16 (5.18%) Cloud Security
7 16 (5.18%) Migration
7 16 (5.18%) Service Delivery
8 14 (4.53%) Service Management
9 12 (3.88%) Data Migration
9 12 (3.88%) Vulnerability Remediation
10 11 (3.56%) Collaborative Working
10 11 (3.56%) Time Management
11 9 (2.91%) Root Cause Analysis
11 9 (2.91%) User Experience
12 8 (2.59%) Customer Engagement
12 8 (2.59%) Mentoring
12 8 (2.59%) Presales
12 8 (2.59%) Virtual Environments
Programming Languages
1 12 (3.88%) PowerShell
2 6 (1.94%) SQL
3 3 (0.97%) VB
Qualifications
1 33 (10.68%) Degree
2 15 (4.85%) Microsoft Certification
3 7 (2.27%) HNC
3 7 (2.27%) HND
4 5 (1.62%) Azure Certification
5 4 (1.29%) Computer Science Degree
6 3 (0.97%) DBS Check
6 3 (0.97%) ITIL Foundation Certificate
7 1 (0.32%) BPSS Clearance
7 1 (0.32%) HP APS
7 1 (0.32%) Security Cleared
Quality Assurance & Compliance
1 10 (3.24%) GDPR
2 6 (1.94%) Cyber Essentials
2 6 (1.94%) ISO/IEC 27001
3 4 (1.29%) ISO 9001
4 1 (0.32%) Cyber Essentials PLUS
4 1 (0.32%) ISO/IEC 15288
4 1 (0.32%) PCI DSS
4 1 (0.32%) QA
System Software
1 82 (26.54%) Active Directory
2 27 (8.74%) Hyper-V
3 15 (4.85%) VMware Infrastructure
4 6 (1.94%) Firmware
5 4 (1.29%) Virtual Desktop
6 1 (0.32%) Terminal Server
Systems Management
1 43 (13.92%) Microsoft Intune
2 4 (1.29%) Failover Clustering
3 1 (0.32%) Nessus
Vendors
1 142 (45.95%) Microsoft
2 18 (5.83%) VMware
3 9 (2.91%) Cisco
4 8 (2.59%) Apple
4 8 (2.59%) Meraki
5 7 (2.27%) Ubiquiti
6 5 (1.62%) Google
7 2 (0.65%) Sage
7 2 (0.65%) Samsung
7 2 (0.65%) Sophos
8 1 (0.32%) Citrix
8 1 (0.32%) ConnectWise
8 1 (0.32%) HP
8 1 (0.32%) Tenable
8 1 (0.32%) Veeam