Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 13 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Nov 2025
Same period 2024 Same period 2023
Rank 35 91 50
Rank change year-on-year +56 -41 +75
Permanent jobs requiring a Support Engineer 195 98 88
As % of all permanent jobs in the East of England 5.56% 2.34% 4.20%
As % of the Job Titles category 6.20% 2.53% 4.40%
Number of salaries quoted 167 83 83
10th Percentile £26,250 £21,400 £26,000
25th Percentile £30,500 £27,125 £30,000
Median annual salary (50th Percentile) £35,000 £32,500 £36,000
Median % change year-on-year +7.69% -9.72% +10.77%
75th Percentile £43,750 £40,000 £38,750
90th Percentile £50,000 £50,000 £43,750
England median annual salary £37,500 £35,000 £35,000
% change year-on-year +7.14% - +6.06%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,144 3,880 2,001
% of permanent jobs with a recognized job title 89.70% 92.80% 95.60%
Number of salaries quoted 1,972 1,971 1,381
10th Percentile £27,000 £28,500 £26,250
25th Percentile £31,250 £40,000 £36,250
Median annual salary (50th Percentile) £45,000 £52,500 £52,500
Median % change year-on-year -14.29% - -
75th Percentile £60,000 £70,000 £67,500
90th Percentile £75,000 £85,000 £83,750
England median annual salary £53,000 £57,500 £60,000
% change year-on-year -7.83% -4.17% -

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 13 November 2025.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 13 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +33 62 £42,500 +11.84% 12
Cambridgeshire +35 44 £35,000 +6.06% 15
Bedfordshire +47 43 £35,000 +7.69% 6
Essex +10 39 £28,500 +26.67% 9
Suffolk -26 4 £57,000 +103.57% 5
Norfolk +8 3 £33,250 +9.02% 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 13 November 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 72 (36.92%) Microsoft
2 64 (32.82%) Windows
3 50 (25.64%) Problem-Solving
4 44 (22.56%) Azure
4 44 (22.56%) Microsoft 365
5 37 (18.97%) Windows Server
6 32 (16.41%) Active Directory
7 30 (15.38%) SLA
8 29 (14.87%) VMware
9 28 (14.36%) PowerShell
10 27 (13.85%) VMware Infrastructure
11 26 (13.33%) Microsoft Exchange
12 25 (12.82%) Customer Service
13 24 (12.31%) Entra ID
14 23 (11.79%) Apple
14 23 (11.79%) Linux
15 22 (11.28%) ITIL
16 21 (10.77%) Security Cleared
16 21 (10.77%) Service Delivery
17 18 (9.23%) Apple iOS
17 18 (9.23%) Microsoft Intune
17 18 (9.23%) Windows Server 2019
18 17 (8.72%) Android
18 17 (8.72%) Hyper-V
18 17 (8.72%) Task Automation
19 16 (8.21%) Bash
19 16 (8.21%) Patch Management
20 15 (7.69%) Backup Exec
20 15 (7.69%) Root Cause Analysis
20 15 (7.69%) SC Cleared

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (13.33%) Microsoft Exchange
2 6 (3.08%) SharePoint
3 4 (2.05%) Oracle Workflow
Applications
1 11 (5.64%) Microsoft Office
2 8 (4.10%) Chatbot
3 5 (2.56%) Microsoft Excel
3 5 (2.56%) Microsoft PowerPoint
Business Applications
1 4 (2.05%) NEC Housing
2 2 (1.03%) NetSuite
3 1 (0.51%) Remedy ITSM
Cloud Services
1 44 (22.56%) Azure
1 44 (22.56%) Microsoft 365
2 24 (12.31%) Entra ID
3 8 (4.10%) Cohesity
4 6 (3.08%) AWS
5 5 (2.56%) Power Platform
6 4 (2.05%) Amazon ECS
6 4 (2.05%) AWS Lambda
6 4 (2.05%) OneDrive
6 4 (2.05%) Serverless
7 1 (0.51%) IaaS
7 1 (0.51%) PaaS
7 1 (0.51%) SaaS
Communications & Networking
1 14 (7.18%) Firewall
2 13 (6.67%) TCP/IP
3 11 (5.64%) VPN
4 10 (5.13%) DNS
5 9 (4.62%) DHCP
5 9 (4.62%) SAN
6 6 (3.08%) Wi-Fi
7 5 (2.56%) Remote Desktop
8 1 (0.51%) Fibre Channel
8 1 (0.51%) IMAP
8 1 (0.51%) IP Telephony
8 1 (0.51%) LAN
8 1 (0.51%) POP3
8 1 (0.51%) SMTP
8 1 (0.51%) VLAN
8 1 (0.51%) WAN
Database & Business Intelligence
1 5 (2.56%) Power BI
