The median annual salary for a Support Engineer was £28,000 in advertised job vacancies in the East of England during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England / East of England
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 91 64 93
Rank change year-on-year -27 +29  
Permanent jobs requiring a Support Engineer 205 264 239
As % of all permanent IT jobs advertised in the East of England 3.31% 3.86% 2.96%
As % of the Job Titles category 3.40% 4.01% 3.03%
Number of salaries quoted 168 224 212
Median salary £28,000 £30,000 £29,500
Median salary % change year-on-year -6.66% +1.69%  
90% offered a salary of more than £19,000 £22,000 £22,000
10% offered a salary of more than £44,300 £47,500 £44,890
UK excluding London median salary £29,750 £30,000 £28,500
% change year-on-year -0.83% +5.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 6029 6586 7877
As % of all permanent IT job vacancies advertised in the East of England 97.23% 96.22% 97.46%
Number of salaries quoted 4930 5599 6495
Median salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.75%  
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Engineer
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Engineer in the East of England over the 3 months to 27 June 2017.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -24 96 £27,250 +2.83% 13
Cambridgeshire -14 66 £32,500 -7.14% 11
Essex -9 23 £35,000 -5.40% 3
Suffolk -17 8 £21,000 -30.00% 3
Bedfordshire +13 6 £27,500 -35.29% 5
Norfolk -2 6 £34,000 +54.54% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 27 June 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Engineer in the job title.

1 254 (67.37%) Windows
2 174 (46.15%) Active Directory
3 165 (43.77%) Microsoft
4 145 (38.46%) Windows Server
5 106 (28.12%) VMware
6 100 (26.53%) Office 365
7 95 (25.20%) Firewall
8 93 (24.67%) Linux
9 90 (23.87%) ITIL
10 87 (23.08%) Windows Server 2012
11 85 (22.55%) MS Exchange
12 84 (22.28%) VMware Infrastructure
13 83 (22.02%) Windows 7
14 80 (21.22%) Microsoft Office
15 77 (20.42%) DNS
16 75 (19.89%) Windows Server 2008
17 67 (17.77%) Cisco
18 66 (17.51%) DHCP
19 64 (16.98%) Windows 10
20 57 (15.12%) SQL
21 54 (14.32%) Citrix
21 54 (14.32%) WAN
22 52 (13.79%) TCP/IP
23 49 (13.00%) Hyper-V
24 45 (11.94%) Microsoft Certification
24 45 (11.94%) LAN
25 42 (11.14%) VPN
26 37 (9.81%) SAN
26 37 (9.81%) Telecoms
26 37 (9.81%) Mentoring

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 85 (22.55%) MS Exchange
2 33 (8.75%) Skype for Business
3 17 (4.51%) Apache
3 17 (4.51%) Exchange Server 2010
4 16 (4.24%) IIS
4 16 (4.24%) SharePoint
5 15 (3.98%) Exchange Server 2013
6 8 (2.12%) Tomcat
7 7 (1.86%) Blackberry Enterprise Server
8 6 (1.59%) Exchange Server 2007
9 3 (0.80%) WebLogic
10 2 (0.53%) Documentum
10 2 (0.53%) nginx
10 2 (0.53%) SharePoint 2013
11 1 (0.27%) BizTalk Server
11 1 (0.27%) Exchange Server 2003
Applications
1 80 (21.22%) Microsoft Office
