Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 26 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
26 Aug 2026
Same period 2025 Same period 2024
Rank 30 59 62
Rank change year-on-year +29 +3 0
Permanent jobs requiring a Support Engineer 308 161 138
As % of all permanent jobs in the East of England 4.09% 4.64% 2.89%
As % of the Job Titles category 4.37% 4.99% 3.07%
Number of salaries quoted 293 150 125
10th Percentile £27,000 £28,000 £24,250
25th Percentile £30,000 £32,500 £26,250
Median annual salary (50th Percentile) £35,000 £38,250 £33,000
Median % change year-on-year -8.50% +15.91% -2.94%
75th Percentile £40,000 £43,750 £40,250
90th Percentile £47,500 £48,750 £50,000
England median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +2.94%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 7,044 3,224 4,489
% of permanent jobs with a recognized job title 93.58% 92.94% 94.05%
Number of salaries quoted 4,950 1,828 2,938
10th Percentile £30,000 £27,000 £27,000
25th Percentile £35,000 £32,500 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £67,500 £60,000 £65,000
90th Percentile £85,000 £75,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 26 August 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 26 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +13 90 £40,000 -5.88% 12
Essex +12 80 £35,000 -22.22% 6
Cambridgeshire -18 49 £32,500 -7.14% 5
Suffolk +40 43 £35,000 -6.67% 3
Bedfordshire -5 28 £30,000 -14.29% 2
Norfolk -11 24 £38,750 +19.11% 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 26 August 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 133 (43.18%) Microsoft
2 129 (41.88%) Microsoft 365
3 109 (35.39%) Windows
4 77 (25.00%) Active Directory
5 73 (23.70%) Problem-Solving
6 64 (20.78%) Customer Service
7 62 (20.13%) Azure
8 57 (18.51%) Windows Server
9 51 (16.56%) Entra ID
9 51 (16.56%) SharePoint
10 40 (12.99%) Microsoft Exchange
11 34 (11.04%) Microsoft Intune
12 31 (10.06%) Degree
13 30 (9.74%) DNS
13 30 (9.74%) Windows 10
14 28 (9.09%) Firewall
14 28 (9.09%) Hyper-V
15 26 (8.44%) VPN
16 25 (8.12%) DHCP
17 24 (7.79%) Cybersecurity
18 21 (6.82%) Infrastructure Engineering
19 20 (6.49%) Remote Monitoring and Management
20 19 (6.17%) TCP/IP
21 18 (5.84%) OneDrive
21 18 (5.84%) VMware
22 17 (5.52%) Wireless
23 16 (5.19%) Continuous Improvement
24 15 (4.87%) Microsoft Certification
24 15 (4.87%) Service Delivery
24 15 (4.87%) VMware Infrastructure

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (16.56%) SharePoint
2 40 (12.99%) Microsoft Exchange
3 7 (2.27%) IIS
4 4 (1.30%) Exchange Server 2007
4 4 (1.30%) Exchange Server 2010
4 4 (1.30%) Exchange Server 2013
Applications
1 13 (4.22%) Microsoft Office
2 6 (1.95%) Microsoft Excel
3 1 (0.32%) Microsoft PowerPoint
Business Applications
1 1 (0.32%) Sage X3
Cloud Services
1 129 (41.88%) Microsoft 365
2 62 (20.13%) Azure
3 51 (16.56%) Entra ID
4 18 (5.84%) OneDrive
5 5 (1.62%) Dynamics 365
5 5 (1.62%) Google Workspace
5 5 (1.62%) Power Platform
6 4 (1.30%) AWS
6 4 (1.30%) Nutanix
7 3 (0.97%) Cloudflare
7 3 (0.97%) Power Automate
8 1 (0.32%) SaaS
Communications & Networking
1 30 (9.74%) DNS
2 28 (9.09%) Firewall
3 26 (8.44%) VPN
4 25 (8.12%) DHCP
5 19 (6.17%) TCP/IP
6 17 (5.52%) Wireless
7 14 (4.55%) Wi-Fi
8 11 (3.57%) VoIP
9 8 (2.60%) WAN
10 5 (1.62%) LAN
