Period
to 17 October 2018

The median annual salary for a Support Engineer was £31,000 in advertised job vacancies in the East of England during the 6 months to 17 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East of England
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 76 80 90
Rank change year-on-year +4 +10 +5
Permanent jobs requiring a Support Engineer 383 443 432
As % of all permanent IT jobs advertised in the East of England 3.61% 3.79% 3.26%
As % of the Job Titles category 3.73% 3.90% 3.38%
Number of salaries quoted 325 408 393
East of England median annual salary £31,000 £29,000 £30,000
Median salary % change year-on-year +6.90% -3.33% -
10th Percentile £21,250 £19,500 £20,500
90th Percentile £49,500 £46,913 £52,500
England median annual salary £32,500 £30,500 £32,500
% change year-on-year +6.56% -6.15% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 10,268 11,362 12,780
% of permanent IT jobs with a recognized job title 96.79% 97.08% 96.42%
Number of salaries quoted 7,812 9,346 10,661
East of England median annual salary £45,000 £45,000 £45,000
10th Percentile £26,000 £26,250 £25,000
90th Percentile £72,500 £67,500 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the East of England.

Salary trend for Support Engineer in the East of England

Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 17 October 2018.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -5 196 £32,250 +17.27% 15
Cambridgeshire -17 84 £30,500 -6.15% 16
Essex +32 51 £31,000 +5.98% 7
Bedfordshire +9 40 £28,504 -1.71% 3
Suffolk +5 12 £24,500 +16.67% 1
Norfolk +4 4 £33,000 -5.71% 4
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 17 October 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 262 (68.41%) Windows
2 183 (47.78%) Microsoft
3 154 (40.21%) Active Directory
4 118 (30.81%) Microsoft Office
5 117 (30.55%) VMware
6 114 (29.77%) Windows Server
7 110 (28.72%) Windows 7
8 106 (27.68%) Office 365
9 96 (25.07%) Citrix
10 89 (23.24%) Windows 10
11 73 (19.06%) ITIL
12 70 (18.28%) Windows Server 2008
13 69 (18.02%) PowerShell
13 69 (18.02%) Firewall
14 67 (17.49%) Windows Server 2012
15 63 (16.45%) VMware Infrastructure
16 58 (15.14%) VPN
16 58 (15.14%) MS Exchange
17 51 (13.32%) SQL
18 50 (13.05%) Hyper-V
19 45 (11.75%) Infrastructure Engineering
20 44 (11.49%) SQL Server
20 44 (11.49%) Linux
21 42 (10.97%) TCP/IP
21 42 (10.97%) Microsoft Azure
22 41 (10.70%) DNS
23 40 (10.44%) Problem-Solving
24 39 (10.18%) Cisco
25 35 (9.14%) SLA
26 34 (8.88%) Finance

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (15.14%) MS Exchange
2 27 (7.05%) Exchange Server 2013
3 22 (5.74%) SharePoint
4 20 (5.22%) IIS
5 17 (4.44%) Exchange Server 2010
6 16 (4.18%) Apache
7 12 (3.13%) Skype for Business
8 9 (2.35%) Tomcat
9 4 (1.04%) Exchange Server 2007
9 4 (1.04%) JBoss
10 2 (0.52%) BizTalk Server
10 2 (0.52%) Confluence
10 2 (0.52%) GlassFish
10 2 (0.52%) ThingWorx
10 2 (0.52%) WebLogic
11 1 (0.26%) ColdFusion
11 1 (0.26%) Exchange Server 2003
11 1 (0.26%) WildFly
Applications
1 118 (30.81%) Microsoft Office
2 6 (1.57%) Microsoft Excel
3 5 (1.31%) Microsoft PowerPoint
4 4 (1.04%) Photoshop