2 4 (2.05%) Amazon RDS
2 4 (2.05%) BusinessObjects
2 4 (2.05%) MS Access
2 4 (2.05%) SAP Data Services
2 4 (2.05%) SQL Server
3 3 (1.54%) PostgreSQL
Development Applications
1 4 (2.05%) Toad
General
1 52 (26.67%) Social Skills
2 19 (9.74%) Manufacturing
3 15 (7.69%) Marketing
4 12 (6.15%) Law
5 8 (4.10%) Organisational Skills
6 6 (3.08%) Public Sector
7 5 (2.56%) Analytical Skills
7 5 (2.56%) Retail
8 4 (2.05%) Electronics
8 4 (2.05%) Finance
8 4 (2.05%) Italian Language
8 4 (2.05%) Local Government
8 4 (2.05%) Pharmaceutical
9 1 (0.51%) Advertising
9 1 (0.51%) Inclusion and Diversity
9 1 (0.51%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (3.59%) .NET
1 7 (3.59%) CSS
Miscellaneous
1 14 (7.18%) Self-Motivation
2 10 (5.13%) Driving Licence
3 8 (4.10%) Linux Command Line
4 7 (3.59%) CCTV
4 7 (3.59%) Wiki
5 6 (3.08%) Onboarding
6 5 (2.56%) FMCG
6 5 (2.56%) Home Automation
7 4 (2.05%) Data Centre
8 3 (1.54%) Embedded Systems
8 3 (1.54%) Enterprise Software
9 2 (1.03%) Robotics
9 2 (1.03%) Solar Panel
10 1 (0.51%) Cloud Native
10 1 (0.51%) Clustering
10 1 (0.51%) iPad
10 1 (0.51%) PKI
10 1 (0.51%) Public Cloud
Operating Systems
1 64 (32.82%) Windows
2 37 (18.97%) Windows Server
3 23 (11.79%) Linux
4 18 (9.23%) Apple iOS
4 18 (9.23%) Windows Server 2019
5 17 (8.72%) Android
6 12 (6.15%) Mac OS
6 12 (6.15%) Unix
7 10 (5.13%) Debian
8 8 (4.10%) Solaris
9 7 (3.59%) Red Hat Enterprise Linux
10 6 (3.08%) Windows 10
11 3 (1.54%) Windows Server 2016
Processes & Methodologies
1 50 (25.64%) Problem-Solving
2 25 (12.82%) Customer Service
3 22 (11.28%) ITIL
4 21 (10.77%) Service Delivery
5 17 (8.72%) Task Automation
6 16 (8.21%) Patch Management
7 15 (7.69%) Root Cause Analysis
7 15 (7.69%) Service Management
8 13 (6.67%) Continuous Improvement
8 13 (6.67%) Cybersecurity
8 13 (6.67%) Mobile Device Management
9 12 (6.15%) Configuration Management
10 10 (5.13%) Asset Management
11 9 (4.62%) AI
11 9 (4.62%) Line Management
11 9 (4.62%) Problem Management
12 8 (4.10%) Conversational UI
12 8 (4.10%) Infrastructure Engineering
13 7 (3.59%) Customer-Centricity
13 7 (3.59%) Mentoring
Programming Languages
1 28 (14.36%) PowerShell
2 16 (8.21%) Bash
3 15 (7.69%) SQL
4 12 (6.15%) Python
4 12 (6.15%) Shell Script
5 7 (3.59%) Korn
6 4 (2.05%) Java
6 4 (2.05%) VB
7 3 (1.54%) C#
7 3 (1.54%) C++
8 1 (0.51%) Bicep
Qualifications
1 21 (10.77%) Security Cleared
2 15 (7.69%) SC Cleared
3 11 (5.64%) Microsoft Certification
4 9 (4.62%) Degree
5 5 (2.56%) HNC
5 5 (2.56%) NVQ Level 4
6 4 (2.05%) DBS Check
7 3 (1.54%) DV Cleared
8 1 (0.51%) A+ Certification
8 1 (0.51%) CCNA
8 1 (0.51%) Cisco Certification
8 1 (0.51%) HND
8 1 (0.51%) ITIL Foundation Certificate
8 1 (0.51%) MCSE
Quality Assurance & Compliance
1 30 (15.38%) SLA
2 4 (2.05%) PCI DSS
2 4 (2.05%) Sarbanes-Oxley
3 1 (0.51%) Cyber Essentials
3 1 (0.51%) GDPR
3 1 (0.51%) ISO/IEC 27001
System Software
1 32 (16.41%) Active Directory
2 27 (13.85%) VMware Infrastructure
3 17 (8.72%) Hyper-V
4 3 (1.54%) Virtual Desktop
5 1 (0.51%) Virtual Machines
Systems Management
1 18 (9.23%) Microsoft Intune
2 15 (7.69%) Backup Exec
3 12 (6.15%) Jamf Pro
4 8 (4.10%) Ansible
5 4 (2.05%) SCCM
6 1 (0.51%) Microsoft Clustering
6 1 (0.51%) NetBackup
6 1 (0.51%) Puppet
6 1 (0.51%) Terraform
6 1 (0.51%) WhatsUp Gold
Vendors
1 72 (36.92%) Microsoft
2 29 (14.87%) VMware
3 23 (11.79%) Apple
4 15 (7.69%) Veeam
5 8 (4.10%) NetApp
6 7 (3.59%) Samsung
7 6 (3.08%) SAP
8 4 (2.05%) HP
8 4 (2.05%) NEC
8 4 (2.05%) Oracle
9 3 (1.54%) Siemens
10 2 (1.03%) Salesforce
11 1 (0.51%) Cisco
11 1 (0.51%) CrowdStrike
11 1 (0.51%) Fortinet
11 1 (0.51%) Palo Alto
11 1 (0.51%) Remedy
11 1 (0.51%) ServiceNow