Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 1 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Jul 2026
Same period 2025 Same period 2024
Rank 29 71 57
Rank change year-on-year +42 -14 +16
Permanent jobs requiring a Support Engineer 280 129 231
As % of all permanent jobs in the East of England 4.30% 3.98% 3.45%
As % of the Job Titles category 4.59% 4.25% 3.67%
Number of salaries quoted 253 122 220
10th Percentile £27,000 £26,250 £24,216
25th Percentile £30,000 £31,250 £26,188
Median annual salary (50th Percentile) £35,000 £37,500 £32,250
Median % change year-on-year -6.67% +16.28% +0.78%
75th Percentile £43,750 £46,250 £38,750
90th Percentile £60,000 £48,750 £47,500
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -3.70%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,104 3,037 6,288
% of permanent jobs with a recognized job title 93.84% 93.68% 94.01%
Number of salaries quoted 4,190 1,658 4,782
10th Percentile £30,000 £27,500 £26,000
25th Percentile £35,000 £32,750 £31,833
Median annual salary (50th Percentile) £50,000 £48,500 £47,500
Median % change year-on-year +3.09% +2.11% -13.64%
75th Percentile £67,500 £65,000 £63,750
90th Percentile £85,000 £73,750 £76,250
England median annual salary £57,500 £57,500 £52,500
% change year-on-year - +9.52% -12.50%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 1 July 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 1 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +15 82 £33,000 -15.38% 4
Hertfordshire +17 72 £40,000 -4.76% 10
Essex +6 59 £33,750 -25.00% 7
Suffolk +41 39 £35,000 -6.67% 2
Norfolk -6 25 £35,000 +7.58% 3
Bedfordshire -6 9 £30,000 -14.29% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 1 July 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 108 (38.57%) Microsoft 365
2 107 (38.21%) Microsoft
3 89 (31.79%) Windows
4 69 (24.64%) Active Directory
5 58 (20.71%) Windows Server
6 56 (20.00%) Problem-Solving
7 44 (15.71%) Customer Service
8 43 (15.36%) Azure
9 41 (14.64%) Entra ID
10 40 (14.29%) SharePoint
11 32 (11.43%) Firewall
11 32 (11.43%) Microsoft Exchange
12 31 (11.07%) Windows 10
13 29 (10.36%) Hyper-V
14 25 (8.93%) Cybersecurity
14 25 (8.93%) VPN
15 23 (8.21%) Infrastructure Engineering
15 23 (8.21%) Microsoft Intune
15 23 (8.21%) Service Delivery
16 20 (7.14%) DNS
17 19 (6.79%) Remote Monitoring and Management
18 18 (6.43%) VMware
19 15 (5.36%) DHCP
19 15 (5.36%) Microsoft Certification
19 15 (5.36%) VMware Infrastructure
19 15 (5.36%) Wi-Fi
19 15 (5.36%) Windows Server 2019
20 13 (4.64%) Mentoring
20 13 (4.64%) PowerShell
20 13 (4.64%) Virtual Environments

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 40 (14.29%) SharePoint
2 32 (11.43%) Microsoft Exchange
3 4 (1.43%) Exchange Server 2007
3 4 (1.43%) Exchange Server 2010
3 4 (1.43%) Exchange Server 2013
3 4 (1.43%) IIS
Applications
1 7 (2.50%) Microsoft Office
2 4 (1.43%) Microsoft Excel
3 1 (0.36%) Microsoft PowerPoint
Business Applications
1 5 (1.79%) Dynamics NAV
2 1 (0.36%) Sage X3
Cloud Services
1 108 (38.57%) Microsoft 365
2 43 (15.36%) Azure
3 41 (14.64%) Entra ID
4 10 (3.57%) OneDrive
5 6 (2.14%) AWS
5 6 (2.14%) Google Workspace
6 4 (1.43%) Nutanix
7 3 (1.07%) Cloudflare
7 3 (1.07%) Dynamics 365
7 3 (1.07%) Power Platform
8 2 (0.71%) Amazon CloudWatch
8 2 (0.71%) Amazon S3
8 2 (0.71%) Amazon SQS
8 2 (0.71%) AWS Lambda
8 2 (0.71%) Serverless
