Customer Experience Jobs in Surrey

Customer Experience (CX)
South East > Surrey

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 101 85 151
Rank change year-on-year -16 +66 -49
Permanent jobs citing Customer Experience 53 79 62
As % of all permanent jobs advertised in Surrey 2.11% 3.23% 1.79%
As % of the Processes & Methodologies category 2.34% 3.41% 1.87%
Number of salaries quoted 35 42 18
10th Percentile £22,460 £32,500 £27,500
25th Percentile £24,500 £50,000 £28,750
Median annual salary (50th Percentile) £38,000 £62,500 £50,296
Median % change year-on-year -39.20% +24.26% -4.20%
75th Percentile £52,500 £75,000 £65,625
90th Percentile £71,750 £90,000 £76,750
South East median annual salary £38,000 £47,500 £55,000
% change year-on-year -20.00% -13.64% +10.00%

All Process and Methodology Skills
Surrey

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,267 2,318 3,315
As % of all permanent jobs advertised in Surrey 90.32% 94.77% 95.86%
Number of salaries quoted 1,429 1,401 2,007
10th Percentile £24,500 £33,750 £34,000
25th Percentile £35,000 £45,000 £45,000
Median annual salary (50th Percentile) £50,000 £60,000 £57,500
Median % change year-on-year -16.67% +4.35% +4.55%
75th Percentile £65,000 £75,000 £68,750
90th Percentile £80,000 £91,250 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Experience
Job Vacancy Trend in Surrey

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for Customer Experience in Surrey

Customer Experience
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing Customer Experience in Surrey.

Salary trend for Customer Experience in Surrey

Customer Experience
Salary Histogram in Surrey

Salary distribution for jobs citing Customer Experience in Surrey over the 6 months to 28 April 2024.

Salary histogram for Customer Experience in Surrey

Customer Experience
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Surrey region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Guildford +39 17 £38,000 - 2
Sunbury-on-Thames -10 14 - -
Woking 0 7 £38,000 +58.33% 1
Camberley +18 5 £25,000 -50.00% 2
Redhill +23 4 £23,289 - 1
Epsom -7 2 £67,500 +8.00%
Dorking +9 1 - -
Egham -4 1 - -
Customer Experience
South East

