Support Engineer Job Trends in the East of England

Support Engineer
England > East of England

The median Support Engineer salary in the East of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 19 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Jan 2026
Same period 2025 Same period 2024
Rank 39 101 67
Rank change year-on-year +62 -34 +28
Permanent jobs requiring a Support Engineer 189 82 95
As % of all permanent jobs in the East of England 4.48% 2.36% 3.39%
As % of the Job Titles category 5.02% 2.65% 3.57%
Number of salaries quoted 136 74 92
10th Percentile £26,250 £21,250 £24,025
25th Percentile £29,000 £24,875 £26,500
Median annual salary (50th Percentile) £35,000 £30,000 £32,500
Median % change year-on-year +16.67% -7.69% -
75th Percentile £45,000 £38,000 £38,750
90th Percentile £71,250 £42,625 £40,000
England median annual salary £36,000 £36,500 £35,000
% change year-on-year -1.37% +4.29% +6.06%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,767 3,094 2,661
% of permanent jobs with a recognized job title 89.24% 89.19% 94.83%
Number of salaries quoted 2,289 1,395 2,075
10th Percentile £28,000 £27,967 £26,250
25th Percentile £35,000 £38,188 £36,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -7.62%
75th Percentile £65,000 £67,500 £67,500
90th Percentile £80,000 £80,000 £82,500
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -7.39%

Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

Support Engineer job vacancy trend in the East of England

Support Engineer
Salary Trend in the East of England

Salary distribution trend for Support Engineer job vacancies in the East of England.

Salary distribution trend for Support Engineer job vacancies in the East of England

Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing Support Engineer in the East of England over the 6 months to 19 January 2026.

Salary histogram for Support Engineer in the East of England

Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 19 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +53 72 £35,000 +1.45% 18
Cambridgeshire +49 55 £50,000 +66.67% 14
Bedfordshire +46 25 £35,000 +7.69% 3
Essex -7 25 £27,500 +22.22% 4
Suffolk -5 7 £32,500 -27.78% 6
Norfolk +8 5 £35,000 +14.75% 4
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 19 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Engineer in the job title.

1 51 (26.98%) Problem-Solving
2 50 (26.46%) Microsoft
3 49 (25.93%) Windows
4 37 (19.58%) Active Directory
5 34 (17.99%) SLA
6 33 (17.46%) Microsoft 365
7 32 (16.93%) Entra ID
8 27 (14.29%) Windows Server
9 26 (13.76%) Security Cleared
10 25 (13.23%) Azure
11 21 (11.11%) Apple iOS
11 21 (11.11%) Customer Service
12 20 (10.58%) Android
12 20 (10.58%) SC Cleared
13 19 (10.05%) Service Management
14 18 (9.52%) Apple
15 17 (8.99%) Service Delivery
16 16 (8.47%) Configuration Management
16 16 (8.47%) CSS
16 16 (8.47%) Firewall
16 16 (8.47%) Jamf Pro
16 16 (8.47%) Microsoft Intune
16 16 (8.47%) Mobile Device Management
17 15 (7.94%) Microsoft Certification
18 14 (7.41%) Cybersecurity
18 14 (7.41%) Mentoring
18 14 (7.41%) VMware
19 13 (6.88%) Linux
19 13 (6.88%) PowerShell
20 12 (6.35%) Continuous Improvement