8 2 (0.71%) Virtual Private Cloud
9 1 (0.36%) SaaS
Communications & Networking
1 32 (11.43%) Firewall
2 25 (8.93%) VPN
3 20 (7.14%) DNS
4 15 (5.36%) DHCP
4 15 (5.36%) Wi-Fi
5 12 (4.29%) VoIP
6 11 (3.93%) Wireless
7 10 (3.57%) LAN
8 8 (2.86%) WAN
9 7 (2.50%) TCP/IP
10 5 (1.79%) VLAN
11 2 (0.71%) L2TP
11 2 (0.71%) Network Security
11 2 (0.71%) OpenVPN
11 2 (0.71%) WLAN
12 1 (0.36%) Broadband
12 1 (0.36%) Internet
12 1 (0.36%) Remote Desktop
Database & Business Intelligence
1 3 (1.07%) SQL Server
2 2 (0.71%) Amazon RDS
2 2 (0.71%) PostgreSQL
3 1 (0.36%) Crystal Reports
General
1 80 (28.57%) Social Skills
2 23 (8.21%) Telecoms
3 13 (4.64%) Electronics
3 13 (4.64%) Retail
4 11 (3.93%) Analytical Skills
4 11 (3.93%) Legal
5 10 (3.57%) Finance
6 9 (3.21%) Manufacturing
7 8 (2.86%) Public Sector
8 6 (2.14%) Marketing
9 2 (0.71%) Local Government
9 2 (0.71%) Multimedia
10 1 (0.36%) Law
Libraries, Frameworks & Software Standards
1 3 (1.07%) .NET
2 2 (0.71%) JSON
2 2 (0.71%) Web Services
3 1 (0.36%) EDI
Miscellaneous
1 45 (16.07%) Driving Licence
2 14 (5.00%) Self-Motivation
3 11 (3.93%) Onboarding
4 7 (2.50%) CCTV
5 5 (1.79%) iPhone
5 5 (1.79%) Robotics
6 4 (1.43%) Clustering
6 4 (1.43%) Data Centre
6 4 (1.43%) NHS
7 3 (1.07%) Acoustics
7 3 (1.07%) Embedded Systems
8 2 (0.71%) Hybrid Cloud
8 2 (0.71%) Low-Code
8 2 (0.71%) Product Ownership
9 1 (0.36%) FMCG
Operating Systems
1 89 (31.79%) Windows
2 58 (20.71%) Windows Server
3 31 (11.07%) Windows 10
4 15 (5.36%) Windows Server 2019
5 11 (3.93%) Android
6 10 (3.57%) Linux
6 10 (3.57%) Windows Server 2016
7 9 (3.21%) Apple iOS
8 5 (1.79%) Mac OS
8 5 (1.79%) Windows 7
9 4 (1.43%) Windows 8
9 4 (1.43%) Windows Server 2012
Processes & Methodologies
1 56 (20.00%) Problem-Solving
2 44 (15.71%) Customer Service
3 25 (8.93%) Cybersecurity
4 23 (8.21%) Infrastructure Engineering
4 23 (8.21%) Service Delivery
5 19 (6.79%) Remote Monitoring and Management
6 13 (4.64%) Mentoring
6 13 (4.64%) Virtual Environments
7 11 (3.93%) Continuous Improvement
8 10 (3.57%) AI
8 10 (3.57%) Collaborative Working
9 9 (3.21%) Server Management
9 9 (3.21%) Time Management
10 8 (2.86%) Cloud Security
10 8 (2.86%) Customer Engagement
10 8 (2.86%) Incident Management
10 8 (2.86%) Migration
10 8 (2.86%) Presales
10 8 (2.86%) User Experience
11 7 (2.50%) Validation
Programming Languages
1 13 (4.64%) PowerShell
2 8 (2.86%) SQL
3 5 (1.79%) VB
4 4 (1.43%) Python
5 3 (1.07%) C#
5 3 (1.07%) C++
6 2 (0.71%) Bash
6 2 (0.71%) JavaScript
Qualifications
1 15 (5.36%) Microsoft Certification
2 12 (4.29%) Degree
3 8 (2.86%) Security Cleared
4 5 (1.79%) DBS Check
4 5 (1.79%) SC Cleared
5 4 (1.43%) Master's Degree
5 4 (1.43%) PhD
6 2 (0.71%) HP APS
Quality Assurance & Compliance
1 10 (3.57%) SLA
2 8 (2.86%) ISO 9001
3 2 (0.71%) QA
System Software
1 69 (24.64%) Active Directory
2 29 (10.36%) Hyper-V
3 15 (5.36%) VMware Infrastructure
4 12 (4.29%) Virtual Desktop
5 2 (0.71%) Docker
6 1 (0.36%) Terminal Server
Systems Management
1 23 (8.21%) Microsoft Intune
2 4 (1.43%) Failover Clustering
3 2 (0.71%) Terraform
Vendors
1 107 (38.21%) Microsoft
2 18 (6.43%) VMware
3 8 (2.86%) Cisco
3 8 (2.86%) Meraki
4 7 (2.50%) Apple
5 6 (2.14%) Google
6 4 (1.43%) Samsung
7 3 (1.07%) Sophos
8 2 (0.71%) ConnectWise
8 2 (0.71%) Fortinet
8 2 (0.71%) Fujitsu
8 2 (0.71%) HP
8 2 (0.71%) Sage
8 2 (0.71%) Veeam
8 2 (0.71%) Virgin Media