Customer Experience
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.77%) SharePoint
2 1 (1.89%) CMS
Applications
1 11 (20.75%) Microsoft Office
2 9 (16.98%) Spreadsheet
3 5 (9.43%) Microsoft Excel
4 3 (5.66%) Microsoft PowerPoint
5 2 (3.77%) MS Visio
6 1 (1.89%) Microsoft Project
Business Applications
1 2 (3.77%) Remedy ITSM
2 1 (1.89%) SAP S/4HANA
Cloud Services
1 7 (13.21%) SaaS
2 3 (5.66%) Azure
3 2 (3.77%) Microsoft 365
4 1 (1.89%) Azure DevOps
4 1 (1.89%) Google Analytics
4 1 (1.89%) Google Tag Manager
4 1 (1.89%) SAP Fieldglass
Communications & Networking
1 2 (3.77%) DMZ
1 2 (3.77%) Firewall
1 2 (3.77%) Internet
1 2 (3.77%) Modbus
1 2 (3.77%) VLAN
1 2 (3.77%) VPN
1 2 (3.77%) Wireless
Database & Business Intelligence
1 5 (9.43%) SQL Server
Development Applications
1 5 (9.43%) Git
2 1 (1.89%) JIRA
General
1 22 (41.51%) Social Skills
2 13 (24.53%) Legal
3 11 (20.75%) Finance
3 11 (20.75%) Retail
4 7 (13.21%) Influencing Skills
5 6 (11.32%) Marketing
6 5 (9.43%) Inclusion and Diversity
6 5 (9.43%) Telecoms
7 3 (5.66%) Analytical Skills
7 3 (5.66%) Aviation
8 2 (3.77%) Billing
9 1 (1.89%) Advertising
Job Titles
1 14 (26.42%) Development Manager
2 11 (20.75%) Business Development Manager
2 11 (20.75%) Business Manager
2 11 (20.75%) Product Manager
3 5 (9.43%) Applications Manager
3 5 (9.43%) Developer
3 5 (9.43%) Mobile Product Manager
4 4 (7.55%) Administrator
4 4 (7.55%) C# Developer
5 3 (5.66%) Lead
5 3 (5.66%) Lead Product Manager
5 3 (5.66%) Procurement Advisor
6 2 (3.77%) Data Centre Technician
6 2 (3.77%) Data Entry Technician
6 2 (3.77%) Digital Product Manager
6 2 (3.77%) IT Services Manager
6 2 (3.77%) Senior
6 2 (3.77%) Senior Architect
6 2 (3.77%) Service Desk Manager
6 2 (3.77%) Training Advisor
Libraries, Frameworks & Software Standards
1 9 (16.98%) Web Services
2 5 (9.43%) .NET
2 5 (9.43%) .NET Framework
2 5 (9.43%) ASP.NET
2 5 (9.43%) Entity Framework
2 5 (9.43%) LINQ
3 2 (3.77%) REST
3 2 (3.77%) SOAP
Miscellaneous
1 10 (18.87%) Algorithms
1 10 (18.87%) Data Structures
2 5 (9.43%) Mobile App
2 5 (9.43%) Product Ownership
3 4 (7.55%) Renewable Energy
3 4 (7.55%) Self-Motivation
4 3 (5.66%) Social Media
5 2 (3.77%) Data Centre
5 2 (3.77%) Educational Technology
5 2 (3.77%) Management Information System
5 2 (3.77%) SCADA
6 1 (1.89%) Onboarding
Processes & Methodologies
1 21 (39.62%) Business Development
2 20 (37.74%) Problem-Solving
3 19 (35.85%) Agile
4 15 (28.30%) Customer-Centricity
5 14 (26.42%) Customer Service
5 14 (26.42%) Data Cleansing
6 12 (22.64%) Analytics
6 12 (22.64%) Data Management
6 12 (22.64%) Product Management
7 11 (20.75%) Client Onboarding
7 11 (20.75%) DevOps
7 11 (20.75%) Performance Management
7 11 (20.75%) Product Strategy
7 11 (20.75%) Roadmaps
8 10 (18.87%) Data Analysis
8 10 (18.87%) Data Integration
8 10 (18.87%) Data Visualisation
8 10 (18.87%) ETL
8 10 (18.87%) Kanban
8 10 (18.87%) Visualisation
Programming Languages
1 9 (16.98%) SQL
2 5 (9.43%) C#
3 1 (1.89%) C++
Qualifications
1 16 (30.19%) Degree
2 8 (15.09%) Master's Degree
2 8 (15.09%) MBA
3 2 (3.77%) A+ Certification
3 2 (3.77%) SC Cleared
3 2 (3.77%) Security Cleared
Quality Assurance & Compliance
1 3 (5.66%) QA
2 2 (3.77%) Cyber Essentials
2 2 (3.77%) Cyber Essentials PLUS
2 2 (3.77%) GDPR
2 2 (3.77%) ISO/IEC 27001
2 2 (3.77%) NIST
3 1 (1.89%) SLA
System Software
1 2 (3.77%) VMware Infrastructure
1 2 (3.77%) VMware Workstation
Vendors
1 11 (20.75%) Salesforce
2 9 (16.98%) Microsoft
3 4 (7.55%) Ariba
3 4 (7.55%) SAP
4 2 (3.77%) BMC
4 2 (3.77%) Oracle
4 2 (3.77%) Remedy
4 2 (3.77%) VMware
5 1 (1.89%) Facebook
5 1 (1.89%) Google
5 1 (1.89%) HubSpot
5 1 (1.89%) Instagram
5 1 (1.89%) Twitter