Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 7 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
7 Oct 2026
Same period 2025 Same period 2024
Rank 34 48 79
Rank change year-on-year +14 +31 -16
Permanent jobs requiring a Support Engineer 301 158 103
As % of all permanent jobs in the East of England 3.62% 4.74% 2.35%
As % of the Job Titles category 3.92% 5.13% 2.48%
Number of salaries quoted 278 144 89
10th Percentile £27,500 £30,225 £25,600
25th Percentile £31,250 £32,500 £28,000
Median annual salary (50th Percentile) £35,000 £39,000 £33,500
Median % change year-on-year -10.26% +16.42% -2.90%
75th Percentile £39,500 £46,250 £40,250
90th Percentile £44,300 £48,750 £50,000
England median annual salary £36,000 £37,500 £35,000
% change year-on-year -4.00% +7.14% -

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 7,688 3,081 4,151
% of permanent jobs with a recognized job title 92.45% 92.36% 94.86%
Number of salaries quoted 5,478 1,719 2,214
10th Percentile £30,000 £27,000 £28,000
25th Percentile £36,250 £31,250 £35,500
Median annual salary (50th Percentile) £51,359 £45,000 £50,000
Median % change year-on-year +14.13% -10.00% -4.76%
75th Percentile £68,750 £60,000 £66,250
90th Percentile £85,000 £75,000 £81,925
England median annual salary £59,500 £55,000 £55,000
% change year-on-year +8.18% - -8.33%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 7 October 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 7 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +4 92 £37,500 -11.76% 17
Essex +8 77 £35,000 -22.22% 10
Cambridgeshire -27 39 £32,500 -7.14% 11
Suffolk +42 38 £34,875 -38.82% 5
Bedfordshire -5 35 £31,250 -10.71% 6
Norfolk -8 25 £42,500 +30.64% 5
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 7 October 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 144 (47.84%) Microsoft 365
2 141 (46.84%) Microsoft
3 122 (40.53%) Windows
4 81 (26.91%) Active Directory
5 80 (26.58%) Problem-Solving
6 77 (25.58%) Azure
7 73 (24.25%) Customer Service
8 57 (18.94%) Entra ID
8 57 (18.94%) SharePoint
9 55 (18.27%) Windows Server
10 42 (13.95%) Microsoft Intune
11 38 (12.62%) Microsoft Exchange
12 36 (11.96%) DNS
13 34 (11.30%) Firewall
14 33 (10.96%) Degree
15 31 (10.30%) DHCP
16 29 (9.63%) OneDrive
17 28 (9.30%) VPN
18 27 (8.97%) Hyper-V
18 27 (8.97%) Windows 10
19 26 (8.64%) TCP/IP
20 24 (7.97%) Cybersecurity
21 22 (7.31%) Continuous Improvement
22 21 (6.98%) Infrastructure Engineering
23 19 (6.31%) Wireless
24 18 (5.98%) Remote Monitoring and Management
25 17 (5.65%) Service Delivery
25 17 (5.65%) VMware
26 16 (5.32%) Cloud Security
26 16 (5.32%) Migration

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 57 (18.94%) SharePoint
2 38 (12.62%) Microsoft Exchange
3 7 (2.33%) IIS
4 4 (1.33%) Exchange Server 2007
4 4 (1.33%) Exchange Server 2010
4 4 (1.33%) Exchange Server 2013
Applications
1 13 (4.32%) Microsoft Office
2 6 (1.99%) Microsoft Excel
3 1 (0.33%) Microsoft PowerPoint
Business Applications
1 1 (0.33%) Sage X3
Cloud Services
1 144 (47.84%) Microsoft 365
2 77 (25.58%) Azure
3 57 (18.94%) Entra ID
4 29 (9.63%) OneDrive
5 11 (3.65%) Dynamics 365
5 11 (3.65%) Power Platform
6 5 (1.66%) Google Workspace
7 4 (1.33%) AWS
7 4 (1.33%) Nutanix
8 3 (1.00%) Cloudflare
8 3 (1.00%) Power Automate
9 1 (0.33%) SaaS
Communications & Networking
1 36 (11.96%) DNS
2 34 (11.30%) Firewall
3 31 (10.30%) DHCP
4 28 (9.30%) VPN
5 26 (8.64%) TCP/IP
6 19 (6.31%) Wireless
7 15 (4.98%) Wi-Fi
