Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 2 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Mar 2026
Same period 2025 Same period 2024
Rank 37 89 63
Rank change year-on-year +52 -26 +17
Permanent jobs requiring a Support Engineer 233 83 166
As % of all permanent jobs in the East of England 4.76% 2.68% 3.42%
As % of the Job Titles category 5.31% 3.04% 3.61%
Number of salaries quoted 173 74 165
10th Percentile £26,000 - £24,000
25th Percentile £29,000 £21,250 £26,000
Median annual salary (50th Percentile) £35,000 £30,000 £31,000
Median % change year-on-year +16.67% -3.23% -4.62%
75th Percentile £50,000 £36,125 £37,500
90th Percentile £75,000 £43,750 £40,000
England median annual salary £35,000 £35,000 £33,000
% change year-on-year - +6.06% -1.49%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 4,390 2,731 4,595
% of permanent jobs with a recognized job title 89.72% 88.30% 94.55%
Number of salaries quoted 2,703 1,344 3,581
10th Percentile £28,000 £27,500 £26,000
25th Percentile £36,250 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -9.09%
75th Percentile £65,000 £66,295 £65,000
90th Percentile £80,000 £78,500 £78,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.97%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 2 March 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 2 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +41 83 £33,500 -8.22% 10
Cambridgeshire +45 76 £61,250 +104.17% 8
Essex -13 27 £27,500 +22.22% 9
Bedfordshire +39 21 £34,500 +6.15% 1
Suffolk +12 17 £40,000 +11.89% 2
Norfolk +4 9 £30,000 - 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 2 March 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 59 (25.32%) Microsoft
2 57 (24.46%) Problem-Solving
3 56 (24.03%) Windows
4 50 (21.46%) Microsoft 365
5 49 (21.03%) Active Directory
6 36 (15.45%) Windows Server
7 35 (15.02%) Entra ID
8 31 (13.30%) Azure
9 30 (12.88%) SLA
10 26 (11.16%) Firewall
11 25 (10.73%) Apple iOS
12 24 (10.30%) Security Cleared
13 22 (9.44%) Apple
13 22 (9.44%) SC Cleared
14 20 (8.58%) Android
15 19 (8.15%) Service Management
16 18 (7.73%) Cybersecurity
16 18 (7.73%) Microsoft Intune
16 18 (7.73%) PowerShell
17 17 (7.30%) Infrastructure Engineering
17 17 (7.30%) Service Delivery
18 16 (6.87%) Configuration Management
18 16 (6.87%) CSS
18 16 (6.87%) Jamf Pro
18 16 (6.87%) Mentoring
18 16 (6.87%) Mobile Device Management
19 15 (6.44%) Virtual Desktop
19 15 (6.44%) Windows Server 2019
20 14 (6.01%) VPN
20 14 (6.01%) Windows 10

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (4.72%) Microsoft Exchange
1 11 (4.72%) SharePoint
2 4 (1.72%) Confluence
3 3 (1.29%) IIS
Applications
1 9 (3.86%) Microsoft Office
2 6 (2.58%) Microsoft Excel
3 5 (2.15%) Microsoft PowerPoint
Business Applications
1 5 (2.15%) Dynamics NAV
2 2 (0.86%) NetSuite
Cloud Services
1 50 (21.46%) Microsoft 365
2 35 (15.02%) Entra ID
3 31 (13.30%) Azure
4 9 (3.86%) OneDrive
5 5 (2.15%) Google Workspace
5 5 (2.15%) Power Platform
6 3 (1.29%) AWS
7 2 (0.86%) Amazon CloudWatch
7 2 (0.86%) Amazon S3
7 2 (0.86%) Amazon SQS
7 2 (0.86%) AWS Lambda
7 2 (0.86%) Serverless
7 2 (0.86%) Virtual Private Cloud
Communications & Networking
1 26 (11.16%) Firewall
2 14 (6.01%) VPN
3 11 (4.72%) TCP/IP
3 11 (4.72%) Wi-Fi
4 7 (3.00%) DHCP
4 7 (3.00%) DNS
5 6 (2.58%) LAN
5 6 (2.58%) VLAN
