1st/2nd Line Support Job Trends in Surrey

1st/2nd Line Support
South East > Surrey

The median 1st/2nd Line Support salary in Surrey is £33,500 per year, according to job vacancies posted during the 6 months leading to 14 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 Sep 2025
Same period 2024 Same period 2023
Rank 96 126 101
Rank change year-on-year +30 -25 +95
Permanent jobs requiring a 1st/2nd Line Support 3 1 1
As % of all permanent jobs advertised in Surrey 0.26% 0.054% 0.086%
As % of the Job Titles category 0.30% 0.057% 0.090%
Number of salaries quoted 3 1 1
10th Percentile - - -
25th Percentile £30,250 - £25,500
Median annual salary (50th Percentile) £33,500 £35,000 £26,000
Median % change year-on-year -4.29% +34.62% -7.14%
75th Percentile £37,750 - £26,500
90th Percentile £38,350 - -
South East median annual salary £31,500 £27,500 £28,250
% change year-on-year +14.55% -2.65% +0.89%

All Permanent IT Job Vacancies
Surrey

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 1,007 1,757 1,114
% of permanent jobs with a recognized job title 86.29% 95.28% 95.38%
Number of salaries quoted 702 966 738
10th Percentile £28,000 £31,250 £30,500
25th Percentile £34,438 £40,000 £40,000
Median annual salary (50th Percentile) £47,500 £52,250 £57,500
Median % change year-on-year -9.09% -9.13% +4.55%
75th Percentile £66,438 £67,500 £67,500
90th Percentile £85,000 £85,000 £84,050
South East median annual salary £50,000 £51,749 £55,000
% change year-on-year -3.38% -5.91% -

1st/2nd Line Support
Job Vacancy Trend in Surrey

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for 1st/2nd Line Support in Surrey

1st/2nd Line Support
Salary Trend in Surrey

Salary distribution trend for 1st/2nd Line Support job vacancies in Surrey.

Salary distribution trend for 1st/2nd Line Support job vacancies in Surrey

1st/2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the Surrey region over the 6 months to 14 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Redhill - 3 £33,500 - 1
1st/2nd Line Support
South East

1st/2nd Line Support Skill Set
Top 22 Co-occurring Skills and Capabilities in Surrey

For the 6 months to 14 September 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring 1st/2nd Line Support in the job title.

1 3 (100.00%) Retail
1 3 (100.00%) Problem-Solving
2 2 (66.67%) Driving Licence
2 2 (66.67%) GDPR
3 1 (33.33%) Digital Transformation Programme
3 1 (33.33%) Self-Motivation
3 1 (33.33%) Windows Server
3 1 (33.33%) Process Improvement
3 1 (33.33%) Relational Database
3 1 (33.33%) Mentoring
3 1 (33.33%) Analytical Skills
3 1 (33.33%) PowerShell
3 1 (33.33%) Wireless
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Windows
3 1 (33.33%) Python
3 1 (33.33%) TCP/IP
3 1 (33.33%) Microsoft
3 1 (33.33%) Active Directory
3 1 (33.33%) FileMaker
3 1 (33.33%) Preventative Maintenance
3 1 (33.33%) Team-Oriented Environment

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
Communications & Networking
1 1 (33.33%) TCP/IP
1 1 (33.33%) Wireless
Database & Business Intelligence
1 1 (33.33%) FileMaker
1 1 (33.33%) Relational Database
General
1 3 (100.00%) Retail
2 1 (33.33%) Analytical Skills
Miscellaneous
1 2 (66.67%) Driving Licence
2 1 (33.33%) Self-Motivation
2 1 (33.33%) Team-Oriented Environment
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
Processes & Methodologies
1 3 (100.00%) Problem-Solving
2 1 (33.33%) Digital Transformation Programme
2 1 (33.33%) Mentoring
2 1 (33.33%) Preventative Maintenance
2 1 (33.33%) Process Improvement
Programming Languages
1 1 (33.33%) PowerShell
1 1 (33.33%) Python
Quality Assurance & Compliance
1 2 (66.67%) GDPR
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Microsoft