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (5.29%) SharePoint
2 8 (4.23%) Microsoft Exchange
3 4 (2.12%) Confluence
3 4 (2.12%) Oracle Workflow
4 3 (1.59%) IIS
Applications
1 7 (3.70%) Microsoft Office
2 6 (3.17%) Microsoft Excel
3 5 (2.65%) Microsoft PowerPoint
Business Applications
1 4 (2.12%) NEC Housing
2 2 (1.06%) NetSuite
Cloud Services
1 33 (17.46%) Microsoft 365
2 32 (16.93%) Entra ID
3 25 (13.23%) Azure
4 8 (4.23%) Cohesity
4 8 (4.23%) OneDrive
5 5 (2.65%) Power Platform
6 2 (1.06%) AWS
7 1 (0.53%) Google Workspace
7 1 (0.53%) IaaS
7 1 (0.53%) PaaS
7 1 (0.53%) SaaS
Communications & Networking
1 16 (8.47%) Firewall
2 12 (6.35%) TCP/IP
3 11 (5.82%) VPN
4 8 (4.23%) SAN
5 6 (3.17%) Wi-Fi
6 5 (2.65%) DHCP
6 5 (2.65%) DNS
6 5 (2.65%) Remote Desktop
7 2 (1.06%) WAN
7 2 (1.06%) Wireless
8 1 (0.53%) Cisco Wireless
8 1 (0.53%) IMAP
8 1 (0.53%) IP Telephony
8 1 (0.53%) LAN
8 1 (0.53%) NetScaler
8 1 (0.53%) POP3
8 1 (0.53%) SD-WAN
8 1 (0.53%) SMTP
8 1 (0.53%) VLAN
Database & Business Intelligence
1 7 (3.70%) SQL Server
2 5 (2.65%) Power BI
3 4 (2.12%) Amazon RDS
3 4 (2.12%) BusinessObjects
3 4 (2.12%) MS Access
3 4 (2.12%) SAP Data Services
4 3 (1.59%) PostgreSQL
Development Applications
1 4 (2.12%) JIRA
1 4 (2.12%) Toad
General
1 45 (23.81%) Social Skills
2 19 (10.05%) Marketing
3 16 (8.47%) Law
4 9 (4.76%) Electronics
4 9 (4.76%) Manufacturing
5 7 (3.70%) Analytical Skills
6 6 (3.17%) Public Sector
7 4 (2.12%) Finance
7 4 (2.12%) Italian Language
7 4 (2.12%) Local Government
7 4 (2.12%) Pharmaceutical
8 3 (1.59%) Organisational Skills
9 2 (1.06%) Advertising
9 2 (1.06%) Multimedia
10 1 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 16 (8.47%) CSS
2 6 (3.17%) .NET
Miscellaneous
1 17 (8.99%) Self-Motivation
2 11 (5.82%) Driving Licence
3 7 (3.70%) CCTV
4 6 (3.17%) Embedded Systems
4 6 (3.17%) Onboarding
5 5 (2.65%) Home Automation
5 5 (2.65%) Robotics
6 4 (2.12%) Data Centre
6 4 (2.12%) Solar Panel
7 3 (1.59%) Replication
8 2 (1.06%) Enterprise Software
9 1 (0.53%) Cloud Native
9 1 (0.53%) Public Cloud
Operating Systems
1 49 (25.93%) Windows
2 27 (14.29%) Windows Server
3 21 (11.11%) Apple iOS
4 20 (10.58%) Android
5 13 (6.88%) Linux
6 12 (6.35%) Unix
7 10 (5.29%) Debian
8 9 (4.76%) Windows Server 2019
9 8 (4.23%) Solaris
9 8 (4.23%) Windows Server 2016
10 7 (3.70%) Red Hat Enterprise Linux
11 5 (2.65%) Windows 10
12 1 (0.53%) Mac OS
Processes & Methodologies
1 51 (26.98%) Problem-Solving
2 21 (11.11%) Customer Service
3 19 (10.05%) Service Management
4 17 (8.99%) Service Delivery
5 16 (8.47%) Configuration Management
5 16 (8.47%) Mobile Device Management
6 14 (7.41%) Cybersecurity
6 14 (7.41%) Mentoring
7 12 (6.35%) Continuous Improvement
8 9 (4.76%) Root Cause Analysis
9 7 (3.70%) DevOps
9 7 (3.70%) ITIL
10 6 (3.17%) Business Intelligence
10 6 (3.17%) Collaborative Engineering
10 6 (3.17%) Customer-Centricity
10 6 (3.17%) Mathematics
10 6 (3.17%) Physics
10 6 (3.17%) Presales
10 6 (3.17%) Zero Trust
11 5 (2.65%) Collaborative Working
Programming Languages
1 13 (6.88%) PowerShell
2 8 (4.23%) Bash
2 8 (4.23%) Python
3 7 (3.70%) Korn
3 7 (3.70%) SQL
4 6 (3.17%) C#
4 6 (3.17%) C++
5 5 (2.65%) VB
6 4 (2.12%) Shell Script
7 1 (0.53%) Bicep
Qualifications
1 26 (13.76%) Security Cleared
2 20 (10.58%) SC Cleared
3 15 (7.94%) Microsoft Certification
4 9 (4.76%) Degree
5 5 (2.65%) NVQ Level 4
6 4 (2.12%) Computer Science Degree
6 4 (2.12%) HNC
7 3 (1.59%) DV Cleared
8 2 (1.06%) A+ Certification
8 2 (1.06%) DBS Check
9 1 (0.53%) CCNA
9 1 (0.53%) Cisco Certification
9 1 (0.53%) MCSE
Quality Assurance & Compliance
1 34 (17.99%) SLA
2 1 (0.53%) Cyber Essentials
2 1 (0.53%) GDPR
2 1 (0.53%) ISO/IEC 27001
System Software
1 37 (19.58%) Active Directory
2 12 (6.35%) VMware Infrastructure
3 8 (4.23%) Virtual Desktop
4 1 (0.53%) Hyper-V
4 1 (0.53%) Virtual Machines
Systems Management
1 16 (8.47%) Jamf Pro
1 16 (8.47%) Microsoft Intune
2 8 (4.23%) Ansible
3 2 (1.06%) SCCM
4 1 (0.53%) Terraform
Vendors
1 50 (26.46%) Microsoft
2 18 (9.52%) Apple
3 14 (7.41%) VMware
4 11 (5.82%) Samsung
5 8 (4.23%) NetApp
6 5 (2.65%) SAP
7 4 (2.12%) Fortinet
7 4 (2.12%) NEC
7 4 (2.12%) Oracle
8 2 (1.06%) Fujitsu
8 2 (1.06%) Palo Alto
8 2 (1.06%) Salesforce
8 2 (1.06%) Virgin Media
9 1 (0.53%) Aruba
9 1 (0.53%) CheckPoint
9 1 (0.53%) Cisco
9 1 (0.53%) CrowdStrike
9 1 (0.53%) F5
9 1 (0.53%) HP
9 1 (0.53%) Meraki