Period
to 15 December 2018

The median annual salary for a Support Engineer was £31,500 in advertised job vacancies in the East of England during the 6 months to 15 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East of England
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 84 82 114
Rank change year-on-year -2 +32 -30
Permanent jobs requiring a Support Engineer 332 440 343
As % of all permanent IT jobs advertised in the East of England 3.38% 3.63% 2.64%
As % of the Job Titles category 3.48% 3.75% 2.72%
Number of salaries quoted 274 392 301
East of England median annual salary £31,500 £27,500 £30,000
Median salary % change year-on-year +14.55% -8.33% -
10th Percentile £21,500 £20,063 £21,000
90th Percentile £47,500 £46,988 £52,500
England median annual salary £32,500 £31,000 £32,500
% change year-on-year +4.84% -4.62% +4.84%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 9,530 11,724 12,607
% of permanent IT jobs with a recognized job title 97.07% 96.81% 96.87%
Number of salaries quoted 7,182 9,599 10,426
East of England median annual salary £45,500 £45,000 £45,000
Median salary % change year-on-year +1.11% - +2.27%
10th Percentile £25,750 £26,250 £26,000
90th Percentile £72,500 £68,750 £68,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +1.06%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 15 December 2018.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +7 176 £32,500 +18.18% 18
Cambridgeshire -14 72 £30,000 -7.69% 10
Essex +21 48 £30,000 +11.11% 7
Bedfordshire -30 19 £27,500 -5.17% 8
Suffolk -8 10 £26,500 +3.92% 1
Norfolk +13 7 £35,000 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 15 December 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 231 (69.58%) Windows
2 160 (48.19%) Microsoft
3 141 (42.47%) Active Directory
4 100 (30.12%) VMware
5 93 (28.01%) Microsoft Office
6 87 (26.20%) Windows 7
7 83 (25.00%) Office 365
8 81 (24.40%) Windows Server
9 74 (22.29%) Windows Server 2008
10 69 (20.78%) ITIL
11 67 (20.18%) Firewall
12 65 (19.58%) Windows 10
13 61 (18.37%) Citrix
14 56 (16.87%) PowerShell
15 53 (15.96%) Windows Server 2012
16 52 (15.66%) VMware Infrastructure
17 48 (14.46%) Problem-Solving
18 45 (13.55%) Cisco
19 43 (12.95%) MS Exchange
20 42 (12.65%) Linux
20 42 (12.65%) Infrastructure Engineering
21 39 (11.75%) SQL
22 38 (11.45%) Hyper-V
22 38 (11.45%) Microsoft Azure
23 37 (11.14%) TCP/IP
24 33 (9.94%) SLA
25 32 (9.64%) VPN
25 32 (9.64%) DNS
25 32 (9.64%) SQL Server
26 26 (7.83%) Amazon AWS

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (12.95%) MS Exchange
2 19 (5.72%) IIS
3 16 (4.82%) Exchange Server 2013
4 15 (4.52%) Apache
5 14 (4.22%) Exchange Server 2010
6 12 (3.61%) SharePoint
7 10 (3.01%) Skype for Business
8 6 (1.81%) Tomcat
9 5 (1.51%) JBoss
10 2 (0.60%) GlassFish
10 2 (0.60%) nginx
10 2 (0.60%) ThingWorx
11 1 (0.30%) ColdFusion
11 1 (0.30%) Exchange Server 2007
11 1 (0.30%) IBM Notes
11 1 (0.30%) WildFly
Applications
1 93 (28.01%) Microsoft Office
2 5 (1.51%) Microsoft Excel
3 4 (1.20%) Microsoft PowerPoint
