Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 20 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 May 2026
Same period 2025 Same period 2024
Rank 28 90 59
Rank change year-on-year +62 -31 +24
Permanent jobs requiring a Support Engineer 281 92 218
As % of all permanent jobs in the East of England 4.47% 3.11% 3.53%
As % of the Job Titles category 4.81% 3.32% 3.76%
Number of salaries quoted 240 86 213
10th Percentile £26,500 £21,250 £24,000
25th Percentile £30,000 £27,500 £26,000
Median annual salary (50th Percentile) £35,000 £35,000 £31,000
Median % change year-on-year - +12.90% -2.92%
75th Percentile £42,813 £43,750 £38,000
90th Percentile £68,750 £47,500 £43,750
England median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -2.99%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,845 2,772 5,800
% of permanent jobs with a recognized job title 93.00% 93.84% 93.93%
Number of salaries quoted 3,835 1,509 4,431
10th Percentile £30,000 £27,000 £25,809
25th Percentile £35,250 £34,500 £31,250
Median annual salary (50th Percentile) £50,000 £50,967 £47,500
Median % change year-on-year -1.90% +7.30% -13.64%
75th Percentile £68,750 £66,100 £63,284
90th Percentile £85,000 £75,000 £75,000
England median annual salary £55,000 £57,500 £53,500
% change year-on-year -4.35% +7.48% -12.01%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 20 May 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 20 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +27 92 £33,000 -15.38% 11
Hertfordshire +32 81 £36,750 -10.91% 9
Essex -3 47 £32,500 +18.18% 11
Suffolk +47 42 £35,000 -6.67% 3
Norfolk -10 16 £32,500 -0.10% 8
Bedfordshire +12 8 £30,000 -7.69% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 20 May 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 88 (31.32%) Microsoft
2 82 (29.18%) Microsoft 365
3 64 (22.78%) Windows
4 59 (21.00%) Active Directory
5 52 (18.51%) Problem-Solving
6 40 (14.23%) Entra ID
7 39 (13.88%) Windows Server
8 33 (11.74%) Azure
9 30 (10.68%) SharePoint
10 29 (10.32%) Firewall
11 25 (8.90%) Customer Service
12 24 (8.54%) VPN
13 23 (8.19%) Cybersecurity
13 23 (8.19%) Windows 10
14 21 (7.47%) Microsoft Exchange
15 20 (7.12%) Infrastructure Engineering
16 18 (6.41%) Hyper-V
16 18 (6.41%) Microsoft Intune
17 17 (6.05%) SLA
18 16 (5.69%) Microsoft Certification
19 15 (5.34%) Wi-Fi
20 14 (4.98%) Degree
20 14 (4.98%) DNS
20 14 (4.98%) Remote Monitoring and Management
20 14 (4.98%) Windows Server 2019
21 13 (4.63%) Apple iOS
21 13 (4.63%) Security Cleared
21 13 (4.63%) Virtual Desktop
21 13 (4.63%) Virtual Environments
21 13 (4.63%) VMware

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 30 (10.68%) SharePoint
2 21 (7.47%) Microsoft Exchange
3 4 (1.42%) Confluence
3 4 (1.42%) IIS
4 3 (1.07%) Exchange Server 2007
4 3 (1.07%) Exchange Server 2010
4 3 (1.07%) Exchange Server 2013
Applications
1 7 (2.49%) Microsoft Office
2 4 (1.42%) Microsoft Excel
3 1 (0.36%) Microsoft PowerPoint
Business Applications
1 5 (1.78%) Dynamics NAV
Cloud Services
1 82 (29.18%) Microsoft 365
2 40 (14.23%) Entra ID
3 33 (11.74%) Azure
4 11 (3.91%) OneDrive
5 5 (1.78%) AWS
5 5 (1.78%) Google Workspace
6 4 (1.42%) Nutanix
7 2 (0.71%) Amazon CloudWatch
7 2 (0.71%) Amazon S3
7 2 (0.71%) Amazon SQS
7 2 (0.71%) AWS Lambda
7 2 (0.71%) Dynamics 365
7 2 (0.71%) Power Platform
7 2 (0.71%) Serverless
7 2 (0.71%) Virtual Private Cloud
8 1 (0.36%) Cloudflare
8 1 (0.36%) SaaS
Communications & Networking