5 3 (0.78%) Windchill
Business Applications
1 2 (0.52%) Dynamics NAV
1 2 (0.52%) Temenos T24
2 1 (0.26%) Dynamics AX
2 1 (0.26%) Dynamics CRM
2 1 (0.26%) Oracle Applications
Cloud Services
1 106 (27.68%) Office 365
2 42 (10.97%) Microsoft Azure
3 31 (8.09%) Amazon AWS
4 10 (2.61%) Azure Active Directory
5 7 (1.83%) G Suite
5 7 (1.83%) SaaS
6 5 (1.31%) Cloud Computing
7 2 (0.52%) OneDrive
8 1 (0.26%) Dynamics 365
8 1 (0.26%) IaaS
8 1 (0.26%) Mimecast
8 1 (0.26%) Yammer
Communications & Networking
1 69 (18.02%) Firewall
2 58 (15.14%) VPN
3 42 (10.97%) TCP/IP
4 41 (10.70%) DNS
5 28 (7.31%) DHCP
6 23 (6.01%) SAN
7 21 (5.48%) WAN
8 18 (4.70%) LAN
8 18 (4.70%) VLAN
9 17 (4.44%) Remote Desktop
10 16 (4.18%) Network Security
11 15 (3.92%) VoIP
12 12 (3.13%) Skype
13 11 (2.87%) Internet
14 9 (2.35%) Wireless
15 7 (1.83%) IP Telephony
16 6 (1.57%) NAS
16 6 (1.57%) NetScaler
16 6 (1.57%) Wi-Fi
17 5 (1.31%) Wireshark
Database & Business Intelligence
1 44 (11.49%) SQL Server
2 16 (4.18%) SQL Server 2008
3 9 (2.35%) MySQL
3 9 (2.35%) Relational Database
3 9 (2.35%) SQL Server 2005
3 9 (2.35%) SQL Server 2014
4 2 (0.52%) GIS
5 1 (0.26%) Geospatial Data
5 1 (0.26%) NoSQL
5 1 (0.26%) RavenDB
5 1 (0.26%) SQL Server 2012
Development Applications
1 6 (1.57%) LabVIEW
2 3 (0.78%) Git (software)
2 3 (0.78%) JIRA
2 3 (0.78%) Rational DOORS
3 2 (0.52%) Bitbucket
3 2 (0.52%) Subversion
4 1 (0.26%) Ant
4 1 (0.26%) Atlassian Bamboo
4 1 (0.26%) Jenkins
4 1 (0.26%) Octopus Deploy
4 1 (0.26%) Rational Rhapsody
4 1 (0.26%) Redmine
General
1 34 (8.88%) Finance
2 15 (3.92%) Marketing
2 15 (3.92%) Telecoms
3 13 (3.39%) Games
4 12 (3.13%) Retail
5 10 (2.61%) Electronics
6 9 (2.35%) Manufacturing
7 7 (1.83%) French Language
8 6 (1.57%) Banking
9 5 (1.31%) Publishing
10 4 (1.04%) Back Office
10 4 (1.04%) Legal
11 2 (0.52%) Advertising
12 1 (0.26%) Automotive
12 1 (0.26%) Front Office
12 1 (0.26%) Military
12 1 (0.26%) Multimedia
12 1 (0.26%) Music Industry
Libraries, Frameworks & Software Standards
1 14 (3.66%) .NET
1 14 (3.66%) Web Services
2 11 (2.87%) X-Windows
3 9 (2.35%) Flash
4 8 (2.09%) HTML
5 6 (1.57%) CSS
6 5 (1.31%) ASP.NET
6 5 (1.31%) LAMP
6 5 (1.31%) LDAP
7 3 (0.78%) Middleware
7 3 (0.78%) XML
8 2 (0.52%) AngularJS
8 2 (0.52%) J2EE
8 2 (0.52%) jQuery
8 2 (0.52%) OAuth
8 2 (0.52%) SAML
8 2 (0.52%) WAP
9 1 (0.26%) Elastic Stack
9 1 (0.26%) MSMQ
9 1 (0.26%) Swagger
Miscellaneous
1 25 (6.53%) Analytical Skills
2 22 (5.74%) Driving Licence
3 20 (5.22%) Data Centre
4 15 (3.92%) Enterprise Software
4 15 (3.92%) Hybrid Cloud
5 13 (3.39%) Self-Motivation
6 11 (2.87%) iPhone
7 9 (2.35%) EMC VMAX
8 8 (2.09%) Clustering
8 8 (2.09%) Computer Science
8 8 (2.09%) Management Information System
8 8 (2.09%) NHS
9 7 (1.83%) Client/Server
9 7 (1.83%) Public Cloud
10 6 (1.57%) Acoustics
10 6 (1.57%) EMC VNX
10 6 (1.57%) iPad
10 6 (1.57%) Optoelectronics
10 6 (1.57%) Smartphone
11 5 (1.31%) Analytical Mindset
Operating Systems
1 262 (68.41%) Windows
2 114 (29.77%) Windows Server
3 110 (28.72%) Windows 7
4 89 (23.24%) Windows 10
5 70 (18.28%) Windows Server 2008
6 67 (17.49%) Windows Server 2012
7 44 (11.49%) Linux