3 4 (1.20%) MS Visio
3 4 (1.20%) Photoshop
4 3 (0.90%) Windchill
5 2 (0.60%) CATIA
5 2 (0.60%) EPLAN
5 2 (0.60%) SOLIDWORKS
Business Applications
1 1 (0.30%) Dynamics NAV
Cloud Services
1 83 (25.00%) Office 365
2 38 (11.45%) Microsoft Azure
3 26 (7.83%) Amazon AWS
4 11 (3.31%) SaaS
5 4 (1.20%) Azure Active Directory
5 4 (1.20%) Cloud Computing
6 3 (0.90%) G Suite
6 3 (0.90%) IaaS
7 2 (0.60%) PaaS
8 1 (0.30%) Google Cloud Platform
8 1 (0.30%) OneDrive
8 1 (0.30%) Yammer
Communications & Networking
1 67 (20.18%) Firewall
2 37 (11.14%) TCP/IP
3 32 (9.64%) DNS
3 32 (9.64%) VPN
4 26 (7.83%) DHCP
4 26 (7.83%) LAN
5 20 (6.02%) Network Security
6 18 (5.42%) SAN
6 18 (5.42%) WAN
7 17 (5.12%) VLAN
8 16 (4.82%) VoIP
9 15 (4.52%) Wireless
10 11 (3.31%) Remote Desktop
11 10 (3.01%) Skype
12 9 (2.71%) IP Telephony
13 7 (2.11%) Intranet
13 7 (2.11%) NAS
14 6 (1.81%) Wi-Fi
15 5 (1.51%) Kerberos
15 5 (1.51%) SMTP
Database & Business Intelligence
1 32 (9.64%) SQL Server
2 10 (3.01%) Relational Database
3 8 (2.41%) MySQL
3 8 (2.41%) SQL Server 2008
4 3 (0.90%) SQL Server 2005
4 3 (0.90%) SQL Server 2014
5 1 (0.30%) SQL Server 2012
Development Applications
1 4 (1.20%) LabVIEW
2 3 (0.90%) Rational DOORS
3 2 (0.60%) Git (software)
3 2 (0.60%) Jenkins
3 2 (0.60%) Redmine
4 1 (0.30%) Ant
4 1 (0.30%) Rational Rhapsody
General
1 23 (6.93%) Finance
2 13 (3.92%) Telecoms
3 11 (3.31%) Games
3 11 (3.31%) Marketing
3 11 (3.31%) Retail
4 10 (3.01%) Manufacturing
5 9 (2.71%) Electronics
6 7 (2.11%) Publishing
7 6 (1.81%) French Language
8 5 (1.51%) Back Office
9 2 (0.60%) Advertising
9 2 (0.60%) Automotive
9 2 (0.60%) Music Industry
10 1 (0.30%) Front Office
10 1 (0.30%) Legal
10 1 (0.30%) Multimedia
10 1 (0.30%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 12 (3.61%) Web Services
2 11 (3.31%) .NET
2 11 (3.31%) X-Windows
3 6 (1.81%) LDAP
4 5 (1.51%) ASP.NET
4 5 (1.51%) LAMP
5 3 (0.90%) Flash
6 2 (0.60%) CSS
6 2 (0.60%) HTML
6 2 (0.60%) WAP
7 1 (0.30%) JSON
7 1 (0.30%) Middleware
7 1 (0.30%) Regular Expression
7 1 (0.30%) REST
7 1 (0.30%) SAML
7 1 (0.30%) XML
7 1 (0.30%) XMPP
7 1 (0.30%) YAML
Miscellaneous
1 21 (6.33%) Analytical Skills
2 20 (6.02%) Driving Licence
3 13 (3.92%) Data Centre
3 13 (3.92%) Enterprise Software
3 13 (3.92%) Hybrid Cloud
4 12 (3.61%) Self-Motivation
5 10 (3.01%) Management Information System
6 9 (2.71%) iPhone
7 8 (2.41%) Smartphone
8 6 (1.81%) Clustering
8 6 (1.81%) EMC VNX
8 6 (1.81%) EPoS
8 6 (1.81%) NHS
8 6 (1.81%) Public Cloud
9 5 (1.51%) Analytical Mindset
10 4 (1.20%) Acoustics
10 4 (1.20%) BYOD
10 4 (1.20%) Optoelectronics
10 4 (1.20%) Smartcard
10 4 (1.20%) User Experience
Operating Systems
1 231 (69.58%) Windows
2 87 (26.20%) Windows 7
3 81 (24.40%) Windows Server
4 74 (22.29%) Windows Server 2008
5 65 (19.58%) Windows 10
6 53 (15.96%) Windows Server 2012
7 42 (12.65%) Linux
8 19 (5.72%) Windows 8
9 17 (5.12%) Mac OS X
10 12 (3.61%) Unix
11 11 (3.31%) Android
12 10 (3.01%) Apple iOS
13 6 (1.81%) Windows XP
14 5 (1.51%) Red Hat Enterprise Linux
15 4 (1.20%) Windows Server 2003
16 3 (0.90%) Mac OS
