Period
to 17 January 2019

The median annual salary for a 2nd/3rd Line Support Engineer was £38,750 in advertised job vacancies in Surrey during the 6 months to 17 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

2nd/3rd Line Support Engineer
South East > Surrey
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 218 258 259
Rank change year-on-year +40 +1 +10
Permanent jobs requiring a 2nd/3rd Line Support Engineer 6 2 5
As % of all permanent IT jobs advertised in Surrey 0.13% 0.033% 0.084%
As % of the Job Titles category 0.14% 0.035% 0.086%
Number of salaries quoted 6 2 3
Surrey median annual salary £38,750 £37,500 £40,000
Median salary % change year-on-year +3.33% -6.25% +23.08%
10th Percentile £32,375 £33,000 £28,900
90th Percentile £45,000 £42,000 £42,500
South East median annual salary £33,000 £32,500 £31,500
% change year-on-year +1.54% +3.17% -13.70%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 4,384 5,797 5,801
% of permanent IT jobs with a recognized job title 96.01% 96.66% 97.40%
Number of salaries quoted 3,727 4,766 4,935
Surrey median annual salary £47,500 £47,500 £47,000
Median salary % change year-on-year - +1.06% +4.44%
10th Percentile £26,250 £26,250 £26,000
90th Percentile £72,500 £67,500 £67,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

2nd/3rd Line Support Engineer
Job Vacancy Trend in Surrey

Job postings that featured 2nd/3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for 2nd/3rd Line Support Engineer in Surrey

2nd/3rd Line Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd/3rd Line Support Engineer in Surrey.

Salary trend for 2nd/3rd Line Support Engineer in Surrey

2nd/3rd Line Support Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Engineer within the Surrey region over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Weybridge - 2 £37,500 -
2nd/3rd Line Support Engineer
South East

2nd/3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 17 January 2019, 2nd/3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring 2nd/3rd Line Support Engineer in the job title.

1 5 (83.33%) CCNA
1 5 (83.33%) Cisco Certification
2 4 (66.67%) DNS
2 4 (66.67%) Firewall
3 3 (50.00%) Wireless
3 3 (50.00%) Network Design
3 3 (50.00%) Huawei
3 3 (50.00%) Fortinet
3 3 (50.00%) Office 365
3 3 (50.00%) Cisco
3 3 (50.00%) CCNP
3 3 (50.00%) Active Directory
3 3 (50.00%) Windows
3 3 (50.00%) LAN
3 3 (50.00%) WAN
3 3 (50.00%) Internet
3 3 (50.00%) MPLS
3 3 (50.00%) Ruckus Wireless
3 3 (50.00%) Presales
4 2 (33.33%) MS Exchange
4 2 (33.33%) Exchange Server 2013
4 2 (33.33%) ITIL
4 2 (33.33%) ITIL Certification
5 1 (16.67%) Windows Server 2003
5 1 (16.67%) Microsoft Certification
5 1 (16.67%) Web Services
5 1 (16.67%) MCSE
5 1 (16.67%) VPN
5 1 (16.67%) VoIP
5 1 (16.67%) Windows Server 2012

2nd/3rd Line Support Engineer Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Exchange Server 2013
1 2 (33.33%) MS Exchange
Cloud Services
1 3 (50.00%) Office 365
2 1 (16.67%) Amazon AWS
2 1 (16.67%) Microsoft Azure
Communications & Networking
1 4 (66.67%) DNS
1 4 (66.67%) Firewall
2 3 (50.00%) Internet
2 3 (50.00%) LAN
2 3 (50.00%) MPLS
2 3 (50.00%) WAN
2 3 (50.00%) Wireless
3 1 (16.67%) VoIP
3 1 (16.67%) VPN
Libraries, Frameworks & Software Standards
1 1 (16.67%) Web Services
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Windows 10
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows Server
2 1 (16.67%) Windows Server 2003
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) Network Design
1 3 (50.00%) Presales
2 2 (33.33%) ITIL
3 1 (16.67%) Infrastructure Management
Qualifications
1 5 (83.33%) CCNA
1 5 (83.33%) Cisco Certification
2 3 (50.00%) CCNP
3 2 (33.33%) ITIL Certification
4 1 (16.67%) MCSE
4 1 (16.67%) Microsoft Certification
System Software
1 3 (50.00%) Active Directory
2 1 (16.67%) Hyper-V
Vendors
1 3 (50.00%) Cisco
1 3 (50.00%) Fortinet
1 3 (50.00%) Huawei
1 3 (50.00%) Ruckus Wireless
2 1 (16.67%) ConnectWise
2 1 (16.67%) Kaseya
2 1 (16.67%) VMware