ITSM Jobs in Sunderland

IT Service Management (ITSM)
Tyne and Wear > Sunderland

The table below provides summary statistics for permanent job vacancies advertised in Sunderland requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 13 - -
Rank change year-on-year - - -
Permanent jobs citing ITSM 2 0 0
As % of all permanent jobs advertised in Sunderland 4.35% - -
As % of the Processes & Methodologies category 4.35% - -
Number of salaries quoted 2 0 0
10th Percentile £39,312 - -
25th Percentile £39,781 - -
Median annual salary (50th Percentile) £41,062 - -
75th Percentile £41,842 - -
90th Percentile £42,011 - -
Tyne and Wear median annual salary £22,500 £41,774 £47,500
% change year-on-year -46.14% -12.05% +21.79%

All Process and Methodology Skills
Sunderland

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Sunderland.

Permanent vacancies with a requirement for process or methodology skills 46 147 65
As % of all permanent jobs advertised in Sunderland 100.00% 90.74% 97.01%
Number of salaries quoted 20 127 29
10th Percentile £25,087 £34,250 £30,500
25th Percentile £32,500 £40,000 £35,000
Median annual salary (50th Percentile) £38,000 £55,000 £40,000
Median % change year-on-year -30.91% +37.50% -5.88%
75th Percentile £53,750 £67,500 £60,800
90th Percentile £77,750 £77,500 £72,100
Tyne and Wear median annual salary £48,000 £50,000 £52,500
% change year-on-year -4.00% -4.76% +10.53%

ITSM
Job Vacancy Trend in Sunderland

Job postings citing ITSM as a proportion of all IT jobs advertised in Sunderland.

Job vacancy trend for ITSM in Sunderland

ITSM
Salary Trend in Sunderland

3-month moving average salary quoted in jobs citing ITSM in Sunderland.

Salary trend for ITSM in Sunderland

ITSM
Co-occurring Skills and Capabilities in Sunderland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) Microsoft PowerPoint
1 1 (50.00%) MS Visio
Cloud Services
1 1 (50.00%) Power Platform
Database & Business Intelligence
1 1 (50.00%) Power BI
1 1 (50.00%) Relational Database
General
1 1 (50.00%) Law
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Business Analyst
1 1 (50.00%) ITIL Business Analyst
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Delivery Analyst
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Service Management
2 1 (50.00%) Business Analysis
2 1 (50.00%) Business Intelligence
2 1 (50.00%) Collaborative Working
2 1 (50.00%) Computer Science
2 1 (50.00%) Contract Management
2 1 (50.00%) Cybersecurity
2 1 (50.00%) Dashboard Development
2 1 (50.00%) Data Analysis
2 1 (50.00%) Data Visualisation
2 1 (50.00%) Process Improvement
2 1 (50.00%) Roadmaps
2 1 (50.00%) Service Delivery
2 1 (50.00%) Stakeholder Engagement
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Use Case
2 1 (50.00%) Visualisation
2 1 (50.00%) Vulnerability Assessment
Programming Languages
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) CISSP
1 1 (50.00%) Computer Science Degree
1 1 (50.00%) Degree
1 1 (50.00%) ITIL Foundation Certificate