1 29 (10.32%) Firewall
2 24 (8.54%) VPN
3 15 (5.34%) Wi-Fi
4 14 (4.98%) DNS
5 12 (4.27%) VoIP
5 12 (4.27%) Wireless
6 11 (3.91%) DHCP
7 9 (3.20%) LAN
8 8 (2.85%) WAN
9 5 (1.78%) VLAN
10 4 (1.42%) Remote Desktop
11 3 (1.07%) TCP/IP
12 2 (0.71%) Network Security
12 2 (0.71%) WLAN
13 1 (0.36%) Broadband
13 1 (0.36%) Cisco Wireless
13 1 (0.36%) L2TP
13 1 (0.36%) NetScaler
13 1 (0.36%) OpenVPN
13 1 (0.36%) SD-WAN
Database & Business Intelligence
1 6 (2.14%) SQL Server
2 2 (0.71%) PostgreSQL
3 1 (0.36%) Amazon RDS
Development Applications
1 4 (1.42%) JIRA
General
1 57 (20.28%) Social Skills
2 22 (7.83%) Telecoms
3 15 (5.34%) Electronics
4 12 (4.27%) Retail
5 10 (3.56%) Manufacturing
5 10 (3.56%) Marketing
6 9 (3.20%) Analytical Skills
6 9 (3.20%) Finance
6 9 (3.20%) Legal
7 4 (1.42%) Law
7 4 (1.42%) Public Sector
8 2 (0.71%) Multimedia
9 1 (0.36%) Advertising
Libraries, Frameworks & Software Standards
1 9 (3.20%) CSS
2 4 (1.42%) .NET
3 2 (0.71%) JSON
4 1 (0.36%) Web Services
Miscellaneous
1 33 (11.74%) Driving Licence
2 14 (4.98%) Self-Motivation
3 7 (2.49%) CCTV
4 6 (2.14%) Robotics
5 5 (1.78%) Onboarding
6 4 (1.42%) Data Centre
6 4 (1.42%) Embedded Systems
6 4 (1.42%) NHS
7 3 (1.07%) Replication
8 2 (0.71%) Low-Code
8 2 (0.71%) Product Ownership
9 1 (0.36%) Clustering
9 1 (0.36%) Solar Panel
Operating Systems
1 64 (22.78%) Windows
2 39 (13.88%) Windows Server
3 23 (8.19%) Windows 10
4 14 (4.98%) Windows Server 2019
5 13 (4.63%) Apple iOS
6 10 (3.56%) Android
7 9 (3.20%) Windows Server 2016
8 6 (2.14%) Linux
9 4 (1.42%) Mac OS
10 3 (1.07%) Windows 7
10 3 (1.07%) Windows 8
11 2 (0.71%) Windows Server 2012
Processes & Methodologies
1 52 (18.51%) Problem-Solving
2 25 (8.90%) Customer Service
3 23 (8.19%) Cybersecurity
4 20 (7.12%) Infrastructure Engineering
5 14 (4.98%) Remote Monitoring and Management
6 13 (4.63%) Virtual Environments
7 12 (4.27%) Continuous Improvement
8 9 (3.20%) Mentoring
8 9 (3.20%) Server Management
8 9 (3.20%) Service Delivery
8 9 (3.20%) Time Management
9 8 (2.85%) Incident Management
10 7 (2.49%) Asset Management
10 7 (2.49%) User Experience
11 6 (2.14%) ERP
11 6 (2.14%) Inventory Management
11 6 (2.14%) Mobile Device Management
11 6 (2.14%) Service Management
12 5 (1.78%) AI
12 5 (1.78%) Business Continuity
Programming Languages
1 11 (3.91%) PowerShell
2 5 (1.78%) SQL
2 5 (1.78%) VB
3 4 (1.42%) C#
3 4 (1.42%) C++
3 4 (1.42%) Python
4 2 (0.71%) Bash
4 2 (0.71%) JavaScript
Qualifications
1 16 (5.69%) Microsoft Certification
2 14 (4.98%) Degree
3 13 (4.63%) Security Cleared
4 10 (3.56%) SC Cleared
5 5 (1.78%) DBS Check
6 4 (1.42%) Computer Science Degree
6 4 (1.42%) Master's Degree
6 4 (1.42%) PhD
7 2 (0.71%) HP APS
8 1 (0.36%) A+ Certification
Quality Assurance & Compliance
1 17 (6.05%) SLA
2 8 (2.85%) ISO 9001
3 1 (0.36%) QA
System Software
1 59 (21.00%) Active Directory
2 18 (6.41%) Hyper-V
3 13 (4.63%) Virtual Desktop
3 13 (4.63%) VMware Infrastructure
4 2 (0.71%) Docker
Systems Management
1 18 (6.41%) Microsoft Intune
2 4 (1.42%) Jamf Pro
3 2 (0.71%) Terraform
4 1 (0.36%) Failover Clustering
Vendors
1 88 (31.32%) Microsoft
2 13 (4.63%) VMware
3 12 (4.27%) Apple
4 8 (2.85%) Samsung
5 5 (1.78%) Google
6 3 (1.07%) Fortinet
6 3 (1.07%) HP
6 3 (1.07%) Sophos
7 2 (0.71%) Fujitsu
7 2 (0.71%) Virgin Media
8 1 (0.36%) Aruba
8 1 (0.36%) CheckPoint
8 1 (0.36%) Cisco
8 1 (0.36%) ConnectWise
8 1 (0.36%) F5
8 1 (0.36%) Meraki
8 1 (0.36%) Palo Alto
8 1 (0.36%) Progress
8 1 (0.36%) Veeam