5 6 (2.58%) Wireless
6 5 (2.15%) Remote Desktop
7 2 (0.86%) Network Security
7 2 (0.86%) WAN
8 1 (0.43%) Cisco Wireless
8 1 (0.43%) IMAP
8 1 (0.43%) NetScaler
8 1 (0.43%) POP3
8 1 (0.43%) SD-WAN
8 1 (0.43%) SMTP
8 1 (0.43%) VoIP
Database & Business Intelligence
1 5 (2.15%) PostgreSQL
1 5 (2.15%) Power BI
2 4 (1.72%) Amazon RDS
2 4 (1.72%) SQL Server
Development Applications
1 4 (1.72%) JIRA
General
1 52 (22.32%) Social Skills
2 20 (8.58%) Marketing
3 16 (6.87%) Law
4 12 (5.15%) Analytical Skills
5 11 (4.72%) Electronics
6 9 (3.86%) Retail
7 8 (3.43%) Finance
8 7 (3.00%) Manufacturing
9 6 (2.58%) Telecoms
10 4 (1.72%) Italian Language
10 4 (1.72%) Pharmaceutical
11 3 (1.29%) Organisational Skills
12 2 (0.86%) Multimedia
12 2 (0.86%) Public Sector
13 1 (0.43%) Advertising
Libraries, Frameworks & Software Standards
1 16 (6.87%) CSS
2 7 (3.00%) .NET
3 2 (0.86%) JSON
Miscellaneous
1 19 (8.15%) Self-Motivation
2 15 (6.44%) Driving Licence
3 11 (4.72%) CCTV
4 9 (3.86%) Robotics
5 7 (3.00%) Embedded Systems
6 6 (2.58%) Onboarding
7 4 (1.72%) Data Centre
7 4 (1.72%) Home Automation
7 4 (1.72%) Solar Panel
8 3 (1.29%) Replication
9 2 (0.86%) Low-Code
9 2 (0.86%) NHS
9 2 (0.86%) Product Ownership
10 1 (0.43%) Enterprise Software
Operating Systems
1 56 (24.03%) Windows
2 36 (15.45%) Windows Server
3 25 (10.73%) Apple iOS
4 20 (8.58%) Android
5 15 (6.44%) Windows Server 2019
6 14 (6.01%) Windows 10
7 10 (4.29%) Windows Server 2016
8 4 (1.72%) Linux
9 3 (1.29%) Debian
10 1 (0.43%) Mac OS
Processes & Methodologies
1 57 (24.46%) Problem-Solving
2 19 (8.15%) Service Management
3 18 (7.73%) Cybersecurity
4 17 (7.30%) Infrastructure Engineering
4 17 (7.30%) Service Delivery
5 16 (6.87%) Configuration Management
5 16 (6.87%) Mentoring
5 16 (6.87%) Mobile Device Management
6 13 (5.58%) Customer Service
7 12 (5.15%) Continuous Improvement
8 10 (4.29%) Collaborative Working
8 10 (4.29%) Root Cause Analysis
9 9 (3.86%) ERP
9 9 (3.86%) ITIL
10 7 (3.00%) Collaborative Engineering
10 7 (3.00%) DevOps
10 7 (3.00%) Mathematics
10 7 (3.00%) Physics
10 7 (3.00%) Presales
11 6 (2.58%) Zero Trust
Programming Languages
1 18 (7.73%) PowerShell
2 7 (3.00%) C#
2 7 (3.00%) C++
3 5 (2.15%) Python
3 5 (2.15%) SQL
3 5 (2.15%) VB
4 3 (1.29%) Bash
5 2 (0.86%) JavaScript
Qualifications
1 24 (10.30%) Security Cleared
2 22 (9.44%) SC Cleared
3 12 (5.15%) Microsoft Certification
4 8 (3.43%) Degree
5 6 (2.58%) DBS Check
6 4 (1.72%) Computer Science Degree
6 4 (1.72%) HNC
6 4 (1.72%) NVQ Level 4
7 3 (1.29%) Master's Degree
7 3 (1.29%) PhD
8 2 (0.86%) A+ Certification
9 1 (0.43%) CCNA
9 1 (0.43%) Cisco Certification
9 1 (0.43%) MCSE
Quality Assurance & Compliance
1 30 (12.88%) SLA
2 1 (0.43%) ISO 9001
System Software
1 49 (21.03%) Active Directory
2 15 (6.44%) Virtual Desktop
3 6 (2.58%) Hyper-V
4 5 (2.15%) VMware Infrastructure
5 2 (0.86%) Docker
Systems Management
1 18 (7.73%) Microsoft Intune
2 16 (6.87%) Jamf Pro
3 2 (0.86%) SCCM
3 2 (0.86%) Terraform
Vendors
1 59 (25.32%) Microsoft
2 22 (9.44%) Apple
3 11 (4.72%) Samsung
4 5 (2.15%) Google
4 5 (2.15%) VMware
5 3 (1.29%) Fortinet
6 2 (0.86%) Fujitsu
6 2 (0.86%) Salesforce
6 2 (0.86%) Virgin Media
7 1 (0.43%) Aruba
7 1 (0.43%) CheckPoint
7 1 (0.43%) Cisco
7 1 (0.43%) F5
7 1 (0.43%) HP
7 1 (0.43%) Meraki
7 1 (0.43%) Palo Alto
7 1 (0.43%) Progress
7 1 (0.43%) Sophos