The median annual salary for a 2nd Line Support Engineer was £27,500 in advertised job vacancies in Surrey during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South East / Surrey
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 153 173 173
Rank change year-on-year +20 0  
Permanent jobs requiring a 2nd Line Support Engineer 11 21 45
As % of all permanent IT jobs advertised in Surrey 0.41% 0.57% 0.98%
As % of the Job Titles category 0.42% 0.59% 1.00%
Number of salaries quoted 9 18 42
Median salary £27,500 £29,000 £26,000
Median salary % change year-on-year -5.17% +11.53%  
90% offered a salary of more than £26,000 £25,000 £22,500
10% offered a salary of more than £30,000 £34,000 £30,000
UK excluding London median salary £26,000 £25,875 £25,000
% change year-on-year +0.48% +3.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2596 3568 4508
As % of all permanent IT job vacancies advertised in Surrey 96.79% 97.17% 98.21%
Number of salaries quoted 2144 3063 3798
Median salary £45,250 £45,000 £45,000
Median salary % change year-on-year +0.55% -  
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in Surrey

2nd Line Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Surrey.

Salary trend for 2nd Line Support Engineer in Surrey

2nd Line Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Surrey region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Weybridge +18 4 £28,000 -3.44%
Redhill -14 2 - -
Leatherhead - 1 £26,500 -
Reigate - 1 £26,000 -
Walton-on-Thames - 1 £29,000 -
2nd Line Support Engineer
South East

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 25 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 2nd Line Support Engineer in the job title.

1 37 (88.10%) Windows
2 31 (73.81%) Active Directory
3 23 (54.76%) Microsoft
4 22 (52.38%) Office 365
4 22 (52.38%) Windows Server
5 16 (38.10%) TCP/IP
5 16 (38.10%) MS Exchange
5 16 (38.10%) VMware
6 15 (35.71%) Microsoft Office
7 13 (30.95%) Firewall
8 11 (26.19%) Windows 8
8 11 (26.19%) Windows 7
9 10 (23.81%) Windows Server 2008
9 10 (23.81%) MCSE
9 10 (23.81%) Microsoft Certification
10 9 (21.43%) Citrix
11 8 (19.05%) ITIL
11 8 (19.05%) MCP
11 8 (19.05%) VMware Infrastructure
11 8 (19.05%) Windows Server 2012
11 8 (19.05%) Exchange Server 2013
12 6 (14.29%) SQL Server
12 6 (14.29%) VoIP
12 6 (14.29%) Microsoft Azure
13 5 (11.90%) Cisco Certification
13 5 (11.90%) MCITP
13 5 (11.90%) Exchange Server 2010
13 5 (11.90%) Driving Licence
13 5 (11.90%) Windows 10
13 5 (11.90%) MCSA

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (38.10%) MS Exchange
2 8 (19.05%) Exchange Server 2013
3 5 (11.90%) Exchange Server 2010
3 5 (11.90%) SharePoint
4 2 (4.76%) Exchange Server 2007
5 1 (2.38%) Exchange Server 2003
5 1 (2.38%) Skype for Business
Applications
1 15 (35.71%) Microsoft Office
2 4 (9.52%) MS Visio
3 3 (7.14%) Microsoft Excel
Cloud Services
1 22 (52.38%) Office 365
2 6 (14.29%) Microsoft Azure
3 1 (2.38%) G Suite
3 1 (2.38%) Mimecast
Communications & Networking
1 16 (38.10%) TCP/IP
2 13 (30.95%) Firewall
3 6 (14.29%) VoIP
4 4 (9.52%) 3G
4 4 (9.52%) DHCP
4 4 (9.52%) DNS
5 3 (7.14%) VPN
6 1 (2.38%) LAN
6 1 (2.38%) NetScaler
6 1 (2.38%) Skype
6 1 (2.38%) WAN
6 1 (2.38%) Wi-Fi
Database & Business Intelligence
1 6 (14.29%) SQL Server
Development Applications
1 4 (9.52%) MSI
General
1 4 (9.52%) Finance
2 1 (2.38%) Legal
2 1 (2.38%) Manufacturing
2 1 (2.38%) Marketing
2 1 (2.38%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (9.52%) Software Packaging
Miscellaneous
1 5 (11.90%) Driving Licence
2 3 (7.14%) Fintech
3 1 (2.38%) Blackberry
3 1 (2.38%) iPhone
3 1 (2.38%) Mobile Computing
3 1 (2.38%) Smartphone
Operating Systems
1 37 (88.10%) Windows
2 22 (52.38%) Windows Server
3 11 (26.19%) Windows 7
3 11 (26.19%) Windows 8
4 10 (23.81%) Windows Server 2008
5 8 (19.05%) Windows Server 2012
6 5 (11.90%) Windows 10
7 4 (9.52%) Windows Server 2003
7 4 (9.52%) Windows XP
8 3 (7.14%) Windows Vista
9 2 (4.76%) Android
10 1 (2.38%) Apple iOS
10 1 (2.38%) Linux
10 1 (2.38%) Mac OS
Processes & Methodologies
1 8 (19.05%) ITIL
2 4 (9.52%) Application Packaging
2 4 (9.52%) Patch Management
2 4 (9.52%) PRINCE2
2 4 (9.52%) Software Deployment
3 1 (2.38%) Coaching
3 1 (2.38%) IT Strategy
3 1 (2.38%) Mobile Device Management
3 1 (2.38%) Network Management
3 1 (2.38%) Scrum
3 1 (2.38%) Service Delivery
Programming Languages
1 3 (7.14%) SQL
Qualifications
1 10 (23.81%) MCSE
1 10 (23.81%) Microsoft Certification
2 8 (19.05%) MCP
3 5 (11.90%) CCNA
3 5 (11.90%) Cisco Certification
3 5 (11.90%) ITIL Certification
3 5 (11.90%) MCITP
3 5 (11.90%) MCSA
4 4 (9.52%) A+ Certification
5 2 (4.76%) DBS Check
6 1 (2.38%) CCA
6 1 (2.38%) CCNP
6 1 (2.38%) Citrix Certification
6 1 (2.38%) Degree
6 1 (2.38%) HND
Quality Assurance & Compliance
1 5 (11.90%) SLA
System Software
1 31 (73.81%) Active Directory
2 8 (19.05%) VMware Infrastructure
3 4 (9.52%) Hyper-V
4 1 (2.38%) Firmware
4 1 (2.38%) vSphere
4 1 (2.38%) XenApp
4 1 (2.38%) XenDesktop
Systems Management
1 4 (9.52%) Backup Exec
1 4 (9.52%) Sysprep
2 1 (2.38%) XenMobile
Vendors
1 23 (54.76%) Microsoft
2 16 (38.10%) VMware
3 9 (21.43%) Citrix
4 5 (11.90%) Cisco
5 4 (9.52%) Dell
5 4 (9.52%) LANDesk
6 3 (7.14%) Sophos
7 2 (4.76%) Acronis
7 2 (4.76%) Apple
7 2 (4.76%) Google
7 2 (4.76%) Veeam
8 1 (2.38%) SolarWinds
8 1 (2.38%) Symantec