16 3 (0.90%) Ubuntu
17 2 (0.60%) CentOS
18 1 (0.30%) Windows 2000
Processes & Methodologies
1 69 (20.78%) ITIL
2 48 (14.46%) Problem-Solving
3 42 (12.65%) Infrastructure Engineering
4 26 (7.83%) Service Management
5 20 (6.02%) Mentoring
6 17 (5.12%) DevOps
7 16 (4.82%) Time Management
8 15 (4.52%) Disaster Recovery
9 14 (4.22%) Load Balancing
10 11 (3.31%) Incident Management
11 10 (3.01%) ITSM
11 10 (3.01%) Kalman Filter
12 9 (2.71%) Mathematics
13 8 (2.41%) Change Management
13 8 (2.41%) Continuous Improvement
13 8 (2.41%) Migration
13 8 (2.41%) Network Management
13 8 (2.41%) Physics
13 8 (2.41%) Web Filtering
14 7 (2.11%) Service Delivery
Programming Languages
1 56 (16.87%) PowerShell
2 39 (11.75%) SQL
3 23 (6.93%) Bash Shell
4 10 (3.01%) Python
5 9 (2.71%) Java
6 5 (1.51%) JavaScript
6 5 (1.51%) PHP
6 5 (1.51%) VBScript
7 4 (1.20%) MATLAB
8 3 (0.90%) C
8 3 (0.90%) Shell Script
8 3 (0.90%) T-SQL
9 2 (0.60%) Perl
9 2 (0.60%) Ruby
10 1 (0.30%) Korn
10 1 (0.30%) PL/SQL
Qualifications
1 21 (6.33%) Degree
2 20 (6.02%) CCNA
2 20 (6.02%) Cisco Certification
3 12 (3.61%) DBS Check
4 11 (3.31%) MCP
4 11 (3.31%) Microsoft Certification
5 7 (2.11%) Security Cleared
6 6 (1.81%) JNCIA
7 5 (1.51%) A+ Certification
7 5 (1.51%) CCNP
8 4 (1.20%) CCSA
8 4 (1.20%) Check Point Certification
8 4 (1.20%) MCSA
8 4 (1.20%) SC Cleared
9 3 (0.90%) Computer Science Degree
10 2 (0.60%) ITIL Foundation Certificate
10 2 (0.60%) MCTS
10 2 (0.60%) MOS
10 2 (0.60%) Network+ Certification
10 2 (0.60%) Numerate Degree
Quality Assurance & Compliance
1 33 (9.94%) SLA
2 6 (1.81%) Cyber Essentials
3 5 (1.51%) PCI DSS
4 4 (1.20%) ISO/IEC 27001
5 2 (0.60%) ISO 9001
5 2 (0.60%) ISO/IEC 20000
5 2 (0.60%) QA
System Software
1 141 (42.47%) Active Directory
2 52 (15.66%) VMware Infrastructure
3 38 (11.45%) Hyper-V
4 22 (6.63%) vSphere
5 18 (5.42%) Docker
5 18 (5.42%) XenApp
6 10 (3.01%) VMware ESXi
6 10 (3.01%) XenDesktop
7 6 (1.81%) XenServer
8 4 (1.20%) Firmware
8 4 (1.20%) Virtual Servers
9 2 (0.60%) BitLocker
9 2 (0.60%) DFS Replication
9 2 (0.60%) LXC
9 2 (0.60%) Virtual Machines
10 1 (0.30%) Microsoft App-V
10 1 (0.30%) Terminal Services
Systems Management
1 14 (4.22%) Ansible
1 14 (4.22%) Backup Exec
1 14 (4.22%) SCCM
2 7 (2.11%) Puppet
3 5 (1.51%) Nessus
3 5 (1.51%) Opscode Chef
4 3 (0.90%) vCenter Server
5 2 (0.60%) HAProxy
5 2 (0.60%) Kubernetes
5 2 (0.60%) McAfee ePO
5 2 (0.60%) Microsoft Intune
5 2 (0.60%) NetBackup
5 2 (0.60%) Single Sign-On
5 2 (0.60%) Terraform
5 2 (0.60%) WhatsUp Gold
5 2 (0.60%) yum
6 1 (0.30%) HP Data Protector
6 1 (0.30%) Oracle Identity Management
6 1 (0.30%) SCOM
6 1 (0.30%) WSUS
Vendors
1 160 (48.19%) Microsoft
2 100 (30.12%) VMware
3 61 (18.37%) Citrix
4 45 (13.55%) Cisco
5 25 (7.53%) HP
6 22 (6.63%) Veeam
7 17 (5.12%) WatchGuard
8 14 (4.22%) Apple
9 13 (3.92%) ServiceNow
10 9 (2.71%) EMC
10 9 (2.71%) Juniper
10 9 (2.71%) Mitel
10 9 (2.71%) Oracle
10 9 (2.71%) WorldPay
11 8 (2.41%) Avaya
11 8 (2.41%) NetApp
11 8 (2.41%) Remedy
11 8 (2.41%) SAP
12 7 (2.11%) Dell
12 7 (2.11%) ProCurve