11 2 (0.65%) Internet
11 2 (0.65%) L2TP
11 2 (0.65%) OpenVPN
11 2 (0.65%) PBX
11 2 (0.65%) VLAN
11 2 (0.65%) WLAN
12 1 (0.32%) Broadband
12 1 (0.32%) Network Security
12 1 (0.32%) Remote Desktop
Database & Business Intelligence
1 2 (0.65%) Amazon RDS
1 2 (0.65%) SQL Server
2 1 (0.32%) Crystal Reports
General
1 98 (31.82%) Social Skills
2 25 (8.12%) Legal
3 17 (5.52%) Manufacturing
3 17 (5.52%) Telecoms
4 14 (4.55%) Electronics
5 13 (4.22%) Retail
6 11 (3.57%) Public Sector
7 10 (3.25%) Analytical Skills
7 10 (3.25%) Finance
8 4 (1.30%) Aerospace
8 4 (1.30%) Marketing
8 4 (1.30%) Organisational Skills
9 3 (0.97%) Automotive
9 3 (0.97%) Aviation
9 3 (0.97%) Presentation Skills
10 2 (0.65%) Games
10 2 (0.65%) Local Government
11 1 (0.32%) Law
11 1 (0.32%) Military
Libraries, Frameworks & Software Standards
1 2 (0.65%) Web Services
2 1 (0.32%) EDI
Miscellaneous
1 55 (17.86%) Driving Licence
2 20 (6.49%) Onboarding
3 14 (4.55%) Self-Motivation
4 10 (3.25%) Acoustics
5 8 (2.60%) Data Centre
6 6 (1.95%) CCTV
7 5 (1.62%) iPhone
8 4 (1.30%) Clustering
9 3 (0.97%) NHS
9 3 (0.97%) Renewable Energy
10 2 (0.65%) Hybrid Cloud
11 1 (0.32%) FMCG
Operating Systems
1 109 (35.39%) Windows
2 57 (18.51%) Windows Server
3 30 (9.74%) Windows 10
4 11 (3.57%) Android
5 10 (3.25%) Linux
6 9 (2.92%) Windows Server 2019
7 7 (2.27%) Apple iOS
8 6 (1.95%) Mac OS
8 6 (1.95%) Windows Server 2016
9 5 (1.62%) Windows 7
10 4 (1.30%) Windows 8
10 4 (1.30%) Windows Server 2012
Processes & Methodologies
1 73 (23.70%) Problem-Solving
2 64 (20.78%) Customer Service
3 24 (7.79%) Cybersecurity
4 21 (6.82%) Infrastructure Engineering
5 20 (6.49%) Remote Monitoring and Management
6 16 (5.19%) Continuous Improvement
7 15 (4.87%) Service Delivery
8 13 (4.22%) Migration
9 11 (3.57%) Service Management
9 11 (3.57%) Time Management
10 10 (3.25%) Cloud Security
11 9 (2.92%) Data Migration
11 9 (2.92%) User Experience
12 8 (2.60%) Collaborative Working
12 8 (2.60%) Customer Engagement
12 8 (2.60%) Incident Management
12 8 (2.60%) Mentoring
12 8 (2.60%) Virtual Environments
13 7 (2.27%) Server Management
14 6 (1.95%) Root Cause Analysis
Programming Languages
1 12 (3.90%) PowerShell
2 6 (1.95%) SQL
3 3 (0.97%) VB
Qualifications
1 31 (10.06%) Degree
2 15 (4.87%) Microsoft Certification
3 4 (1.30%) Azure Certification
3 4 (1.30%) Computer Science Degree
3 4 (1.30%) HNC
3 4 (1.30%) HND
4 3 (0.97%) DBS Check
4 3 (0.97%) ITIL Foundation Certificate
5 2 (0.65%) HP APS
6 1 (0.32%) BPSS Clearance
6 1 (0.32%) Master's Degree
6 1 (0.32%) PhD
6 1 (0.32%) Security Cleared
Quality Assurance & Compliance
1 7 (2.27%) ISO 9001
1 7 (2.27%) SLA
2 5 (1.62%) GDPR
3 3 (0.97%) Cyber Essentials
3 3 (0.97%) ISO/IEC 27001
4 2 (0.65%) QA
5 1 (0.32%) Cyber Essentials PLUS
5 1 (0.32%) ISO/IEC 15288
System Software
1 77 (25.00%) Active Directory
2 28 (9.09%) Hyper-V
3 15 (4.87%) VMware Infrastructure
4 6 (1.95%) Firmware
5 4 (1.30%) Virtual Desktop
6 1 (0.32%) Terminal Server
Systems Management
1 34 (11.04%) Microsoft Intune
2 4 (1.30%) Failover Clustering
Vendors
1 133 (43.18%) Microsoft
2 18 (5.84%) VMware
3 8 (2.60%) Cisco
3 8 (2.60%) Meraki
4 7 (2.27%) Apple
5 5 (1.62%) Google
6 4 (1.30%) Samsung
6 4 (1.30%) Ubiquiti
7 2 (0.65%) ConnectWise
7 2 (0.65%) HP
7 2 (0.65%) Sage
7 2 (0.65%) Sophos
7 2 (0.65%) Veeam
8 1 (0.32%) Citrix