2 7 (1.86%) Microsoft Excel
2 7 (1.86%) Microsoft PowerPoint
2 7 (1.86%) MS Visio
3 1 (0.27%) Adobe Creative Suite
Business Applications
1 19 (5.04%) SAP Oil and Gas
2 2 (0.53%) Oracle CRM
2 2 (0.53%) Remedy ITSM
Cloud Services
1 100 (26.53%) Office 365
2 26 (6.90%) Microsoft Azure
3 13 (3.45%) PaaS
4 12 (3.18%) Amazon AWS
5 10 (2.65%) Cloud Computing
6 5 (1.33%) Google Cloud Platform
7 3 (0.80%) SaaS
8 2 (0.53%) G Suite
9 1 (0.27%) IaaS
Communications & Networking
1 95 (25.20%) Firewall
2 77 (20.42%) DNS
3 66 (17.51%) DHCP
4 54 (14.32%) WAN
5 52 (13.79%) TCP/IP
6 45 (11.94%) LAN
7 42 (11.14%) VPN
8 37 (9.81%) SAN
9 33 (8.75%) VLAN
10 32 (8.49%) VoIP
11 29 (7.69%) Wireless
12 27 (7.16%) Skype
13 25 (6.63%) Internet
14 24 (6.37%) HTTP
15 21 (5.57%) HTTPS
15 21 (5.57%) Remote Desktop
16 19 (5.04%) PBX
16 19 (5.04%) SMTP
17 16 (4.24%) MPLS
18 15 (3.98%) ISDN
Database & Business Intelligence
1 35 (9.28%) SQL Server
2 13 (3.45%) MySQL
3 4 (1.06%) PostgreSQL
4 2 (0.53%) SQL Server 2008
4 2 (0.53%) SQL Server 2012
Development Applications
1 1 (0.27%) MSI
General
1 37 (9.81%) Telecoms
2 35 (9.28%) Finance
3 23 (6.10%) Marketing
4 20 (5.31%) Manufacturing
5 19 (5.04%) Electronics
6 15 (3.98%) Retail
7 11 (2.92%) Games
8 5 (1.33%) French Language
9 4 (1.06%) Advertising
9 4 (1.06%) Banking
10 3 (0.80%) Aerospace
10 3 (0.80%) Law
10 3 (0.80%) Multimedia
11 2 (0.53%) Pharmaceutical
12 1 (0.27%) Front Office
12 1 (0.27%) Legal
Libraries, Frameworks & Software Standards
1 10 (2.65%) .NET
2 9 (2.39%) Web Services
3 4 (1.06%) 802.1X
4 2 (0.53%) CSS
4 2 (0.53%) HTML
4 2 (0.53%) LAMP
4 2 (0.53%) LEMP Stack
4 2 (0.53%) XML
Miscellaneous
1 30 (7.96%) Driving Licence
2 25 (6.63%) Analytical Skills
3 24 (6.37%) Data Centre
4 13 (3.45%) Distributed Denial-of-Service
5 12 (3.18%) Computer Science
6 9 (2.39%) Social Media
7 8 (2.12%) Blackberry
8 6 (1.59%) Clustering
9 5 (1.33%) Embedded Systems
9 5 (1.33%) Enterprise Software
9 5 (1.33%) HP Storage
9 5 (1.33%) iPad
10 4 (1.06%) PACS
11 3 (0.80%) Client/Server
11 3 (0.80%) Linux Command Line
11 3 (0.80%) Management Information System
12 2 (0.53%) Fat Client
12 2 (0.53%) NHS
12 2 (0.53%) Thin Client
13 1 (0.27%) Video Conferencing
Operating Systems
1 254 (67.37%) Windows
2 145 (38.46%) Windows Server
3 93 (24.67%) Linux
4 87 (23.08%) Windows Server 2012
5 83 (22.02%) Windows 7
6 75 (19.89%) Windows Server 2008
7 64 (16.98%) Windows 10
8 30 (7.96%) Unix
8 30 (7.96%) Windows 8
9 23 (6.10%) Windows Server 2003
10 15 (3.98%) Mac OS X
10 15 (3.98%) Red Hat Enterprise Linux
11 10 (2.65%) Windows Vista
12 8 (2.12%) Mac OS
13 7 (1.86%) Android
14 6 (1.59%) Apple iOS
14 6 (1.59%) Windows XP
15 5 (1.33%) Ubuntu
16 3 (0.80%) CentOS
16 3 (0.80%) Mac OS X Server
Processes & Methodologies
1 90 (23.87%) ITIL
2 37 (9.81%) Mentoring
3 27 (7.16%) Change Management
4 24 (6.37%) Continuous Improvement
5 22 (5.84%) Service Delivery
6 19 (5.04%) Business Intelligence