8 26 (6.79%) Mac OS X
8 26 (6.79%) Windows 8
9 16 (4.18%) Android
10 14 (3.66%) Apple iOS
11 11 (2.87%) Unix
12 8 (2.09%) Red Hat Enterprise Linux
13 6 (1.57%) Windows XP
14 5 (1.31%) CentOS
15 2 (0.52%) Windows Server 2003
16 1 (0.26%) Mac OS
16 1 (0.26%) Ubuntu
Processes & Methodologies
1 73 (19.06%) ITIL
2 45 (11.75%) Infrastructure Engineering
3 40 (10.44%) Problem-Solving
4 22 (5.74%) Mentoring
5 21 (5.48%) Service Management
6 18 (4.70%) DevOps
7 17 (4.44%) Load Balancing
7 17 (4.44%) Mathematics
8 14 (3.66%) Time Management
9 13 (3.39%) Disaster Recovery
9 13 (3.39%) Physics
10 12 (3.13%) Incident Management
11 9 (2.35%) Configuration Management
12 8 (2.09%) Change Management
12 8 (2.09%) ITSM
12 8 (2.09%) Kalman Filter
12 8 (2.09%) System Testing
13 7 (1.83%) Digital Marketing
13 7 (1.83%) Programme Management
13 7 (1.83%) Web Filtering
Programming Languages
1 69 (18.02%) PowerShell
2 51 (13.32%) SQL
3 22 (5.74%) Bash Shell
4 13 (3.39%) Java
4 13 (3.39%) JavaScript
5 12 (3.13%) Python
6 8 (2.09%) PHP
7 6 (1.57%) MATLAB
7 6 (1.57%) Shell Script
8 5 (1.31%) VBScript
9 4 (1.04%) C
9 4 (1.04%) Ruby
9 4 (1.04%) T-SQL
10 3 (0.78%) C++
10 3 (0.78%) Perl
11 2 (0.52%) C#
12 1 (0.26%) PL/SQL
Qualifications
1 31 (8.09%) Degree
2 23 (6.01%) Microsoft Certification
3 18 (4.70%) MCP
4 16 (4.18%) CCNA
4 16 (4.18%) Cisco Certification
5 13 (3.39%) MCSA
6 7 (1.83%) A+ Certification
6 7 (1.83%) DBS Check
6 7 (1.83%) Numerate Degree
7 6 (1.57%) Security Cleared
8 5 (1.31%) Computer Science Degree
8 5 (1.31%) ITIL Certification
9 4 (1.04%) CCNP
9 4 (1.04%) VMware Certified Professional (VCP)
10 3 (0.78%) JNCIA
10 3 (0.78%) MCITP
10 3 (0.78%) SC Cleared
11 2 (0.52%) ITIL Foundation Certificate
11 2 (0.52%) MCTS
11 2 (0.52%) MOS
Quality Assurance & Compliance
1 35 (9.14%) SLA
2 5 (1.31%) Cyber Essentials
2 5 (1.31%) ISO/IEC 27001
2 5 (1.31%) PCI DSS
System Software
1 154 (40.21%) Active Directory
2 63 (16.45%) VMware Infrastructure
3 50 (13.05%) Hyper-V
4 28 (7.31%) XenApp
5 23 (6.01%) vSphere
6 16 (4.18%) Docker
7 15 (3.92%) XenDesktop
8 11 (2.87%) VMware ESXi
9 8 (2.09%) DFS Replication
10 4 (1.04%) Virtual Servers
11 2 (0.52%) BitLocker
11 2 (0.52%) Firmware
11 2 (0.52%) Terminal Services
11 2 (0.52%) Virtual Machines
12 1 (0.26%) Microsoft App-V
12 1 (0.26%) XenServer
Systems Management
1 17 (4.44%) Ansible
2 15 (3.92%) Backup Exec
3 14 (3.66%) SCCM
4 6 (1.57%) Puppet
5 5 (1.31%) Nessus
6 3 (0.78%) Opscode Chef
7 2 (0.52%) Cisco CUCM
7 2 (0.52%) McAfee ePO
7 2 (0.52%) Microsoft Intune
7 2 (0.52%) NetBackup
7 2 (0.52%) WhatsUp Gold
8 1 (0.26%) AirWatch
8 1 (0.26%) IBM BigFix
8 1 (0.26%) Norton AntiVirus
8 1 (0.26%) Oracle Identity Management
8 1 (0.26%) SCOM
8 1 (0.26%) WSUS
Vendors
1 183 (47.78%) Microsoft
2 117 (30.55%) VMware
3 96 (25.07%) Citrix
4 39 (10.18%) Cisco
5 27 (7.05%) HP
6 18 (4.70%) Veeam
7 16 (4.18%) Remedy
7 16 (4.18%) WatchGuard
8 15 (3.92%) Adobe
8 15 (3.92%) EMC
8 15 (3.92%) ServiceNow
9 13 (3.39%) Oracle
10 12 (3.13%) Apple
10 12 (3.13%) WorldPay
11 11 (2.87%) McAfee
12 9 (2.35%) CA
12 9 (2.35%) CommVault
12 9 (2.35%) FalconStor
12 9 (2.35%) Google
12 9 (2.35%) SAP