8 13 (4.32%) VoIP
9 8 (2.66%) PBX
10 5 (1.66%) Remote Desktop
10 5 (1.66%) VLAN
11 4 (1.33%) LAN
11 4 (1.33%) WAN
12 2 (0.66%) Internet
12 2 (0.66%) Intranet
12 2 (0.66%) Network Security
13 1 (0.33%) Broadband
13 1 (0.33%) Cisco ISE
13 1 (0.33%) L2TP
13 1 (0.33%) OpenVPN
Database & Business Intelligence
1 2 (0.66%) SQL Server
2 1 (0.33%) Amazon RDS
2 1 (0.33%) Crystal Reports
General
1 115 (38.21%) Social Skills
2 25 (8.31%) Legal
3 17 (5.65%) Manufacturing
3 17 (5.65%) Telecoms
4 14 (4.65%) Retail
5 10 (3.32%) Electronics
6 9 (2.99%) Analytical Skills
7 8 (2.66%) Finance
8 7 (2.33%) Public Sector
9 6 (1.99%) Aerospace
10 4 (1.33%) Games
10 4 (1.33%) Organisational Skills
11 3 (1.00%) Automotive
11 3 (1.00%) Aviation
11 3 (1.00%) Presentation Skills
12 2 (0.66%) Local Government
12 2 (0.66%) Marketing
13 1 (0.33%) Law
13 1 (0.33%) Military
13 1 (0.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.33%) EDI
1 1 (0.33%) Web Services
Miscellaneous
1 54 (17.94%) Driving Licence
2 30 (9.97%) Onboarding
3 15 (4.98%) CCTV
4 10 (3.32%) Acoustics
5 9 (2.99%) Self-Motivation
6 8 (2.66%) Data Centre
7 5 (1.66%) iPhone
8 4 (1.33%) Clustering
8 4 (1.33%) Mobile App
8 4 (1.33%) Renewable Energy
9 2 (0.66%) Hybrid Cloud
10 1 (0.33%) CMDB
10 1 (0.33%) FMCG
10 1 (0.33%) IoT
10 1 (0.33%) Operational Technology
Operating Systems
1 122 (40.53%) Windows
2 55 (18.27%) Windows Server
3 27 (8.97%) Windows 10
4 10 (3.32%) Android
4 10 (3.32%) Linux
5 9 (2.99%) Apple iOS
5 9 (2.99%) Windows Server 2019
6 6 (1.99%) Mac OS
6 6 (1.99%) Windows Server 2016
7 5 (1.66%) Windows 7
8 4 (1.33%) Windows 8
8 4 (1.33%) Windows Server 2012
Processes & Methodologies
1 80 (26.58%) Problem-Solving
2 73 (24.25%) Customer Service
3 24 (7.97%) Cybersecurity
4 22 (7.31%) Continuous Improvement
5 21 (6.98%) Infrastructure Engineering
6 18 (5.98%) Remote Monitoring and Management
7 17 (5.65%) Service Delivery
8 16 (5.32%) Cloud Security
8 16 (5.32%) Migration
9 14 (4.65%) Service Management
10 12 (3.99%) Data Migration
10 12 (3.99%) Vulnerability Remediation
11 11 (3.65%) Collaborative Working
11 11 (3.65%) Time Management
12 9 (2.99%) Presales
12 9 (2.99%) Root Cause Analysis
12 9 (2.99%) User Experience
13 8 (2.66%) Customer Engagement
13 8 (2.66%) Mentoring
13 8 (2.66%) Virtual Environments
Programming Languages
1 12 (3.99%) PowerShell
2 6 (1.99%) SQL
3 3 (1.00%) VB
Qualifications
1 33 (10.96%) Degree
2 15 (4.98%) Microsoft Certification
3 7 (2.33%) HNC
3 7 (2.33%) HND
4 5 (1.66%) Azure Certification
5 4 (1.33%) Computer Science Degree
6 3 (1.00%) DBS Check
6 3 (1.00%) ITIL Foundation Certificate
7 1 (0.33%) BPSS Clearance
7 1 (0.33%) HP APS
Quality Assurance & Compliance
1 10 (3.32%) GDPR
2 6 (1.99%) Cyber Essentials
2 6 (1.99%) ISO/IEC 27001
3 3 (1.00%) ISO 9001
4 1 (0.33%) Cyber Essentials PLUS
4 1 (0.33%) ISO/IEC 15288
4 1 (0.33%) PCI DSS
4 1 (0.33%) QA
System Software
1 81 (26.91%) Active Directory
2 27 (8.97%) Hyper-V
3 14 (4.65%) VMware Infrastructure
4 6 (1.99%) Firmware
5 4 (1.33%) Virtual Desktop
6 1 (0.33%) Terminal Server
Systems Management
1 42 (13.95%) Microsoft Intune
2 4 (1.33%) Failover Clustering
3 1 (0.33%) Nessus
Vendors
1 141 (46.84%) Microsoft
2 17 (5.65%) VMware
3 9 (2.99%) Cisco
4 8 (2.66%) Apple
4 8 (2.66%) Meraki
5 7 (2.33%) Ubiquiti
6 5 (1.66%) Google
7 2 (0.66%) Sage
7 2 (0.66%) Sophos
8 1 (0.33%) Citrix
8 1 (0.33%) ConnectWise
8 1 (0.33%) HP
8 1 (0.33%) Samsung
8 1 (0.33%) Tenable
8 1 (0.33%) Veeam