6 19 (5.04%) Digital Marketing
6 19 (5.04%) Programme Management
7 18 (4.77%) Agile Software Development
7 18 (4.77%) Disaster Recovery
8 16 (4.24%) DevOps
8 16 (4.24%) Problem Management
9 14 (3.71%) Incident Management
10 13 (3.45%) Coaching
10 13 (3.45%) E-Commerce
11 10 (2.65%) Asset Management
11 10 (2.65%) Mathematics
11 10 (2.65%) Server Virtualisation
11 10 (2.65%) Service Management
12 9 (2.39%) Software Deployment
Programming Languages
1 57 (15.12%) SQL
2 14 (3.71%) C
2 14 (3.71%) Java
2 14 (3.71%) PowerShell
3 13 (3.45%) Perl
4 11 (2.92%) Python
5 9 (2.39%) Bash Shell
6 8 (2.12%) Shell Script
7 6 (1.59%) PHP
8 4 (1.06%) Embedded C
9 3 (0.80%) C#
9 3 (0.80%) C++
9 3 (0.80%) JavaScript
10 2 (0.53%) PL/SQL
Qualifications
1 45 (11.94%) Microsoft Certification
2 35 (9.28%) Cisco Certification
3 33 (8.75%) CCNA
3 33 (8.75%) MCSE
4 29 (7.69%) Degree
4 29 (7.69%) MCSA
5 22 (5.84%) MCP
6 18 (4.77%) Security Cleared
7 15 (3.98%) CCNP
7 15 (3.98%) SC Cleared
8 12 (3.18%) Network+ Certification
9 10 (2.65%) A+ Certification
9 10 (2.65%) VMware Certified Professional (VCP)
10 9 (2.39%) ITIL Certification
11 6 (1.59%) MCITP
12 5 (1.33%) CCSA
12 5 (1.33%) CCSE
13 4 (1.06%) ISEB
13 4 (1.06%) LPIC
14 3 (0.80%) Citrix Certification
Quality Assurance & Compliance
1 24 (6.37%) SLA
System Software
1 174 (46.15%) Active Directory
2 84 (22.28%) VMware Infrastructure
3 49 (13.00%) Hyper-V
4 27 (7.16%) XenApp
5 25 (6.63%) VMware ESXi
6 16 (4.24%) Terminal Services
7 12 (3.18%) vSphere
8 10 (2.65%) XenDesktop
9 5 (1.33%) Virtual Machines
10 2 (0.53%) iptables
10 2 (0.53%) KVM
10 2 (0.53%) pfSense
10 2 (0.53%) vCloud
10 2 (0.53%) Virtual Servers
10 2 (0.53%) Xen
11 1 (0.27%) Microsoft App-V
11 1 (0.27%) VMware Workstation
Systems Management
1 29 (7.69%) SCCM
2 13 (3.45%) Packer
2 13 (3.45%) Terraform
2 13 (3.45%) Tivoli
2 13 (3.45%) WSUS
3 9 (2.39%) cPanel
3 9 (2.39%) Plesk
4 8 (2.12%) Puppet
5 7 (1.86%) Backup Exec
6 6 (1.59%) Cisco CUCM
6 6 (1.59%) SCOM
7 5 (1.33%) AirWatch
7 5 (1.33%) Ansible
7 5 (1.33%) CFEngine
7 5 (1.33%) Cisco UCCX
7 5 (1.33%) Norton AntiVirus
7 5 (1.33%) Opscode Chef
8 3 (0.80%) SCVMM
9 2 (0.53%) ThinApp
9 2 (0.53%) ZENworks
Vendors
1 165 (43.77%) Microsoft
2 106 (28.12%) VMware
3 67 (17.77%) Cisco
4 54 (14.32%) Citrix
5 21 (5.57%) SAP
6 19 (5.04%) HP
6 19 (5.04%) Oracle
7 18 (4.77%) CheckPoint
7 18 (4.77%) IBM
8 14 (3.71%) Red Hat
9 12 (3.18%) Apple
10 11 (2.92%) Veeam
11 9 (2.39%) Meraki
12 7 (1.86%) Dell
12 7 (1.86%) Google
12 7 (1.86%) Symantec
13 6 (1.59%) Huawei
13 6 (1.59%) Palo Alto
13 6 (1.59%) Sybase
14 5 (1.33%) Draytek
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Salary: £18000 - £19000 per annum + Bens + 5K shift
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Salary: £30k - 40k per year + on call allowance
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Salary: £30k - 40k per year + Benefits
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